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67 results for Customer Services in Stevenage

Sponsorship Sales Executive <p>Robert Half are delighted to be partnering exclusively with <strong>Global Water Intelligence (GWI)</strong>, to recruit for a <strong>Sponsorship Sales Executive</strong> based in <strong>Oxford</strong>, offering £26,500 + approx. £12,000 OTE and excellent benefits (including hybrid working - 3 days per week in office).</p><p><strong> </strong></p><p><strong>The Company </strong></p><p>Global Water Intelligence (GWI) is the leading specialist publisher and events organiser serving the international water sector. We create value by connecting people and ideas to solve the world's water challenges. It is delivered by a talented and committed team of editors, communicators, project managers, and sales people based in our central Oxford headquarters.</p><p>Our revenues come from two main sources: our publishing &amp; business intelligence platforms, and organising international conferences such as the Global Water Summit. Both products are highly respected by our customers and unchallenged market leaders in our sector.</p><p><strong> </strong></p><p><strong>The Role</strong></p><p>The Sponsorship Sales Executive will join a small team and be responsible for:</p><p><strong>Direct Sales &amp; Strategy</strong></p><ul><li>Hitting revenue targets by selling both standard and bespoke sponsorship packages across the GWI ecosystem of conferences</li><li>Engaging with clients throughout the full cycle of sales to on-site delivery</li><li>Creating and implementing strategies for sales &amp; analysing success</li><li>Building and maintaining strong relationships with the decision makers and developing a deep understanding of their businesses and the wider industry</li><li>Researching potential new clients and tailoring proposals for them</li><li>Travelling to conferences 2-3 times per year in Europe, Asia and the US</li><li>Keeping our CRM database up to date through lead research and job tracking</li><li>Collaborating closely with the Marketing &amp; Events teams to review communications and coordinate event delivery</li></ul><p><strong>Event Logistics</strong></p><ul><li>Tracking sales &amp; managing delivery of contract details during live events;</li><li>Helping to manage exhibition floorplan, designing the layout and sharing details with exhibitors</li><li>Following-up with clients to deliver aftersales care, collecting necessary information and upselling additional benefits<strong> </strong></li></ul><p><strong>On-Site Sponsor Management</strong></p><ul><li>Setting up the exhibition hall, ensuring all booths are in the correct locations and have the correct set-up</li><li>Overseeing sponsor branding to ensure that the correct sponsors are represented in the correct ways throughout the event</li><li>Managing client satisfaction through consistent communication &amp; problem solving where necessary</li><li>Networking with both current and potential clients to encourage renewals and new sales, as well as cross-sell other products</li></ul><p> </p><p><strong>About you</strong></p><p><strong> </strong>Applicants for the Sponsorship Sales Executive will have:</p><ul><li>A bachelors degree (or equivalent) in a relevant subject</li><li>Excellent communication skills with ability to engage a cross-functional stakeholder base (internally and client facing)</li><li>Excellent organisation and administration skills (preferably with experience / knowledge of CRM software)</li><li>Experience / knowledge of event management, marketing, and relationship management (i.e. networking and stakeholder engagement)</li><li>The ability to travel to Oxford to work in-office 3-days per week</li><li>Flexibility for national and international travel (likely 2-3 trips per year)</li></ul><p><strong> </strong></p><p><strong>On offer</strong></p><p>Annual salary of £26,500 (plus approx. £12,000 OTE) with excellent benefits including hybrid working, 25 days holiday, international travel, pension contribution, and exciting development opportunities</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjc3NDgzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> Customer Service Assistant <p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Robert Half is thrilled to be partnering up with a global leader in the construction industry. From iconic skyscrapers to complex mining operations, their innovative products and solutions are trusted in the most challenging construction environments globally.<br /> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The Role: Customer Service </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">As a Customer Service Agent, you will play a vital role in delivering exceptional customer service whilst supporting the organisation's commercial objectives through adherence to established service protocols.<br /> <br /> Location: Stevenage <br /> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Key Responsibilities</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Deliver professional responses to product and order enquiries for key accounts</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Build and maintain strong customer relationships both internally and externally</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Process orders and manage service activities to ensure precise and timely customer support</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Guide customers through product selection, identify sales opportunities, and coordinate with Sales teams</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Handle quotations and order processing, respond to telephone and email enquiries, and address product application and billing matters</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Resolve customer queries using standard procedures</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Escalate unresolved matters and potential sales leads to appropriate team members</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintain accurate records and documentation in line with company policies</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Required Qualifications and Experience</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Bachelor's degree not essential but appreciated </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Previous experience in a similar role preferred</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Positive disposition with proven resilience under pressure</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Strong customer service orientation with excellent self-motivation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Outstanding English communication skills</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Demonstrated ability to take ownership of tasks and responsibilities</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">What We Offer</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Competitive salary and benefits package</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Structured career development with annual advancement opportunities</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Comprehensive training and mentoring programme</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Positive team environment with regular team-building activities</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Dynamic international workplace collaborating with global colleagues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Focus on employee well-being and work-life balance<br /> </li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">If you are passionate about customer service and eager to join a global leader in the construction solutions industry, we welcome your application.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuMzc1NjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Customer Service Assistant <p><strong>CUSTOMER SERVICE ASSISTANT - UP TO £15/HR - TEMP TO PERM OPPORTUNITY - ASAP START DATE - WALLINGFORD - ON-SITE</strong></p><p>Robert Half are thrilled to be working with a fantastic company in Wallingford that are looking for a full-time Customer Service Assistant to join the team ASAP with the opportunity of temp to perm!</p><p><strong>Responsibilities:</strong></p><ul><li>To liaise with the Company's Customers by telephone and in writing.</li><li>To review and process incoming orders ensuring quantities and pricing is correct</li><li>To respond to enquiries about the Company's service and products.</li><li>Offer additional or alternative products to the customer as and when applicable.</li><li>Build customer relationships by taking ownership of calls and ensuring the customers' needs are always met or exceeded.</li><li>Manage data entry via the CRM System.</li><li>Ad hoc duties required by the Customer Service Manager. </li></ul><p><strong>Requirements:</strong></p><ul><li>SAP experience.</li><li>Experience in a customer service role.</li><li>Comfortable speaking on the phone.</li><li>Excellent communication skills. </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTIyNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Underwriter <p>Robert Half are assisting UK's market leading insurance organisation to recruit a underwriter on an initial 12 month FTC</p><p><strong>Role:</strong></p><p><strong>Responsibilities</strong></p><ul><li>The Underwriter will provide a high standard of customer care.</li><li>To carry out assessments and underwriting for financial protection bonds and policies and memberships to the standards set by the company.</li><li>To maintain and develop a portfolio of clients.</li></ul><p><strong>Assessing and Underwriting</strong></p><ul><li>Assessing risks by analysis of prospective client's financial statements, bank positions, references and other supporting documentation.</li><li>Preparing detailed assessments and visit reports for presentation recommending acceptance or rejection of prospective clients.</li><li>Setting rates and conditions and finalising quotations.</li><li>Reviewing and checking bonds, policies and membership certificates.</li></ul><p><strong>Monitoring</strong></p><ul><li>Monitoring client risks including periodic visits and telephone interviews under the direction of the underwriters.</li><li>Reviewing bond and policy wordings and supporting documentation, as required by the underwriters.</li><li>Overseeing the monitoring of clients by the underwriting assistants team and ensuring it meets the standards set by the company, as required by the underwriters.</li></ul><p><strong>Administration </strong></p><ul><li>Providing instruction to the underwriting assistants when required.</li><li>Maintaining files and database information relating to clients, ensuring that all data is current, complete, and accurate.</li></ul><p><strong>Customer Care</strong> </p><ul><li>Providing a high level of customer care and assistance to prospective and existing clients. This includes assisting clients with all aspects of an application.</li><li>Responding in a knowledgeable and efficient manner to enquiries received. Also following up and concluding all enquiries.</li><li>Liaising with intermediaries regarding the status of new and renewing applications.</li></ul><p><strong>Profile:</strong></p><ul><li>Minimum [X] years of experience in insurance underwriting or a similar role.</li></ul><p><strong>Skills &amp; Competencies:</strong></p><ul><li>The Underwriter will have strong analytical and decision-making skills with the ability to interpret complex data.</li><li>In-depth knowledge of insurance products, risk assessment, and underwriting principles.</li><li>Proficiency in using underwriting software and tools.</li><li>Excellent communication and negotiation skills.</li><li>Detail-oriented with strong organisational and time management abilities.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><p><strong>Company</strong></p><ul><li>UK's market leading insurance organisation with offices in London</li><li>Hybrid working - 2 days on-site - Central London</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjE1NDI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> Systems Support Engineer <p>Act as the primary support contact for our Corby-based clients as well as providing remote support for other areas of the UK. The Systems Support Engineer will enjoy a varied role with excellent opportunities for learning and growth. Act as a friendly and helpful interface to users within our clients' Corby-based environments. Logging of incidents to our Service Desk platform, including 1st line fixes wherever possible. 2nd line resolution wherever possible, seeking to grow in knowledge and experience. Work with more senior members of the team to develop technical skills and increase first-time fix rates. Communicate with clients via telephone, Teams, email, or in person as required. Build the Cloudwyse Knowledge Base to support the expansion of the support team. Provide first-class customer support and maintain a positive representation of the company. Provide effective incident management. Detailed logging of incident and problem management information. Strive for customer satisfaction at all times. Ability to work independently and demonstrate initiative to achieve results. Experience in end-user support provision within a dynamic and fast-paced environment. Proven track record of delivering outstanding customer service and support. Formal qualifications in end-user support (e.g. CompTIA A+ as a minimum) or equivalent experience. Friendly demeanour, positive 'can-do' attitude, and strong work ethic. Excellent personal planning and organisational skills. Ability to fit well within a small team and demonstrate professionalism when required. Experience in the following areas: O365/M365 Windows 10/11 VMware Microsoft Teams Basic IP networking Technical troubleshooting Wi-Fi Technologies Some experience of the following areas is desirable: SCCM/MECM PowerShell PRTG Microsoft NAV SAP Full clean UK driving licence</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Qmxha2UuSm9uZXMuMzQ3NjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Receptionist / Office Assistant <p class="whitespace-pre-wrap break-words">Robert Half is delighted to announce we have partnered with a private equity firm looking for a receptionist/office assistant to join their team.</p><p class="whitespace-pre-wrap break-words">The Ideal Candidate:</p><ul class="-mt-1 [li>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Impeccably presented and radiates professionalism</li><li class="whitespace-normal break-words">A natural team player with a warm, welcoming demeanour</li><li class="whitespace-normal break-words">Exceptional organisational skills and meticulous attention to detail</li></ul><p class="whitespace-pre-wrap break-words">What You'll Do:</p><ul class="-mt-1 [li>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Provide a world-class welcome to high-net-worth clients and investors</li><li class="whitespace-normal break-words">Masterfully manage communications and visitor experiences</li><li class="whitespace-normal break-words">Coordinate meeting logistics </li><li class="whitespace-normal break-words">Support the team with administrative excellence</li></ul><p class="whitespace-pre-wrap break-words">Key Responsibilities:</p><ul class="-mt-1 [li>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Telephone management and message handling</li><li class="whitespace-normal break-words">Client and visitor reception</li><li class="whitespace-normal break-words">Meeting room and boardroom coordination</li><li class="whitespace-normal break-words">Catering and refreshment arrangements</li><li class="whitespace-normal break-words">Office administration and stationery management</li><li class="whitespace-normal break-words">Health &amp; safety compliance support</li></ul><p class="whitespace-pre-wrap break-words">Hours: 9:00AM-6:00PM, Monday to Friday <br />Location: London | On site role </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuMTUyNjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Customer Success Manager <h1 class="text-2xl font-bold mt-1 text-text-200"> </h1><p class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Robert Half has partnered with a leading cyber security firm, in search of a Customer Success Manager to join the team. They specialise in providing managed services alongside defensive and offensive security solutions, helping organisations future proof their cyber defences and achieve genuine security improvements.</p><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Role Overview</h3><p class="whitespace-pre-wrap break-words">We are seeking an experienced Customer Success Manager to join the team in their Acton office, London. This role focuses on nurturing and maintaining strong relationships with existing client base, ensuring service excellence, and acting as the bridge between the technical teams and clients.</p><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Key Responsibilities</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Serve as the primary point of contact for assigned clients, building and maintaining strong relationships through regular engagement and face-to-face meetings</li><li class="whitespace-normal break-words">Coordinate internal resources to ensure timely delivery of services and swift resolution of client issues</li><li class="whitespace-normal break-words">Manage and contribute to market insights content</li><li class="whitespace-normal break-words">Drive client satisfaction and retention through proactive relationship management</li><li class="whitespace-normal break-words">Act as an internal advocate for client needs and ensure service delivery meets expectations</li><li class="whitespace-normal break-words">Organise and participate in regular client check-ins and social engagements</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Required Skills &amp; Experience</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Proven experience in a customer-facing role</li><li class="whitespace-normal break-words">Strong interpersonal skills with the ability to build and maintain relationships at all levels</li><li class="whitespace-normal break-words">Excellent written and verbal communication skills</li><li class="whitespace-normal break-words">Ability to understand and communicate complex technical concepts to non-technical stakeholders</li><li class="whitespace-normal break-words">Strong project management and organisational abilities</li><li class="whitespace-normal break-words">Experience in or understanding of the cybersecurity industry is advantageous</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Ideal Candidate Profile</h3><p class="whitespace-pre-wrap break-words">We're looking for someone who:</p><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">Takes an empathetic approach to client relationships</li><li class="whitespace-normal break-words">Maintains a strong focus on customer service excellence</li><li class="whitespace-normal break-words">Can bring fresh ideas while working within established frameworks</li><li class="whitespace-normal break-words">Is comfortable with both strategic thinking and hands-on client management</li><li class="whitespace-normal break-words">Is a proactive problem-solver with a client-first mindset</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">Package &amp; Benefits</h3><ul class="[&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc space-y-1.5 pl-7"><li class="whitespace-normal break-words">25 days annual leave plus your birthday off</li><li class="whitespace-normal break-words">4 days paid volunteering leave</li><li class="whitespace-normal break-words">Comprehensive pension scheme</li><li class="whitespace-normal break-words">Flexible <strong>hybrid working</strong> arrangement (minimum 1 day in office)</li><li class="whitespace-normal break-words">Modern office space in Acton, London</li></ul><h3 class="text-lg font-bold text-text-200 mt-1 -mb-1.5">How to Apply</h3><p class="whitespace-pre-wrap break-words">If you're passionate about customer success and ready to make a significant impact in the cybersecurity industry, we'd love to hear from you. Please submit your CV detailing your relevant experience and why you'd be perfect for this role.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuNzQzNTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Enterprise Front of House / Receptionist <p><strong>Enterprise Front of House / Receptionist - London - £35k - 40k per annum</strong></p><p> </p><p>Robert Half is seeking an experienced, motivated Front of House / Receptionist. This newly created role will manage the shared reception and meeting room space for both Robert Half and our sister management consulting firm Protiviti, providing additional support around facilities, events and general administrative support.</p><p> </p><p><strong>RESPONSIBILITIES</strong></p><p>Based 5 days a week in our flagship office in The Shard, duties will include:</p><p> </p><ul><li>Act as the primary point of contact and meet and greet for all visitors.</li><li>Ownership of the shared enterprise Reception area, Meeting Suite and kitchen.</li><li>Management &amp; review of meeting room bookings and schedule.</li><li>Co-ordination and management of all logistics for pre and post meetings and events - room set up, AV, refreshments, equipment etc.</li><li>Raise all internal tickets for facility related issues and work with corporate team to resolve maintenance issues applicable to the Meeting Suite.</li><li>Health &amp; Safety POC - implement and enforce health and safety procedures to reduce the risks of workplace hazard.</li><li>Ensuring the Meeting Suite is fully functioning and ready to use at all times (All Shared Meeting Rooms / Kitchen).</li><li>Liaising with internal Technology department for all IT needs and requirements for Meeting Suite.</li><li>Committed to driving and supporting ESG activities for our Head Office/s.</li><li>Oversee and manage incoming and outgoing deliveries to the office (Post, laptops, catering, supplies etc).</li><li>Ordering of catering for external meetings within set budgets.</li><li>Purchase Orders for Enterprise costs (raising and processing).</li><li>Organising internal social events in partnership with social committees.</li><li>Day to day office duties to include auditing and purchasing of all office supplies (Stationery/cereal/fruit/milk/coffee etc.).</li><li>POC and partner with the Shard Management Operations team - H&amp;S requirements, facilities/building issues, Fire evacuations etc.</li><li>Work closely with external cleaning provider to ensure high level of service and standards - organising additional support for events as and when required.</li><li>Responsible for contributing implementing and driving office policies by setting up procedures and standards to guide the operation of the office i.e. clear desk and screen policy.</li><li>Demonstrate a commitment to and have a deep knowledge of new technology including all Microsoft packages and internal programs such as Workday and Connect</li></ul><p><strong>EXPERIENCE &amp; KEY SKILLS</strong></p><ul><li>Demonstrable experience in a front of house, customer facing capacity in a fast paced and professional environment.</li><li>Exceptional customer service skills, demonstrating that the customer is always at the centre of what you do.</li><li>Solution focused with the ability to multitask and deal with competing deadlines / priorities.</li><li>Possess excellent oral and written skills with an ability to communicate with clients, candidates, and colleagues at all levels.</li><li>Ability to learn new systems and technology quickly and proactively.</li><li>Trained Fire Marshall &amp; First Aider</li></ul><p> </p><p><strong>Enterprise Front of House / Receptionist - London - £35k - 40k per annum</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay4xNzc4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> SENIOR SUPPORT ANALYST <p><strong>The Company:</strong></p><p> My client are an an employee-owned Investment Management firm headquartered in London. They specialise in equity and fixed income asset classes, boasting a value-oriented and defensive approach. Growth sees them recruiting for a Support Analyst to join their London team located in the City of London</p><p><strong> </strong></p><p><strong>The Role:</strong></p><p>This role, part of a team of 5 within the larger IT team, requires ambition, curiosity, and hard work. Reporting to the Technology Support &amp; Infrastructure Manager, the team is dedicated to providing a world-class service to users.</p><p>As a Technical Support Analyst you will be a crucial part of the Technology Support &amp; Infrastructure team. Your responsibilities include ensuring the continuous operation and protection of desktop, infrastructure and cybersecurity components, responding to user and IT staff queries, and providing VIP technical support to the user across the business. You will also take the lead on deploying Windows 11 across the workforce.</p><p> </p><p><strong>Your Profile:</strong></p><p>The ideal candidate will have a degree and will have continued their learning and development in the IT space. You should be experienced in providing 1st to 3rd line support, have been involved in projects and will have had experience in a windows 11 implementation.</p><p> </p><p>You will be ambitious, self-motivated, possess strong communication skills and have a passion for excellent customer service as you will play a key role in maintaining the high standards of technology infrastructure, contributing to the success of my clients mission.</p><p>This role will require you to be in the office 4-5 days a week</p><p> </p><p><strong>Salary and Benefits:</strong></p><ul><li>£60,000 - £65,000</li><li>Discretionary bonus based on personal and company performance.</li><li>15% Company Pension contribution with the option for Additional Voluntary Contributions.</li><li>25 days leave.</li><li>Baristas, breakfast, cultural lunches, and more.</li><li>Private medical coverage.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guNDIzMDIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Lead Full Stack Engineer (Top Start Up!) REMOTE! <p>We are open to looking at a Polyglot -But you must be strong on FULL STACK (ReactJS and NodeJS AND AWS)</p><p> </p><p>Do you want to work on a TOTAL Greenfield Project? This is pure Greenfield as the old system is going to be stopped ASAP. So, this is an outstanding role for someone to make a mark on! You will be given full autonomy to design, build and scale this platform up!</p><p>Are you looking for a challenging role and want to make a real difference in people's lives?</p><p>Are you passionate about changing the world and want to help cure diseases? </p><p>Do you to work for a small but growing but not to big yet? And could be the next big thing?</p><p> </p><p>Do you want to be at the forefront of AI?</p><p> </p><p><strong>Do you want your voice heard and your actions to count? This is an outstanding opening to join a very small but growing team. You will be the MAIN GO TO Lead Engineer in London. They do have a growing team to support you but if you want a real challenge and want to drive innovation then this is the place to join!</strong></p><p> </p><p>Is so APPLY NOW!! A high-performing start up are seeking a Lead Full Stack Engineer to join its London office to develop, enhance and support technology applications. The successful Lead Full Stack Engineer will be will be self-motivated and possess superior customer service and communication skills.</p><p> </p><p> </p><p>The Lead Engineer will need to have an outstanding ability to solve complex technical issues. </p><p> </p><p><strong>Hiring Managers Vision.</strong></p><p> </p><p>Currently we are in a Greenfield Platform build stage and we are open to change our Tech Stack. We are on ReactJS/NodeJS applications. We work through the entire product life cycle, from end user requirements gathering, solution design, architecture, build, test, deploy, and support. You will be in involved in all aspects of software engineering from day one, and pushed to learn and progress as far as you are able.</p><p> </p><p>You'll be a joining a small agile team with a wide range of skills, working very closely with the Data and AI teams to build and maintain our computational drug discovery platform. The software engineering team has a very varied portfolio;</p><p> </p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Monitoring and maintaining deployed software</li><li>Being a leader in the engineering team on architecting applications in AWS</li><li>Proactively supporting team members and wider company in achieving the company's goals</li><li>Looking out for improvements to our ways of working</li></ul><p> </p><p><strong>Skills</strong></p><ul><li>Generalist with a background in full-stack, end-to-end cloud application design and development</li><li>Senior or leadership position in a small team (at least)</li><li>Experience of designing, planning, delivering to project deadlines/sprint goals</li><li>Strong experience with infrastructure as code on AWS using a wide range of AWS services; ECS and networking especially, but including S3, SQS, RDS, CloudWatch</li><li>ReactJS and NodeJS , but keen polyglot - very confident in at least one other mainstream language</li><li>Comfortable with SQL and noSQL databases - both populating and querying</li><li>Experience working with non-technical users - gathering and refining complex requirements</li></ul><p> </p><p><strong>About you</strong></p><ul><li>Honest, open, and authentic</li><li>Excellent communication, time management and organisational skills</li><li>A believer in processes with a keen eye for spotting inefficiencies</li><li>Pragmatic - interested in solving problems, not technology</li><li>Enjoys the responsibility that comes with experience</li><li>Team focused - you enjoy working to shared goals and helping others</li><li>Curious, with a desire and aptitude to learn new skills and contribute outside your direct role</li></ul><p> </p><p>This role offers a competitive base salary. This is a UK BASED FULLY REMOTE ROLE with a HQ in London if the Lead Engineer needs a physical hub to work in.</p><p> </p><p>Don't miss out on this opportunity to work with one of the best in the industry!</p><p> </p><p>If you're interested in this opportunity, submit your CV as soon as possible. Interviews will be arranged ASAP!</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS4wNDgyMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Desktop Support Engineer <h3>Tech Support Analyst Opportunity</h3><p>Are you passionate about technology and delivering exceptional support? Step into a dynamic role with a forward-thinking organisation, where your skills will drive innovative IT solutions and keep a thriving team moving seamlessly.</p><p><strong>The Role</strong><br />As a Tech Support Analyst, you'll be at the forefront of providing first-class IT support across the organisation. Your technical expertise will help troubleshoot, resolve issues, and implement new systems. You'll be a key player in ensuring smooth day-to-day operations, from managing service tickets to collaborating on exciting new tech initiatives.</p><p><strong>Key Responsibilities</strong></p><ul><li>Diagnose and resolve technical issues efficiently.</li><li>Maintain IT systems, schedule updates, and manage patches.</li><li>Provide support for cutting-edge third-party applications.</li><li>Contribute to knowledge management and improve internal processes.</li><li>Monitor user security and maintain compliance with IT standards.</li><li>Support hardware, including desktops, laptops, and printers.</li></ul><p><strong>What We're Looking For</strong></p><ul><li>ITIL v3 Foundation certification (minimum).</li><li>A-level education or equivalent (Math and English at grade C or above).</li><li>Strong technical understanding of Microsoft environments, network configurations, and security protocols.</li><li>Excellent communication and customer service skills.</li><li>A proactive, team-oriented mindset with a problem-solving attitude.</li></ul><p><strong>Technical Skills</strong><br />Experience with:</p><ul><li>Microsoft Office Suite</li><li>Windows OS</li><li>Active Directory</li><li>Email security systems like Mimecast</li><li>Network LAN/WAN and VLANs</li><li>SCCM for application packaging and deployment</li></ul><p><strong>What You Bring</strong></p><ul><li>A passion for IT and innovation.</li><li>The ability to juggle priorities and thrive under pressure.</li><li>A commitment to teamwork and delivering top-notch service.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Collaborative and inclusive work environment.</li><li>Opportunities for professional growth and certification.</li><li>A chance to work with cutting-edge technology.</li></ul><p>We want to hear from you if you're ready to take on challenges and make a real impact. Apply today and join a team that values teamwork, respect, and innovation!</p><p>Salary - £33,000 - £38,000 including hybrid working</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4yNjE2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Underwriter (French Speaking) <h1 class="font-600 text-2xl font-bold">Robert Half is partnering up with a global travel insurance company, looking for a French Speaking Underwriter to join the team. </h1><h2 class="font-600 text-xl font-bold">Overview</h2><p class="whitespace-pre-wrap break-words">An outstanding opportunity has emerged for a skilled Underwriter to join this dynamic organisation, working directly with the Underwriting Director and Managing Director in a role that combines analytic expertise with commercial acumen.</p><h2 class="font-600 text-xl font-bold">Key Responsibilities</h2><h3 class="font-600 text-lg font-bold">Risk Assessment &amp; Underwriting Excellence</h3><ul class="-mt-1 [li>&]:mt-2 [li>mark>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Lead complex risk assessments through detailed analysis of financial statements, banking positions, and supporting documentation</li><li class="whitespace-normal break-words">Craft comprehensive assessment reports and visit summaries, providing strategic recommendations for client acceptance</li><li class="whitespace-normal break-words">Set competitive rates and conditions, delivering precise quotations</li><li class="whitespace-normal break-words">Review and prepare bonds, policies and membership certificates for Managing Director approval</li></ul><h3 class="font-600 text-lg font-bold">Portfolio Management &amp; Client Relations</h3><ul class="-mt-1 [li>&]:mt-2 [li>mark>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Build and nurture a thriving portfolio of clients</li><li class="whitespace-normal break-words">Deliver exceptional customer care across all client interactions</li><li class="whitespace-normal break-words">Guide clients through application processes with expert knowledge</li><li class="whitespace-normal break-words">Maintain strong relationships with intermediaries</li><li class="whitespace-normal break-words">Conduct periodic client risk assessments through site visits and detailed interviews</li></ul><h3 class="font-600 text-lg font-bold">Leadership &amp; Oversight</h3><ul class="-mt-1 [li>&]:mt-2 [li>mark>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Provide direction and guidance to the underwriting assistant team</li><li class="whitespace-normal break-words">Ensure monitoring activities meet rigorous company standards</li><li class="whitespace-normal break-words">Set the benchmark for service excellence and risk management</li></ul><h3 class="font-600 text-lg font-bold">Industry Analysis &amp; Market Intelligence</h3><ul class="-mt-1 [li>&]:mt-2 [li>mark>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Stay at the forefront of travel industry developments</li><li class="whitespace-normal break-words">Conduct detailed market research and analysis</li><li class="whitespace-normal break-words">Generate valuable insights to anticipate market trends</li><li class="whitespace-normal break-words">Support product promotion and development initiatives</li></ul><h3 class="font-600 text-lg font-bold">Technical Excellence</h3><ul class="-mt-1 [li>&]:mt-2 [li>mark>&]:mt-2 list-disc space-y-2 pl-8"><li class="whitespace-normal break-words">Maintain meticulous client records and database accuracy</li><li class="whitespace-normal break-words">Review and refine bond and policy documentation</li><li class="whitespace-normal break-words">Handle complex enquiries with expertise and efficiency</li></ul><h2 class="font-600 text-xl font-bold">What Makes This Role Special</h2><p class="whitespace-pre-wrap break-words">This position represents a fantastic opportunity for an ambitious underwriter to make their mark in a forward-thinking organisation. The successful candidate will join a company that values analytic rigour, commercial awareness, and team spirit in equal measure.</p><p class="whitespace-pre-wrap break-words">Working alongside seasoned industry professionals, they'll have the chance to shape risk strategy, develop client relationships, and contribute to the company's continued success in the travel sector. The role offers an excellent blend of technical underwriting, client interaction, and strategic thinking.</p><p class="whitespace-pre-wrap break-words">The organisation promotes a collaborative environment where team spirit is paramount, and every team member's contribution is valued. For an underwriter looking to take the next step in their career, this role offers the perfect platform to showcase their expertise while continuing to grow professionally.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2FicmllbGEuR29tZXMuMDE2NTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> In-House Legal Counsel (Industrial product distribution firm) <p><strong>In-House Legal Counsel</strong></p><p><strong>Industrial product distribution firm</strong></p><p><strong>London - Hybrid working</strong></p><p><strong>£90K-£110K + bonus</strong></p><p> </p><p><strong>Company description:</strong></p><p>The company is a fast-growing international industrial product supplier (B2B) with an enviable reputation for the quality of its products, customer service levels, technical expertise and sustainability. The company is a leader in its industry, working across large-scale projects including electrification, renewable energy, data centres and critical infrastructure.</p><p><strong>Role overview:</strong></p><p>The In-House Legal Counsel will take full responsibility for the company's contract negotiation and legal compliance. Key areas of focus include:</p><ul><li>Customers <ul><li>Document submission and management</li><li>Sales contract terms and conditions negotiation</li><li>Contract compliance monitoring</li><li>Annual rebate schemes management</li><li>Trade credit insurance and bad debt collection management</li></ul></li><li>Suppliers <ul><li>Procurement contract terms and conditions negotiation</li><li>Framework agreement management</li></ul></li><li>HR <ul><li>Employment contract management</li><li>Employment performance management (with 3rd party expert support)</li><li>Management of internal documentation (e.g. Employee Handbook, policies, etc.)</li></ul></li><li>Financial <ul><li>Insurance review</li><li>Banking facilities</li><li>Property negotiations (owned &amp; leased) and record management</li></ul></li><li>General legal compliance and reporting <ul><li>Corporate social responsibility</li><li>People &amp; H&amp;S</li><li>Environmental</li><li>International operations &amp; trade legislation</li></ul></li></ul><p><strong>The candidate:</strong></p><ul><li>Qualified lawyer </li><li>Commercial experience gained within either law firm or in-house </li><li>Experience with product distribution a plus</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjY3MTU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> French Speaking Underwriter <p>Robert Half are assisting UK's market leading insurance organisation to recruit a French Speaking Underwriter on a permanent basis</p><p><strong>Role:</strong></p><p><strong>Responsibilities</strong></p><ul><li>The French Speaking Underwriter will provide a high standard of customer care.</li><li>To carry out assessments and underwriting for financial protection bonds and policies and memberships to the standards set by the company.</li><li>To maintain and develop a portfolio of clients.</li></ul><p><strong>Assessing and Underwriting</strong></p><ul><li>Assessing risks by analysis of prospective client's financial statements, bank positions, references and other supporting documentation.</li><li>Preparing detailed assessments and visit reports for presentation recommending acceptance or rejection of prospective clients.</li><li>Setting rates and conditions and finalising quotations.</li><li>Reviewing and checking bonds, policies and membership certificates.</li></ul><p><strong>Monitoring</strong></p><ul><li>Monitoring client risks including periodic visits and telephone interviews under the direction of the underwriters.</li><li>Reviewing bond and policy wordings and supporting documentation, as required by the underwriters.</li><li>Overseeing the monitoring of clients by the underwriting assistants team and ensuring it meets the standards set by the company, as required by the underwriters.</li></ul><p><strong>Administration </strong></p><ul><li>Providing instruction to the underwriting assistants when required.</li><li>Maintaining files and database information relating to clients, ensuring that all data is current, complete, and accurate.</li></ul><p><strong>Customer Care</strong> </p><ul><li>Providing a high level of customer care and assistance to prospective and existing clients. This includes assisting clients with all aspects of an application.</li><li>Responding in a knowledgeable and efficient manner to enquiries received. Also following up and concluding all enquiries.</li><li>Liaising with intermediaries regarding the status of new and renewing applications.</li></ul><p><strong>Profile:</strong></p><ul><li>The French Speaking Underwriter will have a minimum 2 years of experience in insurance underwriting or a similar role.</li></ul><p><strong>Skills &amp; Competencies:</strong></p><ul><li>The Underwriter must be able to speak fluent French</li><li>The French Speaking Underwriter will have strong analytical and decision-making skills with the ability to interpret complex data.</li><li>In-depth knowledge of insurance products, risk assessment, and underwriting principles.</li><li>Proficiency in using underwriting software and tools.</li><li>Excellent communication and negotiation skills.</li><li>Detail-oriented with strong organisational and time management abilities.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><p><strong>Company</strong></p><ul><li>UK's market leading insurance organisation with offices in London</li><li>Hybrid working - 2 days on-site - Central London</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjY4ODMzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> System Administrator <p><strong>E-Commerce System Administrator - Hybrid - £30.000 - £35.000 (potentially some flex) - Reading </strong></p><p>Reporting to the Commercial Director, but working very closely with all key stakeholders, helping to provide the link between Systems, Operations, Purchasing and E-Commerce in ensuring maximum efficiency. Deliver reports to the business allowing teams to improve the commercial &amp; operational performance. </p><p>Owner of Business Central, Ecommerce system, including WMS, provide training, troubleshooting and support to the team. </p><p><strong>Deliverables:</strong> </p><ul><li>Understanding of API's and how they are used to connect systems together </li></ul><ul><li>Manage all Systems projects as required </li></ul><ul><li>Work with external developers and 3rd parties to ensure requirements are met for existing and new custom system integrations, including testing and creating scoping documents </li></ul><p> </p><p><strong>Stock Control and Warehouse (ecommerce):</strong> </p><ul><li>To make sure products and POs/SOs are created correctly, and find solutions to cases outside SOP's </li></ul><ul><li>Ensure the Warehouse Handheld Scanning devices are working properly and help troubleshoot issues from the team </li></ul><ul><li>Work with the Warehouse Manager to suggest and support new warehouse processes that involve utilising the system to its full capacity </li></ul><p> </p><p><strong>Operations:</strong> </p><ul><li>As required with the Warehouse Manager and customer service departments to solve and troubleshoot any issues </li></ul><ul><li>To manage comp stock requests from clients, quoting for delivery and collection and raise associated Sales Orders </li></ul><ul><li>To run regular sales and analytical reports to ensure accurate POs for pre-orders </li></ul><ul><li>Review and assess existing processes and proactively suggest system improvements </li></ul><ul><li>Assisting Operations Manager with daily, weekly and monthly analytical reports </li></ul><p> </p><p><strong>What you will need to be successful:</strong></p><ul><li>Knowledge of Microsoft Business Central</li><li>Able to commute to Reading twice per week</li><li>Team player</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/TWF4LkNvdXJ0bmFnZS4xODE2Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Senior People Partner <p>Robert Half Office Team are currently recruiting for a Interim Senior People Partner near Fenchurch Street for a 6 month contract.</p><p>Role Overview:</p><p>The role of a Senior People Partner for the EMEA region is crucial in shaping and executing people strategies and ensuring alignment with overall objectives. You will be working closely with managers, leaders, and employees across the organization, providing comprehensive guidance on all HR matters. You will need to be versatile to focus on onboarding, employee relations, payroll and benefits administration, HR operations, compliance, talent acquisition, talent management, and employee engagement for your region.</p><p><strong>Main Responsibilities</strong></p><p>Onboarding:</p><ul><li>You will be responsible for the onboarding and orientation activities for new employees, including the preparation of onboarding materials and completion of necessary paperwork.</li></ul><p>Employee Relations:</p><ul><li>You will be the primary contact person for employee and manager inquiries and concerns and will offer guidance and support on matters such as performance improvement, conflict resolution, and adherence to company policies and procedures.</li><li><p>You will partner with the right parties to resolve employee relations issues, including conflicts, grievances, and performance concerns.</p></li><li><p>You will conduct exit interviews and analyze feedback to identify trends and areas for improvement.</p></li></ul><p>Payroll Support:</p><ul><li>You will support the payroll process, including timekeeping, payroll input to payroll vendor, working with payroll team and vendor on local requirements, where needed, and resolving payroll inquiries for your region.</li></ul><p>Benefits &amp; Administration:</p><ul><li><p>You will support employees with benefit enrollment, changes, and inquiries.</p></li><li><p>You will partner with benefits providers to ensure timely and accurate administration of benefits plans.</p></li></ul><p>Compliance to Labor Laws, HR Policies, and Procedures:</p><ul><li><p>You will ensure that the organization remains compliant with relevant employment laws and regulations to help mitigate legal risks.</p></li><li><p>You will support in maintaining compliance with local labor laws and regulations.</p></li><li><p>You will ensure that employees understand company policies and procedures and provide guidance on how to interpret and apply them.</p></li><li><p>You will assist in the development, communication, and implementation of HR policies and procedures and employee handbooks.</p></li><li><p>You will conduct audits when necessary to ensure compliance and will be the employees' first point of contact to answer any queries pertaining to the policies and procedures.</p></li><li><p>You will stay updated on HR trends, best practices, and employment laws to ensure compliance and provide valuable input to HR strategies</p></li></ul><p>Talent :</p><ul><li><p>You will partner with the OD Director to design, develop, and implement talent management initiatives, including performance management, succession planning, and employee learning development initiatives.</p></li><li><p>You will partner with the talent acquisition team to drive the recruitment and selection process for your region.</p></li><li><p>You will collaborate with other functions and managers to actively enhance employee engagement and morale in the organization through various initiatives such as employee surveys, recognition programs, team-building activities.</p></li><li><p>You will assist in the development and delivery of training programs to enhance employee skills and capabilities.</p></li><li><p>You will collaborate with managers to identify opportunities for career development and advancement.</p></li></ul><p> HR Operations/Employee Records:</p><ul><li><p>You will maintain and update employee records, including personal information, benefits, attendance, performance evaluations, etc.</p></li><li><p>You will ensure the accuracy, integrity, and confidentiality of employee data and files.</p></li></ul><p>Other Tasks:</p><ul><li><p>You will respond timely and effectively to HR-related tickets and inquiries from employees, providing quick resolution and exceptional customer service.</p></li><li><p>You will create HR metrics reports, prepare HR-related presentations, assist leaders with HR-related reporting.</p></li><li><p>You will perform other duties as assigned to support overall HR strategies.</p></li></ul><p>Qualifications and Experience:</p><ul><li>Minimum of 8-10 years of experience in an HR role, preferably with international exposure.</li><li>Bachelor's degree in human resources, business administration or a related field.</li><li>Experience working in a people or HR role in the EMEA region is an advantage.</li><li>Strong skills in Microsoft 365 with emphasis on PowerPoint and Excel skills; ability to create presentations, conduct data analytics, leveraging pivot tables</li><li>Critical thinking skills, with the ability to assess downstream impacts of decisions.</li><li>Self-driven, with the willingness to take the initiative to build and design HR-related programs and solutions.</li><li>Strong organizational time management skills and attention to detail, ensuring accuracy in all HR-related tasks.</li><li>Able to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.</li><li>Results-focused, with strong relationship-building skills.</li><li>Effective communication and interpersonal skills.</li><li>Strong problem-solving and decision-making abilities.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuRmFycXVoYXJzb25HcmFudC40MTM4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Credit Controller <p>We are delighted to be working with an exciting business based in <strong>Wallingford</strong> that have a fantastic opportunity for a Credit Controller to join the team. This role focuses on managing debtor balances, ensuring timely collections, and delivering excellent customer service. This role would suit someone with previous credit control experience - offering up to <strong>£30,000 &amp; hybrid working</strong>.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct customer calls and emails to collect payments</li><li>Maintain detailed notes in the accounting system for reference</li><li>Review aged debt reports daily to track overdue balances</li><li>Focus on collecting aged debt (6 months+), and manage any problematic accounts</li><li>Collaborate with internal teams to resolve customer queries, ensuring prompt payments</li><li>Oversee credit referencing and monitor credit limits and payment terms</li><li>Record cash receipts daily and reconcile customer accounts</li><li>Send overdue account statements and reminders in line with company policy</li><li>Prepare cash and aging debtor reports, distributing them accurately and on time</li><li>Work closely with business managers to meet KPI targets</li><li>Occasional travel to other sites may be required</li></ul><p> </p><p><strong>What they're looking for: </strong></p><ul><li>Previous experience in credit control</li><li>Excellent communication and interpersonal skills</li><li>Strong written and verbal communication skills with a professional telephone manner</li><li>Self-motivated, eager to learn, and share knowledge</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNzUyNzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> IT Support Engineer (Top SaaS Company!) <p><strong>IT Support Engineer (Top SaaS Company!) </strong></p><p><strong>Are you a Driven IT Support Engineer? </strong></p><p><strong>Are you looking to work for a fast growing company? </strong></p><p><strong>This SaaS company has grown by 200% in the last 12 months! </strong></p><p> </p><p><strong>Location:</strong> London, UK</p><p>Are you an IT professional with a passion for problem-solving and supporting end-users in a fast-paced environment? We are seeking a <strong>IT Support Engineer</strong> to join our London office and provide top-tier technical support. This role is based in London, Richmond Station. Which has fantastic links on the South West Trains the London Underground District line and also the London Overground North London Line. Also Richmond is very well connected via numerous Bus Routes.</p><p> </p><p>This will be a hybrid working environment. 3days in the office and 2 days from home From Richmond, London. More flex on offer if and when needed.</p><p> </p><p><strong>About the Role:</strong></p><p>As a <strong>IT Support Engineer</strong> you will be the primary IT support contact for our London office. You'll handle a wide array of responsibilities, from troubleshooting hardware and software issues to ensuring seamless video conferencing for critical meetings.</p><p><strong>What We're Looking For:</strong></p><ul><li><strong>Experience:</strong> Minimum of 4+years in IT support within IT Support Role <strong>Technical Skills:</strong> Advanced knowledge of Microsoft Office, SharePoint, and AV/VC systems (Zoom Rooms/Microsoft Teams).</li><li>Virtual &amp; Cloud Technologies including VMWare and Microsoft Azure.</li><li>Ensure that any backup / replication failures reported via the service desk, are investigated, resolved and, if required escalated to the Senior IT Support Engineer.</li><li>Excellent customer service at every opportunity.</li><li>Confident and clear communication in person, over the telephone, and in writing.</li><li>IT / Technical Support Experience.</li><li>Good knowledge and experience of Windows Server, VMWare, Veeam and Networking</li><li>Good knowledge and experience of O365, and Active Directory, Azure Active Directory</li><li>Experience of working with smart screens</li><li>Ability to support smart mobile devices</li><li><strong>Soft Skills:</strong> Strong communication and organisational abilities.</li></ul><p> </p><p>Excellent Benefits On offer</p><p><strong>3days in the office and 2 days from Home from Richmond, London</strong></p><p><strong>Bonus </strong></p><p><strong>Healthcare </strong></p><p><strong>Pension </strong></p><p><strong>4pm finish on a Friday. </strong></p><p><strong>Training and Career Development</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS40ODUwNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Accounts Assistant <p>Robert Half is delighted to be working with a well-established organisation in the healthcare sector, looking for an <strong>Accounts Assistant</strong> to join their finance team. This is a fantastic opportunity to work in a supportive and collaborative environment where you will gain valuable experience and contribute to key finance operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Recording and reconciling bank receipts and payments</li><li>Processing biweekly provider payment runs</li><li>Managing client sales invoices and distribution</li><li>Overseeing aged debt and credit control</li><li>Assisting with balance sheet reconciliations</li><li>Maintaining accurate accounting records in Access Dimensions</li><li>Supporting colleagues across claims, customer care, and senior management</li></ul><p><strong>What We're Looking For:</strong></p><ul><li>Strong understanding of double-entry bookkeeping and accounting principles</li><li>A genuine interest in finance and accounts</li><li>Proficiency in Microsoft Excel and Word (Intermediate level)</li><li>Excellent communication skills, both written and verbal</li><li>Highly organised, detail-oriented, and a strong team player</li><li>Ideally studying AAT, or looking to pursue CIMA or ACCA</li></ul><p><strong>What's on Offer?</strong></p><ul><li>A competitive salary (c.£25,000)</li><li>5 weeks' annual leave plus public holidays</li><li>Pension scheme</li><li>Private healthcare</li><li>Free parking and discounted gym membership</li><li>Discounts with local retailers</li><li>Regular social events</li></ul><p>This role is office-based in Esher initially, with hybrid working available once training is complete. If you are an ambitious and diligent individual looking to progress in your finance career, apply today!</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMjE3NDcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Finance Manager <p><strong>Job Purpose:</strong><br /> This role will ensure full responsibility for all day-to-day financial matters for the UK companies, reporting directly to the Group Finance Director. This role is based in our London office with flexible, hybrid working available (3 days in the office).</p><p><strong>About the Company:</strong><br />Robert Half is working with a company who is a dynamic SME outfitting company specializing in providing tailored solutions for businesses and individuals. As an SME, they pride themselves on their close-knit team environment, innovative approach, and commitment to delivering high-quality, customized outfitting services. Theirfocus on agility and personalized client service distinguishes them in the marketplace, making them a trusted partner for outfitting needs in various sectors.</p><p><strong>Principal Accountabilities:</strong></p><ul><li>Preparation of monthly management accounts for all UK companies to strict deadlines.</li><li>Production of monthly group consolidated management accounts.</li><li>Ensure compliance with relevant accounting standards.</li><li>Cash flow management, including weekly rolling cash forecasts.</li><li>Finalisation of weekly supplier payment runs.</li><li>Leading discussions with suppliers to increase credit terms offered to the company in conjunction with the accounts payable staff.</li><li>Weekly/monthly bank reconciliations for all accounts.</li><li>Preparation of monthly reconciliations of balance sheet items, including maintenance of fixed asset registers.</li><li>Processing of any intercompany sales invoices.</li><li>Preparation and submission of quarterly VAT returns for all UK entities.</li><li>Preparation of monthly payroll data ready for submission to the payroll bureau.</li><li>Calculation of all staff bonus and commission payments.</li><li>Preparation of year-end audit files.</li><li>Management and development of finance team members.</li><li>Develop and refine processes to build efficiencies within the team and its outputs.</li><li>Assist in the development of KPIs to manage team and business performance.</li><li>Any other duties as required by the Group Finance Director.</li></ul><p><strong>Knowledge, Skills, Qualifications &amp; Experience:</strong></p><ul><li>ACA/ACCA/CIMA qualified.</li><li>Minimum 2 years post-qualified experience, ideally in a similar role.</li><li>Experience of managing a team.</li><li>Excellent IT skills, including Excel.</li><li>Able to work under pressure and to tight deadlines, particularly during month-end.</li><li>Able to prioritize work and adapt to changing priorities.</li><li>Excellent organizational skills.</li><li>Ability to work on your initiative and as part of a team.</li><li>Proactive and solution-oriented.</li><li>Excellent written and verbal communication skills.</li><li>High attention to detail.</li><li>Experience using Business Central Dynamics 365 (preferred but not essential).</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/Q2hhei5NYWxhbi41MTEwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Auditor - Senior Consultant <p><strong>Senior Consultant - Internal Audit, Controls/Risk advisory - London, Hybrid - £50k-£60k DOE </strong></p><p><strong> </strong></p><p>Robert Half are working with a Global Consulting client and are looking to hire at Senior Consultant level within their Internal Audit function. This is a fantastic opportunity to work with a market leading organisation who work with the majority of high profile FS clients in London.</p><p> </p><p>The Senior Consultant has direct, client-facing engagement responsibilities. Serving as both role model and trainer, the Senior Consultant demonstrates the attributes of excellent client service and assists team members</p><p>in developing technical and professional competency. The Senior Consultant leans to identify areas of risk and opportunities to improve business processes.</p><p> </p><p><strong>This is a Hybrid role and would be ideal for someone who has 3+ years of working in Audit or Controls/Risk advisory within a Consulting environment.</strong></p><p><strong> </strong></p><p><strong>Key Responsibilities </strong></p><p> </p><ul><li>Reviewing, documenting, evaluating and testing operational and financial controls in a wide range of environments</li><li>Communicating control strengths and weaknesses to the client or internal audit engagement team and developing effective solutions</li><li>Ensuring timely completion of assigned project phases</li><li>Applying and understanding of business processes and technical skills to successful completion of project assignments</li><li>Business Process Controls Advisory support</li><li>Documentation of processes </li><li>Identifying risks and controls (financial, operational/compliance risks &amp; controls),</li><li>Testing design and operating effectiveness of controls, identification of issues and gaps in process and documenting and agreeing a plan for remediating.</li></ul><p> </p><p><strong> </strong></p><p><strong>Required experience </strong></p><p><strong> </strong></p><ul><li>Understanding of current accounting (GAAP) and auditing (GAAS) principles</li><li>Understanding of internal control concepts (COSO, COBIT)</li><li>Internal Audit and/or External Audit</li><li>Knowledge of auditing processes and methodologies, including flowcharting</li><li>Knowledge of Sarbanes-Oxley Act provisions and methodologies for achieving compliance</li><li>Previous consulting experience</li><li>Prior project management and supervisory skills</li></ul><p> </p><p><strong>Senior Consultant - Internal Audit, Controls/Risk advisory - London, Hybrid - £50k-£60k DOE </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjg2NjE2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> IT Support Analyst <p><strong>IT Support Engineer (1st / 2nd Line), Luton, Office Based </strong></p><p><strong>Location: Luton</strong><br /> </p><p>Are you passionate about technology and problem-solving? Do you have a knack for delivering outstanding IT support? Join our dynamic IT where you'll play a key role in keeping operations running smoothly.</p><p><strong>About the Role</strong></p><p>As an IT Support Engineer, you will be the first point of contact for IT incidents, service requests, and system-related queries in a fast-paced, ITIL-driven environment. Working closely with a small team, you will troubleshoot issues, escalate where necessary, and ensure high levels of service delivery. This role offers growth opportunities, making it ideal for recent graduates, those early in their IT careers, or professionals seeking a new challenge.</p><p><strong>Key Responsibilities</strong></p><ul><li>Incident Resolution: Provide 1st/2nd line support, ensuring incidents are logged, prioritized, and resolved within SLA timelines.</li><li>Technical Support: Assist end-users with hardware, software, and networking issues remotely and in-person.</li><li>System Monitoring: Perform daily checks, including backups, and proactively identify system performance issues.</li><li>Documentation &amp; Training: Maintain a knowledge base and deliver basic IT training to improve user experience.</li><li>Configuration &amp; Deployment: Set up and configure workstations, mobile devices, and other IT equipment.</li><li>Collaboration: Escalate unresolved issues to 2nd/3rd line teams and provide clear communication throughout.</li></ul><p><strong>Essential Skills &amp; Attributes:</strong></p><ul><li>Experience in a service desk or 1st/2nd line IT support role.</li></ul><ul><li>Familiarity with using service desk ticketing tools</li><li>Understanding of ITIL processes (Incident, Service Request, and Knowledge Management).</li><li>Basic networking knowledge and hands-on experience with Active Directory, Office 365, and standard desktop applications.</li><li>Strong communication skills with a customer-focused approach.</li><li>Ability to work independently, prioritize tasks effectively, and maintain a well-organized work style.</li></ul><ul><li>ITIL certification or other relevant IT qualifications.</li></ul><ul><li>Experience with remote desktop tools and mobile device management (e.g., Intune, EntraID, or AutoPilot).</li><li>Understanding of Microsoft 365 and remote access technologies (VPN, RDP).</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Work in an exciting, fast-paced environment supporting cutting-edge aviation operations.</li><li>Be part of a collaborative and supportive IT team dedicated to professional excellence.</li><li>Opportunities for growth, development, and formal qualifications to advance your career.</li></ul><p>£30-35k (inclusive of on call rota payment) + Annual Bonuses</p><p><strong>Benefits: </strong></p><ul><li>Highly lucrative pension scheme (will double employee's contribution up to 12%)</li><li>Generous Annual Leave</li><li>Private Health care</li><li>Certification &amp; Qualification financial support</li><li>+ Much More!</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4zMTY4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Credit Controller <p>Robert Half is representing a well-established, respected group business based in Luton to find an experienced Credit Controller. This is an excellent opportunity for an individual who has a proven track record in managing complex ledgers and can effectively present financial information to key stakeholders. If you thrive in a dynamic and collaborative environment and have a strong background in credit control, we want to hear from you.</p><h3 class="jobSectionHeader"><strong>Key Responsibilities:</strong></h3><ul><li><strong>Portfolio Management</strong>: Take full ownership of a portfolio of high-value key and regional customers, managing the full collections cycle, including payment plans, stop supplies, dispute management, and ensuring customer accounts are fully reconciled.</li><li><strong>Stakeholder Interaction</strong>: Actively engage in regular team meetings to ensure the smooth running of credit control operations.</li><li><strong>Dispute Management</strong>: Work cross-functionally with teams and Regional Managers to ensure that invoice disputes are proactively recorded and resolved in a timely manner.</li><li><strong>Point of Contact</strong>: Serve as the direct point of contact for key and customers, providing them with support and assistance when necessary.</li><li><strong>Team Collaboration</strong>: Foster effective teamwork between the credit control team and other cross-functional departments to streamline processes and ensure customer satisfaction.</li><li><strong>Project Support</strong>: Take ownership of ad hoc projects and support the team as required, contributing to the overall improvement of credit control processes.</li><li><strong>Cash Collection Focus</strong>: Ensure activities are targeted at maximising cash collection and reducing overdue debt to contribute to the financial health of the business.</li><li><strong>Compliance &amp; Reporting</strong>: Ensure all activities, including reporting and business reviews, are performed in line with company policy, internal control procedures, and the month-end timetable.</li></ul><h3 class="jobSectionHeader"><strong>Key Skills &amp; Experience:</strong></h3><ul><li>Proven experience as a Credit Controller with the ability to manage a diverse ledger, including high-value accounts.</li><li>Strong knowledge of credit control processes, payment plans, and dispute management.</li><li>Experience presenting financial information to stakeholders and working with senior management.</li><li>Excellent communication and interpersonal skills, with the ability to build effective relationships across teams and departments.</li><li>High level of attention to detail and a proactive approach to managing tasks and solving issues.</li><li>Strong organisational and time-management skills.</li><li>Ability to work under pressure and meet deadlines while maintaining accuracy.</li></ul><h3 class="jobSectionHeader"><strong>Benefits:</strong></h3><ul><li><strong>Competitive Salary</strong></li><li><strong>4 Days On-Site</strong>: Offering flexibility with work from the office, allowing you to collaborate closely with the team and stakeholders.</li><li>A supportive working environment with opportunities for career growth and development.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/a2F0eS5iYXJ0bGV0dC4wODY2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Corporate Finance Analyst <p>Robert Half are pleased to partner with a fast-paced PE backed business in Cambridge to hire their next revenue operations analyst. The role involves calculating sales commissions, forecasting, KPI processes, drive timely billing, improved revenue operations and reporting. The revenue operations analyst is a new role created to build out, administer and drive the global renewals process. Additionally, this position will play a critical role in analysing and forecasting revenue trends, ensuring accuracy in timely billing and reporting. The role will partner and collaborate with different functional teams, possess an analytical mindset, proficiency in data analysis and will report into the Commercial Finance Manager, it is a hybrid role based in Cambridge.</p><p><strong><br /> Key Responsibilities:</strong></p><ul><li>Ensure all new and annual renewals are entered timely and correctly in the CRM with the appropriate CPI increases.</li><ul><li>Identify revenue leakage and areas of opportunity.</li><li>Report on annual increases.</li><li>Ensure revenue renewal forecasting accuracy, as part of month end close.</li><li>Coordination with sales and the customer success leads to execute timely billing, revenue forecasting and renewals.</li><li>Ensure accurate reporting of ACV, M&amp;S, training, support, etc.</li><li>Monitor and analyse customer retention and churn metrics.</li></ul></ul><ul><li>Pipeline and sales productivity reporting; delivering accurate regional, product, and individual sales performance reporting; turning raw data into actionable insights.</li><li>Sales forecasting, working closely with sales to ensure data accuracy of opportunities in CRM (HubSpot) assisting sales with any updates required.</li></ul><ul><li>Prepare and maintain monthly, quarterly, and annual revenue reports, highlighting key metrics and performance indicators.</li><li>Calculate sales commission; provide insights and recommendations for enhancing and improving the Sales Commission Policy</li><li>Assist in the development of process documentation</li><li>Conduct ad-hoc financial analysis to support business initiatives.</li><li>Deliver sales metrics, dashboards and other ad-hoc analytical tasks</li><li>Provide ongoing support and training to end-users.</li><li>Support the implementation of revenue-related systems and tools to streamline renewals, billing, reporting and analysis.</li></ul><p> </p><p><strong>Qualifications:</strong></p><ul><li>Qualified Accountant (minimum 2 years PQE) with a recognised accounting body (ACA, CIMA, ACCA or equivalent)</li><li>Strong analytical skills with the ability to interpret complex data and present findings clearly.</li><li>Proficiency in Excel and financial modelling; experience with analytics tools (e.g., Tableau, Power BI) is a plus.</li><li>Excellent communication and interpersonal skills, with the ability to collaborate effectively across teams.</li><li>Detail-oriented, with strong organizational and time-management skills.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/SmltLlN0ZXZlbnMuNjg4ODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Accounts Receivable Assistant <p><strong>Company</strong></p><p>This is a globally recognised and expanding tech marketing business based in central London. They work with top financial institutions and banks globally, providing intuitive in-app technology to improve customer experiences. With a strong presence across the UK, US and expanding in Europe; they are continuously seeing year-on-year growth.</p><p>They are now looking to hire a talented Accounts Receivable Assistant to join their high-performing finance team department. </p><p><strong>Role</strong></p><p>Working within a small but dynamic finance team, the Accounts Receivable Assistant will support on day to day financial operations across AR &amp; AP. They will take on a number of key duties including:</p><ul><li>Assist with setting up new customer accounts, including conducting credit checks.</li><li>Regularly maintaining and updating the billing information.</li><li>Ensure billing details for existing customers are accurate and up-to-date.</li><li>Collaborate with relevant teams to improve end to end O2C processes.</li><li>Assist with timely cash collection.</li><li>Manage cash transactions and forecasting.</li><li>Create cash receipts and payments and assist with short-term cash flow forecasting to support decision making.</li><li>Process and handle supplier invoices from receipt through to payment.</li><li>Support process improvements and financial analysis.</li></ul><p><strong>Profile</strong></p><p>The ideal profile for this Accounts Receivable Assistant role, should have the following attributes:</p><ul><li>Ideally 1-2 years of experience within a similar Accounts Receivable / Sales Ledger capacity.</li><li>Experience in chasing/handling collections with various levels of customers.</li><li>Excellent communication skills both written and verbal.</li><li>Strong double entry knowledge.</li><li>Confident with Microsoft Excel.</li><li>Experience with Google Sheets / NetSuite would be advantageous.</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>£33,000 to £37,000 plus benefits including:</p><ul><li>Study package</li><li>Company bonus scheme</li><li>25 days holiday + bank holidays</li><li>Hybrid working</li><li>Pension scheme</li><li>Private medical scheme</li><li>Regular company socials &amp; more!</li></ul><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjMzMDM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
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