<p><strong>CONTRACT : 1st/2nd Line IT Support Engineer</strong></p><p>Location: Cardiff<br /> Length: Initially 3 months<br /> Payment: Competitive <br /> Working Pattern: 5 days a week on site Full Time working</p><p><br /> 👨💻 About the Role<br /> We're looking for a proactive and customer-oriented IT Support Engineer to join a dynamic team. This is a fantastic opportunity for someone passionate about technology and eager to grow within a fast-paced IT environment.<br /> <br /> 🛠️ Key Responsibilities & Skills<br /> - Provide 1st and 2nd line technical support across hardware, software, and network issues<br /> - Troubleshoot and resolve issues related to Windows 10/11, Microsoft 365, and basic networking<br /> - Support Active Directory, Exchange, and remote support tools<br /> - Assist with onboarding and offboarding processes for tech users<br /> - Work independently and collaboratively within a team<br /> - Strong working knowledge of cyber security best practices would be highly advantageous.</p><p><strong>CONTRACT : 1st/2nd Line IT Support Engineer</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA2NTIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="171" data-end="486">We're looking for an IT Risk & Compliance Analyst to join our team and help strengthen how IT risks are identified, assessed, and managed across the organisation. You'll work closely with technical specialists and business stakeholders to ensure technology risks are clearly understood, monitored, and addressed.</p><p data-start="488" data-end="506"><strong data-start="488" data-end="506">What you'll do</strong></p><ul><li>Support IT risk assessments and facilitate risk review sessions with stakeholders</li><li>Maintain and update IT risk registers and track ongoing risk exposure</li><li>Analyse risk scenarios and contribute to clear, actionable risk reporting</li><li>Recommend proportionate and cost-effective controls to reduce IT risk</li><li>Collect, challenge, and report on key risk indicators</li><li>Prepare risk updates for governance forums and committees</li><li>Track and report IT risk events and emerging issues</li><li>Support programmes and agile teams by identifying risks linked to IT change</li><li>Help maintain risk processes, guidance, and training materials</li></ul><p data-end="1164" data-start="1143"><strong data-start="1143" data-end="1164">What you'll bring</strong></p><ul><li>A solid understanding of IT systems, processes, and controls</li><li>The ability to explain technical risk topics clearly to both technical and non-technical audiences</li><li>Strong analytical skills with attention to detail and an ability to see wider impacts</li><li>Confidence working with data to support risk analysis and decision-making</li><li>A collaborative mindset with the ability to work independently when required</li><li>A customer-focused approach and strong communication skills</li></ul><p data-end="1671" data-start="1647"><strong data-start="1647" data-end="1671">Desirable experience</strong></p><ul><li>Exposure to highly regulated environments</li><li>Familiarity with recognised frameworks such as COBIT, ITIL, ISO 27001, or NIST</li><li>Experience working with auditors or formal assurance activities</li><li>Knowledge of quantitative risk methods such as FAIR</li></ul><p data-start="1945" data-end="1963"><strong data-start="1945" data-end="1963">Qualifications</strong></p><ul><li>Degree in IT, Computer Science, Engineering, Information Security, or a related discipline</li><li>Practical experience performing IT or cyber risk analysis</li><li>Relevant risk or security certifications are an advantage</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby41NzUyMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="47" data-end="397">We're looking for an IT Risk & Compliance Manager to identify, assess, and mitigate risks across information systems and applications. This role will ensure strong IT governance, compliance with regulatory and industry standards, and the continuous improvement of risk management and assurance practices.</p><p data-start="399" data-end="425"><strong data-end="423" data-start="399">Key Responsibilities</strong></p><p data-end="460" data-start="427"><strong data-end="458" data-start="427">Information Risk Management</strong></p><ul><li>Identify, assess, and manage IT risks across areas such as data protection, secure-by-design, project and lifecycle management, applications, infrastructure, and networks.</li><li>Own and maintain the IT risk register, ensuring clear mitigation and treatment plans.</li><li>Establish or align to risk management frameworks, monitor key risk indicators, and drive corrective actions.</li><li>Ensure alignment with relevant industry standards, policies, and regulations.</li><li>Provide expert guidance to stakeholders on IT risk, governance, and compliance throughout the change lifecycle.</li><li>Lead risk awareness training, workshops, and communications to promote a strong risk culture.</li></ul><p data-start="1135" data-end="1161"><strong data-start="1135" data-end="1159">IT Audit & Assurance</strong></p><ul><li>Act as the primary contact for IT audits and assurance activities.</li><li>Scope and coordinate IT audits, manage fieldwork, and oversee responses to findings.</li><li>Track, report, and follow up on audit actions to ensure timely and effective remediation.</li></ul><p data-end="1440" data-start="1415"><strong data-end="1438" data-start="1415">Skills & Experience</strong></p><ul><li>Significant experience in IT risk management, security governance, audit, and compliance roles.</li><li>Strong knowledge of frameworks and standards such as ISO 27001/2, NIST, COBIT, CIS Controls, GDPR, and PCI-DSS.</li><li>Experience leading IT risk and compliance assessments and developing policies, processes, and procedures.</li><li>Good understanding of security risk management, vulnerability management, and modern IT and cyber security practices.</li><li>Strong communication and stakeholder management skills, with the ability to influence at all levels.</li><li>Broad technical exposure to IT applications, infrastructure, and systems delivery and support.</li><li>Background spanning multiple industries is highly desirable.</li></ul><p data-start="2157" data-end="2177"><strong data-start="2157" data-end="2175">Qualifications</strong></p><ul data-end="2427" data-is-last-node="" data-is-only-node="" data-start="2400"><li>Degree in IT, Computer Science, Engineering, Information Security, or equivalent.</li><li>Relevant professional certification in IT risk, security, or governance (e.g. ISO 27001, NIST, COBIT)</li></ul><p>Hybrid working available.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4zNjMwMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">Robert Half Talent Solutions are currently working with an organisation in the legal sector for a permanent Financial Systems Accountant with deep domain expertise in Elite 3E Practice Management Solution to play a critical role in the Day 2 transformation of finance systems. The firm successfully implemented the PMS in the spring of 2024, have operated with the support of external consultants since Go-live, and are now in the steady state to optimise the platform.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">This new role will drive the optimisation of the platform, delivering efficiency in processes, facilitate the provision of real time insights and analytic reports to drive profitability and improve working capital. Reporting directly to the CFO with a dotted line to the IT Director, the role will be required to work collaboratively between functions to support the future growth of the firm.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be the finance subject matter expert on 3E and all other finance systems utilised by the firm.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Effect change. Champion the PMS and finance systems as the catalyst to solve the firms challenges and be the catalyst to transform the finance function to support the firm.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Create and own the finance process maps to drive continuous improvement, removing manual processes and embedding efficiency into BAU tasks.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Oversee the business intelligence design, improvements and production.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Project work to include the automation of management account production, reporting packs and dashboards.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Relentless pursuit to focus the firm on the key operating metrics, make information readily and easily available to drive improved decision-making.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Be the link between Finance, IT and external consultants.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ensure system integrity and manage core financial data structures.</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">You will be a qualified accountant with experience of implementing, running and optimising 3E PMS.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">Salary to £85,000. Remote working with occasional travel to Cardiff</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjkyNTQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Job Title: Office Manager</strong></p><p><strong>Location:</strong> North Somerset / Hybrid<br /> <strong>Salary:</strong> £35,000 - £45,000 per annum DOE</p><p><strong>The Opportunity</strong></p><p>Robert Half are working with a fast-growing business entering an exciting phase of expansion, including a planned move to larger offices in the coming months. The business is seeking a highly proactive and organised Office Manager to act as the go-to person for office operations, administration, IT coordination and business support.</p><p>This is a varied, hands-on role suited to someone who enjoys taking ownership, supporting senior stakeholders, and working across multiple priorities in a growing environment.</p><p><strong>Role Purpose</strong></p><p>Reporting directly to the Finance Director, the Office Manager will support the smooth day-to-day running of the office and wider business operations. The role combines office management, business administration, diary and calendar support, IT coordination and project support, including involvement in the upcoming office move.</p><p><strong>Key Responsibilities</strong></p><p><strong>Office & Business Administration</strong></p><ul><li>Act as the main point of contact for day-to-day office operations and administration.</li><li>Provide diary, calendar and meeting support to the Finance Director, including scheduling, coordination and preparation as required.</li><li>Manage meetings, internal communications and general office coordination.</li><li>Maintain accurate records, filing systems and business documentation.</li><li>Support procurement and ordering of office supplies and services.</li><li>Assist with the preparation of business documents, presentations, proposals and reports, ensuring a professional and consistent brand.</li><li>Provide ad hoc administrative and project support to the Finance Director and wider leadership team.</li></ul><p><strong>IT & Systems Coordination</strong></p><ul><li>Act as the first point of contact for internal IT queries, working closely with the Finance Director and external IT support providers.</li><li>Coordinate IT requirements for new starters, including equipment setup, email and system access.</li><li>Maintain IT asset registers, licences and user access across core business systems (e.g. Microsoft 365, CRM, ERP).</li><li>Support software upgrades, system changes and ongoing improvements.</li><li>Manage mobile phone and telephony contracts, allocations and basic troubleshooting.</li><li>Ensure meeting rooms and office technology are functional, up to date and effective.</li></ul><p><strong>Office Move & Facilities</strong></p><ul><li>Support the Finance Director with the coordination of the upcoming office relocation, liaising with suppliers, IT providers and internal teams.</li><li>Oversee facilities-related matters and ensure the office environment supports productivity and growth.</li></ul><p><strong>General</strong></p><ul><li>Be a proactive, dependable point of contact across the business - the "go-to" person for operational and administrative support.</li><li>Contribute to a collaborative, well-organised working environment.</li><li>Identify opportunities to improve processes, systems and ways of working.</li></ul><p><strong>About You</strong></p><ul><li>Proven experience in an Office Manager, Business Support, Operations or similar role.</li><li>Highly organised, proactive and comfortable supporting a senior stakeholder.</li><li>Confident managing diaries, calendars and competing priorities.</li><li>Tech-savvy, with experience coordinating IT support and business systems.</li><li>Comfortable working in a fast-growing, evolving business.</li><li>Strong attention to detail with a positive, can-do attitude.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary up to £45,000 depending on experience</li><li>Hybrid working</li><li>A broad, influential role with real ownership</li><li>Exposure to senior leadership and business-wide projects</li><li>An exciting period of growth, including an office move</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTU4MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half have partnered with a Healthcare Manufacture to recruit for a Disaster Recovery Specialist to lead and enhance our organisation's resilience strategy.</p><p>This role will focus on planning, developing, and executing robust Disaster Recovery and Business Continuity processes within a complex Azure-based environment.</p><br><br>Responsibilities:<br><br><ul><li>Lead the planning and development of DR and BC testing services, ensuring structured and repeatable processes.</li><li>Collaborate with operations teams to align recovery strategies with business requirements.</li><li>Identify and address gaps impacting DR/BC readiness, documenting improvements.</li><li>Coordinate and manage DR and BC test schedules, dependencies, and stakeholder communications.</li><li>Maintain and improve DR/BC documentation, including runbooks, recovery plans, test frameworks, and impact analyses.</li><li>Facilitate DR and BC drills and simulations, capturing lessons learned and implementing improvements.</li><li>Support audits, compliance checks, and risk assessments related to DR and BC.</li></ul><p><strong>Experience:</strong></p><ul><li>Minimum 5 year's experience in IT infrastructure, DR coordination, or business continuity.</li><li>Strong background in planning and service development, not just execution.</li><li>Solid understanding of backup, replication, failover, and recovery technologies.</li><li>Hands-on experience with DR/BC tools such as Zerto, Veeam, Commvault, Azure Site Recovery, ServiceNow.</li><li>Familiarity with frameworks like ITIL and ISO 22301.</li><li>Excellent communication and stakeholder management skills.</li></ul><p><strong>Organisation:</strong></p><ul><li>Initial 12 Month Contract </li><li>Hybrid Working | Surrey based </li><li>Global Healthcare Manufacturer </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuOTY2MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
