<p>Robert Half Talent Solutions are seeking a permanent experienced Assistant Accountant for a permanent role on site in Newport.</p><p> </p><p>As an Assistant Management Accountant, you will be key in delivering high quality management accounting information and a robust control environment. You will be instrumental in ensuring the completeness and accuracy of the underlying financial transactions of the business and the delivery of weekly, monthly and year-end reporting processes.</p><p> </p><p> </p><p>Key Accountabilities & Responsibilities</p><p> </p><ul><li>Responsibility for Preparing accruals and prepayments for month end.</li><li>Accountable for Preparation of month end balance sheet reconciliations.</li><li>Assisting in Control of Fixed Asset accounting.</li><li>Assisting in Stock accounting and analysis and preparation of monthly provision requirements.</li><li>Performance review and variance analysis, comparing with budget and last year, including interpretation and commentary, working with key stakeholders across the organisation.</li><li>Ownership of accurate trade debtors and trade creditors reporting.</li><li>Assist in the year end Statutory audit process.</li><li>Assisting in the budget preparation process.</li><li>Supporting Purchase ledger - ensuring all manual and 3-way match GRN invoices are processed in a timely and accurate manner in accordance with finance policies and procedures.</li><li>Assisting in the preparation of BACS payment runs for all UK and overseas suppliers.</li><li>Ensuring all remittances are sent to suppliers.</li><li>Posting and allocating all payments to the AP ledger daily.</li><li>Processing and posting customer sales invoices daily.</li><li>Ensuring customer receipts are accurately allocated to sales invoices.</li><li>Bank entry posting and daily reconciliation.</li><li>Supporting other areas of the finance team as required.</li></ul><p> </p><p>Qualifications, Experience, Technical Skills & Knowledge</p><p> </p><p>Minimum AAT Finalist</p><p>Minimum of 2 years' experience in a finance function.</p><p> </p><p>On offer: salary to £35,000 plus study support </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjgzNDc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4yODE3MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Financial Controller - 6 months, potential for extension - North Oxfordshire CIRCA £70 - £80K</strong></p><p><strong>Overview</strong></p><p>We are seeking a proactive, "go-getter" Financial Controller to join a rapidly developing division of an established business.</p><p>This role will lead the finance function, delivering accurate and timely financial reporting, improvinacg processes, and driving performance insight across the business. You will manage a team and work closely with operational and senior stakeholders to support decision-making and business growth.</p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Control & Reporting</strong></p><ul><li>Own and deliver the <strong>month-end close</strong> (opening to closing balance) in line with strict deadlines (target: Day 3)</li><li>Ensure accurate <strong>balance sheet, P&L, prepayments, and accruals</strong></li><li>Track performance against <strong>budget, forecast, and long-term plans</strong></li><li>Provide clear <strong>variance analysis and insight</strong></li><li>Ensure compliance with <strong>accounting standards and group policies</strong> <strong>(including IFRS 16 - essential experience to this </strong>, capitalisation, provisions)</li></ul><p><strong>Business Partnering & Analysis</strong></p><ul><li>Provide <strong>financial insight and decision support</strong> to improve business performance</li><li>Present results and commentary to <strong>regional and senior stakeholders</strong></li><li>Work closely with FP&A to deliver effective management information</li><li>Support and challenge <strong>business cases and investment decisions</strong></li></ul><p><strong>Project Accounting</strong></p><ul><li>Oversee accounting for <strong>project spend and capitalisation</strong></li><li>Experience in:</li><ul><li>Capitalising vs expensing</li><li>Managing project costs</li><li>Reviewing significant business cases</li></ul></ul><p><strong>Team Leadership</strong></p><ul><li>Lead and develop a team across:</li><ul><li>Accounts Payable</li><li>Accounts Receivable</li><li>Management Accounting</li></ul><li>Ensure:</li><ul><li>Timely payments and debt collection</li><li>Strong cash flow management</li></ul><li>Provide coaching and improve team capability and output</li></ul><p><strong>Process Improvement</strong></p><ul><li>Identify and implement <strong>process improvements</strong></li><li>Improve speed and accuracy of reporting (currently slow and inconsistent)</li><li>Shift focus from <strong>data processing to insight generation</strong></li></ul><p><strong>Cash Flow & Controls</strong></p><ul><li>Oversee <strong>cash flow, treasury interaction, and intercompany transactions</strong></li><li>Ensure strong financial controls and financial resilience metrics</li><li>Lead <strong>year-end audit</strong> and manage external auditors</li></ul><p><strong>Stakeholder Management</strong></p><ul><li>Work with:</li><ul><li>Site managers</li><li>Operational teams</li><li>Senior leadership and central finance</li></ul><li>Act as a key link between finance and the wider business</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Qualified accountant (<strong>ACA / ACCA / CIMA</strong>)</li><li>Strong technical accounting knowledge</li><li>Experience running a <strong>full finance function</strong></li><li>Strong understanding of <strong>AR, AP, Management Accounts, Treasury</strong></li><li>Experience working with senior stakeholders in large organisations</li></ul><p><strong>Ideal Profile</strong></p><ul><li>Proactive, organised, and deadline-driven</li><li>Strong communicator and team leader</li><li>Analytical with the ability to explain financial performance clearly</li><li>Curious, asks questions, and challenges the status quo</li><li>Comfortable driving change and improving processes</li><li>Takes ownership and gets things done</li></ul><p><strong>Environment</strong></p><ul><li>Converted barn office (non-corporate, informal, family feel)</li><li>Opportunity to make a visible impact in a developing business area</li></ul><p><strong>Key Focus Areas</strong></p><ul><li>Improve <strong>timeliness and accuracy</strong> of reporting</li><li>Deliver <strong>Day 3 month-end close</strong></li><li>Strengthen team capability and output</li><li>Drive better <strong>insight and business performance</strong></li></ul><p>To be considered please send the following:</p><ul><li>Your latest CV</li><li>Your location</li><li>Your notice period</li><li>Your salary expectation</li></ul><p> </p><p>Please also send this information which we can send with your CV to the client.</p><ul><li>When you have had to work under IFRS 16</li><li>Your capitalisation experience</li><li>Project Accounting experience</li><li>Size teams managed</li><li>When you've reviewed business cases</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/bGlzYS5oYXl3YXJkLjc4MTMyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<h3 data-end="128" data-start="65" data-section-id="xgne6g"><strong data-end="126" data-start="69">Incident and Problem Manager (Information Technology)</strong></h3><h3 data-end="148" data-section-id="1dl56dh" data-start="130"><strong data-end="146" data-start="134">Overview</strong></h3><p data-start="149" data-end="507">Our client sits within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.</p><p data-start="509" data-end="862">You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment.</p><p data-start="509" data-end="862"> </p><h3 data-end="169" data-section-id="cr3u3g" data-start="129"><strong data-start="133" data-end="167">Governance & SLA Management</strong></h3><p data-end="410" data-start="170">Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.</p><h3 data-end="455" data-start="412" data-section-id="9s5edi"><strong data-end="453" data-start="416">Incident Management Leadership</strong></h3><p data-end="629" data-start="456">Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.</p><h3 data-section-id="wz17as" data-start="631" data-end="686"><strong data-start="635" data-end="684">Problem Management & Root Cause Excellence</strong></h3><p data-end="859" data-start="687">Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.</p><h3 data-start="861" data-section-id="8ju43f" data-end="913"><strong data-end="911" data-start="865">Vendor & Partner Performance Management</strong></h3><p data-start="914" data-end="1093">Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.</p><h3 data-start="1095" data-section-id="puuog2" data-end="1153"><strong data-start="1099" data-end="1151">Continuous Improvement & Service Optimization</strong></h3><p data-start="1154" data-end="1325">Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.</p><h3 data-end="1380" data-start="1327" data-section-id="64tba7"><strong data-start="1331" data-end="1378">Team Leadership & Capability Development</strong></h3><p data-start="1381" data-end="1543">Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.</p><h3 data-end="1605" data-section-id="1f6av6t" data-start="1545"><strong data-start="1549" data-end="1603">Stakeholder Collaboration & Service Integration</strong></h3><p data-end="1778" data-start="1606">Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.</p><h3 data-end="1837" data-start="1780" data-section-id="1fx33tp"><strong data-end="1835" data-start="1784">Reporting, Communication & Tooling Expertise</strong></h3><p data-end="2024" data-start="1838">Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.</p><h3 data-section-id="1lerpjn" data-start="2134" data-end="2166"> </h3><h3 data-end="119" data-section-id="d5l8tf" data-start="78"><strong data-start="82" data-end="117">Qualifications & Accreditations</strong></h3><ul data-end="795" data-start="120"><li data-end="246" data-section-id="1y9xgsk" data-start="120">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-start="247" data-section-id="1r5so0k" data-end="371">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-section-id="1rr6llk" data-start="372" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-end="694" data-section-id="amlqec" data-start="571">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-section-id="1ax2jyb" data-start="695" data-end="795">ITIL 4 Practitioner</li></ul><p data-end="813" data-start="797"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45NzQ3NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>About the Opportunity Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections co-ordinator to join their established EU Finance team.</p><p> </p><p>This Credit Control centric position plays a key role in managing high-value and complex accounts in Czech Republic and Solvakia, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset.</p><p> </p><p>You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><p> </p><ul><li>Manage a portfolio of Czech & Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech & Slovakian & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p> </p><p>If you are a results-driven, Czech & Slovakian speaking Finance or Customer Service professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4xNTg5My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>GROUP FINANCE DIRECTOR - FAST GROWTH PE CONSTRUCTION GROUP</strong></p><p>Robert Half are proud to be the retained search partner to this fast growth, complex construction SME based in Surrey. Due to an incredible growth story, continued investment from some of the largest PE houses in the UK and a driven, ambitious CEO they now seek to recruit a hands on Group Finance Director to create, oversee and direct an efficient controls function, drive process and systems improvements including a imminent ERP upgrade, be the strategic partner to the leadership team and to manage the relationships with Group CFO and their investor group.<br /> <br /> Our client would ideal look for a "hands on" Finance Director with PE exposure and an understanding of the construction industry.</p><p>This role comes with an expectation of 4 days in office and 1 from home.</p><p><br /> <strong>Key Responsibilities</strong></p><p><strong>Leadership & Ownership</strong></p><ul><li>Full financial leadership and P&L ownership for the Southeast region, with accountability for profitability, cash flow, working capital and capital deployment.</li><li>Act as principal financial adviser to the Regional Managing Director, providing commercial insight, challenge and decision support.</li><li>Represent the region within the Group finance structure, ensuring alignment with sponsor and board expectations.</li></ul><p><strong>Commercial & Operational Finance</strong></p><ul><li>Drive financial performance through deep understanding of pricing, margins, disposal costs and operational KPIs.</li><li>Partner operational leaders to identify efficiency opportunities and improve returns.</li><li>Support investment decisions, business cases and capital expenditure with rigorous financial analysis.</li></ul><p><strong>Planning, Reporting & Control</strong></p><ul><li>Lead annual budget, forecast and long-range planning processes for the region.</li><li>Deliver accurate, timely and insightful management reporting in line with Group standards.</li><li>Maintain a strong control environment, ensuring compliance with accounting standards, policies and governance requirements.</li></ul><p><strong>Integration & Change</strong></p><ul><li>Lead finance integration for newly acquired businesses in the region.</li><li>Drive standardisation of systems, processes and reporting.</li><li>Embed consistent controls, KPIs and reporting cadence across all sites.</li></ul><p><strong>Candidate Profile</strong></p><p><strong>Essential</strong></p><ul><li>Qualified accountant (ACA, ACCA or CIMA).</li><li>Senior finance leadership experience in a multi-site, operationally complex environment.</li><li>Strong commercial orientation with the ability to influence and challenge senior stakeholders.</li><li>Robust technical capability, including audit oversight and acquisition accounting.</li></ul><p><strong>Desirable</strong></p><ul><li>Experience in a PE-backed, acquisitive or infrastructure-style business.</li><li>Exposure to construction, asset-heavy, logistics, utilities or related sectors.</li><li>Systems implementation or finance transformation experience.</li></ul><p>Benefits:</p><ul><li>A highly competitive base salary of between £110,000 and £120,000 P/A based on experience</li><li>A car allowance of £6500 P/A</li><li>A performance related bonus of up to 15%</li><li>7% pension contribution</li><li>26 days holiday plus 8 bank holiday</li><li>Income protection</li><li>Death in service</li><li>Private medical</li><li>Other great benefits on application</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuMzYxMTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half Finance and Accounting are currently looking to recruit a Management Accountant to join an exciting Manufacturing company experiencing huge growth based in Tewkesbury. For the right person the client is offering a very competitive:</p><p><strong>£46,000 - £49,000 plus wider benefits</strong></p><p><strong> </strong></p><p><strong>Role responsibilities will include but not limited to:</strong></p><ul><li>Prepare monthly management and depot accounts. Investigate, report and resolve variances</li><li>Prepare and reconcile monthly MTD data and Sales Analysis - Excel</li><li>Prepare the analysis of financial performance</li><li>Reconcile balance sheet accounts, including cash balances not cleared through the bank at the end of the week</li><li>Maintain records and support annual audit and tax analysis requirements</li><li>Monthly journals and balance sheet reconciliations</li><li>Monthly depot and stock valuations</li></ul><p> </p><p><strong>Person specification:</strong></p><ul><li>CIMA/ACCA/ACA Qualified</li><li>3 to 5 years experience in a management accounting role</li><li>Strong Excel skills</li><li>Excellent at multitasking, and self-prioritizing skills</li><li>Attention to detail, accurate, inquisitive, diligent</li><li>Works well in a team; always willing to help colleagues</li><li>Proactive and able to demonstrate initiative</li></ul><p> </p><p><strong>For the right person the client is offering a very competitive:</strong></p><p><strong>£46,000 - £49,000 plus wider benefits</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VG9tLk1vcmdhbi43NjA1NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS43Nzg5MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
