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9 results for It Tech Leadership in Witham, Essex
- London, London
- remote
- Contract
- - GBP / Yearly
- <p data-pm-slice="1 1 []">Seeking an experienced, commercially focused Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</p><p>Operating across four UK locations, the business has grown through acquisition and delivers strong organic growth and profitability, serving predominantly SME clients.</p><p>Following significant changes to the Executive Leadership Team, the immediate focus is on strengthening leadership, embedding operational structures and driving performance. The role combines operational and financial accountability with strategic client engagement, technology transformation and commercial growth.</p><p><strong>Role</strong></p><ul><li>Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</li><li>Provide strategic and operational leadership following significant changes to the Executive Leadership Team.</li><li>Drive operational performance, organisational development and technology transformation across a multi-site business.</li><li>Combine internal leadership and financial accountability with senior client engagement and commercial growth.</li><li>Initially focused on stabilisation, with the remit evolving towards longer-term business transformation.</li><li>Potential for the interim appointment to transition into a permanent executive leadership role.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Stabilise the business following significant changes to the Executive Leadership Team, providing clear direction and leadership.</li><li>Review, refine and embed the organisational structure across the IT and service delivery functions.</li><li>Take responsibility for a £5.8m operational budget, driving financial performance, cost efficiency and profitability.</li><li>Lead the implementation of Halo, the new service management and ticketing platform.</li><li>Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility.</li><li>Drive operational efficiency, standardisation and service delivery improvements across all four UK locations.</li><li>Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels of customer satisfaction.</li><li>Identify and deliver cross-selling, account expansion and organic revenue growth opportunities.</li><li>Support geographic expansion, including the development and opening of new branches.</li><li>Develop and execute a longer-term transformation strategy to create a scalable, efficient and commercially focused MSP platform.</li></ul><p><strong>Company</strong></p><ul><li>Established IT Managed Services Provider with a strong presence in the SME market.</li><li>Delivers a broad range of managed IT services alongside hardware resale.</li><li>Strong track record of organic revenue growth and profitability.</li><li>Operates a multi-site business with an established national presence.</li><li>Has grown through acquisitions, with acquired businesses now wholly owned and integrated into a single platform.</li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjEzMTQyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-11-05T11:32:43Z
- London, London
- remote
- Permanent
- 80000 - 90000 GBP / Yearly
- <h2 data-section-id="1bo7kfo" data-start="0" class="PDq2pG_selectionAnchorContainer" data-end="40">Head of Business Systems & Technology - Fully Remote</h2><p data-start="42" data-end="377">Our client is a purpose-driven, PE-backed professional services organisation that partners with global businesses to deliver leadership development, coaching and talent solutions. With ambitious growth plans and continued investment in technology, they are looking for a technology leader to help shape the next phase of their journey.</p><h3 data-section-id="l1y6o1" data-start="379" data-end="435">Drive Technology. Lead Transformation. Shape Growth.</h3><p data-end="630" data-start="437">We're looking for a commercially minded technology leader to take ownership of our technology strategy, systems landscape and business transformation agenda during an exciting period of growth.</p><p data-end="904" data-start="632">As Head of Business Systems & Technology, you'll act as the technology voice within the leadership team, overseeing our technology estate, leading strategic projects, managing key vendor relationships and driving improvements across systems, data, security and operations.</p><p data-end="1103" data-start="906">This is a highly visible role where you'll combine strategic thinking with hands-on leadership, helping to build a scalable, secure and efficient technology function that supports long-term growth.</p><h3 data-section-id="ert108" data-start="1105" data-end="1126">What You'll Bring</h3><ul data-end="1587" data-start="1128"><li data-end="1219" data-start="1128" data-section-id="hhd90n">Experience leading technology strategy and business systems within a growing organisation</li><li data-end="1295" data-section-id="5dhylm" data-start="1220">Strong knowledge of Salesforce, Microsoft 365 and enterprise applications</li><li data-section-id="qnzfus" data-start="1296" data-end="1381">Proven success delivering transformation programmes and business change initiatives</li><li data-section-id="cbjg39" data-start="1382" data-end="1447">Experience managing third-party vendors and technology partners</li><li data-start="1448" data-section-id="4ek1mn" data-end="1504">Excellent stakeholder management and leadership skills</li><li data-end="1587" data-start="1505" data-section-id="ijsizu">A commercial mindset with the ability to influence at senior and executive level</li></ul><h3 data-section-id="1fahjvh" data-start="1589" data-end="1602">Why Join?</h3><ul data-end="1939" data-start="1604"><li data-section-id="gj74v7" data-start="1604" data-end="1668">Opportunity to shape technology strategy at a leadership level</li><li data-end="1728" data-start="1669" data-section-id="1x47un9">High-impact role with significant autonomy and visibility</li><li data-end="1760" data-section-id="dfoxg9" data-start="1729">Annual bonus</li><li data-end="1812" data-start="1776" data-section-id="ohiwzz">25 days holiday plus bank holidays</li><li data-end="1831" data-section-id="1adcmjo" data-start="1813">6 wellbeing days</li><li data-start="1832" data-section-id="7ekzgd" data-end="1848">Pension scheme</li><li data-end="1869" data-start="1849" data-section-id="19xlqaw">Christmas shutdown</li><li data-section-id="1goj7sc" data-start="1870" data-end="1939">Join a growing PE-backed business at a pivotal stage of its journey</li></ul><p data-is-only-node="" data-end="2096" data-is-last-node="" data-start="1941"><strong data-is-last-node="" data-start="1941" data-end="2096">If you're passionate about using technology to drive business success and enjoy leading change in a fast-paced environment, we'd love to hear from you.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45MjAxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-09-14T08:45:45Z
- London, London
- remote
- Contract
- 28 - 33 GBP / Hourly
- <p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit an immediate, Executive Assistant for a 6 Month Temporary role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide executive support to the Head of EMEA, GTM</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Serve as the onsite point person for the London office three days per week</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Execute onsite office needs in partnership with the Workforce Experience Manager including managing supplies and vendors, coordinating facilities and maintenance, organising mail and deliveries, supporting office access and seating, maintaining shared spaces, and handling general day-to-day office needs</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Coordinate in-person enablement and training sessions, collaborating with leadership to ensure effective coverage of key content.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support on boarding and employee needs in partnership with the Revenue Enablement and People Team</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Coordinate in-office customer/employee visits and EMEA team events and offsites</li></ul><p> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, Executive Assistant will have at least 3 years experience working within an Executive Assistant capacity and will have had exposure to operating in a fast paced industry supporting senior leaders.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate or on a 1 week notice to be considered for this role.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a Tech firm based in the City of London. You will work 3 days per week from their office and 2 days from home.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary & Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary Executive Assistant role will be paying circa £28-33 per hour. This is dependant on experience.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjIxNDEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-10-09T08:27:39Z
- Docklands, London
- remote
- Permanent
- 90000 - 100000 GBP / Yearly
- <h2 data-path-to-node="0">The Company</h2><p data-path-to-node="1" id="p-rc_6a41091968a3b6fc-126">My client is a premier venue and live events business based in East London. Following major expansion projects and the rollout of new leisure districts, this flagship organisation welcomes millions of visitors every year across a diverse portfolio of world-class events. Driven by a collaborative, values-led culture, they are now looking to recruit an ambitious Financial Controller to join their four-person finance leadership structure.</p><h2 data-path-to-node="2">The Role</h2><p id="p-rc_6a41091968a3b6fc-127" data-path-to-node="3">Reporting directly to the CFO, this role takes full ownership of the integrity, accuracy, and efficiency of the group's core accounting records and General Ledger. Managing a direct team of four and partnering with senior heads across 25 operational departments, you will play a central role in maintaining financial discipline and modernising core systems.</p><p data-path-to-node="4">Key responsibilities include:</p><ul data-path-to-node="5"><li><p data-path-to-node="5,0,0" id="p-rc_6a41091968a3b6fc-128">Inspiring, coaching, and setting clear direction for a team of four covering Accounts Payable, Revenue & Credit, Cashier, and Management Accounts.</p></li><li><p id="p-rc_6a41091968a3b6fc-129" data-path-to-node="5,1,0">Overseeing group accounting operations, maintaining robust financial controls, and collaborating with internal audit and compliance teams.</p></li><li><p data-path-to-node="5,2,0" id="p-rc_6a41091968a3b6fc-130">Driving system optimisation and process automation across the finance function, leveraging modern IT tools and AI solutions where appropriate.</p></li><li><p data-path-to-node="5,3,0" id="p-rc_6a41091968a3b6fc-131">Managing working capital, balance sheet reconciliations, treasury, and inputs into monthly cash flow forecasting.</p></li><li><p data-path-to-node="5,4,0" id="p-rc_6a41091968a3b6fc-132">Partnering with senior managers across 25 operational business functions to ensure financial accuracy at every level.</p></li></ul><h2 data-path-to-node="6">Your Profile</h2><p data-path-to-node="7">To be successful in this role, you will be a qualified finance leader who thrives when managing people, tightening controls, and driving digital transformation.</p><p data-path-to-node="8">Essential criteria:</p><ul data-path-to-node="9"><li><p id="p-rc_6a41091968a3b6fc-133" data-path-to-node="9,0,0">Fully qualified accountant (ACA, ACCA, or CIMA) with several years of post-qualification experience in industry or commerce.</p></li><li><p data-path-to-node="9,1,0" id="p-rc_6a41091968a3b6fc-134">Proven track record of leading, mentoring, and developing direct reports within a finance function.</p></li><li><p data-path-to-node="9,2,0" id="p-rc_6a41091968a3b6fc-135">Strong track record of achievements over 3-5 years in a Financial Controller or Finance Manager role.</p></li><li><p data-path-to-node="9,3,0" id="p-rc_6a41091968a3b6fc-136">Hands-on experience driving finance system improvements, process automation, or digital transformation initiatives.</p></li><li><p id="p-rc_6a41091968a3b6fc-137" data-path-to-node="9,4,0">Advanced Excel capabilities and overall technical fluency, with a tech-forward mindset around automation.</p></li><li><p id="p-rc_6a41091968a3b6fc-138" data-path-to-node="9,5,0">Confident communication and influencing skills, with the ability to articulate complex financial information clearly to non-finance stakeholders.</p></li></ul><h2 data-path-to-node="10">Salary & Benefits</h2><ul data-path-to-node="11"><li><p data-path-to-node="1,0,0">Salary: £90,000 - £100,000 per annum</p></li><li><p data-path-to-node="1,1,0">Bonus: Up to 20% performance-related bonus</p></li><li><p data-path-to-node="1,2,0">Working Model: 4 days per week in their East London office (free on-site car parking provided)</p></li><li><p data-path-to-node="1,3,0">Pension: Matched pension scheme with up to 15% company contribution</p></li><li><p data-path-to-node="1,4,0">Healthcare & Wellbeing: Private Health Insurance (AXA), biennial Nuffield Health assessment, free on-site gym, and an Employee Assistance Programme</p></li><li><p data-path-to-node="1,5,0">Financial Security: Life Assurance (4x salary) and Income Protection (75% of salary for up to 2 years)</p></li><li><p data-path-to-node="1,6,0">Holidays & Perks: 25 days annual leave plus bank holidays, season ticket loan, and cycle to work schem</p></li><li><p data-path-to-node="11,0,0"> </p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guODgwMTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-24T09:56:26Z
- London, London
- remote
- Contract
- 400 - 425 GBP / Daily
- <p><strong>Location:</strong> Chiswick, London</p><p><strong>Working pattern:</strong> Hybrid - 2 days per week in the office</p><p><strong>Contract:</strong> 5 months initially, with potential to extend</p><p><strong>Rate: 400-425 per day (Umbrella, Inside)</strong></p><p>We are working with a leading consumer brand to recruit a <strong>Creative & Design Lead</strong> to shape the creative direction and visual identity across two established brands.</p><p>This is a hybrid role combining <strong>creative concept development, art direction and digital design</strong>. You will take briefs, develop creative ideas and define how they should come to life across social, digital, influencer, PR and wider campaigns.</p><p>Key Responsibilities</p><ul><li>Develop creative concepts and visual routes from marketing and content briefs.</li><li>Provide creative and art direction across social, digital, influencer and campaign activity.</li><li>Develop and maintain visual identity guidelines, design principles, templates and toolkits.</li><li>Ensure creative output is distinctive, consistent and of a high standard.</li><li>Work closely with Content, Social, Influencer, Media and Brand teams, acting as the bridge between strategy and creative execution.</li><li>Brief, guide and review work produced by internal teams, creators and external agencies.</li><li>Identify emerging creative, social and digital trends and apply them where relevant.</li><li>Explore AI-enabled creative and design workflows to improve efficiency and scalability.</li><li>Work within brand, legal and regulatory guidelines.</li></ul><p>About You</p><p>We're looking for someone who combines <strong>strong creative thinking with excellent design and visual judgement</strong>.</p><p>You'll ideally have:</p><ul><li>Experience in a <strong>creative, art direction or design leadership role</strong>, preferably agency-side.</li><li>A strong portfolio demonstrating both <strong>concept development and visual execution</strong>.</li><li>Experience creating <strong>brand guidelines, visual identities or design systems</strong>.</li><li>Strong understanding of social-first and digital creative.</li><li>Experience working across a wider 360 marketing mix.</li><li>The ability to give clear creative direction to agencies, designers and creators.</li><li>Experience within a regulated or highly governed consumer environment would be advantageous.</li><li>An interest in AI and emerging creative technologies.</li></ul><p><strong>This is not a purely hands-on design role.</strong> We're looking for someone who can take a brief, develop the creative idea, establish the visual direction and lead others through to the final output.</p><p><strong>Initial 5-month contract | Chiswick | 2 days per week in office</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguOTI5NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-24T16:00:55Z
- London, London
- remote
- Permanent
- 27000 - 32000 GBP / Yearly
- <p><strong>First line support | 5 days a week in the office | London | Permanent</strong></p><p><strong> The Role</strong></p><p>As a 1st Line Support Engineer, you'll be the first point of contact for internal IT support, ensuring employees receive fast, effective assistance across hardware, software, networks, and workplace technology. This is a hands-on position where you'll have real visibility across the business and the opportunity to develop your technical skills within a collaborative environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide 1st line IT support to users across multiple offices</li><li>Manage and resolve incidents and service requests through the ITSM platform Configure, maintain and troubleshoot laptops, mobile devices, printers and AV equipment</li><li>Support meeting room technology, including Microsoft Teams Rooms Install, update and maintain software applications Manage user accounts and permissions across Microsoft 365 and Azure Active Directory</li><li>Assist with network connectivity issues across enterprise environments</li><li>Maintain IT asset records and documentation</li><li>Deliver a high level of customer service and user communication</li><li>Escalate complex issues when required while ensuring accurate documentation</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Previous experience in a 1st Line Support, Service Desk or IT Support role Good troubleshooting and problem-solving skills</li><li>Experience supporting Microsoft 365 environments</li><li>Strong communication and customer service skills</li><li>Ability to manage multiple tasks and priorities effectively A proactive, organised and detail-oriented approach to work</li></ul><p>This role will allow you to join a growing and innovative business where you'll gain exposure to a wide range of technologies, develop your technical skills, and build your career within a supportive and collaborative IT team.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi45Nzg5OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-10-30T10:03:41Z
- London, London
- remote
- Contract
- - GBP / Yearly
- <p class="isSelectedEnd">Robert Half Technology are assisting a growing technology organisation to recruit an IT Manager on a contract basis. 6-month minimum contract. Part-time working - 3 days per week. Hybrid working - London based. ASAP start.</p><p class="isSelectedEnd"><strong>Role</strong></p><ul data-spread="false"><li>The IT Manager will manage and maintain the organisation's IT environment, ensuring reliable, secure and efficient day-to-day operations.</li><li>Manage the company's macOS and Apple device estate, including device enrolment, configuration, application deployment, patching and compliance.</li><li>Administer endpoint management platforms including Microsoft Intune and JAMF, supporting device provisioning and lifecycle management.</li><li>Manage Microsoft 365 and Entra ID, including users, groups, permissions, licensing, MFA, SSO and Conditional Access.</li><li>Provide hands-on IT support across hardware, software, endpoint, identity and access issues.</li><li>Manage onboarding and offboarding processes, including user accounts, access and device provisioning.</li><li>Maintain IT assets, software records, documentation, processes and support procedures.</li><li>Support IT security and compliance requirements, ensuring devices and users remain appropriately managed and secure.</li><li>Identify opportunities to improve and automate IT processes, including device provisioning, reporting and routine support activities.</li></ul><p class="isSelectedEnd"><strong>Profile</strong></p><ul data-spread="false"><li>The IT Manager will have strong experience in IT Support, IT Operations, Endpoint Management or a similar role.</li><li>Strong hands-on experience supporting macOS and Apple devices.</li><li>Experience with Microsoft Intune, JAMF or other MDM technologies.</li><li>Strong Microsoft 365 and Entra ID / Azure AD experience.</li><li>Good understanding of MFA, SSO, Conditional Access and identity management.</li><li>Experience with Apple Business Manager and automated device enrolment would be advantageous.</li><li>Excellent problem-solving and troubleshooting skills, with strong attention to detail.</li><li>Strong communication and organisational abilities, with the ability to work effectively independently and as part of a wider team.</li></ul><p class="isSelectedEnd"><strong>Company</strong></p><ul data-spread="false"><li>Growing technology organisation with offices in London</li><li>Hybrid working - 3 days per week, part-time</li><li>6-month minimum contract</li><li>ASAP start</li></ul><p class="isSelectedEnd"><strong>Salary & Benefits</strong></p><p>The contract rate is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjAzNjQ1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-09-15T16:32:51Z
- Cambridge, Cambridgeshire
- remote
- Contract
- 170 - 180 GBP / Daily
- <p data-pm-slice="1 3 []">Robert Half has partnered with a leading technology consultancy that is looking to engage an experienced <strong>IT Support Engineer</strong> on an initial 3-month contract, based in Cambridge.</p><p>The successful candidate will provide hands-on IT support, helping to maintain and troubleshoot the organisation's IT environment while ensuring users receive a high standard of technical support.</p><p>This is an excellent opportunity for an IT Support Engineer with strong Microsoft 365, networking and unified communications experience to join an established technology environment.</p><p><strong>Key Responsibilities:</strong></p><ul data-spread="false"><li><p>Provide 1st and 2nd line IT support to end users, resolving hardware, software and connectivity issues.</p></li><li><p>Support and troubleshoot the Microsoft 365 suite, including Outlook, Teams, SharePoint and OneDrive.</p></li><li><p>Assist with network troubleshooting, including LAN, WAN, Wi-Fi and general connectivity issues.</p></li><li><p>Provide support for Cisco Webex, including meeting rooms, conferencing and user access.</p></li><li><p>Support and troubleshoot Unity communications platforms.</p></li><li><p>Diagnose and resolve technical issues, escalating more complex incidents where required.</p></li><li><p>Manage user accounts, permissions and access requests.</p></li><li><p>Ensure incidents and service requests are accurately recorded and updated.</p></li><li><p>Work collaboratively with internal IT teams to maintain service delivery and minimise disruption.</p></li></ul><p><strong>Essential Skills & Experience</strong></p><ul data-spread="false"><li><p>Proven experience working within an IT Support Engineer or IT Support Analyst position.</p></li><li><p>Strong working knowledge of the Microsoft 365 suite.</p></li><li><p>Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP and connectivity troubleshooting.</p></li><li><p>Experience supporting Unity communications platforms.</p></li><li><p>Experience supporting Cisco Webex.</p></li><li><p>Strong troubleshooting and problem-solving capabilities.</p></li><li><p>Excellent communication and stakeholder management skills.</p></li></ul><p>Contract Details</p><ul data-spread="false"><li><p><strong>Initial duration:</strong> 3 months.</p></li><li><p><strong>Location:</strong> Cambridge.</p></li><li><p><strong>Working arrangement:</strong> Hybrid | 3 days onsite </p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuOTA5NzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-11-09T11:21:37Z
- London, London
- remote
- Permanent
- 40000 - 45000 GBP / Yearly
- <p>Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.</p><p>They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.</p><p>You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.</p><p><strong>Key Responsibilities </strong></p><ul><li>Deliver 1st/2nd line desktop support and resolve incidents quickly Act as an escalation point for complex technical issues</li><li>Manage tickets effectively, ensuring regular updates and timely resolution Support user onboarding/offboarding and maintain service standards.</li><li>Respond to monitoring alerts, incidents, and security issues Maintain documentation and improve processes.</li><li>Support patching, licensing, and vulnerability management Work closely with stakeholders and conduct service reviews</li></ul><p><strong> Requirements</strong></p><p>Proven Desktop Support / IT Support experience</p><p>Strong Microsoft stack (AD, Azure AD, Windows, M365) Experience with ITSM tools (ConnectWise desirable)</p><p>Basic networking knowledge (LAN, firewalls, troubleshooting)</p><p>Strong communication and customer service skills</p><p>Highly organised with a proactive, problem-solving mindset</p><p><strong>Package</strong></p><ul><li>£40,000-£45,000 salary 33 days holiday + flexible options Ongoing training and certifications</li><li>Device allowance scheme</li><li>Regular company events</li><li>Ideal for someone looking to step into a hands-on role with real impact in a critical support environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi44NTYyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-10-05T08:31:07Z