<p>The Permanent Division of Robert Half is currently recruiting for a Credit Controller / Collections Agent for a highly successful business with offices in Northampton</p><p>The Role</p><p>As Credit Controller / Collections Agent you will play a critical role to maintain the financial health of the business through early-stage management of defaulting accounts across the portfolio of the business. Day to day duties will consist of:</p><ul><li>Inbound and outbound contact to understand root cause of default/debt</li><li>Payment Queries and negotiating payment plans</li><li>Payment Negotiations</li><li>Recording of collection activities and logging internally on business CRM</li><li>Generation of collection letters and other communication</li><li>Escalation processes for high risk accounts to senior staff.</li></ul><p>Your Profile</p><p>Ideally you will have previous credit control experience from a fast paced business with the ability to negotiate payment solutions while maintaining a professional relationship and with strong attention to detail. People with no previous experience will also be considered if they have experience in a high-volume call centre, customer service role -especially related to asset finance, loans or unsecured/secured lending.</p><p>Salary</p><p>Role of Credit Controller / Collections agent is working 5 days in the office in Northampton and offering a salary of £28-32K + Bonus + Benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uODI0MzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half Finance and Accounting are currently looking to recruit a Credit Control Manager to join an well known company experiencing huge growth based in Tewkesbury. For the right person the client is offering a very competitive:</p><p><strong>£34,000 - £38,000 plus wider benefits package benefits</strong></p><p><strong> </strong></p><p><strong>Role responsibilities will include but not limited to: </strong></p><ul><li>Manage and participate in the day to day debt collection process for the Company</li><li>Provide updates and information to Management on collection progress</li><li>Lead, train and develop team members</li><li>Implement and maintain procedures and practices for the debt management function across the whole business</li><li>Motivate team to meet individual and team KPI's</li><li>Initiate and undertake projects to improve operations, as necessary</li><li>Work with Sales, participate in any initiatives to implement and improve IT/systems; and others, as required</li><li>Build relationships with customers and key external contacts</li><li>Proactively manage accounts with Legal advisors</li><li>Manage and obtain authority for bad debt write offs</li><li>Work with the Head of Finance for periodic review of bad debt provision and provide updates/ comments</li><li>Any other duties as required by Management</li></ul><p> </p><p><strong>Person specification:</strong></p><ul><li>Leadership skills and ability to think independently</li><li>Problem solving and results-oriented</li><li>Flexible self-starter</li><li>Managing and developing employees</li><li>Detail-orientated</li><li>Organisation and planning</li><li>Excellent communication and presentation skills</li><li>Good understanding of Excel</li></ul><p> </p><p><strong>For the right person the client is offering a very competitive:</strong></p><p><strong>£34,000 - £38,000 plus wider benefits package benefits</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VG9tLk1vcmdhbi4yMzY4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
