<p>Exciting opportunity for an IT Support Engineer to join a thriving business based near Didcot, offering up to £40,000 depending on experience plus excellent benefits</p><p><strong>The role</strong></p><p>As IT Support Engineer, you'll be responsible for:</p><ul><li>providing excellent 1st-2nd line support and service to users across the business, both locally and internationally</li><li>building and deploying laptops, desktops, mobile devices etc. (predominantly Windows, some MacOS)</li><li>managing starters / leavers process, building and deploying new equipment as well as decommissioning </li><li>managing and supporting M365, Entra ID, OneDrive, SharePoint, Intune etc. </li><li>license management (software & hardware) </li><li>support on various IT projects </li></ul><p><strong>About you</strong></p><p>Applicants for the IT Support Engineer role will have:</p><ul><li>prior experience gained in a similar IT Support, Help desk, Service Desk, IT Technician role</li><li>excellent communication and customer service skills </li><li>experience with M365, Windows, Intune, Windows, Entra ID etc. </li><li>excellent troubleshooting skills and ability to take ownership of problems </li><li>basic networking and cyber security skills </li></ul><p><strong>On offer</strong></p><p>Salary up to £40,000 depending on experience plus excellent benefits including hybrid working</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjczMjAyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Contract Opportunity: 1st & 2nd Line IT Support Engineer</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"><strong>Role: 1st & 2nd Line IT Support Engineer</strong></p><p style="margin: 0in; font-size: 11.0pt;">📍 Location: Oxfordshire</p><p style="margin: 0in; font-size: 11.0pt;">💷 Rate: Competitive Daily Rate</p><p style="margin: 0in; font-size: 11.0pt;">🕐 Working Pattern: Full Time</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Key Responsibilities</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide 1st and 2nd line technical support across hardware, software and network-related issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install, configure and troubleshoot hardware, software and corporate devices</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support user on-boarding and off-boarding, including account setup, identity management and hardware preparation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot workplace technologies, with a strong focus on:</li><ul type="circle" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Active Directory</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Exchange</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Windows</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Microsoft 365 (M365)</li></ul><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide basic networking support and troubleshooting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide IT support to both office-based and remote users</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Work effectively both independently and collaboratively as part of a wider IT team</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">About You</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">You will have previous experience in a 1st and/or 2nd Line IT Support role, with strong troubleshooting skills and a practical, user-focused approach. Experience supporting Microsoft-based workplace environments is essential.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">My client is looking to move quickly on this opportunity. If you are interested, please get in touch with an up-to-date CV as soon as possible.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Contract Opportunity: 1st & 2nd Line IT Support Engineer</p><br><br><br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjUwNDM4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are exclusively working with a long-established, family-focused business in the heart of the Cotswolds to recruit a Payroll Administrator. The company is growing and modernising, and it's investing in its people and services while staying true to its community values. You'll be the go-to person for accurate weekly payroll data. You'll also give the wider operations team practical administrative support, so this suits someone who likes variety and being close to the day-to-day.</p><p><strong>Payroll Administrator</strong><br /> <strong>Salary:</strong> £35,000 per annum<br /> <strong>Location:</strong> Bourton-on-the-Water, Cotswolds<br /> <strong>Contract:</strong> Permanent, 40 hours per week, Monday to Friday</p><p><strong>Key responsibilities</strong></p><ul><li>Prepare and submit accurate weekly operational and payroll data for frontline colleagues</li><li>Check clocking records against scheduled duties, investigating and resolving any discrepancies</li><li>Manage holiday allocation for colleagues in line with business needs</li><li>Act as a first point of contact for colleague queries by phone, email and in person</li><li>Work closely with HR on colleague administration, including starters, leavers and employee updates</li><li>Support day-to-day site operations, assisting the operations team when required</li><li>Handle justified complaints through informal discussions</li><li>Order and distribute uniform, and maintain the related records</li><li>Manage petty cash, prepaid cards, cash machine issues and cash variances</li><li>Keep accurate records, update internal systems and complete general administrative duties</li><li>Support the wider team and promote company values at all times</li></ul><p><strong>About you</strong></p><ul><li>Experience in payroll administration, including checking and correcting payroll data</li><li>Experience working within a finance team</li><li>Strong Excel skills and familiarity with rota systems</li><li>Strong communication and teamwork skills, with excellent attention to detail</li><li>Able to prioritise your workload, meet deadlines and work independently</li><li>Reliable, punctual and flexible when the business needs it</li></ul><p><strong>What's on offer</strong></p><ul><li>£35,000 per annum</li><li>Holiday purchase scheme</li><li>20 days' annual leave plus bank holidays</li><li>Pension scheme</li><li>Lifestyle benefits</li><li>Employee assistance programme</li><li>Career development opportunities within the wider group</li></ul><p><strong>How to apply</strong></p><p>Robert Half is working exclusively with the company on this role. To apply, please send your CV via the link or contact the Oxford office for a confidential conversation.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4zNzIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong> FINANCIAL CONTROLLER - SOUTHAMPTON</strong></p><p>I am excited to be the exclusive recruitment partner to this incredible retail brand that has risen from founder lead start up to almost 50 stores nationwide in six years! They have ambitious plans to dominate the UK market through both acquisition (several currently in play) and organic growth, and now need to recruit their first ever Financial Controller to insource finance, put all processes and systems in from scratch, work through historical issues around stock control, VAT, credit control, supplier payments and take them through their first ever audit, whilst integrating in acquisitions, building your own team, developing a technology strategy and delivering it.<br /> <br /> Every day will be a different challenge, and the ownership want to grow at pace, so be ready for an incredible journey towards a sale process in the future!<br /> <br /> This role is based at their Southampton HQ with the opportunity to work from home 3 days a week, and can offer up to £90k P/A plus bonus and benefits.<br /> <br /> It would ideally suit a qualified accountant with strong technical knowledge, and eye for detail, an innovative nature and the confidence to present to C-suite.</p><p><strong>Duties:</strong></p><ul><li>To insource all financial accounting and tax activities from their outsourced provider</li><li>To map out resource, and begin to build out a finance team inhouse</li><li>Responsible for ensuring the completion of monthly management accounts, in line with Group deadlines</li><li>Responsible for the integrity of the balance sheet through regular monthly reconciliations and reviews</li><li>Co-ordinating the management of cash flow and cash flow projections across the business</li><li>Ensure the business follows all required internal procedures and legislation</li><li>Own the annual audit, liaising with the external auditors and other stakeholders</li><li>Drive the month end review process and year end close to gain clear understanding of P&L, Cashflow and Balance Sheet performance Financial Planning & Analysis</li><li>Preparation of annual financial budgets and periodic forecasts for P&L, balance sheet and cashflow</li><li>Improve and embed 'FP&A' quality reporting across the leadership</li><li>Support Head of commercial finance in improving the quality of commercial insight / commentary of business performance and developing "business partnering" capability</li><li>Prepare and deliver commercial performance reports for internal and external stakeholders</li><li>Drive improvements in reporting tools and processes to ensure accurate, timely data</li><li>Develop and extend the use of a fit for purpose ERP and related technology tools across the group companies, to improve financial insight and monthly reporting</li><li>Work with other Teams to standardise and streamline operations through process and systems changes</li><li>To support M&A activities, and integrate acquisitions</li></ul><p><strong>Benefits:</strong></p><ul><li>A highly competitive base salary of between £75,000 and £90,000 p/a based on the candidate's experience.</li><li>A performance related bonus of up to 15%</li><li>4% contributory pension</li><li>25 days holiday</li><li>WFH flexibility 2-3 days per week</li><li>Discounts on products</li><li>Other great benefits on application</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuNDI4OTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-pm-slice="1 3 []">We are seeking an experienced IT Manager to lead a small technical team and oversee IT infrastructure, systems and support services across a multi-site organisation. This is a permanent role paying up to £63,500 plus company car, with hybrid working after successful completion of probation.</p><p>This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency.</p><p><strong>Key Responsibilities</strong></p><ul data-spread="false"><li><p>Lead, mentor and develop the internal IT team, promoting accountability and continuous improvement.</p></li><li><p>Oversee IT support, service desk operations and service level agreements.</p></li><li><p>Manage IT infrastructure, including servers, networks, applications, devices and communications.</p></li><li><p>Plan and deliver IT projects, managing resources, budgets, suppliers and timescales.</p></li><li><p>Support IT strategy, technology improvements and business transformation initiatives.</p></li><li><p>Maintain cyber security, data protection, system updates and IT governance.</p></li><li><p>Develop and test business continuity and disaster recovery arrangements.</p></li><li><p>Provide hands-on technical support and troubleshooting when required</p></li></ul><p><strong>About You</strong></p><ul data-spread="false"><li><p>Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, Azure/Entra ID, Active Directory, SharePoint Online and SQL Server.</p></li><li><p>Good understanding of networking, storage, virtualisation and remote desktop technologies.</p></li><li><p>Knowledge of cyber security, GDPR and IT governance.</p></li><li><p>Proven IT project management and service delivery experience.</p></li><li><p>Strong leadership, communication, organisational and problem-solving skills.</p></li><li><p>A proactive, hands-on approach with a focus on ownership and continuous improvement.</p></li></ul><p><strong>On Offer</strong></p><ul><li>Salary up to £63,500</li><li>Company car</li><li>Hybrid working - 3 days a week in Melksham</li><li>Competitive benefits</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMzU2MTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Exciting opportunity to join a well established and growing business based in Wantage as Infrastructure Team Leader, offering excellent career progression and development and competitive salary/package.</p><p><strong>The Role</strong></p><p>As Infrastructure Team Leader, you'll be responsible for:</p><ul><li>leading a small team of infrastructure specialists, responsible for monitoring, supporting and maintaining a reliable and high-performing server, storage and data-centre infrastructure </li><li>coordinating activities with internal and 3rd party resources across multiple international sites </li><li>lead continuous improvement of backups, disaster recovery and monitoring processes</li><li>identify opportunities to implement new technologies in line with IT strategy, driving automation and continuous improvement</li><li>maintaining standards and adhering to compliance processes and procedures, in line with various IT and security frameworks </li><li>lead on exciting infrastructure change projects and initiatives</li></ul><p><strong>About you</strong></p><p>Applicants for the Infrastructure Team Leader role will:</p><ul><li>have sound experience gained as an infrastructure engineer, systems administrator, or similar, with strong knowledge across storage, server and data-centres, in particular Microsoft based infrastructure</li><li>be experienced with hyper-visor technologies (e.g. VMWare, Hyper-V, Nutanix, Proxmox)</li><li>have knowledge or experience of automation / orchestration (e.g. Ansible, Terraform) and container platforms (e.g. Kubernetes) would be beneficial </li><li>be comfortable working in a regulated environment and experience driving compliance with frameworks / standards</li><li>be comfortable working in an office based environment and with occasional international travel</li></ul><p><strong>On offer</strong></p><p>Competitive salary and benefits package, including generous pension, bonus, private medical and flexible working hours</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjczODg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>IT Operations Manager<br />Reading | £65,000 | Permanent | 5 days office-based initially, reducing to 3 days after probation<br />We are recruiting for an experienced IT Operations Manager to join a growing organisation based in Reading.<br />This is a key role within the technology function, responsible for ensuring the organisation's IT services and infrastructure are reliable, secure, efficient and aligned with business needs.<br />Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment.<br />The role<br />You will take ownership of IT service delivery and operational performance, ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation.<br />Key responsibilities will include:<br />* Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services<br />* Managing and developing technical support capabilities<br />* Ensuring IT services meet agreed SLAs and performance targets<br />* Managing incidents, problems, changes and major incidents<br />* Driving continuous improvement across IT operations and service management<br />* Maintaining the stability and security of Microsoft 365, Azure, Active Directory/Entra ID and endpoint services<br />* Overseeing infrastructure upgrades, patching and lifecycle management<br />* Supporting disaster recovery and business continuity<br />* Managing third-party IT suppliers and service providers<br />* Monitoring supplier performance against agreed SLAs<br />* Working closely with security teams to manage vulnerabilities, risks and compliance<br />* Producing operational reports and performance dashboards<br />* Managing operational budgets and identifying opportunities for cost efficiencies<br />* Leading, coaching and developing members of the IT team<br />About you<br />We are looking for an experienced IT Operations, Infrastructure or Service Delivery professional who combines strong technical understanding with excellent people and stakeholder management skills.<br />You will ideally have:<br />* Significant experience in IT Operations, Infrastructure Management or Service Delivery<br />* Experience managing technical support and/or infrastructure teams<br />* Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID<br />* Experience working within an ITIL-based service management environment<br />* Strong experience managing incidents, problems, changes and operational risk<br />* Excellent supplier and stakeholder management skills<br />* Strong analytical and troubleshooting capabilities<br />* Excellent written and verbal communication skills<br />* A degree in IT, Computer Science or equivalent professional experience<br />Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications.<br />What you'll get<br />* £65,000 salary<br />* Permanent position<br />* Reading-based<br />* 5 days in the office initially, reducing to 3 days per week after successful completion of probation<br />* Monday-Friday, 7:00am to 4:00pm or 7:30am-4:30pm<br />* 24 days' holiday + bank holidays<br />* Opportunity to play a key role in the development and improvement of the IT function<br />* Supportive environment focused on initiative, learning, collaboration and continuous improvement<br />Our values<br />We believe in Deliver, Initiative, Appreciation, Learn and Support.<br />We want people who take ownership, use their initiative, learn from challenges and work collaboratively to deliver great results.<br />If you're an experienced IT Operations Manager, IT Infrastructure Manager or Service Delivery Manager looking for your next challenge, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44NTExNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">