Service Delivery Manager Jobs in Swindon, Swindon

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Marketing Manager

Oxford, Oxfordshire
remote
Permanent
50000 - 55000 GBP / Yearly
Marketing Manager Oxfordshire | Predominantly home-based with flexible working (must be able to commute to Oxford as needed) | Permanent, full-time Salary: up to £55,000 DOEThe CompanyRobert Half is proud to be working exclusively with Rock Management Services (Rock MS), based in Kidlington, Oxfordshire, to recruit a Marketing Manager to lead their marketing function.Rock MS provides outsourced business support to organisations, predominantly within the legal sector, covering marketing, HR, IT, finance, practice management and compliance, so clients can stay lean and focused on their core business. Led by Managing Director Judy Matthews, Rock MS supports a portfolio of clients, most notably Reeds Solicitors, a top-tier UK law firm with 300 staff across 22 offices, and has also developed its own Case and Practice Management solution, Bedrock.Rock MS's marketing services span website development, social media strategy, SEO, and legal directory submissions such as Legal 500 and Chambers & Partners, helping clients strengthen their online presence and convert enquiries into clients.The RoleWe are looking for an ambitious, commercially minded Marketing Manager with strong technical knowledge of websites, SEO and digital marketing. This is a hands-on role for someone who can develop and execute marketing strategy while also understanding what happens under the bonnet of a website - comfortable working with developers, agencies and senior stakeholders, but equally happy in Google Search Console, GA4, CMS platforms and technical SEO audits.It's a genuinely unique position: you'll lead marketing not just for Rock MS itself, but for a portfolio of its clients, predominantly within the legal sector, including Reeds Solicitors - wearing multiple hats across different brands, campaigns and priorities, which could suit someone with an agency background. You'll lead a small team, including a Content Marketer and Social Media Assistant, and work closely with consultants across the portfolio.Responsibilities<ul><li>Own the development and delivery of digital marketing strategy for Rock MS, Bedrock, Reeds Solicitors and other clients</li><li>Lead integrated marketing campaigns across digital and offline channels, managing budgets and demonstrating clear ROI</li><li>Identify opportunities to increase brand awareness, website traffic, leads and customer acquisition</li><li>Own website content, structure, navigation and user journeys from a marketing and performance perspective</li><li>Own SEO strategy and execution across the portfolio, including on-page optimisation, technical SEO, keyword research and content strategy</li><li>Monitor and report on SEO and digital performance using analytics tools, translating data into actionable recommendations</li><li>Work with developers on website improvements, using a working understanding of HTML, CSS and basic JavaScript to diagnose issues</li><li>Manage CMS platforms such as WordPress or Shopify, and conduct regular technical SEO audits</li><li>Optimise page titles, meta descriptions, headings, internal linking and content structure</li><li>Manage and develop a small team, and work closely with consultants supporting the wider function</li><li>Oversee email marketing campaigns, supplier relationships (PR, web design, PPC) and directory/award submissions</li><li>Maintain brand consistency across all marketing materials and client-facing output across multiple brands</li></ul>About You<ul><li>Proven experience in a marketing manager or senior marketing executive role, ideally within professional services, legal or a B2B environment</li><li>Organised and commercially focused, but also technically curious, analytical, proactive, hands-on and creative</li><li>Strong, hands-on SEO expertise, including technical SEO, on-page optimisation, keyword strategy and use of SEO tools, with a track record of improving organic performance</li><li>Confident working with data and digital analytics to measure and improve campaign and SEO performance</li><li>Experience managing multi-channel campaigns and email marketing via CRM or marketing automation tools</li><li>Good understanding of HTML and CSS</li><li>Excellent project management skills, confident managing external suppliers and senior stakeholders</li><li>A degree in marketing, business or a related field, or CIM qualification, or equivalent demonstrable experience</li></ul>Desirable<ul><li>Experience in legal sector marketing, including familiarity with Legal 500 or Chambers directory submissions</li><li>Experience mentoring or overseeing junior team members</li><li>Knowledge of paid media (PPC and paid social), and familiarity with design tools such as Canva or Adobe Creative Suite</li></ul>In summary: a commercially driven Marketing Manager who understands websites deeply, knows SEO inside out, and can turn digital activity into measurable growth.What's on Offer<ul><li>Salary up to £55,000, depending on experience</li><li>Predominantly home-based working, with flexible schemes including compressed 4 day weeks, 9 day fortnights, TOIL and other hybrid options</li><li>Permanent, full-time role with genuine influence over marketing strategy, and a varied client portfolio spanning multiple brands within the legal sector</li><li>25 days holiday plus bank holidays, rising to 30 days with service, plus the option to purchase up to 5 additional days</li><li>Additional paid celebration day, plus discretionary days off at Christmas</li><li>Enhanced family friendly policies</li><li>Private medical healthcare, with the option to add optical and dental cover</li><li>Discounted gym membership and cycle to work scheme</li><li>A strong focus on wellbeing, including an employee assistance programme, free online counselling, mini health checks and wellbeing webinars</li><li>Ongoing training and development, and a culture built on respect and encouragement to bring forward new ideas</li></ul>For a confidential conversation about this role, please get in touch. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTUzMTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-21T15:51:01Z

IT Operations Manager

Reading, Berkshire
remote
Permanent
60000 - 65000 GBP / Yearly
IT Operations Manager Reading | £65,000 | Permanent | 5 days office-based initially, reducing to 3 days after probation We are recruiting for an experienced IT Operations Manager to join a growing organisation based in Reading. This is a key role within the technology function, responsible for ensuring the organisation's IT services and infrastructure are reliable, secure, efficient and aligned with business needs. Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment. The role You will take ownership of IT service delivery and operational performance, ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation. Key responsibilities will include: * Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services * Managing and developing technical support capabilities * Ensuring IT services meet agreed SLAs and performance targets * Managing incidents, problems, changes and major incidents * Driving continuous improvement across IT operations and service management * Maintaining the stability and security of Microsoft 365, Azure, Active Directory/Entra ID and endpoint services * Overseeing infrastructure upgrades, patching and lifecycle management * Supporting disaster recovery and business continuity * Managing third-party IT suppliers and service providers * Monitoring supplier performance against agreed SLAs * Working closely with security teams to manage vulnerabilities, risks and compliance * Producing operational reports and performance dashboards * Managing operational budgets and identifying opportunities for cost efficiencies * Leading, coaching and developing members of the IT team About you We are looking for an experienced IT Operations, Infrastructure or Service Delivery professional who combines strong technical understanding with excellent people and stakeholder management skills. You will ideally have: * Significant experience in IT Operations, Infrastructure Management or Service Delivery * Experience managing technical support and/or infrastructure teams * Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID * Experience working within an ITIL-based service management environment * Strong experience managing incidents, problems, changes and operational risk * Excellent supplier and stakeholder management skills * Strong analytical and troubleshooting capabilities * Excellent written and verbal communication skills * A degree in IT, Computer Science or equivalent professional experience Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications. What you'll get * £65,000 salary * Permanent position * Reading-based * 5 days in the office initially, reducing to 3 days per week after successful completion of probation * Monday-Friday, 7:00am to 4:00pm or 7:30am-4:30pm * 24 days' holiday + bank holidays * Opportunity to play a key role in the development and improvement of the IT function * Supportive environment focused on initiative, learning, collaboration and continuous improvement Our values We believe in Deliver, Initiative, Appreciation, Learn and Support. We want people who take ownership, use their initiative, learn from challenges and work collaboratively to deliver great results. If you're an experienced IT Operations Manager, IT Infrastructure Manager or Service Delivery Manager looking for your next challenge, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44NTExNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-20T13:03:51Z

Operations Manager

Bristol, Bristol
remote
Permanent
40000 - 42000 GBP / Yearly
Operations Manager Robert Half Ltd is working in partnership with this organisation to recruit an experienced Operations Manager for this role.Salary: Circa £42,000 + excellent benefits package Hours: Full-time Location: North BristolThe RoleWe are looking for an experienced and highly capable Operations Manager to take ownership of the day-to-day operational running of a busy, organisation.This is a broad, hands-on role suited to someone who enjoys being the lynchpin between multiple stakeholders, teams and functions. You will bring together facilities, health & safety, administration, HR and finance, ensuring that everything works effectively behind the scenes so that the wider organisation can focus on delivering its core purpose.You might come from a multisite retail, hospitality, education, leisure, healthcare or other customer-facing operational environment. What matters most is your ability to manage complexity, build strong relationships and keep multiple priorities moving simultaneously.You will need to be comfortable spinning multiple plates, responding calmly to changing priorities and knowing when to take ownership, when to delegate and when to bring in specialist support.Key ResponsibilitiesOperational Management<ul><li>Take overall responsibility for the effective day-to-day operation of multiple sites.</li><li>Coordinate activity across facilities, administration, HR, finance, compliance and other support functions.</li><li>Act as a key point of contact between operational teams, senior leaders, central functions and external suppliers.</li><li>Identify operational issues early and ensure they are resolved quickly and effectively.</li><li>Develop practical processes and systems that improve efficiency, consistency and service delivery.</li><li>Support the implementation of organisational change and new initiatives.</li></ul>Health, Safety & Compliance<ul><li>Ensure appropriate health & safety systems, procedures and risk assessments are in place and maintained.</li><li>Monitor compliance across sites and ensure actions are followed through.</li><li>Coordinate incident, accident and first-aid processes as required.</li><li>Maintain accurate operational records, policies and documentation.</li><li>Work with relevant specialists and senior colleagues to manage safeguarding, compliance and regulatory requirements.</li></ul>Facilities & Estates<ul><li>Oversee the effective management and maintenance of sites, buildings and facilities.</li><li>Coordinate internal site teams and external contractors and service providers.</li><li>Manage facilities-related contracts and ensure suppliers deliver against agreed standards.</li><li>Ensure appropriate fire, emergency and business continuity arrangements are in place.</li><li>Monitor maintenance requirements, repairs and improvements and ensure issues are progressed to completion.</li></ul>People & HR<ul><li>Work closely with HR/People colleagues on recruitment, onboarding, compliance and employee administration.</li><li>Ensure relevant employment records and compliance checks are maintained.</li><li>Coordinate absence and other people-related processes.</li><li>Support managers and colleagues with operational HR matters, escalating to specialist HR support where appropriate.</li></ul>Finance & Administration<ul><li>Work with finance colleagues to monitor budgets, expenditure and operational costs.</li><li>Support purchasing, invoicing and supplier management.</li><li>Ensure operational spend represents good value and is appropriately controlled.</li><li>Oversee administration processes and ensure teams provide an efficient, professional service.</li><li>Maintain accurate records, reports and documentation.</li></ul>Stakeholder Management<ul><li>Build strong and trusted relationships with senior leaders, operational teams, central functions and external partners.</li><li>Act as the link between multiple stakeholders, ensuring information flows effectively and actions are followed through.</li><li>Communicate clearly and confidently with people at all levels.</li><li>Influence and challenge constructively when required while maintaining positive working relationships.</li><li>Represent the organisation professionally with suppliers, contractors and external partners.</li></ul>About YouWe are looking for someone who is:<ul><li>An experienced operations professional, ideally with multisite or multi-location experience.</li><li>Comfortable working across a broad range of operational disciplines rather than within a single specialist function.</li><li>Highly organised, able to prioritise effectively and comfortable managing competing demands.</li><li>A natural problem-solver who takes ownership and gets things done.</li><li>A confident and engaging communicator who can build relationships quickly.</li><li>Adaptable and calm under pressure, with the ability to respond to changing circumstances.</li><li>Commercially aware and comfortable working with budgets, suppliers and operational costs.</li><li>Confident working with health & safety, facilities, HR and compliance processes.</li><li>Able to influence and coordinate people without always having direct authority.</li><li>Comfortable moving between strategic thinking and practical, hands-on problem solving.</li><li>Someone who enjoys being the person who keeps all the moving parts connected and on track.</li></ul>ExperienceWe would particularly welcome applications from candidates with experience in multisite retail, hospitality, leisure, education, healthcare, property, facilities or other complex customer-facing environments.You do not need to have worked in the same sector. We are more interested in your operational breadth, judgement, communication skills and ability to manage complexity.Above all, you will be someone who can walk into a busy environment, understand what needs to happen, bring the right people together and make sure it gets done.What Success Looks LikeSuccess in this role means that the organisation's sites run safely, efficiently and consistently, people know who to go to when they need help, issues are resolved before they become problems, and senior leaders have confidence that the operational detail is being well managed.You will be the person who connects the dots, keeps things moving and makes the complicated look straightforward. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNjM5NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-17T09:35:12Z

Project Accountant

Kidlington, Oxfordshire
remote
Permanent
60000 - 65000 GBP / Yearly
Robert Half is partnering with a well-established engineering business based near Kidlington to recruit an experienced Project Accountant. This is a fantastic opportunity to join a busy programme finance function within a technically complex, multi-project environment, supporting delivery teams with robust financial control, reporting and commercial insight.This role would suit a finance professional who enjoys working closely with delivery and programme teams, translating operational activity into accurate financial data, and who is comfortable balancing multiple deadlines in a fast-paced setting.The RoleReporting into the finance leadership team, you'll take ownership of the financial health of a portfolio of active projects, acting as the go-to finance contact for programme managers and senior stakeholders.Commercial & Proposals<ul><li>Review and sign off the financial assumptions underpinning new customer proposals before they go out the door</li><li>Build out project plans, work packages and schedules to support future bids and contract submissions</li></ul>Budgeting & Forecasting<ul><li>Own the forecast update cycle, feeding into the wider annual operating plan and flagging any deviation from budget</li><li>Keep project cost data accurate, with correct cost allocation and up-to-date hours bookings across the portfolio</li><li>Identify and manage financial risk across your project portfolio</li></ul>Reporting & Governance<ul><li>Produce monthly project reviews and forecast-to-completion updates, checking labour and third-party costs are booked correctly</li><li>Support the month-end close process, applying the correct accounting treatment across projects</li><li>Act as first point of contact for all project-related finance queries, providing challenge and support to delivery teams as needed</li><li>Respond to ad hoc financial requests from the wider programme</li><li>Monitor compliance with internal policy, accounting standards and risk management procedures</li><li>Maintain project financial data within the company's ERP system, liaising with IT on any reporting changes required</li><li>Support internal and external audit processes, answering project-related queries as they arise</li></ul>What You'll NeedEssential<ul><li>Solid background in financial controlling and/or project/programme reporting</li><li>Strong grasp of core accounting principles</li><li>Confident communicator, both written and verbal, with strong report-writing skills</li><li>Proficient in MS Office, particularly Excel</li><li>Comfortable juggling multiple priorities and working to tight deadlines</li><li>Good understanding of work package management and control</li><li>Working knowledge of risk management principles</li><li>A methodical, organised approach to planning and tracking</li><li>Professional accountancy qualification, or actively working towards one (part-qualified considered)</li></ul>Desirable<ul><li>Experience with a major ERP system</li><li>Prior experience in project accounting</li><li>Exposure to government or public-sector commercial and accounting frameworks</li><li>Awareness of single-source procurement/contract regulations</li></ul>The Package<ul><li>£60,000 - £65,000 depending on experience</li><li>Hybrid working - 3 days per week in the office, 2 days per week WFH</li><li>Strong company pension contribution</li><li>Private medical cover</li><li>Annual leave that increases with length of service</li><li>Bonus scheme</li><li>Additional lifestyle and wellbeing benefits</li></ul>Please note: Full right to work in the UK is required, as visa sponsorship is not available for this role.For a confidential conversation about this role, please contact Charlie at Robert Half. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS43NzYyMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-10T16:15:22Z

4 results for Service Delivery Manager in Swindon, Swindon