6 results for Customer Services in Shrewsbury, Shropshire

HR Operations Manager

Solihull, West Midlands
remote
Contract
- 41 GBP / Yearly
Robert Half are recruiting for an exciting new contract opportunity! This role is fully remote or working from their Solihull offices on a hybrid basis if preferred. The HR Operations Manager is responsible for the effective day-to-day delivery of HR operational services across the business. This role ensures that core HR processes across the employee lifecycle-including onboarding, payroll coordination, HR systems, employee data, benefits administration, and policy governance-are delivered consistently, efficiently, and in line with regulatory requirements.Acting as a key link between the People team, Finance, managers, and external partners, the HR Operations Manager drives service excellence, continuous improvement, and operational efficiency. The role also leads the HR Operations team and uses data, systems, and standardised processes to enhance the employee experience and support informed business decision-making.<h2 data-start="1418" data-end="1445">Key Responsibilities</h2><h3 data-start="1447" data-end="1483">HR Operations & Service Delivery</h3><ul data-start="1484" data-end="2018"><li data-start="1484" data-end="1653">Lead the delivery of HR operational services across the full employee lifecycle, including onboarding, offboarding, payroll coordination, and employee data management.</li><li data-start="1654" data-end="1877">Act as the primary point of contact for operational HR queries and provide pragmatic advice to managers on employee relations matters, including contractual terms, absence management, policies, and consultation processes.</li><li data-start="1878" data-end="2018">Ensure HR services are delivered consistently and in line with internal governance, employment legislation, and data protection standards.</li></ul><h3 data-end="2053" data-start="2020">HR Systems, Data & Compliance</h3><ul data-start="2054" data-end="2513"><li data-start="2054" data-end="2216">Own and optimise the use of the HRIS (Sage HR), ensuring data accuracy, confidentiality, and compliance with GDPR, employment legislation, and ISO requirements.</li><li data-end="2306" data-start="2217">Maintain ownership of the company's HMRC SMS visa portal and ensure ongoing compliance.</li><li data-end="2403" data-start="2307">Conduct regular audits and quality checks to safeguard the integrity of HR data and processes.</li><li data-end="2513" data-start="2404">Leverage workforce data and insights to support senior leadership decision-making and service improvements.</li></ul><h3 data-start="2515" data-end="2554">Leadership & Stakeholder Management</h3><ul data-end="2981" data-start="2555"><li data-start="2555" data-end="2690">Provide line management and development support to the HR Operations team, promoting a high-performance and customer-focused culture.</li><li data-end="2856" data-start="2691">Build strong, collaborative relationships with People teams, Finance, Payroll, regional HR colleagues, and wider stakeholders to ensure joined-up service delivery.</li><li data-start="2857" data-end="2981">Act as the escalation point for complex or sensitive HR operational issues, resolving them efficiently and professionally.</li></ul><h3 data-start="3455" data-end="3484">Change & Project Delivery</h3><ul data-end="3795" data-start="3485"><li data-start="3485" data-end="3594">Lead and support HR Operations activity related to TUPE transfers, restructures, and redundancy programmes.</li><li data-end="3697" data-start="3595">Partner with overseas HR teams to align operational processes and ensure consistency across regions.</li><li data-start="3698" data-end="3795">Provide cross-coverage for international People Operations during peak periods or annual leave.</li></ul><h3 data-end="3823" data-start="3797">Broader People Support</h3><ul data-end="5103" data-start="4211"><li data-end="3989" data-start="3824">Act as the dedicated HR Advisor for specific business units, supporting recruitment activity, employee relations cases, organisational change, and people planning.</li><li data-end="4165" data-start="3990">Contribute to wider People & Culture initiatives beyond core operations, including learning and development delivery, workplace strategy, engagement, and culture programmes.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xNzIyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-16T16:53:52Z

Finance Manager

Macclesfield, Cheshire
remote
Permanent
55000 - 65000 GBP / Yearly
Robert Half is partnering a well established Macclesfield based manufacturing company in the appointment of a qualified Finance Manager to join its growing business within a wider group structure. The successful candidate will take responsibility for all core finance functions from accounting and reporting through to budgeting, forecasting, and commercial financial support, ensuring financial stability, compliance, and providing insightful analysis that helps guide strategic and operational decision-making across the group.Reporting into the Managing Director with a line into the Group Financial Controller, duties are as follows:<ul data-end="2211" data-start="717"><li data-start="717" data-end="919">Lead the full finance function, including day-to-day accounting, management of ledgers, bank reconciliations, creditor/debtor control, and cash-flow management. </li><li data-end="1110" data-start="920">Prepare timely and accurate monthly management accounts, balance sheets, profit & loss statements, cashflow reports, and other financial statements</li><li data-end="1335" data-start="1111">Develop, maintain and monitor budgets and forecasts (short-term and long-term), including variance analysis and scenario modelling to support business planning and growth strategies. </li><li data-start="1336" data-end="1549">Provide financial insight and analysis to senior management and group leadership to support commercial decisions, investments, cost control and profitability optimisation.</li><li data-end="1712" data-start="1550">Ensure compliance with relevant financial regulations, statutory reporting requirements, tax, VAT and other obligations. </li><li data-end="1951" data-start="1713">Manage and lead a team of 3 finance staff; act as a key point of contact within the group for finance interactions and consolidate group-level financial information where required.</li><li data-start="1952" data-end="2211">Drive improvement and standardisation of finance processes and systems (e.g. accounting software, process automation, internal control frameworks) to ensure efficiency, accuracy, and scalability as the business grows. </li></ul>Candidate Requirements<ul data-end="3437" data-start="2242"><li data-end="2386" data-start="2242">Fully qualified accountant (e.g. ACA / ACCA / CIMA) or equivalent recognised qualification/experience.</li><li data-end="2386" data-start="2242">Post-qualification experience in a Finance Manager (or senior finance) role, ideally within an SME or group-structured business.</li><li data-end="2759" data-start="2581">Strong technical accounting skills, including experience with UK accounting standards, month-end and year-end close, financial statement preparation, and financial reporting.</li><li data-end="2962" data-start="2760">Proven ability in budgeting, forecasting, financial planning and analysis; comfortable preparing and presenting financial information to senior stakeholders and supporting strategic decision-making.</li><li data-start="2963" data-end="3115">Excellent commercial awareness: ability to understand and interpret business performance, profitability drivers, costs, margins and financial risks.</li><li data-start="3116" data-end="3286">Strong Excel skills, SAP advantageous</li><li data-end="3437" data-start="3287">Strong communication and leadership abilities; capable of managing and liaising with multiple stakeholders across departments and the wider group.</li></ul>What's On Offer <ul data-end="4008" data-start="3474"><li data-end="3587" data-start="3474">A key role within a group environment, offering exposure to multiple business units and commercial functions.</li><li data-end="3729" data-start="3588">Opportunity to shape and drive financial strategy, improve financial processes, and have a meaningful impact on growth and profitability.</li><li data-start="3730" data-end="3855">Collaboration with senior leadership and operational teams, influencing business decisions with robust financial insight.</li><li data-end="4008" data-start="3856">A dynamic, evolving environment where flexibility and proactive thinking are valued, and where the finance function plays a central, strategic role.</li></ul>This is a great business to be part of, a friendly and supportive team offering hybrid working and on-site parking. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjA3MjU5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2025-12-01T16:22:09Z

Financial Controller

Walsall, West Midlands
remote
Temporary
78000 - 85000 GBP / Yearly
Interim Financial Controller (6 Month FTC)Walsall | £300 per day | Manufacturing | On-Site, 5 days a weekAre you an experienced Finance professional with a track record in manufacturing environments? We are looking for an Interim Financial Controller that can drive business understanding: evaluate falling sales, support turnaround strategies with actionable recommendations, and engage confidently with senior stakeholders.Our client is a manufacturing business in Walsall, seeking an experienced for a hands on, on site assignment. Following the acquisition by a larger group, the company is facing declining sales and needs an expert who can grasp the business quickly and provide stability and insight during a transitional phase. Overview:<ul><li>Take full ownership of the site's finance function, ensuring robust financial controls, reporting, and compliance</li><li>Direct and manage all aspects of financial planning & analysis, budgeting, and cost controls, providing insights into under performance and business risks</li><li>Prepare and present detailed financial and operational analysis to senior stakeholders, including the new parent company</li><li>Drive business understanding: evaluate falling sales, uncover what is really going on, and support turnaround strategies with actionable recommendations</li></ul> Key Responsibilities:<ul><li>Lead the financial management and reporting for the business.</li><li>Conduct a thorough review of financial processes, controls, and reporting structures.</li><li>Partner with leadership to identify areas of operational and profitability improvement.</li><li>Provide clear insight into cost control, working capital, and cash flow management.</li><li>Oversee statutory, financial, and management reporting requirements</li><li>Prepare accurate, timely monthly accounts and management reports.</li><li>Support the site in budget, forecast, and audit activities.</li><li>Lead and mentor a small finance team</li><li>Engage confidently with senior stakeholders.</li></ul> Ideal Candidate:<ul><li>Qualified (ACA, ACCA, CIMA) Finance leader with previous experience as a Financial Controller in an SME manufacturing setting</li><li>Proven track record running a plant or making an impact in a similar site based finance role</li><li>Strong stakeholder management and communication skills, confident in presenting to senior management/owners</li><li>Analytical, hands on, and resilient, with a high level of commercial acumen</li></ul> Contract Details:<ul><li>Start: ASAP</li><li>Location: Walsall (on site, 5 days per week)</li><li>Day Rate: £300</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/VGluby5GcmVldGguNDQ2NzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-01-09T16:44:25Z

Facilities Coordinator

Cheshire, Cheshire
remote
Temporary
13 - 14 GBP / Hourly
FACILITIES COORDINATOR - UP TO 14/HR - 4 MONTH TEMP ROLE - WARRINGTON - HYBRID Robert Half are delighted to be assist a long-standing client in their search for a Facilities Coordinator for a 4 month assignment offering up to £14/hr! Things to know: <ul><li>Job Title: Facilities Coordinator </li><li>Rate: £13/hr - £14/hr + holiday pay </li><li>Location: Warrington - hybrid </li><li>Working hours: Monday - Friday, 8:00 - 17:00 with 1hr unpaid lunch </li><li>Assignment length: January 2026 - April 2026 (potential for temp to perm) </li><li>Free onsite parking and easily accessible via public transport </li></ul>Responsibilities: <ul><li>Support the CDM with finance reporting, including WIP management, invoice preparation, debt control, and variance analysis.</li><li>Assist with PPM costing, planning, budget tracking, and variation management to ensure alignment with PFI schedules.</li><li>Monitor unitary charges, lifecycle expenditure, and provide financial analysis and reporting.</li><li>Coordinate subcontract renewals and process annual purchase orders.</li><li>Support audits by preparing documentation and evidence files.</li><li>Compile PPM and reactive maintenance data for performance reports and SPF mitigation.</li><li>Maintain accurate records in CAFM and Systems Link, including energy consumption and work order progress.</li><li>Process access-to-work requests and manage contractor access during school hours.</li><li>Track compliance, upload documentation to SharePoint, and manage the FC inbox.</li><li>Provide general support to the CDM and Engineering Team, including ordering supplies and uniforms.</li></ul>Requirements: <ul><li>Computer Literacy (Microsoft packages). </li><li>Good communication and organisational skills. </li><li>Good attention to detail. </li><li>Ability to work on own initiatives. </li><li>Team player. </li><li>Facilities experience desirable, but not essential. </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMDMyMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2025-12-11T13:25:39Z

Junior Accountant

Worcester, Worcestershire
remote
Temporary
- GBP / Yearly
Robert Half is delighted to be partnering with a large, reputable family-run accounting firm to recruit a Temporary Junior Accountant (ACCA Qualified). This is an excellent opportunity for a newly qualified or early-career accountant to join a supportive, people-focused business with the possibility of a permanent position for the right individual.The firm is well-established, highly respected, and prides itself on its collaborative culture, long-term client relationships, and commitment to developing its team.<h2 data-end="963" data-start="936">Key Responsibilities</h2>As the Junior Accountant, you will support the finance team with a wide range of duties, including:<ul data-start="1065" data-end="1675"><li data-start="1065" data-end="1121">Preparation of statutory and management accounts</li><li data-start="1122" data-end="1210">Posting general ledger entries, journals, and performing account reconciliations</li><li data-start="1211" data-end="1266">Assisting with VAT returns and compliance tasks</li><li data-end="1345" data-start="1267">Supporting senior accountants with audit preparation and documentation</li><li data-end="1410" data-start="1346">Helping manage accounts payable and receivable processes</li><li data-end="1469" data-start="1411">Ensuring accurate maintenance of financial records</li><li data-start="1470" data-end="1538">Responding to client queries in a professional and timely manner</li><li data-end="1602" data-start="1539">Contributing to month-end and year-end close activities</li><li data-end="1675" data-start="1603">Identifying opportunities to streamline processes and improve accuracy</li></ul><h2 data-end="1717" data-start="1682">Skills & Experience Required</h2><ul data-end="2310" data-start="1718"><li data-end="1787" data-start="1718">ACCA qualified (newly qualified or up to 2 years' experience)</li><li data-end="1843" data-start="1788">Practice experience is beneficial but not essential</li><li data-end="1917" data-start="1844">Strong understanding of accounting principles and financial reporting</li><li data-start="1918" data-end="1994">Proficiency in accounting software such as Xero, Sage, or QuickBooks</li><li data-end="2023" data-start="1995">Advanced MS Excel skills</li><li data-start="2024" data-end="2088">Exceptional attention to detail and strong numerical ability</li><li data-start="2089" data-end="2164">Comfortable working in a fast-paced environment with multiple deadlines</li><li data-start="2165" data-end="2236">Confident communicator with a professional, client-centric approach</li><li data-start="2237" data-end="2310">Proactive, eager to learn, and keen to develop within a supportive team</li></ul><h2 data-end="2339" data-start="2317">What's on Offer</h2><ul data-start="2340" data-end="2691"><li data-end="2419" data-start="2340">The opportunity to join a highly respected, family-run accountancy practice</li><li data-end="2497" data-start="2420">Competitive temporary contract with genuine potential to go permanent</li><li data-end="2542" data-start="2498">A warm and inclusive working environment</li><li data-end="2619" data-start="2543">Exposure to a variety of clients and technical development opportunities</li><li data-start="2620" data-end="2691">Support from Robert Half throughout the hiring and onboarding process</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xOTk0NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-11-24T16:27:18Z

Credit Control Supervisor

Bickenhill, West Midlands
remote
Permanent
45000 - 50000 GBP / Yearly
Credit Control Team Lead Location: Birmingham Salary: £45,000-£50,000 (DOE) Robert Half has been retained exclusively to recruit a Senior Credit Control Team lead for a well-established national business. The company has a small, supportive finance team and is looking for someone who can take full ownership of the credit control function and progress into a leadership role. Key Requirements -Strong credit control background with proven results -Excellent communication, negotiation, and organisational skills -Experience mentoring or leading a team Key Responsibilities -Lead and support the credit control team -Drive timely cash collection and manage overdue debt -Maintain accurate ledgers and communication logs -Work closely with senior leadership on reporting and debt strategy What's on Offer -£45k-£50k DOE -28 days holiday -Clear progression into credit control leadership -Supportive team environment -On-site parking and easy access locationRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2FpdGxpbi5TbWl0aC4yNzUyOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-05T16:32:41Z