<p> <strong>HEAD OF STATUTORY REPORTING - BASINGSTOKE</strong><br />Robert Half are proud to be the exclusive recruitment partner to a fast growing, PE backed, global player in the technology hardware space that is going through significant change. Due to this expansion they now seek to recruit a statutory reporting manager to work directly with the FD based at their Basingstoke head office (with high levels of flexibility). This newly developed role represents an excellent opportunity for and ambitious Finance and controls lead, looking for broader responsibilities and the opportunity to make a real positive impact on a growing business.</p><p>Due to their acquisitive nature, you will not only have the opportunity to support and drive M&A projects within the EMEA region, but also play a key role in shaping the statutory reporting and consolidation structure for the group as it expands.</p><p><strong>Key Responsibilities:</strong> </p><p>* Prepare statutory financial statements and disclosures in accordance with UK GAAP, IFRS, and local European GAAPs.</p><p>* Perform reconciliations between group (e.g., US GAAP or IFRS) and local statutory books.</p><p>* Draft supporting documents such as directors' reports, audit schedules, and confirmation statements.</p><p>* Ensure accuracy and completeness of ledgers and statutory adjustments.</p><p>* Manage external audit processes across multiple jurisdictions, acting as the main point of contact for audit firms. Coordination & Oversight</p><p>* Coordinate with external accounting firms or service providers responsible for local statutory reporting or filing support.</p><p>* Collaborate with internal stakeholders (shared services, tax, legal, treasury) to compile accurate and timely financial information.</p><p>* Track statutory calendars, ensure timely submissions, and manage review and sign-off processes.</p><p>* Track overall spend from compliance requirement and evolve the department to become more cost efficient and effective over time. Compliance & Governance:</p><p>* Maintain up-to-date knowledge of UK and European statutory reporting requirements.</p><p>* Ensure full compliance with regulatory filing obligations (e.g., Companies House, local registries).</p><p>* Support legal entity restructuring, M&A integration, and other compliance projects as needed.</p><p>* Identify and implement process improvements and strengthen internal controls related to statutory reporting.</p><p><strong>Benefits:</strong></p><ul><li>A highly competitive base salary of between £90,000 and £115,000 P/A based on the experience of the candidate</li><li>up to 10% performance bonus</li><li>Life assurance</li><li>Income protection</li><li>7% company pension contribution</li><li>Health cash plan</li><li>eye care</li><li>Discount portal</li><li>25 days holiday</li><li>The opportunity to work remotely up to 4 days per week</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuODY5MDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Credit Manager</strong></p><p><strong>£60,000</strong></p><p><strong>Office based</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p> </p><p><strong>In return we are offering:</strong></p><ul><li>35 hour working week Monday - Friday (office based)</li><li>25 days annual leave plus bank holidays.</li><li>Discretionary bonus scheme.</li><li>Death in service - 4x annual salary.</li><li>Pension contributions 4% employer, 5% employee.</li><li>Employee Assistance Programme</li><li>Various wellbeing and Social events throughout the year.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy4zMTEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Interim Credit Manager</strong></p><p><strong>£300-350 per day</strong></p><p><strong>Hybrid 3 days in office</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy42NDUyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half has partnered with a fast-growing global client based near Chippenham to recruit for a Cyber Security Manager role. Paying up to £95,000 with company bonus and fantastic benefits and remote working (with occasional trips to Chippenham office as and when needed). This is a newly created position where the role is a 50/50 split between strategic oversight and hands-on delivery. It involves direct collaboration with wider IT teams and business stakeholders to ensure secure practices and maintain alignment with business objectives.</p><p><strong>The Role</strong></p><ul><li>Deliver the Global Cyber Security Strategy regionally, aligning with business needs and regulations, and advising leadership on security investments and resource priorities</li><li>Maintain and evolve security tools and platforms (e.g. SIEM/XDR, endpoint protection, gateways), ensuring optimal utilisation and effectiveness.</li><li>Drive the development of threat hunting and vulnerability management practices, ensuring proactive identification and mitigation of risks across systems and infrastructure.</li><li>Track emerging threats and recommend updates to policies, standards, and procedures.</li><li>Oversee daily security operations, including monitoring, vulnerability management, and incident response.</li><li>Lead and mature the regional incident response function, coordinating with global teams on high-severity events and driving continuous improvement.</li><li>Manage regional security governance, including policy reviews, ITSM processes, KPIs, and reporting.</li><li>Act as the primary contact for operational cyber matters, providing clear, timely communication to stakeholders and leadership.</li></ul><p><strong>About You </strong></p><ul><li>Demonstrable experience in cyber security operations, including incident management, threat monitoring, and vulnerability management.</li><li>Familiarity with regulatory frameworks within region and best practices (such as ISO 27001, NIST CSF, Cyber Essentials).</li><li>Professional certifications - CISSP, CISM, ISO27001</li></ul><p><strong>On Offer </strong></p><ul><li>Salary up to £95,000</li><li>Company bonus</li><li>25 days annual leave</li><li>Remote working (occasional visits to office near Chippenham)</li><li>Enhanced pension contribution</li><li>Private medical insurance</li><li>Life assurance - 3x annual salary</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMTQwOTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>About the Opportunity</strong><br /> Our client, a global organisation within the IT & Software industry, is seeking an experienced Romanian Markets Billing specialist to take ownership of complex order processing, billing, and collections activities.</p><p> </p><p>This senior role is based near Bracknell and plays a pivotal part in maintaining the financial health of the business by ensuring the accurate management of customer orders, invoicing, and debt recovery - all while delivering an exceptional customer experience.</p><p> </p><p>The ideal candidate will have deep expertise across the Romanian and UK Order to Cash cycle, from order entry through to collections, and will be comfortable handling high-value accounts in EU.</p><p> </p><p><strong>Key Responsibilities</strong></p><p>Order Management</p><ul><li>Process EU customer orders from receipt to fulfilment, ensuring accuracy and adherence to agreed terms.</li><li>Validate order details and activate new customer accounts within internal systems.</li><li>Oversee updates to price groups, contract revisions, and product migrations.</li><li>Support technical checks related to customer access and interface setup.</li><li>Collaborate with internal teams to resolve order or access-related queries promptly.</li></ul><p> </p><p>Billing & Invoicing</p><ul><li>Generate, review, and issue EU invoices accurately and on time.</li><li>Ensure billing data complies with internal policies and external regulations.</li><li>Investigate and resolve billing discrepancies in coordination with sales and customer service.</li><li>Analyse billing data to identify process gaps or improvement opportunities.</li><li>Prepare billing reports and present findings to management.</li></ul><p> </p><p>Collections & AR Management</p><ul><li>Manage the most complex and high-value EU accounts, negotiating settlements and payment plans to maximise recovery.</li><li>Communicate with customers via multiple channels to resolve disputes and secure payment.</li><li>Monitor and document all EU payment activities, ensuring compliance with regulatory requirements.</li><li>Escalate high-risk accounts when necessary and make recommendations for legal or third-party action.</li><li>Mentor and support junior collection staff on complex cases.</li></ul><p> </p><p>Data, Reporting & Compliance</p><ul><li>Analyse EU customer and billing data to identify trends, risks, and opportunities for optimisation.</li><li>Prepare and maintain accurate records, collection reports, and performance metrics.</li><li>Ensure adherence to all applicable UK laws and regulations governing billing and collections.</li><li>Implement and uphold internal controls to protect data and maintain confidentiality.</li></ul><p> </p><p> </p><p> </p><p> </p><p><strong>About You</strong></p><ul><li>Significant experience across the end-to-end Order-to-Cash process, including billing and collections.</li><li>Strong knowledge of relevant Romanian & UK regulations and Transactional accounting principles.</li><li>Proficiency in Microsoft Excel and familiarity with ERP or billing software.</li><li>Excellent analytical, communication, and negotiation skills.</li><li>High attention to detail with the ability to manage multiple priorities in a fast-paced environment.</li><li>Proven ability to mentor and support junior colleagues.</li><li>Customer-focused with a solutions-driven mindset.</li><li>Multi-lingual capability in both Romanian and English is essential.</li></ul><p> </p><p> </p><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and performance-based bonus.</li><li>Hybrid working patterns</li><li>Opportunity to influence key process improvements within a respected global organisation.</li><li>Supportive, collaborative team culture with scope for career progression.</li></ul><p> </p><p> </p><p>If you're a results-driven, Romanian speaking Billing and OTC professional with a passion for accuracy, customer service, and continuous improvement, we'd love to hear from you.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS43MDk2Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Dutch speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><p> </p><ul><li>Manage a portfolio of Dutch Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><p> </p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Dutch & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Dutch and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> If you are a results-driven, fluent Dutch speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wMDAyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS40MzcyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, French speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4xNjMxNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p>Key Responsibilities</p><p> </p><ul><li>Manage a portfolio of Czech & Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><p> </p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech & Slovakian & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><p> </p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, Czech & Slovakian speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS45ODQwNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
