<p>Robert Half is excited to be partnering exclusively with a technology focused business in Kidlington in their search for a Cyber Security Specialist to join their expanding IT function. This is a permanent role, paying up to £65,000 with hybrid working. This is a fantastic opportunity to become the first dedicated Cyber Security specialist within the business, giving you the chance to shape security strategy, implement new technologies and play a key role in building a security function. <br /><br /><strong>The Role</strong></p><p class="isSelectedEnd">This is a varied position combining hands-on technical security with information security governance and compliance.</p><p class="isSelectedEnd">Key responsibilities include:</p><ul data-spread="false"><li>Taking ownership of the organisation's cyber security posture.</li><li>Monitoring security risks and proactively identifying vulnerabilities.</li><li>Review M365, Entra ID, endpoint security, and other security alerts </li><li>Carrying out risk and security assessments for new technologies, projects and business initiatives.</li><li>Supporting Information Security compliance in line with UK standards and regulations.</li><li>Assisting with Cyber Essentials and wider security governance activities.</li><li>Recommending, implementing and improving security tools, controls and processes.</li><li>Working on Microsoft security projects, including identity and access management improvements.</li><li>Collaborating with technical teams to ensure security is embedded across infrastructure and development.</li><li>Delivering security awareness training and promoting best practice across the business.</li><li>Advising stakeholders on security risks and recommending practical solutions.</li></ul><p><strong>About You</strong></p><p class="isSelectedEnd">We're looking for someone with a solid technical background who also enjoys the governance and compliance side of cyber security.</p><p class="isSelectedEnd">You'll ideally have experience with:</p><ul data-spread="false"><li>Cyber Security and Information Security.</li><li>Information Security Compliance / GRC.</li><li>Cyber Essentials.</li><li>Microsoft Windows Server.</li><li>Microsoft Azure.</li><li>Linux environments.</li><li>Risk assessments and vulnerability management.</li><li>Identity & Access Management.</li></ul><p><strong>Desirable Experience</strong></p><ul data-spread="false"><li>ISO 27001</li><li>Experience implementing cyber security tools and technologies.</li><li>Experience supporting environments of approximately 400+ users</li></ul><p><strong>On Offer</strong></p><ul><li>Salary up to £65,000 plus benefits</li><li>Hybrid working - average of 2 days a week in Kidlington plus ad-hoc travel to client sites</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNTUwNzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Group Tax Analyst - Interim Contract</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Rate:</strong> £400 per day<br /><strong>Working Pattern:</strong> Hybrid - 2 days per week in the office, 3 days remote<br /><strong>Contract:</strong> Initial 3 months, with potential to extend to 6 months<br /><strong>Start:</strong> ASAP</p><h2>The Opportunity</h2><p>We are seeking an experienced Group Tax Analyst to join a high-performing Group Finance function on an initial 3-month interim contract, with potential for extension.</p><p>This is a key role providing cover within the Group Tax function, working closely with the Group Head of Tax and wider Finance teams across the UK and Europe.</p><p>The successful candidate will need to be able to hit the ground running, take ownership of key tax accounting and reporting activities, and provide immediate support across a broad range of UK and international tax matters.</p><p>This would suit an experienced Corporate Tax / Tax Accounting professional with previous in-house experience who is comfortable working autonomously and managing multiple priorities in a fast-paced environment.</p><h2>Key Responsibilities</h2><ul><li><p>Support UK corporate tax compliance and reporting activities.</p></li><li><p>Prepare and support monthly, quarterly and year-end tax reporting.</p></li><li><p>Prepare tax disclosures for statutory accounts and management reporting.</p></li><li><p>Assist with corporate tax budgeting and forecasting.</p></li><li><p>Prepare and calculate management fees and support associated tax considerations.</p></li><li><p>Assist with transfer pricing projects, documentation and implementation.</p></li><li><p>Support Employment Related Securities (ERS) returns.</p></li><li><p>Undertake CFC analysis and support international tax activities.</p></li><li><p>Manage and support UK corporation tax quarterly instalment payments.</p></li><li><p>Support US quarterly corporate tax reporting.</p></li><li><p>Coordinate with Finance teams across the UK and Europe on corporate tax matters.</p></li><li><p>Provide support and analysis on international taxation issues, including transfer pricing.</p></li><li><p>Support tax activities relating to acquisitions, business transfers and wider transformation projects.</p></li><li><p>Coordinate Country-by-Country Reporting (CbCR) across the European group.</p></li><li><p>Provide support across VAT and employment tax matters where required.</p></li><li><p>Assist the Group Head of Tax with ad hoc tax projects and strategic initiatives.</p></li></ul><h2>About You</h2><p>We are looking for someone who can quickly understand an existing tax environment and become a valuable member of the team.</p><p>You will ideally have:</p><ul><li><p>Strong experience in <strong>UK corporate tax</strong>.</p></li><li><p>Previous <strong>in-house / industry experience</strong>.</p></li><li><p>Strong tax accounting and reporting experience.</p></li><li><p>Experience across international tax matters.</p></li><li><p>Exposure to <strong>transfer pricing, CFC and/or CbCR</strong>.</p></li><li><p>ACA, ACCA, CTA or equivalent qualification.</p></li><li><p>Excellent analytical and numerical skills.</p></li><li><p>Strong attention to detail.</p></li><li><p>The ability to manage competing priorities and meet tight deadlines.</p></li><li><p>Excellent communication skills and confidence working with senior stakeholders.</p></li><li><p>A proactive, commercially minded approach.</p></li><li><p>The ability to work independently and make an immediate contribution.</p></li></ul><p>Experience with <strong>ONESOURCE Corporate Tax and/or BPC</strong> would be advantageous.</p><h2>What's on Offer</h2><ul><li><p>£400 per day</p></li><li><p>Initial 3-month contract, with potential to extend to 6 months</p></li><li><p>Hybrid working - 2 days per week in Bracknell, 3 days remotely</p></li><li><p>Immediate / ASAP start</p></li><li><p>Opportunity to work closely with the Group Head of Tax</p></li><li><p>Broad exposure to UK and international corporate tax</p></li><li><p>High-impact interim assignment within an established Group Finance function</p></li></ul><p><strong>If you are an experienced corporate tax professional who can hit the ground running and is available at short notice, we'd be keen to hear from you.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy45NjY5OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p> </p><h1>Risk Analyst</h1><p><strong>Salary:</strong> £50,000 - £55,000 + Bonus<br /> <strong>Location:</strong> Greater Bristol Area<br /> <strong>Benefits:</strong> 10-15% Bonus, 25 Days Holiday + Bank Holidays, 7% Pension Match, Healthcare Cashback Scheme, EV Salary Sacrifice Scheme</p><p>Are you looking for a role that offers genuine exposure to senior leadership and the opportunity to influence business-wide decision making?</p><p>We are seeking a Risk Analyst to take ownership of risk management and internal controls activities within a complex and evolving organisation. Working closely with Executive and Senior Leadership Teams, you will play a key role in identifying, assessing and managing business risks while helping to strengthen governance and control frameworks.</p><h2>Key Responsibilities</h2><ul><li>Lead risk management activities across the business.</li><li>Facilitate regular risk review meetings with Executive and Senior Leadership stakeholders.</li><li>Maintain and develop risk registers and risk reporting.</li><li>Drive continuous improvement in governance, controls and risk processes.</li><li>Support internal audit activities and control assessments.</li><li>Assist with controls relating to energy settlement and compliance processes.</li><li>Produce insightful reporting and recommendations for senior leadership.</li></ul><h2>About You</h2><p>We are interested in speaking with candidates who have experience in one or more of the following areas:</p><ul><li>Risk Management</li><li>Internal Audit</li><li>Internal Controls</li><li>Governance</li><li>Compliance</li><li>External Audit</li></ul><p>You may be ACA, ACCA or CIMA qualified, although strong part-qualified candidates with relevant experience will also be considered.</p><p>Most importantly, you'll be confident engaging with senior stakeholders, able to challenge constructively and comfortable operating across a broad range of risk and control activities.</p><h2>What's on Offer?</h2><ul><li>Direct exposure to Executive Leadership Team members.</li><li>A visible and influential position within the business.</li><li>Broad responsibilities across risk, controls and governance.</li><li>Flexible working culture with genuine flexibility around start and finish times.</li><li>Strong benefits package including bonus, pension and healthcare support.</li><li>Excellent long-term career development opportunities.</li></ul><p>If you're looking to move into a role where you can influence decision making, build senior stakeholder relationships and develop your risk and controls expertise, we'd love to hear from you.</p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW5keS5Ucm91cC4zODQ5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Finance and Accounting are currently looking to recruit a Purchase Ledger Specialist to join a well-recognised Professional Services company based in Bristol. For the right person the client is offering a very competitive:</p><p><strong>£32,000 - £40,000 plus bonus, hybrid remote working and wider benefits package</strong></p><p><strong> </strong></p><p><strong>Roles and responsibilities over time will include but not limited to:</strong></p><ul><li>Take ownership of the assigned ledgers, ensuring invoices are processed on a timely basis</li><li>Implement and maintain purchase ledger controls and processes, ensuring compliance with internal policies</li><li>Establish KPI's and identify areas for process improvement</li><li>Help transition the function from manual to automated systems, through system implementation</li><li>Prompt management and resolution of queries</li></ul><p> </p><p><strong>Person specification:</strong></p><ul><li>3+ years experience working in a senior purchase ledger role</li><li>Intermediate Excel</li><li>Excellent written and verbal communication skills</li><li>Calm and assertive being able to communicate across all levels of a business</li><li>Capacity to prioritise tasks and work under pressure</li><li>Methodical with attention to detail and accuracy</li></ul><p> </p><p><strong>£32,000 - £40,000 plus bonus, hybrid remote working and wider benefits package</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VG9tLk1vcmdhbi4yODU2Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h1>Tax Manager - Financial Services</h1><p class="isSelectedEnd"><strong>Location:</strong> Coventry</p><p class="isSelectedEnd">An established <strong>financial services organisation</strong> is looking to appoint an experienced <strong>Tax Manager</strong> to take ownership of key tax reporting, compliance and planning activities.</p><p class="isSelectedEnd">This is an excellent opportunity for a technically strong tax professional to join an established financial services business, working closely with senior stakeholders, external advisors and wider group teams. You will have genuine ownership of the tax function, with the opportunity to influence processes, identify efficiencies and play a key role in managing tax risk across the business.</p><h3>The Role</h3><p class="isSelectedEnd">Reporting to the Financial Controller, you will take responsibility for a broad range of tax activities across the UK, providing technical expertise and ensuring all reporting and compliance requirements are met.</p><p class="isSelectedEnd">Key responsibilities will include:</p><ul data-spread="false"><li>Leading UK tax reporting, including VAT, Intrastat, Corporation Tax and relevant employee-related taxes</li><li>Preparing accurate and timely tax information for month-end, statutory and internal reporting</li><li>Managing transfer pricing documentation, including Local File requirements and reporting</li><li>Acting as a key point of contact for internal stakeholders, HMRC, external tax advisors and third-party providers</li><li>Monitoring changes in UK tax legislation and assessing their impact on the business</li><li>Supporting tax planning opportunities, including capital allowance optimisation and tax-efficient structures</li><li>Providing specialist tax input into new products, projects and business initiatives</li><li>Identifying opportunities to improve tax processes, controls and reporting</li><li>Supporting the development of the wider finance team and providing guidance to the Tax Accountant</li><li>Ensuring tax risks are identified, managed and appropriately reported</li></ul><h3>About You</h3><p class="isSelectedEnd">You will be a qualified finance or tax professional with strong technical knowledge and experience within <strong>financial services</strong>. You will be commercially minded, analytical and confident working with stakeholders across an international organisation.</p><p class="isSelectedEnd">Ideally, you will have:</p><ul data-spread="false"><li>A relevant qualification such as <strong>ICAEW, ACCA, CTA or ATT</strong></li><li>Strong UK Corporation Tax experience, including complex computations and capital allowances</li><li>Experience working within <strong>financial services</strong>, ideally within an international organisation</li><li>Knowledge of VAT, or a strong interest in developing your VAT expertise</li><li>Strong UK tax compliance experience</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and stakeholder management skills</li><li>A high level of accuracy and attention to detail</li><li>A proactive approach to identifying and resolving issues</li><li>Strong Excel and PowerPoint skills</li><li>Experience with automation tools</li></ul><h3>What's on Offer?</h3><ul data-spread="false"><li>£60,000-£70,000 salary</li><li>Up to 10% company bonus</li><li>25 days' holiday, increasing to 30 days with service, plus bank holidays</li><li>Enhanced pension contribution</li><li>Enhanced maternity and paternity benefits</li><li>Private healthcare and dental cover</li></ul><p>This is a fantastic opportunity for a qualified tax professional with <strong>financial services experience</strong> to take ownership of a broad UK tax remit within an established international organisation, with significant exposure to senior stakeholders and the wider group.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmJlYXR0aWUuMzQ1ODQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Recruitment Consultant / Resourcer (180 Delivery) </strong></p><p><strong>Location:</strong> Central Bristol (2-3 days per week in the office)<br /> <strong>Salary:</strong> £neg dependent on experience<br /> <strong>Start Date:</strong> Immediate</p><p><strong>Looking for a recruitment role without the pressure of business development?</strong></p><p>We're seeking an experienced <strong>Recruitment Consultant / Resourcer</strong> to join our growing Talent Solutions Delivery Centre. Based in Bristol, this is a delivery-focused role, ideal for someone who excels at sourcing and engaging high-calibre talent but prefers to leave new business generation to others.</p><p><strong>The Role</strong></p><p>You'll be responsible for identifying, engaging and managing candidates across a wide range of temporary and permanent vacancies, supporting multiple locations and business disciplines.</p><p>Working closely with experienced client-facing consultants, you'll focus on delivering exceptional talent solutions while building strong relationships with senior-level professionals.</p><p><strong>Key Responsibilities</strong></p><ul><li>Source, identify and attract high-quality candidates for temporary and permanent positions</li><li>Manage end-to-end candidate processes from initial approach through to placement</li><li>Build talent pipelines across multiple sectors, functions and locations</li><li>Conduct candidate screening, competency interviews and qualification calls</li><li>Develop and maintain relationships with senior and specialist professionals</li><li>Produce candidate shortlists and market insights for hiring managers and clients</li><li>Utilise LinkedIn Recruiter, job boards and proactive search methodologies to identify talent</li><li>Coordinate interviews, feedback and offer management</li><li>Maintain accurate candidate records and ensure compliance standards are met</li><li>Work collaboratively with recruitment consultants and managers to achieve delivery targets</li></ul><p><strong>About You</strong></p><p><strong>Essential Experience</strong></p><ul><li>Previous recruitment experience gained within an agency or in-house Talent Acquisition environment</li><li>Proven success sourcing candidates for professional, specialist or senior-level positions</li><li>Experience recruiting across multiple disciplines or geographic locations</li><li>Strong candidate management and stakeholder engagement skills</li><li>Excellent communication and relationship-building abilities</li><li>Comfortable working in a fast-paced, target-driven environment</li><li>Available to start immediately or at short notice</li></ul><p><strong>Ideal Background</strong></p><ul><li>Agency recruiter seeking a delivery-focused position with no business development responsibility</li><li>Talent Acquisition Partner, Internal Recruiter or Talent Acquisition Specialist looking to leverage sourcing expertise in a consultancy environment</li><li>Experience recruiting professional, managerial or specialist talent</li><li>Strong LinkedIn Recruiter and direct sourcing capability</li></ul><p><strong>What We Offer</strong></p><ul><li>Competitive salary and bonus scheme</li><li>Hybrid working (2-3 days per week in the Bristol office)</li><li>Collaborative and supportive team environment</li><li>Opportunity to work with senior-level candidates across a variety of sectors and disciplines</li><li>Opportunity to learn from best in class consultants </li></ul><p>If you're an experienced recruiter who loves sourcing and candidate engagement but enjoys leaving business development to others, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay4xODU5MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are delighted to be partnering with a well-established, purpose-driven organisation in Didcot as they look to appoint a Finance Manager. Reporting directly into the COO, you will lead the day-to-day finance function and play a key part in maintaining strong financial management, control and assurance across the business.</p><p>This is a standout opportunity for a qualified accountant who wants real ownership, visibility at senior level and the chance to shape a finance function in a small, friendly and high-performing team.</p><p><strong>Job title:</strong> Finance Manager</p><p><strong>Salary:</strong> Up to £65,000 per annum, depending on experience</p><p><strong>Location:</strong> Didcot (hybrid, 2 days a week in the office)</p><p><strong>Contract:</strong> Permanent, full time</p><p> </p><p><strong>Key responsibilities</strong></p><ul><li>Lead the day-to-day finance function, giving clear, timely financial advice to the COO and wider leadership team</li><li>Own the monthly management accounts, cash flow reporting, balance sheet reconciliations and variance analysis</li><li>Lead the annual budget and quarterly forecasting process, working closely with budget holders</li><li>Manage financial reporting and compliance for grant funding, working with key partners and monitoring expenditure</li><li>Oversee accounts payable, accounts receivable, banking and cash management, maintaining robust financial controls</li><li>Lead the year-end process and external audit, including the statutory accounts and annual report</li><li>Prepare financial papers, dashboards and analysis for the Board and Audit and Finance Committee</li><li>Manage and develop a Finance Analyst, setting priorities and quality standards</li><li>Act as the main point of contact for the outsourced IT provider, monitoring performance and supporting cyber security and business continuity</li><li>Improve finance policies, systems and processes, and contribute to risk management and business planning</li></ul><p><strong>About you</strong></p><ul><li>ACCA, ACA or CIMA qualified</li><li>Strong technical accounting knowledge, with experience of producing management accounts, budgets, forecasts and year-end working papers</li><li>Proven experience of managing, supporting or developing finance staff</li><li>Excellent analytical and modelling skills, including advanced Excel</li><li>A confident communicator who can present to senior leaders, trustees and non-finance colleagues</li><li>A self-starting, organised and collaborative approach, comfortable in a small, fast-paced environment</li><li>Desirable: experience of not-for-profit, research or grant-funded accounting, Xero or a similar cloud-based system, and working with external auditors</li><li>Desirable: experience of overseeing an outsourced IT service or managed service provider</li></ul><p><strong>What's on offer</strong></p><ul><li>Salary of up to £65,000</li><li>Hybrid working, with 2 days a week in the office (likely Tuesday and Thursday)</li><li>Training budget to support your continuing professional development</li><li>The chance to lead and shape a finance function in an organisation contributing to the UK's transition to a more sustainable future</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4wNjcxNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p></p><p><strong>Payroll Administrator</strong> <strong>6 Month Fixed-Term Contract</strong> <strong>£40,000</strong> <strong>Theale (3 days per week in the office)</strong></p><h3>The Opportunity:</h3><p>A well-established organisation is seeking an experienced Payroll Administrator to join the business on a 6-month fixed-term contract. Reporting into the Finance team, you will take responsibility for the accurate and timely processing of payroll, ensuring compliance with current legislation and providing a high level of support to employees and stakeholders.</p><p>This is an excellent opportunity for a payroll professional who enjoys working in a fast-paced environment and can confidently manage payroll processes with minimal supervision.</p><h3>Key Responsibilities:</h3><ul><li>Processing end-to-end payroll accurately and within agreed deadlines</li><li>Managing starters, leavers and employee payroll changes</li><li>Administering statutory payments, deductions and pension contributions</li><li>Calculating overtime, commissions, bonuses and other variable payments</li><li>Reconciling payroll reports and payroll-related balance sheet accounts</li><li>Responding to payroll queries from employees and management</li><li>Ensuring compliance with payroll legislation and company policies</li><li>Supporting payroll process improvements and maintaining accurate records</li><li>Liaising with HR and Finance teams to ensure payroll data remains accurate</li></ul><h3>About You</h3><ul><li>Previous experience processing end-to-end payroll</li><li>Strong knowledge of UK payroll legislation, PAYE, National Insurance and pensions</li><li>Excellent attention to detail and high levels of accuracy</li><li>Strong Excel and payroll systems experience</li><li>Ability to manage workloads and meet strict deadlines</li><li>Confident communicator with a proactive approach to problem solving</li><li>Experience working within a busy payroll or finance environment</li></ul><h3>What's on Offer</h3><ul><li>6-month fixed-term contract</li><li>Salary of £40,000</li><li>Hybrid working arrangement with 3 days per week in the Theale office</li><li>Opportunity to join a collaborative and supportive team</li><li>Immediate or short-notice start preferred</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDA3NzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Customer Service Specialist</strong></p><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based / 5 days per week in the office <br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><p><strong>The Opportunity</strong></p><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><p><strong>Key Responsibilities</strong></p><ul type="disc"><li>Provide customer support via telephone, email and live chat across multiple customer programmes.</li><li>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</li><li>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</li><li>Respond to queries regarding orders, payments, refunds, credits and payment status.</li><li>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</li><li>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</li><li>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</li><li>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</li><li>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</li><li>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</li><li>Identify recurring customer issues and recommend improvements to processes and service delivery.</li></ul><p><strong>About You</strong></p><p>To be successful in this role, you will ideally have:</p><ul type="disc"><li>At least 2 years' experience within a customer service or contact-centre environment.</li><li>Excellent written and verbal communication skills.</li><li>Experience handling customer enquiries across telephone, email and live chat.</li><li>A strong understanding of customer service KPIs and working towards performance targets.</li><li>Experience using ticketing systems or customer relationship management (CRM) software.</li><li>The ability to manage multiple enquiries and processes simultaneously.</li><li>A calm, professional and empathetic approach when dealing with customer complaints.</li><li>Strong attention to detail and the ability to accurately maintain customer records.</li><li>A good understanding of data protection and customer confidentiality.</li><li>Basic knowledge of mobile devices and common smartphone queries.</li><li>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</li></ul><p><strong>Desirable Experience</strong></p><ul type="disc"><li>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</li><li>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</li><li>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</li><li>Additional European language skills, such as French, German, Spanish or Italian.</li><li>Knowledge of the Consumer Rights Act 2015.</li></ul><p><strong>The Company</strong></p><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNTE4NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p></p><h3>Interim Debt Recovery Specialist</h3><p><strong>Location:</strong> Basingstoke (Office-Based)<br /> <strong>Contract:</strong> Interim Contract | Initial 3-Month Assignment<br /> <strong>Start Date:</strong> Immediate / Short Notice Preferred</p><br><br>The Opportunity<br><br><p>We are supporting a well-established organisation seeking an experienced <strong>Debt Recovery Specialist</strong> to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.</p><p>This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact.</p><br><br>Key Responsibilities<br><br><ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul><br><br>About You<br><br><ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul><br><br>What's on Offer<br><br><ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul><p><strong>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds.</strong></p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<h1>Payroll & Benefits Specialist</h1><p>Location: Heathrow<br />Contract: Interim - 3 months initially<br />Working pattern: 3 days per week<br />Pay rate: £20-£22 per hour + holiday pay</p><h2>The Opportunity:</h2><p>We are currently recruiting for an experienced Payroll & Benefits Specialist to join a busy team on an initial 3-month interim contract based in Heathrow, working 3 days per week.</p><p>This is a varied role covering end-to-end payroll, pensions and employee benefits administration across multiple entities in the UK and Ireland. You will act as the key point of contact for payroll and benefits, ensuring processes are accurate, compliant and delivered within agreed deadlines.</p><p>Working closely with HR, Finance and external providers, you will play an important role in maintaining payroll accuracy, supporting employees with queries and ensuring the smooth administration of a broad range of employee benefits.</p><h2>Key Responsibilities:</h2><ul><li><p>Manage the end-to-end payroll process across multiple UK and Ireland entities, ensuring accurate and timely processing.</p><br><br></li><li><p>Liaise with external payroll providers and internal stakeholders to coordinate payroll activities.</p><br><br></li><li><p>Prepare, validate and reconcile monthly payroll data, reviewing payroll outputs and processing employee changes.</p><br><br></li><li><p>Manage payroll year-end activities, statutory reporting and regulatory submissions.</p><br><br></li><li><p>Oversee pension administration, auto-enrolment requirements and submissions to pension providers.</p><br><br></li><li><p>Administer employee benefits, including private medical insurance, salary sacrifice vehicle schemes, cycle to work and pensions.</p><br><br></li><li><p>Coordinate benefits renewals, liaise with providers and ensure employee benefits are accurately maintained.</p><br><br></li><li><p>Ensure compliance with payroll legislation, statutory requirements and internal controls.</p><br><br></li><li><p>Maintain accurate payroll records and audit trails, supporting internal and external audit requests.</p><br><br></li><li><p>Act as the main point of contact for payroll and benefits queries, providing timely guidance to employees and managers.</p><br><br></li><li><p>Support payroll system improvements, new provider implementations and initiatives to improve data quality and reporting.</p><br><br></li></ul><h2>Skills & Experience Required:</h2><ul><li><p>Significant payroll administration experience, ideally within a multi-entity environment.</p><br><br></li><li><p>Proven experience managing multiple payrolls simultaneously across different business units.</p><br><br></li><li><p>Strong knowledge of UK payroll legislation, statutory requirements and year-end processes.</p><br><br></li><li><p>Experience administering employee benefits, including pensions and auto-enrolment.</p><br><br></li><li><p>Experience working with external payroll providers and benefits vendors.</p><br><br></li><li><p>Experience using ADP platforms, including iHCM, is essential.</p><br><br></li><li><p>Advanced Excel skills and strong systems capability.</p><br><br></li><li><p>Excellent attention to detail, numerical accuracy and organisational skills.</p><br><br></li><li><p>The ability to manage competing priorities and strict deadlines independently.</p><br><br></li><li><p>Strong communication skills and the confidence to liaise with employees, managers and external providers.</p><br><br></li></ul><h3>Desirable Experience:</h3><ul><li><p>Experience supporting Irish or international payrolls.</p><br><br></li><li><p>Experience working within a multinational or global organisation.</p><br><br></li><li><p>CIPP qualification or equivalent payroll accreditation.</p><br><br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDM1MDcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">