8 results for Second Line Support in Westbury on Severn, Gloucestershire

NAV/Business Central Developer

West Midlands, West Midlands
remote
Permanent
55000 - 70000 GBP / Yearly
Robert Half have partnered on a retained basis with ELTA Group as part of their continued UK growth in 2025. They are looking to recruit a NAV/Business Central Developer on a permanent basis - supporting their investment in business systems modernisation in 2026. Job Purpose: We are seeking support for the migration of multiple on-premises and cloud installations of Microsoft Dynamics NAV and Business Central (BC) into a unified BC Cloud solution as part of a global upgrade initiative.Key Responsibilities:<ul><li>A strong understanding of software architecture and programming concepts</li><li>Ability to analyse and interpreting user requirements to technical specifications and designing solutions</li><li>Design and develop custom AL extensions, including pages, reports, and code units, to meet business needs</li><li>Build and support integrations between NAV, Business Central and other applications using APIs, web services (REST, OData) and data exchange frameworks</li><li>Upgrade legacy NAV systems to Business Central, ensuring minimal disruption and improved functionality</li><li>Troubleshoot functional and technical issues, identifying root causes and delivering effective solutions</li><li>Optimise performance and ensure code quality through testing, peer reviews and best practice development</li></ul>Qualifications & Experience:<ul><li>Strong communication skills and ability to manage client expectations effectively</li><li>Logical problem solver with great attention to detail</li></ul>Skills & Competencies:<ul><li>Experience providing 2nd and 3rd line support for Dynamics 365 Business Central and legacy NAV systems</li><li>Strong hands-on development experience with Dynamics NAV and Business Central (AL and C/AL)</li><li>Excellent understanding of BC functionality across finance, sales, purchasing, inventory and warehousing</li><li>Deep understanding of NAV and Business Central's architecture, including tables, pages, and data structure</li><li>Proficiency in programming languages</li><li>Experience with APIs, web services, and integrating Business Central with other platforms</li><li>Familiarity with development tools like Visual Studio Code and version control systems such as Git</li><li>Keep up to date with the latest BC features, tools and development practices</li></ul>Salary/Logistics:<ul><li>Dependent on experience </li><li>Flexible working - onsite once a fortnight </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU4MTIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-14T08:50:14Z

IT Support Analyst

Weston-Super-Mare, Somerset
remote
Permanent
25000 - 27000 GBP / Yearly
IT Support Technician 📍 [Weston-super-Mare] | 🕒 Full-time | 💼 PermanentAbout the Role We're looking for an enthusiastic IT Support Analyst to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you.What You'll Be Doing<ul data-end="1096" data-start="491"><li data-start="491" data-end="582">Providing 1st and 2nd line support for hardware and software issues across the business</li><li data-end="649" data-start="583">Managing and resolving service desk tickets within agreed SLAs</li><li data-start="650" data-end="727">Installing, configuring, and maintaining desktop systems and IT equipment</li><li data-start="728" data-end="802">Supporting user account management via Active Directory and Office 365</li><li data-end="869" data-start="803">Assisting with IT equipment moves, upgrades, and installations</li><li data-start="870" data-end="960">Collaborating with the wider IT team to troubleshoot and escalate issues when required</li><li data-end="1031" data-start="961">Contributing to IT projects and continuous improvement initiatives</li><li data-end="1096" data-start="1032">Keeping accurate records of assets and service desk activity</li></ul>What We're Looking For<ul data-start="1127" data-end="1623"><li data-start="1127" data-end="1203">Minimum 1 years' experience in a desktop support or IT technician role</li><li data-start="1204" data-end="1288">Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP)</li><li data-end="1355" data-start="1289">Experience with Active Directory and Office 365 administration</li><li data-start="1356" data-end="1420">Familiarity with ITIL principles and service desk operations</li><li data-end="1503" data-start="1421">Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus</li><li data-start="1504" data-end="1564">Strong communication skills and a customer-first mindset</li><li data-start="1565" data-end="1623">Ability to work both independently and collaboratively</li></ul>Why Join Us?<ul data-start="1644" data-end="1861"><li data-start="1644" data-end="1706">Be part of a supportive IT team where your input is valued</li><li data-start="1707" data-end="1789">Exposure to a wide range of technologies and opportunities to grow your skills</li><li data-end="1861" data-start="1790">A fast-paced, engaging environment with room for career development </li></ul>📩 Interested? Apply now and take the next step in your IT career!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgzNTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-16T16:35:57Z

IT Support Analyst

Tewkesbury, Gloucestershire
remote
Permanent
33000 - 36000 GBP / Yearly
We are seeking a proactive IT Support Analyst to support the IT Operations of a well-established, growth-oriented business based in Tewkesbury. This is a hands-on role working closely with the IT Manager, external support providers, and internal teams, offering excellent opportunities for development and progression. The IT Support Analyst will be responsible for:<ul data-start="592" data-end="1076"><li data-end="657" data-start="592">Provide responsive 1st and 2nd line support across the business</li><li data-end="731" data-start="658">Assist in managing IT systems, hardware, mobile devices, and telephony</li><li data-end="856" data-start="784">Liaise with third-party IT providers and support company-wide projects</li><li data-end="935" data-start="857">Troubleshoot and maintain desktops, laptops, printers, networks, and servers</li><li data-start="936" data-end="984">Develop management reports using SQL and Excel</li></ul> For the IT Support Analyst position, experience gained in a similar role is required with skills in the following:<ul data-start="1096" data-end="1504"><li data-end="1183" data-start="1096">Relevant IT, Business or Project Management qualification (or equivalent experience)</li><li data-start="1184" data-end="1253">Strong knowledge of Office 365 (Teams, SharePoint, OneDrive, Excel)</li><li data-start="1254" data-end="1321">Experience with Excel and Visual Basic (VB) programming and macro skills</li><li data-start="1254" data-end="1321">Familiarity with SQL and systems integration</li><li data-start="1369" data-end="1436">Excellent communication, organisation, and problem-solving skills</li><li data-start="1437" data-end="1504">Full UK driving licence and access to a vehicle (travel required)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4zNjkxNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-25T13:14:52Z

Junior IT Support Engineer

Shepton Mallet, Somerset
remote
Permanent
28000 - 32000 GBP / Yearly
Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering. This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you!What You'll Be Doing:<ul><li>Providing technical support by diagnosing and resolving IT issues for employees across the business.</li><li>Logging and managing support tickets, ensuring timely resolution in line with IT procedures.</li><li>Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops.</li><li>Supporting company-wide software applications, communication devices, and mobile devices (Android & iOS).</li><li>Managing user accounts and permissions in Active Directory.</li><li>Assisting with IT inductions for new starters.</li><li>Troubleshooting and maintaining printers, laptops, and other office hardware.</li><li>Tracking IT assets and ensuring efficient use of hardware and software licenses.</li><li>Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies.</li><li>Liaising with third-party vendors to resolve hardware and software issues.</li></ul>Professional Competancies:<ul><li>Problem Solver - You love tackling IT challenges and finding creative solutions.</li><li>Tech Enthusiast - You stay up to date with the latest IT and cybersecurity trends.</li><li>Great Communicator - You can explain technical issues in a clear and friendly way.</li><li>Organised Multitasker - You're able to juggle multiple tasks and prioritise effectively.</li><li>Team Player - You enjoy working with others and have a proactive, 'can-do' attitude.</li></ul>What You'll Need:<ul><li>Educated to AS Level, BTEC, NVQ Level 3, or equivalent.</li><li>Experience troubleshooting and diagnosing IT issues.</li><li>Basic knowledge of Active Directory and Microsoft Intune is a plus.</li><li>A willingness to learn, develop, and grow in an exciting and evolving IT environment.</li></ul>Salary/logistics:<ul><li>circa £30,000 basic salary</li><li>hybrid working (2-3 days in the office post probation)</li><li>Up to 10% bonus</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYxNjAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-15T10:41:36Z

IT Support Engineer

Warminster, Wiltshire
remote
Permanent
28000 - 33000 GBP / Yearly
PRINCIPAL ACCOUNTABILITIES:This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution.<ul><li>Answering and logging all incidents/requests whether received via phone, email or face to face.</li><li>Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion.</li><li>Create and administer user and email accounts for the companies Active Directory and Office365 systems.</li><li>Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software</li><li>An involvement in project work such as upgrades and rollouts</li><li>Adopt security best practice - Antivirus, Backup/Restore</li><li>Hardware build and repair including peripherals</li><li>Maintain and administer mobile phones and their operating systems</li><li>Support of video conferencing equipment</li><li>Develop and expand Service Desk knowledge base</li><li>Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary</li><li>Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery.</li></ul>PERSON PROFILE:QUALIFICATIONS, SKILLS AND EXPERIENCE<ul><li>An aptitude for learning and a passion for technology</li><li>Hardware repair skills preferable</li><li>Knowledge of mobile phones and their operating systems specifically iOS and Android</li><li>Exceptional customer service skills</li><li>Excellent written as well as oral communication skills.</li><li>Creative and pioneering - ability to apply original thought to problem solving</li><li>Essential to have current "clean" driving licence</li></ul>QUALITIES AND ATTRIBUTES<ul><li>A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate.</li><li>Must be a good communicator of strong character</li><li>Can manage and organise own workload with minimal supervision</li><li>Committed to delivering a quality customer service, best practice and best value</li><li>Diligent in maintaining reports, responses and documentation in general</li><li>Ability to assimilate Information Technology knowledge/new concepts quickly</li><li>Urgent and responsive - to Department and business needs</li><li>Results orientated - enthusiastic, energetic and committed</li><li>Willing and able to travel and spend time away at the other UK based Companies</li><li>Willing and prepared to work unsociable hours where necessary to meet deadlines </li></ul>Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU1OTA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-03T09:36:40Z

Finance Business Partner

Gloucester, Gloucestershire
remote
Permanent
55000 - 65000 GBP / Yearly
Robert Half are delighted to be supporting an organisation in Gloucester on the recruitment of a full-time and permanent Finance Business Partner to join the team.Reporting directly to the Head of Finance, and with line management responsibilities for a small team, you will play a pivotal role in the running, functioning and growth of the Finance function.The ideal candidate will be proactive, driven and a problem solver. There are numerous exciting career progression opportunities within this position and the organisation for the right person.Our client adopts a hybrid working model (3 days in the office, 2 days working from home), although you must be prepared to be fully office based for the initial 6 months.Responsibilities of the Finance Business Partner will include but not be limited to:<ul><li>Lead budget planning, monitoring, and reporting across business units.</li><li>Act as a primary finance contact for senior leadership within the business, providing strategic financial advice and support decision making through robust analysis and forecasting.</li><li>Support with procurement activities, contracts and supplier relationships, ensuring compliance with legislation and value for money across all commercial operations.</li><li>Lead and mentor finance and procurement staff, promote cross-functional working, and contribute to organisational development through training and support.</li><li>Ensure accurate and timely financial reporting, statutory returns, and audit support.</li></ul>Your Profile: <ul><li>Preferably, you will be a fully qualified accountant (ACA, ACCA, CIMA), but we are open to part-qualified/studiers and candidates who are qualified by experience, as long as you have the willingness to become qualified.</li><li>Strong proven experience in managing operational budgets, interpreting complex financial data and delivering strategic financial support.</li><li>Excellent leadership skills, with the ability to lead and motivate teams.</li><li>Advanced Excel, and data presentation capabilities.</li></ul>In return, the successful candidate can expect a salary of between £55-65k plus benefits including study support, a generous pension scheme (18%), 24 days holiday and more.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsaWUuQ2x1dHRvbi45NzgyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-01T10:23:17Z

Head of Technology

Birmingham, West Midlands
remote
Permanent
90000 - 100000 GBP / Yearly
Robert Half have been engaged on an exclusive basis to support our client with the hiring of a Head of Technology in a newly created position for the organisation. This is a permanent post. We are seeking an experienced and visionary Head of Technology to lead on technology strategy and operations. This is a senior leadership role responsible for aligning IT with business objectives, driving digital transformation, and ensuring robust, secure, and innovative systems that underpin our mission-critical services.<h3 data-end="785" data-start="759">Key Responsibilities</h3>Strategic Leadership<ul data-end="999" data-start="814"><li data-end="890" data-start="814">Develop and deliver the organisation's IT vision, strategy, and roadmap.</li><li data-start="891" data-end="999">Advise the Executive Team on emerging technologies, risks, and opportunities for digital transformation.</li></ul>Infrastructure & Systems Oversight<ul data-end="1305" data-start="1042"><li data-end="1179" data-start="1042">Manage the implementation, monitoring, and maintenance of IT systems including networks, servers, databases, and client applications.</li><li data-end="1305" data-start="1180">Ensure high availability and resilience of mission-critical platforms such as core banking, trading, or payments engines.</li></ul>Cybersecurity & Compliance<ul data-end="1603" data-start="1340"><li data-start="1340" data-end="1451">Establish and enforce cybersecurity policies in line with FCA, PCI-DSS, GDPR, and other relevant standards.</li><li data-end="1534" data-start="1452">Lead risk assessments, vulnerability testing, and incident response exercises.</li><li data-end="1603" data-start="1535">Maintain audit-ready documentation and support external reviews.</li></ul>Team & Vendor Management<ul data-end="1829" data-start="1636"><li data-start="1636" data-end="1734">Recruit, lead, and develop a high-performing IT team, fostering innovation and accountability.</li><li data-end="1829" data-start="1735">Manage vendor relationships, ensuring SLA adherence, cost efficiency, and service quality.</li></ul>Data Governance & Analytics<ul data-end="2042" data-start="1865"><li data-end="1947" data-start="1865">Drive data quality, governance, and analytics initiatives across the business.</li><li data-end="2042" data-start="1948">Implement reporting frameworks for operational, security, and project performance metrics.</li></ul>Budget & Procurement<ul data-start="2071" data-end="2203"><li data-start="2071" data-end="2132">Own the IT budget, including forecasting and procurement.</li><li data-end="2203" data-start="2133">Evaluate vendor proposals and negotiate contracts to maximise ROI.</li></ul>About You<ul data-end="3045" data-start="2514"><li data-end="2563" data-start="2514">Strong leadership and team management skills.</li><li data-end="2652" data-start="2564">Extensive knowledge of IT infrastructure, systems, and cybersecurity best practices.</li><li data-start="2653" data-end="2718">Excellent communication and stakeholder management abilities.</li><li data-end="2804" data-start="2719">Proven ability to design and implement IT strategies aligned with business goals.</li><li data-start="2805" data-end="2860">Strong problem-solving and analytical capabilities.</li><li data-start="2861" data-end="2928">Experience managing budgets and optimising resource allocation.</li><li data-end="2982" data-start="2929">Experience working in a Senior IT Leadership role within FS/Insurance is highly desirable.</li><li data-end="3045" data-start="2983">Professional certifications (e.g., CISSP, CISM) desirable.</li></ul>Package/logistics:<ul><li>£90,000-£100,000 basic salary </li><li>Company bonus scheme </li><li>enhanced pension scheme (up to 16%)</li><li>29 days holiday + Bank Holidays</li><li>Hybird working on offer from West Midlands site (near Dudley)</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjE5NzE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-29T11:25:32Z

Head of Data Products

Birmingham, West Midlands
remote
Permanent
85000 - 95000 GBP / Yearly
Robert Half has partnered with a business in West Midlands to recruit a permanent Head of Data Products to lead the strategy, development, and delivery of high-impact data products. This is a senior leadership role where you'll shape the roadmap, drive adoption, and unlock new commercial value streams from data.The RoleYou'll own the end-to-end lifecycle of data products, defining vision, setting priorities, and ensuring delivery that makes a tangible difference. Your remit spans building external revenue opportunities, embedding data-driven decision-making internally, and leading cross-functional squads to execute at pace.About You <ul><li>Significant leadership experience in data product management, analytics, or data delivery.</li><li>Strong grasp of cloud data platforms, analytics tooling, and governance best practice.</li><li>Proven ability to define and execute roadmaps that drive measurable business outcomes.</li></ul>On Offer<ul><li>Salary - up to £95,000 </li><li>Hybrid working - 1-2 days a week in Birmingham </li><li>Bonus of up to 15%, car allowance</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuOTgxNjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-26T18:04:55Z