Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Interim management Learn how we work with you Executive search Finance and accounting Technology and IT Risk and compliance Digital, marketing and creative Administrative and office support Legal Human resources Technology Risk, audit and compliance Finance Digital, marketing and customer experience Legal Operations Human resources Salary Guide Towards the C-Suite 2035 Jobs Confidence Index Shaping the future of finance Press room Salary and hiring trends Future of work Flexible working Work-life balance Diversity, equity and inclusion Browse jobs Find your next hire Our locations

41 results for Second Line Support in United Kingdom

Business Intelligence Manager
  • Bicester, Oxfordshire
  • remote
  • Permanent
  • 45000 - 55000 GBP / Yearly
  • <p>Robert Half are delighted to be partnering exclusively with Principal Medical Ltd in their search for a Business Intelligence Manager to join their thriving office in Bicester, with a salary range of £45-55k depending on experience</p><p><strong>The Company </strong></p><p>Principal Medical Ltd (PML) was founded in 2004, as a 'not-for-profit' organisation, by a small group of General Practitioners, with the main aim of ensuring that local NHS healthcare professionals had an opportunity to bid for, and provide, innovative primary care services, at scale, in their local area.</p><p>In the years since it was formed, the organisation has matured and grown with currently 70% of GP practices in Oxfordshire and 22% of those in Northamptonshire, associated with the Federation. The PML GP Federation is the largest collaborative group of GPs in Oxfordshire and South Northamptonshire, covering a total population of almost 800,000 patients.</p><p>This is an exciting new role in PML for a Business Intelligence Manager to provide insightful analysis and help PML make well-informed decisions by collating, storing, formatting, and presenting data in a clear and useful way.</p><p><strong>The Role</strong></p><p>This is a newly created Business Intelligence Manager position and will work closely with stakeholders across the business, providing reports and insights that better support planning, patient care, and use of resources. Responsibilities will include:</p><ul><li>Managing data including collation and database management, analysis and interpretation</li><li>Performance monitoring and reporting including dashboards and KPIs</li><li>Stakeholder collaboration</li><li>Support for strategic planning and business cases</li><li>Compliance with information governance standards and quality assurance</li><li>People management (managing 1 direct report)</li></ul><p><strong>About you</strong></p><p>Applicants for the Business Intelligence Manager role will have:</p><ul><li>Proven experience gained in a similar business intelligence, data analysis and/or reporting focussed role (healthcare experience considered beneficial but not essential)</li><li>Expertise in BI and data visualisation tools (e.g. Power BI, Tableau or similar) as well as proficiency in Excel and data query tools such as SQL</li><li>Strong understanding of data platforms (cloud/non-cloud), and experience sourcing data from multiple sources</li><li>Exceptional stakeholder management and communication skills, with proven ability to quickly understand business processes</li><li>Preferably have experience of line management</li><li>Flexibility to travel as/when required to other locations locally (access to own car)</li></ul><p><strong>On offer</strong></p><p>Salary range of £45-55k depending on experience, plus excellent benefits including hybrid working</p><p style="text-align: center;"><strong>Please note, 3rd party and direct applications will be forwarded to Robert Half.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjE3NDkxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-07-31T12:34:45Z
2nd Line Support Engineer
  • London, London
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p>Systems Engineer - 2nd Line Support</p><p>Location: Central London (4 days on-site, 1 day WFH)</p><p>Sector: Financial Services Technology</p><p>Do you thrive in a high-performance environment, where every day brings fresh challenges and the chance to work with some of the most dynamic clients in the financial sector?</p><p>We are a leading technology services provider, trusted by financial institutions to deliver exceptional IT support and solutions. We place service before sales and excellence before everything else - and we're now looking for a driven, service-focused 2nd Line Systems Engineer to join our expert Service Desk team. This is a role where your skills will be tested, your potential nurtured, and your career accelerated - with clear pathways to senior technical, leadership, and consultancy roles.</p><p>What you'll be doing:</p><ul><li>Providing expert 2nd line technical support to high-profile clients, including traders, investors, and senior executives.</li><li>Taking ownership of incidents and service requests, ensuring swift, professional resolution.</li><li>Mentoring junior engineers and driving service improvements.</li><li>Managing escalations from 1st line and working closely with 3rd line and project teams.</li><li>Supporting a wide range of technologies including Windows Server/Desktop, Microsoft 365, Azure, networking, VOIP, Intune, PowerShell, and bespoke business applications.</li><li>Occasionally working on-site at client offices to deliver exceptional service face-to-face.</li></ul><p>What we're looking for:</p><ul><li>At least 2 years' experience in IT support, ideally in a busy enterprise environment.</li><li>Strong technical skills across Microsoft, Azure, networking, and security.</li><li>Excellent communication skills - confident, empathetic, and able to explain technical concepts clearly.</li><li>Organised, resourceful, and committed to delivering top-tier service.</li><li>A passion for technology and continuous improvement.</li></ul><p>Why join us?</p><ul><li>Direct exposure to the financial services sector, working with high-calibre clients from day one.</li><li>A genuine career development pathway into 3rd line, projects, leadership, or consultancy.</li><li>A collaborative, high-standards culture where service excellence is valued above all else.</li><li>Competitive salary, enhanced overtime rates, and benefits.</li></ul><p>If you're ready to take the next step in your IT career and work in an environment that challenges, develops, and rewards you - we'd love to hear from you.</p><p>Apply now and be part of a company where your expertise truly makes a difference.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNzcyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-08-16T07:14:29Z
IT Support Engineer - TOP COMPANY!
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • 35000 - 35000 GBP / Yearly
  • <p data-end="329" data-start="240">Based in Manchester | Permanent | £30K-£35K + Benefits</p><p data-end="329" data-start="240"><br data-end="294" / data-start="291"> Hybrid: 4 days onsite | 1 day WFH -MORE FLEX ON OFFER IF NEEDED. </p><p data-end="562" data-start="331">Are you an ambitious IT Support Engineer ready to take the next step in your career? This is a fantastic opportunity to join a <strong data-start="458" data-end="487">forward-thinking business</strong> in Manchester where IT is seen as a key driver of growth and innovation.</p><p data-start="564" data-end="898">We're not just looking for someone to "fix tickets." We want a <strong data-start="627" data-end="666">driven, career-focused professional</strong> who's eager to learn, grow, and become a future leader within IT. You'll be exposed to a wide range of technologies, gain project experience, and be supported with training and development to help you move into more senior roles.</p><h3 data-start="900" data-end="921">What you'll do:</h3><ul data-end="1442" data-start="922"><li data-start="922" data-end="996"><p data-end="996" data-start="924">Deliver hands-on 1st and 2nd line IT support across users and systems.</p></li><li data-start="997" data-end="1085"><p data-end="1085" data-start="999">Troubleshoot issues with Windows, Microsoft 365, networking, and cloud environments.</p></li><li data-start="1086" data-end="1190"><p data-start="1088" data-end="1190">Act as a trusted IT partner to the business, working closely with end users and senior stakeholders.</p></li><li data-end="1269" data-start="1191"><p data-end="1269" data-start="1193">Get involved in IT projects, upgrades, migrations, and cloud initiatives.</p></li><li data-start="1270" data-end="1362"><p data-end="1362" data-start="1272">Take ownership of problems, thinking proactively about long-term fixes and improvements.</p></li><li data-end="1442" data-start="1363"><p data-end="1442" data-start="1365">Learn from senior IT staff and work towards more advanced responsibilities.</p></li></ul><h3 data-end="1468" data-start="1444">What you'll bring:</h3><ul data-start="1469" data-end="1839"><li data-end="1523" data-start="1469"><p data-end="1523" data-start="1471">2+ years' experience in IT Support (1st/2nd line).</p></li><li data-end="1607" data-start="1524"><p data-end="1607" data-start="1526">Skills in Microsoft 365, Windows 10/11, Active Directory, and basic networking.</p></li><li data-start="1608" data-end="1677"><p data-start="1610" data-end="1677">A genuine passion for IT, technology, and continuous improvement.</p></li><li data-end="1772" data-start="1678"><p data-start="1680" data-end="1772">The ambition to progress beyond IT Support into more senior technical or leadership roles.</p></li><li data-end="1839" data-start="1773"><p data-start="1775" data-end="1839">Excellent communication skills and a business-facing approach.</p></li></ul><h3 data-end="1856" data-start="1841">Why join:</h3><ul data-end="2216" data-start="1857"><li data-start="1857" data-end="1890"><p data-end="1890" data-start="1859">Salary: £30K-£35K + benefits and bonus</p></li><li data-end="1964" data-start="1891"><p data-end="1964" data-start="1893">Clear career pathway with opportunities to step into senior IT roles.</p></li><li data-end="2021" data-start="1965"><p data-start="1967" data-end="2021">Hands-on exposure to on-prem and cloud environments.</p></li><li data-start="2022" data-end="2080"><p data-start="2024" data-end="2080">Training and mentoring to accelerate your development.</p></li><li data-end="2133" data-start="2081"><p data-end="2133" data-start="2083">Hybrid working model (4 days onsite, 1 day WFH).</p></li><li data-start="2134" data-end="2216"><p data-start="2136" data-end="2216">Be part of a <strong data-start="2149" data-end="2177">modern, growing business</strong> that values ambition and innovation.</p></li><li data-end="2216" data-start="2134"><p data-start="2136" data-end="2216">Two Stage process and Fast turnaround! Apply today and take the next big step in your IT career.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS43OTc1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-02T10:18:25Z
Senior IT Support Engineer -Leading BANK!
  • City of London, London
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p data-end="448" data-start="205">Robert Half Limited <strong> </strong>has an outstanding opportunity to join a small but growing <strong data-end="268" data-start="260">Bank</strong> as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line.</p><h3 data-end="470" data-start="450">What you'll do</h3><ul><li><strong>Experience/Qualifications Required </strong></li></ul><ul data-start="471" data-end="856"><li data-start="471" data-end="570"><p data-start="473" data-end="570">Ideally a degree or relevent along with 2nd/3rd Line Support and 5+ years' experience (and proven stability in previous roles)</p></li><li data-end="653" data-start="571"><p data-start="573" data-end="653">Act as a confident communicator - slick, sharp, and engaging with stakeholders</p></li><li data-start="654" data-end="732"><p data-end="732" data-start="656">Be a Windows whizz with hands-on experience in Microsoft Exchange &amp; VMware</p></li><li data-start="733" data-end="804"><p data-end="804" data-start="735">Bring a strong interest in Cyber (quals a bonus, but not essential)</p></li><li data-start="805" data-end="856"><p data-start="807" data-end="856">Work onsite 5 days a week in the City of London</p></li></ul><h3 data-start="858" data-end="879">What you'll get</h3><ul data-end="1126" data-start="880"><li data-start="880" data-end="936"><p data-end="936" data-start="882">Supportive team with ongoing training and mentorship</p></li><li data-start="937" data-end="1007"><p data-start="939" data-end="1007">Career growth opportunities, including progression into management</p></li><li data-end="1056" data-start="1008"><p data-start="1010" data-end="1056">Exposure to modern tech stacks and new tools</p></li><li data-end="1126" data-start="1057"><p data-end="1126" data-start="1059">Benefits package including pension, holidays, and wellbeing perks</p></li></ul><p data-start="1128" data-end="1246">This is a fantastic chance to join a respected financial institution where your impact will be visible from day one.</p><p data-start="1248" data-end="1302"><strong data-start="1248" data-end="1300">Apply now - interviews are being scheduled ASAP.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS44ODQ4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-02T14:08:19Z
IT Support Engineer
  • Staffordshire, Staffordshire
  • remote
  • Temporary
  • 25000 - 28500 GBP / Yearly
  • <p>Robert Half have partnered exclusively with an SME in the Staffordshire area to recruit an IT Support Engineer on a Fixed Term basis.</p><p><strong>Responsibilities:</strong></p><p><br />The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers:<br /><br /></p><ul><li>Support the training of staff to adopt and maximise the use of IT systems</li><li>Support the delivery of 1st/2nd Line Support</li><li>Assist with the IT aspects of office moves, onboarding new suppliers and systems</li><li>MS Teams and SharePoint housekeeping - maintenance, reviews and archive</li><li>Manage 3rd party software - comms, licences, etc. </li><li>Monitor, respond and manage the IT mailbox</li><li>Create and maintain the IT licence register </li></ul><p><strong>Requirements:</strong></p><ul><li>Commercial experience supporting Office 365, SharePoint, Teams and IT security packages</li><li>Experience supporting and managing Microsoft Teams in a large organisation</li><li>At least 2 years of IT Support, including 1st/2nd line experience</li><li>Knowledge of server maintenance and/or network management</li><li>Demonstrable experience delivering a high level of customer service</li><li>Experience working with 3rd parties and 3rd party delivered services</li></ul><p> </p><p>£25,000-£28,500 + hybrid working on offer. <br /><br />A vehicle is required to get to site due to my client's location. <br /><br /><br /></p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjY0MzQ2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-08-27T16:41:17Z
IT Desktop Support
  • City of London, London
  • remote
  • Permanent
  • 50000 - 70000 GBP / Yearly
  • <p><strong>Desktop Support Analyst - International Law Firm - City of London - £50,000-£70,000 + Annual Bonus + Excellent Benefits</strong></p><p><strong>About the Role</strong></p><p><br /> An established international law firm with a history spanning over two centuries is seeking a talented <strong>Desktop Support Analyst</strong> to join its London office. Employing close to 1000 people across five global locations, the firm is recognised for delivering high-quality legal services to clients in the financial service sector.</p><p>This is an exciting opportunity to join a small but growing London IT team, providing 1st and 2nd line support while contributing to technical projects and collaborating closely with senior stakeholders. You will also be a key escalation point for complex IT issues and play an important role in maintaining the firm's high standards of IT service delivery.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide 1st and 2nd line user support on desktop hardware/software, mobile devices, and audio-visual systems</li><li>Troubleshoot and resolve technical issues across MS Office/M365, iManage, Acrobat, Litera, Intapp, and other business systems</li><li>Deliver user training on standard desktop applications</li><li>Assist with system administration, including printers, servers, switches, and cabling infrastructure</li><li>Support onboarding/offboarding processes, including account provisioning/de-provisioning and equipment setup</li><li>Provide AV support for Zoom, Webex, Teams, and in-office presentations/conference calls</li><li>Assist with administration of mobile and remote access systems (Airwatch/Intune, Citrix, Duo, VPN)</li><li>Contribute to project work, maintenance schedules, and business continuity processes</li></ul><p><strong>Skills &amp; Experience Required</strong></p><ul><li>Proven experience in 1st and 2nd line IT support within a professional services or corporate environment</li><li>Strong knowledge of Microsoft Office/M365 and other core desktop applications</li><li>Familiarity with document management systems (iManage preferred)</li><li>Experience with AV conferencing tools (Zoom, Webex, Teams)</li><li>Basic network and server administration skills (switches, cabling, firmware updates)</li><li>Excellent problem-solving skills and ability to act as an escalation point for complex issues</li><li>Strong interpersonal skills, with the ability to communicate effectively with senior stakeholders</li><li>Highly organised, proactive, and detail-oriented</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary of £50,000-£70,000 (depending on experience)</li><li>Annual bonus and generous benefits package (including paid on-call/overtime)</li><li>Hybrid working - 1 day per week from home</li><li>Opportunity to work on varied technical projects in a prestigious international law firm</li><li>Collaborative team culture and supportive leadership</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi43ODczMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-08-13T09:24:20Z
IT Support Analyst
  • Weston-Super-Mare, Somerset
  • remote
  • Permanent
  • 25000 - 27000 GBP / Yearly
  • <p data-start="67" data-end="147"><strong data-start="67" data-end="92">IT Support Technician</strong><br data-start="92" data-end="95" /> 📍 [Weston-super-Mare] | 🕒 Full-time | 💼 Permanent</p><p data-start="149" data-end="462"><strong data-end="167" data-start="149">About the Role</strong><br data-end="170" / data-start="167"> We're looking for an enthusiastic <strong data-end="229" data-start="204">IT Support Analyst</strong> to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you.</p><p data-end="490" data-start="464"><strong data-start="464" data-end="488">What You'll Be Doing</strong></p><ul data-end="1096" data-start="491"><li data-start="491" data-end="582"><p data-end="582" data-start="493">Providing 1st and 2nd line support for hardware and software issues across the business</p></li><li data-end="649" data-start="583"><p data-end="649" data-start="585">Managing and resolving service desk tickets within agreed SLAs</p></li><li data-start="650" data-end="727"><p data-start="652" data-end="727">Installing, configuring, and maintaining desktop systems and IT equipment</p></li><li data-start="728" data-end="802"><p data-end="802" data-start="730">Supporting user account management via Active Directory and Office 365</p></li><li data-end="869" data-start="803"><p data-start="805" data-end="869">Assisting with IT equipment moves, upgrades, and installations</p></li><li data-start="870" data-end="960"><p data-end="960" data-start="872">Collaborating with the wider IT team to troubleshoot and escalate issues when required</p></li><li data-end="1031" data-start="961"><p data-start="963" data-end="1031">Contributing to IT projects and continuous improvement initiatives</p></li><li data-end="1096" data-start="1032"><p data-start="1034" data-end="1096">Keeping accurate records of assets and service desk activity</p></li></ul><p data-start="1098" data-end="1126"><strong data-start="1098" data-end="1124">What We're Looking For</strong></p><ul data-start="1127" data-end="1623"><li data-start="1127" data-end="1203"><p data-start="1129" data-end="1203">Minimum 1 years' experience in a desktop support or IT technician role</p></li><li data-start="1204" data-end="1288"><p data-end="1288" data-start="1206">Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP)</p></li><li data-end="1355" data-start="1289"><p data-start="1291" data-end="1355">Experience with Active Directory and Office 365 administration</p></li><li data-start="1356" data-end="1420"><p data-end="1420" data-start="1358">Familiarity with ITIL principles and service desk operations</p></li><li data-end="1503" data-start="1421"><p data-start="1423" data-end="1503">Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus</p></li><li data-start="1504" data-end="1564"><p data-start="1506" data-end="1564">Strong communication skills and a customer-first mindset</p></li><li data-start="1565" data-end="1623"><p data-start="1567" data-end="1623">Ability to work both independently and collaboratively</p></li></ul><p data-end="1643" data-start="1625"><strong data-end="1641" data-start="1625">Why Join Us?</strong></p><ul data-start="1644" data-end="1861"><li data-start="1644" data-end="1706"><p data-start="1646" data-end="1706">Be part of a supportive IT team where your input is valued</p></li><li data-start="1707" data-end="1789"><p data-start="1709" data-end="1789">Exposure to a wide range of technologies and opportunities to grow your skills</p></li><li data-end="1861" data-start="1790"><p data-end="1861" data-start="1792">A fast-paced, engaging environment with room for career development<br /><br /></p></li></ul><p data-end="1935" data-start="1863">📩 <strong data-start="1866" data-end="1881">Interested?</strong> Apply now and take the next step in your IT career!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgzNTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-16T16:35:57Z
Implementation Consultant
  • London, London
  • remote
  • Contract
  • - GBP / Yearly
  • <p>Robert Half Technology are assisting a market leading financial services organisation to recruit a Implementation Consultant on a contract basis - Hybrid working - London based </p><p>The Implementation Consultant has responsibility for the following functions within the Implementations department:</p><ul><li>Support all Client and Project Implementations</li><li>External and Internal Customer Testing support</li><li>System Demonstrations where required</li><li>Relationship Management with both external and internal stakeholders</li><li>Resolution of testing incidents as they occur (technical / functional)</li><li>Buyer / Supplier technical configuration and file format support</li><li>Buyer / Supplier Master Data testing tasks</li><li>Custom reporting requirements</li><li>Customer support with migration to clients new platform</li><li>Ad Hoc tasks as required</li><li>Work proactively and positively with all areas of the business in line with the client Vision.</li></ul><p><strong>Role</strong></p><ul><li><strong>Support all Client and Project Implementations</strong></li></ul><ol><li>Project planning and coordination support</li><li>Document and maintain trackers</li><li>Undertake within defined policy, procedures and SLA</li></ol><ul><li><strong>External and Internal Customer Testing support </strong></li></ul><ol><li>Support test scripting and execution activities of new and existing customers</li><li>Support Internal Testing activities</li><li>Undertake within defined policy, procedures and SLA</li></ol><ul><li><strong>System Demonstrations</strong> </li></ul><ol><li>Setup and confidently lead online and in person client system demonstrations to existing and prospective clients</li><li>Undertake within defined policy, procedures and SLA</li></ol><ul><li><strong>Relationship Management with both external and internal stakeholders </strong></li></ul><ol><li>Effectively manage relationships with both new and existing customers</li><li>Effectively manage relationships with internal customers</li><li>Undertake within defined policy, procedures and SLA </li></ol><ul><li><strong>Resolution of testing incidents as they occur (technical / functional) </strong></li></ul><ol><li>First line support for testing incidents</li><li>Work with IT where required for additional technical support</li><li>Undertake within defined policy, procedures and SLA</li></ol><ul><li><strong>Buyer / Supplier technical configuration and file formats support </strong></li></ul><ol><li>Support Buyers technical configuration of their ERP system</li><li>Answer queries on supported file formats such as XML, ANSI, MT940s, Excel</li><li>Answer queries on host-to-host connections and file exchanges</li><li>Undertake within defined policy, procedures and SLA</li></ol><ul><li><strong>Buyer / Supplier Master Data support tasks </strong></li></ul><ol><li>Support entry of master data in Test Environment</li><li>Undertake within defined policy, procedures and SLA</li></ol><ul><li><strong>Reporting </strong></li></ul><ol><li>Support all implementation reporting requirements</li><li>Support clients with custom reporting requests</li><li>Undertake within defined policy, procedures and SLA</li></ol><p><strong>Profile</strong></p><ul><li>1+ years' experience supporting or managing external Client Implementation projects or experience of working in a Financial Services environment</li><li>Proven technical problem-solving skills</li><li>Experience of working in an environment driven by constantly changing levels of work and ability to cope under pressure</li><li>Able to demonstrate a high level of competence in combining professional call-handling skills with data/interactive web transactions</li></ul><p><strong>Company</strong></p><ul><li>Market leading financial services organisation with offices in London</li><li>Hybrid working - London based </li><li>Initial 6 month contract </li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjc4OTA1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-07-24T17:24:20Z
Part Time HR Administrator
  • Wiltshire, Wiltshire
  • remote
  • Permanent
  • 26000 - 28000 GBP / Yearly
  • <p data-end="426" data-start="189">Robert Half LTD are working with a well-established UK manufacturing business in Wiltshire to recruit an experienced HR Administrator on a permanent, part-time basis. This role is office-based across four days per week, with flexibility on start and finish times.</p><p data-start="428" data-end="775"><strong data-end="440" data-start="428">The role</strong></p><p data-end="775" data-start="428"><br data-end="443" / data-start="440"> The HR Administrator will support the HR function by providing efficient and effective administrative services to ensure smooth day-to-day operations. Responsibilities will include maintaining accurate employee records, preparing HR documentation, supporting payroll, and acting as the first point of contact for employee queries.</p><p data-end="803" data-start="777"><strong data-start="777" data-end="801">Key responsibilities</strong></p><ul data-start="804" data-end="1439"><li data-start="804" data-end="883"><p data-start="806" data-end="883">Maintain and update employee records in line with GDPR and company policies</p></li><li data-end="950" data-start="884"><p data-start="886" data-end="950">Prepare contracts, offer letters, and HR-related documentation</p></li><li data-end="1006" data-start="951"><p data-end="1006" data-start="953">Support payroll by providing accurate employee data</p></li><li data-end="1099" data-start="1007"><p data-start="1009" data-end="1099">Assist with recruitment and onboarding, including coordinating interviews and inductions</p></li><li data-end="1175" data-start="1100"><p data-end="1175" data-start="1102">Provide first-line support for HR queries, escalating where appropriate</p></li><li data-start="1176" data-end="1248"><p data-start="1178" data-end="1248">Monitor absence and sickness records, generating reports as required</p></li><li data-end="1293" data-start="1249"><p data-start="1251" data-end="1293">Update HR systems and assist with audits</p></li><li data-start="1294" data-end="1394"><p data-start="1296" data-end="1394">Support training coordination, employee development activities, and health and safety compliance</p></li><li data-end="1439" data-start="1395"><p data-end="1439" data-start="1397">Contribute to HR policies and procedures</p></li></ul><p data-start="1441" data-end="1466"><strong data-end="1464" data-start="1441">The ideal candidate</strong></p><ul data-start="1467" data-end="1975"><li data-end="1577" data-start="1467"><p data-end="1577" data-start="1469">Previous experience in an HR administration role, ideally within a manufacturing or industrial environment</p></li><li data-end="1701" data-start="1634"><p data-start="1636" data-end="1701">Strong organisational skills with excellent attention to detail</p></li><li data-end="1819" data-start="1702"><p data-end="1819" data-start="1704">Effective communication and interpersonal skills, with the ability to handle sensitive information confidentially</p></li><li data-start="1820" data-end="1889"><p data-end="1889" data-start="1822">Proficiency in Microsoft Office and experience using HRIS systems</p></li><li data-start="1890" data-end="1924"><p data-start="1892" data-end="1924">Awareness of GDPR requirements</p></li></ul><p data-start="1977" data-end="1999"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMjY2MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-14T13:50:11Z
IT Manager
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 60000 - 65000 GBP / Yearly
  • <p>Robert Half have partnered on an exclsuive basis with a growing Pharmaceutical/MedTech organisation in the Greater Manchester area to recruit and IT Manager on a permanent basis. <br /><br />As the IT Manager, you will lead the planning, implementation, maintenance, and security of IT systems, ensuring seamless day-to-day operations. You will work closely with cross-functional teams and external vendors to support secure, scalable, and compliant technology solutions across the organisation. Experience in regulated industries, particularly within healthcare, is highly desirable.<br /><br /><strong>Responsibilities:<br /></strong></p><ul><li>Lead the day-to-day operations of the IT team including the dedicated service desk, infrastructure maintenance and systems management.</li><li>Be responsible for meeting IT Service Desk SLA's and achieving KPI's</li><li>Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials.</li><li>Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured.</li><li>Lead and manage the IT team Comprising of Senior IT Engineers and an IT Engineer, providing guidance, support, and development opportunities to ensure the team's success and alignment with organisational goals.</li><li>Engage with internal and external stakeholders</li><li>Manage and maintain IT budgets, procurement, and vendor relationships. Own, develop and manage the IT budget, ensuring cost-effective use of resources and services supplied to the business.</li><li>Contribute to and ensure first line security of the organisation IT systems and data through implementing cybersecurity measures.</li><li>Ensure network and system security, ensuring compliance with data protection laws (e.g., GDPR) and any other appropriate regulatory standards.</li><li>Lead IT projects, including Company acquisitions, software and hardware upgrades, migrations, and digital transformation initiatives.</li><li>Covering team absences which may require time filling other team roles, such as commissioning equipment, covering the help desk, technical research and implementation.</li><li>Provide technical support, training and communications to end-users as part of the wider change projects.</li><li>Monitor system performance and implement improvements as needed.</li></ul><p><strong>Experience/Skills required:</strong></p><ul><li>Proven experience in an IT Manager or similar leadership role, preferably within healthcare, life sciences, or medical communications.</li><li>Strong knowledge of cloud-based platforms (especially Microsoft 365, SharePoint, Azure).</li><li>Excellent understanding of cybersecurity frameworks and data protection regulations (e.g. GDPR, ISO 27001).</li><li>Experience supporting hybrid/remote teams using collaboration tools such as Teams, Zoom, and project management systems.</li></ul><p><strong>Salary/logistics:</strong></p><ul><li>£60,000-£65,000 + additional benefits</li><li>Hybrid working - 2/3 days a week on site as standard.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjc2MDYzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-16T10:53:35Z
Data Engineer
  • City of London, London
  • remote
  • Permanent
  • 60000 - 70000 GBP / Yearly
  • <p><strong>Data Engineer - Azure / Microsoft Fabric </strong></p><p><strong>City of London - Hybrid Working</strong></p><p><strong>Circa £60k-70k + Bonus &amp; Benefits</strong></p><p>Our client, a forward-thinking and globally connected staffing &amp; consulting organization is seeking a skilled and driven <strong>Data Engineer</strong> to join their growing Data &amp; Analytics team. Based in the City of London, this role presents a fantastic opportunity for someone with 2-3 years of data engineering experience who is passionate about building robust data solutions using <strong>Microsoft Azure</strong> and <strong>Microsoft Fabric</strong> technologies.</p><p>This is a hands-on technical role where you'll work closely with the Lead Data Architect and collaborate across the business to design, build, and support scalable data infrastructure that powers business intelligence, reporting, and analytics. The ideal candidate will be eager to grow their skills and take ownership of impactful data projects within a fast-paced, modern tech environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain data pipelines and data warehousing solutions using Azure services</li><li>Work with stakeholders to convert business requirements into scalable technical solutions</li><li>Develop tabular and multidimensional data models and perform DAX queries within Power BI</li><li>Support the integration and management of Microsoft Fabric as part of the evolving data architecture</li><li>Participate in the full project lifecycle from design to deployment</li><li>Optimise ETL/ELT processes and propose enhancements to existing systems</li><li>Implement and maintain API integrations</li><li>Collaborate with users, analysts, and developers to drive data performance improvements</li><li>Document data models, pipelines, and processes, ensuring clarity and maintainability</li><li>Provide third-line support and resolve data-related tickets in a timely manner</li></ul><p><strong>Required Skills &amp; Experience:</strong></p><ul><li>5 years of experience in a data engineering or similar technical role</li><li>Hands-on experience with key Microsoft Azure services:</li><ul><li>Azure Data Factory</li><li>Azure Synapse Analytics</li><li>Azure Data Lake Storage</li><li>Azure SQL Database</li></ul><li>Solid understanding of data modeling, ETL/ELT, and warehousing concepts</li><li>Proficiency in SQL and one or more programming languages (e.g., Python, Scala)</li><li>Exposure to Microsoft Fabric, or a strong willingness to learn</li><li>Experience using version control tools like Git and knowledge of CI/CD pipelines</li><li>Familiarity with software testing methodologies and development team collaboration</li><li>Experience working with Power BI and DAX</li><li>Strong documentation, communication, and stakeholder engagement skills</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with Lakehouse architecture, Delta Lake, or Databricks</li><li>Exposure to Agile/Scrum working practices</li><li>Microsoft certifications (e.g., Azure Data Engineer Associate)</li><li>Background in consulting or professional services</li><li>Understanding of data governance and data security principles</li></ul><p><strong>Nice to Have:</strong></p><ul><li>Knowledge of DevOps, Fetch XML, or related tooling</li><li>Awareness of AI products and how they intersect with data workflows</li><li>Familiarity with the recruitment or staffing industry</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMjczNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-05T10:11:53Z
Junior IT Support
  • Horsham, West Sussex
  • remote
  • Permanent
  • 25000 - 28500 GBP / Yearly
  • <p>Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract.</p><p><strong>Role:</strong></p><ul data-start="1527" data-end="2177"><li data-end="1602" data-start="1527"><p data-end="1602" data-start="1529">Provide 1st line technical support to staff (in-person, email, or remote)</p></li><li data-start="1603" data-end="1668"><p data-start="1605" data-end="1668">Troubleshoot and resolve hardware, software, and network issues</p></li><li data-end="1749" data-start="1669"><p data-end="1749" data-start="1671">Set up and configure laptops, peripherals, and user accounts for new employees</p></li><li data-start="1750" data-end="1806"><p data-start="1752" data-end="1806">Maintain asset registers and inventory of IT equipment</p></li><li data-start="1807" data-end="1878"><p data-end="1878" data-start="1809">Assist in managing IT ticketing system and ensuring timely resolution</p></li><li data-start="1879" data-end="1965"><p data-start="1881" data-end="1965">Support Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration tools</p></li><li data-start="1966" data-end="2023"><p data-end="2023" data-start="1968">Document technical procedures and FAQs for internal use</p></li><li data-start="2024" data-end="2095"><p data-end="2095" data-start="2026">Assist with basic administration of IT systems and security protocols</p></li><li data-end="2177" data-start="2096"><p data-end="2177" data-start="2098">Escalate more complex issues to senior IT staff or external providers as needed</p></li></ul><p><strong>Profile:</strong></p><p> </p><ul><li data-end="2286" data-start="2216"><p data-start="2218" data-end="2286">Strong interest in IT and technology with a desire to learn and grow</p></li><li data-end="2371" data-start="2287"><p data-end="2371" data-start="2289">1 year experience in a similar role (internship, freelance, part-time, or full-time)</p></li><li data-end="2426" data-start="2372"><p data-end="2426" data-start="2374">Familiarity with Windows and macOS operating systems</p></li><li data-end="2477" data-start="2427"><p data-start="2429" data-end="2477">Good understanding of Microsoft 365 applications</p></li><li data-start="2478" data-end="2528"><p data-end="2528" data-start="2480">Excellent communication and interpersonal skills</p></li><li data-start="2529" data-end="2569"><p data-start="2531" data-end="2569">A proactive, solution-oriented mindset</p></li><li data-end="2646" data-start="2570"><p data-end="2646" data-start="2572">Ability to work independently and collaboratively in a dynamic environment</p></li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 6-month fixed-term</li></ul><ul><li>London-based, 5 days per week (on-site)</li></ul><ul><li>£25,000 - £27,500 per annum, dependent on experience</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMzg1NzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-08-04T08:59:15Z
Junior IT Support Engineer
  • Shepton Mallet, Somerset
  • remote
  • Permanent
  • 28000 - 32000 GBP / Yearly
  • <p>Robert Half are working with a growing SME business in the Somerset area as they look to grow their internal IT offering.<br /><br />This role is perfect for someone with a can-do attitude, strong troubleshooting skills, and a passion for delivering exceptional service. If you enjoy solving tech challenges, working with the latest technologies, and making a real impact, this could be the role for you!</p><p>What You'll Be Doing:</p><ul><li>Providing technical support by diagnosing and resolving IT issues for employees across the business.</li><li>Logging and managing support tickets, ensuring timely resolution in line with IT procedures.</li><li>Using Microsoft Intune to deploy and manage Windows 11 desktops and laptops.</li><li>Supporting company-wide software applications, communication devices, and mobile devices (Android &amp; iOS).</li><li>Managing user accounts and permissions in Active Directory.</li><li>Assisting with IT inductions for new starters.</li><li>Troubleshooting and maintaining printers, laptops, and other office hardware.</li><li>Tracking IT assets and ensuring efficient use of hardware and software licenses.</li><li>Supporting the IT Systems Administrator with upgrades, rollouts, and new technologies.</li><li>Liaising with third-party vendors to resolve hardware and software issues.</li></ul><p>Professional Competancies:</p><ul><li>Problem Solver - You love tackling IT challenges and finding creative solutions.</li><li>Tech Enthusiast - You stay up to date with the latest IT and cybersecurity trends.</li><li>Great Communicator - You can explain technical issues in a clear and friendly way.</li><li>Organised Multitasker - You're able to juggle multiple tasks and prioritise effectively.</li><li>Team Player - You enjoy working with others and have a proactive, 'can-do' attitude.</li></ul><p>What You'll Need:</p><ul><li>Educated to AS Level, BTEC, NVQ Level 3, or equivalent.</li><li>Experience troubleshooting and diagnosing IT issues.</li><li>Basic knowledge of Active Directory and Microsoft Intune is a plus.</li><li>A willingness to learn, develop, and grow in an exciting and evolving IT environment.</li></ul><p>Salary/logistics:</p><ul><li>circa £30,000 basic salary</li><li>hybrid working (2-3 days in the office post probation)</li><li>Up to 10% bonus</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYxNjAwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-15T10:41:36Z
IT Support Specialist (Mac)
  • London, London
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p><strong>IT Support Specialist (Mac Based) - Global Executive Advisory Business</strong></p><p><strong>Location:</strong> Central London (Hybrid - 3 days on-site)</p><p><strong>£50-£60k (dependent on experience) + Bonus &amp; Benefits</strong></p><p>Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an <strong>IT Support Specialist</strong> to join their growing London team. With a presence across North America, EMEA and APAC, our client partners with some of the most innovative growth brands and established organisations worldwide, driving transformation through talent, technology, and networks.</p><p>This is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years.</p><p><strong>The Role</strong></p><p>As an IT Support Specialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end-user support, you'll troubleshoot hardware, software, and network issues while collaborating with the wider IT team to enhance service delivery.</p><p>This role requires excellent communication skills and a service-oriented mindset, with the ability to listen, problem-solve, and provide an exceptional user experience. The environment is primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as primary contact for Tier 1/desktop support, including account access, applications, and peripheral connectivity.</li><li>Troubleshoot and manage profiles, policies, and configurations using MDM tools.</li><li>Support and educate users on conference room equipment.</li><li>Escalate issues and coordinate hardware lifecycle management with Tier 2+ support.</li><li>Manage warranty repairs with Apple/Microsoft.</li><li>Maintain accurate departmental documentation.</li><li>Ensure compliance with security team requirements and communicate these effectively to end users.</li></ul><p><strong>About You</strong></p><ul><li>Strong macOS expertise with MDM administration (Kandji preferred).</li><li>Previous IT team experience, ideally with help desk/ticketing systems.</li><li>Confident supporting both Mac and Windows 10 environments.</li><li>Excellent communication skills with a professional, customer-first approach.</li><li>Strong time management, prioritisation, and problem-solving skills.</li><li>Knowledge of Google Workspace and Chrome browser management.</li><li>Familiarity with one or more of: Zoom, Sophos Central, Meraki Networking, Okta, Office 365, FreshService.</li><li>Scripting experience a bonus.</li><li>Degree-level education preferred.</li></ul><p><strong>Why Apply?</strong></p><ul><li>Join a fast-growing global business with a people-first culture.</li><li>Work in a collaborative, forward-thinking team environment.</li><li>Opportunity to work with cutting-edge IT systems in a Mac-first workplace.</li><li>Hybrid role offering flexibility with regular time in a central London office.</li></ul><p><strong>Location:</strong> Central London (Hybrid - 3 days on-site)</p><p><strong>£50-£60k (dependent on experience) + Bonus &amp; Benefits</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMjM4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-11T16:55:28Z
Application Support
  • City of London, London
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p data-start="188" data-end="298"><strong data-start="188" data-end="245">Application Support Analyst - £40,000 + 12.5% pension</strong><br data-start="245" data-end="248" /> Hybrid - 2 days in the office (London)</p><p data-end="662" data-start="300">We're working with a not-for-profit membership organisation that champions and protects the rights of authors, ensuring they receive fair recognition and reward for their work. With over 125,000 members worldwide, the organisation plays a vital role in licensing, collecting, and distributing revenues, while also campaigning for policies that support writers.</p><p data-start="664" data-end="942">They are now looking for an <strong data-start="692" data-end="723">Application Support Analyst</strong> to join their IT team. This role is key to supporting the organisation's SAP Business One applications and associated systems, ensuring they run smoothly and continue to evolve in line with the needs of the business.</p><h3 data-start="944" data-end="956">The role</h3><p data-start="957" data-end="1001">As an Application Support Analyst, you'll:</p><ul data-start="1002" data-end="1507"><li data-end="1111" data-start="1002"><p data-end="1111" data-start="1004">Act as the escalation point for end-user support on SAP Business One, Power BI, and bespoke applications.</p></li><li data-start="1112" data-end="1187"><p data-end="1187" data-start="1114">Troubleshoot issues, resolve data queries, and manage service requests.</p></li><li data-start="1188" data-end="1292"><p data-start="1190" data-end="1292">Support income processing and data matching, ensuring accuracy across complex operational processes.</p></li><li data-end="1404" data-start="1293"><p data-start="1295" data-end="1404">Work closely with internal teams and external providers to develop enhancements, fix bugs, and perform UAT.</p></li><li data-end="1507" data-start="1405"><p data-end="1507" data-start="1407">Provide technical solutions to business problems while ensuring systems integrity and reliability.</p></li></ul><h3 data-end="1537" data-start="1509">What we're looking for</h3><ul data-start="1538" data-end="1977"><li data-end="1593" data-start="1538"><p data-end="1593" data-start="1540">Strong problem-solving and logical thinking skills.</p></li><li data-end="1650" data-start="1594"><p data-end="1650" data-start="1596">Excellent communication and documentation abilities.</p></li><li data-start="1651" data-end="1712"><p data-start="1653" data-end="1712">Experience in IT support, ideally within ERP/CRM systems.</p></li><li data-end="1774" data-start="1713"><p data-end="1774" data-start="1715">Knowledge of <strong data-end="1749" data-start="1728">SQL and/or Python</strong> for working with data.</p></li><li data-end="1877" data-start="1775"><p data-end="1877" data-start="1777">Experience with SAP Business One (or another ERP/CRM) is desirable, but training will be provided.</p></li><li data-end="1977" data-start="1878"><p data-end="1977" data-start="1880">Familiarity with reporting and data visualisation tools such as Power BI would be an advantage.</p></li></ul><h3 data-start="1979" data-end="2000">What's on offer</h3><ul data-end="2381" data-start="2001"><li data-start="2001" data-end="2019"><p data-start="2003" data-end="2019">£40,000 salary</p></li><li data-start="2020" data-end="2086"><p data-start="2022" data-end="2086">12.5% pension contribution (no employee contribution required)</p></li><li data-end="2137" data-start="2087"><p data-start="2089" data-end="2137">Hybrid working - 2 days per week in the office</p></li><li data-end="2167" data-start="2138"><p data-end="2167" data-start="2140">Private medical insurance</p></li><li data-end="2236" data-start="2168"><p data-start="2170" data-end="2236">25 days annual leave + bank holidays + 3 extra days at Christmas</p></li><li data-end="2304" data-start="2237"><p data-start="2239" data-end="2304">Flexible working, holiday trading, and work-from-anywhere weeks</p></li><li data-end="2381" data-start="2305"><p data-start="2307" data-end="2381">A supportive, inclusive culture with a focus on professional development</p></li></ul><p data-start="2383" data-end="2565">This is a fantastic opportunity to join a mission-driven organisation making a real difference to the creative community, while working in a collaborative and flexible environment.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45MDI2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-14T20:54:05Z
IT Support Technician
  • Bristol, Bristol
  • remote
  • Permanent
  • 28000 - 30000 GBP / Yearly
  • <p>Robert Half have partnered exclusively with an SME in the Bristol area to recruit an IT Technician on a permanent basis</p><p><br />The IT Support Technician is responsible for providing IT support to the business, offering IT solutions and building relationships with employees, partners and suppliers</p><p>The IT department contributes to the successful running of various departments within an organisation by meeting the business, organisations and employees needs regarding all aspects of IT for the company, from the governance of the company's infrastructure to the maintenance and functionality of the IT systems.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Installing and configuring Software onto new Hardware and Equipment.</li><li>Talking staff through a series of actions, either face-to-face, through email or over the telephone, to help set up systems or resolve issues.</li><li>Prioritising and managing open ticket cases.</li><li>Managing External Communication Infrastructure within the business.</li><li>Managing IT Software Contracts and Monthly costs for the department.</li><li>IT Budget Management.</li><li>Managing and Purchasing IT equipment for the business.</li><li>Troubleshooting system and network problems, diagnosing and solving any software and hardware faults.</li><li>Providing IT support, including procedural documentation and relevant reports.</li><li>Assist with carrying out major upgrades throughout the year.</li><li>Maintaining and updating the IT knowledge base.</li><li>Maintaining and updating the IT Audit.</li><li>Managing eligibility, compliance, and submission of business Cyber Essentials Certification.</li><li>Managing the rollout of new equipment throughout the business and updating the Asset Management records.</li><li>Assisting the IT team with open tasks and cases.</li><li>Working on a task until completion (including working with external support, if appropriate).</li><li>Providing day to day management and support to IT Apprentice</li><li>And any other tasks as required by the IT Department</li></ul><p><strong>Technical Knowledge/Experience required:</strong></p><ul><li>MTA Infrastructure Technician Level 3 qualified, or equivalent is desirable</li><li>A minimum of 2-3 years' experience in a fast-paced IT department, ideally in an IT Helpdesk or support role</li><li>Excellent IT skills</li><li>Good communication skills, on the telephone and in writing.</li><li>Ability to build relationships at all levels across the business</li><li>Enthusiastic and organised</li><li>Reliable and trustworthy</li><li>Flexible attitude to work and able to take on a range of tasks</li><li>Attention to detail</li><li>A team player</li></ul><p><strong>Salary/Package:</strong></p><ul><li>circa. £30,000 basic salary</li><li>5% company bonus scheme</li><li>5% matched pension scheme</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYyMDY1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-07-30T09:10:59Z
IT Support Technician
  • Avonmouth, Bristol
  • remote
  • Permanent
  • 27000 - 32000 GBP / Yearly
  • <p><strong>Main Duties:</strong></p><ul><li>Triage initial support requests and direct/action accordingly</li><li>Provide IT support from basic user administration through to project tasks</li><li>Respond to user requests and assist via telephone, electronically or in person</li><li>Escalate calls to and liaise with third party support providers/suppliers to resolve issues</li><li>Monitor stock levels of IT equipment</li><li>Monitor computing power, storage, licences and services</li><li>Provide input and assistance to projects, including the selection, configuration and deployment of new systems and technologies</li><li>Audit of device access, ensuring starters and leavers are processed effectively</li><li>Document administrative tasks and procedures<strong>​</strong></li></ul><p><strong>Essential Requirements:</strong></p><ul><li>Good standard of education</li><li>Full driving licence</li><li>Analytical thinking, problem-solving and root cause analysis skills</li><li>Attention to detail</li><li>Excellent organisation and communication skills.</li><li>Excellent time management with a flexible approach</li><li>The ability to manage a busy workload whilst thriving under pressure</li><li>Confidence to communicate with colleagues at all levels</li></ul><p><strong>Essential Technical Experience:</strong></p><ul><li>IT degree, qualification or equivalent practical experience</li><li>A minimum of 3 years previous working experience within varied IT infrastructure and associated services</li><li>Active Directory user/group/computer admin</li><li>Windows file permission administration</li><li>Understanding of Windows group policy (GPOs)</li><li>Exchange 2016/Exchange Online user admin</li><li>Windows 10 and 11, Microsoft Office and desktop applications</li><li>PC builds and software installation</li><li>Android and IOS mobile device setup and configuration using mobile device management systems</li><li>IT asset management and ticketing systems</li><li>Web and email security systems</li><li>Telephony admin concepts (extensions, direct dial numbers, ring groups, pickup groups)</li><li>Working knowledge of networking - switches, firewalls, wireless, IP - DHCP, DNS, VPNs</li></ul><p><strong>Salary/logisitics:</strong></p><ul><li>£27,000-£32,000 + additional benefits</li><li>Onsite as standard - capacity for some WFH if required.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ1NjY4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-08-08T10:28:01Z
IT Support Engineer
  • Warminster, Wiltshire
  • remote
  • Permanent
  • 28000 - 33000 GBP / Yearly
  • <p><strong>PRINCIPAL ACCOUNTABILITIES:</strong></p><p>This role revolves around answering, logging and managing calls related to IT software, hardware and systems; setting their priorities and owning them to resolution.</p><ul><li>Answering and logging all incidents/requests whether received via phone, email or face to face.</li><li>Resolving 95% of incidents/requests coming into the Service Desk owning from inception to completion.</li><li>Create and administer user and email accounts for the companies Active Directory and Office365 systems.</li><li>Installation, configuration and support of Microsoft Operating systems, Microsoft Office applications and business software</li><li>An involvement in project work such as upgrades and rollouts</li><li>Adopt security best practice - Antivirus, Backup/Restore</li><li>Hardware build and repair including peripherals</li><li>Maintain and administer mobile phones and their operating systems</li><li>Support of video conferencing equipment</li><li>Develop and expand Service Desk knowledge base</li><li>Provide holiday cover for other members of staff including some in other parts of the UK - staying away will be necessary</li><li>Project a positive image of IT and maintain/develop good working relationships with both internal and external customers to improve service delivery.</li></ul><p><strong>PERSON PROFILE:</strong></p><p><strong>QUALIFICATIONS, SKILLS AND EXPERIENCE</strong></p><ul><li>An aptitude for learning and a passion for technology</li><li>Hardware repair skills preferable</li><li>Knowledge of mobile phones and their operating systems specifically iOS and Android</li><li>Exceptional customer service skills</li><li>Excellent written as well as oral communication skills.</li><li>Creative and pioneering - ability to apply original thought to problem solving</li><li>Essential to have current "clean" driving licence</li></ul><p><strong>QUALITIES AND ATTRIBUTES</strong></p><ul><li>A passion for Information Technology and a desire to learn, undertaking technical qualifications as appropriate.</li><li>Must be a good communicator of strong character</li><li>Can manage and organise own workload with minimal supervision</li><li>Committed to delivering a quality customer service, best practice and best value</li><li>Diligent in maintaining reports, responses and documentation in general</li><li>Ability to assimilate Information Technology knowledge/new concepts quickly</li><li>Urgent and responsive - to Department and business needs</li><li>Results orientated - enthusiastic, energetic and committed</li><li>Willing and able to travel and spend time away at the other UK based Companies</li><li>Willing and prepared to work unsociable hours where necessary to meet deadlines<br /><br /><br /></li></ul><p>Hybrid working on offer on a rota basis with the wider IT team - approximately 3 days in office per week dependent on needs of the business.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU1OTA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-03T09:36:40Z
IT Support Officer
  • London, London
  • remote
  • Permanent
  • 40000 - 60000 GBP / Yearly
  • <p>Robert Half has partners with a Financial Services Organisation in London and they are looking for a IT Support Officer to join their team. </p><p>The CIO has a big focus and emphasis on developing the individual in his team. </p><p><strong>Role: </strong>They are looking to hire an IT Support Officer with 4+ years experience inc:</p><ul><li>Strong knowledge of Windows operating systems</li><li>Experience supporting enterprise applications, including Office 365, Microsoft Exchange, and Active Directory.</li><li>Experience with VMware</li><li>Keen interest in Cyber Security (Certifications are a plus)</li></ul><p><strong>Role: </strong>IT Support Officer </p><p><strong>Salary: </strong>£45,000 - £60,000 plus bonus and benefits</p><p><strong>Location: </strong>London (5 days a week in office).</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi45NTkzNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-01T07:46:32Z
Finance Business Partner
  • Gloucester, Gloucestershire
  • remote
  • Permanent
  • 55000 - 65000 GBP / Yearly
  • <p>Robert Half are delighted to be supporting an organisation in Gloucester on the recruitment of a full-time and permanent Finance Business Partner to join the team.</p><p>Reporting directly to the Head of Finance, and with line management responsibilities for a small team, you will play a pivotal role in the running, functioning and growth of the Finance function.</p><p>The ideal candidate will be proactive, driven and a problem solver. There are numerous exciting career progression opportunities within this position and the organisation for the right person.</p><p>Our client adopts a hybrid working model (3 days in the office, 2 days working from home), although you must be prepared to be fully office based for the initial 6 months.</p><p><strong>Responsibilities of the Finance Business Partner will include but not be limited to:</strong></p><ul><li>Lead budget planning, monitoring, and reporting across business units.</li><li>Act as a primary finance contact for senior leadership within the business, providing strategic financial advice and support decision making through robust analysis and forecasting.</li><li>Support with procurement activities, contracts and supplier relationships, ensuring compliance with legislation and value for money across all commercial operations.</li><li>Lead and mentor finance and procurement staff, promote cross-functional working, and contribute to organisational development through training and support.</li><li>Ensure accurate and timely financial reporting, statutory returns, and audit support.</li></ul><p><strong>Your Profile: </strong></p><ul><li>Preferably, you will be a fully qualified accountant (ACA, ACCA, CIMA), but we are open to part-qualified/studiers and candidates who are qualified by experience, as long as you have the willingness to become qualified.</li><li>Strong proven experience in managing operational budgets, interpreting complex financial data and delivering strategic financial support.</li><li>Excellent leadership skills, with the ability to lead and motivate teams.</li><li>Advanced Excel, and data presentation capabilities.</li></ul><p>In return, the successful candidate can expect a salary of between £55-65k plus benefits including study support, a generous pension scheme (18%), 24 days holiday and more.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsaWUuQ2x1dHRvbi41MDA0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-09T08:53:10Z
Head of Financial Planning & Analysis
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 90000 - 110000 GBP / Yearly
  • <p>An experienced and commercially astute Head of Financial Planning &amp; Analysis is sought to lead the financial insight and planning capabilities of this Knutsford based pharmaceutical business.</p><p>Robert Half is proud to be partnering this expanding global business in the appointment of a Head of FP&amp;A. </p><p>The business is a leading medical communications and healthcare consultancy group, serving clients across biotech, pharma, and healthcare technology. It is due to the growth that an opportunity has arisen to lead the companies FP&amp;A function. This role is critical to supporting strategic decision-making across the business, providing high-quality analysis, reporting, and business partnering. You will lead a team of four Finance Business Partners and own the development of financial reporting through Power BI to ensure data-driven performance management across the company.</p><p>Reporting into the Group CFO, duties will include: </p><p><strong>Strategic Planning &amp; Forecasting </strong></p><ul><li>Lead the annual budgeting, quarterly forecasting, and long-term planning processes in close collaboration with the leadership team</li><li>Align financial plans with business objectives, market dynamics, and operational drivers</li><li>Present robust analysis and recommendations to support strategic initiatives, growth opportunities, and investment decisions</li></ul><p><strong>Financial Reporting &amp; Analysis </strong></p><ul><li>Deliver timely, accurate, and insightful management reporting across the business using Power BI dashboards and reports</li><li>Oversee analysis of revenue, margin, and cost drivers across service lines, geographies, therapeutic areas and clients</li><li>Present robust analysis and recommendations to support strategic initiatives, growth opportunities, and investment decisions</li></ul><p><strong>Business partnering </strong></p><ul><li>Lead and coach a team of 4 Finance Business Partners, supporting their engagement with senior leaders across the business</li><li>Ensure the FP&amp;A team is an effective partner to the business, driving accountability and financial understanding.</li><li>Work closely with commercial leads to evaluate client profitability, pricing models, and project-level performance</li></ul><p><strong>Decision Support &amp; Commercial Insight </strong></p><ul><li>Support strategic decision-making through scenario modelling, cost-benefit analysis, and ROI evaluations.</li><li>Provide financial input into new business opportunities, client proposals, and contract negotiations</li><li>Identify risks and opportunities to help drive financial performance improvement.</li><li>Where needed, support on due ad hoc diligence and reporting for current/prospective capital providers, and future transactions (e.g. M&amp;A, refinancing and exit)</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the FP&amp;A team, fostering a high-performance collaborative culture </li><li>Set clear objectives, monitor performance, and support the career development of team members</li></ul><p><strong>Experience and qualifications: </strong></p><ul><li>Qualified accountant (e.g., ACA, ACCA, CIMA) with at least 5-7 years of progressive experience in FP&amp;A roles</li><li>Experience in a people based business where most of the revenue was derived by fixed project fee billing.</li><li>Strong track record of delivering high-quality financial planning, analysis, and reporting in a dynamic environment</li><li>Proven leadership of a finance team and senior stakeholder engagement</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Advanced user of Power BI with a demonstrable track record of building insightful, self-serve dashboards</li><li>Strong financial modelling and Excel capabilities</li></ul><p><strong>Personal attributes:</strong></p><ul><li>Commercial mindset with strong analytical and strategic thinking</li><li>Hands-on, detail-oriented, and willing to roll up their sleeves and drive a strong financial grip on the business with an interest in the day-to-day minutiae of the business.</li><li>Excellent communication and storytelling skills, able to translate complex financial data into actionable insights</li><li>Confident, proactive, and collaborative leader who thrives in a fast-paced, client-centric environment</li><li>A strong collaborator and team player able to operate at pace across the business, whilst instilling financial rigour and discipline</li><li>Ambitious, forward-looking and drives action with a solutions-oriented and improvement-focused mindset</li><li>Excellent attention to detail</li></ul><p>This is a fantastic opportunity to work in a forward-thinking investor backed business where you will see progression. This is a highly visible role, where you be able to add real value. Experience working in a fixed project fee billing environment is essential. </p><p>In return you will be rewarded with a market-leading salary and benefits package. Hybrid working with the requirement to be in the office 2 days per week. </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjQ3MDgxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-02T07:12:41Z
Group Financial Controller
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 80000 - 100000 GBP / Yearly
  • <p>Robert Half is partnering this South Manchester/Cheshire based leading medical communications and healthcare consultancy group, serving clients in biotech, pharma, and healthcare technology in the appointment of a Group Financial Controller. </p><p>The main purpose of the role will be to lead the group finance function and ensure the integrity, accuracy, and timeliness of all group-level financial reporting and compliance. The Group Financial Controller plays a key leadership role in overseeing statutory reporting, group consolidation, financial controls, and compliance with accounting standards, providing strategic insight and financial governance to support the CFO and broader executive team. </p><p>Reporting directly into the Group CFO, main duties will include: </p><p><strong>Financial Reporting &amp; Consolidation</strong></p><ul><li>Oversee the preparation of consolidated financial statements under UK GAAP.</li><li>Deliver high-quality board and investor-level reporting, analysis, and insights</li><li>Own and manage the monthly, quarterly, and annual financial close process for the group.</li></ul><p><strong>Lender &amp; Investor reporting </strong></p><ul><li>Prepare monthly and quarterly Lender reporting packs</li><li>Prepare quarterly covenent calcuations and certificates</li><li>Prepare monthly Investor reporting packs</li><li>Provide adhoc reports and analysis as and when requested to the Investor</li></ul><p><strong>Statutory Reporting &amp; Audit </strong></p><ul><li>Lead the production of statutory accounts for all legal entities across the group</li><li>Manage relationships with external auditors and ensure timely completion of the annual audit</li><li>Ensure full compliance with Companies House, HMRC, and other regulatory bodies</li></ul><p><strong>Technical Accounting &amp; Compliance </strong></p><ul><li>Act as the group's technical accounting expert, advising on IFRS/GAAP matters and implementing new standards</li><li>Maintain and enhance internal controls in line with best practices and audit requirements </li></ul><p><strong>Budgeting &amp; forecasting</strong></p><ul><li>Lead production of annual budgets (3 statement model and covenant calculations) and quarterly reforecasts </li><li>Production of in month P&amp;L forecast for circulation to senior management and the board on a weekly basis</li></ul><p><strong>Team Management </strong></p><ul><li>Lead, mentor, and develop a high-performing group finance team.</li><li>Set clear objectives, conduct regular performance reviews, and support professional development</li><li>Promote a culture of accountability, accuracy, and continuous improvement</li></ul><p><strong>Finance Operations</strong></p><ul><li>Ensure customers are invoiced in a timely manner </li><li>Responsible for ensuring the customer and project data in the project management system (CMAP) is complete and accurate</li></ul><p><strong>Tax, Treasury and Risk </strong></p><ul><li>Oversee group tax compliance, including corporation tax, VAT, and transfer pricing in collaboration with advisors</li><li>Support cash flow forecasting, treasury operations, and banking relationships</li><li>Management of group's FX exposure</li><li>Preparation of rolling 13-week cashflow forecast</li><li>Contribute to risk management and financial governance</li></ul><p><strong>Business Partnering &amp; Strategy Support </strong></p><ul><li>Support the CFO with strategic financial planning, M&amp;A activity, and integration.</li><li>Identify and implement initiatives that directly enhance EBITDA through cost optimisation, process improvement, and commercial insight</li><li>Provide clear, forward-looking analysis to support strategic decisions, investment cases, and business transformation initiatives</li></ul><p><strong>Systems, AI &amp; Process Innovation </strong></p><ul><li>Evaluate, select and implement new systems</li><li>(including AI and automation tools) to drive efficiency, reduce manual tasks, and lower operational costs across Finance and the wider business</li><li>Lead finance transformation projects to modernise reporting, forecasting, and transaction processing</li><li>Champion the use of data and technology to support decision-making and scale the business effectively</li></ul><p><strong>Experience and Qualifications </strong></p><ul><li>Fully qualified accountant (ACA/ACCA/CIMA) with post-qualification experience in a senior financial reporting role</li><li>Strong technical accounting knowledge (UK GAAP essential)</li><li>Proven experience in the preparation of multi- currency complex group consolidations</li><li>Proven experience in the preparation of acquisition accounts</li><li>Knowledge of transfer pricing and non-UK corporation tax legislation requirements</li><li>Prior experience managing foreign currency exposure and the use of fx management instruments</li><li>Experience integrating acquisitions</li><li>Demonstrable experience of using systems and automation to deliver operational efficiencies </li></ul><p>This is a fantastic opportunity to work for a forward-thinking investor backed business and would suit someone on a upward trajectory in their career. Experience in a US/UK private equity backed business is preferred along with strong leadership and management skills. </p><p>In return you will be rewarded with a competitive salary and benefits package, hybrid working with 2 days onsite required. </p><p> </p><p> </p><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjI2NzQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-01T09:43:59Z
Finance Operations Manager
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 50000 - 65000 GBP / Yearly
  • <p>Robert Half is partnering a private equity backed business in the appointment of a Finance Operations Manager, Cheshire. </p><p>The business operates in the global healthcare sector and delivers solutions for recognised pharmaceutical companies across the world. The consultancy serves clients across biotech, pharma and healthcare and has exciting growth plans with PE investment. </p><p>Reporting into the Group Financial Controller, the business is looking to appoint a Finance Operations Manager. This is a newly formed role allowing the incumbent to shape the team. </p><p>The Finance Operations Manager plays a key role in ensuring the smooth operation of the company's invoicing and accounts receivable processes. This position ensures timely and accurate billing, effective debtor management, and the integrity of customer and project data within the project management system (CMAP). The role also involves regular communication with internal teams and external customers to resolve queries and maintain positive financial relationships.</p><p>This role is pivotal in ensuring financial accuracy, process efficiency, and cash generation and collection. The role will give the incumbent the opportunity to grow a team and drive the business forward in line with its strategic goals.</p><p><strong>Invoice &amp; Billing:</strong></p><ul><li>Lead and manage the end-to-end client invoicing process, ensuring accuracy, completeness, and timeliness</li><li>Work closely with agency teams to align invoicing with project milestones, contracts, and billing schedules</li><li>Ensure compliance with internal policies and contractual obligations</li><li>Ensure sales invoices are uploaded to customer portals correctly and in a timely manner.</li><li>Liaise with internal client service teams to resolve invoicing discrepancies or queries</li><li>Liaise with clients to resolve any invoice queries in a timely manner</li><li>Ensure Purchase Order have been obtained in advance of invoicing and the balance is always sufficient to cover expected future invoice values</li></ul><p><strong>Accounts Receivable &amp; Debtors Management:</strong></p><ul><li>Own the aged debtors ledger, ensuring timely follow-up on outstanding invoices</li><li>Maintain proactive communication with clients regarding overdue balances and support resolution of disputes</li><li>Develop and implement strategies to reduce debtor days and improve cash flow</li><li>Provide regular debtor reporting and analysis to senior management</li></ul><p><strong>Data Integrity &amp; System </strong><strong>Management:</strong></p><ul><li>Maintain oversight of all project and client data within CMAP, ensuring data is accurate, complete, and up to date</li><li>Act as the key liaison between Finance and Project teams to ensure CMAP supports operational and financial needs</li><li>Act as the key liaison between Finance and Project teams to ensure CMAP supports operational and financial needs</li><li>Identify and implement improvements to CMAP data processes, working closely with internal stakeholders and CMAP support </li><li>Ensure timely setup of new users and projects in CMAP in line with business workflows</li></ul><p><strong>Process improvement &amp; reporting:</strong></p><ul><li>Continuously review and enhance finance operational processes to drive efficiency and accuracy.</li><li>Develop dashboards and reports for financial KPIs relating to invoicing and debtor performance.</li><li>Contribute to system and process projects as required</li></ul><p>This role will work closely with senior stakeholders and report directly into the Group FC. </p><p> </p><p><strong>YOU:</strong></p><ul><li>Minimum of 3 years in an accounts receivable management role within a project based business where most of the revenue was derived by fixed project fee billing</li><li>Exceptional attention to detail, experienced in process improvement</li><li>Experience using project management systems</li><li>Team player</li></ul><p>In return you will be rewarded with a competitive salary and benefits package to include 26 days holiday rising with service, discretionary bonus, hybrid working with 2 days onsite in Knutsford. </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjA1NDIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-01T12:01:18Z
Junior IT Support Engineer
  • London, London
  • remote
  • Contract
  • - GBP / Yearly
  • <p>Robert Half Technology are assisting a technology innovation agency to recruit a Junior IT Support Engineer on a 3 month contract basis - London based </p><p><strong>Role</strong></p><ul><li>The Junior IT Support Engineer will provide white-glove IT support to internal users, ensuring a high-quality and professional experience.</li><li>Diagnose and resolve hardware, software, and network issues primarily in a Windows-based environment.</li><li>Support desktop and laptop configurations, installations, and troubleshooting.</li><li>Manage user accounts, permissions, and group policies in Active Directory and Microsoft 365.</li><li>Assist with IT on boarding and off boarding, including setting up new user devices and accounts.</li><li>Maintain and troubleshoot conferencing and collaboration tools such as Zoom, Microsoft Teams, and VPN solutions.</li><li>Work closely with senior IT staff and escalate complex issues as needed.</li><li>Document IT issues and resolutions in the ticketing system to improve troubleshooting processes.</li><li>Assist in IT projects such as system upgrades, software deployments, and security improvements.</li></ul><p><strong>Profile</strong></p><ul><li>The Junior IT Support Engineer will ideally have c1-2 years of experience in an IT support role,</li><li>Strong knowledge of Windows OS, Active Directory, and Microsoft 365 administration.</li><li>Experience with hardware troubleshooting, including desktops, laptops, and mobile devices.</li><li>Familiarity with networking concepts (DNS, DHCP, VPN, etc.).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Strong communication and interpersonal skills to provide exceptional end-user support.</li><li>Ability to work in a fast-paced, customer-focused environment.</li><li>Certifications such as CompTIA A+, Microsoft certifications, or ITIL Foundation are a plus.</li></ul><p><strong>Company</strong></p><ul><li>Technology Innovation agency with offices in London</li><li>on-site required </li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjg2Mjg1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-02T08:24:00Z
Management Accountant
  • City of London, London
  • remote
  • Permanent
  • 49000 - 50000 GBP / Yearly
  • <p><strong>Management Accountant | Home Accessories &amp; Gifting | Central London (Hybrid) | £50,000</strong></p><p> </p><p>Robert Half is partnering with a fast-growing wholesale brand in the home accessories and gifting sector to appoint a <strong>Management Accountant</strong>. Reporting directly to the Finance Director, this is a hands-on role covering everything from bank reconciliations and VAT returns to management accounts and cashflow forecasting. It's a broad position where you'll take responsibility for the day-to-day running of finance in a busy, product-led SME.</p><p>The business designs and imports products from Asia, trading internationally in sterling, dollars, and euros, with a diverse wholesale customer base across the UK and overseas. With thousands of product lines, a busy seasonal calendar, and continued international growth, this is an excellent opportunity for an experienced accountant who enjoys variety, autonomy, and getting involved across all areas of finance.</p><p> </p><p> </p><p>📊 <strong>About the Role</strong></p><p> </p><ul><li>Prepare monthly management accounts, analysing sales, cost of goods, margins, and operating costs.</li><li>Deliver accurate reconciliations for all balance sheet accounts.</li><li>Manage day-to-day banking, including reconciliations, weekly payment runs, and supplier payments.</li><li>Produce and maintain 13-week cashflow forecasts, highlighting risks and required actions.</li><li>Oversee VAT returns (UK and Netherlands) and ensure compliance across multiple currencies.</li><li>Support E-Commerce and commercial teams with financial insight and reporting.</li><li>Manage Accounts Payable and Receivable, including credit control procedures and customer terms review.</li><li>Prepare for and support the annual audit process, ensuring smooth delivery of information.</li><li>Provide ad hoc analysis, including ROI on trade shows and profitability by product/customer.</li></ul><p> </p><p> </p><p>📋 <strong>About You</strong></p><p> </p><ul><li>Experienced accountant from a small or medium-sized business, comfortable handling everything from bank reconciliations and payroll to management accounts and VAT returns.</li><li>Experience with SAP Business One would be advantageous, but not essential.</li><li>Hands-on, detail-oriented, and adaptable - able to roll up your sleeves and get stuck into the numbers.</li><li>Wholesale or product-based business experience would be an advantage, but not essential.</li></ul><p> </p><p> </p><p>🤝 <strong>What's on Offer</strong></p><p> </p><ul><li>£50,000 base salary.</li><li>Hybrid working - 2 days in the Central London office.</li><li>Opportunity to take ownership of the full finance function in a dynamic wholesale business.</li><li>Direct reporting line to the Finance Director with scope to influence processes and ways of working.</li><li>A varied role covering all aspects of finance - perfect for someone who thrives in a practical, SME environment.</li></ul><p> </p><p> </p><p>💼 <strong>Why Apply</strong></p><p><br /> This is a fantastic opportunity to join a growing wholesale business at a pivotal time. With a turnover of around £6m, a diverse customer base of over 5,000 accounts, and exciting plans ahead, you'll gain exposure to every aspect of finance in a busy, creative environment. You'll work closely with senior leadership, take ownership across all areas of finance, and play a key role in supporting the ongoing success of a business that values initiative, ideas, and flexibility.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuNzcwODUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-19T16:09:34Z
2