<p> <strong>HEAD OF STATUTORY REPORTING - BASINGSTOKE</strong><br />Robert Half are proud to be the exclusive recruitment partner to a fast growing, PE backed, global player in the technology hardware space that is going through significant change. Due to this expansion they now seek to recruit a statutory reporting manager to work directly with the FD based at their Basingstoke head office (with high levels of flexibility). This newly developed role represents an excellent opportunity for and ambitious Finance and controls lead, looking for broader responsibilities and the opportunity to make a real positive impact on a growing business.</p><p>Due to their acquisitive nature, you will not only have the opportunity to support and drive M&A projects within the EMEA region, but also play a key role in shaping the statutory reporting and consolidation structure for the group as it expands.</p><p><strong>Key Responsibilities:</strong> </p><p>* Prepare statutory financial statements and disclosures in accordance with UK GAAP, IFRS, and local European GAAPs.</p><p>* Perform reconciliations between group (e.g., US GAAP or IFRS) and local statutory books.</p><p>* Draft supporting documents such as directors' reports, audit schedules, and confirmation statements.</p><p>* Ensure accuracy and completeness of ledgers and statutory adjustments.</p><p>* Manage external audit processes across multiple jurisdictions, acting as the main point of contact for audit firms. Coordination & Oversight</p><p>* Coordinate with external accounting firms or service providers responsible for local statutory reporting or filing support.</p><p>* Collaborate with internal stakeholders (shared services, tax, legal, treasury) to compile accurate and timely financial information.</p><p>* Track statutory calendars, ensure timely submissions, and manage review and sign-off processes.</p><p>* Track overall spend from compliance requirement and evolve the department to become more cost efficient and effective over time. Compliance & Governance:</p><p>* Maintain up-to-date knowledge of UK and European statutory reporting requirements.</p><p>* Ensure full compliance with regulatory filing obligations (e.g., Companies House, local registries).</p><p>* Support legal entity restructuring, M&A integration, and other compliance projects as needed.</p><p>* Identify and implement process improvements and strengthen internal controls related to statutory reporting.</p><p><strong>Benefits:</strong></p><ul><li>A highly competitive base salary of between £90,000 and £115,000 P/A based on the experience of the candidate</li><li>up to 10% performance bonus</li><li>Life assurance</li><li>Income protection</li><li>7% company pension contribution</li><li>Health cash plan</li><li>eye care</li><li>Discount portal</li><li>25 days holiday</li><li>The opportunity to work remotely up to 4 days per week</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuODY5MDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Credit Manager</strong></p><p><strong>£60,000</strong></p><p><strong>Office based</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p> </p><p><strong>In return we are offering:</strong></p><ul><li>35 hour working week Monday - Friday (office based)</li><li>25 days annual leave plus bank holidays.</li><li>Discretionary bonus scheme.</li><li>Death in service - 4x annual salary.</li><li>Pension contributions 4% employer, 5% employee.</li><li>Employee Assistance Programme</li><li>Various wellbeing and Social events throughout the year.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy4zMTEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Interim Credit Manager</strong></p><p><strong>£300-350 per day</strong></p><p><strong>Hybrid 3 days in office</strong></p><p><strong>Basingstoke</strong></p><p><strong> </strong></p><p><strong>About the opportunity:</strong></p><p>As Credit Manager, you'll oversee the UK collections team and work closely with colleagues across the Isle of Man and the UK to deliver effective debt recovery strategies. You'll ensure that every customer interaction achieves the right outcome while maintaining full compliance with FCA and other regulatory standards.</p><p> You'll also play a key role in shaping best practices, refining processes, and supporting senior management with performance reporting and strategic decisions. If you're an experienced collections professional looking to lead, inspire, and make a difference, we'd love to hear from you.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Lead and support the UK collections team to maximise recovery performance.</li><li>Manage arrears accounts in line with company standards and FCA regulations.</li><li>Oversee litigation and insolvency processes, liaising with solicitors and advocates as required.</li><li>Maintain robust systems and accurate records of all activities.</li><li>Collaborate with Compliance and Finance teams to ensure regulatory adherence and accurate reporting.</li><li>Drive continuous process improvement to minimise delinquency.</li><li>Ensure all activity reflects our core value in achieving the right customer outcome.</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li> Proven experience in debt recovery and collections management within financial services.</li><li>Strong leadership and communication skills, with the ability to influence at all levels.</li><li>Excellent knowledge of UK collections law, GDPR, and AML regulations.</li><li>A results-driven mindset, coupled with empathy and professionalism.</li><li>A commitment to compliance, accuracy, and continuous improvement.</li></ul><p>For more information please contact me in the first instance.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy42NDUyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are recruiting a Trade Compliance Manager role on a permanent basis with a manufacturing business based in Swindon. This role would suit someone with previous experience in an international business with exposure to imports and exports, and an understanding of trade compliance.</p><p> </p><p><strong>The role </strong></p><p>The Trade Compliance Manager will be responsible for a small team, working closely with the Financial Controller to report on tax implications, and partnering with external stakeholders. The role will involve but not be limited to:</p><ul><li>Leading on US and UK trade compliance and ensuring controls are adhered to in line with regulations.</li><li>Maintaining the control framework for imports and exports.</li></ul><ul><li>Obtaining export licences where required.</li><li>Maintaining records of use and reporting to HMRC.</li></ul><ul><li>Overseeing of all imports and exports customs entries and ensuring records are maintained.</li></ul><ul><li>Continuous improvement of processes and systems.</li><li>Defining strategy to ensure regulatory alignment.</li><li>Partnering with the Financial Controller to advise on tax implications.</li></ul><p> </p><p> </p><p><strong>Profile</strong></p><p>The suitable candidate will have the following skills/attributes:</p><ul><li>5+ years experience within a Trade Compliance environment or experience as a Demand Planner.</li><li>Understanding of customs compliance particularly with the UK/US.</li><li>Excellent interpersonal skills.</li><li>Understanding of UK customs special procedures and impact on tax and duty.</li><li>Intermediate level excel skills.</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li>£55,000-75,000 base salary.</li><li>Company car or car allowance.</li><li>Bonus scheme.</li><li>Enhanced pension.</li><li>Hybrid working: 3 days onsite, 2 days from home.</li><li>Flexible working hours, 37.5 hour working week.</li><li>28 days annual leave + bank holidays.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmNsZW1lbnRzLjQxMDY2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered with a fast-growing global client based near Chippenham to recruit for a Cyber Security Manager role. Paying up to £95,000 with company bonus and fantastic benefits and remote working (with occasional trips to Chippenham office as and when needed). This is a newly created position where the role is a 50/50 split between strategic oversight and hands-on delivery. It involves direct collaboration with wider IT teams and business stakeholders to ensure secure practices and maintain alignment with business objectives.</p><p><strong>The Role</strong></p><ul><li>Deliver the Global Cyber Security Strategy regionally, aligning with business needs and regulations, and advising leadership on security investments and resource priorities</li><li>Maintain and evolve security tools and platforms (e.g. SIEM/XDR, endpoint protection, gateways), ensuring optimal utilisation and effectiveness.</li><li>Drive the development of threat hunting and vulnerability management practices, ensuring proactive identification and mitigation of risks across systems and infrastructure.</li><li>Track emerging threats and recommend updates to policies, standards, and procedures.</li><li>Oversee daily security operations, including monitoring, vulnerability management, and incident response.</li><li>Lead and mature the regional incident response function, coordinating with global teams on high-severity events and driving continuous improvement.</li><li>Manage regional security governance, including policy reviews, ITSM processes, KPIs, and reporting.</li><li>Act as the primary contact for operational cyber matters, providing clear, timely communication to stakeholders and leadership.</li></ul><p><strong>About You </strong></p><ul><li>Demonstrable experience in cyber security operations, including incident management, threat monitoring, and vulnerability management.</li><li>Familiarity with regulatory frameworks within region and best practices (such as ISO 27001, NIST CSF, Cyber Essentials).</li><li>Professional certifications - CISSP, CISM, ISO27001</li></ul><p><strong>On Offer </strong></p><ul><li>Salary up to £95,000</li><li>Company bonus</li><li>25 days annual leave</li><li>Remote working (occasional visits to office near Chippenham)</li><li>Enhanced pension contribution</li><li>Private medical insurance</li><li>Life assurance - 3x annual salary</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMTQwOTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is delighted to be partnering with a globally leading business based in Bristol to recruit for a <strong>Credit Support Specialist</strong> on a full-time and permanent basis.</p><p><strong>Hours: </strong>Full-time and permanent (Hybrid available after initial training period)</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage direct debit submissions and processing</li><li>Provide customised invoice and billing reports to meet customer needs</li><li>Issue statutory and regulatory notices</li><li>Contact customers to recover missed or overdue payments via phone, email, and letters</li><li>Resolve invoice queries with internal teams and external customers</li><li>Deliver high-quality customer service</li><li>Comply with internal policies and procedures, meeting audit standards</li><li>Communicate effectively and build trusted relationships across the business</li><li>Maintain knowledge of changes in internal policies, procedures, and regulations</li><li>Understand and comply with the Company's Conduct and Standards</li><li>Adhere to all internal policies relevant to your role or associated responsibilities</li></ul><p><strong>Skills & Experience</strong></p><ul><li>Strong communication skills, both written and verbal</li><li>Excellent time management and attention to detail</li><li>High numerical accuracy and confidence handling financial data</li><li>Ability to work effectively under pressure</li><li>Proficient in Microsoft Office, especially Excel and Word</li><li>Experience delivering excellent customer service</li></ul><p><strong>Benefits</strong></p><ul><li>Generous contributory pension scheme </li><li>Hybrid working model up to 2-days required onsite</li><li>25 days holiday, in addition to bank holidays </li><li>Annual bonus scheme</li></ul><p><strong>If this sounds like the next opportunity for you, apply today!</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/THlkaWEuQmVycnkuOTI2ODUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Dutch speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><p> </p><ul><li>Manage a portfolio of Dutch Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><p> </p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Dutch & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Dutch and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> If you are a results-driven, fluent Dutch speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4wMDAyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis.</p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of German & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in German and English is Essential.</li></ul><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p>If you are a results-driven, German speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS40MzcyNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced French speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p> </p><p>Key Responsibilities</p><ul><li>Manage a portfolio of French Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of French & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in French and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, French speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS4xNjMxNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Our client, a leading organisation within the IT & software industry, is seeking a highly experienced Czech/Slovak speaking Collections Specialist to join their established EU Credit & Collections team.</p><p> </p><p>This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships.</p><p> </p><p>This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for full order to cash process ownership, investigating & resolving issues and improving DSO through ledger management, insights and analysis.</p><p> </p><p>Key Responsibilities</p><p> </p><ul><li>Manage a portfolio of Czech & Slovakian Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances.</li><li>Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery.</li><li>Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service.</li><li>Analyse account data to identify trends, payment behaviours, and opportunities for process improvement.</li><li>Provide regular reports and updates to management on collection performance and key risks.</li><li>Maintain detailed, compliant documentation of all communications and agreements.</li><li>Make informed recommendations for escalation to legal action or external collection agencies when necessary.</li><li>Mentor and support junior collections staff, providing training and guidance on best practice.</li><li>Ensure all collection activities comply with UK debt collection regulations and company policies.</li></ul><p> </p><p> </p><p>About You</p><p> </p><ul><li>Bachelor's degree (or equivalent experience) in Finance, Business, or related field.</li><li>Extensive experience in collections, including handling complex or high-value accounts at a senior level.</li><li>Strong understanding of Czech & Slovakian & UK debt collection processes, regulatory requirements, and ethical practices.</li><li>Proficient in Microsoft Excel and experienced with ERP or collections software systems.</li><li>Exceptional negotiation, communication, and analytical skills.</li><li>Highly organised and detail-oriented, able to manage multiple priorities under pressure.</li><li>Collaborative and professional approach with a commitment to delivering outstanding customer service.</li><li>Proven ability to mentor or train others in a team environment.</li><li>Multi-lingual fluency in Czech/Slovak and English is Essential.</li></ul><p> </p><p> </p><p>What's on Offer</p><p> </p><ul><li>Competitive salary and performance-related bonus.</li><li>Hybrid working patterns</li><li>Opportunity to lead initiatives within a respected, growth-focused business.</li><li>Supportive team culture and ongoing professional development.</li></ul><p> </p><p> </p><p>If you are a results-driven, Czech & Slovakian speaking collections professional seeking your next challenge in a dynamic, customer-focused environment, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuQWRleS45ODQwNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
