<h2>Finance Systems & Transformation Analyst</h2><p><strong>The Opportunity</strong></p><p>We're looking for a Finance Systems & Transformation Analyst to join an established financial services organisation that is continuing to develop and improve its finance function.</p><p>This is a great opportunity for someone who enjoys working at the point where finance and technology meet. You'll bring an understanding of how a finance function operates, alongside an interest in how systems, processes and technology can be used to improve the way a business works.</p><p>You'll have the opportunity to contribute to a variety of improvement initiatives, work with stakeholders across the organisation and help shape more efficient, reliable ways of working.</p><p><strong>The Role</strong></p><p>You'll play an important part in helping the finance function get more from its systems and processes. This will involve a mixture of project work, problem-solving and ongoing improvements, including:</p><ul><li><p>Exploring how existing finance processes operate and identifying areas where things could be done more effectively.</p></li><li><p>Investigating system-related issues and working with colleagues to develop practical solutions.</p></li><li><p>Getting involved in finance projects, from understanding business needs and assessing proposed changes through to testing and implementation.</p></li><li><p>Looking at how financial information is shared across different applications, helping to identify inconsistencies and improve data quality.</p></li><li><p>Partnering with Finance, IT and other business teams to understand challenges and translate them into workable improvements.</p></li><li><p>Finding ways to simplify manual activities, reduce duplication and make better use of technology and automation.</p></li><li><p>Helping ensure new developments are introduced effectively, with appropriate checks and processes in place.</p></li></ul><p><strong>About You</strong></p><p>We're open to backgrounds here. You could already be working in a Finance Systems or Systems Accountant position, or you may be a Financial Accountant or Management Accountant who has developed a strong interest in systems and transformation.</p><p>You'll ideally have:</p><ul><li><p>A good grounding in financial accounting and an understanding of how finance teams operate.</p></li><li><p>Experience of being involved in finance systems improvements, projects, upgrades or implementations.</p></li><li><p>An appreciation of how financial data is managed and transferred between different systems.</p></li><li><p>Exposure to testing, process changes, automation or systems-related problem-solving.</p></li><li><p>The confidence to work with a range of stakeholders, including both finance and technical teams.</p></li><li><p>A naturally inquisitive approach, with the ability to question existing processes and identify opportunities to improve them.</p></li></ul><p><strong>Why Apply?</strong></p><p>This is an opportunity to broaden your experience beyond traditional finance responsibilities and become involved in the development of the systems and processes that underpin a finance function.</p><p>You'll have the chance to work across different areas of the business, contribute to meaningful improvement projects and make a visible difference to how finance operates.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFubmFoLkFybm90dC4wMDQ3Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>IT Operations Manager<br />Reading | £65,000 | Permanent | 5 days office-based initially, reducing to 3 days after probation<br />We are recruiting for an experienced IT Operations Manager to join a growing organisation based in Reading.<br />This is a key role within the technology function, responsible for ensuring the organisation's IT services and infrastructure are reliable, secure, efficient and aligned with business needs.<br />Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment.<br />The role<br />You will take ownership of IT service delivery and operational performance, ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation.<br />Key responsibilities will include:<br />* Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services<br />* Managing and developing technical support capabilities<br />* Ensuring IT services meet agreed SLAs and performance targets<br />* Managing incidents, problems, changes and major incidents<br />* Driving continuous improvement across IT operations and service management<br />* Maintaining the stability and security of Microsoft 365, Azure, Active Directory/Entra ID and endpoint services<br />* Overseeing infrastructure upgrades, patching and lifecycle management<br />* Supporting disaster recovery and business continuity<br />* Managing third-party IT suppliers and service providers<br />* Monitoring supplier performance against agreed SLAs<br />* Working closely with security teams to manage vulnerabilities, risks and compliance<br />* Producing operational reports and performance dashboards<br />* Managing operational budgets and identifying opportunities for cost efficiencies<br />* Leading, coaching and developing members of the IT team<br />About you<br />We are looking for an experienced IT Operations, Infrastructure or Service Delivery professional who combines strong technical understanding with excellent people and stakeholder management skills.<br />You will ideally have:<br />* Significant experience in IT Operations, Infrastructure Management or Service Delivery<br />* Experience managing technical support and/or infrastructure teams<br />* Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID<br />* Experience working within an ITIL-based service management environment<br />* Strong experience managing incidents, problems, changes and operational risk<br />* Excellent supplier and stakeholder management skills<br />* Strong analytical and troubleshooting capabilities<br />* Excellent written and verbal communication skills<br />* A degree in IT, Computer Science or equivalent professional experience<br />Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications.<br />What you'll get<br />* £65,000 salary<br />* Permanent position<br />* Reading-based<br />* 5 days in the office initially, reducing to 3 days per week after successful completion of probation<br />* Monday-Friday, 7:00am to 4:00pm or 7:30am-4:30pm<br />* 24 days' holiday + bank holidays<br />* Opportunity to play a key role in the development and improvement of the IT function<br />* Supportive environment focused on initiative, learning, collaboration and continuous improvement<br />Our values<br />We believe in Deliver, Initiative, Appreciation, Learn and Support.<br />We want people who take ownership, use their initiative, learn from challenges and work collaboratively to deliver great results.<br />If you're an experienced IT Operations Manager, IT Infrastructure Manager or Service Delivery Manager looking for your next challenge, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44NTExNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-pm-slice="1 1 []">Seeking an experienced, commercially focused Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</p><p>Operating across four UK locations, the business has grown through acquisition and delivers strong organic growth and profitability, serving predominantly SME clients.</p><p>Following significant changes to the Executive Leadership Team, the immediate focus is on strengthening leadership, embedding operational structures and driving performance. The role combines operational and financial accountability with strategic client engagement, technology transformation and commercial growth.</p><p><strong>Role</strong></p><ul><li>Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</li><li>Provide strategic and operational leadership following significant changes to the Executive Leadership Team.</li><li>Drive operational performance, organisational development and technology transformation across a multi-site business.</li><li>Combine internal leadership and financial accountability with senior client engagement and commercial growth.</li><li>Initially focused on stabilisation, with the remit evolving towards longer-term business transformation.</li><li>Potential for the interim appointment to transition into a permanent executive leadership role.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Stabilise the business following significant changes to the Executive Leadership Team, providing clear direction and leadership.</li><li>Review, refine and embed the organisational structure across the IT and service delivery functions.</li><li>Take responsibility for a £5.8m operational budget, driving financial performance, cost efficiency and profitability.</li><li>Lead the implementation of Halo, the new service management and ticketing platform.</li><li>Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility.</li><li>Drive operational efficiency, standardisation and service delivery improvements across all four UK locations.</li><li>Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels of customer satisfaction.</li><li>Identify and deliver cross-selling, account expansion and organic revenue growth opportunities.</li><li>Support geographic expansion, including the development and opening of new branches.</li><li>Develop and execute a longer-term transformation strategy to create a scalable, efficient and commercially focused MSP platform.</li></ul><p><strong>Company</strong></p><ul><li>Established IT Managed Services Provider with a strong presence in the SME market.</li><li>Delivers a broad range of managed IT services alongside hardware resale.</li><li>Strong track record of organic revenue growth and profitability.</li><li>Operates a multi-site business with an established national presence.</li><li>Has grown through acquisitions, with acquired businesses now wholly owned and integrated into a single platform.</li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjEzMTQyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">