<p>Robert Half have partnered on an exclsuive basis with a Global Manufacturing organisation based in Newport to recruit a Senior IT Manager on a permanent basis. </p><h3 data-start="161" data-end="181" data-section-id="rxbt5q"> </h3><p><strong>Role Summary</strong></p><p>A global manufacturing organisation is seeking a Senior IT Manager to lead IT service delivery across a critical production site and associated remote locations. This role is accountable for ensuring the stability, security, and continuous improvement of IT systems supporting a <strong>24/7 manufacturing environment</strong>.</p><p>The position combines<strong> leadership</strong> of the IT Operations function with <strong>hands-on technical oversight and project delivery</strong>, working closely with both local stakeholders and global IT functions to drive operational excellence and technology innovation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Take full ownership of IT service delivery across a manufacturing site and associated remote offices</li><li>Lead, develop, and mentor a local IT team, ensuring high performance and continuous capability development</li><li>Partner with manufacturing, engineering, and business stakeholders to deliver IT solutions that enhance production efficiency and reliability</li><li>Align local IT operations with global IT strategy, standards, and initiatives</li><li>Set priorities, allocate resources, and lead the delivery of IT projects and continuous improvement initiatives</li><li>Oversee and maintain core IT infrastructure, including:</li><ul><li>Virtualisation platforms (e.g. VMware)</li><li>Windows Server environments</li><li>Network infrastructure (LAN/WAN)</li></ul><li>Ensure robust IT security, risk management, and compliance across all systems</li><li>Support and optimise IT systems critical to manufacturing operations, ensuring minimal downtime</li><li>Manage IT budgets, resource planning, and vendor relationships where applicable</li><li>Provide reporting and governance into regional and global IT leadership</li></ul><p><strong>Skills & Experience Required</strong></p><ul><li>Degree in Computer Science, Information Technology, or a related discipline</li><li><strong>Minimum 10 years' experience in IT</strong>, including <strong>significant leadership experience (4+ years managing teams)</strong></li><li><strong>Demonstrable experience within a manufacturing or industrial environment (essential)</strong></li><li>Strong understanding of IT requirements in <strong>24/7, production-critical environments</strong></li><li>Technical expertise in:</li><ul><li>Microsoft Active Directory and cloud services</li><li>Data centre infrastructure and operations</li><li>Network infrastructure and services</li></ul><li>Experience with manufacturing systems (e.g. MES, SCADA, or plant systems) is highly desirable</li><li>Strong analytical and problem-solving capabilities</li><li>Proven ability to manage multiple priorities in a fast-paced operational environment</li><li>Excellent stakeholder engagement and communication skills</li></ul><p><strong>Key Attributes</strong></p><ul><li>Strategic thinker with a hands-on approach to technical leadership</li><li>Strong leadership and team development capabilities</li><li>Proactive, resilient, and results-driven</li><li>Deep appreciation of uptime, reliability, and operational continuity in manufacturing</li><li>Experience working within a global, matrixed organisation</li></ul><p><br /><strong>Salary/logistics</strong></p><ul><li>£70,000-£75,000 + additional benefits </li><li>The role is 5 days a week on site in Newport as standard so please only apply if you are comfortable with the travel commitments. </li></ul><p><br /><br /></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjYwNDY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half Talent Solutions are seeking a permanent Finance Transformation Manager to join a dynamic organisation based in north Cardiff</p><p> </p><p>The Finance Transformation Manager is responsible for designing, governing, and embedding the core capabilities that underpin a modern finance function. This includes ownership of the Finance Operating Model, the Finance Service Delivery Model, the enterprise-wide Finance Process Catalogue, and the Global Process Owner accountability framework, setting governance frameworks and serving as the main contact for process-related matters.</p><p> </p><p>The role leads as a global process owner drives end‑to‑end standardisation of finance processes across multiple entities, ensuring consistency, compliance, and operational excellence. It also partners closely with the Digital Finance Transformation Lead to embed technology, automation, and data‑driven capabilities that streamline processes and strengthen controls.</p><p> </p><ul><li>Key areas are:</li></ul><p>Governance Framework Ownership</p><p>Finance Target Operating Model</p><ul><li>Finance Service Delivery Model Design</li><li>Global Finance Process Catalogue Ownership</li></ul><p> </p><p>We need a candidate who has:</p><p> </p><ul><li>Demonstrated experience leading large-scale process transformation, standardisation, financial governance, controls and continuous improvement initiatives in a complex environment</li><li>Deep expertise in Finance Transformation and finance operating models and service delivery models</li></ul><p> </p><p>On offer:</p><p>A salary of circa £75,000</p><p>Transport subsidy</p><p>Generous pension</p><p>Flexible working - hybrid with only two days in the office.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjI2NDU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<h3 data-end="128" data-start="65" data-section-id="xgne6g"><strong data-end="126" data-start="69">Incident and Problem Manager (Information Technology)</strong></h3><h3 data-end="148" data-section-id="1dl56dh" data-start="130"><strong data-end="146" data-start="134">Overview</strong></h3><p data-start="149" data-end="507">Our client sits within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.</p><p data-start="509" data-end="862">You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment.</p><p data-start="509" data-end="862"> </p><h3 data-end="169" data-section-id="cr3u3g" data-start="129"><strong data-start="133" data-end="167">Governance & SLA Management</strong></h3><p data-end="410" data-start="170">Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.</p><h3 data-end="455" data-start="412" data-section-id="9s5edi"><strong data-end="453" data-start="416">Incident Management Leadership</strong></h3><p data-end="629" data-start="456">Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.</p><h3 data-section-id="wz17as" data-start="631" data-end="686"><strong data-start="635" data-end="684">Problem Management & Root Cause Excellence</strong></h3><p data-end="859" data-start="687">Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.</p><h3 data-start="861" data-section-id="8ju43f" data-end="913"><strong data-end="911" data-start="865">Vendor & Partner Performance Management</strong></h3><p data-start="914" data-end="1093">Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.</p><h3 data-start="1095" data-section-id="puuog2" data-end="1153"><strong data-start="1099" data-end="1151">Continuous Improvement & Service Optimization</strong></h3><p data-start="1154" data-end="1325">Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.</p><h3 data-end="1380" data-start="1327" data-section-id="64tba7"><strong data-start="1331" data-end="1378">Team Leadership & Capability Development</strong></h3><p data-start="1381" data-end="1543">Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.</p><h3 data-end="1605" data-section-id="1f6av6t" data-start="1545"><strong data-start="1549" data-end="1603">Stakeholder Collaboration & Service Integration</strong></h3><p data-end="1778" data-start="1606">Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.</p><h3 data-end="1837" data-start="1780" data-section-id="1fx33tp"><strong data-end="1835" data-start="1784">Reporting, Communication & Tooling Expertise</strong></h3><p data-end="2024" data-start="1838">Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.</p><h3 data-section-id="1lerpjn" data-start="2134" data-end="2166"> </h3><h3 data-end="119" data-section-id="d5l8tf" data-start="78"><strong data-start="82" data-end="117">Qualifications & Accreditations</strong></h3><ul data-end="795" data-start="120"><li data-end="246" data-section-id="1y9xgsk" data-start="120">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-start="247" data-section-id="1r5so0k" data-end="371">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-section-id="1rr6llk" data-start="372" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-end="694" data-section-id="amlqec" data-start="571">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-section-id="1ax2jyb" data-start="695" data-end="795">ITIL 4 Practitioner</li></ul><p data-end="813" data-start="797"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45NzQ3NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Talent Solutions are seeking an Operational & Management Accountant to join a SME manufacturing organisation near Llanelli.</p><p> </p><p>The operational Management Accountant will be responsible for:</p><p><strong>Stock & Inventory Management</strong> (Integrated with Reporting)</p><ul><li><strong>Valuation & Reconciliation:</strong> Perform monthly reconciliations between the <strong>Inventory Sub-ledger</strong> and the <strong>General Ledger</strong>.</li><li><strong>Margin Integrity:</strong> Investigate discrepancies between theoretical and actual margins, focusing on stock waste, scrap, and re-work costs.</li><li><strong>Provisioning:</strong> Present monthly reports on stock to the Senior Management Team</li></ul><p><strong> System and Process Improvements</strong></p><ul><li><strong>Reporting Automation:</strong> Transition manual monthly reporting into automated <strong>BI tools or ERP dashboards</strong> to reduce the month-end cycle time.</li><li><strong>Data Integrity:</strong> Audit the flow of data from warehouse into the management accounts to ensure "one version of the truth."</li></ul><p><strong>Monthly Management Reporting</strong></p><ul><li><strong>Month-End Close:</strong> Lead the month-end process for the manufacturing entity, ensuring all journals, accruals, and prepayments are posted accurately and on time.</li><li><strong>Financial Reporting:</strong> Prepare the monthly <strong>Management Accounts pack</strong>, including P&L, Balance Sheet, and Cash Flow statements.</li><li><strong>Variance Analysis:</strong> Provide high-level commentary on actual vs. budget performance, specifically highlighting <strong>gross margin fluctuations</strong> driven by production costs or inventory movements.</li><li><strong>KPI Development:</strong> Define and track operational KPIs (e.g., Gross Margin by product line, Labour Recovery rates, and Stock Turnover).</li></ul><p><strong>Budgeting & Forecasting</strong></p><ul><li><strong>Operational Budgeting:</strong> Partner with Production and Warehouse Managers to build annual budgets and quarterly rolling forecasts.</li><li><strong>Cash Flow Management:</strong> Forecast inventory spend and lead times to ensure optimal working capital levels.</li></ul><p> </p><p> </p><p><strong>Refined Skills & Qualifications</strong></p><ul><li><strong>Experience:</strong> Strong background in <strong>Operational Accounts</strong> within a manufacturing or recycling organisation.</li><li><strong>Commercial Acumen:</strong> Ability to explain the "why" behind the numbers to the Department Heads.</li><li><strong>Technical:</strong> Proficiency in <strong> advanced Excel</strong> for data visualization of monthly trends and a desire to improve and automate systems.</li></ul><p> </p><p>On offer: Salary to £55,000 plus PHI and pension</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjc4ODQwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
