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54 results for Accounts Assistant in Thatcham, West Berkshire
- Bracknell, Berkshire
- remote
- Permanent
- 30000 - 35000 GBP / Yearly
- <h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-11-03T16:57:47Z
- Milton Keynes, Buckinghamshire
- remote
- Permanent
- 20000 - 26000 GBP / Yearly
- <p>The Permanent Division of Robert Half is currently recruiting for a Graduate Finance Assistant Accountant role on behalf of a Sales business with offices in Milton Keynes</p><p>The Role</p><p>As Graduate Finance Assistant Accountant you will will be responsible for supporting the day-to-day management of the organisation's cash flow, banking operations, and treasury processes. This role ensures that all banking transactions are accurately processed, reconciled, and reported within in a timely manner. Day to day duties will consist of:</p><ul><li>Monitor daily cash balances and ensure adequate funding for operational requirements.</li><li>Prepare and process electronic payments, bank transfers, and direct debits.</li><li>Download and reconcile bank statements and credit card statements.</li><li>Investigate discrepancies between the bank account and promptly.</li><li>Maintain accurate records of cash movements, investments, and loan schedules.</li><li>Assist in cash flow forecasting and provide regular treasury reports.</li><li>Support month-end and year-end financial close processes relating to treasury activities.</li></ul><p>Your Profile</p><p>You will be a Recent Graduate ideally with a Mathematics, Economics or Accounting based Degree or a College Leaver having studied a similar course or AAT. You will have an interest in finance and numbers with strong numerical and analytical skills and excellent attention to detail. Previous experience with Microsoft Excel is highly preferred. This is an excellent first finance role which will be well supported and in a successful organisation.</p><p>Salary and Benefits</p><p>Role of Graduate Finance Assistant Accountant is a Permanent Opportunity and working 5 days a week in the office in Milton Keynes. The role is paying up to £26K + Study + Benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMjgxOTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-16T07:53:34Z
- City of London, London
- remote
- Permanent
- 40000 - 50000 GBP / Yearly
- <p>Our client is a rising architecture firm based in North West London who specialise in property development and interior design. It helps clients manage the entire property process, from finding and acquiring properties to architectural design, interior design and project management. Its aim is to create high-quality, stylish homes with careful attention to craftsmanship, comfort and sustainability.</p><p>They are looking for a personable, reliable and confident Bookkeeper to join their growing business.</p><p> </p><p><strong>Duties:</strong></p><ul><li>Maintain accurate bookkeeping records for all company transactions</li><li>Manage accounts payable and receivable </li><li>Prepare invoices and purchase orders as needed</li><li>Monitor company cash flow and financial position</li><li>Maintenance of payroll information including holiday and sickness leave and liaise with payroll accountants </li><li>Manage subcontractor and supplier payments</li><li>Support Construction Industry Scheme (CIS) compliance and work with the accountants to administer monthly returns</li><li>Track project costs and budgets in collaboration with the Quantity Surveyor team Reporting and administration</li><li>Prepare regular management reports</li><li>Assist with VAT returns and year-end accounts preparation with the company's external accountants </li><li>Administrative support for the design team as needed Systems</li><li>Maintain financial records using QuickBooks and MS Excel</li><li>Support design procurement team using EstiP</li></ul><p><strong>What they will offer:</strong></p><strong data-olk-copy-source="MessageBody">Job title:</strong> Bookkeeper<br><strong>Salary:</strong> £DOE<br><strong>Working structure: </strong>5 days on-site during probation (3months) , 1 day WFH thereafter <br><strong>Working Hours:</strong> 9am - 6pm - flexi hours / part time hours considered<br><strong>Location: </strong>Primrose Hill NW1 8BD - 3 minute walk from Chalk Farm Underground Station <br><strong>Additional benefits: </strong><br><ul data-editing-info="{"applyListStyleFromLevel":true}"><li>Standard pension contribution <br></li><li>20 days annual leave + bank holidays <br></li><li>Study support - case by case basis <br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGFpamEuQnJ5YW4uNDEwMzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-10-16T12:54:49Z
- London, London
- remote
- Permanent
- - GBP / Yearly
- <p>Robert Half is seeking a creative, proactive and highly organised Marketing Specialist with a strong creative and video production background to join our London-based marketing team at The Shard.</p><p>The Marketing Specialist will be responsible for planning, coordinating and delivering a range of marketing activities across digital channels, including content, social media, email marketing, events and webinars. This role places particular emphasis on <strong>video editing and creative content production</strong>, so candidates with a genuine creative flair and hands-on video skills are strongly encouraged to apply.</p><p>Working closely with local, regional and international marketing teams, the successful candidate will help deliver engaging, high-quality marketing activity that supports Robert Half's wider business and brand objectives.</p><p>This is an excellent opportunity to join a great team within a global organisation, with the opportunity to work across a broad range of marketing initiatives and collaborate with colleagues internationally.</p><h3>Key Responsibilities</h3><h3>Marketing Content & Collateral</h3><ul><li>Develop and deliver marketing collateral across a range of digital channels.</li><li>Create engaging and relevant marketing content in line with Robert Half's brand guidelines.</li><li>Ensure consistency and quality across all marketing materials and communications.</li><li>Use the company's content management system (CMS) to upload and update content and web pages.</li><li>Support the delivery of integrated, multi-channel marketing campaigns.</li></ul><h3>Events & Webinars</h3><ul><li>Support the planning and delivery of in-person and virtual events and webinars.</li><li>Develop event-related marketing materials and assets.</li><li>Support the promotion of events across relevant digital channels.</li><li>Coordinate with internal stakeholders and external suppliers to ensure successful delivery.</li></ul><h3>Social Media & Video Content</h3><ul><li>Plan and execute organic social media activity in line with agreed marketing and content plans.</li><li>Monitor social media trends, insights and performance data to identify opportunities for improvement.</li><li><strong>Develop and edit social-first video content from initial concept through to post-production</strong>, using tools such as Canva and/or Adobe Creative Cloud (Premiere Pro, After Effects, etc.).</li><li>Create engaging social media copy and supporting creative assets, bringing a strong creative and visual eye to all output.</li><li>Contribute ideas to strengthen Robert Half's social media presence and engagement.</li></ul><h3>Email Marketing</h3><ul><li>Develop and manage a pipeline of content for email marketing campaigns.</li><li>Build and implement email marketing activity for relevant audiences.</li><li>Work collaboratively with regional and international marketing teams to coordinate campaigns and share best practice.</li><li>Monitor activity and use insights to support continuous improvement.</li></ul><h2>About You</h2><p>The successful candidate will have:</p><ul><li><strong>Strong, hands-on video editing experience, ideally using Canva and/or Adobe Creative Cloud (Premiere Pro, After Effects) - this is a core requirement of the role.</strong></li><li><strong>A genuine creative background</strong>, with a strong portfolio or demonstrable creative/design capabilities across video, graphics and content.</li><li>Proven experience working in a marketing role, ideally within a professional or corporate environment.</li><li>Experience delivering multi-channel and integrated marketing campaigns.</li><li>Strong copywriting and content creation skills.</li><li>Excellent written and verbal communication skills in English.</li><li>Experience with social media content production, particularly short-form video.</li><li>Experience working with a CMS and managing digital content.</li><li>Strong project management and organisational skills.</li><li>The ability to manage and prioritise a high volume of work and competing deadlines.</li><li>Excellent attention to detail.</li><li>A proactive, adaptable and solutions-focused approach.</li><li>The ability to work collaboratively with multiple stakeholders across a hybrid working environment.</li><li>The confidence to operate within established brand, governance and compliance frameworks.</li></ul><h2>Salary & Benefits</h2><ul><li>Hybrid working</li><li>25 days' annual leave plus bank holidays</li><li>GymFlex</li><li>Holiday Purchase Scheme</li><li>Life Assurance</li><li>Cycle to Work Scheme</li><li>Electric Vehicle Scheme</li><li>Opportunity to work with a great and supportive team</li><li>Opportunity to work within a global organisation and collaborate with international marketing teams</li></ul><h2>Why Join Robert Half?</h2><p>This is an exciting opportunity for a marketing professional with a strong creative and video production background, looking to develop their career within a global organisation. You will have the opportunity to work across a varied marketing remit, gain exposure to international teams and contribute to high-profile marketing activity.</p><p>You will be joining an experienced and collaborative team based at The Shard in London, with a hybrid working model and a competitive salary and benefits package.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNjg2NTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-09-14T13:17:10Z