<p>Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.</p><p>They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.</p><p>You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.</p><p><strong>Key Responsibilities </strong></p><ul><li>Deliver 1st/2nd line desktop support and resolve incidents quickly Act as an escalation point for complex technical issues</li><li>Manage tickets effectively, ensuring regular updates and timely resolution Support user onboarding/offboarding and maintain service standards.</li><li>Respond to monitoring alerts, incidents, and security issues Maintain documentation and improve processes.</li><li>Support patching, licensing, and vulnerability management Work closely with stakeholders and conduct service reviews</li></ul><p><strong> Requirements</strong></p><p>Proven Desktop Support / IT Support experience</p><p>Strong Microsoft stack (AD, Azure AD, Windows, M365) Experience with ITSM tools (ConnectWise desirable)</p><p>Basic networking knowledge (LAN, firewalls, troubleshooting)</p><p>Strong communication and customer service skills</p><p>Highly organised with a proactive, problem-solving mindset</p><p><strong>Package</strong></p><ul><li>ยฃ40,000-ยฃ45,000 salary 33 days holiday + flexible options Ongoing training and certifications</li><li>Device allowance scheme</li><li>Regular company events</li><li>Ideal for someone looking to step into a hands-on role with real impact in a critical support environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi44NTYyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-pm-slice="1 3 []">Robert Half has partnered with a leading technology consultancy that is looking to engage an experienced <strong>IT Support Engineer</strong> on an initial 3-month contract, based in Cambridge.</p><p>The successful candidate will provide hands-on IT support, helping to maintain and troubleshoot the organisation's IT environment while ensuring users receive a high standard of technical support.</p><p>This is an excellent opportunity for an IT Support Engineer with strong Microsoft 365, networking and unified communications experience to join an established technology environment.</p><p><strong>Key Responsibilities:</strong></p><ul data-spread="false"><li><p>Provide 1st and 2nd line IT support to end users, resolving hardware, software and connectivity issues.</p></li><li><p>Support and troubleshoot the Microsoft 365 suite, including Outlook, Teams, SharePoint and OneDrive.</p></li><li><p>Assist with network troubleshooting, including LAN, WAN, Wi-Fi and general connectivity issues.</p></li><li><p>Provide support for Cisco Webex, including meeting rooms, conferencing and user access.</p></li><li><p>Support and troubleshoot Unity communications platforms.</p></li><li><p>Diagnose and resolve technical issues, escalating more complex incidents where required.</p></li><li><p>Manage user accounts, permissions and access requests.</p></li><li><p>Ensure incidents and service requests are accurately recorded and updated.</p></li><li><p>Work collaboratively with internal IT teams to maintain service delivery and minimise disruption.</p></li></ul><p><strong>Essential Skills & Experience</strong></p><ul data-spread="false"><li><p>Proven experience working within an IT Support Engineer or IT Support Analyst position.</p></li><li><p>Strong working knowledge of the Microsoft 365 suite.</p></li><li><p>Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP and connectivity troubleshooting.</p></li><li><p>Experience supporting Unity communications platforms.</p></li><li><p>Experience supporting Cisco Webex.</p></li><li><p>Strong troubleshooting and problem-solving capabilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li></ul><p>Contract Details</p><ul data-spread="false"><li><p><strong>Initial duration:</strong> 3 months.</p></li><li><p><strong>Location:</strong> Cambridge.</p></li><li><p><strong>Working arrangement:</strong> Hybrid | 3 days onsite </p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuOTA5NzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>First line support | 5 days a week in the office | London | Permanent</strong></p><p><strong> The Role</strong></p><p>As a 1st Line Support Engineer, you'll be the first point of contact for internal IT support, ensuring employees receive fast, effective assistance across hardware, software, networks, and workplace technology. This is a hands-on position where you'll have real visibility across the business and the opportunity to develop your technical skills within a collaborative environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide 1st line IT support to users across multiple offices</li><li>Manage and resolve incidents and service requests through the ITSM platform Configure, maintain and troubleshoot laptops, mobile devices, printers and AV equipment</li><li>Support meeting room technology, including Microsoft Teams Rooms Install, update and maintain software applications Manage user accounts and permissions across Microsoft 365 and Azure Active Directory</li><li>Assist with network connectivity issues across enterprise environments</li><li>Maintain IT asset records and documentation</li><li>Deliver a high level of customer service and user communication</li><li>Escalate complex issues when required while ensuring accurate documentation</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Previous experience in a 1st Line Support, Service Desk or IT Support role Good troubleshooting and problem-solving skills</li><li>Experience supporting Microsoft 365 environments</li><li>Strong communication and customer service skills</li><li>Ability to manage multiple tasks and priorities effectively A proactive, organised and detail-oriented approach to work</li></ul><p>This role will allow you to join a growing and innovative business where you'll gain exposure to a wide range of technologies, develop your technical skills, and build your career within a supportive and collaborative IT team.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi45Nzg5OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>๐๐๐๐ ๐ข๐ ๐๐ก๐๐๐ก๐๐๐ฅ๐๐ก๐ (๐ฃ๐๐๐ต๐ผ๐ป) -Top Trading Company!</strong></p><p> </p><p><strong>๐๐ฒ๐ป๐๐ฟ๐ฎ๐น ๐๐ผ๐ป๐ฑ๐ผ๐ป | ๐๐๐ฏ๐ฟ๐ถ๐ฑ | ๐ฏ ๐ฑ๐ฎ๐๐ ๐ถ๐ป ๐ผ๐ณ๐ณ๐ถ๐ฐ๐ฒ / ๐ฎ ๐ฑ๐ฎ๐๐ ๐ณ๐ฟ๐ผ๐บ ๐ต๐ผ๐บ๐ฒ</strong></p><p><strong>๐ฃ๐ฒ๐ฟ๐บ๐ฎ๐ป๐ฒ๐ป๐ ๐ฟ๐ผ๐น๐ฒ ๐ข๐ก๐๐ฌ</strong></p><p> </p><p><strong>๐๐ป ๐ฝ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐๐ถ๐๐ต ๐ง๐ผ๐ป๐ ๐๐ผ๐๐ฟ๐ฎ๐๐๐ ๐๐ถ๐ฎ ๐ฅ๐ผ๐ฏ๐ฒ๐ฟ๐ ๐๐ฎ๐น๐ณ ๐ง๐ฒ๐ฐ๐ต๐ป๐ผ๐น๐ผ๐ด๐</strong></p><p> </p><p><strong>๐๐ข๐ข๐๐๐ก๐ ๐๐ข๐ฅ ๐ ๐ก๐๐ช ๐๐๐๐๐๐๐ก๐๐?</strong></p><p><strong>FUTURE CTO Sucession on offer! </strong></p><p>Want to take <strong>๐ฟ๐ฒ๐ฎ๐น ๐ผ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ</strong> of technology rather than simply manage someone else's roadmap?</p><p>This could be the role for you.</p><p>I'm working on a <strong>๐ต๐ถ๐ด๐ต-๐ถ๐บ๐ฝ๐ฎ๐ฐ๐ ๐๐ฒ๐ฎ๐ฑ ๐ผ๐ณ ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด</strong> opportunity with an established financial services business that is investing heavily in its technology capability.</p><p>This is a chance to <strong>๐ฏ๐๐ถ๐น๐ฑ, ๐๐ต๐ฎ๐ฝ๐ฒ ๐ฎ๐ป๐ฑ ๐ผ๐๐ป</strong> the engineering function.</p><p>You'll have <strong>๐ด๐ฒ๐ป๐๐ถ๐ป๐ฒ ๐ฎ๐๐๐ผ๐ป๐ผ๐บ๐</strong>, direct access to senior stakeholders and the freedom to influence technology, architecture, engineering standards, development and AI.</p><p>And importantly, <strong>๐ฌ๐ข๐จ'๐๐ ๐ฆ๐ง๐๐๐ ๐๐ ๐๐ข๐๐๐ก๐.</strong></p><p>This is <strong>๐ก๐ข๐ง</strong> a Head of Engineering role where you spend your days in meetings managing managers.</p><p> </p><p><strong>๐ช๐๐๐ง ๐ฌ๐ข๐จ'๐๐ ๐ข๐ช๐ก</strong></p><p>* Own the firm-wide <strong>๐ฏ๐๐ถ๐น๐ฑ-๐๐-๐ฏ๐๐ ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐</strong></p><p>* Design, build and ship software yourself</p><p>* Shape the engineering roadmap and decide <strong>๐๐ต๐ฎ๐ ๐ด๐ฒ๐๐ ๐ฏ๐๐ถ๐น๐, ๐ฏ๐ผ๐๐ด๐ต๐ ๐ฎ๐ป๐ฑ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐ฑ</strong></p><p>* Lead and technically coach development and scripting resources</p><p>* Develop junior engineers and raise the technical bar</p><p>* Own <strong>๐ฑ๐ฒ๐๐ฒ๐น๐ผ๐ฝ๐บ๐ฒ๐ป๐, ๐๐ฒ๐๐๐ถ๐ป๐ด & ๐๐/๐๐</strong> end-to-end</p><p>* Work closely with IT on production and technical governance</p><p>* Own relationships with key technology vendors</p><p>* Drive the <strong>๐ฃ๐๐๐ต๐ผ๐ป & ๐๐ ๐๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด ๐๐๐ฟ๐ฎ๐๐ฒ๐ด๐</strong></p><p>* Introduce and raise engineering standards across the business</p><p> </p><p><strong>๐ง๐๐ ๐ฃ๐๐ฅ๐ฆ๐ข๐ก</strong></p><p>I'm looking for someone who is <strong>๐๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น๐น๐ ๐ฐ๐ฟ๐ฒ๐ฑ๐ถ๐ฏ๐น๐ฒ, ๐ฐ๐ผ๐บ๐บ๐ฒ๐ฟ๐ฐ๐ถ๐ฎ๐น๐น๐ ๐บ๐ถ๐ป๐ฑ๐ฒ๐ฑ ๐ฎ๐ป๐ฑ ๐๐๐ถ๐น๐น ๐น๐ผ๐๐ฒ๐ ๐ฒ๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด.</strong></p><p>Someone who can walk into a business, understand what needs to change, make decisions and then <strong>๐ฟ๐ผ๐น๐น ๐๐ต๐ฒ๐ถ๐ฟ ๐๐น๐ฒ๐ฒ๐๐ฒ๐ ๐๐ฝ ๐ฎ๐ป๐ฑ ๐ฑ๐ฒ๐น๐ถ๐๐ฒ๐ฟ ๐ถ๐.</strong></p><p>Strong experience across:</p><p><strong>๐ฃ๐๐๐ต๐ผ๐ป | ๐ฆ๐ผ๐ณ๐๐๐ฎ๐ฟ๐ฒ ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด | ๐๐/๐๐ | ๐๐น๐ผ๐๐ฑ/๐๐ฒ๐๐ข๐ฝ๐ | ๐๐</strong></p><p>Experience within <strong>๐ณ๐ถ๐ป๐ฎ๐ป๐ฐ๐ถ๐ฎ๐น ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐, ๐ถ๐ป๐๐ฒ๐๐๐บ๐ฒ๐ป๐ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, ๐๐ง๐๐, ๐๐ง๐๐, ๐๐ฟ๐ฎ๐ฑ๐ถ๐ป๐ด ๐ผ๐ฟ ๐ฐ๐ฎ๐ฝ๐ถ๐๐ฎ๐น ๐บ๐ฎ๐ฟ๐ธ๐ฒ๐๐</strong> would be particularly relevant.</p><p> </p><p><strong>๐ช๐๐ฌ ๐ง๐๐๐ฆ ๐ข๐ก๐?</strong></p><p>Because you won't just be <strong>๐ฟ๐๐ป๐ป๐ถ๐ป๐ด ๐ฎ๐ป ๐ฒ๐ ๐ถ๐๐๐ถ๐ป๐ด ๐ฒ๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ๐ถ๐ป๐ด ๐ณ๐๐ป๐ฐ๐๐ถ๐ผ๐ป.</strong></p><p>You'll have the opportunity to <strong>๐ฏ๐๐ถ๐น๐ฑ ๐ถ๐, ๐๐ต๐ฎ๐ฝ๐ฒ ๐ถ๐ ๐ฎ๐ป๐ฑ ๐บ๐ฎ๐ธ๐ฒ ๐ถ๐ ๐๐ผ๐๐ฟ ๐ผ๐๐ป.</strong></p><p>You'll have a <strong>๐๐ฒ๐ฎ๐ ๐ฎ๐ ๐๐ต๐ฒ ๐๐ฎ๐ฏ๐น๐ฒ</strong>, genuine autonomy and the ability to influence how technology is built and used across the business.</p><p>If you're looking for the next step where <strong>๐ฌ๐ข๐จ๐ฅ ๐ง๐๐๐๐ก๐๐๐๐ ๐ข๐ฃ๐๐ก๐๐ข๐ก ๐๐๐ง๐จ๐๐๐๐ฌ ๐ ๐๐ง๐ง๐๐ฅ๐ฆ</strong>, this is one worth having a conversation about.</p><p>If you're a strong Python engineer who has moved into leadership, or an engineering leader who refuses to stop being hands-on, <strong>๐'๐ ๐๐๐๐ ๐ง๐ข ๐๐๐๐ฅ ๐๐ฅ๐ข๐ ๐ฌ๐ข๐จ.</strong></p><p><strong>๐๐ข๐ข๐๐๐ก๐ ๐๐ข๐ฅ ๐ ๐ก๐๐ช ๐๐๐๐๐๐๐ก๐๐?</strong></p><p><strong>๐๐ฃ๐ฃ๐๐ฌ ๐ก๐ข๐ช!!!</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS44MjUzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>The Company</strong></p><p>My client is a leading global safety technology business operating as a key unit within a prestigious FTSE 100 group. Specialised in manufacturing critical safety systems for high-risk, harsh operational environments, they operate across multiple international sites. Based out of North West London, they are looking to hire a sharp, commercially minded Finance Manager to take ownership of month-end operations and drive financial controls.</p><p> </p><p><strong>The Role</strong></p><p>Reporting directly to the Head of Finance, this position manages a team of three and sits at the center of daily finance activities. You will take complete ownership of the month-end close process while acting as a key commercial partner to operational departments across the business.</p><p>Key responsibilities include:</p><ul><li>Leading and mentoring a team of three junior finance staff across core general ledger, AP, and AR functions.</li><li>Owning the month-end close process, ensuring all journals, reconciliations, accruals, and prepayments are completed accurately.</li><li>Partnering with heads of department to provide financial insight, challenge assumptions, and support business performance.</li><li>Managing monthly management reporting, variance analysis, and key performance trends for senior stakeholders.</li><li>Overseeing Group consolidation reporting and assisting with rolling monthly forecasts and annual budgeting.</li><li>Maintaining robust financial controls and acting as the primary point of contact for external audits.#</li></ul><p> </p><p><strong>Your Profile</strong></p><p>To excel in this role, you will be a qualified finance professional with experience in fast-paced commercial environments and a track record of effective team leadership.</p><p>Essential criteria:</p><ul><li>Fully qualified accountant (ACA, ACCA, CIMA, or equivalent).</li><li>Proven experience managing or supervising junior finance staff.</li><li>Strong background in fast-paced commercial settings (manufacturing or engineering experience is advantageous, though not essential).</li><li>Hands-on expertise across month-end routines, balance sheet controls, and group reporting.</li><li>Available at short notice or currently on a brief notice period.</li><li>Confident communicator with the gravitas to business partner across non-finance departments.</li></ul><p> </p><p><strong>Salary & Benefits</strong></p><ul><li>Salary: ยฃ65,000 - ยฃ70,000 per annum</li><li>Working Model: Hybrid model with 3 days per week on-site in North West London (Hendon/Kingsbury area with free on-site parking)</li><li>Package: Full corporate benefits package backed by a FTSE 100 group, with strong career development prospects</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTE2ODguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-pm-slice="1 1 []">Seeking an experienced, commercially focused Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</p><p>Operating across four UK locations, the business has grown through acquisition and delivers strong organic growth and profitability, serving predominantly SME clients.</p><p>Following significant changes to the Executive Leadership Team, the immediate focus is on strengthening leadership, embedding operational structures and driving performance. The role combines operational and financial accountability with strategic client engagement, technology transformation and commercial growth.</p><p><strong>Role</strong></p><ul><li>Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</li><li>Provide strategic and operational leadership following significant changes to the Executive Leadership Team.</li><li>Drive operational performance, organisational development and technology transformation across a multi-site business.</li><li>Combine internal leadership and financial accountability with senior client engagement and commercial growth.</li><li>Initially focused on stabilisation, with the remit evolving towards longer-term business transformation.</li><li>Potential for the interim appointment to transition into a permanent executive leadership role.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Stabilise the business following significant changes to the Executive Leadership Team, providing clear direction and leadership.</li><li>Review, refine and embed the organisational structure across the IT and service delivery functions.</li><li>Take responsibility for a ยฃ5.8m operational budget, driving financial performance, cost efficiency and profitability.</li><li>Lead the implementation of Halo, the new service management and ticketing platform.</li><li>Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility.</li><li>Drive operational efficiency, standardisation and service delivery improvements across all four UK locations.</li><li>Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels of customer satisfaction.</li><li>Identify and deliver cross-selling, account expansion and organic revenue growth opportunities.</li><li>Support geographic expansion, including the development and opening of new branches.</li><li>Develop and execute a longer-term transformation strategy to create a scalable, efficient and commercially focused MSP platform.</li></ul><p><strong>Company</strong></p><ul><li>Established IT Managed Services Provider with a strong presence in the SME market.</li><li>Delivers a broad range of managed IT services alongside hardware resale.</li><li>Strong track record of organic revenue growth and profitability.</li><li>Operates a multi-site business with an established national presence.</li><li>Has grown through acquisitions, with acquired businesses now wholly owned and integrated into a single platform.</li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjEzMTQyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">