29 Results for Operations Manager Jobs in Swindon

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Financial Controller

Southampton, Hampshire
remote
Permanent
75000 - 90000 GBP / Yearly
FINANCIAL CONTROLLER - SOUTHAMPTONI am excited to be the exclusive recruitment partner to this incredible retail brand that has risen from founder lead start up to almost 50 stores nationwide in six years! They have ambitious plans to dominate the UK market through both acquisition (several currently in play) and organic growth, and now need to recruit their first ever Financial Controller to insource finance, put all processes and systems in from scratch, work through historical issues around stock control, VAT, credit control, supplier payments and take them through their first ever audit, whilst integrating in acquisitions, building your own team, developing a technology strategy and delivering it. Every day will be a different challenge, and the ownership want to grow at pace, so be ready for an incredible journey towards a sale process in the future! This role is based at their Southampton HQ with the opportunity to work from home 3 days a week, and can offer up to £90k P/A plus bonus and benefits. It would ideally suit a qualified accountant with strong technical knowledge, and eye for detail, an innovative nature and the confidence to present to C-suite.Duties:<ul><li>To insource all financial accounting and tax activities from their outsourced provider</li><li>To map out resource, and begin to build out a finance team inhouse</li><li>Responsible for ensuring the completion of monthly management accounts, in line with Group deadlines</li><li>Responsible for the integrity of the balance sheet through regular monthly reconciliations and reviews</li><li>Co-ordinating the management of cash flow and cash flow projections across the business</li><li>Ensure the business follows all required internal procedures and legislation</li><li>Own the annual audit, liaising with the external auditors and other stakeholders</li><li>Drive the month end review process and year end close to gain clear understanding of P&L, Cashflow and Balance Sheet performance Financial Planning & Analysis</li><li>Preparation of annual financial budgets and periodic forecasts for P&L, balance sheet and cashflow</li><li>Improve and embed 'FP&A' quality reporting across the leadership</li><li>Support Head of commercial finance in improving the quality of commercial insight / commentary of business performance and developing "business partnering" capability</li><li>Prepare and deliver commercial performance reports for internal and external stakeholders</li><li>Drive improvements in reporting tools and processes to ensure accurate, timely data</li><li>Develop and extend the use of a fit for purpose ERP and related technology tools across the group companies, to improve financial insight and monthly reporting</li><li>Work with other Teams to standardise and streamline operations through process and systems changes</li><li>To support M&A activities, and integrate acquisitions</li></ul>Benefits:<ul><li>A highly competitive base salary of between £75,000 and £90,000 p/a based on the candidate's experience.</li><li>A performance related bonus of up to 15%</li><li>4% contributory pension</li><li>25 days holiday</li><li>WFH flexibility 2-3 days per week</li><li>Discounts on products</li><li>Other great benefits on application</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuNDI4OTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-25T12:27:27Z

Customer Service Assistant

Bracknell, Berkshire
remote
Permanent
30000 - 35000 GBP / Yearly
<h1>Customer Service Specialist</h1>Location: Bracknell, Berkshire Salary: £28,000 - £35,000 per annum Working Pattern: Full-time, office-based Experience: Minimum 2 years' relevant experience<h3>The Opportunity</h3>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.<h3>Key Responsibilities</h3><ul><li>Provide customer support via telephone, email and live chat across multiple customer programmes.</li><li>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</li><li>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</li><li>Respond to queries regarding orders, payments, refunds, credits and payment status.</li><li>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</li><li>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</li><li>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</li><li>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</li><li>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</li><li>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</li><li>Identify recurring customer issues and recommend improvements to processes and service delivery.</li></ul><h3>About You</h3>To be successful in this role, you will ideally have:<ul><li>At least 2 years' experience within a customer service or contact-centre environment.</li><li>Excellent written and verbal communication skills.</li><li>Experience handling customer enquiries across telephone, email and live chat.</li><li>A strong understanding of customer service KPIs and working towards performance targets.</li><li>Experience using ticketing systems or customer relationship management (CRM) software.</li><li>The ability to manage multiple enquiries and processes simultaneously.</li><li>A calm, professional and empathetic approach when dealing with customer complaints.</li><li>Strong attention to detail and the ability to accurately maintain customer records.</li><li>A good understanding of data protection and customer confidentiality.</li><li>Basic knowledge of mobile devices and common smartphone queries.</li><li>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</li></ul><h3>Desirable Experience</h3><ul><li>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</li><li>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</li><li>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</li><li>Additional European language skills, such as French, German, Spanish or Italian.</li><li>Knowledge of the Consumer Rights Act 2015.</li></ul><h3>The Company</h3>You will be joining an established international business operating within the global mobile technology and refurbished device market.With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-11-03T16:57:47Z

Financial Controller

Didcot, Oxfordshire
remote
Temporary
80000 - 80000 GBP / Yearly
Interim Financial Controller - Didcot £80,000 equivalent | Hybrid | 2-3 month Robert Half Ltd are supporting a business in Didcot who are looking for an experienced Financial Controller to join them on a 2-3 month assignment.Key responsibilities:<ul data-spread="false"><li>Prepare monthly management accounts, including journals, accruals, prepayments and balance sheet reconciliations.</li><li>Provide financial reporting, analysis and commentary to the Board and Exec team.</li><li>Lead budgeting, forecasting and financial modelling.</li><li>Oversee day-to-day finance operations, including AP/AR and project cost monitoring.</li><li>Strengthen financial controls and drive continuous improvement across finance processes.</li><li>Manage relationships with auditors, banks and HMRC.</li><li>Lead and support the Finance team.</li></ul> About you:<ul data-spread="false"><li>Fully qualified accountant (ACA, ACCA or CIMA).</li><li>Strong Financial Controller/Finance Manager experience, ideally within a complex or fast-paced environment.</li><li>Strong technical accounting, financial reporting, forecasting and financial controls experience</li><li>Confident working with senior stakeholders and presenting financial information to the Board/Exec team.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNDA4ODcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-09T09:18:02Z

Finance Assistant/Sales Ledger

Bristol, Bristol
remote
Permanent
- GBP / Yearly
Accounts Receivable & Credit Control Assistant£30,000-£40,000 | Bristol | Office-based | Monday-FridayAn opportunity to take ownership, develop your skills and make a real impact within a growing finance function.Are you an experienced Accounts Assistant looking for a role where you can take ownership of your work, broaden your experience and become a key part of a finance team?We're working with a business in Bristol looking to appoint an Accounts Receivable & Credit Control Assistant.You'll play an important role in the day-to-day running of the finance function, taking responsibility for customer accounts, overseeing outstanding payments and helping ensure the business maintains strong financial controls. What's particularly appealing about this opportunity is the breadth of exposure it offers, with the chance to get involved in process improvements, systems development and wider finance projects.If you're someone who enjoys taking initiative, building relationships and finding better ways of working, this could be an excellent next step.Why consider this opportunity?<ul><li>Real responsibility: Take ownership of customer accounts and have a direct influence on the effectiveness of the sales ledger and credit control function.</li><li>Variety: Enjoy a broad position covering invoicing, reconciliations, cash allocation, credit management, reporting and month-end activities.</li><li>Opportunity to make improvements: Get involved in developing processes, improving financial controls and making better use of existing systems.</li><li>Wider finance exposure: Work alongside the Financial Controller and wider finance team, gaining exposure beyond the traditional accounts receivable remit.</li><li>Career development: An opportunity to build on your existing finance experience, with AAT studies and further professional development welcomed.</li></ul>What will you be doing?You'll have a varied workload, with responsibility spanning several important areas of the finance operation.Accounts Receivable & Sales Ledger<ul><li>Manage the accurate and timely processing of customer invoices.</li><li>Maintain customer accounts, ensuring records are accurate and up to date.</li><li>Complete sales ledger reconciliations and investigate any discrepancies.</li><li>Allocate incoming payments and resolve unidentified or unallocated cash.</li><li>Prepare and issue monthly customer statements.</li></ul>Credit Control & Customer Relationships<ul><li>Proactively monitor outstanding balances and take ownership of chasing overdue payments.</li><li>Contact customers via telephone, email and written correspondence to resolve payment queries and secure outstanding funds.</li><li>Negotiate payment arrangements where necessary and escalate more challenging accounts.</li><li>Help achieve debtor day and overdue debt collection targets.</li><li>Review new customer credit applications and assist with setting and monitoring appropriate credit limits.</li></ul>Reporting & Financial Controls<ul><li>Assist with aged debt reporting and cash collection forecasting.</li><li>Support month-end activities relating to accounts receivable and credit control.</li><li>Ensure transactions are accurately documented and appropriate audit trails are maintained.</li></ul>Process Improvement & Wider Finance Support<ul><li>Contribute to improving customer onboarding, credit control and order-to-cash procedures.</li><li>Identify opportunities to streamline processes and maximise the functionality of existing finance systems.</li><li>Work with colleagues across the business to resolve invoice queries, discrepancies and customer disputes.</li><li>Support the wider finance team during periods of absence or increased workload.</li><li>Get involved in ad hoc finance projects and initiatives focused on improving efficiency, controls and reporting.</li></ul>What are we looking for?We're keen to speak with individuals who have some previous experience in a finance or accounts-based position, particularly within sales ledger, accounts receivable or credit control.You'll ideally have:<ul><li>Previous experience in a finance, accounts administration or customer accounts role, ideally with exposure to sales ledger and credit control.</li><li>Strong attention to detail and the ability to maintain accuracy across financial records.</li><li>Confident communication and interpersonal skills, with the ability to negotiate professionally with customers.</li><li>Excellent organisation and time management, with the ability to manage competing priorities and deadlines.</li><li>A proactive attitude, taking ownership of responsibilities and working independently.</li><li>An inquisitive mindset and an interest in understanding and improving financial systems and processes.</li><li>Experience using Microsoft Office, particularly Excel, Outlook and Teams.</li><li>Exposure to an ERP or finance system such as Microsoft Dynamics, Sage or SAP.</li></ul>It would be a bonus if you also have:<ul><li>An interest in continuous improvement and process optimisation.</li><li>AAT studies or an ambition to pursue a professional finance qualification.</li></ul>Salary & Benefits<ul><li>£30,000-£40,000 salary, dependent on experience.</li><li>23 days annual leave plus bank holidays.</li><li>Private healthcare cash plan.</li><li>Life insurance.</li><li>Free onsite parking.</li><li>Employee referral programme.</li></ul>The Practical Details<ul><li>Location: Bristol.</li><li>Working pattern: Fully office-based.</li><li>Hours: 40 hours per week, Monday to Friday, standard office hours</li><li>Reporting to: Financial Controller.</li></ul>Interested?If this sounds interesting I want to hear from you… please reach out to apply! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SnVhbi5Db2xlZ2F0ZS45MzkwNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-11-03T15:58:05Z

29 results for Operations Manager in Swindon