16 results for Customer Services in Abertawe, Swansea

Hands-on IT Manager (Security-focused)

Pontyclun, Rhondda Cynon Taff
remote
Permanent
45000 - 55000 GBP / Yearly
Robert Half have partnered on an exclusive basis with Envolve Infrastructure to recruit an IT Manager on a permanent basis.Envolve Infrastructure currently serves the water, environmental and energy sectors. They connect over 16 million customers with essential water, energy and transport services across the regions in which they operate. Through their strategic partnerships and long-term frameworks, they provide specialist infrastructure support to the water and waste sector. Improving water quality, operational efficiency and network resilience and have done so since 1984. Additionally, the organisation offers Specialist and Civil Engineering services relating to the sector. IT ManagerEnvolve Infrastructure Ltd are a subsidiary of Renew Holdings Plc and are looking to recruit an IT Manager to accommodate the ambitions of the subsidiary to grow both organically and by acquisition.Renew Holdings Plc are a holding company which gives autonomy to its operating subsidiaries, enabling them to be competitive and effective in their individual markets whilst setting overall standards.The provision of Information Technology within the Renew Group subsidiaries closely mirrors the business model that is the foundation of the success of the Group. Each subsidiary directly employs their own IT resources, with a small team at the centre providing central support, guidance and governance.ABOUT THE ROLEReporting to the Head of Services, the IT Manager role is a "hands-on" position responsible for the day-to-day operation of the IT function, ensuring systems, networks and services run smoothly and securely. The ideal candidate will have aspirations to progress into a managerial position through development of the department and its staff. Whilst the role will initially operate as a standalone position within Envolve Infrastructure, there will be close collaboration with the IT team at our sister Group company, Browne Group, working together to align systems, share knowledge, digitisation, and support Group initiatives. The successful candidate will play a key part in developing the IT department further, with plans to introduce and mentor an IT Apprentice to support the growing needs of the business.RESPONSIBILITIESStrategic Planning & Delivery<ul><li>Develop and implement the annual IT strategy in alignment with company goals, and Group Minimum Requirements (GMR).</li><li>Lead the planning and execution of IT projects, ensuring timely delivery, stakeholder engagement, and measurable outcomes</li></ul>Budget Management<ul><li>Develop and implement the annual IT strategy in alignment with company goals and Group Minimum Requirements (GMR)</li><li>Own and manage the annual IT budget, including forecasting, cost control, and reporting</li><li>Oversee procurement of hardware, software, and services, ensuring value for money and adherence to procurement policies and GMR levels of authority</li><li>Monitor and report on IT expenditure, identifying efficiencies and supporting financial planning</li></ul>Governance & Compliance<ul><li>Ensure all IT operations meet the minimum requirements set by Group, including Technical Security Audit (based on CIS security controls) and NIST Frameworks.</li><li>Development and review of IT policies and procedures</li><li>Lead internal (e.g. GMR, system) and external audits (e.g. Cyber Essentials Plus)</li></ul>Infrastructure & Service Management<ul><li>Oversee the performance, maintenance, and security of IT infrastructure, including networks, servers, cloud platforms, and end-user devices</li><li>Ensure robust disaster recovery and business continuity plans are in place and regularly tested</li><li>Manage service desk operations and ensure timely resolution of technical issues</li></ul>Leadership & Development<ul><li>Lead, mentor, and develop the IT team, fostering a culture of collaboration, accountability, and continuous learning</li></ul>Stakeholder Engagement<ul><li>Act as the primary liaison between the company and Group IT Director</li><li>Build strong relationships with internal stakeholders to understand business needs and deliver effective technology solutions</li></ul>SKILLS, EXPERIENCE & QUALIFICATIONS<ul><li>An understanding of Cyber Essentials Plus, CIS audits and NIST frameworks is also required to ensure the business meets the challenges of cyber security hygiene</li><li>Hands on knowledge of Microsoft 365 is required to drive the platform forward to ensure the business makes the full use of the collaboration tools (Teams, SharePoint etc.).</li><li>A good knowledge of the security features of 365 (Entra/Azure AD) is required to ensure the business leverages the maximum potential of cyber hygiene and GDPR best practice</li><li>Understanding the importance of Identity Threat Management</li><li>Experience or understanding of SentinelOne MDR</li><li>Experience in using third party SOC provision</li><li>Experience or understanding of Mimecast</li><li>Knowledge of IT service management (ITSM) frameworks, ITIL practices, and IT governance</li><li>Excellent problem-solving and communication skills</li><li>Server, PC and networking hands on experience</li><li>Ability to manage multiple projects and priorities effectively</li><li>Problem-solving skills and the ability to work well with all levels of the business</li><li>Good knowledge of internet security and data privacy principles</li><li>Relevant qualifications (e.g. CompTIA, ITIL, Microsoft Certified, etc.) desirable</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MjIwNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-04T18:01:18Z

Senior Finance Officer

Merthyr Tydfil, Merthyr Tydfil
remote
Permanent
29000 - 30000 GBP / Yearly
Robert Half are delighted to be supporting New pathways for the recruitment of a new Senior Finance Assistant to join their team.New Pathways are the largest sexual violence support provider in Wales, with 30 years' experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.Our dedicated team of over 150 staff and volunteers do everything that they can to ensure that our clients receive an excellent service that meets their needs; we feel that they deserve no less.JOB TITLE: Senior Finance OfficerHOURS: 37 hours per weekLOCATION: Hybrid/Home Working<ul><li>Salary £30,000</li><li>Hybrid Working (1 day in the office Merthyr Tydfil)</li><li>37 hrs per week </li><li>Monday - Thursday 9:00 - 5:00 </li><li>Friday 9:00 - 4:30 </li><li>25 days holidays + BH and Xmas shut down (no annual leave needed - just need to be available for 1 x ½ day)</li><li>Pension 8% (non contributory)</li></ul>PURPOSE OF THE POST: To assist the Head of Finance and be responsible for the Sales Ledger of a well-established charitable organisation It will also involve supporting the wider Finance team where necessary.GENERAL<ul><li>The post holder will embody New Pathways' ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.</li><li>Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.</li></ul>MAIN TASKS AND DUTIES:<ul><li>To assist the Head of Finance with quarter and year end procedures and reporting</li><li>Monthly Reconciliation of Credit Card and Bank Accounts.</li><li>To monitor and reconcile Intercompany Accounts</li><li>Month End Journals</li><li>To reconcile payroll information</li><li>To have overall responsibility for the Sales Ledger.</li><li>To maintain the Sales Invoicing System.</li><li>To maintain the Training Invoicing System.</li><li>To maintain the Counselling College Receipt System. </li><li>To process the sale of New Pathways' book.</li><li>To be the point of contact for Customers.</li><li>Credit Control</li><li>To reconcile customer account balances and resolve any discrepancies.</li></ul><ul><li>To maintain accurate and up-to-date filing system for invoices and other financial documents.</li><li>To provide support to the Finance Team as needed.</li><li>To undertake relevant training as required.</li><li>To comply with data protection and confidentiality in accordance with the organisations policies and procedures.</li><li>When working at office locations, offer a welcoming and non-judgemental environment to all service users and participate in office upkeep/safety related tasks.</li><li>Undertake any other reasonable tasks not outlined in this job description, but which will assist the aims and objectives of New Pathways.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNTc3MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-29T13:27:54Z

Assistant Accountant

Pontypridd, Rhondda Cynon Taff
remote
Permanent
32000 - 35000 GBP / Yearly
Robert Half Talent solutions are seeking a permanent Assistant Accountant for a successful services company based near Pontypridd - although the role is primarily home based. The Assistant Accountant will be supporting the finance Manager with the reporting and month end calculations: <ul><li>Manage day-to-day financial records and transactions</li><li>Maintenance of our sales ledger, including raising of invoices, resolving of customer invoice queries, recording cash receipts, reconciling and reporting at month-end</li><li>Maintenance of our purchase ledger, including invoice processing, resolving supplier discrepancies and queries, gaining authorisation for payments, preparation and processing of payment runs</li><li>Preparation of Group VAT Returns, ensuring compliance with relevant tax regulations</li><li>Assist and support the preparation of monthly management accounts, to include revenue reconciliations, payroll reconciliations, prepayment and accrual reconciliations</li><li>Reconcile bank transactions/accounts to ensure all records are up to date and accurate</li><li>Update and maintain the fixed asset register, including depreciation calculations and disposals</li><li>Assist in the preparation of monthly financial reports, including profit and loss statements, balance sheets, and the Leadership Team reporting pack</li><li>Assist the team with our financial year end Audit and year-end close processes</li><li>Manage and improve our accounting, financial systems and controls</li><li>Ensure compliance with financial regulations and standards, maintaining organisational integrity</li><li>Play a key role in our process improvement projects and system enhancements</li><li>Build external relationships with banks and advisors </li></ul> We need a candidate with at least three years of similar experience. On offer:A salary of to £35,000 plus benefitsHybrid working - only three days a month in the office. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjg2NzEzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-04T17:14:14Z

Senior Credit Controller

Caerphilly, Caerphilly
remote
Contract
28000 - 32000 GBP / Yearly
<h2 data-start="214" data-end="318">Senior Credit Controller</h2>Location: Caerphilly, South Wales Contract Type: Contract - potential to become permanent<h3 data-start="536" data-end="563">About the Company</h3>Our client is a well-established service based organisation with a strong reputation for excellence, customer service, and operational reliability. With continued growth and a focus on improving financial performance. Seeking an experienced Senior Credit Controller to join their finance team in Caerphilly. This is a temporary position with a strong possibility of becoming permanent for the right candidate.<h3 data-start="1017" data-end="1040">Role Overview</h3>The Senior Credit Controller will be responsible for managing the full credit control function, driving the timely collection of payments, improving cash flow, and maintaining strong relationships with clients. This role requires a confident communicator, a proactive approach to problem-solving, and a keen eye for detail.The position suits a self-motivated individual who thrives in a fast-paced, service-led environment and who can take ownership of the credit control process from end to end.<h3 data-start="1554" data-end="1584">Key Responsibilities</h3><ul data-end="2577" data-start="1585"><li data-end="1688" data-start="1585">Manage and oversee the company's debtor ledger, ensuring timely collection of outstanding invoices.</li><li data-start="1689" data-end="1777">Conduct regular reviews of aged debt reports and proactively chase overdue accounts.</li><li data-end="1903" data-start="1778">Build and maintain strong relationships with customers to resolve billing and payment queries quickly and professionally.</li><li data-start="1904" data-end="2025">Liaise with internal teams (sales, operations, and finance) to resolve disputes and ensure smooth invoice processing.</li><li data-start="2026" data-end="2112">Monitor customer credit limits and assess credit risk in line with company policy.</li><li data-end="2192" data-start="2113">Prepare weekly cash collection forecasts and debtor reports for management.</li><li data-end="2292" data-start="2193">Escalate problematic accounts appropriately and support decision-making on bad debt provisions.</li><li data-end="2388" data-start="2293">Support month-end processes, including reconciliations and reporting on debtor performance.</li><li data-start="2389" data-end="2507">Identify and implement process improvements to enhance efficiency and accuracy within the credit control function.</li><li data-start="2508" data-end="2577">Mentor or support junior members of the finance team if required.</li></ul><h3 data-start="2584" data-end="2621">Qualifications & Experience</h3><ul data-end="3294" data-start="2622"><li data-end="2762" data-start="2622">Proven experience as a Credit Controller or Senior Credit Controller within a service-based or contract-led environment.</li><li data-start="2763" data-end="2853">Strong understanding of credit management principles, cash flow, and debtor reporting.</li><li data-end="2974" data-start="2854">Excellent communication and negotiation skills, with the ability to manage challenging conversations professionally.</li><li data-end="3060" data-start="2975">Experience using accounting or ERP systems (e.g., Sage, SAP, Oracle, or similar).</li><li data-end="3136" data-start="3061">High level of accuracy, attention to detail, and organisational skills.</li><li data-end="3215" data-start="3137">Confident working independently and managing a busy workload to deadlines.</li><li data-start="3216" data-end="3294">Intermediate to advanced Excel skills (pivot tables, VLOOKUPs, reporting).</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNTI0MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-21T15:25:28Z

Claims Administrator

Cardiff, Cardiff
remote
Permanent
26000 - 28000 GBP / Yearly
🌟 Claims Administrator - Cardiff Gate 🌟 Robert Half is proud to be recruiting on behalf of a trusted client for a dedicated Claims Administrator to join their friendly Administration Team based at Cardiff Gate Business Park.📌 Role Details * Location: Cardiff Gate Business Park, Cardiff, * Working Hours: Monday to Friday, 8:30am - 4:30pm * Salary: £26,085, rising to £28,675 after successful 6-month probation * Holidays: 25 days annual leave + bank holidays * Parking: Free onsite parking (own transport required due to location)🎁 Benefits * 13% employer pension contribution * Private health insurance * Death in service benefit (x3 salary after probation) * Welsh language skills desirable🧭 About the Role This is a varied and rewarding position where you'll play a key role in supporting members through efficient claims processing, membership administration, and direct debit management. You'll also contribute to the smooth running of the office through general administrative duties.📝 Key Responsibilities Claims Administration * Process and archive paper/digital claims * Assess and price benefit amounts * Handle claims enquiries and request medical certificates * Prepare cheques and supporting correspondence * Maintain accurate records in line with GDPRMembership Support * Respond to membership queries * Enrol new members and manage group lists * Draft letters and follow up on enquiries * Maintain GDPR-compliant recordsDirect Debit Management * Set up and maintain member payment systems * Resolve payment queries and manage unpaid direct debits General Office Duties * Handle post, calls, emails, and visitors * Monitor stationery and office supplies * Support health & safety procedures * Assist with staff training and ad hoc tasks🔍 What I'm Looking For * Strong administrative skills and attention to detail * Excellent communication and customer service abilities * Ability to work independently and collaboratively * Proficiency in Microsoft Office and internal systems * Welsh language skills are a plus Contsct myself for further details Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMzE3MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-01T10:48:33Z

MES Integration Specialist

Newport, Newport
remote
Permanent
90000 - 100000 GBP / Yearly
The LYNQ MES Specialist will be responsible for MES configuration, troubleshooting, user support, and process improvement initiatives to ensure efficient manufacturing operations. What You'll Be Doing<ul><li>Lead or support MES-related projects throughout the entire life cycle, from initial intake to post-implementation support.</li><li>Support successful domestic and international deployments of LYNQ MES and act as a liaison between business users, IT and vendors.</li><li>Configure, maintain, and optimize LYNQ MES to align with production workflows and business goals.</li><li>Train end-users and develop documentation for MES processes and best practices and provide technical support and guidance to MES users.</li><li>Develop comprehensive reports and perform data analysis to support strategic business decision-making.</li></ul>Education/Knowledge/Skills/Experience<ul><li>Strong technical skills, including project management, system implementation, and data analysis.</li><li>Excellent communication and interpersonal skills.</li><li>Possesses a "teamwork mindset" to work with cross-functional teams.</li><li>Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>Tenacious in problem solving and conflict resolution.</li></ul>Desired Qualifications<ul><li>Degree in related business function or technical discipline (Business Information Systems, Computer Science), or equivalent education.</li><li>5+ years of experience in a combination of systems analysis, development and customer support.</li><li>1+ years of experience working with LYNQ MES in a manufacturing environment.</li><li>Familiarity with ERP systems (e.g., Sage X3, SAP, Oracle, etc.) and how LYNQ MES integrates with them.</li><li>Strong understanding of production processes, scheduling, and shop floor operations.</li><li>Knowledge of data analytics and business intelligence tools.</li></ul>Travel requirements: Travel to Newport (Wales) office and European travel (Netherlands/Czech Republic) - potential for US travel in the future. Salary/Logistics:<ul><li>£90,000-£100,000 + additional benefits</li><li>The role can remote as standard but a preference will be given to candidates who can attend the Newport, Wales site as required (1-2 a month desirable).</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjI1OTk2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-11-03T14:31:30Z

Service Coordinator

Penarth, Vale of Glamorgan
remote
Temporary
28000 - 30000 GBP / Yearly
Job Description: Our clients are seeking a proactive and organised immediately available Service Coordinator to join their team in Penarth. This full-time, on-site role involves managing service bookings, maintaining accurate data records, and supporting the Office Manager with a variety of administrative and ad hoc tasks.Key Responsibilities:<ul data-end="768" data-start="514"><li data-start="514" data-end="574">Input and manage data accurately within internal systems</li><li data-start="575" data-end="646">Use booking systems to schedule and coordinate services efficiently</li><li data-end="718" data-start="647">Provide administrative support to the Office Manager and wider team</li><li data-start="719" data-end="768">Assist with general office duties as required</li></ul>Requirements:<ul data-start="790" data-end="1007"><li data-start="790" data-end="867">Previous experience in data entry and using booking or scheduling systems</li><li data-end="924" data-start="868">Strong attention to detail and organisational skills</li><li data-start="925" data-end="980">Ability to work independently and as part of a team</li><li data-end="1007" data-start="981">Immediate availability</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC4zMzkwNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-21T14:51:11Z

Finance Assistant

Bridgend, Bridgend
remote
Temporary
30000 - 35000 GBP / Yearly
We are recruiting a temporary Finance Assistant for our client to support the finance team in maintaining accurate financial records, processing transactions, and assisting with the preparation of management accounts up to trial balance level. The Finance Assistant will ensure timely and accurate processing of financial data in line with company policies and accounting standards.Key Responsibilities:1. Accounts Payable (Purchase Ledger): Process supplier invoices, ensuring correct coding, approvals, and posting to the ledger. Reconcile supplier statements and resolve any discrepancies. Prepare and process supplier payments (BACS/cheques). Maintain up-to-date records of all payables and support month-end closing.2. Accounts Receivable (Sales Ledger): Raise and issue customer invoices and credit notes accurately and promptly. Record customer receipts and allocate payments against invoices. Chase outstanding debts and maintain an aged debtors report. Resolve customer queries related to billing and payments.3. Bank and Cash: Post and reconcile all bank transactions on a daily or weekly basis. Prepare regular bank reconciliations for all company accounts. Handle petty cash, process expense claims, and ensure supporting documentation is complete.4. General Ledger and Month-End: Post journal entries for accruals, prepayments, and other adjustments. Maintain and reconcile control accounts (VAT, payroll, fixed assets, etc.). Assist in preparing trial balance and supporting schedules for month-end and year-end accounts. Support the Finance Manager with management reporting and variance analysis.5. Payroll Support: Collate and verify timesheets and expense claims. Liaise with HR or payroll provider to ensure accurate payroll processing. Post monthly payroll journals and reconcile related accounts (PAYE, NI, pensions).6. VAT and Compliance: Assist with preparation and submission of VAT returns. Ensure compliance with financial regulations and internal controls. Maintain accurate and organised financial records for audit purposes.7. Other Duties: Support budget monitoring and forecasting activities. Assist auditors with year-end audit queries and documentation. Perform ad-hoc financial analysis and administrative tasks as required. Skills and Qualifications:AAT Level 3 or 4 (or equivalent qualification/experience).Strong understanding of double-entry bookkeeping and trial balance.Experience using accounting software (e.g., Sage, Xero, QuickBooks, or similar).Proficiency in Microsoft Excel (formulas, pivot tables, reconciliations).Excellent attention to detail and organisational skills.Strong communication and interpersonal skills.Ability to work independently and meet deadlines. Desirable:Experience working in a busy finance department.Knowledge of payroll and VAT processes.Progress toward ACCA/CIMA qualification (advantageous).Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC4xNDU2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-24T16:43:41Z

IT Support Analyst

Weston-Super-Mare, Somerset
remote
Permanent
25000 - 27000 GBP / Yearly
IT Support Technician 📍 [Weston-super-Mare] | 🕒 Full-time | 💼 PermanentAbout the Role We're looking for an enthusiastic IT Support Analyst to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you.What You'll Be Doing<ul data-end="1096" data-start="491"><li data-start="491" data-end="582">Providing 1st and 2nd line support for hardware and software issues across the business</li><li data-end="649" data-start="583">Managing and resolving service desk tickets within agreed SLAs</li><li data-start="650" data-end="727">Installing, configuring, and maintaining desktop systems and IT equipment</li><li data-start="728" data-end="802">Supporting user account management via Active Directory and Office 365</li><li data-end="869" data-start="803">Assisting with IT equipment moves, upgrades, and installations</li><li data-start="870" data-end="960">Collaborating with the wider IT team to troubleshoot and escalate issues when required</li><li data-end="1031" data-start="961">Contributing to IT projects and continuous improvement initiatives</li><li data-end="1096" data-start="1032">Keeping accurate records of assets and service desk activity</li></ul>What We're Looking For<ul data-start="1127" data-end="1623"><li data-start="1127" data-end="1203">Minimum 1 years' experience in a desktop support or IT technician role</li><li data-start="1204" data-end="1288">Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP)</li><li data-end="1355" data-start="1289">Experience with Active Directory and Office 365 administration</li><li data-start="1356" data-end="1420">Familiarity with ITIL principles and service desk operations</li><li data-end="1503" data-start="1421">Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus</li><li data-start="1504" data-end="1564">Strong communication skills and a customer-first mindset</li><li data-start="1565" data-end="1623">Ability to work both independently and collaboratively</li></ul>Why Join Us?<ul data-start="1644" data-end="1861"><li data-start="1644" data-end="1706">Be part of a supportive IT team where your input is valued</li><li data-start="1707" data-end="1789">Exposure to a wide range of technologies and opportunities to grow your skills</li><li data-end="1861" data-start="1790">A fast-paced, engaging environment with room for career development </li></ul>📩 Interested? Apply now and take the next step in your IT career!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgzNTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-16T16:35:57Z

Graduate Administrator

Cardiff, Cardiff
remote
Contract
24000 - 25000 GBP / Yearly
<h1 data-start="146" data-end="185">Graduate: Client Engagement Administrator</h1>📍 Location: Either Cardiff, Newport or Merthyr Office (Optional) 🕒 Hours: Full-time<h2 data-start="245" data-end="281">Make a Difference Every Day</h2>Are you an organised, people-focused professional with a passion for supporting others? We're looking for a Graduate Client Engagement Administrator to provide vital administrative support and ensure the smooth day-to-day running of our office.This role is at the heart of client support and engagement - you'll often be the first point of contact, helping us create a welcoming and supportive environment for all who reach out to us.<h2 data-start="724" data-end="753">What You'll Be Doing</h2>In this varied and rewarding role, you'll:✨ Support Clients - act as the first point of contact, providing a welcoming and non-judgemental reception (in-person, by phone, or online). ✨ Coordinate Appointments - schedule client sessions, manage timetables, and liaise with counsellors, volunteers, and service users. ✨ Keep Things Running Smoothly - handle incoming enquiries, organise correspondence, maintain records, and manage office supplies. ✨ Ensure Quality - complete routine checks, support health & safety processes, and keep our operations efficient and professional. ✨ Provide Essential Admin Support - from word processing and filing to photocopying and maintaining accurate digital and paper records.<h2 data-end="1539" data-start="1508">What We're Looking For</h2>We'd love to hear from you if you are: ✔️ Friendly, approachable, and able to put clients at ease ✔️ Organised and efficient, with strong admin and IT skills ✔️ Confident managing busy schedules and competing priorities ✔️ A clear communicator, both in person and over the phone ✔️ Keen to work in a supportive environment where every day makes a difference<h2 data-start="1916" data-end="1942">Why Work With Us?</h2><ul data-end="2176" data-start="1943"><li data-end="2008" data-start="1943">💼 A role where you truly make a difference in people's lives</li><li data-end="2057" data-start="2009">🌍 Supportive and welcoming team environment</li><li data-end="2112" data-start="2058">📈 Opportunities to develop your skills and career</li><li data-start="2113" data-end="2176">🤝 The chance to be part of meaningful, client-focused work</li></ul><h2 data-end="2204" data-start="2183">How to Apply</h2>If you're looking for a rewarding role where your organisational skills and people-first approach will have a real impact, we'd love to hear from you. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMzg4OTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-02T15:42:19Z

Reconciliations Clerk

Cardiff, Cardiff
remote
Permanent
28000 - 30000 GBP / Yearly
Specialty Reconciliation Officer (Global) 📍 Location: Cardiff, United Kingdom 💼 Job Type: Permanent | 💰 Salary: £30,000 🕗 Office Hours: 8am - 4pm | 🏡 Hybrid Working 🌴 Holidays: 25 days + Bank Holidays Robert Half are delighted to be supporting a gloobal organisation who are hiring for a newly created role in our UK Finance team: Specialty Reconciliation Officer (Global). This is your chance to be part of something meaningful-protecting client funds and ensuring financial accuracy across a variety of portfolios.🔍 What You'll Do * Safeguard client trust accounts and ensure financial integrity * Reconcile bank accounts and ledgers with precision * Resolve discrepancies and support audit processes * Collaborate with global teams and maintain strong client relationships * Drive continuous improvement in financial operations * Support the Client Accounts Manager with quality assurance and process design🎯 What You'll Bring * Strong financial analytical skills and attention to detail * Advanced Excel proficiency and confidence with financial data * Experience in global banking and insurance (Aviation/Marine preferred) * A proactive mindset and commitment to continuous improvement * Excellent communication and problem-solving abilities * Ability to work flexibly to support global clients * Multilingual skills are a plus🎁 What You'll Get Compensation & Flexibility * £30,000 salary * Hybrid working model * 25 days holiday + bank holidays * Office hours: 8am-4pm Health & Wellbeing * Private healthcare (including pre-existing conditions) * Life assurance & income protection * Employee assistance programme Extras & Perks * Self-Invested Personal Pension Scheme (SIPP) * Voluntary benefits: dental cover, cycle to work scheme, season ticket loan * Discounts on a wide range of products and servicesReady to Make an Impact? feel free to contact me on the details below Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMTg1NTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-15T16:42:06Z

Risk Accountant

Cardiff, Cardiff
remote
Permanent
50000 - 60000 GBP / Yearly
Risk Accountant 📍 Location: Cardiff (Hybrid working available) 💰 Salary: £50,000 - £60,000 per annum + Excellent BenefitsAre you a recently qualified ACA Accountant from a Big 4 firm looking for your first move into industry? Our client, a leading private service provider in the education sector, is seeking a talented Risk Accountant to join their Cardiff-based finance team.<h3 data-start="566" data-end="587">The Opportunity</h3>This is a fantastic chance to move from practice into a dynamic private business with a clear social impact. As Risk Accountant, you'll play a key role in strengthening risk management and governance frameworks while gaining broad exposure across finance and operations. You'll work closely with senior leaders, making this a high-visibility role with strong career potential.<h3 data-start="972" data-end="998">Key Responsibilities</h3><ul data-start="999" data-end="1488"><li data-start="999" data-end="1085">Support the design, implementation, and monitoring of internal financial controls.</li><li data-end="1172" data-start="1086">Deliver risk-based analysis to identify improvements and mitigate potential risks.</li><li data-end="1255" data-start="1173">Partner with operational and finance teams to embed effective risk management.</li><li data-end="1337" data-start="1256">Assist with audit preparation and act as a key contact for external auditors.</li><li data-start="1338" data-end="1416">Provide technical accounting support on projects and business initiatives.</li><li data-end="1488" data-start="1417">Drive continuous improvement in governance and assurance processes.</li></ul><h3 data-start="1490" data-end="1505">About You</h3><ul data-start="1506" data-end="1854"><li data-end="1556" data-start="1506">ACA qualified (Big 4 trained - essential).</li><li data-start="1557" data-end="1641">Looking for your first move into industry within a growing private business.</li><li data-start="1642" data-end="1710">Strong technical grounding in audit, controls, or risk advisory.</li><li data-end="1766" data-start="1711">Analytical, detail-focused, and commercially aware.</li><li data-start="1767" data-end="1854">Excellent communicator with the confidence to influence stakeholders at all levels.</li></ul><h3 data-start="1856" data-end="1871">Why Join?</h3><ul data-start="1872" data-end="2180"><li data-end="1940" data-start="1872">Transition straight from Big 4 into a high-impact industry role.</li><li data-end="2040" data-start="1941">Join a private service provider in the education sector, with a strong mission and purpose.</li><li data-start="2041" data-end="2073">Hybrid working (Cardiff HQ).</li><li data-start="2074" data-end="2135">Salary: £50,000 - £60,000 per annum + excellent benefits.</li><li data-end="2180" data-start="2136">Strong career development opportunities.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNzE2ODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-15T10:21:47Z

Financial Controller

Port Talbot, Neath Port Talbot
remote
Temporary
60000 - 80000 GBP / Yearly
Role Overview The Financial Controller will play a pivotal role in supporting the Chief Financial Officer to drive the company's business transformation agenda and manage the day-to-day operations of the Finance team. This is a hands-on position within a growing organisation, requiring a strong focus on professionalising financial processes and systems.Key Responsibilities<ul data-start="538" data-end="1628"><li data-start="538" data-end="679">Oversee and deliver accurate, timely month-end and year-end management accounts, including all reports required by external stakeholders.</li><li data-start="680" data-end="770">Collaborate with the Senior Management Team to prepare reliable forecasts and budgets.</li><li data-start="866" data-end="949">Identify and communicate risks and opportunities affecting cashflow</li><li data-end="1069" data-start="950">Drive improvements and professionalisation across the Finance function, including systems, controls, and processes.</li><li data-start="1070" data-end="1135">Manage the treasury function, including cashflow forecasting.</li><li data-start="1136" data-end="1232">Lead the statutory audit process and act as the main point of contact for external auditors.</li><li data-end="1359" data-start="1233">Oversee all tax compliance activities, including HMRC/statutory returns, computations, and coordination with tax advisors.</li><li data-start="1360" data-end="1450">Manage and develop a small team.</li><li data-start="1451" data-end="1521">Act as a strategic business partner to the Senior Management Team.</li><li data-end="1628" data-start="1522">Provide ad-hoc financial and strategic support to the CFO and CEO as required.</li></ul>Skills and Experience<ul data-end="2026" data-start="1658"><li data-start="1658" data-end="1832">CCAB-qualified accountant with at least 3 years' post-qualification experience, gained either in a manufacturing environment or within a Big 4 (or equivalent) audit firm.</li><li data-start="1833" data-end="1919">Strong ability to challenge existing practices and introduce process improvements.</li><li data-start="1920" data-end="1963">Proven experience managing small teams.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC43NTM0My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-17T16:21:43Z

Finance Director

Cardiff, Cardiff
remote
Permanent
95000 - 100000 GBP / Yearly
Robert Half Talent Solutions are seeking a Finance Director for a dynamic manufacturing organisation based near Cardiff. Role Overview:The Finance Director is a strategic business partner responsible for leading the financial and commercial agenda across the manufacturing operations. This role combines financial stewardship with commercial insight to drive profitability, cost efficiency, and value creation. The successful candidate will influence decision-making across supply chain, operations, and customer engagement, ensuring financial strategies align with business goals and market dynamics. Key Responsibilities:Commercial Strategy & Business Partnering<ul><li>Lead financial planning and analysis to support commercial decision-making, operational strategies, and performance.</li><li>Partner with , operations, and supply chain teams to evaluate commercial opportunities and risks.</li><li>Drive margin improvement initiatives through efficiency analysis and profitability reviews.</li></ul> Operational Finance Leadership<ul><li>Oversee site-level financial performance, including budgeting, forecasting, and variance analysis.</li><li>Drive cost control and working capital optimisation across manufacturing and logistics.</li><li>Lead investment appraisals and capital expenditure planning to support growth and efficiency.</li></ul>Performance Management & Reporting<ul><li>Deliver timely, accurate, and insightful financial reporting to senior leadership and stakeholders.</li><li>Develop and monitor KPIs that link financial performance to operational outcomes.</li><li>Ensure compliance with accounting standards, internal controls, and audit requirements.</li></ul>Leadership & Transformation<ul><li>Lead and develop a high-performing finance team, fostering a culture of accountability and continuous improvement.</li><li>Champion digital finance tools and analytics to enhance decision-making and reporting.</li><li>Stay abreast of industry trends, regulatory changes, and market developments to inform strategy.</li></ul> Required Qualifications:<ul><li>ACA, ACCA, CIMA qualified or equivalent.</li><li>Significant experience in a senior finance role within a manufacturing or industrial setting.</li><li>Proven track record of commercial finance leadership and strategic business partnering.</li></ul> On offer: A salary of up to £110,000 plus bonus and a significant benefits package. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjc4NjI4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-08T16:37:40Z

Financial Controller

Neath Port Talbot, Neath Port Talbot
remote
Permanent
60000 - 80000 GBP / Yearly
Robert Half Talent Solutions are seeking a Financial Controller for a dynamic manufacturing organisation in the Neath Port Talbot area. The Financial Controller will play a key role in working alongside the newly appointed Chief Financial Officer (CFO) in delivering against the business transformation agenda and overseeing the day-to-day operations of the Finance team. This will be a hands-on role in a growing business with a strong professionalisation requirement. Key responsibilities include:<ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management and delivery of accurate and timely month-end and year-end management accounts, including reports required by external stakeholders</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Working with Senior Management team to build accurate forecasts and budgets</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting business cases and investment appraisals (capex/opex)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identifying and escalating risks and opportunities that impact cashflow and EBITDA</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identifying areas for improvement and professionalisation of the Finance function, including systems and controls</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management of treasury function and cash forecasting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management of the statutory audit and liaising with auditors</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management of tax, covering all HMRC/statutory returns and computations, and liaising with tax advisors</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management and development of a team of two (covering AP/AR and customer order processing)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Acting as a business partner to the Senior Management team</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ad-hoc support to the CFO and Chief Executive Officer (CEO) as required</li></ul> <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Basic salary £60,000 to £80,000</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Bonus up to 10% </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">25 days holiday plus Bank Holidays</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">3% employer pension contribution</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hybrid working pattern</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjAwMzIyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-20T09:24:25Z

Finance Manager

Merthyr Tydfil, Merthyr Tydfil
remote
Permanent
55000 - 60000 GBP / Yearly
Robert Half Talent Solutions are seeking a Finance Manager to lead the reporting team of this prestigious organisation based in Merthyr Tydfil.The Finance Manager is responsible for the management of the reporting including the preparation of monthly management accounts, main financial reporting and the main contact for internal and external Auditors and for the coordination of all Audit responses. You'll be managing a team of 6. Responsible for performance reviews and mentoring.Working closely with the senior leadership you'll have the opportunity to be involved in projects and more commercial analysis and decision making. On offer:Salary of up to £60,000 plus a very generous benefits package, options to compress work to a 9 day fortnight and hybrid working. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjQ4MTY3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-12T09:50:25Z