3 results for Automation Manager in Abertawe, Swansea

IT Incident & Problem Manager

Newport, Newport
remote
Permanent
60000 - 62500 GBP / Yearly
Robert Half are working with a client sitting within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment. <h3 data-end="169" data-section-id="cr3u3g" data-start="129">Governance & SLA Management</h3>Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.<h3 data-section-id="9s5edi" data-end="455" data-start="412">Incident Management Leadership</h3>Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.<h3 data-start="631" data-section-id="wz17as" data-end="686">Problem Management & Root Cause Excellence</h3>Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.<h3 data-start="861" data-end="913" data-section-id="8ju43f">Vendor & Partner Performance Management</h3>Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.<h3 data-section-id="puuog2" data-end="1153" data-start="1095">Continuous Improvement & Service Optimization</h3>Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.<h3 data-section-id="64tba7" data-end="1380" data-start="1327">Team Leadership & Capability Development</h3>Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.<h3 data-section-id="1f6av6t" data-end="1605" data-start="1545">Stakeholder Collaboration & Service Integration</h3>Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.<h3 data-start="1780" data-section-id="1fx33tp" data-end="1837">Reporting, Communication & Tooling Expertise</h3>Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.<h3 data-start="2134" data-end="2166" data-section-id="1lerpjn"> </h3><h3 data-start="78" data-end="119" data-section-id="d5l8tf">Qualifications & Accreditations</h3><ul data-end="795" data-start="120"><li data-start="120" data-end="246" data-section-id="1y9xgsk">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-section-id="1r5so0k" data-end="371" data-start="247">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-start="372" data-section-id="1rr6llk" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-start="571" data-section-id="amlqec" data-end="694">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-section-id="1ax2jyb" data-end="795" data-start="695">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">ITIL 4 Practitioner</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45ODg3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-24T12:24:13Z

Systems Accountant

Cardiff, Cardiff
remote
Permanent
75000 - 90000 GBP / Yearly
Robert Half Talent Solution are seeking a permanent home based Elite S3 Project & Financial Systems Manager. Elite S3 Project & Financial Systems Manager will drive the optimisation of the platform, delivering efficiency in processes, facilitate the provision of real time insights and analytic reports to drive profitability and improve working capital. Reporting directly to the CFO with a dotted line to the IT Director, the role will be required to work collaboratively between functions to support the future growth of the firm. <ul><li>Be the finance subject matter expert on 3E and all other finance systems utilised by the firm.</li><li>Effect change. Champion the PMS and finance systems as the catalyst to solve the firms challenges and be the catalyst to transform the finance function to support the firm.</li><li>Create and own the finance process maps to drive continuous improvement, removing manual processes and embedding efficiency into BAU tasks.</li><li>Oversee the business intelligence design, improvements and production.</li><li>Project work to include the automation of management account production, reporting packs and dashboards.</li><li>Relentless pursuit to focus the firm on the key operating metrics, make information readily and easily available to drive improved decision-making.</li><li>Be the link between Finance, IT and external consultants.</li><li>Ensure system integrity and manage core financial data structures.</li></ul> You will be an accountant with experience of implementing, running and optimising 3E PMS. Salary to £90,000. Remote working with occasional travel to CardiffRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjE1NzEyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-18T14:19:25Z

Operations Management Accountant

Llanelli, Carmarthenshire
remote
Permanent
45000 - 55000 GBP / Yearly
Robert Half Talent Solutions are seeking an Operational & Management Accountant to join a SME manufacturing organisation near Llanelli. The operational Management Accountant will be responsible for:Stock & Inventory Management (Integrated with Reporting)<ul><li>Valuation & Reconciliation: Perform monthly reconciliations between the Inventory Sub-ledger and the General Ledger.</li><li>Margin Integrity: Investigate discrepancies between theoretical and actual margins, focusing on stock waste, scrap, and re-work costs.</li><li>Provisioning: Present monthly reports on stock to the Senior Management Team</li></ul> System and Process Improvements<ul><li>Reporting Automation: Transition manual monthly reporting into automated BI tools or ERP dashboards to reduce the month-end cycle time.</li><li>Data Integrity: Audit the flow of data from warehouse into the management accounts to ensure "one version of the truth."</li></ul>Monthly Management Reporting<ul><li>Month-End Close: Lead the month-end process for the manufacturing entity, ensuring all journals, accruals, and prepayments are posted accurately and on time.</li><li>Financial Reporting: Prepare the monthly Management Accounts pack, including P&L, Balance Sheet, and Cash Flow statements.</li><li>Variance Analysis: Provide high-level commentary on actual vs. budget performance, specifically highlighting gross margin fluctuations driven by production costs or inventory movements.</li><li>KPI Development: Define and track operational KPIs (e.g., Gross Margin by product line, Labour Recovery rates, and Stock Turnover).</li></ul>Budgeting & Forecasting<ul><li>Operational Budgeting: Partner with Production and Warehouse Managers to build annual budgets and quarterly rolling forecasts.</li><li>Cash Flow Management: Forecast inventory spend and lead times to ensure optimal working capital levels.</li></ul> Refined Skills & Qualifications<ul><li>Experience: Strong background in Operational Accounts within a manufacturing or recycling organisation.</li><li>Commercial Acumen: Ability to explain the "why" behind the numbers to the Department Heads.</li><li>Technical: Proficiency in advanced Excel for data visualization of monthly trends and a desire to improve and automate systems.</li></ul> On offer: Salary to £55,000 plus PHI and pensionRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjc4ODQwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-03-31T14:42:51Z