Customer Services Assistant Administrator Jobs in Harrogate, North Yorkshire

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Customer Service Advisor

Leeds, West Yorkshire
remote
Temporary
12.71 - 13.00 GBP / Hourly
Location: Central LeedsHours: Monday-Friday, 9:00am-5:30pmDuration: Minimum 2 weeksRate: £12.71-£13.00 per hourStart: ASAPJob SummaryRobert Half is working with a leading property management company based in Central Leeds, who are looking for a Customer Service Advisor to join their leasing team on a temporary basis.This is a customer-facing, telephone-based role where you will be speaking with prospective tenants regarding rental properties, arranging viewings and following up with customers to gather feedback.Key Responsibilities<ul><li>Handling both inbound and outbound calls</li><li>Following up on enquiries for available rental properties</li><li>Speaking with prospective tenants and answering their initial queries</li><li>Booking and coordinating property viewings</li><li>Following up after viewings to obtain customer feedback</li><li>Updating internal systems with enquiry and viewing information</li><li>Providing a friendly, professional and positive customer experience</li></ul>About You<ul><li>Immediately available and able to start ASAP</li><li>Confident and personable with an excellent telephone manner</li><li>Comfortable making outbound calls and speaking to customers throughout the day</li><li>Customer-focused with strong communication skills</li><li>Organised and able to manage multiple enquiries</li><li>Previous customer service, call centre, sales, lettings or property experience would be beneficial but is not essential</li><li>Happy to work 5 days per week from the Central Leeds office</li></ul>This is an excellent opportunity for an immediately available candidate with strong communication skills who enjoys speaking with people and is looking for a short-term temporary opportunity.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMjcwNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-06T14:01:41Z

Credit Control Team Leader

Manchester, Greater Manchester
remote
Permanent
38000 - 40000 GBP / Yearly
Credit Control Team Leader£40,000 | Hybrid | Manchester | 3 days officeRobert Half is partnering with a growing and established business to recruit a Credit Control Team Leader to join its finance function.This is a great opportunity for an experienced credit professional who enjoys leading people, working in a fast-paced environment and taking ownership of a high-volume ledger.You'll manage a team of 6-10 Credit Controllers, with responsibility for performance, development, cash collection and the overall effectiveness of the credit control function. You'll also work closely with the Head of Credit and act as an escalation point for more complex customer and credit matters.What you'll be doing<ul><li>Lead, motivate and develop a team of 6-10 Credit Controllers.</li><li>Set and monitor individual and team collection targets and KPIs.</li><li>Carry out regular ledger reviews and drive improvements in cash collection.</li><li>Manage performance, including coaching, development and addressing underperformance.</li><li>Identify training and development opportunities across the team.</li><li>Manage escalated customer accounts and complex credit issues.</li><li>Assess and manage credit risk, taking action to minimise bad debt exposure.</li><li>Deal with invoice queries and ensure timely resolution.</li><li>Work with customers on payment plans and complex debt situations.</li><li>Ensure credit policies and processes are consistently followed.</li><li>Work with senior stakeholders and support the Head of Credit with wider process improvements.</li><li>Use Excel and financial data to identify trends, risks and opportunities.</li></ul>What we're looking forYou'll ideally have:<ul><li>5+ years' Credit Control experience, with at least 2 years in a leadership role.</li><li>Experience managing a team of 6-10 people.</li><li>Strong experience of performance management and developing team members.</li><li>Experience working with high-volume ledgers.</li><li>Strong understanding of credit risk.</li><li>Experience with insurance and legal exposure within a credit environment.</li><li>Excellent Excel skills and strong numerical ability.</li><li>Experience managing complex customer relationships and working with senior stakeholders.</li><li>A commercial, proactive and results-focused approach.</li><li>Strong communication skills and the confidence to lead from the front.</li></ul>What's on offer?<ul><li>£40,000 salary</li><li>Hybrid working - 3 days in the office</li><li>Leadership responsibility for a team of 6-10</li><li>Opportunity to make a genuine impact on credit performance</li><li>A role with clear responsibility and visibility within the wider finance function</li></ul>If you're an experienced Credit Control Team Leader looking for your next opportunity, apply now or get in touch with Robert Half for more information.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi4zNTg1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-02T16:03:56Z

2 results for Customer Services Assistant Administrator in Harrogate, North Yorkshire