<p><strong>Credit Control Manager (Risk) - Bracknell - Ongoing contract - £200 - £250 per day</strong></p><p><strong>Overview</strong></p><p>My client requires a Credit Control Manager on an ongoing temporary basis due to a member off the team being off. This role is extremely hands on and has a focus on credit risk.</p><p><strong>Key skills:</strong></p><ul><li>Experience of working in a multi-site and listed company environment</li><li>Manage the Credit Function (credit risk) for the UK sales and marketing business, and Central Purchasing and intercompany AR ledgers.</li><li>Experience of dealing with multiple currencies</li><li>Knowledge of VAT on UK and foreign customers and suppliers</li><li>Manage credit control procedures in line with business requirements and Group credit delegations</li><li>Oversee customer credit accounts with sales teams, adjusting credit terms and limits in line with credit and business risk.</li><li>Ensure timely collection of cash in accordance with payment terms.</li><li>Investigate and resolve customer queries</li><li>Escalate unresolved disputes appropriately to protect the business.</li><li>Liaise with the Company's legal advisors on credit matters, ensuring service standards are met.</li></ul><p><strong> </strong></p><p><strong>Personal Attributes:</strong></p><ul><li>Customer focused and results-driven</li><li>Able to prioritise according to workload demands</li><li>Excellent accuracy and attention to detail</li><li>Must be flexible and able to adapt to a variety of situations</li><li>Ability to manage potential conflict between business goals</li><li>Curious, proactive and solutions focused</li><li>Builds trust and communicates with influence across all levels of stakeholders</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS41NDMzNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="104" data-end="495">Robert Half is partnered with a dynamic organisation seeking an experienced finance leader to head up their Financial Control and Reporting function. This is a senior leadership role, offering the opportunity to shape the finance function, drive operational excellence, and influence strategic decision-making.</p><p data-end="495" data-start="104">The Head of Financial Control is responsible ensuring effective operational delivery while shaping and implementing the strategic objectives of the organisation. This role requires a strong balance of technical expertise, leadership, and strategic thinking, with accountability for compliance, risk management, and service excellence.</p><ul><li>Provide leadership to the Financial Control and Reporting teams, acting as the escalation point for all people and operational matters.</li><li>Build and embed a culture of high performance, collaboration, and accountability across the Finance function.</li><li>Lead and develop team leaders, ensuring effective line management, mentoring, and succession planning.</li><li>Oversee compliance with all statutory, legislative, regulatory, and internal control requirements, including liaison with external auditors and regulators.</li><li>Drive risk mitigation, process improvement, and efficiency in financial operations and reporting.</li><li>Lead and contribute to key strategic initiatives and business projects.</li><li>Partner with senior stakeholders to provide insight, challenge, and support for achieving organisational objectives.</li><li>Identify opportunities for cost efficiency and added value within the Finance function.</li><li>Continuously enhance the Finance department's capability, ensuring it is recognised as a centre of excellence.</li><li>Provide clear leadership and motivation to the Finance teams to deliver against KPIs and objectives.</li><li>Act as a role model and mentor, coaching team members to maintain high levels of technical and professional competence.</li><li>Ensure effective succession planning, resource allocation, and employee engagement across the function.</li><li>Design, implement, and continuously improve processes and procedures to support effective and compliant service delivery.</li><li>Establish and maintain a robust control framework and delegation of authority policy.</li><li>Work with internal and external audit teams to ensure compliance and best practice.</li><li>Drive improvements in financial systems, reporting accuracy, and operational efficiency.</li><li>Ensure accurate and timely financial reporting, including statutory accounts, management reporting, and consolidated reporting where relevant.</li><li>Ensure compliance with internal policies, external regulations, and contractual obligations.</li><li>Oversee the preparation and review of reconciliations, financial statements, and control checks.</li><li>Act as a senior escalation point for finance-related issues across the business.</li><li>Support audit processes and ensure all financial records, procedures, and controls meet the required standards.</li></ul><h2 data-end="2875" data-start="2850">Person Specification</h2><ul><li>Recognised professional accounting qualification (ACA, ACCA, CIMA).</li><li>Strong technical knowledge of financial control, reporting, and accounting standards.</li><li>Commercially astute, with the ability to identify risks and opportunities.</li><li>Highly numerate with excellent attention to detail and analytical ability.</li><li>Proven track record of managing financial operations and control environments</li><li>Experienced people leader, with the ability to inspire, coach, and develop high-performing teams.</li><li>Recognised as a senior specialist, able to influence and guide others.</li><li>Demonstrates resilience, adaptability, and sound decision-making.</li><li>Skilled at building and managing senior stakeholder relationships.</li><li>Strong communication and influencing skills, with the ability to present complex information clearly.</li><li>Committed to delivering high-quality service and outcomes.</li><li>Demonstrated ability to improve and adapt financial processes and procedures.</li><li>Strong IT skills, particularly Microsoft Excel, with experience of financial and ERP systems.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFjay5jb253YXkuODQ4NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Job Title:</strong> Treasury Assistant (12-Month FTC)<br /><strong>Location:</strong> Redditch<br /><strong>Employment Type:</strong> Full-Time, Fixed Term Contract (12 months)<br /><strong>Salary:</strong> Up to £45,000 per annum</p><p><strong>Job Overview:</strong><br />We are seeking a highly motivated and detail-oriented Treasury Assistant to join our team on a 12-month fixed-term contract. This vital role supports the day-to-day treasury operations, ensuring the smooth and efficient management of cash flow, banking operations, and financial risk management. The ideal candidate will have a strong understanding of financial processes, excellent organizational skills, and the ability to work well under pressure in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist with daily cash flow management, including monitoring bank balances and preparing cash flow forecasts.</li><li>Support the reconciliation of bank accounts and ensure the timely resolution of discrepancies.</li><li>Help manage payment processes, including creating and processing payments for suppliers and other stakeholders.</li><li>Liaise with banking partners to address operational queries and support ongoing management of banking relationships.</li><li>Maintain treasury records, ensuring accuracy and compliance with company policies and audit requirements.</li><li>Assist with month-end and year-end treasury reporting tasks, including journal entries and presentations of key metrics.</li><li>Support projects related to improvements in treasury and cash management processes.</li><li>Monitor foreign exchange exposure and execute transactions in line with company policies.</li><li>Ensure compliance with relevant laws, regulations, and internal controls.</li></ul><p><strong>Required Skills and Qualifications:</strong></p><ul><li>Proven experience in treasury, finance, or accounting roles, ideally within an organization of similar scale.</li><li>Strong numerical and analytical skills with attention to detail.</li><li>Familiarity with cash flow forecasting, reconciliations, and payment processes.</li><li>Proficiency with financial management and ERP systems (e.g., SAP, Oracle, or similar).</li><li>Advanced Microsoft Excel skills for reporting and data analysis.</li><li>Excellent organizational and time management abilities, with the capacity to meet deadlines in a fast-paced environment.</li><li>Strong communication and interpersonal skills, capable of liaising effectively with internal and external stakeholders.</li></ul><p><strong>Desirable Qualifications:</strong></p><ul><li>Part-qualified or working toward a professional finance qualification (e.g., ACT, ACCA, CIMA).</li><li>Experience working with multi-currency transactions or within an international business environment.</li><li>Understanding of FX risk and hedging processes.</li><li>Previous exposure to process improvement projects in a treasury or finance context.</li></ul><p> </p><p>Note: This is a 12-month fixed-term contract position.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmF5LkJob2phbmkuODE0NjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are working with an existing Bristol client to support the growth of their Security Function.<strong><br /><br />Key Responsibilities: </strong></p><ul><li>Support the planning and completion of compliance reviews to evaluate the effectiveness of information security controls, creating detailed compliance reports and remediation plans.</li><li>Operate compliance tools in line with formal procedures.</li><li>Maintain the Security And Risk Tracking (SART) and Exceptions process.</li><li>Collaborate with business stakeholders to agree, implement, and manage security controls for key business systems and processes.</li><li>Coordinate security inventories, scheduled team activities, actions, and improvements.</li><li>Generate ongoing team reporting, metrics/KPIs, and dashboards for stakeholders, including senior leadership and governance committees.</li><li>Support information security incident response and recovery efforts as directed, including Post Incident Reviews and implementing control improvements.<br /><br /></li></ul><p><strong>Skills/Experience:<br /><br /></strong></p><ul><li>Industry-recognised security certifications such as Security+, CEH, or CySA+.</li><li>Familiarity with basic security principles and practices.</li><li>Knowledge of a range of technical security controls and their operations</li><li>Familiarity with compliance and audit tools, risk assessment methodologies, and security technologies.</li><li>Broad ranging analyst skills acquired while working on diverse IT and / or business projects.</li><li>Proven experience in performing IT / Cyber security control assessment reviews.</li><li>Experience working with Information security frameworks and compliance standards (e.g. ISO27001, Cyber Essentials Plus, NIST, SOC2 and PCI-DSS).</li><li>Strong interest in Information security and technology, and motivated to learn new technologies.</li></ul><p><strong> </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgwMjkzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT & Software industry, is seeking an experienced Hungarian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Hungarian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing & Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections & AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li></ul><p> </p><p>Data, Reporting & Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p><strong> </strong><strong> </strong></p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Hungarian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Hungarian and English is essential.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Hungarian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p> </p><p>nuous improvement, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42NTk4My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT & Software industry, is seeking an experienced Romanian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Romanian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing & Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections & AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li><li>Mentor and support junior collection staff on complex cases.</li></ul><p> </p><p>Data, Reporting & Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong> </strong></p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Romanian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Romanian and English is essential.</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Romanian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS42MDA4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
Description<br><br>Our client is a dynamic and growing company with a based in Bath.<br /><br /><p>They are seeking an experienced, hands-on IT specialist to oversee operational IT and projects, focused on infrastructure modernisation and Cloud adoption. The successful candidate will lead the day-to-day IT function while proactively developing systems and solutions that support growth, efficiency, and innovation.</p><p><strong>Key Responsibilities:</strong></p><p data-start="2181" data-end="2211"><strong data-end="2211" data-start="2185">Operational Management</strong></p><ul><li><p>Manage and develop IT infrastructure, systems, and applications across the business.</p></li><li><p>Lead cloud infrastructure initiatives and manage migration projects.</p></li><li><p>Provide regular IT performance, risk, and roadmap reports to senior management.</p></li><li><p>Collaborate with group leads on ERP (Microsoft Dynamics) enhancements and support.</p></li></ul><p data-start="2633" data-end="2664"><strong data-end="2664" data-start="2637">Security and Compliance</strong></p><ul><li><p>Collaborate with the global Cybersecurity Lead to ensure data integrity and security compliance.</p></li><li><p>Assist in achieving and maintaining Cyber Essentials Plus accreditation.</p></li><li><p>Develop and enforce IT policies on data handling, access control, and security awareness.</p></li><li><p>Maintain and test a robust Disaster Recovery and Business Continuity Plan.</p></li></ul><p data-start="3028" data-end="3068"><strong data-start="3032" data-end="3068">Innovation & Emerging Technology</strong></p><ul><li><p>Explore and drive adoption of AI tools (e.g. Microsoft CoPilot) to enhance productivity.</p></li><li><p>Identify and evaluate emerging industry tools and trends for potential adoption.</p></li><li><p>Support automation and digital transformation projects in collaboration with business stakeholders.</p></li></ul><p data-end="3641" data-start="3604"><strong data-start="3608" data-end="3641">Essential Experience & Skills:</strong></p><ul><li><p>Strong technical background with hands-on expertise in: Microsoft Dynamics or comparable ERP systems, Cloud technologies (Azure preferred) Networking, server management, backups, cybersecurity principles</p></li><li><p>Track record of successfully leading IT change or transformation projects.</p></li><li><p>Experience leading IT support functions, ideally including 1st Line Support.</p></li><li><p>Familiarity with IT governance, compliance standards, and certifications.</p></li></ul><p data-end="4199" data-start="4167"><strong data-end="4199" data-start="4171">Soft Skills & Attributes</strong></p><ul><li><p>Sociable, collaborative, and approachable leadership style.</p></li><li><p>Proactive, hands-on, and solution-oriented mindset.</p></li><li><p>Excellent communication skills - able to engage with both technical and non-technical audiences.</p></li><li><p>Passion for innovation and continuous improvement.</p></li></ul><p> </p><p>Hybrid working is available and on-site parking can be provided.</p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45NzA0My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="259" data-end="405">Robert Half are working exclusively with a leading international consumer goods business in Slough to recruit a Credit & Rebates Controller.</p><p data-end="699" data-start="407">This is a key role within a well-established UK operation, offering the opportunity to work with some of the most recognisable brands in the FMCG sector. The business combines global scale with a collaborative culture, modern offices, and a clear focus on innovation and people development.</p><p data-end="927" data-start="701"><strong data-end="713" data-start="701">The Role</strong><br data-start="713" / data-end="716"> As Credit & Rebates Controller, you'll take ownership of the UK&I credit control function, with a strong emphasis on rebates and customer deductions, essential to success in FMCG. Responsibilities include:</p><ul data-start="929" data-end="1471"><li data-start="929" data-end="1033"><p data-start="931" data-end="1033">Leading the credit control team and overseeing sales agreements, rebates, and promotional deductions</p></li><li data-start="1034" data-end="1142"><p data-end="1142" data-start="1036">Ensuring accurate reconciliation of debit notes and claims, maintaining strong controls and audit trails</p></li><li data-start="1143" data-end="1269"><p data-start="1145" data-end="1269">Driving effective debt collection and customer account management, working closely with the European shared service centre</p></li><li data-start="1270" data-end="1372"><p data-end="1372" data-start="1272">Assessing and managing credit risk, setting terms, and ensuring alignment with commercial strategy</p></li><li data-start="1373" data-end="1471"><p data-end="1471" data-start="1375">Driving process improvements and leveraging SAP to deliver efficiencies and better insight</p></li></ul><p data-start="1473" data-end="1488"><strong data-end="1486" data-start="1473">About You</strong></p><ul data-start="1489" data-end="1848"><li data-start="1489" data-end="1589"><p data-start="1491" data-end="1589">Proven experience in FMCG or retail, with particular expertise in rebates and deductions</p></li><li data-end="1681" data-start="1590"><p data-end="1681" data-start="1592">5+ years' experience in credit control, including at least 2 years in a leadership role</p></li><li data-end="1732" data-start="1682"><p data-start="1684" data-end="1732">Strong SAP knowledge and advanced Excel skills</p></li><li data-end="1794" data-start="1733"><p data-start="1735" data-end="1794">Excellent stakeholder management and commercial awareness</p></li><li data-end="1848" data-start="1795"><p data-start="1797" data-end="1848">CICM qualification (or working towards) desirable</p></li></ul><p data-start="1850" data-end="1871"><strong data-end="1869" data-start="1850">What's on Offer</strong></p><ul data-start="1872" data-end="2141"><li data-start="1872" data-end="1917"><p data-end="1917" data-start="1874">Salary of £50,000 - £55,000 plus benefits</p></li><li data-start="1918" data-end="1990"><p data-end="1990" data-start="1920">Hybrid working model (3 days in the Slough office, 2 days from home)</p></li><li data-end="2053" data-start="1991"><p data-start="1993" data-end="2053">Exposure to senior leadership and international operations</p></li><li data-end="2141" data-start="2054"><p data-end="2141" data-start="2056">Opportunity to play a critical role in improving cash flow and driving efficiencies</p></li></ul><p data-end="2256" data-start="2143">If you have the FMCG rebate expertise and leadership skills to deliver real impact, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMDY1NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is delighted to be partnering with a globally leading business based in Bristol to recruit for a <strong>Credit Support Administrator</strong> on a full-time and permanent basis.</p><p><strong>Hours: </strong>Full-time and permanent (Hybrid available after initial training period)</p><p><strong>Reporting to: </strong>Operations Team Leader (Credit Control)</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage direct debit submissions and processing</li><li>Provide customised invoice and billing reports to meet customer needs</li><li>Issue statutory and regulatory notices (e.g., Annual Statements, Default Notices, NOSIA, SNOSIA)</li><li>Contact customers to recover missed or overdue payments via phone, email, and letters</li><li>Resolve invoice queries with internal teams and external customers</li><li>Deliver high-quality customer service</li><li>Comply with internal policies and procedures, meeting audit standards</li><li>Communicate effectively and build trusted relationships across the business</li><li>Maintain knowledge of changes in internal policies, procedures, and regulations</li><li>Understand and comply with the Company's Conduct and Standards</li><li>Adhere to all internal policies relevant to your role or associated responsibilities</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Strong communication skills, both written and verbal</li><li>Excellent time management and attention to detail</li><li>High numerical accuracy and confidence handling financial data</li><li>Ability to work effectively under pressure</li><li>Proficient in Microsoft Office, especially Excel and Word</li><li>Experience delivering excellent customer service</li><li>Knowledge of risk awareness and control</li><li>Background in billing and/or credit control (desirable)</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>Benefits</strong></p><ul><li>Generous contributory pension scheme </li><li>Hybrid working model up to 2-days required onsite</li><li>25 days holiday, in addition to bank holidays </li><li>Volunteering days to assist in charity work</li><li>Sustainability Initiatives</li><li>Holiday buy / sell (subject to conditions)</li><li>Travel Insurance (cost associated)</li><li>Dental Insurance (cost associated)</li><li>Flexible working options available</li><li>Study support (where applicable)</li><li>Enhanced parental leave</li><li>Referral bonus for referring an Employee</li><li>Cycle2work Scheme </li><li>Free breakfast / fruit</li><li>BEN employee family support</li><li>EV charging points, bike storage, shower & changing facilities and car parking</li><li>Annual bonus scheme</li></ul><p><strong>If this sounds like the next opportunity for you, apply today!</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THlkaWEuQmVycnkuODg5NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
