14 results for Customer Services in Abertawe, Swansea

Group Financial Accountant

Newport, Newport
remote
Permanent
45000 - 50000 GBP / Yearly
Private Equity Backed | International Group | Newport HQLocation: Newport - Hybrid (3 days office)Exclusive Retained SearchStarting ASAPRobert Half has been retained to exclusively partner with a private equity backed insurance broker to appoint a Group Financial Accountant.Acquis specialises in insurance administration services for the finance and leasing industry. With European headquarters in Amsterdam, UK headquarters in Newport, and US operations in Philadelphia, they operate in a total of 17 countries.Joining Acquis means becoming part of a dynamic, collaborative, and forward thinking organisation that values continuous improvement. This is an exciting time to be part of Acquis as they continue to pursue their ambitious growth strategy, following their acquisition into the U.S. market.Why This Role Stands Out?<ul><li>True international exposure - UK, Europe & US</li><li>Exposure to PE environment, systems, governance & growth projects</li><li>Strong development path - this is a role you can genuinely grow with</li><li>Collaborative, down‑to‑earth culture with leaders who invest in people</li></ul>Key Responsibilities:An excellent opportunity for a technically strong accountant to step into a broad Group role, gaining hands on exposure to multi‑entity consolidation and reporting. You'll work closely with the Group Financial Controller to ensure accurate, timely information and help drive informed commercial decision making.<ul><li>Support a well‑controlled month‑end and year‑end close, ensuring accurate reporting and strong audit trails</li><li>Assist with the preparation of statutory accounts under UK GAAP / IFRS across the UK and selected European entities</li><li>Act as the key contact for external auditors and tax advisers, coordinating audit activity and resolving queries</li><li>Play a central role in delivering a smooth and efficient annual audit process</li><li>Support with corporation tax computations and liaise with external advisors</li><li>Oversee the submission of VAT and ICP returns</li><li>Review and maintain control over key balance sheet areas, including accruals, prepayments, fixed assets and intercompany balances</li><li>Help strengthen and improve financial controls, processes and documentation</li><li>Support ad‑hoc financial analysis, projects and evolving reporting requirements</li><li>Lead the annual budgeting and forecasting process, working closely with budget holders</li><li>Identify risks and opportunities within forecasts and provide clear, actionable insights</li><li>Assist with other regulatory and compliance reporting as required</li></ul>Skills & Requirements:<ul><li>Professional accounting qualification (e.g., ACCA,ACA) with 2-3 years post qualification experience</li><li>Strong audit background</li><li>Solid understanding of UK accounting principles</li><li>Working knowledge of UK corporation tax and VAT</li><li>Strong attention to detail and a robust approach to controls</li><li>Confident communicator, able to engage effectively with external and internal stakeholders</li></ul>What's on Offer?<ul><li>35 hour working week</li><li>Hybrid working (3 days in office)</li><li>Modern, newly renovated offices with outdoor spaces</li><li>Easily accessible by car from Newport (10mins), Cardiff (20mins) & Bristol (40mins) with ample onsite parking</li><li>Additional employee benefits</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FybGllLldpbGxpYW1zLjM0MTYwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-06T10:05:40Z

Claims Administrator

Cardiff, Cardiff
remote
Permanent
27128 - 31000 GBP / Yearly
Robert Half is delighted to be partnering with a well‑established Association to recruit a Claims & Membership Administrator. This is a varied and rewarding position covering claims processing, membership administration, direct debit support, and general office duties. It's an excellent opportunity for someone who enjoys accuracy, organisation, and delivering excellent service within a supportive team environment.<h3>Key Responsibilities</h3> Claims Administration <ul><li>Sort, process and archive claim forms.</li><li>Handle all claims enquiries, including requesting medical certificates when required.</li><li>Assess and calculate claim benefits, ensuring accuracy.</li><li>Print and collate claim cheques and supporting documents.</li><li>Maintain and update pending claims files.</li><li>Issue correspondence to the Medical Records Office.</li><li>Accurately file all claims records and communications.</li><li>Contact customers to gather additional information as needed.</li><li>Ensure all claim and customer information complies with GDPR regulations.</li></ul> Membership Administration <ul><li>Respond to membership queries from current, prospective, and new members.</li><li>Draft and produce membership letters and supporting documentation.</li><li>Enrol individual and group members onto the membership database.</li><li>Process renewals and continuing membership requests.</li><li>Update and manage group membership lists, including extracting key information (e.g., cancellations).</li><li>Organise, print and distribute group membership lists.</li><li>Maintain accurate and GDPR‑compliant membership records.</li><li>Support membership growth by tracking enquiries and issuing follow‑up communications.</li></ul> Direct Debit Support <ul><li>Set up new members on the Association's internal claims and direct debit systems.</li><li>Process premium direct debit payments.</li><li>Manage unpaid direct debit transactions.</li><li>Ensure internal systems accurately reflect all direct debit movements.</li></ul> General Office Duties <ul><li>Open, sort and prepare daily post for franking.</li><li>Answer incoming calls and respond to general email/postal enquiries.</li><li>Welcome visitors and manage deliveries.</li><li>Monitor and order office stationery supplies.</li><li>Support the overall security, cleanliness and efficiency of the office.</li><li>Adhere to Health & Safety and Fire Safety procedures.</li><li>Assist in training new team members.</li><li>Undertake ad‑hoc administrative tasks as required.</li></ul><h3>What We're Looking For</h3><ul><li>Strong administrative experience, ideally within claims, membership, insurance, finance, or similar environments.</li><li>Excellent attention to detail and ability to process information accurately.</li><li>Confident communication skills across phone, email and written correspondence.</li><li>Strong organisational skills with the ability to manage multiple tasks at pace.</li><li>Proactive, reliable and able to work well as part of a team.</li><li>Confident using databases, MS Office applications, and internal systems.</li></ul><h3>What's on Offer</h3><ul><li>A friendly, supportive working environment.</li><li>Opportunity to work within an established, values-driven organisation.</li><li>Training, development and long-term progression opportunities.</li><li>Competitive salary and benefits package.</li></ul>If you're a detail‑driven administrator looking for a steady, varied role within a supportive team, we'd love to hear from you. Apply or contact for further information Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNDU2MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-24T10:41:20Z

Reconciliations Clerk

Cardiff, Cardiff
remote
Permanent
26000 - 28000 GBP / Yearly
Robert Half are working together with an organisation in Cardiff to hire a a detail‑oriented Reconciliation Officer. This role is central to ensuring the accuracy, integrity, and presentation of financial information across managed claims portfolios.You will be responsible for reconciling bank accounts to underlying ledgers, identifying discrepancies, and working closely with internal teams and external clients to deliver a high‑quality, compliant service. This opportunity suits someone with strong reconciliation and analytical skills who is keen to improve processes and controls.<h3>Key Responsibilities</h3><ul><li>Act as the custodian and gatekeeper of client trust accounts, ensuring all funds are protected and managed in line with regulatory and client requirements</li><li>Perform regular verification and reconciliation of bank accounts, ledgers, and financial operating information</li><li>Investigate, identify, and resolve reconciling items or unusual transactions using sound problem‑solving skills</li><li>Build effective working relationships with internal teams to ensure clear communication and timely delivery of client requirements</li><li>Serve as a key point of contact for clients, ensuring service delivery meets agreed expectations and commitments</li><li>Support and contribute to client audits, including pre‑audit preparation, audit participation, and post‑audit reviews</li><li>Actively contribute to a culture of continuous improvement by identifying and implementing process enhancements</li><li>Undertake other reasonable duties as required by management</li></ul><h3>About You</h3><ul><li>Previous experience in bank account reconciliation, financial administration, or a similar finance role</li><li>Strong analytical skills with excellent attention to detail</li><li>Confident communicator, comfortable engaging with both internal stakeholders and external clients</li><li>Highly organised with the ability to manage multiple priorities effectively</li><li>Proactive mindset with a genuine interest in improving processes and controls</li></ul>Please contact myself for further information Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMTI1MzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-24T10:38:48Z

Marketing Executive

Cardiff, Cardiff
remote
Permanent
30000 - 35000 GBP / Yearly
Salary <ul><li>£30,000-£35,000 dependent on skills and experience. </li><li>Generous Pension Contribution (13%).</li><li>25 Days Holidays PA + Bank Holidays.</li><li>Free Healthcare Cover. </li><li>Death in Service cover after successful 6-month probation period. </li><li>Job Type: Permanent - 5 days per week in the office (08:30 - 16:30)</li></ul>ROLE PURPOSEAs a Marketing Executive, you will play a key role in supporting the delivery of marketing activity across the business. Working closely with the Sales & Marketing Manager and wider teams, you will help implement marketing plans that support growth, retention, brand awareness, and customer engagement. KEY RESPONSIBILITIES<ul><li>Assist in planning, developing and delivering marketing campaigns.</li><li>Collaborate with the Business Development Executive and key partners.</li><li>Develop community and charity engagement initiatives.</li><li>Support digital marketing including social media, PPC, email marketing and content creation.</li><li>Support the planning and delivery of events.</li><li>Ensure brand consistency across all marketing materials.</li><li>Support creation and distribution of marketing literature and promotional items.</li><li>Conduct market research and marketing performance analysis.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMjM2NDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-24T15:43:20Z

IT Incident & Problem Manager

Newport, Newport
remote
Permanent
60000 - 62500 GBP / Yearly
Robert Half are working with a client sitting within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment. <h3 data-end="169" data-section-id="cr3u3g" data-start="129">Governance & SLA Management</h3>Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.<h3 data-section-id="9s5edi" data-end="455" data-start="412">Incident Management Leadership</h3>Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.<h3 data-start="631" data-section-id="wz17as" data-end="686">Problem Management & Root Cause Excellence</h3>Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.<h3 data-start="861" data-end="913" data-section-id="8ju43f">Vendor & Partner Performance Management</h3>Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.<h3 data-section-id="puuog2" data-end="1153" data-start="1095">Continuous Improvement & Service Optimization</h3>Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.<h3 data-section-id="64tba7" data-end="1380" data-start="1327">Team Leadership & Capability Development</h3>Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.<h3 data-section-id="1f6av6t" data-end="1605" data-start="1545">Stakeholder Collaboration & Service Integration</h3>Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.<h3 data-start="1780" data-section-id="1fx33tp" data-end="1837">Reporting, Communication & Tooling Expertise</h3>Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.<h3 data-start="2134" data-end="2166" data-section-id="1lerpjn"> </h3><h3 data-start="78" data-end="119" data-section-id="d5l8tf">Qualifications & Accreditations</h3><ul data-end="795" data-start="120"><li data-start="120" data-end="246" data-section-id="1y9xgsk">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-section-id="1r5so0k" data-end="371" data-start="247">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-start="372" data-section-id="1rr6llk" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-start="571" data-section-id="amlqec" data-end="694">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-section-id="1ax2jyb" data-end="795" data-start="695">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">ITIL 4 Practitioner</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45ODg3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-24T12:24:13Z

Assistant Accountant

Newport, Newport
remote
Permanent
26000 - 35000 GBP / Yearly
Robert Half Talent Solutions are seeking a permanent experienced Assistant Accountant for a permanent role on site in Newport. As an Assistant Management Accountant, you will be key in delivering high quality management accounting information and a robust control environment. You will be instrumental in ensuring the completeness and accuracy of the underlying financial transactions of the business and the delivery of weekly, monthly and year-end reporting processes. Key Accountabilities & Responsibilities <ul><li>Responsibility for Preparing accruals and prepayments for month end.</li><li>Accountable for Preparation of month end balance sheet reconciliations.</li><li>Assisting in Control of Fixed Asset accounting.</li><li>Assisting in Stock accounting and analysis and preparation of monthly provision requirements.</li><li>Performance review and variance analysis, comparing with budget and last year, including interpretation and commentary, working with key stakeholders across the organisation.</li><li>Ownership of accurate trade debtors and trade creditors reporting.</li><li>Assist in the year end Statutory audit process.</li><li>Assisting in the budget preparation process.</li><li>Supporting Purchase ledger - ensuring all manual and 3-way match GRN invoices are processed in a timely and accurate manner in accordance with finance policies and procedures.</li><li>Assisting in the preparation of BACS payment runs for all UK and overseas suppliers.</li><li>Ensuring all remittances are sent to suppliers.</li><li>Posting and allocating all payments to the AP ledger daily.</li><li>Processing and posting customer sales invoices daily.</li><li>Ensuring customer receipts are accurately allocated to sales invoices.</li><li>Bank entry posting and daily reconciliation.</li><li>Supporting other areas of the finance team as required.</li></ul> Qualifications, Experience, Technical Skills & Knowledge Minimum AAT FinalistMinimum of 2 years' experience in a finance function. On offer: salary to £35,000 plus study support Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjgzNDc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-04-09T09:29:07Z

Sales Ledger Clerk

Cardiff, Cardiff
remote
Permanent
25000 - 28000 GBP / Yearly
Sales Ledger ClerkCardiff City Centre Hybrid, 3 Days Office/2 Days HomeThe Company:We are partnering with a fast-growing fintech organisation based in Cardiff city centre, delivering innovative digital financial solutions across the UK and internationally. Due to continued growth, they are looking to appoint a Sales Ledger Clerk to join their expanding finance team.This is an excellent opportunity to join a modern, tech-driven business where finance processes are evolving through automation and data.The Role:This is a hybrid position, with 3 days per week in the Cardiff city centre office and 2 days working from home.You will play a key role within the Accounts Receivable team, with a strong focus on sales ledger, billing accuracy, and customer account management, while also supporting credit control activities.Key Responsibilities:<ul><li>Managing the sales ledger function across a high-volume customer base</li><li>Raising and issuing invoices in line with client agreements</li><li>Allocating cash and reconciling customer accounts</li><li>Supporting the collection of outstanding payments and reducing aged debt</li><li>Investigating and resolving invoice and billing queries</li><li>Maintaining accurate records across finance systems</li><li>Producing aged debtor reports and supporting cash flow tracking</li><li>Building strong relationships with customers to improve payment performance</li><li>Liaising with internal teams to ensure accurate billing and smooth processes</li><li>Supporting continuous improvement of systems and processes</li></ul>Candidate Profile:Essential<ul><li>Previous experience in Sales Ledger, Accounts Receivable, or Credit Control</li><li>Strong understanding of billing, invoicing, and cash allocation</li><li>Excellent attention to detail and organisational skills</li><li>Strong communication skills</li><li>Good Excel and finance systems experience</li></ul>Desirable<ul><li>Experience within fintech, tech, or fast-paced commercial environments</li><li>Exposure to systems such as Xero, Sage, or NetSuite</li><li>Experience with high-volume or multi-entity ledgers</li><li>Proactive and process-improvement mindset</li></ul>What's on Offer:<ul><li>Hybrid working (3 days office / 2 days home)</li><li>Performance-related bonus</li><li>Study support (AAT, ACCA, CIMA)</li><li>Modern Cardiff city centre office</li><li>Clear progression opportunities within finance</li><li>Exposure to fintech systems and automation tools</li><li>Competitive benefits package</li></ul>Why Apply?:This is a great opportunity for a Sales Ledger professional to join a growing fintech business, gaining exposure to modern finance systems, automation, and scalable processes in a forward-thinking environment.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNjAzMjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-25T15:10:14Z

Finance Transformation Manager

Pontypridd, Rhondda Cynon Taff
remote
Permanent
37000 - 75000 GBP / Yearly
Robert Half Talent Solutions are seeking a permanent Finance Transformation Manager to join a dynamic organisation based in north Cardiff The Finance Transformation Manager is responsible for designing, governing, and embedding the core capabilities that underpin a modern finance function. This includes ownership of the Finance Operating Model, the Finance Service Delivery Model, the enterprise-wide Finance Process Catalogue, and the Global Process Owner accountability framework, setting governance frameworks and serving as the main contact for process-related matters. The role leads as a global process owner drives end‑to‑end standardisation of finance processes across multiple entities, ensuring consistency, compliance, and operational excellence. It also partners closely with the Digital Finance Transformation Lead to embed technology, automation, and data‑driven capabilities that streamline processes and strengthen controls. <ul><li>Key areas are:</li></ul>Governance Framework OwnershipFinance Target Operating Model<ul><li>Finance Service Delivery Model Design</li><li>Global Finance Process Catalogue Ownership</li></ul> We need a candidate who has: <ul><li>Demonstrated experience leading large-scale process transformation, standardisation, financial governance, controls and continuous improvement initiatives in a complex environment</li><li>Deep expertise in Finance Transformation and finance operating models and service delivery models</li></ul> On offer:A salary of circa £75,000Transport subsidyGenerous pensionFlexible working - hybrid with only two days in the office. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjI2NDU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-19T17:31:14Z

Finance Assistant - Grants

Cardiff, Cardiff
remote
Permanent
27000 - 30000 GBP / Yearly
Robert Half Talent Solutions are seeking a Finance Assistant - Grants to support the administration of benefits for this third sector organ <ul><li>The Finance Assistant - Grants will have responsibility for:</li></ul> <ul><li>Reconciliation of Housing Benefit reserves</li><li>Be the in-house subject matter expert on personal and housing benefits</li><li>Primary point of contact to colleagues n for benefits and financial aspects of housing management</li><li>Reporting on internal financial audit performance and themes</li><li>Assisting with and monitoring personal benefit claims, including liaising with DWP and assisting support & inclusion colleagues</li><li>Reconciliation of house bank accounts including reconciliation of the financial records, bank statements and balance sheet control accounts</li><li>Petty cash checks, including on-site cash counts</li><li>Administration and maintenance of banking arrangements</li><li>Attend bank branches as required</li><li>Processing, reviewing and authorising purchase ledger payment runs (up to £30k) and ad hoc payments</li><li>Process journals and input financial transactions into financial software</li><li>Support the Head of Finance with the timely and accurate completion of month end, prioritising workload as required</li><li>Compile data and assist with key performance indicators reporting and assist Head of Finance in budget reviews with budget holders</li></ul> On offer:A salary of to £30,000 plus £1K car allowance and pension. Hybrid working - can be based in either the Cardiff or Swansea sites with occasional UK travel.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjY0Nzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-31T15:05:05Z

IT Risk Analyst

Cwmbran, Torfaen
remote
Permanent
35000 - 45000 GBP / Yearly
Robert Half are looking for an IT Risk Analyst to help identify, assess, and manage technology risks across the business. You'll work with different teams to ensure risks are understood, tracked, and reduced effectivelyKey Responsibilities<ul><li>Support the identification and assessment of IT risks</li><li>Maintain and update risk registers</li><li>Recommend practical and cost-effective risk controls</li><li>Prepare risk reports for stakeholders and committees</li><li>Track and support risk events and issues</li><li>Assist project and delivery teams in managing risks linked to IT changes</li><li>Help maintain and improve risk management processes and documentation</li></ul>Skills & Experience<ul><li>Good understanding of working within and in collaboration with IT functions</li><li>Ability to analyse data and support risk-based decisions</li><li>Critical thinking and attention to detail</li><li>Structured and logical problem-solving approach</li><li>Comfortable working both independently and as part of a team</li><li>Awareness of business and customer priorities</li><li>Experience in IT or cyber risk analysis</li></ul>Desirable<ul><li>Familiarity with frameworks like COBIT, ITIL, or ISO standards</li><li>Experience working with auditors</li><li>Relevant certifications (e.g. ISO 27001, COBIT, NIST)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40NDQxOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-29T12:32:54Z

Management Accountant

Cardiff, Cardiff
remote
Permanent
40000 - 45000 GBP / Yearly
Salary: Circa £45,000 Hybrid | Permanent | Saint Mellons, CardiffRobert Half are delighted to be supporting our client with the recruitment of a Management Accountant to join their growing Cardiff finance team. This is an excellent opportunity to join a forward‑thinking organisation within a highly collaborative, people‑focused environment.<h2> </h2><h2>The Role</h2>Reporting directly to the Financial Controller, the Management Accountant will play a crucial role in delivering accurate financial information, strengthening internal processes, and supporting business‑wide projects. You will also help shape reporting frameworks and contribute to continuous improvements across the finance function.<h2>Key Responsibilities</h2><ul><li>Prepare monthly management accounts for review.</li><li>Produce accurate and timely journal entries, including accruals and prepayments.</li><li>Conduct P&L reviews, including variance analysis and commentary.</li><li>Review balance sheets and ensure regular reconciliation of key accounts.</li><li>Complete VAT returns and manage monthly intercompany balances.</li><li>Prepare audit information and respond to external audit queries.</li><li>Prepare and/or supervise daily bank reconciliations.</li><li>Produce weekly cashflow forecasts for review and group submission.</li><li>Maintain and manage the fixed asset register.</li><li>Support quarterly forecasting, budgeting, and Expected Credit Loss (ECL) calculations.</li><li>Collaborate with internal teams to streamline financial processes and ensure deadlines are met.</li><li>Partner with the Finance Controller to enhance controls and system improvements.</li><li>Provide oversight and support to the Accounts Assistant.</li></ul><h2>About You</h2><ul><li>Fully qualified or part‑qualified ACCA / CIMA / ACA, or QBE.</li><li>Strong attention to detail with a commitment to accuracy.</li><li>Excellent communication skills and confidence working with internal and external stakeholders.</li><li>Strong analytical skills and the ability to interpret financial data clearly.</li><li>Proficient in Excel and accounting systems.</li><li>Knowledge of IFRS (desirable).</li><li>Ability to manage multiple priorities within a fast‑paced environment.</li></ul><h2>Working Model & Benefits</h2><ul><li>Hybrid: 3 days in the office, 2 days from home</li><li>Hours: 9:00-5:30 Monday-Friday (flexibility available)</li><li>Location: Saint Mellons, Cardiff (CF3 5EA)</li><li>Free onsite parking</li><li>Subsidised café & onsite gym</li><li>Employee Assistance Programme</li><li>Standard Pension (5% employer / 3% employee)</li><li>25 days annual leave + bank holidays</li><li>Life Assurance (x4 salary)</li><li>Enhanced family leave & enhanced sick pay</li><li>Corporate discounts platform</li><li>Ability to buy additional annual leave</li><li>Optional flexible benefits: PMI, critical illness, cash plan, cycle to work, dental, eye care</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuOTc0NDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-17T19:03:01Z

Senior Recruitment Consultant

Cardiff, Cardiff
remote
Permanent
35000 - 55000 GBP / Yearly
<h2 data-start="115" data-end="170" data-section-id="q66fyg">Senior Recruitment Consultant</h2>Cardiff - Hybrid If you are an experienced recruiter looking for more ownership, greater earning potential, and faster progression, this is your opportunity to step up.An opportunity has opened within the Cardiff office of Robert Half to join a high performing Finance and Accounting team. This is a role where you build, shape, and elevate a high value desk within a globally recognised brand.<h2 data-end="722" data-section-id="1o44bsw" data-start="691">Why this role stands out:</h2>This is a high visibility, high impact position in one of the largest businesses in recruitment.The contract market offers faster deal cycles, higher levels of activity, and stronger, more consistent billing potential. It gives you the opportunity to become a genuine specialist with real market influence.You will have the autonomy to run your desk like a business, supported by the infrastructure, brand, and network of an industry leader.<h2 data-end="1227" data-section-id="1qqnlby" data-start="1179">Why Robert Half:</h2>We are recognised globally for performance and quality.Named the number one recruitment agency in the world by Forbes for multiple consecutive years and recognised as one of the UK's Best Workplaces by Great Place to Work, Robert Half combines global strength with local expertise.With a strong presence across South Wales, the Cardiff office offers an established client base and a high performing environment.The culture is ambitious, collaborative, and focused on quality service. High performance is recognised, supported, and rewarded.<h2 data-start="1934" data-section-id="rzw545" data-end="1956">The opportunity:</h2>In this role, you will:<ul><li>Take ownership of a specialist contract desk within the finance market</li><li>Develop new business while strengthening existing client relationships</li><li>Deliver consultative, high quality solutions</li><li>Manage the full recruitment lifecycle in a fast moving environment</li><li>Build a strong network of high calibre interim professionals</li></ul>Your success will be visible, measurable, and financially rewarding.<h2 data-end="2413" data-section-id="rfmzts" data-start="2395">Who you are:</h2><ul><li>You are driven, commercially aware, and motivated to achieve more.</li><li>You may be an experienced Recruitment Consultant looking for a bigger platform, a high performing sales professional with a strong track record, or someone from a finance background seeking a more commercial and people focused career.</li><li>You build strong relationships, communicate with confidence, and thrive in a performance driven environment.</li><li>You are ambitious and focused on progression.</li></ul><h2 data-start="2880" data-end="2908" data-section-id="1m1zbjt">What you will receive:</h2><ul><li>Competitive base salary with uncapped commission</li><li>Quarterly commission and annual bonus</li><li>Clear and structured career progression</li><li>Private healthcare</li><li>Electric car scheme</li><li>Gym and retail discounts</li><li>Four times life assurance</li><li>Regular team incentives, events, and rewards</li></ul>This is a role for individuals who want to take ownership of their career, maximise their earnings, and operate within a globally respected business. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMTg3MzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-29T08:14:15Z

Financial Planning & Analyst

Cardiff, Cardiff
remote
Permanent
28000 - 31500 GBP / Yearly
Robert half are delighted to be suppoting an established client for thier next FP&A Assistant Reporting to the FP&A Manager, you will be responsible for delivering high‑quality financial analysis, reporting and insight to support commercial decision‑making. You'll work closely with both retail and e‑commerce teams, providing clear, concise analysis that drives improved performance.<h2>Key Responsibilities</h2><ul><li>Report daily sales and margin performance across the business.</li><li>Assist in the preparation and production of weekly trading slides.</li><li>Produce store and e‑commerce budgets, forecasts and latest views, ensuring accuracy due to their impact on cash forecasting.</li><li>Produce and analyse Store P&Ls and KPIs.</li><li>Produce and analyse E‑commerce P&Ls and KPIs.</li><li>Produce monthly P&L Packs for senior management review.</li><li>Support the production of Quarterly Regional Review Packs.</li><li>Interpret financial and management information in a clear, insightful, and actionable manner.</li><li>Review, analyse, and assist in the sign‑off of month‑end retail and e‑commerce costs.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMzg2NjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-17T18:52:27Z

Purchase Ledger Clerk

Caerphilly, Caerphilly
remote
Permanent
26500 - 30000 GBP / Yearly
<h2>Purchase Ledger / Accounts Payable Officer</h2>Location: Caerphilly Salary: £26,500 - £30,000 Job Type: Full‑time | Permanent Hours: Monday to Friday Office‑based | On‑site parking available Holiday: 22 days + Bank Holidays Start Date: ASAP<h3>The Role</h3>Robert Half are recruiting a Purchase Ledger / Accounts Payable Officer to join the Finance team of a well‑established manufacturing business based in the Caerphilly area. This is a permanent, full‑time position, ideal for someone with at least one year of accounts payable or purchase ledger experience who is looking to join a stable and supportive finance function.Reporting into the Finance Manager, you will play a key role in ensuring the smooth and accurate processing of purchase ledger activity.<h3>Key Responsibilities</h3><ul><li>Liaising with suppliers via phone and email to resolve queries</li><li>Daily processing of supplier invoices</li><li>Coding, matching and batching invoices</li><li>Preparing and processing weekly payment runs</li><li>Supplier and ledger reconciliations</li><li>Liaising with internal departments to ensure timely approvals and accurate postings</li><li>Supporting the wider finance team with ad‑hoc duties as required</li></ul><h3>About You</h3><ul><li>Minimum 1 year's experience in Purchase Ledger / Accounts Payable</li><li>Working knowledge of Sage 50</li><li>High level of attention to detail and accuracy</li><li>Strong communication skills when dealing with suppliers and internal stakeholders</li><li>Competent IT skills including Excel, Word and Outlook</li><li>Able to prioritise workload effectively and work to deadlines</li></ul><h3>The Opportunity</h3>This role offers the chance to join a well‑established business with a strong order book and a collaborative finance team. It would suit someone looking for stability, hands‑on responsibility, and the opportunity to further develop their finance experience in a manufacturing environment. Please contact myself for further information02920 557 317 Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNDcxNTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-23T06:59:57Z