9 results for Service Delivery Manager in Swindon, Swindon

IT Incident & Problem Manager

Newport, Newport
remote
Permanent
60000 - 62500 GBP / Yearly
Robert Half are working with a client sitting within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment. <h3 data-end="169" data-section-id="cr3u3g" data-start="129">Governance & SLA Management</h3>Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.<h3 data-section-id="9s5edi" data-end="455" data-start="412">Incident Management Leadership</h3>Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.<h3 data-start="631" data-section-id="wz17as" data-end="686">Problem Management & Root Cause Excellence</h3>Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.<h3 data-start="861" data-end="913" data-section-id="8ju43f">Vendor & Partner Performance Management</h3>Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.<h3 data-section-id="puuog2" data-end="1153" data-start="1095">Continuous Improvement & Service Optimization</h3>Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.<h3 data-section-id="64tba7" data-end="1380" data-start="1327">Team Leadership & Capability Development</h3>Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.<h3 data-section-id="1f6av6t" data-end="1605" data-start="1545">Stakeholder Collaboration & Service Integration</h3>Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.<h3 data-start="1780" data-section-id="1fx33tp" data-end="1837">Reporting, Communication & Tooling Expertise</h3>Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.<h3 data-start="2134" data-end="2166" data-section-id="1lerpjn"> </h3><h3 data-start="78" data-end="119" data-section-id="d5l8tf">Qualifications & Accreditations</h3><ul data-end="795" data-start="120"><li data-start="120" data-end="246" data-section-id="1y9xgsk">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-section-id="1r5so0k" data-end="371" data-start="247">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-start="372" data-section-id="1rr6llk" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-start="571" data-section-id="amlqec" data-end="694">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-section-id="1ax2jyb" data-end="795" data-start="695">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">ITIL 4 Practitioner</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45ODg3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-24T12:24:13Z

Senior IT Manager

Newport, Newport
remote
Permanent
70000 - 75000 GBP / Yearly
Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. <h3 data-start="161" data-end="181" data-section-id="rxbt5q"> </h3>Role SummaryA global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a 24/7 manufacturing environment.The position combines leadership of the IT Operations function with hands-on technical oversight and project delivery, working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation.Key Responsibilities<ul><li>Take full ownership of IT service delivery across a manufacturing site and associated remote offices</li><li>Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development</li><li>Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability</li><li>Align local IT operations with global IT strategy, standards, and initiatives</li><li>Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives</li><li>Oversee and maintain core IT infrastructure, including:</li><ul><li>Virtualisation platforms (e.g. VMware)</li><li>Windows Server environments</li><li>Network infrastructure (LAN/WAN)</li></ul><li>Ensure robust IT security, risk management, and compliance across all systems</li><li>Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime</li><li>Manage IT budgets, resource planning, and vendor relationships where applicable</li><li>Provide reporting and governance into regional and global IT leadership</li></ul>Skills & Experience Required<ul><li>Degree in Computer Science, Information Technology, or a related discipline</li><li>Minimum 10 years' experience in IT, including significant leadership experience (4+ years managing teams)</li><li>Demonstrable experience within a manufacturing or industrial environment (essential)</li><li>Strong understanding of IT requirements in 24/7, production-critical environments</li><li>Technical expertise in:</li><ul><li>Microsoft Active Directory and cloud services</li><li>Data centre infrastructure and operations</li><li>Network infrastructure and services</li></ul><li>Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable</li><li>Strong analytical and problem-solving capabilities</li><li>Proven ability to manage multiple priorities in a fast-paced operational environment</li><li>Excellent stakeholder engagement and communication skills</li></ul>Key Attributes<ul><li>Strategic thinker with a hands-on approach to technical leadership</li><li>Strong leadership and team development capabilities</li><li>Proactive, resilient, and results-driven</li><li>Deep appreciation of uptime, reliability, and operational continuity in manufacturing</li><li>Experience working within a global, matrixed organisation</li></ul> Salary/logistics<ul><li>£70,000-£75,000 + additional benefits </li><li>The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. </li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYwNDY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-20T14:13:04Z

Billing Team Manager

Beaconsfield, Buckinghamshire
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK. The RoleReporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects. Key Responsibilities<ul><li>Lead and manage the Billing Team to deliver accurate and timely invoicing</li><li>Oversee end-to-end billing processes across NHS and private service pathways</li><li>Ensure billing activities align with contractual and month-end reporting deadlines</li><li>Drive continuous improvement in billing controls, systems, and data quality</li><li>Support automation initiatives and standardisation of processes</li><li>Maintain robust pricing controls, including inflationary uplifts</li><li>Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes</li><li>Support implementation of billing processes for new contracts and service lines</li><li>Deliver month-end KPIs, reporting, and performance metrics</li><li>Develop team capability through coaching, performance management, and cross-training</li></ul> About YouThe successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have:<ul><li>Previous experience managing and developing teams</li><li>Strong organisational and stakeholder management skills</li><li>Excellent attention to detail and commitment to quality</li><li>Experience driving process improvement and operational efficiency</li><li>Confidence working with billing systems, data processes, and reporting tools</li><li>The ability to manage competing priorities in a fast-paced environment</li><li>Strong communication skills with the ability to influence at all levels</li></ul> What's on Offer<ul><li>Hybrid working model</li><li>Opportunity to join a growing and purpose-driven organisation</li><li>Collaborative and supportive working culture</li><li>Career development and progression opportunities</li></ul> If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4zMjgwNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-13T15:20:57Z

Group Credit Manager

Slough, Berkshire
remote
Permanent
50000 - 60000 GBP / Yearly
Group Credit Manager Location: Hybrid - Slough area (3-4 days per week, with occasional travel to other offices) Salary: Highly competitive + comprehensive benefits package<h3>The Opportunity</h3>Reporting into senior finance leadership, this role will hold full responsibility for the credit control and accounts receivable function across the wider group. You will be tasked with driving cash collection performance, improving controls, reducing aged debt, and ensuring the function is scalable to support continued growth.This is a highly visible role with regular interaction across the wider business, requiring someone who can balance strategic leadership with hands-on operational management.<h3>Key Responsibilities</h3>Strategic Leadership & Ownership * Develop and implement a group-wide credit control strategy aligned to wider business growth and cashflow objectives * Own key performance metrics including DSO, overdue debt, cash collection, and debtor quality * Build a scalable credit function capable of supporting future acquisitions and integration activity * Provide meaningful reporting and insight to senior leadership around collections performance, risk exposure, and improvement opportunitiesTeam Management & Development * Lead and develop a multi-level team including Credit Control Team Leads, Credit Controllers, legacy debt teams, and cash allocation staff * Introduce clear KPIs, accountability frameworks, and service standards across the department * Drive a high-performance culture focused on ownership, continuous improvement, and collaboration * Support succession planning, coaching, recruitment, and resource planning as the business growsCredit Risk & Governance * Review and strengthen credit policies, procedures, and governance frameworks across all entities * Oversee credit limits, risk assessments, provisioning, write-offs, and escalated accounts * Ensure strong compliance with internal controls, audit requirements, and financial best practice * Act as the senior escalation point for complex disputes, insolvencies, and high-risk balancesCommercial Business Partnering * Work closely with Managing Directors, Operations, Sales, Billing, and Finance teams to improve collection outcomes * Lead arrears review meetings and challenge stakeholders where action is required * Provide commercial insight into payment trends, customer behaviour, contractual exposure, and collection barriers * Ensure credit risk considerations are embedded into commercial decision-makingReporting, Forecasting & Month-End * Own debtor-related inputs into group cashflow forecasting * Ensure timely month-end close for receivables, reconciliations, ageing reviews, and provisions * Deliver accurate MI on collections performance, overdue balances, and risk trends * Act as key contact for audit queries relating to receivables and credit processesTransformation & Continuous Improvement * Lead projects to improve systems, processes, controls, and automation across the function * Support finance transformation programmes and acquisition integrations * Improve alignment between Credit Control, Billing, and Cash Allocation teams to maximise efficiency and service delivery<h3>Ideal Background</h3>* Extensive experience in senior Credit Control / Credit Management leadership roles * Proven track record leading larger or multi-layered teams * Experience operating in a multi-entity, acquisitive, or fast-growth environment * Demonstrable success improving DSO, reducing aged debt, and enhancing controls * Strong stakeholder management skills with the ability to influence senior leaders * Commercially astute, analytical, and comfortable working in a changing environment * Hands-on approach with the ability to lead from the front<h3>Why This Role?</h3>This is an excellent opportunity to join an ambitious organisation in a period of continued growth. The role offers real autonomy, visibility, and the chance to shape a critical finance function while developing your career within a progressive business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uOTcwMTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-01T10:57:47Z

Key Account Director

Worcester, Worcestershire
remote
Permanent
85000 - 100000 GBP / Yearly
KEY ACCOUNT DIRECTOR - WORCESTER - PERMANENT - UP TO £100k Robert Half are partnering with a high-profile organisation to recruit a Key Account Director role, offering up to £100k.This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.Key Details: <ul><li>Job Title: Key Account Director</li><li>Salary: £85k - £100k (DOE)</li><li>Location: Worcester</li><li>Working hours: Full-time - Monday - Friday</li><li>Working pattern: Fully onsite - potential flexibility for 1 day remote</li></ul>Responsibilities: <ul><li>Own full P&L responsibility, ensuring profitability and growth.</li><li>Build a deep understanding of the client's business and shape tailored solutions.</li><li>Develop and deliver a strategic account plan focused on retention and expansion.</li><li>Act as a trusted advisor, building strong relationships at all levels.</li><li>Lead and develop cross-functional teams to deliver service excellence.</li><li>Drive performance through data, insights, and continuous improvement.</li><li>Manage senior stakeholders internally and externally.</li></ul>Requirements: <ul><li>PFI experience required.</li><li>Proven experience in key account management, sales, or consultancy.</li><li>Experience within Facilities Management or a service-led environment.</li><li>Strong commercial and financial acumen (P&L ownership essential).</li><li>Experience managing complex stakeholder environments.</li><li>Track record of leading and developing high-performing teams.</li><li>Confident communicator with strong influencing skills.</li><li>Data-driven, strategic thinker with a hands-on approach.</li><li>Advanced MS Office skills.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzk0NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-16T13:57:29Z

Payroll Manager

Warwickshire, Warwickshire
remote
Permanent
50000 - 55000 GBP / Yearly
I'm supporting a respected school based in Warwick who are seeking an experienced Payroll Manager to cover a period of maternity leave. This is a key role within the school's central support function, overseeing the delivery of a compliant, accurate and timely payroll service for teaching and support staff.This is a fully office‑based role within the Warwick site and would suit someone who enjoys working in an education environment, supporting a diverse workforce, and ensuring smooth payroll operations in line with school policies and statutory requirements.<h2>Key Responsibilities</h2><ul><li>Manage the end‑to‑end payroll for teaching and non‑teaching staff, including term-time only workers, casual staff, supply cover, and variable hours.</li><li>Ensure correct application of Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) contributions, rules, and reporting requirements.</li><li>Process maternity, paternity, sickness, and other statutory payments in line with school and statutory policies.</li><li>Oversee payroll reconciliations and monthly reporting, working closely with HR and the School Business Manager.</li><li>Maintain accurate records for safeguarding and compliance audits.</li><li>Ensure all payroll processes align with safer recruitment and safeguarding guidelines.</li><li>Handle complex payroll queries sensitively and professionally.</li><li>Keep up to date with changes in education-sector payroll legislation and pension rules.</li><li>Manage the administration of payroll systems and ensure data integrity.</li><li>Support with year‑end tasks such as P60s, P11Ds, and pension year-end submissions.</li></ul><h2>Experience & Skills Required</h2><ul><li>Previous experience managing payroll in a school, multi-academy trust, or similar public sector/education environment.</li><li>Strong understanding of TPS and LGPS processes and pension compliance.</li><li>Experience handling complex payroll for varied working patterns and term‑time structures.</li><li>Excellent working knowledge of UK payroll legislation.</li><li>High attention to detail and accuracy.</li><li>Confident working in a busy, people-focused environment where discretion and professionalism are essential.</li><li>Strong communication skills, particularly when dealing with teachers, support staff, and senior leadership.</li><li>Previous use of education payroll or HR systems beneficial (e.g., SIMS, Arbor, iTrent, or similar).</li></ul><h2>Why This Opportunity?</h2><ul><li>Play a key role in supporting staff across the school during a crucial period.</li><li>Join a friendly and collaborative support team.</li><li>Take full ownership of a stable payroll function with the chance to improve processes.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41NDA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-23T11:53:35Z

Financial Controller

Wantage, Oxfordshire
remote
Permanent
75000 - 85000 GBP / Yearly
Robert Half are working in partnership with a US listed business based in South Oxfordshire to recruit a Financial Controller within their shared service function. This is a senior role focusing on areas of Record to Report (R2R) across the EMEA region, an opportunity to partner with senior stakeholders whilst maintaining and improving controls, processes and systems.If you have worked within a large, complex environment and have an affinity to maintaining controls, reporting and efficient monthly/annual close then this is a great role to move into! There is a road to develop and transform the function into a value add, best in class operation, this would suit a candidate with ideas and a mindset geared towards process improvement and change.As Financial Controller, you will receive a base salary of in the region of £75,000 to £85,000 with excellent benefits including a 15% bonus! Please not this role is a site-based position. Key responsibilities include<ul style="text-align: justify;"><li>Accountable for the accuracy and delivery of management reporting, statutory accounts, balance sheet integrity and overall financial records of the EMEA region</li><li>Operate as the finance lead for your region, a conduit between the head office/group functions and regional leads within the business in their respective entities</li><li>Drive continuous improvement and optimisation within areas of ERP and reporting tools</li><li>Deliver multi-entity financial reporting under IFRS/US GAAP</li><li>Establish what good looks like in terms of performance/team management with clear KPI's, plan and deliverables - coach, develop and drive the function</li><li>Own month-end, quarter-end and year-end closes across the region</li><li>Build strong and valuable relationships with cross-functional stakeholders</li></ul> About your experience<ul><li style="text-align: justify;">Fully qualified (ACA/ACCA/CIMA)</li><li style="text-align: justify;">Experience within the group reporting/R2R function of a complex and international business</li><li style="text-align: justify;">Ability to maintain control and compliance whilst developing best in class processes</li><li style="text-align: justify;">Strong communication and business partnering capabilities, working with international senior stakeholders</li><li style="text-align: justify;">Excellent systems aptitude with mainstream ERP experience</li><li style="text-align: justify;">Desire to be seen as a leader, setting tone and example for the function</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y3JhaWcua2lsbWluc3Rlci43NzEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-16T09:40:30Z

Technical Delivery Lead / Contract

Bristol, Bristol
remote
Contract
- GBP / Yearly
Technical Delivery Lead / Contract / Outside IR35Bristol based client, hybrid working (most likely 1/2 times per week onsite). This role requires someone from an Infrastructure Engineering background that can provide technical leadership, architectural direction and coordination of delivery activities. - Microsoft 365 Domain Consolidation - Review of current infrastructure - Definition of a practical roadmap for migration to cloudInterviews can be arranged immediately with a view of starting early April. Please apply with your CV via the link below or email me for more info (Joss. Escott@ Roberthalf. co. uk)Technical Delivery Lead / Contract / Outside IR35Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Sm9zcy5Fc2NvdHQuOTgwNTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-20T16:26:17Z

Operations Administrator

Warwick, Warwickshire
remote
Temporary
27000 - 28000 GBP / Yearly
A growing waste management business based in Warwick is looking for a proactive and organised Bookings Administrator to support the smooth day‑to‑day running of the office. This is a busy, customer-facing role requiring excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment.<h2>Key Responsibilities</h2><ul><li>Act as the first point of contact for incoming telephone calls, providing friendly and professional customer service.</li><li>Respond promptly to customer and supplier enquiries, resolving queries efficiently.</li><li>Take bookings over the phone and via email, ensuring accurate information is captured.</li><li>Place bookings with external providers and track delivery progress.</li><li>Produce and manage all relevant paperwork associated with bookings and daily operations.</li><li>Support with internal audits and compliance-related tasks.</li><li>Enter information accurately into spreadsheets and maintain up-to-date records.</li><li>Input data into the finance system as required.</li><li>General administrative duties including filing, photocopying, scanning, and document organisation.</li><li>Process parts orders and manage stock levels to ensure availability for engineers.</li><li>Provide wider admin support to the Office Manager and the team as needed.</li></ul><h2>Skills & Experience Required</h2><ul><li>Excellent written and verbal communication skills.</li><li>Strong customer service capability with a professional and friendly approach.</li><li>Good working knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>High level of accuracy and attention to detail, especially when processing bookings and data.</li><li>Ability to prioritise workload, work independently and use initiative.</li><li>A collaborative team player with a flexible attitude.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS45MTgyOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-25T15:55:44Z