8 results for Customer Services in Swansea

IT Support Analyst

Weston-Super-Mare, Somerset
remote
Permanent
25000 - 27000 GBP / Yearly
IT Support Technician 📍 [Weston-super-Mare] | 🕒 Full-time | 💼 PermanentAbout the Role We're looking for an enthusiastic IT Support Analyst to join our collaborative and forward-thinking client. If you have hands-on desktop support experience, enjoy solving problems, and thrive in a fast-paced environment, this could be the perfect role for you.What You'll Be Doing<ul data-end="1096" data-start="491"><li data-start="491" data-end="582">Providing 1st and 2nd line support for hardware and software issues across the business</li><li data-end="649" data-start="583">Managing and resolving service desk tickets within agreed SLAs</li><li data-start="650" data-end="727">Installing, configuring, and maintaining desktop systems and IT equipment</li><li data-start="728" data-end="802">Supporting user account management via Active Directory and Office 365</li><li data-end="869" data-start="803">Assisting with IT equipment moves, upgrades, and installations</li><li data-start="870" data-end="960">Collaborating with the wider IT team to troubleshoot and escalate issues when required</li><li data-end="1031" data-start="961">Contributing to IT projects and continuous improvement initiatives</li><li data-end="1096" data-start="1032">Keeping accurate records of assets and service desk activity</li></ul>What We're Looking For<ul data-start="1127" data-end="1623"><li data-start="1127" data-end="1203">Minimum 1 years' experience in a desktop support or IT technician role</li><li data-start="1204" data-end="1288">Knowledge of Windows 10, Microsoft Office Suite, and basic networking (DHCP, IP)</li><li data-end="1355" data-start="1289">Experience with Active Directory and Office 365 administration</li><li data-start="1356" data-end="1420">Familiarity with ITIL principles and service desk operations</li><li data-end="1503" data-start="1421">Exposure to Windows Server environments and virtualisation (Hyper-V) is a plus</li><li data-start="1504" data-end="1564">Strong communication skills and a customer-first mindset</li><li data-start="1565" data-end="1623">Ability to work both independently and collaboratively</li></ul>Why Join Us?<ul data-start="1644" data-end="1861"><li data-start="1644" data-end="1706">Be part of a supportive IT team where your input is valued</li><li data-start="1707" data-end="1789">Exposure to a wide range of technologies and opportunities to grow your skills</li><li data-end="1861" data-start="1790">A fast-paced, engaging environment with room for career development </li></ul>📩 Interested? Apply now and take the next step in your IT career!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjgzNTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-16T16:35:57Z

Accounts Assistant

Cardiff, Cardiff
remote
Temporary
24000 - 25000 GBP / Yearly
Our client is seeking a proactive Temporary Finance Assistant to join their finance team within a busy construction company based in Cardiff.The successful candidate will support key financial operations, with a primary focus on purchase ledger, bank reconciliations, and credit control.Responsibilities:<ul><li>Process and maintain the purchase ledger, including matching, batching, and coding invoices</li><li>Perform regular bank reconciliations to ensure accurate financial records.</li><li>Assist with credit control tasks, including chasing overdue payments and maintaining customer accounts</li><li>Support the finance team with ad hoc administrative tasks as needed</li></ul>Requirements:<ul><li>Immediately available</li><li>Previous experience in a finance or accounts role within the construction industry</li><li>Strong understanding of purchase ledger and bank reconciliation processes</li><li>Good communication and organisational skills</li><li>Proficiency in accounting software and MS Excel</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmZpb24uUGVycmV0dC42MTQ0NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-07-31T09:58:36Z

Reconciliations Clerk

Cardiff, Cardiff
remote
Permanent
28000 - 30000 GBP / Yearly
Specialty Reconciliation Officer (Global) 📍 Location: Cardiff, United Kingdom 💼 Job Type: Permanent | 💰 Salary: £30,000 🕗 Office Hours: 8am - 4pm | 🏡 Hybrid Working 🌴 Holidays: 25 days + Bank Holidays Robert Half are delighted to be supporting a gloobal organisation who are hiring for a newly created role in our UK Finance team: Specialty Reconciliation Officer (Global). This is your chance to be part of something meaningful-protecting client funds and ensuring financial accuracy across a variety of portfolios.🔍 What You'll Do * Safeguard client trust accounts and ensure financial integrity * Reconcile bank accounts and ledgers with precision * Resolve discrepancies and support audit processes * Collaborate with global teams and maintain strong client relationships * Drive continuous improvement in financial operations * Support the Client Accounts Manager with quality assurance and process design🎯 What You'll Bring * Strong financial analytical skills and attention to detail * Advanced Excel proficiency and confidence with financial data * Experience in global banking and insurance (Aviation/Marine preferred) * A proactive mindset and commitment to continuous improvement * Excellent communication and problem-solving abilities * Ability to work flexibly to support global clients * Multilingual skills are a plus🎁 What You'll Get Compensation & Flexibility * £30,000 salary * Hybrid working model * 25 days holiday + bank holidays * Office hours: 8am-4pm Health & Wellbeing * Private healthcare (including pre-existing conditions) * Life assurance & income protection * Employee assistance programme Extras & Perks * Self-Invested Personal Pension Scheme (SIPP) * Voluntary benefits: dental cover, cycle to work scheme, season ticket loan * Discounts on a wide range of products and servicesReady to Make an Impact? feel free to contact me on the details below Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuMTg1NTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-15T16:42:06Z

Risk Accountant

Cardiff, Cardiff
remote
Permanent
50000 - 60000 GBP / Yearly
Risk Accountant 📍 Location: Cardiff (Hybrid working available) 💰 Salary: £50,000 - £60,000 per annum + Excellent BenefitsAre you a recently qualified ACA Accountant from a Big 4 firm looking for your first move into industry? Our client, a leading private service provider in the education sector, is seeking a talented Risk Accountant to join their Cardiff-based finance team.<h3 data-start="566" data-end="587">The Opportunity</h3>This is a fantastic chance to move from practice into a dynamic private business with a clear social impact. As Risk Accountant, you'll play a key role in strengthening risk management and governance frameworks while gaining broad exposure across finance and operations. You'll work closely with senior leaders, making this a high-visibility role with strong career potential.<h3 data-start="972" data-end="998">Key Responsibilities</h3><ul data-start="999" data-end="1488"><li data-start="999" data-end="1085">Support the design, implementation, and monitoring of internal financial controls.</li><li data-end="1172" data-start="1086">Deliver risk-based analysis to identify improvements and mitigate potential risks.</li><li data-end="1255" data-start="1173">Partner with operational and finance teams to embed effective risk management.</li><li data-end="1337" data-start="1256">Assist with audit preparation and act as a key contact for external auditors.</li><li data-start="1338" data-end="1416">Provide technical accounting support on projects and business initiatives.</li><li data-end="1488" data-start="1417">Drive continuous improvement in governance and assurance processes.</li></ul><h3 data-start="1490" data-end="1505">About You</h3><ul data-start="1506" data-end="1854"><li data-end="1556" data-start="1506">ACA qualified (Big 4 trained - essential).</li><li data-start="1557" data-end="1641">Looking for your first move into industry within a growing private business.</li><li data-start="1642" data-end="1710">Strong technical grounding in audit, controls, or risk advisory.</li><li data-end="1766" data-start="1711">Analytical, detail-focused, and commercially aware.</li><li data-start="1767" data-end="1854">Excellent communicator with the confidence to influence stakeholders at all levels.</li></ul><h3 data-start="1856" data-end="1871">Why Join?</h3><ul data-start="1872" data-end="2180"><li data-end="1940" data-start="1872">Transition straight from Big 4 into a high-impact industry role.</li><li data-end="2040" data-start="1941">Join a private service provider in the education sector, with a strong mission and purpose.</li><li data-start="2041" data-end="2073">Hybrid working (Cardiff HQ).</li><li data-start="2074" data-end="2135">Salary: £50,000 - £60,000 per annum + excellent benefits.</li><li data-end="2180" data-start="2136">Strong career development opportunities.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uNzE2ODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-15T10:21:47Z

Personal Assistant

Cardiff, Cardiff
remote
Temporary
32000 - 38000 GBP / Yearly
PA to CEO:Cardiff - Temporary Contract - Competitive Day RateAre you an experienced Personal Assistant looking for your next opportunity? We're partnering with a fast-growing technology company seeking a highly organised and proactive PA to support the CEO on a temporary basis.<h3 data-start="436" data-end="450">The Role</h3>Reporting directly into the CEO, you will play a vital role in ensuring their day-to-day operations run smoothly. This is a fast-paced, dynamic environment, requiring excellent attention to detail, discretion, and the ability to anticipate needs.Key Responsibilities:<ul data-start="729" data-end="1154"><li data-start="729" data-end="816">Provide seamless executive support to the CEO, including diary and inbox management</li><li data-start="817" data-end="895">Coordinate internal and external meetings, events, and travel arrangements</li><li data-start="896" data-end="962">Prepare correspondence, reports, and presentations as required</li><li data-start="963" data-end="1045">Act as the first point of contact for stakeholders, both internal and external</li><li data-end="1154" data-start="1046">Support with ad-hoc projects and administrative tasks to enable the CEO to focus on strategic priorities</li></ul><h3 data-end="1171" data-start="1156">About You</h3>We're looking for someone who can hit the ground running:<ul data-start="1232" data-end="1600"><li data-end="1303" data-start="1232">Previous experience supporting at C-suite or senior executive level</li><li data-start="1304" data-end="1361">Exceptional organisational and time-management skills</li><li data-end="1435" data-start="1362">Strong communication skills, with a professional and confident manner</li><li data-start="1436" data-end="1531">Proficiency in MS Office / Google Workspace and comfort with technology-driven environments</li><li data-end="1600" data-start="1532">Adaptability, discretion, and the ability to work under pressure</li></ul><h3 data-end="1623" data-start="1602">What's on Offer</h3><ul data-start="1624" data-end="1830"><li data-end="1713" data-start="1624">The opportunity to work closely with an inspiring CEO in a leading technology company</li><li data-start="1714" data-end="1766">Exposure to a fast-paced, innovative environment</li><li data-start="1767" data-end="1800">Competitive hourly/daily rate</li><li data-start="1801" data-end="1830">Immediate start available</li></ul>If you're a proactive and detail-oriented PA who thrives in dynamic settings, we'd love to hear from you. Apply today to be considered. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. <img src="https://counter.adcourier.com/UGF0cmljay5Nb3JnYW4uODgzOTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-08-27T10:07:05Z

Senior Finance Analyst

Bridgwater, Somerset
remote
Permanent
55000 - 60000 GBP / Yearly
Robert Half is recruiting for a commercially minded Senior Finance Analyst to join a dynamic finance team based in Bridgwater. This is a permanent, full-time role offering a salary of £55,000 - £60,000, with an expectation to work on-site 3 days per week. In this position, you will work closely with senior finance leaders, delivering insightful financial analysis and providing clear, practical advice to key stakeholders. As a Senior Finance Analyst, your expertise will help guide informed financial decisions that support business objectives.Key Responsibilities:<ul><li>Provide detailed budget reviews, forecasts, and performance analysis to support senior management.</li><li>Challenge financial assumptions, identify risks, and uncover opportunities to improve value for money.</li><li>Drive cost efficiency initiatives and ensure financial plans are achievable and effective.</li><li>Support cash flow forecasting and assist with audit processes as needed.</li><li>Coach and mentor teams on best financial practices to strengthen financial governance.</li><li>Step in as deputy to senior finance management when required to maintain continuity.</li></ul>About You:<ul><li>Proven experience as a Senior Finance Analyst or in a similar finance business partnering role.</li><li>Excellent communication skills to present complex financial information clearly and confidently.</li><li>Strong analytical ability with attention to detail and a pragmatic approach to problem-solving.</li><li>Comfortable working in a fast-paced, collaborative environment with a customer-oriented mindset.</li><li>Understanding of external market factors affecting financial strategy.</li><li>Part or fully qualified accountant (ACCA, ICAEW, ICAS, CIMA) preferred.</li><li>Experience with financial software such as SAP, Anaplan, PowerBI, or similar is beneficial.</li><li>Committed to continuous improvement and leading by example.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMTU3NDQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-08-07T07:35:46Z

Accounts receivable/Credit Controller

Cardiff, Cardiff
remote
Permanent
28000 - 35000 GBP / Yearly
I am seeking an experienced and proactive Accounts Receivable / Credit Control professional to join a dynamic Finance team. You'll be instrumental in managing the accounts receivable ledger, driving the timely collection of outstanding debts, and improving average collection days across a diverse client portfolio.What You'll Be Doing<ul><li>Manage receivables and ensure timely debt collection aligned with KPIs</li><li>Communicate professionally with clients via phone and email to resolve overdue accounts</li><li>Handle invoice and payment queries with efficiency and empathy</li><li>Continuously seek improvements to accelerate cash collection</li><li>Run monthly Direct Debits across UK & Ireland</li><li>Allocate daily incoming payments while keeping unapplied receipts to a minimum</li><li>Support internal finance teams and assist on special projects</li><li>Respond to ad hoc client enquiries like invoice and statement requests</li></ul>What You'll Bring<ul><li>5+ years in credit control or accounts receivable (preferably)</li><li>AAT part-qualified or fully qualified (or equivalent) desirable</li><li>Experience in a fast-paced, high-volume finance environment</li><li>Strong Excel and Outlook skills</li><li>Attention to detail and excellent time management</li><li>Confidence in client interaction and cross-team collaboration</li><li>Familiarity with Oracle Financials or similar software</li></ul>Why Apply<ul><li>International and inclusive work environment</li><li>Ongoing professional development and training</li><li>Competitive salary + 7.5% bonus</li><li>Up to 18% pension contributions (15% employer / 3% employee)</li><li>Life assurance (10x salary) & income protection</li><li>27.5 days leave + bank holidays (rising to 32.5 over time)</li><li>Flexible annual leave trading (up to 5 days)</li><li>Employee Assistance Programme</li><li>Benefits via salary sacrifice: dental, private health, cycle to work, retail vouchers</li></ul>Please contact for further information Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNzU5NTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-07-29T14:41:19Z

Finance Manager

Merthyr Tydfil, Merthyr Tydfil
remote
Permanent
55000 - 60000 GBP / Yearly
Robert Half Talent Solutions are seeking a Finance Manager to lead the reporting team of this prestigious organisation based in Merthyr Tydfil.The Finance Manager is responsible for the management of the reporting including the preparation of monthly management accounts, main financial reporting and the main contact for internal and external Auditors and for the coordination of all Audit responses. You'll be managing a team of 6. Responsible for performance reviews and mentoring.Working closely with the senior leadership you'll have the opportunity to be involved in projects and more commercial analysis and decision making. On offer:Salary of up to £60,000 plus a very generous benefits package, options to compress work to a 9 day fortnight and hybrid working. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjQ4MTY3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-12T09:50:25Z