3 results for Service Delivery Manager in Nottingham, Nottingham

ERP Manager

Lincolnshire, Lincolnshire
remote
Permanent
65000 - 75000 GBP / Yearly
Robert Half are working with a client recruiting for an ERP Manager within Lincolnshire<h3 id="key-responsibilities">Key responsibilities</h3><ul><li>Own the performance, support and roadmap of core business systems, including ERP, warehouse scanning, route planning, mailing solutions, SharePoint and related platforms.</li><li>Partner with business stakeholders to improve workflows, system adoption and business outcomes.</li><li>Ensure appropriate business continuity, disaster recovery, security and regulatory compliance across business systems.</li><li>Oversee warehouse systems and handheld scanning solutions to support accurate stock and operational processes across sites.</li><li>Manage suppliers, contracts, licences, SLAs and escalations to ensure quality, value and timely resolution.</li><li>Monitor business systems support tickets and ensure effective service delivery.</li><li>Work closely with infrastructure and support teams to deliver a joined-up IT service and one-team approach.</li></ul><h3 id="key-requirements">Key requirements</h3><ul><li>Experience managing ERP and wider business systems in a complex operational environment.</li><li>Experience managing system integrations, customisations and third-party vendors.</li><li>Good understanding of change control, release management, service delivery and compliance.</li><li>Experience supporting warehouse-related systems and operational business processes.</li><li>Strong stakeholder management skills with the ability to work in a business-partnering capacity.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4wMjgwNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-28T09:11:05Z

Regional Director

Stoke-on-Trent, Staffordshire
remote
Permanent
120000 - 130000 GBP / Yearly
REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.Key Details: <ul><li>Job Title: Regional Director </li><li>Salary: £120k - £130k + 25% bonus + car allowance </li><li>Location: Flexible based on local office - Stoke or Bolton ideally </li><li>Working Pattern: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul>Responsibilities: <ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul>Requirements: <ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-01T16:21:01Z

Data Product Owner

Birmingham, West Midlands
remote
Permanent
55000 - 65000 GBP / Yearly
Robert Half has partnered with a business in Birmingham to recruit for a permanent Data Product Owner to join a growing Data team. This is a newly created role, paying up to £60,000 with company bonus, excellent benefits and hybrid working. This is a business facing role requiring the candidate to be in the office at least 2 days a week. The Role You will be responsible for owning and advancing all Data Products, joining a Product team that is at an early stage of maturity, where you will be the first dedicated Product OwnerYou will define and execute the product strategy across data products, analytics and insight tooling - working from the group up to establish what good looks like. Key Responsibilities <ul><li>Define and own data product vision, strategy and roadmap </li><li>Identify and scope data analytics products that address business needs </li><li>Translate complex operational requirements into clearly defined product outcomes</li><li>Own and maintain data product backlog, ensuring stories are well defined </li><li>Drive end to end delivery of data products - data pipelines, datasets, dashboards, self-service analytics tools </li></ul>About You <ul><li>Proven experience as a Product Owner or Product Manager who can link product delivery to business value </li><li>Good understanding of modern product discovery and delivery practices </li><li>Must have experience in Data Analytics and managing data related products </li><li>Good understanding of BI or analytics tools.</li></ul>On Offer<ul><li>Salary up to £60,000</li><li>Hybrid working </li><li>On target bonus of up to 10%</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuNTI5NzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-06-02T18:08:27Z