9 results for Client Services in Harrogate, North Yorkshire

Senior Finance Manager

Harrogate, North Yorkshire
remote
Permanent
75000 - 75000 GBP / Yearly
Senior Finance ManagerLocation: Harrogate Salary: £75,000 Robert Half Finance & Accounting are recruiting for a Senior Finance Manager to join a growing, client‑focused business based in Harrogate. This is a senior operational finance role with responsibility for leading a team delivering high‑quality client finance services across a diverse portfolio.Reporting into the UK Finance Director, this role will suit an experienced finance leader who enjoys combining strong financial control, people leadership, and client service excellence within a fast‑moving, service‑led environment. The RoleAs Senior Finance Manager, you will take ownership of the day‑to‑day operational delivery of client finance, leading a team of Finance Managers and ensuring that financial reporting, controls, and client obligations are delivered consistently and to a high standard.You will act as a senior escalation point for clients, while remaining hands‑on and visible, supporting both your team and stakeholders to ensure deadlines, SLAs, and contractual obligations are met. Key Responsibilities<ul><li>Lead and manage a team of Finance Managers, setting objectives, KPIs, and development plans</li><li>Ensure timely and accurate production of management accounts, balance sheet reconciliations, cashflow forecasts, and client reporting</li><li>Drive consistency, quality, and compliance across client reporting packs</li><li>Embed robust financial processes, controls, and standard operating procedures</li><li>Act as first point of escalation for operational finance matters</li><li>Oversee workload planning, resource allocation, and delivery discipline across the team</li><li>Build strong, trusted relationships with clients through professional and confident communication</li><li>Drive continuous improvement through process enhancement, standardisation, and intelligent use of data and systems</li></ul>The Ideal Candidate<ul><li>Qualified accountant (ACA, ACCA, CIMA), or QBE with strong relevant experience</li><li>Proven experience in a senior or operational finance management role</li><li>Strong people leadership experience, ideally managing managers</li><li>Excellent knowledge of management accounts production and financial controls</li><li>Confident communicator with strong stakeholder and client management skills</li><li>Highly organised, delivery‑focused, and comfortable balancing multiple priorities</li><li>Experience within property, real estate, PBSA, BTR, block management, hospitality, or similar sectors would be advantageous</li></ul>Salary & Benefits<ul><li>Salary of £75,000</li><li>Senior leadership role with real influence over service delivery and team development</li><li>Opportunity to work closely with clients and senior stakeholders</li><li>Growing, evolving business with scope for progression</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjU1MzIyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-16T13:34:52Z

Finance Manager

Harrogate, North Yorkshire
remote
Permanent
75000 - 75000 GBP / Yearly
Financial ControllerLocation: Harrogate Salary: £75,000Robert Half Finance & Accounting are recruiting for a Financial Controller to join a growing, service‑led business based in Harrogate. This is a senior operational finance role with responsibility for overseeing the delivery of client finance services, leading a sizeable team and acting as a key point of contact for senior internal and external stakeholders.Reporting to the Finance Director, the Financial Controller will play a critical role in ensuring high‑quality financial reporting, strong controls, and consistent service delivery across a multi‑client environment. The RoleThe Financial Controller will take ownership of the operational finance function, with direct responsibility for managing and developing a team of Finance Managers. You will ensure robust financial processes, accurate and timely reporting, and compliance with all contractual and regulatory requirements, while driving continuous improvement and consistency across the function.This is a highly visible role, combining hands‑on financial control with people leadership and senior‑level client interaction.Key Responsibilities<ul><li>Lead and manage a team of Finance Managers, including performance management, KPI setting, coaching and succession planning</li><li>Oversee the timely and accurate delivery of monthly management accounts, balance sheet reconciliations, cashflow forecasts, and client reporting</li><li>Maintain responsibility for quality, consistency, and control across client reporting packs prior to Director‑level review</li><li>Act as the senior operational escalation point for finance matters and client queries</li><li>Embed and maintain robust financial processes, controls, and standard operating procedures</li><li>Ensure adherence to reporting timetables, SLAs, and contractual obligations</li><li>Oversee workload planning and resource allocation across the team</li></ul> The Ideal Candidate<ul><li>Qualified accountant (ACA, ACCA, CIMA), or QBE with significant relevant experience</li><li>Proven experience in a Financial Controller or senior operational finance role</li><li>Strong background in management accounts production and financial control</li><li>Demonstrable experience managing and developing finance teams (ideally managing managers)</li><li>Confident stakeholder manager, comfortable operating in a client‑facing environment</li></ul>Salary & Benefits<ul><li>Salary of £75,000</li><li>Senior‑level role with significant responsibility and visibility</li><li>Opportunity to lead and shape a growing finance function</li><li>Exposure to institutional clients and complex operational environments</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjA2MzMwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-24T16:22:45Z

Commercial Finance Manager

Manchester, Greater Manchester
remote
Permanent
80000 - 100000 GBP / Yearly
<h3>The Opportunity</h3>Our client is a well-established, UK-based financial services organisation with a strong reputation for delivering innovative solutions to both consumers and businesses. Operating in a regulated environment, the business has demonstrated consistent growth and continues to invest in its people, technology, and customer offering. With a collaborative culture and a focus on data-driven decision-making, this is an exciting time to join as the company scales its commercial and financial capabilities.We are seeking a commercially minded Finance Business Partner to join this growing and dynamic organisation. This is a high-impact role supporting senior stakeholders across the business, providing insight, challenge, and financial guidance to drive performance and strategic decision-making.You will lead a small team and act as a key link between finance and operational functions, ensuring financial information is clear, actionable, and aligned to business objectives. <h3>Key Responsibilities</h3><ul data-spread="false"><li>Partner with senior stakeholders to support strategic planning and decision-making</li><li>Deliver insightful financial analysis, forecasting, and budgeting</li><li>Provide robust challenge and support to drive business performance</li><li>Lead the monthly management reporting process, ensuring accuracy and timeliness</li><li>Translate financial data into clear, actionable insights for non-finance stakeholders</li><li>Identify risks and opportunities, recommending appropriate actions</li><li>Drive continuous improvement in financial processes and reporting</li><li>Line management and development of 2 direct reports</li></ul> <h3>About You</h3><ul data-spread="false"><li>Fully qualified accountant (ACA / ACCA / CIMA or equivalent)</li><li>Proven experience in a Finance Business Partner or similar commercial finance role</li><li>Strong stakeholder management skills with the ability to influence at senior levels</li><li>Excellent analytical and problem-solving capabilities</li><li>Confident communicator, able to simplify complex financial information</li><li>Experience managing and developing team members</li><li>Proactive, adaptable, and commercially focused</li></ul> <h3>Desirable (but not essential)</h3><ul data-spread="false"><li>Experience within financial services or a regulated environment</li><li>Exposure to fast-paced or high-growth businesses</li></ul> <h3>What's on Offer</h3><ul data-spread="false"><li>Competitive salary of £80,000 - £100,000</li><li>Hybrid working (1 day per week in the Salford office)</li><li>Private Healthcare</li><li>Opportunity to play a key role in shaping business performance</li><li>Collaborative and forward-thinking working environment</li><li>Strong career development prospects</li></ul> This is an excellent opportunity for a driven finance professional looking to step into a visible, commercially focused role with real influence across the business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjU0Nzc4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-25T11:40:59Z

Management Accountant

Manchester, Greater Manchester
remote
Permanent
55000 - 65000 GBP / Yearly
Management Accountant | Up to £65,000 per annum (dependent on experience) | Manchester - Hybrid/Office (UK) | Full‑time, PermanentRobert half is partnerting with a dynamic and ambitious specialist financial services group operating multiple market‑facing brands within personal finance, digital banking and financial wellbeing. There focus is on delivering best‑in‑class financial products and services, backed by exceptional customer service and driven by innovation and continual growth. They operate across the UK and pride ourselves on our collaborative culture and commitment to supporting both customers and colleagues to achieve their best. Role OverviewThe company is looking for a proactive, technically strong Management Accountant to join there finance team and play a key role in supporting strategic business decision‑making. You will be responsible for preparing insightful management information, owning aspects of budgeting and forecasting, and partnering with finance and operational colleagues to drive performance and commercial understanding. This is a pivotal role where you will help shape financial planning and analysis in a growing part of the business.Key Responsibilities<ul><li>Prepare monthly, quarterly and annual management accounts, including profit & loss, balance sheet and variance analysis with meaningful commentary. </li><li>Support the annual budgeting process and periodic reforecasting with robust analysis and challenge. </li><li>Produce insightful management reports to inform business leaders and support strategic planning. </li><li>Analyse key financial drivers and performance indicators, highlighting trends and opportunities. </li><li>Work closely with operational teams to build commercial awareness and understanding of cost, revenue and profitability dynamics.</li><li>Assist in cash flow forecasting, scenario planning and long‑range financial modelling.</li><li>Ensure procedures and controls are fit for purpose and support compliance with group policies and financial regulations.</li><li>Provide support on ad‑hoc financial projects, business cases and system/process improvements.</li></ul>About You<ul><li>Part‑qualified or fully qualified accountant (ACCA, CIMA, ACA or equivalent) with strong management accounting experience. </li><li>Proven experience in producing management accounts, budgets and forecasts. </li><li>Excellent analytical skills with the ability to interpret financial data and tell the financial story to non‑finance stakeholders. </li><li>Strong Excel and financial systems capability, with experience using accounting packages and reporting tools.</li><li>Commercially minded, adaptable and able to thrive in a fast‑paced environment.</li><li>Excellent communication and interpersonal skills with an ability to build credible working relationships across teams.</li></ul>On Offer<ul><li>Competitive salary up to £65,000 (depending on experience)</li><li>Supportive team and collaborative working culture</li><li>Opportunities for professional development and training</li><li>Hybrid working arrangements (team/office balance)</li></ul>How to Apply To apply, please submit your CV and a short covering note outlining why you're a strong fit for the role.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi42OTA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-24T12:01:35Z

Finance Director

Halifax, West Yorkshire
remote
Permanent
80000 - 100000 GBP / Yearly
Finance DirectorHalifax, West Yorkshire £80,000 - £100,000 + 20% bonus + 5% pensionRobert Half Finance & Accounting are recruiting for a Finance Director to join a large, fast‑growing, European professional services organisation operating in the financial services sector.This is a pivotal senior leadership role, reporting directly to the Group CFO, with responsibility for leading the UK financial strategy, governance and operational finance functions. The position offers genuine influence across financial performance, risk management and strategic decision‑making within a highly regulated environment. The RoleAs Finance Director, you will take ownership of financial planning, reporting, treasury and controls, while partnering closely with the senior leadership team to drive profitability and long‑term value creation. Key responsibilities include:<ul><li>Lead and execute the UK financial strategy, aligned with wider group objectives</li><li>Oversee financial planning, budgeting and forecasting across operations</li><li>Deliver clear, insightful financial reporting and performance analysis to senior stakeholders</li><li>Own treasury management, including client monies held in escrow and integration with group cash pooling</li><li>Develop, implement and monitor accounting policies in line with UK GAAP and group standards</li><li>Ensure a robust internal control environment and effective financial risk management</li><li>Lead finance and procurement functions, embedding efficient, compliant processes</li><li>Manage supplier relationships, pricing strategy and KPI frameworks</li><li>Support regulatory compliance within a highly controlled financial services environment</li><li>Develop, lead and mentor a finance team of six, fostering a high‑performance culture</li></ul> The Ideal Candidate You will be a commercially minded Finance Director or senior Financial Controller ready to step into a broader strategic leadership role. You will ideally have:<ul><li>ACA, ACCA or CIMA qualification</li><li>Extensive experience in senior financial leadership roles</li><li>Strong technical accounting knowledge and controls experience</li><li>Proven track record in budgeting, forecasting and financial performance management</li><li>Experience operating in regulated or highly controlled environments</li><li>Demonstrable people leadership experience, developing and motivating finance teams</li><li>Procurement and supplier management experience, including KPI‑driven oversight</li><li>Strong stakeholder management skills, working closely with senior leadership</li><li>Advanced Excel skills and experience with financial systems</li></ul> Salary & Benefits<ul><li>£80,000 - £100,000 base salary</li><li>20% annual bonus</li><li>5% employer pension contribution</li><li>25 days holiday plus bank holidays</li><li>Leadership role within a European organisation</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q29ub3IuTWNDYWJlLjk5MTU4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-11T08:01:08Z

Director of Customer Revenue & Retention

Manchester, Greater Manchester
remote
Permanent
80000 - 100000 GBP / Yearly
A growing SaaS organisation is seeking a Director of Customer Revenue & Retention to lead the commercial performance of its existing customer base and drive the next stage of significant growth. This is a full-time, permanent role based in Manchester with a hybrid working model.This is a senior, high-impact leadership opportunity for a SaaS commercial leader who thrives on combining revenue discipline, operational excellence, and customer advocacy in a fast-moving scale-up environment where structure and systems are actively being shaped. You are most likely on an upward trajectory in your career and whilst already operating at senior level demonstrating commercial acumen in the form of strategic sales and revenue management, you are looking to further challenge yourself and gain development exposure in a commercial, highly acquisitive environment part of a larger group. You will lead the Account Management, Renewals, and Customer Success teams, uniting them into a high-performing, commercially driven function focused on both retention and growth. You will have full ownership of the P&L and lead a highly engaged team. Main duties: <ul><li data-start="0" data-section-id="c8vbjq" data-end="147">Own commercial outcomes across the customer base, including NRR, renewals, churn reduction, upsell/cross-sell, customer lifetime value, and NPS</li><li data-end="345" data-section-id="fvuuys" data-start="148">Own the customer revenue P&L, including forecasting, revenue tracking, budget management, senior leadership reporting, and revenue governance across bookings, contracted, and recognised revenue</li><li data-start="346" data-end="473" data-section-id="1lvbxzz">Lead and scale Account Management, Renewals, and Customer Success into a high-performing, commercially accountable function</li><li data-section-id="1ssm7va" data-end="620" data-start="474">Define and embed operating cadence across renewal and pipeline forecasting, expansion planning, revenue reviews, and customer health reporting</li><li data-start="621" data-section-id="vpyj7w" data-end="757">Develop scalable playbooks for account planning, expansion and cross-sell, churn prevention, risk management, and bid/tender support</li><li data-end="874" data-section-id="tedfhk" data-start="758">Partner with Sales to ensure a seamless customer journey from acquisition through long-term retention and growth</li><li data-section-id="2wi2vx" data-end="969" data-is-last-node="" data-start="875">Partner with Product to represent the voice of the customer and influence roadmap priorities</li><li data-start="875" data-section-id="2wi2vx" data-is-last-node="" data-end="969">Build strong executive level relationships with key customers </li></ul>YOU: <ul class="_309883cc _9c1d7d99"><li>Proven senior leadership experience managing customer revenue functions within a B2B SaaS organisation</li><li>Demonstrable track record of improving Net Revenue Retention, expansion revenue, and customer satisfaction</li><li>Strong revenue management expertise, including clear understanding of bookings vs revenue recognition.</li><li>Experience owning and managing a P&L, including forecasting, budgeting, and financial reporting</li><li>Experience leading Account Management, Customer Success, or Renewals teams</li><li>Strong commercial mindset with experience delivering against sales & revenue targets</li><li>Experience working with complex, multi-stakeholder customers (education, public sector, regulated environments or services-heavy SaaS ideal)</li><li>Confident leader able to scale teams, introduce operating structure, and drive commercial accountability</li><li>Strong cross-functional operator able to influence Sales, Product, Finance, and Senior leadership</li><li>Comfortable working in scale-up environments where processes are evolving</li></ul>This is an opportunity to join a business where your work has visible, meaningful impact. The business is scaling quickly, which means you'll be part of shaping how the customer revenue function operates as it grows, with genuine scope to build structure, influence strategy, and make a measurable difference.If you're looking for a role where you can take ownership, drive commercial performance, and play a key part in scaling a high-growth SaaS business, this is a chance to do exactly that in a supportive but ambitious environment. Whilst this is hybrid, only candidates Northwest based will be considered. Benefits: <ul class="_309883cc _9c1d7d99"><li>25 days holiday, an additional 5 Personal Days leave entitlement plus bank holidays </li><li>An annual Lifestyle Reward amounting £325 per annum</li><li>Private medical and dental care</li><li>Employee Share Ownership Plan and annual bonus</li></ul> If you're someone who builds strong relationships naturally, communicates with clarity and confidence, and brings a professional yet approachable style plus you meet the set out criteria, we're keen to talk to you. Success here comes from being commercially sharp, people-focused, and comfortable influencing across all levels of the business. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjkyNzAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-23T15:05:54Z

Infrastructure Engineer

Manchester, Greater Manchester
remote
Permanent
55000 - 65000 GBP / Yearly
Robert Half have partnered with a growing digital/e-commerce organisation to recruit an Infrastructure Engineer on a permanent basis as part of their continued growth plans. About the Role My client is seeking a professional, enthusiastic, and flexible IT Infrastructure Engineer to support and maintain a complex, multi-site IT environment. This role involves managing virtual platforms, maintaining server and network infrastructure, delivering 3rd line support, and contributing to IT projects across the business.Key Responsibilities<ul data-end="1155" data-start="516"><li data-start="516" data-end="580">Ensure the smooth and efficient running of IT infrastructure</li><li data-end="676" data-start="581">Monitor and maintain server performance, security, backups, and disaster recovery processes</li><li data-end="733" data-start="677">Manage virtual environments (VMware, Hyper-V, Azure)</li><li data-end="831" data-start="734">Maintain and support Windows Server, Active Directory (Azure Hybrid), Group Policy, DNS, DHCP</li><li data-start="832" data-end="924">Support Microsoft 365 services (Exchange, Teams, SharePoint, OneDrive, Defender, Intune)</li><li data-end="991" data-start="925">Maintain SQL Server, IIS, SAN technologies, and backup systems</li><li data-end="1056" data-start="992">Implement infrastructure changes and security best practices</li><li data-end="1115" data-start="1057">Provide 3rd line technical support across global sites</li><li data-start="1116" data-end="1155">Assist with IT projects as required</li></ul>Required Skills & Experience<ul data-end="1524" data-start="1192"><li data-start="1192" data-end="1216">Windows Server 2016+</li><li data-end="1260" data-start="1217">Virtualisation (VMware, Hyper-V, Azure)</li><li data-start="1261" data-end="1328">Networking & security (TCP/IP, VLANs, firewalls, switches, APs)</li><li data-start="1329" data-end="1361">Microsoft 365 administration</li><li data-start="1362" data-end="1405">Backup technologies & disaster recovery</li><li data-start="1406" data-end="1430">PowerShell scripting</li><li data-end="1472" data-start="1431">SQL Server installation & maintenance</li><li data-start="1473" data-end="1524">Strong troubleshooting and communication skills</li></ul>Desirable<ul data-start="1542" data-end="1720"><li data-start="1542" data-end="1587">Cisco, WatchGuard, FortiGate technologies</li><li data-end="1618" data-start="1588">Veeam Backup & Replication</li><li data-start="1619" data-end="1647">Server/network hardening</li><li data-end="1684" data-start="1648">XDR solutions & monitoring tools</li><li data-start="1685" data-end="1720">ISO27001 environment experience</li></ul>Salary/logistics: <ul><li>£55,000-£65,000</li><li>Hybrid working - 3 days in office, 2 days WFH</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjA5MzQwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-24T11:05:32Z

Senior Fullstack Developer (Python)

Manchester, Greater Manchester
remote
Permanent
70000 - 90000 GBP / Yearly
Robert Half are currently working with an innovative client hiring a Senior Full Stack Developer to join a growing software business delivering automation solutions for public sector organisations, including councils, healthcare and emergency services.This is a hands-on role for a strong engineer who can build end-to-end solutions across modern web applications and cloud-based infrastructure. The product suite focuses on workflow automation, form handling, booking systems, live chat and AI-assisted process improvement.Key skills required:<ul><li>Strong experience with Python and React</li><li>Good understanding of Azure cloud environments</li><li>Experience with infrastructure as code, ideally Bicep</li><li>Comfortable building full end-to-end systems, not just front-end or back-end components</li><li>Understanding of secure development practices, ideally within regulated or security-conscious environments</li><li>Experience with integrations, workflow/process automation, or systems such as CRMs, portals or booking platforms</li><li>Familiarity with Azure Durable Functions or similar state-managed cloud workflows is advantageous</li><li>Comfortable using modern AI-assisted development tools</li></ul>What we're looking for:<ul><li>A highly capable software engineer rather than a pure AI specialist or DevOps engineer</li><li>Someone pragmatic, adaptable and comfortable in a small, fast-moving team</li><li>A developer who enjoys solving real-world process problems and can contribute ideas openly</li><li>GitHub examples or project work that demonstrate practical engineering capability will be highly valued</li></ul>This role offers a hybrid working patternRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40NDg1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-22T09:50:23Z

IT Support Analyst

Manchester, Greater Manchester
remote
Permanent
30000 - 40000 GBP / Yearly
Robert Half are working to recruit for an IT Support Analyst to join a team based in Manchester.This role suits someone with strong communication skills, a collaborative and sociable approach to relationships and the ability to thrive in fast-paced environments.An overview of the role is as follows below:<ul><li>Providing 1st and 2nd Line Support, covering software, hardware with digital and face-to-face resolution</li><li>Escalating upwards to 3rd line where necessary</li><li>Maintaining accurate ticketing records and support cases</li><li>A strong focus on customer service, driven by quality-oriented support and strong internal and external relationships</li><li>Works closely with managers and other business stakeholders to support wider IT requirements and communicate updates effectively</li><li>IT Support Analyst role providing 1st and 2nd line support for users across hardware, software, and remote working issues</li></ul>Technical competenciesEssential<ul><li>Microsoft Dynamics or Business Central</li><li>Understanding of Windows and Mac operating systems</li></ul>Desirable<ul><li>Experience with EPOS systems</li><li>Microsoft Cloud Platforms, Azure AD and Entra</li><li>Basic Networking knowledge</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby44OTY5OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-08T14:54:40Z