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6 results for Second Line Support in Nottingham, Nottingham

Finance Director
  • Stoke-on-Trent, Staffordshire
  • remote
  • Permanent
  • - GBP / Yearly
  • <p><strong>Role Title:</strong> Director of Finance (FIN24-010)</p><p><strong>Normal Workbase:</strong> Your normal place of work is the Stoke Campus, but you will be required to work or</p><p>be based at any premises the University occupies or any other reasonable location</p><p>where the University is undertaking its business.</p><p><strong>Grade:</strong> 12</p><p><strong>Role Family:</strong> Senior and Ultimate Lead</p><p><strong>Reporting To</strong>: Chief Financial Officer</p><p><strong>Responsible For:</strong> Director of Business, Planning and Resources</p><p>Head of Financial Planning and Analysis</p><p>Head of Sustainable Strategic Procurement</p><p>Head of Financial Operations</p><p> </p><p> </p><p><strong>Summary of the Role</strong></p><p>Lead the development, deployment and evaluation of the Five-Year Financial Strategy, to support the delivery of the</p><p>Strategic Plan and the strategic priorities.</p><p><strong>Key Accountabilities</strong></p><ol><li>Design and manage the delivery of the operational plan to support the Five-Year Financial Strategy including</li></ol><p>academic resource planning, student number planning, the further development of the Target Operating Model,</p><p>budget preparation and forecasting, procurement, treasury management, tax and VAT compliance and the capital</p><p>master plan.</p><ol start="2"><li>Design and manage the delivery of the Financial Regulations and supporting policies and procedures across the</li></ol><p>university, ensuring that these are designed and implemented in accordance with regulatory, legal and statutory</p><p>requirements, and are in compliance with internal and external audit requirements.</p><ol start="3"><li>Ensure compliance with statutory and regulatory financial requirements including the preparation of the annual</li></ol><p>consolidated Financial Statements, and the required reporting to regulatory bodies.</p><ol start="4"><li>Design and manage the operational approach to supporting all schools and services across the University with</li></ol><p>their financial management, through the finance business partnering approach.</p><ol start="5"><li>Lead and manage the staff within Finance, in accordance with university policies and procedures, delivering our</li></ol><p>approach for an inclusive culture, in line with our values, whilst ensuring the health, safety and wellbeing of all.</p><p> </p><p><strong>Role Dimensions</strong></p><p><strong>Qualifications</strong></p><p>To be successful in this role you will need to hold the following qualification requirements:</p><ul><li>Relevant professional accountancy qualification (ACA, CIMA, ACCA)</li></ul><p>Experience and Knowledge Requirements</p><p>To be successful in this role you will need to demonstrate:</p><ul><li>Thorough understanding of Higher Education sector including its future direction and a regional and national</li></ul><p>level.</p><ul><li>Strong analytical skills with both quantitative and qualitative data, coupled with the ability to understand</li></ul><p>themes and identify key messages form complex data sets.</p><ul><li>An experienced and credible senior leader, comfortable at operating in high profile, uncertain environments,</li></ul><p>with a style that encourages openness, transparency and empowerment.</p><ul><li>High level communication skills, both written and oral, with the capability of influencing a direction of travel.</li></ul><p><strong>Core Competencies</strong></p><p>As a University we have aligned success, in all roles, to the demonstration of all ten Behavioural Competencies that</p><p>bring our Values to life. Demonstrating these Behaviours is a critical part of a successful career at the University of</p><p>Staffordshire. Whilst you are expected to demonstrate all ten behaviours, five core behaviours have been identified as</p><p>essential for success in the Senior and Ultimate Lead role family as follows:</p><p><strong>Making Relationships Work</strong></p><p>Builds great working relationships, internally and externally, through an honest, open and collaborative approach.</p><p>Communicates effectively and adapts their style to suit the audience or individual, always considering the needs of</p><p>others</p><p><strong>Sees the Bigger Picture</strong></p><p>Thinks and plans several steps ahead. Delivering today's commitments with an eye on future changes and</p><p>requirement. Works collaboratively across the organisation understanding where and how things link together to</p><p>enhance the reputation of the University</p><p><strong>Personal Credibility</strong></p><p>Takes pride in doing a great job. Demonstrates energy and commitment in all aspects of the role. Focuses on the</p><p>things that make the biggest difference to the University, the team and the department.</p><p><strong>Leadership</strong></p><p>Demonstrates leadership of self or self and others if in a management role. Takes responsibility for own actions and</p><p>where in a manager/leader role, the actions of their team. Demonstrates the University values consistently in the way</p><p>they work. Inspires others by their actions.</p><p><strong>Digital</strong></p><p>Demonstrates a positive approach to working with University systems, software and technology. In an ever-changing</p><p>environment seeks out opportunities to embrace change using digital skills, software, and technology to improve</p><p>processes and drive behavioural and organisational change.</p><p style="text-align: center;"><strong>Fair and Inclusive * Curious and Daring * Ambitious and Inspirational * Innovative and Enterprising</strong></p><p> </p><p> </p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmVuLmhld2l0dC40MDM3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-10-27T10:39:56Z
IT Engineer
  • Kingswinford, West Midlands
  • remote
  • Permanent
  • 28000 - 33000 GBP / Yearly
  • <p data-start="104" data-end="169"><strong data-start="104" data-end="139">IT Support Technician - Kingswinford</strong><br / data-end="142" data-start="139"> <strong data-start="142" data-end="153">Salary:</strong> £28,000-£33,000 DOE</p><p data-end="428" data-start="171">I am working with a great existing client of mine looking for an experienced <strong data-start="204" data-end="229">IT Engineer </strong>to join their team in Kingswinford. You'll provide 1st/2nd Line support, helping users resolve IT issues, managing hardware setups, maintaining systems, and assisting with new technology projects.</p><p data-start="430" data-end="457"><strong data-end="455" data-start="430">Key Responsibilities:</strong></p><ul data-start="458" data-end="769"><li data-start="458" data-end="503"><p data-end="503" data-start="460">Provide IT helpdesk support to all users.</p></li><li data-start="504" data-end="566"><p data-end="566" data-start="506">Build and configure laptops, desktops, and mobile devices.</p></li><li data-end="631" data-start="567"><p data-end="631" data-start="569">Maintain and support IT systems, backups, and documentation.</p></li><li data-start="632" data-end="700"><p data-end="700" data-start="634">Assist with onboarding, inductions, and new technology rollouts.</p></li><li data-end="769" data-start="701"><p data-end="769" data-start="703">Work closely with the infrastructure team on technical projects.</p></li></ul><p data-end="797" data-start="771"><strong data-start="771" data-end="795">Skills &amp; Experience:</strong></p><ul data-end="1074" data-start="798"><li data-end="870" data-start="798"><p data-start="800" data-end="870">Strong knowledge of Microsoft 365, Windows OS, and Active Directory.</p></li><li data-start="871" data-end="964"><p data-start="873" data-end="964">Familiar with networking (DHCP, DNS, VLANs, VPN) and cloud storage (OneDrive/SharePoint).</p></li><li data-start="965" data-end="1020"><p data-end="1020" data-start="967">Excellent problem-solving and communication skills.</p></li><li data-start="1021" data-end="1074"><p data-start="1023" data-end="1074">Previous experience in a similar IT support role.<br /><br /><br /></p></li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjg3NTE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-11-05T17:22:59Z
Infrastructure Engineer - 3rd line
  • Leicester, Leicestershire
  • remote
  • Permanent
  • 40000 - 500000 GBP / Yearly
  • <p><strong>3rd Line Infrastructure Engineer</strong></p><p><strong>Leicester, Hybrid (1-2 days p/week onsite)</strong></p><p><strong>£40,000 -£50,000 DOE </strong></p><p>Are you an experienced Infrastructure Engineer ready to take your career to the next level?</p><p>Robert Half is seeking a highly skilled 3rd Line Infrastructure Engineer to provide exemplary technical support and service for our client. You'll handle escalated technical issues, deliver cloud and on-prem maintenance, and drive project work across complex IT environments.</p><p><strong>Skills and Experience:</strong></p><ul><li>Minimum 3 years' technical experience in a support environment, ideally within an MSP or similar setting.</li><li>Industry-recognized technical certifications (e.g., Microsoft, VMware).</li><li>Solid understanding and proven success with ITIL support methodologies.</li><li>Strong analytical and problem-solving skills-able to thrive under pressure.</li><li>Deep knowledge of Microsoft technologies including Microsoft365, Active Directory, Group Policy, Exchange, and Windows Server (2012 and newer).</li><li>Practical experience supporting remote/virtual desktop environments (desirable).</li><li>Networking and firewall expertise; hands-on experience with Azure, VMware ESXi/vSphere (v6.0+), and Linux is desirable.</li><li>Proven practical knowledge of server, storage, and network hardware including cloud deployments (IaaS).</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Diagnose and troubleshoot server hardware, desktops, laptops, printers, Microsoft desktop applications, and networking issues efficiently.</li><li>Install and configure servers (physical and virtual), firewalls, desktops, laptops, and other infrastructure devices.</li><li>Manage endpoint solutions and Active Directory users/computers.</li><li>Multitask to resolve various technical issues and document your work clearly for effective team knowledge sharing.</li><li>Liaise with project teams to facilitate system implementations and upgrades.</li><li>Support pre-sales and Service Delivery Managers in both customer-facing and internal projects.</li><li>Participate in an on-call rota and ensure adherence to information security and compliance standards.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjkyMDEzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-12-17T16:33:31Z
IT Manager
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 60000 - 70000 GBP / Yearly
  • <p>Robert Half have partnered on an exclsuive basis with a growing Pharmaceutical/MedTech organisation in the Greater Manchester area to recruit and IT Manager on a permanent basis.<br /><br />As the IT Manager, you will lead the planning, implementation, maintenance, and security of IT systems, ensuring seamless day-to-day operations. You will work closely with cross-functional teams and external vendors to support secure, scalable, and compliant technology solutions across the organisation. Experience in regulated industries, particularly within healthcare, is highly desirable.<br /><br /><strong>Responsibilities:<br /></strong></p><ul><li>Lead the day-to-day operations of the IT team including the dedicated service desk, infrastructure maintenance and systems management.</li><li>Be responsible for meeting IT Service Desk SLA's and achieving KPI's</li><li>Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials.</li><li>Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured.</li><li>Lead and manage the IT team Comprising of Senior IT Engineers and an IT Engineer, providing guidance, support, and development opportunities to ensure the team's success and alignment with organisational goals.</li><li>Engage with internal and external stakeholders</li><li>Manage and maintain IT budgets, procurement, and vendor relationships. Own, develop and manage the IT budget, ensuring cost-effective use of resources and services supplied to the business.</li><li>Contribute to and ensure first line security of the organisation IT systems and data through implementing cybersecurity measures.</li><li>Ensure network and system security, ensuring compliance with data protection laws (e.g., GDPR) and any other appropriate regulatory standards.</li><li>Lead IT projects, including Company acquisitions, software and hardware upgrades, migrations, and digital transformation initiatives.</li><li>Covering team absences which may require time filling other team roles, such as commissioning equipment, covering the help desk, technical research and implementation.</li><li>Provide technical support, training and communications to end-users as part of the wider change projects.</li><li>Monitor system performance and implement improvements as needed.</li></ul><p><strong>Experience/Skills required:</strong></p><ul><li>Proven experience in an IT Manager or similar leadership role, preferably within healthcare, life sciences, or medical communications.</li><li>Strong knowledge of cloud-based platforms (especially Microsoft 365, SharePoint, Azure).</li><li>Excellent understanding of cybersecurity frameworks and data protection regulations (e.g. GDPR, ISO 27001).</li><li>Experience supporting hybrid/remote teams using collaboration tools such as Teams, Zoom, and project management systems.</li></ul><p><strong>Salary/logistics:</strong></p><ul><li>£60,000-£70,000 + additional benefits</li><li>Hybrid working - 2/3 days a week on site as standard.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjM0OTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-12-01T15:54:57Z
IT Manager
  • Oldham, Greater Manchester
  • remote
  • Permanent
  • 60000 - 75000 GBP / Yearly
  • <p>We are seeking an experienced and forward-thinking <strong>IT Manager</strong> to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>ERP Implementation &amp; Management</strong></p><ul><li>Lead or support the implementation, optimisation, and ongoing management of ERP system</li><li>Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs.</li><li>Provide user support, training, and process refinement related to ERP functions.</li></ul><p><strong>Strategic Leadership &amp; Technology Roadmap</strong></p><ul><li>Develop and maintain a clear IT and technology roadmap aligned to business objectives.</li><li>Assess business needs and translate them into actionable IT strategies.</li><li>Drive continuous improvement across systems, processes, and security.</li></ul><p><strong>Team Leadership &amp; People Management</strong></p><ul><li>Line manage the IT Support team, providing coaching, training, and performance management.</li><li>Set clear objectives and create a high-performing service-focused culture.</li><li>Oversee prioritisation and resolution of support tickets and escalations.</li></ul><p><strong>Infrastructure &amp; Systems Management</strong></p><ul><li>Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation.</li><li>Manage hardware, software, networks, backups, and disaster recovery procedures.</li><li>Ensure system performance, reliability, and scalability across all sites.</li></ul><p><strong>Cybersecurity &amp; Compliance</strong></p><ul><li>Lead cybersecurity initiatives, risk assessments, and mitigation plans.</li><li>Ensure compliance with data protection (e.g., GDPR) and industry standards.</li><li>Implement and maintain security policies, monitoring tools, and incident-response processes.</li></ul><p><strong>Supplier &amp; Third-Party Management</strong></p><ul><li>Manage third-party IT vendors, suppliers, and service providers.</li><li>Negotiate contracts, manage performance, and ensure value and quality of service.</li><li>Coordinate external support for ERP, infrastructure, and security services where required.</li></ul><p><strong>Skills &amp; Experience Required</strong></p><p><strong>Essential</strong></p><ul><li>Proven experience as an IT Manager or Senior IT Leader within an SME environment.</li><li>Hands-on experience with ERP systems</li><li>Experience with security frameworks (IS027001, CE, CE+. CAF)</li><li>Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation.</li><li>Demonstrable experience in cybersecurity management, compliance, and risk mitigation.</li><li>Experience managing IT suppliers, third-party providers, and service contracts.</li><li>Track record of managing and developing IT support teams.</li><li>Ability to create and deliver an IT/technology roadmap for business growth.</li><li>Full UK driving licence</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby42MDkxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-11-25T09:25:59Z
Head of Data
  • Birmingham, West Midlands
  • remote
  • Permanent
  • 80000 - 90000 GBP / Yearly
  • <p>Robert Half is recruiting for a Head of Data on a permanent basis, with flexible and remote working (office based in Birmingham), paying up to £90,000. This is a newly created role, where the Head of Data is responsible for the strategy and delivery of BI and analytics. </p><p>This is a 50/50 split between strategic oversight and hands-on delivery, focusing on delivering high-value data products including dashboards and advanced analytics solutions. <br /><br /></p><p><strong>Key Responsibilities </strong></p><ul><li>Engage with senior leadership to understand business objectives and align BI initiatives to requirements </li><li>Lead the evolution of existing dashboards into high-value tools</li><li>Work closely with other BI leads across sectors to ensure consistency and alignment of solutions</li><li>Act as bridge between the business and data team to increase business value of data products</li></ul><p><strong>Key Skills</strong> </p><ul><li>Expert in BI and data visualisation, leading the data strategy for large enterprises </li><li>Strong understanding of cloud-based data platforms </li><li>Proven experience partnering with senior leaders to champion business value behind data analytics and BI </li><li>All rounder knowledge of data analytics, business intelligence, data engineering and data governance initiatives </li></ul><p>This role will require some travel to the Birmingham office, but the rest can be remote. </p><p><strong>On Offer</strong></p><ul><li>Up to £90,000 per annum</li><li>Car allowance and bonus (up to 15%)</li><li>PMI</li><li>Pension contributions (5-6%) </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMDY1NjUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-21T10:20:03Z