3 results for Customer Services Assistant Administrator in Shrewsbury, Shropshire

Regional Director

Stoke-on-Trent, Staffordshire
remote
Permanent
120000 - 130000 GBP / Yearly
REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.Key Details: <ul><li>Job Title: Regional Director </li><li>Salary: £120k - £130k + 25% bonus + car allowance </li><li>Location: Flexible based on local office - Stoke or Bolton ideally </li><li>Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul>Responsibilities: <ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul>Requirements: <ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T16:20:59Z

Accounts Assistant

Birmingham, West Midlands
remote
Temporary
26000 - 28000 GBP / Yearly
I'm currently supporting a well-established organisation with the appointment of an Accounts Assistant to join their finance team. This is a great opportunity for someone early in their finance career to gain broad, hands-on exposure while supporting an experienced Finance Manager.The role offers a varied workload across transactional finance, reconciliations, and day-to-day accounts support, making it ideal for someone looking to build on existing experience in a structured and supportive environment.Key responsibilities will include:<ul><li>Supporting the day-to-day operation of the accounting system</li><li>Processing daily banking activities</li><li>Assisting with reconciliations, ensuring they are completed accurately and on time</li><li>Posting transactions across finance and internal systems</li><li>Raising invoices and supporting billing processes</li><li>Preparing internal transfer documentation</li><li>Supporting monthly billing cycles and submissions</li><li>Processing payments, including bank transfers</li><li>Managing purchase invoices and ensuring timely processing</li><li>Handling customer payments, including card transactions</li><li>Monitoring account balances and supporting account closures</li><li>Assisting with document and file archiving</li><li>Supporting credit control activities</li><li>Updating Excel spreadsheets for reporting and tracking purposes</li><li>Managing own workload effectively with minimal supervision</li></ul>I'm keen to speak with candidates who:<ul><li>Have at least 12 months' experience within an accounts or finance role</li><li>Possess a good understanding of basic accounting principles</li><li>Have experience with purchase and sales ledger duties</li><li>Are confident with reconciliations</li><li>Have solid Excel skills (intermediate level preferred)</li><li>Are IT literate and comfortable using finance systems</li><li>Have strong attention to detail and a high level of accuracy</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4zOTU5MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-12T15:12:40Z

Interim Finance Assistant

Telford, Shropshire
remote
Temporary
27000 - 30000 GBP / Yearly
Interim Finance Assistant / BookkeeperLocation: On-site, 5 days per weekContract: 3-6 monthsSalary: £27,000-£30,000 We are looking for a friendly and reliable Finance Assistant / Bookkeeper to join a busy finance team on an interim basis for 3-6 months.This is a varied role supporting day to day finance operations, including bookkeeping duties and payroll data input. This is a hands on role suited to someone with strong transactional finance experience Key Responsibilities:<ul><li>Managing bookkeeping and finance administration tasks</li><li>Assisting with payroll data input and processing support</li><li>Managing purchase and sales ledger activities</li><li>Invoices, bank reconciliations and cash allocation</li><li>Processing invoices and supplier payments</li><li>Assisting with payroll data input and payroll administration</li><li>Supporting the wider finance team with ad hoc tasks and reporting</li><li>Maintaining accurate financial records on Xero</li></ul> Ideal Candidate:<ul><li>Previous experience in a Finance Assistant or Bookkeeping role</li><li>Xero experience preferred</li><li>AAT qualified or studying preferred</li><li>Friendly personality with a proactive approach</li><li>Strong attention to detail and good organisational skills</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VGluby5GcmVldGguMjQ3MjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-08T16:44:12Z