Customer Services Assistant Administrator Jobs in Saint Helens, St. Helens

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HR Advisor

Knutsford, Cheshire
remote
Permanent
30000 - 35000 GBP / Yearly
<h1>HR Advisor</h1><h3>Cheshire | £35,000 | 12-15 month FTC | Hybrid & flexible working</h3>Ready to be part of something bigger?We're looking for an experienced HR Advisor to join a well-established, internationally recognised manufacturing business based in Cheshire.This is a great opportunity for a commercially minded HR professional who enjoys being close to the business, working with people at all levels and having a genuine impact on how HR is delivered.The business is going through an exciting period of growth and development, and the People function is evolving alongside it. Working closely with the HR Business Partner, you'll have the opportunity to help shape and modernise HR policies, processes and ways of working.<h3>The opportunity</h3>This is far more than a traditional HR administration role. You'll be a key point of contact for managers and employees, providing practical advice across the full employee lifecycle while also helping to improve how the People function operates.You'll be involved in:<ul><li>Providing HR advice and guidance to managers and employees</li><li>Supporting recruitment, selection and onboarding</li><li>Advising on employee relations, attendance and organisational change</li><li>Drafting contracts, offer letters and contractual amendments</li><li>Maintaining accurate employee records and HR systems</li><li>Reviewing, updating and improving HR policies and processes</li><li>Bringing structure and consistency to existing HR information and processes</li><li>Supporting learning and development initiatives, including management training, PDPs and objectives</li><li>Using data and Excel to produce meaningful reports for senior stakeholders</li><li>Working with stakeholders across both operational and corporate functions</li></ul><h3>About you</h3>You'll be an experienced HR Advisor with a generalist background and a genuine interest in making a difference.We're looking for someone who:<ul><li>Has solid HR advisory experience and ideally holds CIPD Level 5, or is willing to work towards it</li><li>Is confident providing practical, commercially focused advice</li><li>Has excellent communication and stakeholder management skills</li><li>Is comfortable working in a fast-paced environment with competing priorities</li><li>Has a continuous improvement mindset and can demonstrate where you've improved processes or ways of working</li><li>Is confident with Microsoft 365, Excel and learning new systems and technology</li><li>Can use data to provide meaningful insight to senior stakeholders</li><li>Is comfortable working in ambiguous situations and using their own judgement</li><li>Is willing to challenge traditional approaches to HR and look beyond simply following "best practice"</li><li>Is approachable, reliable and committed to delivering an excellent service</li><li>Doesn't necessarily have manufacturing experience, but is curious and willing to understand the operational environment</li></ul>You'll be comfortable working on site at least three days a week, with flexible working hours between 7am and 7pm.<h3>What's on offer?</h3><ul><li>12-15 month fixed-term contract</li><li>27 days annual leave plus bank holidays</li><li>Additional annual leave for company events</li><li>Flexible start and finish times between 7am and 7pm</li><li>Flexi-hours scheme, allowing you to build up hours and take an additional day off each month</li><li>Death in service benefit of 4x annual salary</li><li>Employee discounts</li><li>Free on-site parking</li></ul><h3>Why this role?</h3>If you're looking for an HR role where you can genuinely influence how things are done, this could be a great fit.The People function is evolving, and you'll have a real opportunity to help shape that journey rather than simply inherit an established way of working.You'll be joining a business with an established international presence, ambitious plans for the future and a strong focus on developing its people. <h3> </h3>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjA4NzM5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-11T12:59:30Z

Credit Control Team Leader

Manchester, Greater Manchester
remote
Permanent
38000 - 40000 GBP / Yearly
Credit Control Team Leader£40,000 | Hybrid | Manchester | 3 days officeRobert Half is partnering with a growing and established business to recruit a Credit Control Team Leader to join its finance function.This is a great opportunity for an experienced credit professional who enjoys leading people, working in a fast-paced environment and taking ownership of a high-volume ledger.You'll manage a team of 6-10 Credit Controllers, with responsibility for performance, development, cash collection and the overall effectiveness of the credit control function. You'll also work closely with the Head of Credit and act as an escalation point for more complex customer and credit matters.What you'll be doing<ul><li>Lead, motivate and develop a team of 6-10 Credit Controllers.</li><li>Set and monitor individual and team collection targets and KPIs.</li><li>Carry out regular ledger reviews and drive improvements in cash collection.</li><li>Manage performance, including coaching, development and addressing underperformance.</li><li>Identify training and development opportunities across the team.</li><li>Manage escalated customer accounts and complex credit issues.</li><li>Assess and manage credit risk, taking action to minimise bad debt exposure.</li><li>Deal with invoice queries and ensure timely resolution.</li><li>Work with customers on payment plans and complex debt situations.</li><li>Ensure credit policies and processes are consistently followed.</li><li>Work with senior stakeholders and support the Head of Credit with wider process improvements.</li><li>Use Excel and financial data to identify trends, risks and opportunities.</li></ul>What we're looking forYou'll ideally have:<ul><li>5+ years' Credit Control experience, with at least 2 years in a leadership role.</li><li>Experience managing a team of 6-10 people.</li><li>Strong experience of performance management and developing team members.</li><li>Experience working with high-volume ledgers.</li><li>Strong understanding of credit risk.</li><li>Experience with insurance and legal exposure within a credit environment.</li><li>Excellent Excel skills and strong numerical ability.</li><li>Experience managing complex customer relationships and working with senior stakeholders.</li><li>A commercial, proactive and results-focused approach.</li><li>Strong communication skills and the confidence to lead from the front.</li></ul>What's on offer?<ul><li>£40,000 salary</li><li>Hybrid working - 3 days in the office</li><li>Leadership responsibility for a team of 6-10</li><li>Opportunity to make a genuine impact on credit performance</li><li>A role with clear responsibility and visibility within the wider finance function</li></ul>If you're an experienced Credit Control Team Leader looking for your next opportunity, apply now or get in touch with Robert Half for more information.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi4zNTg1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-02T16:03:56Z

2 results for Customer Services Assistant Administrator in Saint Helens, St. Helens