Search jobs now Upload your CV Create a job alert Explore how we help job seekers Contract talent Permanent talent Interim management Learn how we work with you Executive search Finance and accounting Technology and IT Risk and compliance Digital, marketing and creative Administrative and office support Legal Human resources Technology Risk, audit and compliance Finance Digital, marketing and customer experience Legal Operations Human resources 2027 Salary Guide Case studies Towards the C-Suite 2035 Scaling Britain Shaping the future of tech Press room AI in recruiting Salary and hiring trends Future of work Flexible working Work-life balance Inclusion Browse jobs Find your next hire Our locations

Add your latest CV to match with open positions

10 results for Customer Services Assistant Administrator in Sevenoaks, Kent

Customer Service
  • High Wycombe, Buckinghamshire
  • remote
  • Temporary
  • 15 - 16 GBP / Hourly
  • <h1>Customer Service &amp; Operations Administrator</h1><p>Location: High Wycombe<br />Pay rate: £15 per hour + holiday pay<br />Contract: 3-month temporary contract with potential to become permanent<br />Start date: ASAP</p><h2>The Role</h2><p>We are currently recruiting for a Customer Service &amp; Operations Administrator to join a busy team based in High Wycombe. This is an initial 3-month temporary position with the potential to become permanent.</p><p>The successful candidate will play an important role in providing excellent customer service and administrative support, responding to enquiries, resolving issues and ensuring operational processes run smoothly.</p><h2>Key Responsibilities</h2><ul><li><p>Answer incoming calls and respond to customer enquiries promptly and professionally.</p><br><br></li><li><p>Manage customer and stakeholder queries through a ticketing system.</p><br><br></li><li><p>Assist customers with membership registrations and account queries.</p><br><br></li><li><p>Provide administrative support with operational processes, changes and general enquiries.</p><br><br></li><li><p>Build and maintain positive relationships with customers and stakeholders.</p><br><br></li><li><p>Assist with complaint handling and escalate issues where appropriate.</p><br><br></li><li><p>Support compliance-related administration and maintain accurate records.</p><br><br></li><li><p>Ensure administrative tasks are completed accurately and within agreed deadlines.</p><br><br></li><li><p>Work collaboratively with the wider team and support changing business needs.</p><br><br></li></ul><h2>Skills and Experience</h2><ul><li><p>Previous experience in a customer service or administration role.</p><br><br></li><li><p>Strong organisational skills and attention to detail.</p><br><br></li><li><p>Excellent written and verbal communication skills.</p><br><br></li><li><p>Ability to manage multiple tasks and maintain accurate records.</p><br><br></li><li><p>A proactive approach to problem-solving.</p><br><br></li><li><p>Ability to work independently and as part of a team.</p><br><br></li><li><p>Experience using Microsoft Dynamics would be advantageous.</p></li><li>If you have accounting background, that is a plus. </li></ul><h2>Working Hours and Location</h2><ul><li><p>Based in High Wycombe.</p><br><br></li><li><p>Initially office-based five days per week, moving to three days in the office and two days working from home.</p><br><br></li><li><p>Monday to Thursday: 9am-5pm</p><br><br></li><li><p>Friday: 9am-4pm.</p><br><br></li><li><p>Saturday: Currently one Saturday per month, 9:30am-2:30pm.</p><br><br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDA4NjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-29T17:04:32Z
Customer Service Assistant
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <h1>Customer Service Specialist</h1><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based<br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><h3>The Opportunity</h3><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><h3>Key Responsibilities</h3><ul><li><p>Provide customer support via telephone, email and live chat across multiple customer programmes.</p></li><li><p>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</p></li><li><p>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</p></li><li><p>Respond to queries regarding orders, payments, refunds, credits and payment status.</p></li><li><p>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</p></li><li><p>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</p></li><li><p>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</p></li><li><p>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</p></li><li><p>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</p></li><li><p>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</p></li><li><p>Identify recurring customer issues and recommend improvements to processes and service delivery.</p></li></ul><h3>About You</h3><p>To be successful in this role, you will ideally have:</p><ul><li><p>At least 2 years' experience within a customer service or contact-centre environment.</p></li><li><p>Excellent written and verbal communication skills.</p></li><li><p>Experience handling customer enquiries across telephone, email and live chat.</p></li><li><p>A strong understanding of customer service KPIs and working towards performance targets.</p></li><li><p>Experience using ticketing systems or customer relationship management (CRM) software.</p></li><li><p>The ability to manage multiple enquiries and processes simultaneously.</p></li><li><p>A calm, professional and empathetic approach when dealing with customer complaints.</p></li><li><p>Strong attention to detail and the ability to accurately maintain customer records.</p></li><li><p>A good understanding of data protection and customer confidentiality.</p></li><li><p>Basic knowledge of mobile devices and common smartphone queries.</p></li><li><p>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</p></li></ul><h3>Desirable Experience</h3><ul><li><p>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</p></li><li><p>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</p></li><li><p>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</p></li><li><p>Additional European language skills, such as French, German, Spanish or Italian.</p></li><li><p>Knowledge of the Consumer Rights Act 2015.</p></li></ul><h3>The Company</h3><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44Nzg4MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-11-03T16:57:47Z
Customer Service Specialist
  • Bracknell, Berkshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p><strong>Customer Service Specialist</strong></p><p><strong>Location:</strong> Bracknell, Berkshire<br /><strong>Salary:</strong> £28,000 - £35,000 per annum<br /><strong>Working Pattern:</strong> Full-time, office-based / 5 days per week in the office <br /><strong>Experience:</strong> Minimum 2 years' relevant experience</p><p><strong>The Opportunity</strong></p><p>We are recruiting for a Customer Service Specialist to join a growing international business operating within the mobile technology and consumer electronics sector.</p><p>The business specialises in the distribution of pre-owned and refurbished mobile devices, working with leading consumer technology brands and retailers to deliver a range of customer programmes, including mobile phone trade-ins, device buy-backs and refurbished device sales.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><p>You will be responsible for delivering an excellent customer experience across telephone, email and live chat, handling enquiries, resolving complaints and managing queries relating to orders, trade-ins, payments, returns and warranties.</p><p><strong>Key Responsibilities</strong></p><ul type="disc"><li>Provide customer support via telephone, email and live chat across multiple customer programmes.</li><li>Handle enquiries relating to mobile device trade-ins, buy-backs, refurbished device sales and associated services.</li><li>Support customers throughout the trade-in process, including submissions, device receipt, inspections and valuations.</li><li>Respond to queries regarding orders, payments, refunds, credits and payment status.</li><li>Manage returns, replacements and warranty claims, ensuring cases are resolved efficiently.</li><li>Take ownership of customer complaints, providing timely resolutions and escalating more complex issues where necessary.</li><li>Work towards customer service KPIs, including service levels, response times and first-contact resolution.</li><li>Accurately record customer interactions, enquiries and outcomes within the relevant ticketing systems.</li><li>Liaise with internal departments, including logistics, quality control and finance, to resolve outstanding customer queries.</li><li>Follow established procedures and ensure compliance with data protection requirements, including UK GDPR.</li><li>Identify recurring customer issues and recommend improvements to processes and service delivery.</li></ul><p><strong>About You</strong></p><p>To be successful in this role, you will ideally have:</p><ul type="disc"><li>At least 2 years' experience within a customer service or contact-centre environment.</li><li>Excellent written and verbal communication skills.</li><li>Experience handling customer enquiries across telephone, email and live chat.</li><li>A strong understanding of customer service KPIs and working towards performance targets.</li><li>Experience using ticketing systems or customer relationship management (CRM) software.</li><li>The ability to manage multiple enquiries and processes simultaneously.</li><li>A calm, professional and empathetic approach when dealing with customer complaints.</li><li>Strong attention to detail and the ability to accurately maintain customer records.</li><li>A good understanding of data protection and customer confidentiality.</li><li>Basic knowledge of mobile devices and common smartphone queries.</li><li>Flexibility to work shifts, including occasional weekends and bank holidays on a rota basis.</li></ul><p><strong>Desirable Experience</strong></p><ul type="disc"><li>Experience within the mobile phone, telecommunications, electronics or e-commerce sectors.</li><li>Previous exposure to device trade-in, buy-back, warranty or refurbished technology programmes.</li><li>Experience supporting multiple brands or customer programmes within an outsourced or BPO environment.</li><li>Additional European language skills, such as French, German, Spanish or Italian.</li><li>Knowledge of the Consumer Rights Act 2015.</li></ul><p><strong>The Company</strong></p><p>You will be joining an established international business operating within the global mobile technology and refurbished device market.</p><p>With operations across the UK, Europe, the Americas and Asia-Pacific, the organisation works with major technology manufacturers, retailers and commercial partners to extend the lifecycle of mobile devices and support the growing secondary technology market.</p><p>The business has an entrepreneurial culture, placing real emphasis on teamwork, flexibility, accountability and continuous improvement. As its customer programmes continue to expand, this is an exciting opportunity to become part of a growing operation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNTE4NTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-11-03T16:05:05Z
Accounts Assistant
  • London, London
  • remote
  • Permanent
  • 35000 - 40000 GBP / Yearly
  • <p><strong>Company</strong></p><p>This is a rapidly expanding IT services and consulting business based in London. They specialise in designing and implementing robust IT infrastructure across various key industries in UK and Europe.</p><p>Due to continued growth, they are looking to hire an experienced Accounts Assistant to join their London based team. This position will be <strong>full-time in office.</strong></p><p><strong>Role</strong></p><p>Reporting into the Director, the Accounts Assistant will work closely with the wider business taking ownership of accounts payable/receivable duties, reconciliations and sales support.</p><p>Key responsibilities include:</p><ul><li>Process customer orders and raise supplier purchase orders, ensuring accuracy and timely delivery.</li><li>Raise customer invoices, process supplier invoices and credit notes, and maintain accurate financial records in Xero.</li><li>Allocate customer payments, assist with bank reconciliations and maintain organised financial documentation.</li><li>Manage credit control, chase overdue invoices and monitor customer credit limits.</li><li>Liaise with customers, suppliers and internal teams to resolve queries, discrepancies and outstanding information.</li><li>Maintain aged debt reports, monitor payment commitments and escalate overdue accounts where necessary.</li><li>Provide general sales and finance administration support, ensuring records are accurate and procedures are followed.</li></ul><p><strong>Profile</strong></p><p>The ideal profile for this Accounts Assistant position, should have the following:</p><ul><li>2-4 years of experience within an Accounts Assistant capacity or similar.</li><li>Experience across accounts payable, credit control, order processing or sales support would be beneficial.</li><li>Proficiency working with Xero.</li><li>AAT studier (Level 2/3) would be ideal or similar.</li><li>Ideally prior industry experience within a scale-up / SME business.</li><li>Excellent communication skills, both written and verbal.</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>£35,000 - £40,000 plus additional benefits:</p><ul><li><strong>Full-time in office </strong></li><li>Support for studies</li><li>Standard pension scheme</li><li>20 days holiday + bank holidays</li><li>Regular company socials, free lunches and more.</li></ul><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjMwNDIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-10-14T14:23:42Z
Accounts Assistant
  • High Wycombe, Buckinghamshire
  • remote
  • Permanent
  • 30000 - 35000 GBP / Yearly
  • <p data-pm-slice="1 1 []"><strong>Looking to broaden your accounting experience, work closely with senior finance leadership and take the next step in your finance career?</strong> This is an excellent opportunity to join an established international technology business offering a varied role, a collaborative working environment and support towards your AAT qualification.</p><p>Robert Half is partnering with this business to recruit a Finance Assistant for its team in High Wycombe. With operations spanning the UK, US and Australia, you'll gain exposure to international finance activities and a broad range of accounting responsibilities.</p><p>Reporting directly to the Finance Director and working alongside another Finance Assistant, you'll contribute to the smooth running of the finance function, develop your technical skills and help improve financial processes across the business.</p><h2>The Role</h2><p>You'll play an important part in the day-to-day running of the finance function, with responsibilities including:</p><ul data-spread="false"><li><p><strong>Management Accounts:</strong> Supporting the preparation and analysis of monthly management accounts.</p></li><li><p><strong>Month-End Reporting:</strong> Assisting with the monthly close process, preparing journals and ensuring the general ledger is accurate.</p></li><li><p><strong>Balance Sheet Reconciliations:</strong> Preparing supporting schedules and completing reconciliations to maintain the integrity of financial records.</p></li><li><p><strong>Financial Analysis:</strong> Producing and analysing weekly bookings, billings and backlog reports, alongside sales and cash reporting.</p></li><li><p><strong>Cost Control:</strong> Supporting the monitoring and management of overhead expenditure.</p></li><li><p><strong>VAT &amp; GST:</strong> Assisting with quarterly VAT and GST returns and supporting import-related accounting requirements.</p></li><li><p><strong>Audit Support:</strong> Providing information and documentation for internal and external audits.</p></li><li><p><strong>Transactional Finance:</strong> Providing cover across accounts payable and accounts receivable when required.</p></li><li><p><strong>Systems &amp; Processes:</strong> Maintaining exchange rates within SAP Business One and identifying opportunities to improve processes, reporting and functionality.</p></li><li><p><strong>Wider Finance Support:</strong> Assisting the Finance Director and finance team with additional accounting activities as needed.</p></li></ul><p>You'll work collaboratively with the other Finance Assistant to share knowledge, coordinate responsibilities and ensure the finance function runs smoothly across the business's international entities.</p><h2>About You</h2><p>We're looking for someone with a positive, proactive approach who enjoys working as part of a team and is keen to develop their accounting expertise.</p><p>You'll ideally have:</p><ul data-spread="false"><li><p>Previous experience in a finance or accounting role, with exposure to management accounts and month-end processes.</p></li><li><p>A good understanding of general ledger accounting, journals and balance sheet reconciliations.</p></li><li><p>Strong Excel skills and confidence using financial systems.</p></li><li><p>Excellent attention to detail and the ability to manage competing priorities and deadlines.</p></li><li><p>Good communication and organisational skills, with a collaborative approach to working.</p></li><li><p>An interest in improving processes and developing your technical capabilities.</p></li></ul><p>Experience with SAP Business One and Concur would be advantageous, as would exposure to multi-entity accounting and VAT/GST. AAT studies, whether completed or in progress, would be beneficial, although a willingness to learn and develop is equally important.</p><h2>What's on Offer?</h2><ul data-spread="false"><li><p><strong>Salary up to £35,000</strong>, with AAT study support.</p></li><li><p><strong>Broad accounting exposure:</strong> Develop your experience across management accounts, reporting, reconciliations and transactional finance.</p></li><li><p><strong>Direct access to senior leadership:</strong> Work closely with the Finance Director and gain insight into the wider finance function.</p></li><li><p><strong>International experience:</strong> Support financial activities across the UK, US and Australia.</p></li><li><p><strong>A collaborative team:</strong> Join a finance team where you can share responsibilities, learn from colleagues and contribute ideas.</p></li><li><p><strong>Process improvement:</strong> Have the opportunity to suggest improvements and help make the finance function more efficient.</p></li></ul><p>If you're looking for a varied Finance Assistant role where you can build your technical knowledge, gain international exposure and develop your career within a supportive team, we'd love to hear from you.</p><p><strong>Apply today through Robert Half to find out more.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMTk0NDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-21T08:00:10Z
Finance Assistant & Payroll Lead
  • Camberley, Surrey
  • remote
  • Temporary
  • 30000 - 35000 GBP / Yearly
  • <p></p><h1>Payroll Lead &amp; Finance Administrator</h1><p><strong>12-Month Fixed-Term Contract</strong></p><p><strong>Location:</strong> Camberley (4 days office-based, 1 day from home)<br /> <strong>Salary:</strong> £30,000 - £35,000</p><p>An established business is seeking an experienced Payroll Lead &amp; Finance Administrator to join the team on a 12-month fixed-term contract. This is a varied position offering responsibility for the end-to-end payroll process, alongside supporting wider finance administration activities.</p><p>This role would suit a payroll professional who has previously taken ownership of payroll and enjoys working within a collaborative finance environment.</p><h2>Key Responsibilities:</h2><ul><li>Lead and manage the end-to-end monthly payroll process, ensuring accuracy and compliance.</li><li>Maintain payroll records and process employee changes, overtime, deductions and statutory payments.</li><li>Act as the primary point of contact for payroll-related queries.</li><li>Ensure payroll submissions and reporting deadlines are met.</li><li>Reconcile payroll information and support month-end activities.</li><li>Assist with sales invoicing, supplier payments and general finance administration.</li><li>Support financial reporting, reconciliations and audit requirements.</li><li>Work closely with Finance and HR to ensure accurate employee and payroll data.</li></ul><h2>About You:</h2><ul><li>Previous experience leading and processing payroll from start to finish.</li><li>Strong understanding of UK payroll legislation and payroll best practice.</li><li>Experience working within a finance or accounts function.</li><li>Confident using payroll systems and Excel.</li><li>Highly organised with excellent attention to detail.</li><li>Able to manage deadlines and prioritise workloads effectively.</li><li>Strong communication skills and a proactive approach.</li></ul><h2>What's on Offer:</h2><ul><li>Salary of £30,000 - £35,000.</li><li>12-month fixed-term contract.</li><li>Hybrid working (4 days in the office, 1 day from home).</li><li>Friendly and supportive team environment.</li><li>Opportunity to take ownership of payroll within a broad and varied finance position.</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNDgyMzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-28T18:36:39Z
Debt Recovery Specialist
  • Basingstoke, Hampshire
  • remote
  • Temporary
  • 19 - 22 GBP / Hourly
  • <p></p><h3>Interim Debt Recovery Specialist</h3><p><strong>Location:</strong> Basingstoke (Office-Based)<br /> <strong>Contract:</strong> Interim Contract | Initial 3-Month Assignment<br /> <strong>Start Date:</strong> Immediate / Short Notice Preferred</p><br><br>The Opportunity<br><br><p>We are supporting a well-established organisation seeking an experienced <strong>Debt Recovery Specialist</strong> to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.</p><p>This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact.</p><br><br>Key Responsibilities<br><br><ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul><br><br>About You<br><br><ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul><br><br>What's on Offer<br><br><ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul><p><strong>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds.</strong></p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-08T10:39:58Z
Accounts Assistant
  • North West London, London
  • remote
  • Permanent
  • 33000 - 36000 GBP / Yearly
  • <p><strong>Company</strong></p><p>This is a rapidly growing SaaS &amp; Marketing business based in North West London. They help businesses reward &amp; retain customers through various campaigns utilising their intuitive platform.</p><p>Due to continued growth, they are looking to recruit an experienced Accounts Assistant to join their finance department.</p><p><strong>Role</strong></p><p>Reporting into the Finance Director, the Accounts Assistant will take on a broad position covering the Accounts Payable/Receivable and reconciliations activity across the team.</p><p>Key duties include:</p><ul><li>Daily bank reconciliations, and ownership in accounts payable &amp; receivable</li><li>Production, posting and distribution of client invoices</li><li>Maintenance of debtor ledger and production of client statements</li><li>Following up with clients on overdue invoices</li><li>Posting of supplier invoices</li><li>Reconciling supplier statements</li><li>Processing and review of staff expenses and company cards,</li><li>Preparation of BACS run</li><li>Support the Management Accountant with month end processes, including bank reconciliations, VAT, journals and balance sheet reconciliations</li></ul><p><strong>Profile</strong></p><p>The ideal profile for this Accounts Assistant position, should have the following:</p><ul><li>2-3+ years of experience within a similar Accounts Assistant / Finance Assistant capacity</li><li>Strong proficiency owning payable and receivable processes, as well as reconciliations</li><li>Ability to multi-task and work under pressure to tight deadlines</li><li>High levels of proficiency in Excel</li><li>Familiarity with Xero accounting software</li><li>Comfortable using AI tools such as Claude</li><li>Excellent communication skills, both written and verbal</li><li>Early stage studier (ideally AAT or equivalent)</li></ul><p><strong>Salary &amp; Benefits</strong></p><p>£33,000 - £36,000 + additional benefits including:</p><ul><li>Hybrid working structure</li><li>Discretionary bonus</li><li>Study support package</li><li>Pension scheme</li><li>Regular company socials &amp; more</li></ul><p>The salary range/rates of pay is dependent upon your experience, qualifications or training. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGF2aWQuU2hvZ2Vsb2xhLjk0MTY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-09-20T21:25:40Z
German Speaking Collections Agent
  • City of London, London
  • remote
  • Permanent
  • 30000 - 33500 GBP / Yearly
  • <p><strong>German Speaking Collections Agent | Central London | Hybrid | £30k-£33.5k + £7k-10k OTE Bonus</strong></p><p>We are hiring a <strong>German-speaker</strong> to join a multi-geo Collections and Recoveries team, supporting both <strong>German and UK portfolios</strong>.</p><p>This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>Fluent in <strong>German and English</strong> (written and verbal)</li><li>Background in <strong>credit control or collections</strong> advantageous <strong>but not essential - this role offers training for complete beginners</strong></li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym and other amenities</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuOTUwODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-02T07:11:45Z
Credit Control Clerk
  • City of London, London
  • remote
  • Contract
  • 19 - 21 GBP / Hourly
  • <p>Robert Half Finance &amp; Accounting are partnering with a leading Tech business in London to recruit an immediate, Interim Credit Control Clerk for 3-6 months.</p><p><strong>Role:</strong></p><p>Our client is looking for an immediate interim Credit Control Clerk to assist them for 3-6 months. You will be responsible for following duties:</p><ul><li>Solely manage a high-volume ledger of approximately 500-700 customer accounts.</li><li>Take full ownership of the credit control and debt collection process across the assigned portfolio.</li><li>Manage a ledger of approximately £2 million, with a strong focus on reducing outstanding and aged debt.</li><li>Proactively pursue 150+ days aged debt, implementing effective collection strategies to recover outstanding balances.</li><li>Work within a high-volume credit control environment, prioritising workload and managing multiple accounts effectively.</li><li>Carry out detailed account reconciliations and resolve discrepancies.</li><li>Investigate and resolve queries, disputes and issues preventing payment.</li><li>Problem-solve complex account and payment issues to drive debt recovery.</li><li>Investigate potential bad debt, identifying root causes and taking appropriate action.</li><li>Maintain accurate account records and ensure all collection activity is documented.</li><li>Work independently and take full responsibility for achieving collection targets and improving debtor performance.</li></ul><p><strong>Profile:</strong></p><p>The successful interim Credit Control Clerk will have 3+ years experience. <br /> You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Salary &amp; Benefits:</strong></p><p>This role is paying between £18-£21p/h - DOE</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjQ1ODk1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-09-14T08:26:16Z