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9 results for Service Delivery Manager in Reading, Reading

Head of Software Delivery -Global Leader!
  • London, London
  • remote
  • Permanent
  • 120000 - 125000 GBP / Yearly
  • <p><strong>Head of Software Delivery -Global Leader! </strong></p><p> </p><p><strong>Robert Half Limited is representing this role.</strong></p><p><strong>Based in North West London (Full time onsite working) Flex on offer for school pick up and drop offs. </strong></p><p><strong>£120,000 -£125,000 </strong></p><p><strong>Excellent package with up to 20% bonus.</strong></p><p><br /> Join a multi-billion-pound global organisation undergoing major technology modernisation. This brand-new role we are looking for someone from a software development background this is a MUST!</p><p> </p><p> </p><p><strong>This Is the Role</strong></p><p>This is a <strong>senior, high-impact leadership role</strong> for a Head of Delivery who wants real ownership.</p><p>You'll take control of <strong>end-to-end software delivery and operations</strong>, align engineering execution directly to business outcomes, and build a delivery organisation that moves fast, scales cleanly and delivers measurable value.</p><p>This is <strong>not</strong> a passive governance role.</p><p>This is about <strong>driving change</strong>, modernising delivery, and setting the standard for how software is built and run.</p><p> </p><p><strong>What You'll Own</strong></p><ul><li>Full ownership of <strong>software delivery and operational performance</strong> across multiple teams and platforms.</li><li>Alignment of delivery execution to <strong>business strategy and product roadmaps</strong> - no output without outcomes.</li><li>Design and operation of a <strong>service-led delivery model</strong>, including service portfolios, SLAs and accountability.</li><li>Building, leading and retaining <strong>high-performing engineering and delivery teams</strong>.</li><li>Scaling <strong>modern delivery practices</strong>: agile product teams, platform engineering, DevOps and CI/CD.</li><li>Defining and owning <strong>hard KPIs</strong> that matter - delivery predictability, developer productivity, quality and resilience.</li><li>Using <strong>AI across the SDLC</strong> to increase speed, quality and engineering throughput.</li><li>Driving continuous improvement across <strong>DevSecOps, automation, quality and security</strong>.</li><li>Owning <strong>incident, change and release management</strong> and leading through major transitions and transformations.</li></ul><p> </p><p><strong>What We're Looking For</strong></p><ul><li>Proven experience leading <strong>software delivery at scale</strong> in complex environments.</li><li>A delivery leader who <strong>executes</strong>, not just governs.</li><li>Strong product mindset with the ability to turn strategy into shipped outcomes.</li><li>Deep knowledge of <strong>modern engineering and DevOps practices</strong>.</li><li>Exceptional people leadership - you build teams others want to join.</li><li>Commercially minded, outcome-focused and comfortable being accountable.</li></ul><p> </p><p><strong>Why This Role</strong></p><ul><li>Real authority and ownership.</li><li>Direct influence on technology strategy and delivery.</li><li>A chance to <strong>reset how software delivery works</strong>.</li><li>Competitive package with <strong>up to 20% bonus</strong>.</li></ul><p> </p><p>Fast two stage interview process- APPLY NOW!! </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS41MDUzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-02T08:09:59Z
Senior Field Engineer
  • City of London, London
  • remote
  • Permanent
  • 40000 - 45000 GBP / Yearly
  • <h2 data-end="310" data-start="281">Senior IT Field Engineer</h2><h3 data-end="432" data-start="367">Lead from the front and help shape a growing service function</h3><p data-end="722" data-start="434">We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. The business has quickly become a trusted partner to commercial clients across London, delivering modern, reliable telecoms and data solutions.</p><p data-start="724" data-end="1080">We're now looking for an experienced <strong data-start="761" data-end="789">Senior IT Field Engineer</strong> to join our service delivery function. This role is ideal for someone who enjoys being hands-on while also mentoring others, improving processes and helping to shape how technical support is delivered. For the right person, there is a clear pathway into a <strong data-start="1046" data-end="1070">Service Desk Manager</strong> position.</p><h3 data-start="1082" data-end="1095">About you</h3><p data-start="1097" data-end="1142">You'll be a great fit if you are someone who:</p><ul data-start="1144" data-end="1643"><li data-start="1144" data-end="1204"><p data-end="1204" data-start="1146">Is highly trustworthy, professional and leads by example</p></li><li data-start="1205" data-end="1282"><p data-start="1207" data-end="1282">Has strong technical foundations and enjoys sharing knowledge with others</p></li><li data-start="1283" data-end="1341"><p data-end="1341" data-start="1285">Is driven, accountable and takes ownership of outcomes</p></li><li data-start="1342" data-end="1419"><p data-start="1344" data-end="1419">Is customer-focused and confident managing expectations with stakeholders</p></li><li data-start="1420" data-end="1499"><p data-end="1499" data-start="1422">Brings calm, positive leadership in fast-moving or high-pressure situations</p></li></ul><h3 data-start="1645" data-end="1657">The role</h3><p data-end="1905" data-start="1659">As a Senior IT Field Engineer, you will balance hands-on field work with leadership responsibilities. You'll attend customer sites to activate and support connectivity services while also acting as a technical escalation point for the wider team.</p><p data-end="2255" data-start="1907">You'll work closely with the service desk, account managers, suppliers and building management teams to ensure smooth onboarding, rapid issue resolution and a consistently high standard of service.</p><h3 data-start="2447" data-end="2471">Key responsibilities</h3><ul data-end="3321" data-start="2473"><li data-end="2583" data-start="2473"><p data-end="2583" data-start="2475">Leading by example on customer sites, activating services and resolving complex IT and connectivity issues</p></li><li data-end="2658" data-start="2584"><p data-end="2658" data-start="2586">Acting as an escalation point for the service desk and field engineers</p></li><li data-start="2659" data-end="2729"><p data-start="2661" data-end="2729">Mentoring and coaching junior engineers, both on-site and remotely</p></li><li data-end="2834" data-start="2730"><p data-start="2732" data-end="2834">Working closely with the service desk to improve ticket handling, communication and resolution times</p></li><li data-start="2835" data-end="2925"><p data-end="2925" data-start="2837">Liaising with account managers and keeping customers informed on progress and outcomes</p></li><li data-start="2926" data-end="3012"><p data-end="3012" data-start="2928">Coordinating with suppliers and network operators on installs, faults and projects</p></li><li data-start="3013" data-end="3096"><p data-end="3096" data-start="3015">Arranging site access and managing relationships with building management teams</p></li></ul><h3 data-end="3360" data-start="3323">Skills and experience (desirable)</h3><ul data-end="3924" data-start="3362"><li data-end="3436" data-start="3362"><p data-start="3364" data-end="3436">Strong background in IT support, field engineering or service delivery</p></li><li data-start="3437" data-end="3526"><p data-start="3439" data-end="3526">Excellent communication skills and confidence dealing with customers and stakeholders</p></li><li data-start="3527" data-end="3599"><p data-end="3599" data-start="3529">Solid understanding of fibre, leased lines and business connectivity</p></li><li data-start="3600" data-end="3656"><p data-start="3602" data-end="3656">Good networking knowledge and troubleshooting skills</p></li><li data-end="3785" data-start="3722"><p data-start="3724" data-end="3785">Experience mentoring, coaching or informally leading others</p></li><li data-start="3859" data-end="3924"><p data-start="3861" data-end="3924">Ambition to move into a leadership or service management role</p></li></ul><h3 data-start="3926" data-end="3940">Why apply?</h3><ul data-end="4298" data-start="3942"><li data-end="4002" data-start="3942"><p data-end="4002" data-start="3944">Step into a senior role with real influence and autonomy</p></li><li data-end="4075" data-start="4003"><p data-end="4075" data-start="4005">Play a key part in developing engineers and shaping service delivery</p></li><li data-start="4076" data-end="4136"><p data-start="4078" data-end="4136">Clear progression toward a Service Desk Manager position</p></li><li data-end="4298" data-start="4212"><p data-end="4298" data-start="4214">Join an ambitious, supportive business where leadership is recognised and rewarded</p></li></ul><p data-start="4300" data-is-only-node="" data-end="4465" data-is-last-node="">If you're an experienced engineer looking for the next step in your career, combining technical delivery with leadership and progression, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41NzA3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-12-30T12:15:07Z
Payroll Manager
  • Swindon, Wiltshire
  • remote
  • Permanent
  • 48000 - 54000 GBP / Yearly
  • <p>Robert Half are working in partnership with a values-led organisation in Swindon to recruit a Payroll Manager role on a full-time permanent basis. This is a unique opportunity for an experienced Payroll Manager that is looking to be a part of a highly respected organisation that is renowned for making a positive impact across a number of communities across the country, as well as offering long-term career prospects. The salary is between £48,000 - £54,000 plus hybrid working and other excellent benefits. </p><p> </p><p><strong>The Role</strong></p><p> </p><p>The main duties of the Senior Payroll Manager role will consist of: </p><p> </p><ul><li>Oversee the complete payroll process, working closely with managers and relevant teams to ensure all personal and payroll data is accurate and timely for monthly payroll.</li><li>Manage the end-to-end processing of monthly timesheets and overtime claims.</li><li>Ensure compliance with legal and organisational requirements, with particular attention to IR35 and employment status guidelines.</li><li>Administer pay review processes and handle payroll close activities for both month-end and year-end.</li><li>Foster effective working relationships across teams, managing the liaison between payroll, HR, budget holders, and other departments to ensure proper data flow and record-keeping.</li><li>Assist with financial accounts by reconciling payroll-related balance sheet codes.</li><li>Continuously review workflows, templates, and communication tools to seek improvements in payroll service delivery.</li></ul><p> </p><p><strong>Requirements</strong></p><p> </p><p>To be considered for the Senior Payroll Manager role, you must ideally possess the following skills/experience: </p><p> </p><ul><li>Must have experience within a Payroll management role. </li><li>Ideally CIPP qualified. </li><li>Experience in managing/supervising a team. </li><li>Strong knowledge of technical and legal, payroll related requirements. </li><li>Strong communication skills. </li><li>Excellent organisational skills. </li><li>Good problem solving skills. </li><li>Keen to implement and improve processes. </li></ul><p> </p><p><strong>Salary &amp; Benefits </strong></p><p> </p><ul><li>£48,000 - £52,000 annual salary</li><li>Hybrid working; up to 3 days in the office.</li><li>Competitive pension scheme</li><li>28 days annual leave (plus bank holidays)</li><li>Flexitime </li><li>Life assurance </li><li>On site parking </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy40NjE0Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-02T09:19:23Z
Field Engineer
  • City of London, London
  • remote
  • Permanent
  • 25000 - 33000 GBP / Yearly
  • <h2 data-end="121" data-start="99">IT Field Engineer</h2><p data-end="525" data-start="236">We are a fast-growing, forward-thinking Internet Service Provider transforming how commercial landlords deliver connectivity to their buildings. Despite being relatively young, the business has quickly become a trusted partner for a wide range of progressive property owners across London.</p><p data-end="720" data-start="527">We're now looking for an enthusiastic, hands-on <strong data-end="596" data-start="575">IT Field Engineer</strong> to join our service delivery team and play a key role in delivering high-quality connectivity to customers across the city.</p><h3 data-end="735" data-start="722">About you</h3><p data-end="787" data-start="737">You'll thrive in this role if you are someone who:</p><ul data-start="789" data-end="1249"><li data-start="789" data-end="856"><p data-start="791" data-end="856">Is trustworthy, honest and takes pride in doing things properly</p></li><li data-start="857" data-end="916"><p data-end="916" data-start="859">Is driven, self-motivated and hungry to achieve results</p></li><li data-end="989" data-start="917"><p data-start="919" data-end="989">Enjoys working directly with customers and understanding their needs</p></li><li data-start="990" data-end="1058"><p data-end="1058" data-start="992">Brings positive energy to a team and supports others when needed</p></li><li data-end="1119" data-start="1059"><p data-end="1119" data-start="1061">Cares about accuracy and getting things right first time</p></li><li data-end="1187" data-start="1120"><p data-start="1122" data-end="1187">Has a genuine interest in IT, telecoms and broadband technology</p></li><li data-start="1188" data-end="1249"><p data-end="1249" data-start="1190">Maintains a positive mindset and a strong can-do attitude</p></li></ul><h3 data-start="1251" data-end="1263">The role</h3><p data-start="1265" data-end="1575">As an IT Field Engineer, you'll spend time visiting customer offices, activating and testing connectivity services, and ensuring a smooth onboarding experience. You'll work closely with internal teams, suppliers and building management to coordinate access, carry out surveys and resolve issues professionally.</p><p data-start="1577" data-end="1736">You'll receive structured training and ongoing coaching, giving you the tools and support to grow your technical knowledge and deliver work to a high standard.</p><h3 data-start="1914" data-end="1949">What you'll be doing day to day</h3><ul data-start="1951" data-end="2516"><li data-end="2029" data-start="1951"><p data-end="2029" data-start="1953">Visiting customer sites to activate services and resolve IT-related issues</p></li><li data-start="2030" data-end="2122"><p data-start="2032" data-end="2122">Working closely with the IT support desk to feedback on issues and ongoing support calls</p></li><li data-start="2123" data-end="2199"><p data-end="2199" data-start="2125">Liaising with account managers and keeping customers updated on progress</p></li><li data-start="2200" data-end="2284"><p data-start="2202" data-end="2284">Communicating with suppliers and network operators on live installs and projects</p></li><li data-end="2341" data-start="2285"><p data-end="2341" data-start="2287">Arranging site access with building management teams</p></li><li data-start="2342" data-end="2395"><p data-start="2344" data-end="2395">Conducting site surveys and producing route plans</p></li></ul><h3 data-start="2518" data-end="2555">Skills and experience (desirable)</h3><ul data-start="2557" data-end="2975"><li data-start="2557" data-end="2622"><p data-end="2622" data-start="2559">Strong communication skills and a professional on-site manner</p></li><li data-start="2623" data-end="2697"><p data-end="2697" data-start="2625">Good general IT skills and a desire to deepen your technical knowledge</p></li><li data-end="2748" data-start="2698"><p data-start="2700" data-end="2748">Interest in telecoms, broadband and networking</p></li><li data-end="2780" data-start="2749"><p data-end="2780" data-start="2751">Confidence using hand tools</p></li><li data-start="2781" data-end="2843"><p data-start="2783" data-end="2843">Ability to work independently and manage your own workload</p></li><li data-start="2844" data-end="2909"><p data-start="2846" data-end="2909">Understanding of fibre, leased lines or business connectivity</p></li><li data-end="2975" data-start="2910"><p data-start="2912" data-end="2975">A responsible, resilient attitude and a real drive to succeed</p></li></ul><h3 data-end="2991" data-start="2977">Why apply?</h3><ul data-end="3248" data-start="2993"><li data-start="2993" data-end="3051"><p data-end="3051" data-start="2995">Join an ambitious company that's growing quickly</p></li><li data-start="3052" data-end="3090"><p data-end="3090" data-start="3054">Work on varied sites across London</p></li><li data-end="3162" data-start="3091"><p data-end="3162" data-start="3093">Gain hands-on experience and structured training in telecoms and IT</p></li><li data-end="3248" data-start="3163"><p data-end="3248" data-start="3165">Be part of a supportive, energetic team where your contribution genuinely matters</p></li></ul><p data-is-last-node="" data-start="3250" data-end="3378" data-is-only-node="">If you're looking for a role where you can learn, grow and make an impact in a fast-moving industry, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zODk4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-12-30T12:06:45Z
Senior HR Business Partner
  • Milton Keynes, Buckinghamshire
  • remote
  • Permanent
  • 60000 - 63000 GBP / Yearly
  • <h3 data-start="230" data-end="307"><strong data-end="305" data-start="234">Senior People Business Partner - Hybrid (2 days per week in office)</strong></h3><p data-end="414" data-start="308"><strong data-start="308" data-end="335">Salary: £60,000-£63,000</strong><br / data-start="335" data-end="338"> <strong data-end="365" data-start="338">Location: Milton Keynes</strong><br data-start="365" / data-end="368"> <strong data-start="368" data-end="414">Recruiting exclusively through Robert Half</strong></p><p data-start="416" data-end="840">A strategic Senior People Business Partner role, partnering closely with senior leaders to shape and drive people-focused initiatives across the organisation. You will play a key role in workforce planning, organisational design, talent development, culture change and leadership capability. This is a high-impact position ideal for an experienced HR Business Partner looking to step into a more strategic, influential role.</p><h3 data-start="842" data-end="870"><strong data-end="870" data-start="846">Key Responsibilities</strong></h3><ul data-end="1343" data-start="923"><li data-end="1080" data-start="923"><p data-start="925" data-end="1080">Build trusted relationships with senior leaders and act as a strategic advisor on workforce planning, organisation design, and people-related challenges.</p></li><li data-start="923" data-end="1080"><p data-start="925" data-end="1080">Align People strategies with business goals, ensuring HR initiatives deliver measurable value.</p></li><li data-start="1180" data-end="1279"><p data-start="1182" data-end="1279">Support leaders in navigating organisational change, restructures, and cultural transformation.</p></li><li data-end="1343" data-start="1280"><p data-end="1343" data-start="1282">Act as Deputy to the Head of People Experience when required.</p></li></ul><ul data-end="1675" data-start="1391"><li data-start="1391" data-end="1499"><p data-start="1393" data-end="1499">Coach and mentor People team members, helping build capability and fostering a high-performance culture.</p></li><li data-start="1500" data-end="1594"><p data-end="1594" data-start="1502">Assist with onboarding of new team members and support leadership development initiatives.</p></li><li data-start="1595" data-end="1675"><p data-end="1675" data-start="1597">Promote a coaching, feedback-driven culture across the People Experience team.</p></li></ul><ul data-start="1726" data-end="2128"><li data-end="1831" data-start="1726"><p data-start="1728" data-end="1831">Use workforce analytics to identify trends, inform strategic decisions, and measure HR effectiveness.</p></li><li data-start="1832" data-end="1955"><p data-start="1834" data-end="1955">Drive continuous improvement across People processes to ensure high-quality, compliant, and efficient service delivery.</p></li><li data-end="2037" data-start="1956"><p data-start="1958" data-end="2037">Collaborate with Talent Acquisition and L&amp;D teams on integrated HR solutions.</p></li><li data-start="2038" data-end="2128"><p data-end="2128" data-start="2040">Lead Wellbeing, Diversity &amp; Inclusion initiatives and support employee community groups.</p></li></ul><br><br>Transformation & Organisational Change<br><br><ul data-start="2178" data-end="2529"><li data-start="2178" data-end="2272"><p data-end="2272" data-start="2180">Develop and deliver change management strategies to support organisational transformation.</p></li><li data-end="2354" data-start="2273"><p data-start="2275" data-end="2354">Lead succession planning, capability mapping, and analysis of critical roles.</p></li><li data-end="2439" data-start="2355"><p data-end="2439" data-start="2357">Support organisational structure reviews, job design, and workforce forecasting.</p></li><li data-start="2440" data-end="2529"><p data-start="2442" data-end="2529">Ensure restructures and people changes are legally compliant and effectively delivered.</p></li></ul><br><br>Collaboration & Relationship Management<br><br><ul data-end="2844" data-start="2580"><li data-start="2580" data-end="2676"><p data-start="2582" data-end="2676">Partner with cross-functional teams including Operations, Finance, Commercial and Technical.</p></li><li data-end="2767" data-start="2677"><p data-start="2679" data-end="2767">Provide guidance on performance, career development, absence, and employee engagement.</p></li><li data-start="2768" data-end="2844"><p data-start="2770" data-end="2844">Represent the People team in senior meetings and collaborative projects.</p></li></ul><h3 data-end="2863" data-start="2846"><strong data-start="2850" data-end="2863">About You</strong></h3><ul data-end="3360" data-start="2864"><li data-end="2908" data-start="2864"><p data-start="2866" data-end="2908">CIPD Level 7 (or equivalent experience).</p></li><li data-end="2981" data-start="2909"><p data-end="2981" data-start="2911">Significant experience in a HR Business Partner or Senior HRBP role.</p></li><li data-end="3083" data-start="2982"><p data-end="3083" data-start="2984">Strong background in organisational change, culture transformation and strategic people planning.</p></li><li data-end="3158" data-start="3084"><p data-end="3158" data-start="3086">Commercially minded with the ability to influence senior stakeholders.</p></li><li data-start="3159" data-end="3220"><p data-end="3220" data-start="3161">Highly analytical, with strong HRIS and Excel capability.</p></li><li data-end="3274" data-start="3221"><p data-start="3223" data-end="3274">Skilled coach, mentor and confident communicator.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNjg0NzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-12-11T08:48:16Z
IT Director
  • London, London
  • remote
  • Contract
  • - GBP / Yearly
  • <p>Robert Half Technology are assisting a market leading PE-backed facilities organisation to recruit a Interim IT Director on an initial 8-12 month contract basis. </p><p><strong>Objectives (8-12-Month Outcomes)</strong></p><p>The Interim IT Director will be accountable for designing and executing a transformation roadmap, delivering tangible improvements across cost, service quality, resilience, and commercial value.</p><ol><li><strong> Digital Transformation &amp; Value Creation</strong></li></ol><ul><li>Design and execute a clear, prioritised digital transformation plan aligned to the PE value-creation strategy.</li><li>Translate technology initiatives into commercial outcomes (cost reduction, productivity, service improvement, scalability).</li><li>Establish clear governance, milestones, and success metrics within the business.</li></ul><ol start="2"><li><strong> Automation, AI &amp; Process Efficiency</strong></li></ol><ul><li>Identify and deliver automation and AI opportunities that reduce manual effort, improve speed, and enhance customer and internal service experience.</li><li>Simplify and streamline core business processes, removing friction and failure points.</li></ul><ol start="3"><li><strong> Outsourced IT Review &amp; Supplier Reset</strong></li></ol><ul><li>Conduct a rapid but thorough review of the current outsourced IT model (including Aura).</li><li>Address poor service levels, slow response times, and lack of value for money.</li><li>Redesign the sourcing strategy: renegotiate, replace, or re-tender providers as required.</li><li>Deliver cost transparency, improved SLAs, and materially better service quality.</li><li>Resolve issues around overpriced, second-hand equipment and long lead times.</li></ul><ol start="4"><li><strong> IT Security &amp; Risk Management</strong></li></ol><ul><li>Assess and remediate cyber and operational security risks.</li><li>Ensure the business meets an appropriate level of security maturity for a PE-backed organisation preparing for exit.</li><li>Put in place pragmatic, proportionate controls and incident response capability.</li></ul><ol start="5"><li><strong> Data &amp; Analytics Capability</strong></li></ol><ul><li>Improve access to reliable management information and analytics.</li><li>Enable data-driven decision-making across the executive team.</li><li>Define a realistic roadmap for analytics maturity aligned to business need.</li></ul><ol start="6"><li><strong> IT Procurement &amp; Commercial Control</strong></li></ol><ul><li>Establish disciplined IT procurement processes.</li><li>Ensure technology spend is justified, benchmarked, and ROI-led.</li><li>Introduce stronger commercial management of vendors and contracts.</li></ul><ol start="7"><li><strong> Build a Fit-for-Purpose IT Function</strong></li></ol><ul><li>Design and implement an appropriate target operating model for IT, balancing in-house capability and outsourced services.</li><li>Clarify roles, accountability, and governance.</li><li>Upskill or reshape the existing IT Manager role as part of a sustainable future-state function.</li></ul><ol start="8"><li><strong> Core Systems &amp; Operating System Remediation</strong></li></ol><ul><li>Address critical system instability, including replacement of the unsupported operating system (in place since November 2015).</li><li>Build a robust business case for change, clearly articulating risk, cost, ROI, and implementation roadmap.</li><li>Reduce system failures and downtime, improving operational resilience.</li></ul><ol start="9"><li><strong> Exit Readiness</strong></li></ol><ul><li>Ensure all initiatives support the broader objective of maximising valuation and exit readiness for summer 2027.</li><li>Improve technology due-diligence readiness, documentation, resilience, and scalability.</li><li>Leave behind a clear technology roadmap that extends beyond the interim engagement.</li></ul><p><strong>Profile Type</strong></p><ul><li>Proven Interim IT Director / Technology Transformation Lead experience in PE-backed or highly commercial environments.</li><li>Strong track record of fixing underperforming outsourced IT models.</li><li>Commercially astute, able to build ROI-led business cases and challenge spend.</li><li>Hands-on, delivery-focused, and credible at board and CEO level.</li><li>Comfortable operating in ambiguity and moving at pace.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjU3NDAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-01-20T13:38:00Z
Marketing Manager
  • Wokingham, Berkshire
  • remote
  • Permanent
  • 50000 - 60000 GBP / Yearly
  • <p data-end="496" data-start="315"><strong data-end="411" data-start="315">R</strong>obert Half are exclusively partnering with a high-growth, international technology business to recruit a Marketing Manager into a newly strengthened commercial leadership team.</p><p data-start="498" data-end="926">This is an exciting opportunity to join a globally operating, innovation-led organisation that supports major clients across sectors such as automotive, consumer electronics and advanced technology. With a strong international footprint and continued investment in product capability and automation, the business is entering its next phase of growth and is looking for a hands-on marketing leader to help shape that journey.</p><h3 data-end="940" data-start="928">The role</h3><p data-end="1272" data-start="941">Reporting directly into the Managing Director, the Marketing Manager will take ownership of the end-to-end marketing strategy, leading a small team while remaining close to delivery. This is a broad, visible role combining strategic planning, brand development, digital marketing, campaign execution and stakeholder engagement.</p><p data-end="1303" data-start="1274">Key responsibilities include:</p><ul data-end="2076" data-start="1304"><li data-end="1395" data-start="1304"><p data-end="1395" data-start="1306">Defining and evolving the company's marketing strategy aligned to commercial objectives</p></li><li data-end="1489" data-start="1396"><p data-end="1489" data-start="1398">Developing clear brand positioning, messaging and go-to-market plans for target customers</p></li><li data-start="1490" data-end="1587"><p data-end="1587" data-start="1492">Leading and mentoring the marketing team, ensuring alignment with sales and product functions</p></li><li data-start="1588" data-end="1693"><p data-start="1590" data-end="1693">Owning and optimising digital channels, campaigns and content strategy, including the company website</p></li><li data-start="1694" data-end="1789"><p data-end="1789" data-start="1696">Driving lead generation and monitoring performance across the funnel (MQL to SQL, ROI, CAC)</p></li><li data-start="1790" data-end="1897"><p data-end="1897" data-start="1792">Leveraging CRM and marketing automation tools (HubSpot) to improve insight, reporting and effectiveness</p></li><li data-end="1975" data-start="1898"><p data-end="1975" data-start="1900">Representing the business at industry events, exhibitions and conferences</p></li><li data-start="1976" data-end="2076"><p data-end="2076" data-start="1978">Using data and customer insight to inform future growth initiatives and new market opportunities</p></li></ul><h3 data-start="2078" data-end="2091">About you</h3><p data-end="2283" data-start="2092">This role will suit a commercially minded marketing professional who enjoys operating in a fast-paced, technical environment and is comfortable balancing strategy with hands-on execution.</p><p data-start="2285" data-end="2308">You are likely to have:</p><ul data-end="2864" data-start="2309"><li data-start="2309" data-end="2413"><p data-end="2413" data-start="2311">A degree in Marketing, Business, Communications or similar (postgraduate qualification advantageous)</p></li><li data-start="2414" data-end="2517"><p data-end="2517" data-start="2416">3-5 years' experience in a broad marketing role, ideally within a B2B or technology-led environment</p></li><li data-start="2518" data-end="2605"><p data-start="2520" data-end="2605">Strong digital marketing capability across SEO, analytics, CRM and automation tools</p></li><li data-start="2606" data-end="2686"><p data-start="2608" data-end="2686">Experience managing campaigns end-to-end with measurable commercial outcomes</p></li><li data-start="2687" data-end="2769"><p data-end="2769" data-start="2689">Confidence working closely with senior stakeholders and cross-functional teams</p></li><li data-start="2770" data-end="2864"><p data-start="2772" data-end="2864">A proactive, ideas-driven mindset with a passion for innovation and continuous improvement</p></li></ul><h3 data-end="2885" data-start="2866">What's on offer</h3><ul data-start="2886" data-end="3175"><li data-start="2886" data-end="2945"><p data-end="2945" data-start="2888">Salary of £50,000 - £60,000 depending on experience</p></li><li data-end="3013" data-start="2946"><p data-end="3013" data-start="2948">Hybrid working (Wokingham office with flexibility by agreement)</p></li><li data-end="3063" data-start="3014"><p data-end="3063" data-start="3016">22 days annual leave, increasing with service</p></li><li data-end="3100" data-start="3064"><p data-end="3100" data-start="3066">Pension and group life insurance</p></li><li data-start="3101" data-end="3175"><p data-end="3175" data-start="3103">A high-impact role with genuine scope to influence strategy and growth</p></li></ul><p data-start="3177" data-end="3385">This is an excellent opportunity for a Marketing Manager looking to step into a visible, autonomous role within a growing international business where marketing plays a central role in commercial success.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuMTEzNzkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-03T17:04:30Z
Sales Administrator
  • City of London, London
  • remote
  • Contract
  • 15 - 18 GBP / Hourly
  • <p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Role:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is looking to recruit 5 immediate, Telesales consultants for an 8 week Temporary role. In this role you will be responsible for the following duties: </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Outbound and inbound telephone calls verifying parcel delivery information</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Confirmation of names, addresses, delivery details, and contact numbers</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">GDPR-compliant data validation procedures - CRM and Microsoft Office data entry and updates</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Logging of call outcomes, escalations, and corrections</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Professional customer service under peak call volumes</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Identification and reporting of data inaccuracies or risk flags</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Meeting accuracy and performance throughput targets</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintenance of call quality and compliance standards</li></ul><p style="margin: 0in; margin-left: .375in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Profile:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">The successful temporary, Telesales consultant will have at least 1 years experience working within sales/customer facing roles.</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">You must be either immediate to be considered for this role and must speak either Spanish or Portuguese as well as English. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Client:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Our client is a consultancy firm based in London. You will work remotely and must have your own laptop. </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">Salary &amp; Benefits:</p><p style="margin: 0in; font-family: Verdana; font-size: 7.5pt; color: black;">This immediate, temporary Telesales consultant role will be paying circa £15-18 per hour. This is dependant on experience</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RWxpYW5hLlphbWV0LjI0NDYzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-12-09T09:33:36Z
Inside Sales and Office Administration
  • Milton Keynes, Buckinghamshire
  • remote
  • Permanent
  • 30000 - 32500 GBP / Yearly
  • <h2 data-end="155" data-start="111"><strong data-end="153" data-start="114">Inside Sales &amp; Office Administrator</strong></h2><p data-end="262" data-start="156"><strong>Milton Keynes</strong> | 5 days in office | 8:30am - 5:30pm<br data-start="206" data-end="209" /> <strong>Salary</strong>: up to £32,500</p><p data-start="264" data-end="564"><strong data-start="264" data-end="276">The Role</strong></p><p data-start="264" data-end="564">We are exclusively partnered with a growing business based in Milton Keynes to recruit an Inside Sales &amp; Office Administrator. This is a fully office-based role, ideal for someone who enjoys owning the sales cycle, building relationships, and supporting the wider commercial operation.</p><p data-start="566" data-end="746">The primary objective of this position is to drive revenue from the office, managing the end-to-end inside sales process while providing key administrative and operational support.</p><p data-end="899" data-start="748">You will work closely with the Sales Office &amp; Logistics Team Leader, Field Sales, and Marketing teams to ensure a smooth and effective sales operation.</p><p data-end="925" data-start="901"><strong data-start="901" data-end="925">Key Responsibilities</strong></p><p data-start="927" data-end="960"><strong data-start="927" data-end="960">Sales Office &amp; Administration</strong></p><ul><li>Create and issue sales quotations, proposals, and contracts</li><li>Handle objections, pricing discussions, and negotiations to close deals</li><li>Process sales orders and liaise with logistics/operations for delivery</li><li>Maintain sales records and databases</li><li>Respond to sales enquiries and provide excellent customer service</li><li>Prepare sales reports as required</li><li>Provide general office support, including calls, emails, and correspondence</li></ul><p data-start="1406" data-end="1439"><strong data-end="1439" data-start="1406">Lead Generation &amp; Prospecting</strong></p><ul><li>Conduct outbound cold calling and targeted email campaigns</li><li>Manage and qualify inbound leads and enquiries</li></ul><p data-start="1555" data-end="1581"><strong data-start="1555" data-end="1581">Sales Cycle Management</strong></p><ul><li>Qualify prospects based on needs, budget, authority, and timelines</li><li>Maintain a strong understanding of products, services, and competitors</li><li>Coordinate product demonstrations, presentations, and training with field sales</li></ul><p data-end="1841" data-start="1813"><strong data-start="1813" data-end="1841">Account &amp; CRM Management</strong></p><ul><li>Build and maintain long-term customer relationships via phone and email</li><li>Accurately log activity, customer information, and pipeline updates in the CRM system</li><li>Manage follow-ups to progress opportunities through the sales funnel</li></ul><p data-end="2111" data-start="2082"><strong data-start="2082" data-end="2111">Collaboration &amp; Reporting</strong></p><ul><li>Route qualified or complex opportunities to the Field Sales team</li><li>Work with Marketing on lead-nurturing campaigns</li><li>Provide regular reporting on calls, leads, and pipeline forecasts</li><li>Share market insights, customer feedback, and sales effectiveness with management</li></ul><p data-start="2390" data-end="2413"><strong data-start="2390" data-end="2413">Skills &amp; Experience</strong></p><ul><li>Experience working in an inside sales office environment</li><li>Excellent verbal and written communication skills</li><li>Resilient, positive, and target-driven approach</li><li>Strong organisational and time management skills</li><li>Confident using CRM systems such as HubSpot or Salesforce</li><li>Good understanding of sales processes, objection handling, and negotiation</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNTY1OTUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-02T18:47:48Z