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14 results for Customer Services in Abertawe, Swansea

Senior Finance Officer
  • Merthyr Tydfil, Merthyr Tydfil
  • remote
  • Permanent
  • 29000 - 30000 GBP / Yearly
  • <p>Robert Half are delighted to be supporting New pathways for the recruitment of a new Senior Finance Assistant to join their team.</p><p>New Pathways are the largest sexual violence support provider in Wales, with 30 years' experience of delivering specialist therapeutic support to adults and children affected by the trauma of rape, sexual assault or sexual abuse.</p><p>As a charitable organisation, we offer a full range of free specialist crisis, advocacy, wellbeing and counselling services. We are widely regarded throughout the UK as a leading organisation in our field. We support nearly 4,000 people each year.</p><p>Beyond that, we use our experience and expertise to train and educate others on the wide-ranging impact of rape and sexual abuse, and use our voice to advocate for those who are often silenced by stigma.</p><p>Our dedicated team of over 150 staff and volunteers do everything that they can to ensure that our clients receive an excellent service that meets their needs; we feel that they deserve no less.</p><p><strong>JOB TITLE</strong>: Senior Finance Officer</p><p><strong>HOURS: </strong>37 hours per week</p><p><strong>LOCATION: </strong>Hybrid/Home Working</p><ul><li><strong>Salary £30,000</strong></li><li><strong>Hybrid Working (1 day in the office Merthyr Tydfil)</strong></li><li><strong>37 hrs per week </strong></li><li><strong>Monday - Thursday 9:00 - 5:00 </strong></li><li><strong>Friday 9:00 - 4:30 </strong></li><li><strong>25 days holidays + BH and Xmas shut down </strong>(no annual leave needed - just need to be available for 1 x ½ day)</li><li><strong>Pension 8% (non contributory)</strong></li></ul><p><strong>PURPOSE OF THE POST</strong>: </p><p>To assist the Head of Finance and be responsible for the Sales Ledger of a well-established charitable organisation It will also involve supporting the wider Finance team where necessary.</p><p><strong>GENERAL</strong></p><ul><li>The post holder will embody New Pathways' ethos and values and will model appropriate behaviours at all times and in all areas of responsibility.</li><li>Commit to a continuous improvement culture and be prepared to undertake other duties and responsibilities relevant to the nature, level and extent of the post.</li></ul><p><strong>MAIN TASKS AND DUTIES</strong>:</p><ul><li>To assist the Head of Finance with quarter and year end procedures and reporting</li><li>Monthly Reconciliation of Credit Card and Bank Accounts.</li><li>To monitor and reconcile Intercompany Accounts</li><li>Month End Journals</li><li>To reconcile payroll information</li><li>To have overall responsibility for the Sales Ledger.</li><li>To maintain the Sales Invoicing System.</li><li>To maintain the Training Invoicing System.</li><li>To maintain the Counselling College Receipt System. </li><li>To process the sale of New Pathways' book.</li><li>To be the point of contact for Customers.</li><li>Credit Control</li><li>To reconcile customer account balances and resolve any discrepancies.</li></ul><ul><li>To maintain accurate and up-to-date filing system for invoices and other financial documents.</li><li>To provide support to the Finance Team as needed.</li><li>To undertake relevant training as required.</li><li>To comply with data protection and confidentiality in accordance with the organisations policies and procedures.</li><li>When working at office locations, offer a welcoming and non-judgemental environment to all service users and participate in office upkeep/safety related tasks.</li><li>Undertake any other reasonable tasks not outlined in this job description, but which will assist the aims and objectives of New Pathways.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNTc3MTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-09-29T13:27:54Z
Assistant Accountant
  • Pontypridd, Rhondda Cynon Taff
  • remote
  • Permanent
  • 32000 - 35000 GBP / Yearly
  • <p>Robert Half Talent solutions are seeking a permanent Assistant Accountant for a successful services company based near Pontypridd - although the role is primarily home based.</p><p> </p><p>The Assistant Accountant will be supporting the finance Manager with the reporting and month end calculations:</p><p> </p><ul><li>Manage day-to-day financial records and transactions</li><li>Maintenance of our sales ledger, including raising of invoices, resolving of customer invoice queries, recording cash receipts, reconciling and reporting at month-end</li><li>Maintenance of our purchase ledger, including invoice processing, resolving supplier discrepancies and queries, gaining authorisation for payments, preparation and processing of payment runs</li><li>Preparation of Group VAT Returns, ensuring compliance with relevant tax regulations</li><li>Assist and support the preparation of monthly management accounts, to include revenue reconciliations, payroll reconciliations, prepayment and accrual reconciliations</li><li>Reconcile bank transactions/accounts to ensure all records are up to date and accurate</li><li>Update and maintain the fixed asset register, including depreciation calculations and disposals</li><li>Assist in the preparation of monthly financial reports, including profit and loss statements, balance sheets, and the Leadership Team reporting pack</li><li>Assist the team with our financial year end Audit and year-end close processes</li><li>Manage and improve our accounting, financial systems and controls</li><li>Ensure compliance with financial regulations and standards, maintaining organisational integrity</li><li>Play a key role in our process improvement projects and system enhancements</li><li>Build external relationships with banks and advisors </li></ul><p> </p><p> We need a candidate with at least three years of similar experience.</p><p> </p><p>On offer:</p><p>A salary of to £35,000 plus benefits</p><p>Hybrid working -<strong> only three days a month in the office. </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjg2NzEzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-04T17:14:14Z
Senior Credit Controller
  • Caerphilly, Caerphilly
  • remote
  • Contract
  • 28000 - 32000 GBP / Yearly
  • <h2 data-start="214" data-end="318"><strong data-end="316" data-start="217">Senior Credit Controller</strong></h2><p data-end="529" data-start="319"><strong data-end="332" data-start="319">Location:</strong> Caerphilly, South Wales<br data-start="356" data-end="359" /> <strong data-end="377" data-start="359">Contract Type:</strong> Contract - potential to become permanent</p><h3 data-start="536" data-end="563"><strong data-start="540" data-end="561">About the Company</strong></h3><p data-start="564" data-end="1010">Our client is a well-established <strong data-end="627" data-start="597">service based organisation</strong> with a strong reputation for excellence, customer service, and operational reliability. With continued growth and a focus on improving financial performance. Seeking an experienced <strong data-start="824" data-end="852">Senior Credit Controller</strong> to join their finance team in <strong data-end="897" data-start="883">Caerphilly</strong>. This is a <strong data-end="931" data-start="909">temporary position</strong> with a strong possibility of becoming <strong data-end="983" data-start="970">permanent</strong> for the right candidate.</p><h3 data-start="1017" data-end="1040"><strong data-start="1021" data-end="1038">Role Overview</strong></h3><p data-start="1041" data-end="1370">The <strong data-start="1045" data-end="1073">Senior Credit Controller</strong> will be responsible for managing the full credit control function, driving the timely collection of payments, improving cash flow, and maintaining strong relationships with clients. This role requires a confident communicator, a proactive approach to problem-solving, and a keen eye for detail.</p><p data-start="1372" data-end="1547">The position suits a self-motivated individual who thrives in a fast-paced, service-led environment and who can take ownership of the credit control process from end to end.</p><h3 data-start="1554" data-end="1584"><strong data-end="1582" data-start="1558">Key Responsibilities</strong></h3><ul data-end="2577" data-start="1585"><li data-end="1688" data-start="1585"><p data-end="1688" data-start="1587">Manage and oversee the company's debtor ledger, ensuring timely collection of outstanding invoices.</p></li><li data-start="1689" data-end="1777"><p data-end="1777" data-start="1691">Conduct regular reviews of aged debt reports and proactively chase overdue accounts.</p></li><li data-end="1903" data-start="1778"><p data-start="1780" data-end="1903">Build and maintain strong relationships with customers to resolve billing and payment queries quickly and professionally.</p></li><li data-start="1904" data-end="2025"><p data-end="2025" data-start="1906">Liaise with internal teams (sales, operations, and finance) to resolve disputes and ensure smooth invoice processing.</p></li><li data-start="2026" data-end="2112"><p data-end="2112" data-start="2028">Monitor customer credit limits and assess credit risk in line with company policy.</p></li><li data-end="2192" data-start="2113"><p data-start="2115" data-end="2192">Prepare weekly cash collection forecasts and debtor reports for management.</p></li><li data-end="2292" data-start="2193"><p data-start="2195" data-end="2292">Escalate problematic accounts appropriately and support decision-making on bad debt provisions.</p></li><li data-end="2388" data-start="2293"><p data-start="2295" data-end="2388">Support month-end processes, including reconciliations and reporting on debtor performance.</p></li><li data-start="2389" data-end="2507"><p data-end="2507" data-start="2391">Identify and implement process improvements to enhance efficiency and accuracy within the credit control function.</p></li><li data-start="2508" data-end="2577"><p data-end="2577" data-start="2510">Mentor or support junior members of the finance team if required.</p></li></ul><h3 data-start="2584" data-end="2621"><strong data-end="2619" data-start="2588">Qualifications &amp; Experience</strong></h3><ul data-end="3294" data-start="2622"><li data-end="2762" data-start="2622"><p data-start="2624" data-end="2762">Proven experience as a <strong data-end="2668" data-start="2647">Credit Controller</strong> or <strong data-start="2672" data-end="2700">Senior Credit Controller</strong> within a <strong data-start="2710" data-end="2727">service-based</strong> or <strong data-end="2747" data-start="2731">contract-led</strong> environment.</p></li><li data-start="2763" data-end="2853"><p data-start="2765" data-end="2853">Strong understanding of credit management principles, cash flow, and debtor reporting.</p></li><li data-end="2974" data-start="2854"><p data-start="2856" data-end="2974">Excellent communication and negotiation skills, with the ability to manage challenging conversations professionally.</p></li><li data-end="3060" data-start="2975"><p data-start="2977" data-end="3060">Experience using accounting or ERP systems (e.g., Sage, SAP, Oracle, or similar).</p></li><li data-end="3136" data-start="3061"><p data-end="3136" data-start="3063">High level of accuracy, attention to detail, and organisational skills.</p></li><li data-end="3215" data-start="3137"><p data-start="3139" data-end="3215">Confident working independently and managing a busy workload to deadlines.</p></li><li data-start="3216" data-end="3294"><p data-start="3218" data-end="3294">Intermediate to advanced Excel skills (pivot tables, VLOOKUPs, reporting).</p></li></ul> <br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p> <br><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNTI0MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-21T15:25:28Z
Claims Administrator
  • Cardiff, Cardiff
  • remote
  • Permanent
  • 26000 - 28000 GBP / Yearly
  • <p>🌟 <strong>Claims Administrator - Cardiff Gate</strong> 🌟<br />Robert Half is proud to be recruiting on behalf of a trusted client for a dedicated Claims Administrator to join their friendly Administration Team based at Cardiff Gate Business Park.</p><p>📌 Role Details<br />* Location: Cardiff Gate Business Park, Cardiff,<br />* Working Hours: Monday to Friday, 8:30am - 4:30pm<br />* Salary: £26,085, rising to £28,675 after successful 6-month probation<br />* Holidays: 25 days annual leave + bank holidays<br />* Parking: Free onsite parking (own transport required due to location)</p><p>🎁<strong> Benefits</strong><br />* 13% employer pension contribution<br />* Private health insurance<br />* Death in service benefit (x3 salary after probation)<br />* Welsh language skills desirable</p><p>🧭 <strong>About the Role</strong><br />This is a varied and rewarding position where you'll play a key role in supporting members through efficient claims processing, membership administration, and direct debit management. You'll also contribute to the smooth running of the office through general administrative duties.</p><p>📝 <strong>Key Responsibilities</strong><br /><strong>Claims Administration</strong><br />* Process and archive paper/digital claims<br />* Assess and price benefit amounts<br />* Handle claims enquiries and request medical certificates<br />* Prepare cheques and supporting correspondence<br />* Maintain accurate records in line with GDPR</p><p><strong>Membership Support</strong><br />* Respond to membership queries<br />* Enrol new members and manage group lists<br />* Draft letters and follow up on enquiries<br />* Maintain GDPR-compliant records</p><p><strong>Direct Debit Management</strong><br />* Set up and maintain member payment systems<br />* Resolve payment queries and manage unpaid direct debits<br />General Office Duties<br />* Handle post, calls, emails, and visitors<br />* Monitor stationery and office supplies<br />* Support health &amp; safety procedures<br />* Assist with staff training and ad hoc tasks</p><p>🔍<strong> What I'm Looking For</strong><br />* Strong administrative skills and attention to detail<br />* Excellent communication and customer service abilities<br />* Ability to work independently and collaboratively<br />* Proficiency in Microsoft Office and internal systems<br />* Welsh language skills are a plus</p><p> </p><p>Contsct myself for further details </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuOTIwNjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-12T10:04:36Z
MES Integration Specialist
  • Newport, Newport
  • remote
  • Permanent
  • 90000 - 100000 GBP / Yearly
  • <p class="rhcl-heading rhcl-heading--modifier-none rhcl-heading--theme-light rhcl-heading--variant-display5">The LYNQ MES Specialist will be responsible for MES configuration, troubleshooting, user support, and process improvement initiatives to ensure efficient manufacturing operations.<br /> <br /><strong> What You'll Be Doing</strong></p><ul><li>Lead or support MES-related projects throughout the entire life cycle, from initial intake to post-implementation support.</li><li>Support successful domestic and international deployments of LYNQ MES and act as a liaison between business users, IT and vendors.</li><li>Configure, maintain, and optimize LYNQ MES to align with production workflows and business goals.</li><li>Train end-users and develop documentation for MES processes and best practices and provide technical support and guidance to MES users.</li><li>Develop comprehensive reports and perform data analysis to support strategic business decision-making.</li></ul><p><strong>Education/Knowledge/Skills/Experience</strong></p><ul><li>Strong technical skills, including project management, system implementation, and data analysis.</li><li>Excellent communication and interpersonal skills.</li><li>Possesses a "teamwork mindset" to work with cross-functional teams.</li><li>Ability to manage multiple projects simultaneously and prioritize tasks effectively.</li><li>Tenacious in problem solving and conflict resolution.</li></ul><p><strong>Desired Qualifications</strong></p><ul><li>Degree in related business function or technical discipline (Business Information Systems, Computer Science), or equivalent education.</li><li>5+ years of experience in a combination of systems analysis, development and customer support.</li><li>1+ years of experience working with LYNQ MES in a manufacturing environment.</li><li>Familiarity with ERP systems (e.g., Sage X3, SAP, Oracle, etc.) and how LYNQ MES integrates with them.</li><li>Strong understanding of production processes, scheduling, and shop floor operations.</li><li>Knowledge of data analytics and business intelligence tools.</li></ul><p>Travel requirements: Travel to Newport (Wales) office and European travel (Netherlands/Czech Republic) - potential for US travel in the future.<br /><br /><strong>Salary/Logistics:</strong></p><ul><li>£90,000-£100,000 + additional benefits</li><li>The role can remote as standard but a preference will be given to candidates who can attend the Newport, Wales site as required (1-2 a month desirable).</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjI1OTk2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-03T14:31:30Z
Service Coordinator
  • Penarth, Vale of Glamorgan
  • remote
  • Temporary
  • 28000 - 30000 GBP / Yearly
  • <p data-end="484" data-start="181"><strong data-end="201" data-start="181">Job Description:</strong><br / data-start="201" data-end="204">Our clients are seeking a proactive and organised immediately available <strong data-end="268" data-start="245">Service Coordinator</strong> to join their team in Penarth. This full-time, on-site role involves managing service bookings, maintaining accurate data records, and supporting the Office Manager with a variety of administrative and ad hoc tasks.</p><p data-start="486" data-end="513"><strong data-end="511" data-start="486">Key Responsibilities:</strong></p><ul data-end="768" data-start="514"><li data-start="514" data-end="574"><p data-start="516" data-end="574">Input and manage data accurately within internal systems</p></li><li data-start="575" data-end="646"><p data-end="646" data-start="577">Use booking systems to schedule and coordinate services efficiently</p></li><li data-end="718" data-start="647"><p data-end="718" data-start="649">Provide administrative support to the Office Manager and wider team</p></li><li data-start="719" data-end="768"><p data-end="768" data-start="721">Assist with general office duties as required</p></li></ul><p data-end="789" data-start="770"><strong data-start="770" data-end="787">Requirements:</strong></p><ul data-start="790" data-end="1007"><li data-start="790" data-end="867"><p data-start="792" data-end="867">Previous experience in data entry and using booking or scheduling systems</p></li><li data-end="924" data-start="868"><p data-end="924" data-start="870">Strong attention to detail and organisational skills</p></li><li data-start="925" data-end="980"><p data-start="927" data-end="980">Ability to work independently and as part of a team</p></li><li data-end="1007" data-start="981"><p data-start="983" data-end="1007">Immediate availability</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC4zMzkwNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-10-21T14:51:11Z
Finance Assistant
  • Bridgend, Bridgend
  • remote
  • Temporary
  • 30000 - 35000 GBP / Yearly
  • <p>We are recruiting a temporary Finance Assistant for our client to support the finance team in maintaining accurate financial records, processing transactions, and assisting with the preparation of management accounts up to trial balance level. The Finance Assistant will ensure timely and accurate processing of financial data in line with company policies and accounting standards.</p><p>Key Responsibilities:</p><p>1. Accounts Payable (Purchase Ledger): Process supplier invoices, ensuring correct coding, approvals, and posting to the ledger. Reconcile supplier statements and resolve any discrepancies. Prepare and process supplier payments (BACS/cheques). Maintain up-to-date records of all payables and support month-end closing.</p><p>2. Accounts Receivable (Sales Ledger): Raise and issue customer invoices and credit notes accurately and promptly. Record customer receipts and allocate payments against invoices. Chase outstanding debts and maintain an aged debtors report. Resolve customer queries related to billing and payments.</p><p>3. Bank and Cash: Post and reconcile all bank transactions on a daily or weekly basis. Prepare regular bank reconciliations for all company accounts. Handle petty cash, process expense claims, and ensure supporting documentation is complete.</p><p>4. General Ledger and Month-End: Post journal entries for accruals, prepayments, and other adjustments. Maintain and reconcile control accounts (VAT, payroll, fixed assets, etc.). Assist in preparing trial balance and supporting schedules for month-end and year-end accounts. Support the Finance Manager with management reporting and variance analysis.</p><p>5. Payroll Support: Collate and verify timesheets and expense claims. Liaise with HR or payroll provider to ensure accurate payroll processing. Post monthly payroll journals and reconcile related accounts (PAYE, NI, pensions).</p><p>6. VAT and Compliance: Assist with preparation and submission of VAT returns. Ensure compliance with financial regulations and internal controls. Maintain accurate and organised financial records for audit purposes.</p><p>7. Other Duties: Support budget monitoring and forecasting activities. Assist auditors with year-end audit queries and documentation. Perform ad-hoc financial analysis and administrative tasks as required.</p><p> </p><p>Skills and Qualifications:</p><p>AAT Level 3 or 4 (or equivalent qualification/experience).</p><p>Strong understanding of double-entry bookkeeping and trial balance.</p><p>Experience using accounting software (e.g., Sage, Xero, QuickBooks, or similar).</p><p>Proficiency in Microsoft Excel (formulas, pivot tables, reconciliations).</p><p>Excellent attention to detail and organisational skills.</p><p>Strong communication and interpersonal skills.</p><p>Ability to work independently and meet deadlines.</p><p> </p><p>Desirable:</p><p>Experience working in a busy finance department.</p><p>Knowledge of payroll and VAT processes.</p><p>Progress toward ACCA/CIMA qualification (advantageous).</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC4xNDU2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-10-24T16:43:41Z
Graduate Administrator
  • Cardiff, Cardiff
  • remote
  • Contract
  • 24000 - 25000 GBP / Yearly
  • <h1 data-start="146" data-end="185"><strong data-start="148" data-end="183">Graduate: Client Engagement Administrator</strong></h1><p data-end="238" data-start="186">📍 Location: Either Cardiff, Newport or Merthyr Office (Optional)<br / data-end="217" data-start="214"> 🕒 Hours: Full-time</p><h2 data-start="245" data-end="281"><strong data-start="248" data-end="279">Make a Difference Every Day</strong></h2><p data-end="523" data-start="282">Are you an organised, people-focused professional with a passion for supporting others? We're looking for a <strong>Graduate </strong><strong data-start="390" data-end="425">Client Engagement Administrator</strong> to provide vital administrative support and ensure the smooth day-to-day running of our office.</p><p data-end="717" data-start="525">This role is at the heart of client support and engagement - you'll often be the first point of contact, helping us create a welcoming and supportive environment for all who reach out to us.</p><h2 data-start="724" data-end="753"><strong data-end="751" data-start="727">What You'll Be Doing</strong></h2><p data-end="798" data-start="754">In this varied and rewarding role, you'll:</p><p data-end="1501" data-start="800">✨ <strong data-end="821" data-start="802">Support Clients</strong> - act as the first point of contact, providing a welcoming and non-judgemental reception (in-person, by phone, or online).<br / data-start="944" data-end="947"> ✨ <strong data-start="949" data-end="976">Coordinate Appointments</strong> - schedule client sessions, manage timetables, and liaise with counsellors, volunteers, and service users.<br / data-start="1083" data-end="1086"> ✨ <strong data-end="1120" data-start="1088">Keep Things Running Smoothly</strong> - handle incoming enquiries, organise correspondence, maintain records, and manage office supplies.<br data-start="1220" data-end="1223" /> ✨ <strong data-start="1225" data-end="1243">Ensure Quality</strong> - complete routine checks, support health &amp; safety processes, and keep our operations efficient and professional.<br / data-end="1360" data-start="1357"> ✨ <strong data-start="1362" data-end="1397">Provide Essential Admin Support</strong> - from word processing and filing to photocopying and maintaining accurate digital and paper records.</p><h2 data-end="1539" data-start="1508"><strong data-start="1511" data-end="1537">What We're Looking For</strong></h2><p data-start="1540" data-end="1909">We'd love to hear from you if you are:<br / data-start="1578" data-end="1581"> ✔️ Friendly, approachable, and able to put clients at ease<br data-start="1639" data-end="1642" /> ✔️ Organised and efficient, with strong admin and IT skills<br / data-end="1704" data-start="1701"> ✔️ Confident managing busy schedules and competing priorities<br data-start="1765" data-end="1768" /> ✔️ A clear communicator, both in person and over the phone<br / data-start="1826" data-end="1829"> ✔️ Keen to work in a supportive environment where every day makes a difference</p><h2 data-start="1916" data-end="1942"><strong data-start="1919" data-end="1940">Why Work With Us?</strong></h2><ul data-end="2176" data-start="1943"><li data-end="2008" data-start="1943"><p data-start="1945" data-end="2008">💼 A role where you truly make a difference in people's lives</p></li><li data-end="2057" data-start="2009"><p data-start="2011" data-end="2057">🌍 Supportive and welcoming team environment</p></li><li data-end="2112" data-start="2058"><p data-start="2060" data-end="2112">📈 Opportunities to develop your skills and career</p></li><li data-start="2113" data-end="2176"><p data-end="2176" data-start="2115">🤝 The chance to be part of meaningful, client-focused work</p></li></ul><h2 data-end="2204" data-start="2183"><strong data-end="2202" data-start="2186">How to Apply</strong></h2><p data-start="2205" data-end="2357">If you're looking for a rewarding role where your organisational skills and people-first approach will have a real impact, we'd love to hear from you.</p> <br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p> <br><img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uMzg4OTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-02T15:42:19Z
Payroll Manager
  • Newport, Newport
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p><strong>Robert Half Talent Solutions are seeking a permanent Payroll Manager for a growing organisation based in Newport.</strong></p><p><strong> </strong></p><p><strong>As the Payroll Manager, you will be instrumental to ensuring the completeness and accuracy of all payroll transactions of the business. You will independently perform all activities necessary to process the weekly payroll for c170 staff in a timely basis. The Payroll Manager will be the main point of contact for all enquiries from internal and external customers and therefore possess excellent verbal, and written communication skills with the ability to maintain a high degree of confidentially. You will also be the key point of contact for the audit of payroll.</strong></p><p><strong> </strong></p><p><strong>Key Accountabilities &amp; Responsibilities</strong></p><p><strong> </strong></p><p><strong>Accountable for the accurate transmission of data from time and attendance system into payroll system, making any adjustments or corrections as necessary.</strong></p><p><strong>Responsible for the processing of payroll, ensuring the accurate and timely preparation of payroll data including all deductions / allowances such as SSP/SMP and SPP.</strong></p><p><strong>To control all other aspects of payroll including new starters, student loan deductions, tax code changes, and P45s.</strong></p><p><strong>Verifies, and ensures accuracy of payroll runs for each weekly pay period.</strong></p><p><strong>Responsible for providing payroll journal entries and accruals to accounting for accurate and timely reporting.</strong></p><p><strong>Works closely with all business partners to maintain data integrity and ensure consistency, accuracy, and timeliness.</strong></p><p><strong>Completion and Reconciliation of P32 and associated payments to HMRC.</strong></p><p><strong>Control of Attachment of Earnings calculations and processing payments to third parties.</strong></p><p><strong>Responsible for ensuring compliance with Pension auto enrolment and liaising with the Pensions Regulator.</strong></p><p><strong>To undertake all year end payroll processes to include P11ds and their submissions to HMRC.</strong></p><p><strong>To be the main point of contact for all audit queries relating to payroll.</strong></p><p><strong>Responsible for accurate and timely payroll reporting to Senior Management &amp; Directors.</strong></p><p><strong> </strong></p><p><strong>Qualifications, Experience, Technical Skills &amp; Knowledge</strong></p><p><strong>Strong working knowledge of UK legislation.</strong></p><p><strong>The Chartered Institute of Payroll Professionals (CIPP)/ part qualified preferred although Qualified by Experience (QBE) will be considered..</strong></p><p><strong> </strong></p><p><strong>On offer:</strong></p><p><strong> </strong></p><p><strong>Salary of to £40,000 plus a bonus, pension , life assurance.</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjc0MTAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-18T18:04:25Z
Sales Ledger Clerk
  • Pontypool, Torfaen
  • remote
  • Permanent
  • 30000 - 30000 GBP / Yearly
  • <p style="margin: 0in; font-family: Aptos; font-size: 11.0pt;">Robert Half Talent Solutions are seeking a Sales Ledger Clerk for a growing organisation based in Pontypool</p><p style="margin: 0in; font-family: Aptos; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Aptos; font-size: 11.0pt;">Job Summary</p><p style="margin: 0in; font-family: Aptos; font-size: 11.0pt;">We are seeking an accurate, detail-oriented, and reliable Sales Ledger Clerk to manage all aspects of the company's sales ledger function. The primary responsibility will be to ensure the timely and accurate processing of all sales invoices, recording of incoming revenues, and maintenance of customer account records. This role requires strong organisational skills and meticulous attention to detail to ensure precise financial documentation and support healthy cash flow for the organisation, predominantly through written correspondence and internal systems management.</p><p style="margin: 0in; font-family: Aptos; font-size: 11.0pt;">Key Responsibilities and Duties</p><p> </p><p>We are looking for a skilled Accounts Receivable to join our finance team and take ownership of the sales ledger function, ensuring accuracy and efficiency using Sage software.</p><p><strong>Key Responsibilities</strong></p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><ul><li>Oversee and maintain accurate customer accounts within Sage.</li><li>Ensure timely and accurate processing of sales invoices and credit notes.</li><li>Lead the consolidation of sales ledgers from three operating centres into a single transactional hub, streamlining processes and improving efficiency.</li><li>Reconcile sales ledger accounts and resolve customer queries efficiently.</li><li>Work closely with internal departments to ensure billing accuracy.</li><li>Produce regular sales ledger reports and assist with month-end processes.</li><li>Identify process improvements to enhance efficiency within the sales ledger function.</li><li></li></ul></ul><p style="margin: 0in; font-family: Aptos; font-size: 11.0pt;">Required Skills and Qualifications</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Experience: Proven experience (at least 1-2 years) in an accounts receivable, sales ledger, or general accounts administrative role is essential.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">On offer: Salary to £30,000 plus benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjY5NTA4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-18T10:40:02Z
Financial Controller
  • Port Talbot, Neath Port Talbot
  • remote
  • Temporary
  • 60000 - 80000 GBP / Yearly
  • <p data-start="142" data-end="509"><strong data-end="159" data-start="142">Role Overview</strong><br data-end="162" data-start="159" /> The Financial Controller will play a pivotal role in supporting the Chief Financial Officer to drive the company's business transformation agenda and manage the day-to-day operations of the Finance team. This is a hands-on position within a growing organisation, requiring a strong focus on professionalising financial processes and systems.</p><p data-start="511" data-end="537"><strong data-end="535" data-start="511">Key Responsibilities</strong></p><ul data-start="538" data-end="1628"><li data-start="538" data-end="679"><p data-start="540" data-end="679">Oversee and deliver accurate, timely month-end and year-end management accounts, including all reports required by external stakeholders.</p></li><li data-start="680" data-end="770"><p data-start="682" data-end="770">Collaborate with the Senior Management Team to prepare reliable forecasts and budgets.</p></li><li data-start="866" data-end="949"><p data-start="868" data-end="949">Identify and communicate risks and opportunities affecting cashflow</p></li><li data-end="1069" data-start="950"><p data-start="952" data-end="1069">Drive improvements and professionalisation across the Finance function, including systems, controls, and processes.</p></li><li data-start="1070" data-end="1135"><p data-start="1072" data-end="1135">Manage the treasury function, including cashflow forecasting.</p></li><li data-start="1136" data-end="1232"><p data-start="1138" data-end="1232">Lead the statutory audit process and act as the main point of contact for external auditors.</p></li><li data-end="1359" data-start="1233"><p data-start="1235" data-end="1359">Oversee all tax compliance activities, including HMRC/statutory returns, computations, and coordination with tax advisors.</p></li><li data-start="1360" data-end="1450"><p data-end="1450" data-start="1362">Manage and develop a small team.</p></li><li data-start="1451" data-end="1521"><p data-end="1521" data-start="1453">Act as a strategic business partner to the Senior Management Team.</p></li><li data-end="1628" data-start="1522"><p data-end="1628" data-start="1524">Provide ad-hoc financial and strategic support to the CFO and CEO as required.</p></li></ul><p data-start="1630" data-end="1657"><strong data-start="1630" data-end="1655">Skills and Experience</strong></p><ul data-end="2026" data-start="1658"><li data-start="1658" data-end="1832"><p data-end="1832" data-start="1660">CCAB-qualified accountant with at least 3 years' post-qualification experience, gained either in a manufacturing environment or within a Big 4 (or equivalent) audit firm.</p></li><li data-start="1833" data-end="1919"><p data-end="1919" data-start="1835">Strong ability to challenge existing practices and introduce process improvements.</p></li><li data-start="1920" data-end="1963"><p data-start="1922" data-end="1963">Proven experience managing small teams.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC43NTM0My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-10-17T16:21:43Z
Finance Director
  • Cardiff, Cardiff
  • remote
  • Permanent
  • 95000 - 100000 GBP / Yearly
  • <p>Robert Half Talent Solutions are seeking a Finance Director for a dynamic manufacturing organisation based near Cardiff.</p><p> </p><p><strong>Role Overview:</strong></p><p>The Finance Director is a strategic business partner responsible for leading the financial and commercial agenda across the manufacturing operations. This role combines financial stewardship with commercial insight to drive profitability, cost efficiency, and value creation. The successful candidate will influence decision-making across supply chain, operations, and customer engagement, ensuring financial strategies align with business goals and market dynamics.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p><strong>Commercial Strategy &amp; Business Partnering</strong></p><ul><li>Lead financial planning and analysis to support commercial decision-making, operational strategies, and performance.</li><li>Partner with , operations, and supply chain teams to evaluate commercial opportunities and risks.</li><li>Drive margin improvement initiatives through efficiency analysis and profitability reviews.</li></ul><p> </p><p><strong>Operational Finance Leadership</strong></p><ul><li>Oversee site-level financial performance, including budgeting, forecasting, and variance analysis.</li><li>Drive cost control and working capital optimisation across manufacturing and logistics.</li><li>Lead investment appraisals and capital expenditure planning to support growth and efficiency.</li></ul><p><strong>Performance Management &amp; Reporting</strong></p><ul><li>Deliver timely, accurate, and insightful financial reporting to senior leadership and stakeholders.</li><li>Develop and monitor KPIs that link financial performance to operational outcomes.</li><li>Ensure compliance with accounting standards, internal controls, and audit requirements.</li></ul><p><strong>Leadership &amp; Transformation</strong></p><ul><li>Lead and develop a high-performing finance team, fostering a culture of accountability and continuous improvement.</li><li>Champion digital finance tools and analytics to enhance decision-making and reporting.</li><li>Stay abreast of industry trends, regulatory changes, and market developments to inform strategy.</li></ul><p> </p><p><strong>Required Qualifications:</strong></p><ul><li>ACA, ACCA, CIMA qualified or equivalent.</li><li>Significant experience in a senior finance role within a manufacturing or industrial setting.</li><li>Proven track record of commercial finance leadership and strategic business partnering.</li></ul><p> </p><p><strong>On offer:</strong></p><p> </p><p>A salary of up to £110,000 plus bonus and a significant benefits package.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjc4NjI4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-10-08T16:37:40Z
Financial Controller
  • Neath Port Talbot, Neath Port Talbot
  • remote
  • Permanent
  • 60000 - 80000 GBP / Yearly
  • <p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;">Robert Half Talent Solutions are seeking a Financial Controller for a dynamic manufacturing organisation in the Neath Port Talbot area.</p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; margin-left: .375in; font-family: Aptos; font-size: 12.0pt;">The Financial Controller will play a key role in working alongside the newly appointed Chief Financial Officer (CFO) in delivering against the business transformation agenda and overseeing the day-to-day operations of the Finance team. This will be a hands-on role in a growing business with a strong professionalisation requirement. Key responsibilities include:</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management and delivery of accurate and timely month-end and year-end management accounts, including reports required by external stakeholders</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Working with Senior Management team to build accurate forecasts and budgets</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting business cases and investment appraisals (capex/opex)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identifying and escalating risks and opportunities that impact cashflow and EBITDA</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identifying areas for improvement and professionalisation of the Finance function, including systems and controls</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management of treasury function and cash forecasting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management of the statutory audit and liaising with auditors</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management of tax, covering all HMRC/statutory returns and computations, and liaising with tax advisors</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Management and development of a team of two (covering AP/AR and customer order processing)</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Acting as a business partner to the Senior Management team</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ad-hoc support to the CFO and Chief Executive Officer (CEO) as required</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 12.0pt;"> </p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Basic salary £60,000 to £80,000</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Bonus up to 10% </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">25 days holiday plus Bank Holidays</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">3% employer pension contribution</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hybrid working pattern</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjAwMzIyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-10-20T09:24:25Z
Bookkeeper
  • Caldicot, Monmouthshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p>📢 Job Opportunity: Full-Time Bookkeeper / Accounts Manager<br />📍 Location: Industrial estate in Caldicot<br />🕒 Working Hours: Monday-Thursday 9am-4pm, Friday 9am-1pm (flexible)<br />💰 Salary: Up to £35,000<br />🌴 Holiday: 20 days + bank holidays</p><p>🏢 About the Role<br />We're two growing businesses operating under one roof:<br />* A recycling machinery company specialising in environmental solutions, with an annual turnover between £500k-£1m.<br />* A steel fabrication firm serving both internal and external clients, with a turnover ranging from £2m-£3m depending on project flow.<br />Our finances have been expertly managed part-time, but with increasing activity, we're now seeking a full-time professional to take the lead.</p><p>📋 Key Responsibilities<br />You'll be the financial backbone of both businesses, responsible for:<br />* Invoice and purchase order processing<br />* Managing bank accounts across both entities<br />* Cashflow planning (short- and medium-term)<br />* Weekly and monthly payroll administration<br />* Preparing and issuing P60s and P11Ds<br />* VAT returns and year-end accounts prep<br />* Submitting statutory returns to Companies House<br />* Supporting other finance-related tasks as needed</p><p>👀 Ideal Candidate<br />We're looking for someone who is:<br />* Experienced in bookkeeping and small business finance<br />* Confident managing finances across multiple entities<br />* Proactive, organised, and able to work independently<br />* Familiar with SAGE (or quick to learn)<br />* Flexible with working hours when required</p><p> </p><p>Contact myself for further details </p><p></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNDM1MzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-11-20T18:35:28Z