8 results for Client Services in Harrogate, North Yorkshire
Customer Service Advisor
- Leeds, West Yorkshire
- remote
- Temporary
-
12.71 - 13.00 GBP / Hourly
- <p>Location: Central Leeds</p><p>Hours: Monday-Friday, 9:00am-5:30pm</p><p>Duration: Minimum 2 weeks</p><p>Rate: £12.71-£13.00 per hour</p><p>Start: ASAP</p><p>Job Summary</p><p>Robert Half is working with a leading property management company based in Central Leeds, who are looking for a Customer Service Advisor to join their leasing team on a temporary basis.</p><p>This is a customer-facing, telephone-based role where you will be speaking with prospective tenants regarding rental properties, arranging viewings and following up with customers to gather feedback.</p><p>Key Responsibilities</p><ul><li>Handling both inbound and outbound calls</li><li>Following up on enquiries for available rental properties</li><li>Speaking with prospective tenants and answering their initial queries</li><li>Booking and coordinating property viewings</li><li>Following up after viewings to obtain customer feedback</li><li>Updating internal systems with enquiry and viewing information</li><li>Providing a friendly, professional and positive customer experience</li></ul><p>About You</p><ul><li>Immediately available and able to start ASAP</li><li>Confident and personable with an excellent telephone manner</li><li>Comfortable making outbound calls and speaking to customers throughout the day</li><li>Customer-focused with strong communication skills</li><li>Organised and able to manage multiple enquiries</li><li>Previous customer service, call centre, sales, lettings or property experience would be beneficial but is not essential</li><li>Happy to work 5 days per week from the Central Leeds office</li></ul><p>This is an excellent opportunity for an immediately available candidate with strong communication skills who enjoys speaking with people and is looking for a short-term temporary opportunity.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMjcwNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-06T14:01:41Z
Third Party Risk Manager (TPRM)
- Leeds, West Yorkshire
- remote
- Contract
-
450 - 500 GBP / Daily
- <p>Third Party Risk Management (TPRM) Consultant</p><p>Robert Half are supporting a global consulting firm on a Third Party Risk Management (TPRM) remediation programme within a Global Risk Consulting Firm. The programme has been established following an internal review and focuses on the remediation of approximately 200 critical third-party suppliers. Successful candidates will be responsible for ensuring appropriate governance, risk assessments, compliance controls and supporting documentation are in place across key supplier relationships. This is a delivery-focused role suited to candidates with strong experience across supplier risk, third-party governance, operational resilience and remediation programmes within complex enterprise environments.</p><p> </p><p><strong>ASsignment Contract Details:</strong></p><ul><li><strong>Mid to late September start expected due to interview scheduling, onboarding and mandatory financial services screening requirements, including financial and criminal background checks.</strong></li><li><strong>Initial Contract until February 2027</strong></li><li><strong>£450-550+12.07% p/day (Accrual Holiday Pay) via PAYE (Inside IR35)</strong></li><li><strong>UK Wide | Hybrid</strong></li></ul><p><strong>This role sits within a global risk consultancy supporting financial services end clients and is therefore subject to enhanced vetting and compliance processes.</strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Deliver TPRM remediation activities across critical supplier portfolios.</li><li>Complete supplier risk assessments and governance reviews.</li><li>Identify control gaps and drive remediation actions to completion.</li><li>Ensure appropriate compliance documentation and evidence is maintained.</li><li>Work with business, risk, procurement and operational stakeholders.</li><li>Support operational resilience and third-party governance initiatives.</li></ul><p><strong>Required Experience</strong></p><ul><li>Financial Services experience ideally banking.</li><li>Strong Third Party Risk Management (TPRM) experience.</li><li>Supplier or Vendor Risk Management background.</li><li>Operational Resilience and Business Continuity experience.</li><li>Experience delivering remediation or regulatory programmes.</li><li>Ability to work across multiple stakeholders within large organisations.</li></ul><p><strong>Additional Information</strong></p><ul><li>UK-wide candidates considered.</li><li>Interviews taking place next week.</li><li>Immediate requirement with end of September starts targeted.</li></ul><p><strong>To apply, please send your CV.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS4zMjc4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-08-24T11:31:07Z
IT Helpdesk Technician
- West Yorkshire, West Yorkshire
- remote
- Permanent
-
28000 - 30000 GBP / Yearly
- <p>obert Half are looking for an ambitious Support Technician who's keen to bite off a new challenge - The ideal person will be personable, keen to be part of projects and have good communication to multiple stakeholders in and outside of the company.</p><p>Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation, deliver basic training, and contribute to improving IT processes.</p><ul><li>Provided 1st line IT support for hardware, software, Microsoft 365, and business applications.</li><li>Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system.</li><li>Managed user onboarding/offboarding, account administration, access permissions, and device provisioning.</li><li>Installed, configured, and supported desktops, laptops, mobile devices, peripherals, and Windows 11 environments.</li><li>Supported Microsoft 365 technologies including Exchange Online, Teams, SharePoint, Entra ID (Hybrid), and Intune.</li><li>Escalated complex issues to senior engineers or third-party providers while meeting SLA targets.</li><li>Maintained IT documentation, knowledge base articles, and asset records.</li><li>Assisted with IT projects, Microsoft Teams/video conferencing support, and user training.</li><li>Delivered excellent customer service while promoting IT best practices and cyber security awareness.</li></ul><p>Please note this role is 5 days a week on-site.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4yODE1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-09-07T09:49:13Z
Finance Manager
- Halifax, West Yorkshire
- remote
- Temporary
-
250 - 300 GBP / Daily
- <p><strong>Interim Finance Manager - Immediate Start</strong><br /><strong>Location: Halifax</strong><br /><strong>Office-Based Role</strong><br /><strong>Robert Half is recruiting on behalf of a financial services business</strong></p><p>Robert Half is supporting a financial services business based in Halifax in the recruitment of an <strong>Interim Finance Manager</strong> for an <strong>immediate start</strong>.</p><p>This is an interim opportunity to provide key finance support following the departure of a permanent member of staff, with cover required until a long-term permanent solution is in place. The role will play an important part in maintaining continuity across the finance function during this transition period.</p><p>The successful candidate will be a qualified accountant, or an experienced finance professional operating at this level, with strong hands-on experience of:</p><ul><li>Month-end close</li><li>Cash flow forecasting</li><li>Complex invoice production</li><li>Financial reporting and finance operations oversight</li></ul><p>You will need to be comfortable stepping into a fast-paced environment, taking ownership of core finance responsibilities, and ensuring deadlines are met to a high standard.</p><p><strong>Key requirements:</strong></p><ul><li>Strong accounting background</li><li>Proven month-end experience</li><li>Strong cash flow forecasting capability</li><li>Experience producing complex invoices</li><li>Ability to start immediately or at short notice</li><li>Willingness to work on-site in the client's central Halifax offices</li></ul><p>This is an excellent opportunity for an experienced interim finance professional who can add value quickly and support the business through a key period of change.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi4xODE0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-08-17T15:29:41Z
Head of Credit
- Manchester, Greater Manchester
- remote
- Permanent
-
75000 - 85000 GBP / Yearly
- <p>Robert Half is delighted to be partnering with a market-leading B2B services provider to recruit a Head of Credit. This is a key leadership opportunity within a business undergoing significant transformation, offering the chance to make a genuine impact across people, processes and operational performance.</p><p>You will take ownership of a large and established credit function, leading a team through a period of change and preparing the department for a major ERP implementation.</p><p>This role requires an experienced credit leader who can combine strong operational expertise with exceptional people leadership. You will be responsible for creating stability, improving processes, developing the team and driving a more effective Order-to-Cash environment.</p><p>This is not a traditional Credit Control role. The successful candidate will be a visible and influential leader who can balance strategic improvement with operational delivery, whilst building strong relationships across Finance, Operations and the wider business.</p><p>Key responsibilities will include:</p><ul><li>Leading and developing a credit function through a team of team leaders.</li><li>Creating a positive, high-performance culture and developing existing leadership capability.</li><li>Reviewing and improving end-to-end Order-to-Cash processes.</li><li>Taking ownership of credit control, customer disputes, credit risk, account creation and legal recovery activities.</li><li>Driving improvements in cash collection, dispute resolution and operational efficiency.</li><li>Working closely with operational stakeholders to understand and resolve root causes of customer disputes.</li><li>Supporting a major ERP implementation and ensuring the Credit function is prepared for data migration and system change.</li><li>Identifying quick wins and implementing sustainable process improvements.</li><li>Providing clear leadership, structure and direction during a period of transformation.</li><li>Taking a hands-on approach where required to support key operational activities.</li></ul><p>We are looking for an experienced credit professional who has successfully led large teams and delivered change within complex environments.</p><p>You will ideally have:</p><ul><li>Significant experience leading a Credit, Order-to-Cash or Shared Services function.</li><li>Proven experience managing managers and large operational teams.</li><li>A track record of improving processes, controls and team performance.</li><li>Strong stakeholder management skills with the ability to influence across Finance and Operations.</li><li>Experience working through transformation, change or system implementation programmes.</li><li>Excellent problem-solving skills and the ability to make sound decisions under pressure.</li><li>Exposure to ERP implementations would be advantageous.</li><li>A calm, collaborative and engaging leadership style.</li></ul><p>Experience within legal recoveries, insurance processes, high-volume transactional environments or complex B2B organisations preferred.</p><p>What's on offer: </p><ul><li>Hybrid working - 3 days per week in office</li><li>Free onsite parking</li><li>Opportunity to lead a significant transformation programme</li><li>Genuine autonomy to shape and improve a large Credit function</li><li>The opportunity to make a visible impact within a growing and evolving organisation</li></ul><p>This is an excellent opportunity for an experienced Head of Credit, Credit Director, Senior Credit Manager or Order-to-Cash leader who is looking for a role where they can influence change, develop people and deliver meaningful operational improvements.</p><p>Applications from individuals available immediately or short notice is preferred. This is a hybrid role with 3 days in office so candidates must be Northwest based. </p><p> </p><p> </p><p><strong> </strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjMzMjE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-09-07T10:40:00Z
Project Accountant
- Leeds, West Yorkshire
- remote
- Temporary
-
700 - 900 GBP / Daily
- <p>Robert Half is recruiting for a <strong>Project Accountant</strong> to join a leading global professional services organisation during a major finance transformation.</p><p>This role will lead the design, standardisation, and implementation of global budgeting and forecasting processes across a newly integrated business. Working closely with Finance, IT, Data, and senior stakeholders, you will help deliver scalable, efficient, and data-driven planning processes supported by new systems and technologies.</p><h3 id="key-responsibilities">Key responsibilities:</h3><ul><li>Define the global target operating model for budgeting and forecasting</li><li>Design standardised end-to-end planning processes across business units</li><li>Identify opportunities to simplify, automate, and improve planning activity</li><li>Partner with Finance, IT, Data, and implementation teams to align process and system design</li><li>Ensure alignment across budgeting, forecasting, reporting, and consolidation</li><li>Own global process standards, governance, and documentation</li><li>Support training, communication, adoption, and transition to business-as-usual</li></ul><h3 id="key-requirements">Key requirements:</h3><ul><li>Qualified accountant (ACA, ACCA, CIMA, CPA or equivalent)</li><li>Strong experience leading budgeting and forecasting transformation in a large global organisation</li><li>Deep understanding of FP&A processes including budgeting, rolling forecasts, long-range planning, scenario planning, and driver-based planning</li><li>Experience in finance transformation and ERP/EPM implementation programmes</li><li>Strong stakeholder management and senior executive engagement experience</li><li>Knowledge of systems such as <strong>D365, OneStream, IBM Planning Analytics (TM1),</strong> or <strong>Workday Adaptive Planning</strong></li></ul><p>This is an excellent opportunity to join a global business with a strong collaborative culture and a major transformation agenda. You will need to be available to spend time in the clients Leeds based offices. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi4yOTk2OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-08-10T09:07:53Z
Credit Control Team Leader
- Manchester, Greater Manchester
- remote
- Permanent
-
40000 - 45000 GBP / Yearly
- <p> </p><p>We're working with a fast-growing B2B services business to recruit a Credit Control Team Leader. Reporting to the Head of Credit, you'll lead a team of up to 10, drive collection performance and play a key role in developing the wider credit function. Manchester, hybrid. </p><p>This is an excellent opportunity for an experienced Credit professional with strong leadership and credit risk experience to join a growing and evolving business.</p><p>Key responsibilities</p><ul><li><p>Lead, motivate and develop a Credit Control team of 6-10.</p></li><li><p>Manage performance, including regular reviews, objectives and development plans.</p></li><li><p>Set and monitor individual and team collection targets.</p></li><li><p>Manage high-volume ledgers and drive cash collection performance.</p></li><li><p>Identify and manage credit risk, minimising bad debt and write-offs.</p></li><li><p>Handle customer escalations, payment plans and complex queries.</p></li><li><p>Work closely with internal stakeholders across Credit, Insurance and Legal.</p></li><li><p>Ensure credit policies, processes and KPIs are consistently achieved.</p></li><li><p>Act as a key escalation point and deputy to the Head of Credit.</p></li><li><p>Identify opportunities to improve processes and team performance.</p></li></ul><p>Key criteria</p><ul><li><p>Strong experience of performance management and developing teams.</p></li><li><p>Experience managing high-volume ledgers.</p></li><li><p>Solid knowledge of credit risk, with exposure to insurance and legal processes.</p></li><li><p>Excellent Excel and data analysis skills.</p></li><li><p>Strong communication and stakeholder management skills.</p></li><li><p>Commercially aware, highly numerate and results focused.</p></li><li><p>Proactive, adaptable and comfortable working in a fast-paced environment.</p></li></ul><p>This is a hybrid role with the requirement being 3 days onsite. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjA3MDQxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-09-09T09:23:45Z
Credit Control Team Leader
- Manchester, Greater Manchester
- remote
- Permanent
-
38000 - 40000 GBP / Yearly
- <p>Credit Control Team Leader</p><p>£40,000 | Hybrid | Manchester | 3 days office</p><p>Robert Half is partnering with a growing and established business to recruit a Credit Control Team Leader to join its finance function.</p><p>This is a great opportunity for an experienced credit professional who enjoys leading people, working in a fast-paced environment and taking ownership of a high-volume ledger.</p><p>You'll manage a team of 6-10 Credit Controllers, with responsibility for performance, development, cash collection and the overall effectiveness of the credit control function. You'll also work closely with the Head of Credit and act as an escalation point for more complex customer and credit matters.</p><p>What you'll be doing</p><ul><li><p>Lead, motivate and develop a team of 6-10 Credit Controllers.</p></li><li><p>Set and monitor individual and team collection targets and KPIs.</p></li><li><p>Carry out regular ledger reviews and drive improvements in cash collection.</p></li><li><p>Manage performance, including coaching, development and addressing underperformance.</p></li><li><p>Identify training and development opportunities across the team.</p></li><li><p>Manage escalated customer accounts and complex credit issues.</p></li><li><p>Assess and manage credit risk, taking action to minimise bad debt exposure.</p></li><li><p>Deal with invoice queries and ensure timely resolution.</p></li><li><p>Work with customers on payment plans and complex debt situations.</p></li><li><p>Ensure credit policies and processes are consistently followed.</p></li><li><p>Work with senior stakeholders and support the Head of Credit with wider process improvements.</p></li><li><p>Use Excel and financial data to identify trends, risks and opportunities.</p></li></ul><p>What we're looking for</p><p>You'll ideally have:</p><ul><li><p>5+ years' Credit Control experience, with at least 2 years in a leadership role.</p></li><li><p>Experience managing a team of 6-10 people.</p></li><li><p>Strong experience of performance management and developing team members.</p></li><li><p>Experience working with high-volume ledgers.</p></li><li><p>Strong understanding of credit risk.</p></li><li><p>Experience with insurance and legal exposure within a credit environment.</p></li><li><p>Excellent Excel skills and strong numerical ability.</p></li><li><p>Experience managing complex customer relationships and working with senior stakeholders.</p></li><li><p>A commercial, proactive and results-focused approach.</p></li><li><p>Strong communication skills and the confidence to lead from the front.</p></li></ul><p>What's on offer?</p><ul><li><p>£40,000 salary</p></li><li><p>Hybrid working - 3 days in the office</p></li><li><p>Leadership responsibility for a team of 6-10</p></li><li><p>Opportunity to make a genuine impact on credit performance</p></li><li><p>A role with clear responsibility and visibility within the wider finance function</p></li></ul><p>If you're an experienced Credit Control Team Leader looking for your next opportunity, apply now or get in touch with Robert Half for more information.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi4zNTg1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-09-02T16:03:56Z