9 results for Customer Services in Shrewsbury, Shropshire

Front of House Reception

Stafford, Staffordshire
remote
Temporary
27000 - 28000 GBP / Yearly
Robert Half is currently recruiting for a professional and personable Front of House / Receptionist to support a client based in Stafford on a temporary basis for approximately 4-5 weeks. This role is ideal for someone with strong communication and customer service skills who enjoys working in a client-facing environment.Key Responsibilities:<ul data-end="1066" data-start="718"><li data-start="718" data-end="777">Welcoming visitors and clients in a professional manner</li><li data-start="778" data-end="826">Answering and directing incoming phone calls</li><li data-end="896" data-start="827">Managing meeting room bookings and ensuring rooms are presentable</li><li data-end="951" data-start="897">Handling incoming and outgoing post and deliveries</li><li data-end="1014" data-start="952">Providing general administrative support to the wider team</li><li data-start="1015" data-end="1066">Maintaining a tidy and organised reception area</li></ul>Requirements:<ul data-end="1378" data-start="1088"><li data-start="1088" data-end="1149">Previous experience in a reception or front of house role</li><li data-end="1202" data-start="1150">Excellent communication and interpersonal skills</li><li data-end="1261" data-start="1203">Confident using Microsoft Office (Outlook, Word, etc.)</li><li data-end="1321" data-start="1262">Professional appearance and a positive, can-do attitude</li><li data-start="1322" data-end="1378">Availability to start immediately or at short notice</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS43Njg2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-09-24T14:35:15Z

Credit Manager

Holywell, Flintshire
remote
Permanent
65000 - 75000 GBP / Yearly
Robert Half are delighted to be supporting an international business for their recruitment needs of a Senior Credit Control LeaderThis role will cover UK & Ireland (with European Travel) Location: Preferably based in the UK or Ireland Travel: Required across the UK, Ireland, and selected European locations 🧭 Purpose of the Role This senior leadership position oversees the credit control function across the UK and Ireland, while coordinating credit policy and performance across wider international operations (Europe, Africa, and APAC). The role is critical in safeguarding financial interests through robust credit risk assessment, credit insurance management, and fostering a commercially supportive, customer-centric credit environment that enables sustainable growth and long-term client relationships.🔑 Key Responsibilities 1. Leadership & People Management * Lead and inspire credit control teams across the UK and Ireland * Set clear objectives, expectations, and development plans * Promote a high-performance culture and cross-functional collaboration 2. Credit Risk Assessment & Financial Control * Conduct detailed financial analysis of customers, including large contractors and key accounts * Approve and monitor credit limits in line with risk appetite * Oversee overdue debt, high-risk accounts, and escalations 3. Commercial Partnership & Customer Engagement * Collaborate with sales and business development teams to support growth while protecting receivables * Engage directly with major buyers to review terms, resolve disputes, and negotiate recovery strategies * Champion service excellence and customer retention 4. Credit Insurance Management * Manage the regional credit insurance programme * Liaise with insurers on limit applications, exposure updates, and claims processes 5. Divisional Coordination & Policy Alignment * Drive standardisation and best practices across international credit teams * Lead divisional credit forums and continuous improvement initiatives * Coordinate with other business units on shared buyer exposure and risk 6. Reporting & Governance * Deliver timely, insightful reports to senior finance stakeholders * Ensure compliance with internal controls, audit standards, and governance frameworks👤 Candidate Profile Experience & Qualifications * 10+ years in credit control, with 5+ years in a senior leadership role within a multinational B2B environment * Experience in construction, manufacturing, or building materials sectors preferred * Proven ability to manage complex credit operations across multiple geographies * Credit insurance portfolio management experience is essential * Relevant financial or business qualification (e.g. ACA, ACCA, CIMA, CICM) is advantageous Skills & Attributes * Financial Acumen: Strong in credit risk assessment and financial analysis * Leadership Excellence: Skilled in team development and change management * Commercial Insight: Balances growth with risk management * Customer Focus: Builds long-term, trust-based relationships * Organisational Agility: Manages multiple priorities in a dynamic environment * Tech Proficiency: Comfortable with ERP systems (SAP, Oracle Netsuite), BI tools, and ExcelRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNzQyMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-16T13:55:30Z

Accountant

Birmingham, West Midlands
remote
Permanent
37000 - 40000 GBP / Yearly
Company Accountant 📍 Birmingham | 💼 Full-time | 🏢 Office-based | 🕒 Permanent Robert Half are thrilled to be supporting one of our manufacturing clients as they search for a Company Accountant to join their team. Reporting directly to the Managing Director, with a dotted line to the Group Finance Director, this is a hands-on role with responsibility of ensuring accurate reporting is maintained, and providing key financial support to the business/site. Key Responsibilities<ul><li>Management Accounts: Preparation of monthly management accounts, reconciliations, journals, reporting packs, and attendance at management meetings.</li><li>Debtor & Creditor Control: Oversee debtor and creditor ledgers, ensuring invoices, payments, and reconciliations are accurate and timely.</li><li>Credit Control: Approve new debtor accounts, manage credit limits, and oversee debt collection.</li><li>Cash Management: Manage weekly cashflows, bank reconciliations, and monthly financing reconciliations.</li><li>Audit & Compliance: Act as key contact for annual audits, ensuring accurate and timely submission of group reporting packs.</li><li>Stock & Payroll: Manage stock processes and liaise with payroll providers, ensuring PAYE/NI and pensions are paid accurately and on time.</li><li>Systems & Administration: Support business operations through oversight of finance-related systems and contracts.</li><li>Reporting & Analysis: Provide financial insight and analysis to support the MD and sales teams, prepare budgets, and manage customer rebate agreements. </li></ul>About You<ul><li>Proven experience in a Company Accountant, Finance Manager, or similar role.</li><li>Qualifications: Ideally AAT Qualified (flexible)</li><li>Strong knowledge of management accounts, reconciliations, and financial controls.</li><li>Excellent attention to detail with the ability to meet deadlines.</li><li>Confident communicator able to liaise at all levels of the business.</li><li>Experience in supervising staff and managing workloads. </li></ul>Interested to find out more?Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QW1yaXQuU2hva2VyLjg5MDQwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-09-30T11:05:24Z

Facilities Coordinator

Warrington, Cheshire
remote
Temporary
14.00 - 16.00 GBP / Hourly
Robert Half has partnered with a facilities management business based in Warrington to recruit for a Facilities Coordinator.Location: Warrington, UK (fully on-site) Contract: Temporary, until 28th February 2026 (potential to go permanent) Hours: Monday to Friday, 8:00am - 4:30pm (1-hour unpaid lunch) Rate: £14 - £16 per hourRole Overview: We are seeking a Facilities Coordinator to support a busy helpdesk managing facilities services across multiple sites. You will coordinate work orders, monitor service requests, liaise with suppliers, and ensure agreed service levels are met. The role also involves maintaining records, supporting reporting, and assisting with process improvements.Key Responsibilities:<ul><li>Manage end-to-end work orders, incidents, and service requests.</li><li>Procure services and liaise with external suppliers.</li><li>Maintain accurate records and support trend analysis.</li><li>Learn and use core FM systems and scheduling tools.</li><li>Resolve customer issues and escalate where necessary.</li></ul>Candidate Requirements:<ul><li>Experience in facilities management is a huge plus</li><li>Strong organisational skills and reliability.</li><li>Team player with good communication skills.</li><li>Flexible and adaptable to changing priorities.</li><li>No formal qualifications required; transferable skills welcomed.</li></ul>Benefits:<ul><li>Potential to convert to a permanent role.</li><li>On-site parking and good public transport links.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguODQ3OTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-08T10:55:45Z

OTC Process Associate

Liverpool, Merseyside
remote
Permanent
27000 - 29000 GBP / Yearly
Robert Half has partnered with a leading services business to recruit for an OTC Process Associate.Location: Liverpool Contract type: PermanentWe're seeking an organised and proactive OTC Process Associate to join a growing shared services team. This role will focus on order-to-cash activities, ensuring accurate invoicing, timely cash collection, and strong client account management. It also offers opportunities to rotate across other finance functions, providing excellent career development.<h3 data-end="650" data-start="624">Key Responsibilities</h3><ul data-start="651" data-end="1271"><li data-end="705" data-start="651">Maintain and update client master data accurately.</li><li data-start="706" data-end="773">Oversee credit control processes, including credit assessments.</li><li data-end="852" data-start="774">Manage collections by contacting customers and resolving overdue accounts.</li><li data-end="922" data-start="853">Process customer invoices, credit notes, and payment allocations.</li><li data-end="987" data-start="923">Investigate and resolve aged debt and unapplied cash issues.</li><li data-start="988" data-end="1066">Support month-end close with reporting and data for cash flow forecasting.</li><li data-end="1137" data-start="1067">Handle client queries promptly to minimise cash collection delays.</li><li data-start="1138" data-end="1196">Ensure compliance with internal controls and policies.</li><li data-end="1271" data-start="1197">Collaborate effectively with internal teams and external stakeholders.</li></ul><h3 data-start="1273" data-end="1298">Skills & Experience</h3><ul data-start="1299" data-end="1757"><li data-end="1378" data-start="1299">Previous experience in credit control, collections, or accounts receivable.</li><li data-start="1379" data-end="1441">Knowledge of debt management and credit control processes.</li><li data-end="1491" data-start="1442">Strong analytical and problem-solving skills.</li><li data-start="1492" data-end="1552">Excellent organisational skills and attention to detail.</li><li data-start="1553" data-end="1638">Strong communication skills and confidence in building stakeholder relationships.</li><li data-start="1639" data-end="1684">Proactive, adaptable, and eager to learn.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDg4MDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-02T13:25:08Z

Client Finance Advisor

Stourbridge, West Midlands
remote
Permanent
28000 - 32000 GBP / Yearly
Client Finance Advisor | Corporate Financial Services | Worcestershire (On-site)Robert Half has partnered with a leading financial services business to recruit a Client Finance Advisor, working fully on-site in Hagley.This is a fantastic opportunity for professionals from accounting, finance, or credit control backgrounds who want to move into a more client-facing and consultative role. You'll work with corporate clients, building relationships and delivering tailored financial solutions that make a real impact.Key Responsibilities<ul data-start="3954" data-end="4345"><li data-start="3954" data-end="4054">Act as the primary contact for corporate clients, offering expert support and financial insight.</li><li data-end="4149" data-start="4055">Engage with clients to understand their needs and provide appropriate financial solutions.</li><li data-start="4150" data-end="4215">Liaise with insurers and partners to deliver timely outcomes.</li><li data-start="4216" data-end="4275">Maintain detailed client records and ensure compliance.</li><li data-start="4276" data-end="4345">Collaborate across teams to deliver a seamless client experience.</li></ul>What We're Looking For<ul data-end="4577" data-start="4374"><li data-end="4451" data-start="4374">Experience in finance, accounts receivable, or client relationship roles.</li><li data-end="4502" data-start="4452">Excellent communication and analytical skills.</li><li data-start="4503" data-end="4577">Strong attention to detail and a passion for delivering great service.</li></ul>Salary & Benefits<ul data-start="4601" data-end="4809"><li data-start="4601" data-end="4632">£28,000 - £32,000 per annum</li><li data-end="4673" data-start="4633">Fully on-site role in Worcestershire</li><li data-start="4674" data-end="4709">25 days holiday + bank holidays</li><li data-end="4766" data-start="4710">Strong career development and training opportunities</li><li data-start="4767" data-end="4809">Supportive, collaborative team culture</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNDQwNDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-23T16:23:05Z

Estates Director

Birmingham, West Midlands
remote
Temporary
- 410 GBP / Daily
ESTATES DIRECTOR - UP TO £410/day (via umbrella) - BIRMINGHAM - ONSITE - ASAP START DATE Robert Half are thrilled to be working with a long-standing client who are recruiting for a full-time Estates Director for a 4 month temporary assignment to cover absence within the team offering up to £410/day (via umbrella)! Responsibilities: <ul><li>Lead the Estate Management team.</li><li>Ensure the building is a high-quality, safe place to work, shop, visit and live.</li><li>Build strong relationships with tenants and stakeholders.</li><li>Support marketing and business improvement activities.</li><li>Oversee all health & safety and environmental responsibilities.</li><li>Manage suppliers and contractors.</li><li>Monitor budgets, service charges, and financial performance.</li><li>Handle tenant performance reporting and surveys.</li><li>Deal with customer issues quickly and professionally.</li><li>Promote occupancy, community engagement and ESG initiatives.</li><li>Provide monthly reporting to the landlord/client. </li></ul>Requirements: <ul><li>Excellent people and stakeholder management skills.</li><li>Strong strategic management experience in a large, prestigious asset.</li><li>Real estate / mixed-use property experience (10+ years).</li><li>Experience managing big Capex projects and service charge budgets.</li><li>Good financial understanding (P&L, reporting).</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMDcyMDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-10-27T12:48:04Z

Financial Reporting Manager

Redditch, Worcestershire
remote
Permanent
75000 - 85000 GBP / Yearly
<h3 class="rhcl-heading rhcl-heading--modifier-none rhcl-heading--theme-light rhcl-heading--variant-display5">Financial Reporting Manager</h3>Robert Half are partnering with a high-performing, PE-backed organisation currently on an exciting growth journey. With continued investment in innovation, technology, and operational excellence, this is a fantastic opportunity for a Financial Reporting Manager to play a key role in shaping the next phase of the company's expansion.The Financial Reporting Manager will take ownership of delivering high-quality statutory and financial compliance across the group, driving continuous improvement in reporting processes, and ensuring compliance with corporate, tax, and regulatory standards. This position will suit a technically strong, commercially minded finance professional who thrives in a fast-paced, evolving environment.<h3 data-end="962" data-start="934">Key Responsibilities</h3><ul><li>Lead the preparation of statutory accounts for multiple UK entities in accordance with UK GAAP.</li><li>Oversee compliance with corporate tax, VAT, and R&D tax credit reporting requirements.</li><li>Manage year-end processes and enhance the quality and timeliness of reporting.</li><li>Act as the lead point of contact for external auditors and tax advisors.</li><li>Support consolidated group reporting, collaborating closely with PE investors and auditors.</li><li>Contribute to finance transformation projects, including systems development and process automation.</li><li>Drive continuous improvement to enhance efficiency, accuracy, and control.</li><li>Strengthen internal financial governance and control frameworks.</li><li>Implement standardised reporting and automation solutions where appropriate.</li><li>Support group-wide projects including M&A integration, investment appraisals, and scenario analysis.</li><li>Provide technical accounting guidance to finance and non-finance stakeholders.</li></ul><h3 data-start="1933" data-end="1968">Experience & Qualifications</h3><ul><li>Qualified accountant (ACA / ACCA / CIMA) with a strong technical grounding.</li><li>Proven experience in a complex, multi-entity or project-driven environment.</li><li>Strong understanding of statutory reporting and tax compliance requirements.</li><li>Exposure to R&D tax reliefs, corporate tax reporting.</li><li>Experience within a PE-backed or high-growth organisation desirable.</li><li>Advanced Excel and ERP systems experience.</li><li>Commercially aware with a proactive, continuous improvement mindset.</li><li>Excellent communication skills and the ability to build credibility across all levels.</li></ul>Salary & Benefits: A competitive salary in the region of £75,000 - £85,000, plus a comprehensive benefits package. This is an excellent opportunity to join a forward-thinking business offering both challenge and progression within a high-growth, PE-backed environment. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFjay5jb253YXkuMDAyNjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-11-03T09:36:37Z

CRM Data Analyst

Shifnal, Shropshire
remote
Permanent
30000 - 35000 GBP / Yearly
Robert Half are pleased to have partnered with a not-for-profit organisation in Shifnal to recruit a CRM Data Analyst. This is essential in ensuring data is accurate, accessible and strategically used to drive business insight and customer engagement. This will be both a hands-on technical lead and a cross-team collaborator, improving systems, processes and insights that support business growth.This is a 12-month fixed term contract role, paying up to £35,000 with hybrid working (minimum 3 days a week in office).Key Responsibilities<ul class="py-4 px-28"><li>Act as primary custodian of CRM system, ensuring its strategic development</li><li>Maintain accurate and high quality data</li><li>Develop and maintain dashboards and reports</li><li>Provide actionable insights to wider business operations</li><li>Oversee data management including imports/exports, segmentation updates</li><li>Lead on CRM optimisation projects</li><li>Drive consistency in data practices</li></ul>About You<ul class="py-4 px-28"><li>Good knowledge of Excel, SQL and CRM systems (Access would be advantageous)</li><li>Proven experience in data analysis, data extraction</li><li>Ability to liaise with different levels of stakeholders</li><li>Experience in translating stakeholder requirements into relevant reports</li></ul>Paying up to £35,000 with competitive benefits!Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuNTQ2ODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-09-16T08:44:33Z