14 results for First Line Support in Southend, Southend-on-Sea

First/Second Line Engineer

London, London
remote
Contract
- GBP / Yearly
Info: First/Second Line EngineerRobert Half Technology are assisting a well-established professional services organisation to recruit a First/Second Line Engineer on a contract basis. Hybrid working - London based.Role * The First/Second Line Engineer will provide technical support to end-users, ensuring timely resolution of incidents and service requests. * Diagnose and troubleshoot hardware, software, and network issues across desktops, laptops, and mobile devices. * Escalate complex issues to Third line support or vendors when necessary, maintaining clear communication throughout. * Assist with user account management, permissions, and group policy administration in Active Directory. * Support Office 365 applications, email configurations, and basic network connectivity. * Maintain accurate documentation of incidents, requests, and system configurations. * Contribute to continuous improvement initiatives, identifying opportunities to enhance service delivery.Profile * The First/Second Line Engineer will have proven experience providing end-user IT support within a professional or corporate environment. * Strong knowledge of Windows 10/11, Office 365, Active Directory, and basic networking principles (DNS, DHCP, TCP/IP). * Familiarity with remote support tools and ticketing systems such as ServiceNow or Jira. * Excellent communication and interpersonal skills with a customer-focused mindset. * Ability to prioritise tasks effectively and work both independently and collaboratively within a team.Company * Professional services organisation with a strong reputation for excellence. * Hybrid working environment - London based offices.Salary & Benefits The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjU1MDE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-22T15:16:20Z

IT Manager

City of London, London
remote
Permanent
70000 - 95000 GBP / Yearly
IT Manager - London (Global Remit)£70,000 - £95,000 + Bonus & Benefits London Office-based (Hybrid) Robert Half have partnered with an SME Professional Services firm who are seeking a proactive, hands-on IT Manager to take ownership of their IT systems, infrastructure, and technology strategy across a growing international business. This is a pivotal role for someone who thrives in a fast-paced, professional environment and wants to play a key part in shaping how technology supports and drives business success.The OpportunityAs IT Manager, you'll oversee all aspects of IT operations, ensuring systems run smoothly and securely while identifying opportunities to enhance performance and innovation. You'll work closely with senior stakeholders and external partners to develop the firm's technology roadmap - from cloud infrastructure to AI-driven solutions - keeping us at the forefront of our industry.Key Responsibilities<ul><li>IT Infrastructure Management: Oversee and maintain all hardware, software, and systems (including workstations, cloud platforms, and AI tools) in partnership with our external IT provider.</li><li>Technology Development: Evaluate and implement new technologies that improve efficiency, collaboration, and client service.</li><li>AI and Automation: Identify, implement, and manage AI-driven tools to streamline workflows and enhance output quality.</li><li>System Administration: Act as administrator for key platforms such as Microsoft 365, SharePoint, and Salesforce.</li><li>Cybersecurity & Compliance: Enforce cybersecurity policies, ensure data privacy compliance, and conduct regular risk assessments in collaboration with the compliance team.</li><li>Vendor Management: Serve as the main contact for IT vendors and partners, overseeing service delivery and contributing to long-term IT strategy.</li><li>Support & Training: Provide first-line support to staff, deliver IT training, and maintain clear documentation of systems and procedures.</li></ul>About You<ul><li>8+ years of experience in IT management or a senior technical role.</li><li>Strong knowledge of cybersecurity, Microsoft 365, and Salesforce (beneficial, not essential).</li><li>Excellent problem-solving skills and attention to detail.</li><li>Confident communicator, able to work independently and manage priorities effectively.</li><li>Experience in a regulated industry (e.g. financial services, insurance, or legal) preferred.</li></ul>Why JoinThis is a unique opportunity to join a forward-thinking firm where technology is central to growth and success. You'll have the autonomy to make impactful decisions, introduce innovative solutions, and help shape the future of our IT landscape globally. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MTcxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-22T12:13:07Z

Senior IT Support Engineer -Leading BANK!

City of London, London
remote
Permanent
50000 - 60000 GBP / Yearly
Robert Half Limited has an outstanding opportunity to join a small but growing Bank as their Senior IT Support Engineer. This is a hands-on role where you'll be the go-to person for IT support, with clear scope to progress into cyber and security down the line.<h3 data-start="450" data-end="470">What you'll do</h3><ul><li>Experience/Qualifications Required </li></ul><ul data-start="471" data-end="856"><li data-end="570" data-start="471">Ideally a degree or relevent along with 2nd/3rd Line Support and 5+ years' experience (and proven stability in previous roles)</li><li data-end="653" data-start="571">Act as a confident communicator - slick, sharp, and engaging with stakeholders</li><li data-start="654" data-end="732">Be a Windows whizz with hands-on experience in Microsoft Exchange & VMware</li><li data-end="804" data-start="733">Bring a strong interest in Cyber (quals a bonus, but not essential)</li><li data-end="856" data-start="805">Work onsite 5 days a week in the City of London</li></ul><h3 data-end="879" data-start="858">What you'll get</h3><ul data-end="1126" data-start="880"><li data-end="936" data-start="880">Supportive team with ongoing training and mentorship</li><li data-end="1007" data-start="937">Career growth opportunities, including progression into management</li><li data-start="1008" data-end="1056">Exposure to modern tech stacks and new tools</li><li data-start="1057" data-end="1126">Benefits package including pension, holidays, and wellbeing perks</li></ul>This is a fantastic chance to join a respected financial institution where your impact will be visible from day one.Apply now - interviews are being scheduled ASAP.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS43NTUyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-01T07:10:40Z

IT Support Engineer

London, London
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half have partnered on an exclusive basis with a growing SME in the Cyber Risk space to support their continued growth. I am seeking a proactive and customer-focused IT Support Engineer to join my clients' dynamic IT team. The ideal candidate will provide technical support, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure. This role requires strong problem-solving skills, excellent communication abilities, and a passion for technology.Key Responsibilities<ul><li>Provide first and second-line technical support to end-users in-person, by email, and over Zoom.</li><li>Diagnose and resolve hardware, software, and network issues on desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.</li><li>Monitor and maintain IT systems, including backups, antivirus, and security updates.</li><li>Document issues, solutions, and processes in our IT knowledge base.</li><li>Escalate complex problems to senior IT staff.</li><li>Assist with onboarding and offboarding of employees, including device setup and account provisioning.</li><li>Ensure compliance with company IT policies and security standards.</li></ul>Qualifications<ul><li>At least 3 years of experience in IT support or a similar role.</li><li>Strong knowledge of Mac and Windows operating systems.</li><li>Experience with Okta, Microsoft 365, Antivirus, and remote support tools.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to prioritize tasks and work independently or as part of a team.</li><li>Relevant certifications (Microsoft, etc.) are a plus.</li></ul>Salary/Logistics<ul><li>£40,000-£45,000 and benefits package.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>3 days per week on site, 2 days remote.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjk5MjU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-29T10:21:35Z

Legal Counsel - Data Protection - Fully remote

City of London, London
remote
Permanent
70000 - 85000 GBP / Yearly
In-House Legal Counsel - Data protection & data privacyNot for profit organizationUK - fully remote£70K-£85K + bonusThe role:<ul><li>Provide first-line BAU data protection & privacy advice to the business on defined topics, escalating complex issues to the DPO as needed.</li><li>Own day-to-day management of the DPO public email inbox, working with the Operations team for prioritisation and timely resolution in line with SLAs.</li><li>Assist the Operations team with escalated data subject rights requests and escalated complaints, ensuring consistent responses within strict SLAs and providing advice as appropriate.</li><li>Assist the Legal team with pre-litigation and litigation related tasks.</li><li>Support the business in maintaining existing Data Protection Impact Assessments (DPIAs), providing expert guidance to the business owner.</li><li>Maintain the Record of Processing Activities (ROPA), coordinating with process owners and ensuring audit-ready evidence is retained.</li><li>Review, update, and maintain standardised external assurance responses and tailored responses when assurance requests go beyond baseline.</li><li>Support the periodic update of the Handbooks, working with the DPO on preparing draft revisions and recommendations.</li><li>Support incident/breach response: assist with triage, containment documentation, regulatory assessments, and lessons learned under the direction of the DPO.</li><li>Support the review of data protection & privacy related contract clauses from members and suppliers, coordinating with Sales, Security, and Senior Legal Counsel as appropriate.</li><li>Maintain clear records of decisions, rationale, and advice to reduce regulatory risk and ensure the organisation can "show its workings" to regulators.</li></ul> Education/Qualification<ul><li>UK-qualified solicitor</li></ul>Knowledge, Skills and Experience Required<ul><li>Solid knowledge of UK GDPR, DPA 2018, and PECR, along with relevant case law and ICO guidance.</li><li>Strong legal drafting, analytical thinking, and attention to detail; able to translate complex requirements into clear, practical advice.</li><li>Experience of previous in-house legal experience, an advantage</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjk5NDg2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-28T17:10:01Z

IT Support Specialist (Mac)

London, London
remote
Permanent
50000 - 60000 GBP / Yearly
IT Support Specialist (Mac Based) - Global Executive Advisory BusinessLocation: Central London (Hybrid - 3 days on-site)£50-£60k (dependent on experience) + Bonus & BenefitsOur client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an IT Support Specialist to join their growing London team. With a presence across North America, EMEA and APAC, our client partners with some of the most innovative growth brands and established organisations worldwide, driving transformation through talent, technology, and networks.This is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years.The RoleAs an IT Support Specialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end-user support, you'll troubleshoot hardware, software, and network issues while collaborating with the wider IT team to enhance service delivery.This role requires excellent communication skills and a service-oriented mindset, with the ability to listen, problem-solve, and provide an exceptional user experience. The environment is primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential.Key Responsibilities<ul><li>Act as primary contact for Tier 1/desktop support, including account access, applications, and peripheral connectivity.</li><li>Troubleshoot and manage profiles, policies, and configurations using MDM tools.</li><li>Support and educate users on conference room equipment.</li><li>Escalate issues and coordinate hardware lifecycle management with Tier 2+ support.</li><li>Manage warranty repairs with Apple/Microsoft.</li><li>Maintain accurate departmental documentation.</li><li>Ensure compliance with security team requirements and communicate these effectively to end users.</li></ul>About You<ul><li>Strong macOS expertise with MDM administration (Kandji preferred).</li><li>Previous IT team experience, ideally with help desk/ticketing systems.</li><li>Confident supporting both Mac and Windows 10 environments.</li><li>Excellent communication skills with a professional, customer-first approach.</li><li>Strong time management, prioritisation, and problem-solving skills.</li><li>Knowledge of Google Workspace and Chrome browser management.</li><li>Familiarity with one or more of: Zoom, Sophos Central, Meraki Networking, Okta, Office 365, FreshService.</li><li>Scripting experience a bonus.</li><li>Degree-level education preferred.</li></ul>Why Apply?<ul><li>Join a fast-growing global business with a people-first culture.</li><li>Work in a collaborative, forward-thinking team environment.</li><li>Opportunity to work with cutting-edge IT systems in a Mac-first workplace.</li><li>Hybrid role offering flexibility with regular time in a central London office.</li></ul>Location: Central London (Hybrid - 3 days on-site)£50-£60k (dependent on experience) + Bonus & Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMjM4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-11T16:55:28Z

Application Support

City of London, London
remote
Permanent
35000 - 40000 GBP / Yearly
Application Support Analyst - £40,000 + 12.5% pension Hybrid - 2 days in the office (London)We're working with a not-for-profit membership organisation that champions and protects the rights of authors, ensuring they receive fair recognition and reward for their work. With over 125,000 members worldwide, the organisation plays a vital role in licensing, collecting, and distributing revenues, while also campaigning for policies that support writers.They are now looking for an Application Support Analyst to join their IT team. This role is key to supporting the organisation's SAP Business One applications and associated systems, ensuring they run smoothly and continue to evolve in line with the needs of the business.<h3 data-start="944" data-end="956">The role</h3>As an Application Support Analyst, you'll:<ul data-start="1002" data-end="1507"><li data-end="1111" data-start="1002">Act as the escalation point for end-user support on SAP Business One, Power BI, and bespoke applications.</li><li data-start="1112" data-end="1187">Troubleshoot issues, resolve data queries, and manage service requests.</li><li data-start="1188" data-end="1292">Support income processing and data matching, ensuring accuracy across complex operational processes.</li><li data-end="1404" data-start="1293">Work closely with internal teams and external providers to develop enhancements, fix bugs, and perform UAT.</li><li data-end="1507" data-start="1405">Provide technical solutions to business problems while ensuring systems integrity and reliability.</li></ul><h3 data-end="1537" data-start="1509">What we're looking for</h3><ul data-start="1538" data-end="1977"><li data-end="1593" data-start="1538">Strong problem-solving and logical thinking skills.</li><li data-end="1650" data-start="1594">Excellent communication and documentation abilities.</li><li data-start="1651" data-end="1712">Experience in IT support, ideally within ERP/CRM systems.</li><li data-end="1774" data-start="1713">Knowledge of SQL and/or Python for working with data.</li><li data-end="1877" data-start="1775">Experience with SAP Business One (or another ERP/CRM) is desirable, but training will be provided.</li><li data-end="1977" data-start="1878">Familiarity with reporting and data visualisation tools such as Power BI would be an advantage.</li></ul><h3 data-start="1979" data-end="2000">What's on offer</h3><ul data-end="2381" data-start="2001"><li data-start="2001" data-end="2019">£40,000 salary</li><li data-start="2020" data-end="2086">12.5% pension contribution (no employee contribution required)</li><li data-end="2137" data-start="2087">Hybrid working - 2 days per week in the office</li><li data-end="2167" data-start="2138">Private medical insurance</li><li data-end="2236" data-start="2168">25 days annual leave + bank holidays + 3 extra days at Christmas</li><li data-end="2304" data-start="2237">Flexible working, holiday trading, and work-from-anywhere weeks</li><li data-end="2381" data-start="2305">A supportive, inclusive culture with a focus on professional development</li></ul>This is a fantastic opportunity to join a mission-driven organisation making a real difference to the creative community, while working in a collaborative and flexible environment.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45MDI2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-14T20:54:05Z

Helpdesk Support Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting the world's leading global fashion powerhouse to recruit a HelpDesk Support Engineer on a contract basis - London based Role<ul><li>The IT Support Engineer will be responsible for the proactive monitoring, maintenance and support/escalation of the incoming IT support requests either by email, phone or internal ticketing system.</li><li>To work with site-based IT contacts, including training and advising where necessary to ensure Victoria based staff are fully informed and consistent.</li><li>To develop support documentation where required to improve the user experience.</li><li>To develop their skillset in-house with a clear progression expectation to higher levels of expertise.</li><li>Provide on occasion out of hours support as required.</li><li>To assist the Group Technology and wider Information</li><li>Any other ad-hoc work requests as determined by the Group IT Manager.</li></ul> Profile<ul><li>The IT Support Engineer will have a proven track record of supporting complex disparate networks.</li><li>Supporting all levels of the business users including VIPs, managing expectations and seeing a problem through.</li><li>Proven ability to instigate, manage and deliver often challenging projects, both technically and from a management perspective</li></ul> Ability to support:<ul><ul><li>All Microsoft desktop OS (Win7+)</li><li>Microsoft Server 2008 and higher</li><li>Active Directory</li><li>Group Policies</li><li>DNS / DHCP</li><li>Microsoft O365</li><li>WIFI technology</li><li>Remote Connectivity tools</li><li>Cloud based tools</li><li>Collaboration tools</li></ul></ul>Company<ul><li>Global fashion organisation with offices in London</li><li>On-site required </li></ul> Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjI4Nzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-10-31T10:32:02Z

Data Governance Manager

City of London, London
remote
Permanent
95000 - 115000 GBP / Yearly
Data Governance Manager - 95-115k - Commodities Trading - City of London (Hybrid Working) About UsWe are a London-based international commodities trading, investments, and risk management firm, regulated by the FCA. With ambitious growth plans in financial services, we are investing heavily in data as a key enabler of our future success. We are currently undertaking a five-year programme to transition from legacy systems to modern, cloud-based technologies.Our Microsoft-based technology stack (including Azure and Purview) underpins this transformation, and we are building a forward-thinking data governance capability that delivers value, ensures compliance, and supports innovation.The RoleWe are seeking an experienced Data Governance Manager to lead the build-out of our data governance framework. This is a new and highly visible role, reporting into the Head of Operational Resilience, DPO & DCO.Unlike traditional governance roles, this position is hands-on and delivery-focused. You will work closely with stakeholders across trading, risk, operations, and technology to embed pragmatic governance practices that support efficiency, compliance, and business growth-without introducing unnecessary bureaucracy.Initially, there are no direct line management responsibilities, but as the function grows into a fully operational, cross-business BAU service, the role will expand. The ideal candidate must therefore be equally comfortable operating independently and contributing to a future leadership structure.Key Responsibilities<ul><li>Develop, implement, and maintain a practical data governance framework aligned with FCA regulations and industry best practice.</li><li>Partner with business and technology stakeholders to embed governance processes that deliver value and efficiency.</li><li>Support the migration of data from legacy platforms to our new cloud-based Microsoft stack, ensuring data quality, lineage, and accessibility.</li><li>Own and drive policies on data ownership, classification, retention, and access management.</li><li>Leverage Microsoft Purview and related tools to implement governance, cataloguing, and compliance controls.</li><li>Monitor compliance with internal policies and external regulatory requirements, addressing data risks proactively.</li><li>Promote a culture of accountability, data quality, and innovation across the organisation.</li><li>Provide subject matter expertise to projects, change initiatives, and regulatory reviews.</li></ul>About You<ul><li>5+ years' experience in a Data Governance Manager (or equivalent) role, ideally within financial services or another FCA-regulated environment.</li><li>Proven track record in building and embedding data governance frameworks and controls.</li><li>Hands-on experience with Microsoft data technologies (Azure, Purview).</li><li>Strong knowledge of data management best practices, including data quality, metadata, and lineage.</li><li>Practical understanding of regulatory requirements impacting data in financial services.</li><li>Exceptional stakeholder management and communication skills, with the ability to influence senior business and technology partners.</li><li>Pragmatic and innovative approach-able to balance compliance needs with business efficiency.</li><li>Comfortable working independently in a build-out phase, with appetite to grow into a leadership role as the function scales.</li></ul>What We Offer<ul><li>Opportunity to shape and grow the data governance function from the ground up.</li><li>Exposure to cutting-edge cloud technologies in a global commodities and financial services environment.</li><li>A dynamic, fast-moving culture where innovation and efficiency are valued as highly as compliance.</li><li>Competitive compensation package with benefits</li></ul>Office - City of London (3 days in the office) Salary - £95-115k, Annual Bonuses, Excellent BenefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi44NDc1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-04T08:07:49Z

IT Manager

London, London
remote
Permanent
55000 - 60000 GBP / Yearly
IT ManagerLocation: Central London - 3 Days in the office, 2 days WFH£50,000 - £60,000 + Annual Bonus (up to 20%) & Excellent Benefits Our client is seeking a dynamic, experienced, and motivated IT Manager to take ownership of their IT infrastructure and operating systems. This is a fantastic opportunity to join a growing business with ambitious plans, where you'll play a pivotal role in shaping and delivering a first-class IT environment across their portfolio of hospitality businesses.The RoleYou will be responsible for reviewing, developing, and managing the IT Infrastructure Operating Model, ensuring the delivery of secure, resilient, and efficient information and communications technology services. Working closely with senior leadership, hotel operations, and external IT service providers, you'll ensure their technology platform supports both the day-to-day running of their hotels and their exciting future growth plans.Key Responsibilities<ul><li>Ensure the IT infrastructure operating model is fit for purpose across portfolio.</li><li>Proactively identify and deliver IT solutions that enhance operations and support growth.</li><li>Manage and performance-monitor external IT service delivery partners.</li><li>Support the business with GDPR compliance and information security, including regular audits.</li><li>Oversee 3rd-party supplier contracts and service level agreements.</li><li>Track and manage hardware, software, and licensing lifecycles.</li><li>Stay ahead of emerging IT trends and recommend innovations to enhance operating model.</li><li>Build and leverage strong networks with IT service providers and industry experts.</li><li>Partner with leadership and operational teams to ensure IT performance meets business needs.</li></ul>About You"We are looking for someone ambitious, resilient, and hands-on, with strong IT systems knowledge and a proven record of delivery in service-led environments. You will thrive in a fast-paced business, be confident engaging with stakeholders at all levels, and have the ability to balance detail with big-picture thinking."Key Attributes & Experience:<ul><li>Minimum 5 years' experience in IT service delivery, ideally in the hospitality sector (not essential).</li><li>Strong understanding of IT systems, asset management, compliance, and licensing.</li><li>Experienced in managing and holding external IT partners accountable for performance.</li><li>Skilled at problem-solving, driving service improvements, and leading change.</li><li>Ability to manage the full IT service lifecycle (design, development, delivery, operations).</li><li>Financially astute with experience in budgeting and supplier management.</li><li>Excellent stakeholder management and relationship-building skills.</li><li>Self-motivated, adaptable, and able to prioritise in a fast-moving environment.</li></ul>Why Join them?<ul><li>Be part of a growing and ambitious business with significant expansion plans.</li><li>Opportunity to make a real impact by shaping IT systems and processes across their hotels.</li><li>Work alongside a passionate leadership team in a collaborative environment.</li><li>A role with breadth, autonomy, and the chance to directly influence business success.</li></ul>"We're looking for someone with ambition, drive, and a sense of humour - someone who enjoys rolling up their sleeves, owning solutions, and being part of an exciting growth journey."Location: Central London - 3 Days in the office, 2 days WFHCompensation: £50,000 - £60,000 + Annual Bonus (up to 20%) & Excellent Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi40MDI2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-11T17:01:45Z

Head of Cyber Security

West End, London
remote
Permanent
115000 - 125000 GBP / Yearly
The CompanyMy client is a private equity owned legal firm who are growing exponentially. Due to this rapid expansion, they are scaling their technology function and are recruiting for a Head of Cyber Security to join their team and lead their security posture. The Role<ul><li>Define and execute the overall Cyber Security strategy, ensuring it aligns with business objectives, manages risk, and supports the firm's rapid growth.</li><li>Oversee the Cyber Security function, including Security Operations, Incident Response, and Governance, Risk, and Compliance (GRC) specialists, providing leadership, mentorship, and effective resource allocation.</li><li>Establish and enforce a robust security governance framework, including policies and procedures for information security, risk management, and compliance with legal and regulatory requirements (e.g., GDPR, ISO 27001, PCI DSS if applicable).</li><li>Manage and continuously improve the firm's security architecture and controls across all domains: network, cloud (SaaS/IaaS), endpoints, and applications.</li><li>Lead the Incident Response and Disaster Recovery programs, ensuring capabilities are tested, effective, and ready to mitigate the impact of security breaches.</li><li>Drive security awareness and training programs across the organization to champion a security-first culture and reduce human-centric risk.</li><li>Collaborate cross-functionally with executive leadership, IT, and legal teams to embed security best practices into all new projects, processes, and technology implementations.</li><li>Manage the security technology stack and infrastructure, evaluating and implementing new security tools (e.g., SIEM, EDR, vulnerability scanners) to improve efficiency and capability.</li><li>Manage the Cyber Security budget and all security-related vendor relationships and contracts.</li></ul> Your ProfileThe ideal candidate will have worked in a similar senior security leadership role and managed a team of approximately 5 security professionals. You will be happy to be hands-on where required, especially during complex incidents or architecture design, and have extensive experience setting up security processes and procedures from scratch in a high-growth environment. Proven experience within a regulated industry, such as legal or financial services, is highly desirable. Salary & BenefitsThe role is a permanent position with a salary of up to £125,000 per annum, depending on experience. This is in addition to a performance bonus and a comprehensive benefits package. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guOTg0MjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-08T11:52:43Z

Information Security Manager

London, London
remote
Permanent
70000 - 90000 GBP / Yearly
Robert Half has partners with a Financial Services Organisation in London, they are looking for an Information Security Manager to join their IT team. You will join the Information Security Director as an Information Security Manager to form a team of 2 within IT. The majority of the role will require you to take charge of the Governance, Risk Management and Compliance perspective. Role: Information Security Manager requires previous experience of:<ul><li>Managing the businesses information securities Governance, Risk Management and Compliance for a business</li><li>Stakeholder management </li><li>Managing third party relationships</li><li>ISO27001</li></ul>Location: London Remote (1 day per month in the office) Salary: £70,000 - £90,000 + benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RXJpay5Pc21hbi41ODE4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-10-31T13:45:42Z

Head of IT

West End, London
remote
Permanent
90000 - 110000 GBP / Yearly
The CompanyMy client is a owner managed, British. Retail, Manufacturing and Publishing business based in Central London with stores situated around the world. Organic growth sees them recruiting for a Head of IT to join their team. The Role<ul data-sourcepos="4:1-8:0"><li data-sourcepos="4:1-4:62">Develop and execute IT strategy aligned with business goals.</li><li data-sourcepos="5:1-5:91">Drive digital transformation for enhanced customer experience and operational efficiency.</li><li data-sourcepos="6:1-6:81">Collaborate with leadership on technology opportunities and long-term planning.</li><li data-sourcepos="7:1-8:0">Ensure technology investments align with company objectives.</li></ul><ul data-sourcepos="10:1-13:0"><li data-sourcepos="10:1-10:28">Manage and mentor IT team.</li><li data-sourcepos="11:1-11:57">Foster a culture of innovation and continuous learning.</li><li data-sourcepos="12:1-13:0">Ensure alignment between IT team objectives and broader business goals.</li></ul><ul data-sourcepos="15:1-18:0"><li data-sourcepos="15:1-15:62">Protect digital assets, customer data, and internal systems.</li><li data-sourcepos="16:1-16:69">Ensure compliance with regulations and internal security protocols.</li><li data-sourcepos="17:1-18:0">Develop and manage disaster recovery and business continuity plans.</li></ul><ul data-sourcepos="20:1-23:0"><li data-sourcepos="20:1-20:42">Evaluate and manage third-party vendors.</li><li data-sourcepos="21:1-21:65">Manage IT budget for cost-effective and high-quality solutions.</li><li data-sourcepos="22:1-23:0">Negotiate contracts with technology providers.</li></ul><ul data-sourcepos="25:1-29:0"><li data-sourcepos="25:1-25:65">Oversee IT systems supporting retail and publishing operations.</li><li data-sourcepos="26:1-26:36">Ensure reliable IT infrastructure.</li><li data-sourcepos="27:1-27:53">Lead software development and maintenance projects.</li><li data-sourcepos="28:1-29:0">Manage telephony strategy and operations.</li></ul><ul data-sourcepos="31:1-33:51"><li data-sourcepos="31:1-31:63"> across retail and publishing operations.</li><li data-sourcepos="32:1-32:77">Optimise workflows for efficient sales, content creation, and distribution.</li><li data-sourcepos="33:1-33:51">Monitor system performance and minimise downtime.</li><li data-sourcepos="33:1-33:51"></li></ul>Your ProfileTo apply for this role you will have at least 10 years in an IT Leadership capacity. You will have managed staff but will be happy to be hands on where necessary. Based on the nature of the business, candidates from Retail, FMCG, Manufacturing or Publishing will be advantageous. You will motivated to work for an owner led business that has a family feel and be motivated to go above and beyond. This role is 5 days a week in the office during the 6 month probation. 3-4 after. Salary & Benefits£100,000 - £110,000 Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTY3MDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-18T17:07:16Z

Head of Data

London, London
remote
Permanent
120000 - 160000 GBP / Yearly
<h2 data-start="148" data-end="165">Head of Data</h2>Location: London (with global remit) Sector: Private Equity & Alternative InvestmentsOur client is one of the world's leading private equity and investment advisory firms, managing over €180 billion of assets across Europe, the Americas, and Asia. With a diverse investment portfolio spanning private equity, credit, infrastructure, and secondaries, they are renowned for driving long-term value creation and innovation.We are seeking an experienced Head of Data to design and lead a global data strategy. This is a senior leadership role that will define how data underpins decision-making, powers investment insight, and drives operational excellence across a truly international platform.<h3 data-end="1022" data-start="996">Key Responsibilities</h3><ul data-end="1608" data-start="1023"><li data-start="1023" data-end="1119">Develop and execute a firm-wide data strategy aligned to business and investment priorities.</li><li data-start="1120" data-end="1203">Lead on data governance, privacy, and compliance across multiple jurisdictions.</li><li data-start="1204" data-end="1295">Oversee the design and evolution of scalable, secure data platforms and infrastructure.</li><li data-end="1412" data-start="1296">Partner with investment and operational teams to deliver advanced analytics, dashboards, and AI-driven insights.</li><li data-end="1515" data-start="1413">Build and lead a high-performing global data team spanning engineering, analytics, and governance.</li><li data-start="1516" data-end="1608">Champion a data-driven culture, enhancing literacy and adoption across the organisation.</li></ul><h3 data-end="1625" data-start="1610">About You</h3><ul data-end="2085" data-start="1626"><li data-end="1750" data-start="1626">10+ years' experience in senior data leadership, ideally within private equity, asset management, or financial services.</li><li data-end="1821" data-start="1751">Strong track record of building and scaling global data functions.</li><li data-end="1924" data-start="1822">Deep technical knowledge of cloud platforms, data engineering, governance, and advanced analytics.</li><li data-start="1925" data-end="2007">Proven ability to align stakeholders and influence at senior leadership level.</li><li data-start="2008" data-end="2085">Strategic, commercially minded, and able to embed innovation responsibly.</li></ul><h3 data-end="2108" data-start="2087">What's on Offer</h3><ul data-end="2516" data-start="2109"><li data-end="2216" data-start="2109">Competitive base salary of £120,000 - £160,000, plus discretionary bonus</li><li data-end="2330" data-start="2217">The opportunity to shape and lead a global data agenda at one of the most respected names in private markets.</li><li data-start="2331" data-end="2415">A collaborative, international environment with exposure to senior stakeholders.</li><li data-end="2516" data-start="2416">The chance to lead innovation and deliver measurable impact across a global investment platform.</li></ul>If you are an ambitious data leader looking to drive transformation at scale, we would love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41MzQ4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-08T16:17:50Z