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9 results for Customer Services Assistant Administrator in Stoke-on-Trent, Stoke-on-Trent

Compliance Assistant
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • 40000 - 50000 GBP / Yearly
  • <p>An established and growing organisation operating across long-term infrastructure and asset management projects is seeking a Compliance Assistant to support its governance, assurance and continuous improvement activities. The business manages a diverse portfolio across multiple sectors and continues to expand, offering a stable environment with long-term career opportunities. Manchester cit centre. </p><p data-end="803" data-start="795">The Role</p><p data-end="1184" data-start="805">This role supports organisational compliance and continuous improvement through audit activity, management system administration, health and safety support, policy maintenance, and coordination of feedback and complaints. The Compliance Assistant will work closely with internal teams to help identify trends, manage actions, and support resolution of issues across the business.</p><p data-start="1186" data-end="1206">Key Responsibilities</p><p data-start="1208" data-end="2115">* Support monthly dip-test audits, including recording and reporting findings, processing actions, and contributing to trend analysis to identify amendments, actions and non-conformances.<br data-start="1395" data-end="1398" /> * Provide administrative support for the Integrated Management System, including system access, task monitoring, document control, audit support, and tracking complaints and compliments.<br / data-end="1587" data-start="1584"> * Support the health, safety and environment function through SharePoint and repository management, review of health and safety flags, committee administration, information requests and record maintenance.<br / data-end="1795" data-start="1792"> * Assist with monitoring, reviewing and updating corporate policies, including annual reviews, amendments and ad-hoc updates.<br data-start="1920" / data-end="1923"> * Support the review of stakeholder feedback and customer complaints, liaising with internal teams to aid resolution and assisting with the development, tracking and reporting of action plans.</p><p data-start="2117" data-end="2139">Qualifications </p><p data-end="2329" data-start="2141">* Degree in a relevant discipline such as construction, engineering, quality management or business administration.<br data-start="2256" / data-end="2259"> * Agile/Scrum/Prince2/Lean Six Sigma advantageous</p><p data-end="2360" data-start="2331">Experience and Skills </p><p data-start="2362" data-end="3024">* Strong organisational and administrative skills with the ability to manage multiple priorities and deadlines.<br data-end="2476" / data-start="2473"> * High attention to detail and a structured approach to work.<br data-start="2537" data-end="2540" /> * Excellent communication skills with the ability to engage effectively with a range of stakeholders.<br data-start="2641" data-end="2644" /> * Experience in research, documentation preparation and reporting.<br data-end="2713" / data-start="2710"> * Strong analytical and problem-solving skills.<br data-start="2760" data-end="2763" /> * Familiarity with ISO standards such as ISO 9001, ISO 14001 and ISO 45001.<br / data-end="2841" data-start="2838"> * Experience supporting audits, compliance activities and liaison with internal or external auditors.<br data-start="2942" data-end="2945" /> * Confidence using digital systems, SharePoint and management system platforms.</p><p data-start="3026" data-end="3046">What the Role Offers</p><p data-end="3363" data-start="3048">This is an opportunity to join a growing organisation with a strong focus on governance, quality and continuous improvement. The role offers exposure across multiple business functions and the chance to develop experience in compliance, management systems and health and safety within a supportive team environment.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjEzNDczLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-01-28T16:35:05Z
Accounts Administrator
  • Leamington Spa, Warwickshire
  • remote
  • Permanent
  • - 27000 GBP / Yearly
  • <p>We are looking for a proactive Finance Assistant to join our clients dynamic Finance Team in Warwickshire. This fast-paced, hands-on role places you at the core of the finance operations, where you will support credit control, payroll, and purchase ledger activities.</p><p> </p><p>Key Responsibilities:</p><p>- Sales Ledger &amp; Credit Control</p><p>- Support invoice query investigations</p><p>- Assist with debt collection and manage aged debt</p><p>- Collaborate closely with the Sales Ledger Controller and Finance Manager</p><p> </p><p>- Payroll</p><p>- Help prepare weekly, four-weekly, and monthly payroll submissions</p><p>- Handle payroll queries from branches</p><p>- Complete payroll checks and reconciliations</p><p>- Process new starter documentation</p><p> </p><p>- Purchase Ledger</p><p>- Upload invoices via Dext</p><p>- Assist with payment queries</p><p>- Manage and organize the Finance inbox</p><p> </p><p>Additionally, you will have the opportunity to engage in ad-hoc finance projects alongside the Finance Manager and CFO.</p><p> </p><p>What We're Looking For:</p><p>- Experience in a finance environment (essential)</p><p>- Proficiency in Excel</p><p>- Xero experience is helpful but not essential</p><p>- Strong attention to detail and solid numerical skills</p><p>- Organized, proactive, and comfortable juggling priorities</p><p>- A genuine can-do attitude with clear communication skills</p><p> </p><p>If you thrive in a varied role and take pride in maintaining accurate numbers, we would love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC41MDQ1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-07T09:26:28Z
HR Operations Manager
  • Solihull, West Midlands
  • remote
  • Contract
  • - 41 GBP / Yearly
  • <p data-start="158" data-end="556"><strong>Robert Half are recruiting for an exciting new contract opportunity! This role is fully remote or working from their Solihull offices on a hybrid basis if preferred.</strong> The HR Operations Manager is responsible for the effective day-to-day delivery of HR operational services across the business. This role ensures that core HR processes across the employee lifecycle-including onboarding, payroll coordination, HR systems, employee data, benefits administration, and policy governance-are delivered consistently, efficiently, and in line with regulatory requirements.</p><p data-end="926" data-start="558">Acting as a key link between the People team, Finance, managers, and external partners, the HR Operations Manager drives service excellence, continuous improvement, and operational efficiency. The role also leads the HR Operations team and uses data, systems, and standardised processes to enhance the employee experience and support informed business decision-making.</p><h2 data-start="1418" data-end="1445"><strong data-start="1421" data-end="1445">Key Responsibilities</strong></h2><h3 data-start="1447" data-end="1483">HR Operations &amp; Service Delivery</h3><ul data-start="1484" data-end="2018"><li data-start="1484" data-end="1653"><p data-start="1486" data-end="1653">Lead the delivery of HR operational services across the full employee lifecycle, including onboarding, offboarding, payroll coordination, and employee data management.</p></li><li data-start="1654" data-end="1877"><p data-end="1877" data-start="1656">Act as the primary point of contact for operational HR queries and provide pragmatic advice to managers on employee relations matters, including contractual terms, absence management, policies, and consultation processes.</p></li><li data-start="1878" data-end="2018"><p data-end="2018" data-start="1880">Ensure HR services are delivered consistently and in line with internal governance, employment legislation, and data protection standards.</p></li></ul><h3 data-end="2053" data-start="2020">HR Systems, Data &amp; Compliance</h3><ul data-start="2054" data-end="2513"><li data-start="2054" data-end="2216"><p data-end="2216" data-start="2056">Own and optimise the use of the HRIS (Sage HR), ensuring data accuracy, confidentiality, and compliance with GDPR, employment legislation, and ISO requirements.</p></li><li data-end="2306" data-start="2217"><p data-end="2306" data-start="2219">Maintain ownership of the company's HMRC SMS visa portal and ensure ongoing compliance.</p></li><li data-end="2403" data-start="2307"><p data-end="2403" data-start="2309">Conduct regular audits and quality checks to safeguard the integrity of HR data and processes.</p></li><li data-end="2513" data-start="2404"><p data-end="2513" data-start="2406">Leverage workforce data and insights to support senior leadership decision-making and service improvements.</p></li></ul><h3 data-start="2515" data-end="2554">Leadership &amp; Stakeholder Management</h3><ul data-end="2981" data-start="2555"><li data-start="2555" data-end="2690"><p data-start="2557" data-end="2690">Provide line management and development support to the HR Operations team, promoting a high-performance and customer-focused culture.</p></li><li data-end="2856" data-start="2691"><p data-start="2693" data-end="2856">Build strong, collaborative relationships with People teams, Finance, Payroll, regional HR colleagues, and wider stakeholders to ensure joined-up service delivery.</p></li><li data-start="2857" data-end="2981"><p data-end="2981" data-start="2859">Act as the escalation point for complex or sensitive HR operational issues, resolving them efficiently and professionally.</p></li></ul><h3 data-start="3455" data-end="3484">Change &amp; Project Delivery</h3><ul data-end="3795" data-start="3485"><li data-start="3485" data-end="3594"><p data-start="3487" data-end="3594">Lead and support HR Operations activity related to TUPE transfers, restructures, and redundancy programmes.</p></li><li data-end="3697" data-start="3595"><p data-start="3597" data-end="3697">Partner with overseas HR teams to align operational processes and ensure consistency across regions.</p></li><li data-start="3698" data-end="3795"><p data-start="3700" data-end="3795">Provide cross-coverage for international People Operations during peak periods or annual leave.</p></li></ul><h3 data-end="3823" data-start="3797">Broader People Support</h3><ul data-end="5103" data-start="4211"><li data-end="3989" data-start="3824"><p data-end="3989" data-start="3826">Act as the dedicated HR Advisor for specific business units, supporting recruitment activity, employee relations cases, organisational change, and people planning.</p></li><li data-end="4165" data-start="3990"><p data-start="3992" data-end="4165">Contribute to wider People &amp; Culture initiatives beyond core operations, including learning and development delivery, workplace strategy, engagement, and culture programmes.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xNzIyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-12-16T16:53:52Z
HR Advisor | ER Specialist
  • Halifax, West Yorkshire
  • remote
  • Permanent
  • 43000 - 50000 GBP / Yearly
  • <p><strong>Robert Half has partnered with a fastest-growing repair and maintenance company in search for a proactive People Advisor</strong></p><p> </p><p><strong>People Advisor / ER Specialist (London &amp; South Region)</strong></p><p><strong>Salary:</strong> Up to <strong>£50,000</strong> per annum (+ car allowance)</p><p><strong>Contract: </strong>full time | permanent</p><p><strong>Location:</strong> London-based with <strong>2 days per week</strong> on-site across southwest London, Kent, and Hertfordshire</p><p> </p><p>This role offers real variety, impact and visibility. You'll work across <strong>three sites</strong>, partnering with frontline teams and managers in a hands-on, fast-paced, blue-collar environment. You'll also benefit from a supportive People Director who is committed to providing <strong>training, coaching and development</strong>.</p><p> </p><p><strong>About the Role</strong></p><p>You will support, guide and coach Managers across the company to effectively manage people issues in line with internal processes and HR best practice. Expect variety, ownership and the opportunity to make a genuine difference.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high-volume employee relations caseload (absence, disciplinaries, grievances, performance, flexible working, OH and more)</li><li>Keep accurate case updates on the HR system, providing regular stakeholder updates</li><li>Coach and upskill People Managers using toolkits and training sessions</li><li>Deliver training sessions to support manager capability</li><li>Provide face-to-face and remote advice on policies and people processes</li><li>Manage end-to-end recruitment campaigns, from advert to onboarding</li><li>Build strong relationships with People Partners, Managers and site teams</li><li>Support People Operations with HR queries and occasional admin</li><li>Input into policy and process reviews</li><li>Support people-related projects to improve the team member experience</li><li>Provide initial advice on non-complex Health &amp; Safety queries</li><li>Act as a proud ambassador for our values throughout the employee lifecycle</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Experience managing a high-volume ER caseload </li><li>Recruitment experience</li><li>Strong attention to detail and excellent communication skills</li><li>Good working knowledge of UK employment law and HR best practice</li><li>Experience in a contact centre or blue-collar environment (desirable but not essential)</li><li><strong>CIPD Level 5</strong> (qualified or working towards) or equivalent experience</li><li>Confident, resilient and able to work with a broad mix of personalities</li><li>Happy travelling <strong>two days per week</strong> to regional sites (travel booked via their app)</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li>33 days holiday (including bank holidays)</li><li>Enhanced maternity / paternity / adoption pay</li><li>Life assurance</li><li>Health &amp; well-being support</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNjY0NjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-12T08:53:44Z
Personal Assistant
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • 35000 - 45000 GBP / Yearly
  • <p data-start="345" data-end="842">Robert Half is hiring a Personal Assistant for a highly regarded UK infrastructure company to support the SLT of a long-standing and on-going infrastructure project. Manchester city centre. </p><p data-end="842" data-start="345">This role supports a multi-billion-pound infrastructure programme to upgrade critical water supply infrastructure in the North West. The project involves constructing approximately 50km of new tunnel sections along an existing aqueduct and will ensure reliable water delivery to the Greater Manchester area. Post-construction, the aqueduct will continue to be operated by the water company, while the project team remains responsible for major maintenance of the new infrastructure for 25 years.</p><p data-end="863" data-start="844"><strong data-start="844" data-end="861">Role Overview</strong></p><ul data-end="1336" data-start="865"><li data-end="989" data-start="865"><p data-start="867" data-end="989">Provide highly organised and professional support as a Personal Assistant to the Executive PA and wider leadership team.</p></li><li data-start="990" data-end="1110"><p data-start="992" data-end="1110">Join a large, collaborative team delivering a major infrastructure programme with long-term career growth potential.</p></li><li data-end="1336" data-start="1111"><p data-start="1113" data-end="1336">The role requires a proactive, experienced individual with a proven track record of supporting senior directors or executive leadership, capable of balancing competing priorities with discretion, accuracy, and efficiency.</p></li></ul><p data-start="1852" data-end="1884"><strong data-end="1882" data-start="1852">Principal Responsibilities</strong></p><ul data-start="1886" data-end="2755"><li data-start="1886" data-end="1986"><p data-end="1986" data-start="1888">Provide administrative and operational support to the Executive PA and team members as required.</p></li><li data-end="2050" data-start="1987"><p data-start="1989" data-end="2050">Coordinate travel arrangements, logistics, and itineraries.</p></li><li data-start="2051" data-end="2140"><p data-start="2053" data-end="2140">Prepare agendas, reports, and board packs, ensuring accuracy and timely distribution.</p></li><li data-start="2141" data-end="2215"><p data-end="2215" data-start="2143">Arrange and attend meetings, capturing actions and ensuring follow-up.</p></li><li data-end="2305" data-start="2216"><p data-start="2218" data-end="2305">Act as a point of contact, handling calls, correspondence, and emails professionally.</p></li><li data-end="2444" data-start="2306"><p data-start="2308" data-end="2444">Build and maintain strong relationships with internal and external stakeholders, representing the executive office to a high standard.</p></li><li data-start="2445" data-end="2506"><p data-end="2506" data-start="2447">Manage confidential information with absolute discretion.</p></li><li data-end="2586" data-start="2507"><p data-start="2509" data-end="2586">Support the coordination of key events, workshops, and leadership sessions.</p></li><li data-end="2680" data-start="2587"><p data-end="2680" data-start="2589">Undertake general administrative tasks to ensure smooth delivery of executive priorities.</p></li><li data-start="2681" data-end="2755"><p data-start="2683" data-end="2755">Assist with document control activities during periods of high volume.</p></li></ul><p data-end="1363" data-start="1338"><strong data-start="1338" data-end="1361">Skills &amp; Experience</strong></p><ul data-end="1850" data-start="1365"><li data-end="1435" data-start="1365"><p data-start="1367" data-end="1435">Demonstrated experience as a Personal Assistant at a senior level.</p></li><li data-start="1436" data-end="1547"><p data-end="1547" data-start="1438">Excellent organisational skills with the ability to manage multiple priorities in a fast-paced environment.</p></li><li data-start="1548" data-end="1636"><p data-end="1636" data-start="1550">Strong written and verbal communication skills, with meticulous attention to detail.</p></li><li data-start="1637" data-end="1714"><p data-start="1639" data-end="1714">Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).</p></li><li data-end="1776" data-start="1715"><p data-end="1776" data-start="1717">High level of professionalism, discretion, and integrity.</p></li><li data-start="1777" data-end="1850"><p data-end="1850" data-start="1779">Ability to work independently while supporting a busy executive team</p></li></ul><p>Initially there will be a requirement to be in office located in Manchester whilst getting to know the team and infrastructure. </p><p> </p><p>Candidates available immediately will be prioritised. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5Ljc3OTEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-01-01T10:16:17Z
Director of Performance Marketing
  • Bolton, Greater Manchester
  • remote
  • Permanent
  • 80000 - 120000 GBP / Yearly
  • <p><strong>Director of Performance Marketing (PPC Focus)</strong></p><p>Location: Hybrid - Bolton<br /> Working pattern: Four day working week (Monday to Thursday)<br /> Salary: £80,000 - £120,000</p><p><strong>Overview</strong><br /> We're partnering with a high-growth digital agency to appoint a Director of Performance Marketing with deep, hands-on PPC expertise. This is a senior leadership role for a best-in-class paid media specialist who is equally comfortable setting strategy, managing client relationships, and working directly in ad accounts day to day.</p><p>This is a four day working week role with hybrid working, offering a strong balance between senior responsibility, commercial impact, and quality of life. The position suits someone from a fast-moving digital agency environment who has grown within a business, delivered long-term results for clients, and wants to help shape and elevate an existing performance function rather than having built one from scratch.</p><p><strong>The opportunity</strong><br /> This is a highly commercial, client-facing role with people management responsibility and genuine influence. You'll take ownership of PPC and paid media performance across a varied client portfolio, ensuring activity is directly linked to revenue, growth, and wider business outcomes.</p><p>You'll work closely with senior stakeholders across creative, tech, and commercial teams, acting as a trusted advisor to clients while raising standards internally across performance frameworks, optimisation approaches, and delivery.</p><p><strong>Key responsibilities</strong></p><ul><li>Lead PPC and paid media strategy across multiple client accounts, with PPC as the core channel</li><li>Remain hands-on in accounts, actively managing, auditing, and improving performance</li><li>Own client relationships and performance conversations, clearly explaining strategy, results, and commercial impact</li><li>Develop and refine paid media frameworks, account structures, and optimisation processes</li><li>Manage, mentor, and develop a team of paid media specialists</li><li>Partner with commercial and leadership teams to ensure media activity drives profitable growth</li><li>Identify opportunities to grow and retain client relationships through performance-led insight</li></ul><p><strong>Core requirements</strong></p><ul><li>Deep PPC expertise with a strong technical foundation</li><li>Background in a digital agency environment, ideally within a fast-paced or scaling business</li><li>Strong paid media strategist with excellent commercial awareness</li><li>Highly commercially minded, with a clear understanding of how media drives revenue and business outcomes</li><li>Comfortable being on the tools and close to performance data day to day</li><li>Strong understanding of account structure, optimisation levers, and performance gaps</li><li>Proven experience managing and developing teams</li><li>Confident, credible, and effective in client-facing environments</li><li>Broad exposure across multiple accounts, sectors, and challenges</li><li>Track record of stability and progression, ideally spending 3-5+ years in roles and seeing initiatives through</li></ul><p><strong>Why consider this role</strong></p><ul><li>Senior leadership role with real influence and autonomy</li><li>Four day working week as standard</li><li>Hybrid working with a collaborative and experienced leadership team</li><li>Opportunity to shape and grow an established performance function</li><li>Competitive salary and bonus aligned to impact and results</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNjAwOTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-07T11:05:30Z
Business Partner Finance
  • Birmingham, West Midlands
  • remote
  • Permanent
  • 65000 - 75000 GBP / Yearly
  • <p><strong>Role: </strong>Finance Business Partner</p><p><strong>Location:</strong> West Midlands (Hybrid)</p><p>Robert Half is partnering with a well-established organisation within the project-based professional services sector to recruit a Finance Business Partner. This is a high-impact, commercially focused role supporting senior operational leadership within a fast-paced and collaborative environment.</p><p>Reporting directly to the Finance Director, with a reporting line into the Regional GM, the Finance Business Partner will play a critical role in providing insight, challenge and decision support to drive business performance.</p><p><strong>Key Responsibilities</strong></p><p><strong>Financial &amp; Management Accounting</strong></p><ul><li>Ensure accurate and timely recording of financial transactions in line with group accounting policies</li><li>Post and review general ledger journals</li><li>Monitor and report off-balance sheet commitments</li><li>Apply technical accounting expertise to ensure correct treatment of transactions</li></ul><p><strong>Business Partnering</strong></p><ul><li>Partner closely with operational leaders and project managers to support project performance</li><li>Coach and train stakeholders on project accounting systems and financial controls</li><li>Act as a trusted advisor, translating complex financial data into clear, actionable insights</li></ul><p><strong>Financial Planning &amp; Analysis</strong></p><ul><li>Prepare and present monthly and quarterly financial reports</li><li>Analyse KPIs including invoice lag, debtors, variances and productive hours</li><li>Lead monthly project reviews alongside the General Manager</li><li>Provide performance analysis and recommendations to improve commercial outcomes</li></ul><p><strong>Budgeting &amp; Forecasting</strong></p><ul><li>Play an active role in annual budget preparation</li><li>Support quarterly reforecasting and long-range planning</li><li>Track performance against budget, producing variance analysis and corrective actions</li><li>Support control of overhead spend in line with agreed budgets</li></ul><p><strong>Cash Management</strong></p><ul><li>Maximise invoicing efficiency and oversee effective credit control</li><li>Identify cost drivers and opportunities for cost reduction</li><li>Ensure supplier set-up and payments comply with internal controls and agreed terms</li></ul><p><strong>Governance, Control &amp; Compliance</strong></p><ul><li>Ensure all reporting is delivered in line with group timetables</li><li>Lead internal control reporting for the business unit</li><li>Support internal and external audits</li><li>Ensure compliance with group policies and procedures</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Contribute to business unit administration and wider reporting (e.g. sustainability, HR, statutory data)</li><li>Support strategic initiatives and business improvement projects</li><li>Deliver ad-hoc financial analysis for new opportunities and operational changes</li></ul><p> </p><p><strong>About You</strong></p><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Qualified accountant (ACA / ACCA / CIMA or equivalent)</li><li>Minimum of 2 years' post-qualified experience in FP&amp;A, business partnering</li><li>Strong experience working in a business partnering or project-based environment</li><li>Able to explain complex financial concepts to non-financial stakeholders</li><li>Strong relationship builder with the ability to influence at all levels</li><li>Commercially minded with excellent analytical and problem-solving skills</li><li>High attention to detail, quality-focused and deadline-driven</li><li>Strong Excel skills; PowerPoint and Word proficiency essential</li><li>SAP knowledge desirable</li><li>Confident managing multiple priorities in a fast-paced environment</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary</li><li>Hybrid working model</li><li>Exposure to senior leadership and strategic decision-making</li><li>A commercially focused role with real influence on business performance</li><li>Opportunity to grow within a complex, project-led organisation</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFjay5jb253YXkuNjkwMjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-19T16:15:44Z
Credit Control Clerk
  • Bickenhill, West Midlands
  • remote
  • Permanent
  • - 38000 GBP / Yearly
  • <p>Robert Half is seeking a Senior Credit Controller (Number 2) for a well-established national business in Birmingham, offering a salary of up to £38,000. This role is crucial in supporting the Credit Control Team Lead and managing the day-to-day credit control function.<br /><br /><strong>Key Requirements:</strong><br />- Strong credit control experience with proven results<br />- Excellent communication, negotiation, and organisational skills<br />- Experience supporting or mentoring team members<br /><br /><strong>Key Responsibilities:</strong><br />- Support the Credit Control Team Lead in managing daily credit control activities<br />- Assist with chasing overdue debt and ensuring timely cash collection<br />- Maintain accurate ledgers and communication logs<br />- Help prepare reports and provide input into debt management strategy<br />- Act as a point of contact for the team in the Team Lead's absence<br /><br /><strong>What's on Offer:</strong><br />- Salary up to £38,000<br />- 28 days holiday<br />- Supportive team environment<br />- On-site parking and easy-access location</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC43NDk3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-16T15:54:41Z
Credit Control Supervisor
  • Bickenhill, West Midlands
  • remote
  • Permanent
  • 45000 - 50000 GBP / Yearly
  • <p><strong>Credit Control Team Lead</strong><br /><strong>Location: Birmingham</strong><br /><strong>Salary: £45,000-£50,000 (DOE)</strong><br /><br />Robert Half has been retained exclusively to recruit a Senior Credit Control Team lead for a well-established national business.<br /><br />The company has a small, supportive finance team and is looking for someone who can take full ownership of the credit control function and progress into a leadership role.<br /><br /><strong>Key Requirements</strong><br />-Strong credit control background with proven results<br />-Excellent communication, negotiation, and organisational skills<br />-Experience mentoring or leading a team <br /><br /><strong>Key Responsibilities</strong><br />-Lead and support the credit control team<br />-Drive timely cash collection and manage overdue debt<br />-Maintain accurate ledgers and communication logs<br />-Work closely with senior leadership on reporting and debt strategy<br /><br /><strong>What's on Offer</strong><br />-£45k-£50k DOE<br />-28 days holiday<br />-Clear progression into credit control leadership<br />-Supportive team environment<br />-On-site parking and easy access location</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC4yNzUyOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-12-05T16:32:41Z