6 results for Second Line Support in Westbury on Severn, Gloucestershire

IT Support Technician

Bristol, Bristol
remote
Permanent
- GBP / Yearly
Contract Opportunity: 1st/2nd Line IT Support Technician Title: 1/2nd Line It Support Technician Location: BristolPayment: Competitive Daily RateContract Length: Initially 6 MonthsOn Site Working - Hybrid Working Pattern My client is looking for an experienced 1/2nd line Support Engineer to join its IT department. This role will involve supporting users and maintaining systems.Key responsibilities.<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Provide 1st and 2nd line technical support across hardware, software, and network issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Install, configure, and troubleshoot hardware, software, and corporate devices</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Support on boarding/off boarding, account setup, identity management, and hardware preparation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Contribute to improving IT processes and recommending hardware/software solutions</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Work independently and collaboratively within a team</li></ul> My client is looking to move quickly on this position so should you be interested please reach out with an updated CV ASAP Contract Opportunity: 1st/2nd Line IT Support TechnicianRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA5MDE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-14T12:48:12Z

IT Support Engineer

England,
remote
Contract
- GBP / Yearly
2nd Line IT Support Engineer (Contract) Contract Length: 3 Months Location: Swindon Full time working Monday to FridayYou'll join a small, proactive team, so a positive attitude, strong communication skills, and the ability to build good customer relationships are essential. Key ResponsibilitiesResolve support tickets via phone, email, remote tools and onsite visits Maintain secure and compliant end‑user devices Deliver M365 modern workplace solutions (SharePoint, Teams, Intune, Defender, Entra ID)If you are interested in this post please apply ASAP2nd Line IT Support Engineer (Contract)Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuNTUyNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-28T15:16:36Z

Buyer

Bristol, Bristol
remote
Permanent
30000 - 33000 GBP / Yearly
Buyer Location: Bristol Salary: £30,000 - £33,000 (DOE) Job Type: Full-time, Permanent Working Hours: 37.5 hours per week, Monday to Friday (core hours 9:00am - 4:00pm) Flexible/Hybrid Working: Available following successful completion of probationThe Opportunity Robert Half LTD are working with an established and growing manufacturing business who are seeking a Buyer to join its Manufacturing and Quality team. This is a varied role within a collaborative, small-team environment, offering the opportunity to take ownership of purchasing activities while contributing to continuous improvement across the supply chain.Key Responsibilities<ul><li>Raise purchase orders and manage sales returns</li><li>Monitor and chase supplier deliveries, updating systems with any changes</li><li>Produce quarterly supplier performance reports covering delivery and quality metrics</li><li>Issue RFQs, evaluate supplier quotations, and recommend best-value options considering cost, lead time, and supplier performance</li><li>Negotiate with suppliers on pricing, terms, and delivery</li><li>Identify and onboard new suppliers to reduce single-source risk</li><li>Conduct supplier visits, performance reviews, and support continuous improvement initiatives</li><li>Carry out supplier audits in line with ISO9001 standards</li><li>Manage supplier non-conformance, ensuring corrective actions are implemented</li><li>Analyse data to support forecasting and identify trends</li><li>Coordinate shipping requests for outbound goods where required</li><li>Maintain and control Bills of Materials (BoMs) and associated documentation</li><li>Track and report on annual cost savings</li><li>Support general purchasing administration</li><li>Undertake additional duties as required</li><li>Ensure all procurement activities align with professional ethical standards</li></ul>About You<ul><li>2-3 years' experience in a purchasing role within a manufacturing environment</li><li>Experience using MRP systems and demand planning tools</li><li>Proven experience conducting supplier audits and visits</li><li>Good understanding of ISO9001 standards</li><li>Strong organisational and communication skills</li><li>Proficient in Microsoft Office, particularly Excel, Outlook, and Word</li></ul>Desirable Skills<ul><li>Experience using Microsoft Dynamics</li></ul>What's on Offer<ul><li>Competitive salary of £30,000 - £33,000 depending on experience</li><li>37.5-hour working week with core hours of 9:00am - 4:00pm</li><li>Flexible and hybrid working options after probation</li><li>Opportunity to work within a supportive and collaborative team</li><li>Exposure to end-to-end procurement activities</li><li>A stable, growing organisation with a focus on quality and continuous improvement</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzc1MjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-05T10:49:57Z

IT Incident & Problem Manager

Newport, Newport
remote
Permanent
60000 - 62500 GBP / Yearly
Robert Half are working with a client sitting within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment. <h3 data-end="169" data-section-id="cr3u3g" data-start="129">Governance & SLA Management</h3>Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.<h3 data-section-id="9s5edi" data-end="455" data-start="412">Incident Management Leadership</h3>Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.<h3 data-start="631" data-section-id="wz17as" data-end="686">Problem Management & Root Cause Excellence</h3>Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.<h3 data-start="861" data-end="913" data-section-id="8ju43f">Vendor & Partner Performance Management</h3>Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.<h3 data-section-id="puuog2" data-end="1153" data-start="1095">Continuous Improvement & Service Optimization</h3>Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.<h3 data-section-id="64tba7" data-end="1380" data-start="1327">Team Leadership & Capability Development</h3>Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.<h3 data-section-id="1f6av6t" data-end="1605" data-start="1545">Stakeholder Collaboration & Service Integration</h3>Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.<h3 data-start="1780" data-section-id="1fx33tp" data-end="1837">Reporting, Communication & Tooling Expertise</h3>Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.<h3 data-start="2134" data-end="2166" data-section-id="1lerpjn"> </h3><h3 data-start="78" data-end="119" data-section-id="d5l8tf">Qualifications & Accreditations</h3><ul data-end="795" data-start="120"><li data-start="120" data-end="246" data-section-id="1y9xgsk">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-section-id="1r5so0k" data-end="371" data-start="247">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-start="372" data-section-id="1rr6llk" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-start="571" data-section-id="amlqec" data-end="694">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-section-id="1ax2jyb" data-end="795" data-start="695">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">ITIL 4 Practitioner</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45ODg3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-24T12:24:13Z

Credit Controller

Bristol, Bristol
remote
Permanent
27000 - 30000 GBP / Yearly
Robert Half Finance and Accounting are currently looking to recruit a Credit Controller to join an exciting Professional Services company experiencing huge growth based in Bristol. For the right person the client is offering:Competitive salary including bonus, hybrid remote working and wider benefits Role responsibilities will include but not limited to:<ul><li>Manage allocated customer ledgers, ensuring timely collection of outstanding debts in line with company procedures and KPIs</li><li>Contact customers by telephone and email to chase overdue invoices and resolve account queries</li><li>Build and maintain effective working relationships with customers and internal departments to support prompt payment and issue resolution</li><li>Carry out credit checks for new and existing customers and assist with setting up and maintaining customer accounts</li><li>Monitor customer credit limits and highlight any concerns or risks to the Credit Control Manager</li><li>Allocate and post customer cash receipts accurately and in a timely manner</li><li>Reconcile customer accounts and investigate discrepancies where required</li><li>Produce and issue customer statements, copy invoices and other account documentation as necessary</li><li>Maintain accurate and up-to-date customer records and supporting documentation</li><li>Support internal and external audit requirements by providing information and documentation as required</li><li>Issue reminders and final demands in line with company procedures and escalate unresolved issues where appropriate</li><li>Assist with month-end activities and reporting</li><li>Work in accordance with company policies, procedures and financial controls</li></ul> Person specification:<ul><li>2+ years credit control or accounts receivable experience</li><li>Strong communication skills and a customer focused approach</li><li>Organised, methodical and able to manage your workload effectively, while maintaining a high level of accuracy and attention to detail</li><li>Strong IT skills, in particular Excel</li></ul> Competitive salary including bonus, hybrid remote working and wider benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VG9tLk1vcmdhbi43MTIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-28T13:19:24Z

Commercial Contracts Manager

Bristol, Bristol
remote
Permanent
62000 - 68000 GBP / Yearly
COMMERCIAL MANAGER - UP TO £68k - BRISTOL- HYBRIDRobert Half are delighted to be working with a world-leading organisation in their search for a permanent, full-time Commercial Contracts Manager offering hybrid working and up to £68k + bonus!Things to know:<ul><li>Job Title: Commercial Contracts Manager</li><li>Salary: £62k - £68k, depending on experience + company bonus</li><li>Location: Bristol</li><li>Working pattern: hybrid (2-3 days onsite, rest working from home)</li><li>Benefits: Competitive pension contribution (up to 14% combined), enhanced parental leave, free parking, subsidised meals, fantastic on-site facilities and more!</li></ul>Responsibilities:<ul><li>Lead the full route-to-contract process, driving commercial strategy during competitive bids.</li><li>Draft, review and negotiate contracts, proposals, pricing models and terms & conditions.</li><li>Oversee commercial performance throughout contract delivery and close-out.</li><li>Identify and manage commercial risks and opportunities.</li><li>Act as the primary commercial contact for customers and key internal stakeholders.</li><li>Provide regular reporting and commercial insight to senior leadership.</li><li>Support dispute resolution and ensure contractual compliance.</li><li>Line management responsibility for junior commercial professionals.</li></ul>Requirements:<ul><li>Proven Commercial Management experience within a defence or highly regulated environment.</li><li>Strong background in drafting and negotiating complex contracts.</li><li>Knowledge of UK public sector or defence contracting frameworks (desirable).</li><li>Strong commercial judgement with excellent analytical skills.</li><li>Confident engaging with senior stakeholders and cross-functional teams.</li><li>Previous leadership or line management experience.</li><li>Able to manage multiple contracts in a fast-paced environment.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzkxNjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-20T16:18:10Z