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6 results for Second Line Support in Manchester, Manchester

Desktop Engineer
  • Huddersfield, West Yorkshire
  • remote
  • Contract
  • - GBP / Yearly
  • <p style="margin: 0in; font-family: Verdana; font-size: 20.0pt; color: black;">Contract IT Support Technician</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Role: M365 Support Technician</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Location: Huddersfield</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;"><strong>Length: </strong>Initally 3 months</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Rate: Competitive daily rate</p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Working Pattern: Full-time on site, 5 days per week (9:00am - 5:00pm)</p><p style="margin: 0in; font-family: Verdana; font-size: 8.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">We are currently looking for a proactive and customer-focused M365 Support Technician to join a dynamic IT team based in Huddersfield. This is a great opportunity for an enthusiastic IT professional who enjoys problem-solving, supporting users, and working within a fast-paced technology environment.</p><p style="margin: 0in; font-family: Verdana; font-size: 18.0pt; color: black;">Key Responsibilities &amp; Skills</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Provide first-line technical support across hardware, software, and user issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Diagnose and resolve incidents relating to Windows 10/11, Microsoft 365, and basic networking</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Support users with HyperV, Intune.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Log, manage, and resolve tickets within agreed timescales</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Assist with user onboarding, account management, and general IT requests</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle; color: black;">Work independently while collaborating effectively with the wider IT team</li></ul><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">The successful candidate will be customer-focused, technically capable, and able to deliver excellent support in a busy environment.</p><p style="margin: 0in; font-family: Verdana; font-size: 8.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 8.25pt; color: black;">Immediate start available - please apply as soon as possible if you are interested.</p><p style="margin: 0in; font-family: Aptos; font-size: 12.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 20.0pt; color: black;">Contract IT Support Technician</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjAzMzU5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-09-23T10:13:55Z
IT Helpdesk Technician
  • West Yorkshire, West Yorkshire
  • remote
  • Permanent
  • 28000 - 30000 GBP / Yearly
  • <p>obert Half are looking for an ambitious Support Technician who's keen to bite off a new challenge - The ideal person will be personable, keen to be part of projects and have good communication to multiple stakeholders in and outside of the company.</p><p>Provide 1st line IT support, troubleshooting hardware, software, Microsoft 365, user accounts, and business systems. Manage incidents, service requests, onboarding/offboarding, device setup, and access permissions while maintaining excellent customer service and meeting SLAs. Support IT projects, create documentation, deliver basic training, and contribute to improving IT processes.</p><ul><li>Provided 1st line IT support for hardware, software, Microsoft 365, and business applications.</li><li>Logged, prioritised, troubleshot, and resolved incidents and service requests using a helpdesk ticketing system.</li><li>Managed user onboarding/offboarding, account administration, access permissions, and device provisioning.</li><li>Installed, configured, and supported desktops, laptops, mobile devices, peripherals, and Windows 11 environments.</li><li>Supported Microsoft 365 technologies including Exchange Online, Teams, SharePoint, Entra ID (Hybrid), and Intune.</li><li>Escalated complex issues to senior engineers or third-party providers while meeting SLA targets.</li><li>Maintained IT documentation, knowledge base articles, and asset records.</li><li>Assisted with IT projects, Microsoft Teams/video conferencing support, and user training.</li><li>Delivered excellent customer service while promoting IT best practices and cyber security awareness.</li></ul><p>Please note this role is 5 days a week on-site.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4yODE1MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-09-07T09:49:13Z
Treasury Manager
  • Leeds, West Yorkshire
  • remote
  • Temporary
  • 400 - 500 GBP / Daily
  • <p><strong>Treasury Manager </strong><br /><strong>Length:</strong> 6 months<br /><strong>Start:</strong> ASAP<br /><strong>Commitment:</strong> Likely 2 days per week</p><p>We are seeking an experienced <strong>Interim Treasury professional</strong> to provide short-term specialist support to a Group Finance Director and help safeguard the Group's liquidity and financial risk position.</p><p>This is a hands-on interim assignment focused on leading <strong>cash, funding and foreign exchange activities</strong>, while ensuring robust treasury controls and compliance with Group Treasury Policy.</p><h3 id="key-responsibilities">Key Responsibilities</h3><ul><li>Lead and manage the FX hedging strategy for USD exposure, including an annual requirement of approximately <strong>USD 140m</strong>.</li><li>Ensure effective mitigation of foreign exchange risk and support the availability of funds required by the business.</li><li>Monitor and manage treasury exposures including: <ul><li>interest rate risk</li><li>foreign exchange risk</li><li>liquidity risk</li></ul></li><li>Use hedging strategies where appropriate in line with policy.</li><li>Oversee the Group's daily cash position and ensure sufficient liquidity is available to meet operational and financial commitments.</li><li>Provide clear, reliable and effective treasury insight to the Group Finance Director.</li><li>Ensure all Group Treasury activities are managed in accordance with the Group Treasury Policy.</li><li>Maintain strong treasury controls and support sound decision-making across treasury operations.</li></ul><h3 id="about-you">About You</h3><ul><li>3-5 years' experience in a treasury management or treasury lead role.</li><li>Strong specialist treasury experience, ideally supported by <strong>ACA, ACCA or CIMA</strong> qualification</li><li>Proven experience operating at a managerial level with accountability for decisions, controls and outcomes.</li><li>Hands-on experience managing material <strong>USD foreign exchange exposure</strong>.</li><li>Direct experience managing annual cash flows or currency requirements of a comparable scale, ideally at least <strong>USD 75m-100m</strong>, with the capability to manage a <strong>USD 140m</strong> annual requirement confidently.</li><li>Comfortable working independently in an interim capacity and adding value quickly.</li></ul><h3 id="additional-information">Additional Information</h3><p>This role can be predominantly remote but you may be required to spend some time in the clients North Leeds based office. </p><p>If you are available at short notice and bring strong treasury and FX hedging expertise, we would be keen to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c3RlcGhhbmllLmRhd3Nvbi4wNzg0Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-09-17T09:30:58Z
Internal Audit Manager- IT
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • 76000 - 86000 GBP / Yearly
  • <p><strong>Internal Audit Manager - IT | Major Infrastructure &amp; Energy | Manchester (Hybrid Working) | £76,000-£86,000 + Bonus + Benefits | Permanent Role</strong></p><p> </p><p>Robert Half are partnering with a leading UK infrastructure and energy organisation with a diverse and evolving operational landscape.</p><p> </p><p>As the business continues to evolve, its Internal Audit function is growing, creating an excellent opportunity for an experienced Internal Audit Manager - IT to join a high-impact team and help strengthen technology governance, risk management and internal controls.</p><p> </p><p>This is a hands-on management role where you'll lead multiple audit engagements across IT governance, cyber security, digital transformation and technology risk. You'll oversee audit quality, manage and develop audit professionals, and work closely with senior stakeholders to provide clear, evidence-based insight that supports decision-making and strengthens the control environment.</p><p> </p><p>📊 <strong>About the Position</strong></p><p> </p><p>As Internal Audit Manager - IT, you'll take ownership of technology-focused audit engagements from planning through to reporting and action tracking, ensuring work is delivered to a consistently high standard.</p><p> </p><p> </p><p> </p><p>You'll oversee multiple audits, review findings and recommendations, and act as a key point of contact for senior stakeholders. Alongside managing and developing the Senior Internal Auditor, you'll work with co-sourced providers and contribute to the ongoing development of the risk-based Internal Audit Plan.</p><p> </p><p>This is an opportunity for an established IT Audit professional who combines strong technical expertise with people management, quality assurance and the confidence to challenge senior stakeholders.</p><p> </p><p>Day-to-day, you'll:</p><p> </p><ul><li>Lead multiple IT audit engagements, from risk assessment and planning through to fieldwork, reporting and action tracking.</li><li>Oversee audits covering IT governance, cyber security, cloud services, IT operations, data management and digital transformation.</li><li>Review audit scopes, testing strategies, evidence, findings and reports, ensuring recommendations are practical and evidence-based.</li><li>Manage, coach and develop audit professionals, including workload allocation, performance management and development planning.</li><li>Build trusted relationships with senior stakeholders and communicate audit findings clearly to management.</li><li>Monitor emerging technology risks, cyber threats and regulatory developments to inform audit planning.</li><li>Contribute to the risk-based Internal Audit Plan and collaborate with co-sourced providers and other assurance teams.</li></ul><p> </p><p>📋 <strong>What We're Looking For</strong></p><p> </p><ul><li>At least 7 years of relevant experience leading IT internal audit engagements.</li><li>Significant IT Internal Audit experience gained within a large, complex or regulated organisation, or a Big Four professional services environment.</li><li>Experience across both IT Audit and broader Internal Audit.</li><li>Proven experience managing multiple audits simultaneously, from planning through to reporting and action follow-up.</li><li>Essential line management experience, including coaching, developing and overseeing audit professionals.</li><li>Experience reviewing and signing off audit work, challenging findings and maintaining high-quality reporting standards.</li><li>Strong knowledge of IT General Controls, cyber security, technology risk and governance frameworks.</li><li>Familiarity with NIST, ISO 27001 or equivalent technology risk frameworks.</li><li>A relevant professional qualification, such as CISA, CIA, ACA, ACCA, CPA or CA.</li></ul><p> </p><p> </p><p>🤝 <strong>Here's What's Waiting for You</strong></p><p> </p><ul><li>£76,000-£86,000 base salary, depending on experience.</li><li>Up to 10% annual bonus.</li><li>Hybrid working- 2-3 days per week in the office.</li><li>28 days' annual leave, increasing to 30 days after five years, plus bank holidays.</li><li>Option to purchase additional annual leave.</li><li>Pension scheme with up to 7.5% employee contribution and 15% employer contribution.</li><li>Private healthcare and additional health, financial wellbeing and lifestyle benefits.</li></ul><p> </p><p> </p><p>💼 <strong>Why This Role Could Be Your Next Move</strong></p><p> </p><p>This is an opportunity to step into a management role where you can shape audit delivery, influence senior stakeholders and play a meaningful part in strengthening technology risk and governance.</p><p> </p><p>You'll combine hands-on audit leadership with people management and quality assurance, overseeing multiple engagements while helping develop the wider Internal Audit function.</p><p> </p><p>For an established IT Audit Manager looking to take ownership of a broader audit programme, work across complex technology risks and develop their leadership experience, this is an excellent next step.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuODcyODAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-10-15T16:19:43Z
Head of Data, Analytics & Digital Transformation
  • Crewe, Cheshire
  • remote
  • Permanent
  • 75000 - 85000 GBP / Yearly
  • <p>Robert Half has partnered with a infrastructure business to recruit for a Head of Data, Analytics &amp; Digital Transformation.</p><p>This is a newly created senior leadership role, offering the opportunity to shape and deliver the organisation's data, analytics and digital transformation strategy.</p><p><strong>Salary:</strong> £75,000 - £85,000</p><p><strong>Location:</strong> Crewe, York, Leeds or Derby</p><p><strong>Working pattern:</strong> 2 days per week on site, with some travel to other locations</p><p><strong>The Role</strong></p><p>You will lead the development of a modern, data-driven function, using data, analytics, automation, AI and digital technology to improve operational performance, decision-making and business efficiency.</p><p>Key responsibilities include:</p><ul><li>Develop and deliver the organisation's data and digital transformation strategy.</li><li>Build strong data governance, reporting and analytics capabilities.</li><li>Establish reliable business data and improve data quality and accessibility.</li><li>Lead digital transformation, automation and technology-enabled change programmes.</li><li>Identify opportunities to use AI and emerging technologies to improve efficiency.</li><li>Develop dashboards, MI and insights to support senior decision-making.</li><li>Build and lead a high-performing data and digital team.</li><li>Manage budgets, business cases, suppliers and transformation benefits.</li><li>Work closely with senior stakeholders across technology, finance, operations and other functions.</li><li>Ensure appropriate governance, risk, data protection and information security standards are maintained.</li></ul><p><strong>About You</strong></p><p>We are looking for an experienced data, digital or transformation leader with:</p><ul><li>Significant leadership experience across data, analytics, digital transformation or technology.</li><li>A strong track record delivering large-scale transformation programmes.</li><li>Experience developing data strategies and governance frameworks.</li><li>Experience leading multidisciplinary teams and influencing senior stakeholders.</li><li>Strong knowledge of analytics, BI, automation, AI and emerging technologies.</li><li>Commercial awareness, with experience managing budgets and business cases.</li><li>Strong programme management, stakeholder engagement and change management skills.</li><li>A strategic and commercially minded approach, with a focus on delivering measurable business outcomes.</li></ul><p>This is an excellent opportunity for an experienced data and transformation professional to take ownership of a newly created function and play a key role in shaping the organisation's future digital capability.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDU4NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-09-21T16:25:26Z
Information Security Manager
  • Manchester, Greater Manchester
  • remote
  • Permanent
  • 80000 - 100000 GBP / Yearly
  • <p><strong>Information Security Manager - ISO27001 accreditation</strong></p><p><strong>Location:</strong> Manchester - 4 days onsite per week<br /> <strong>Salary:</strong> £80,000-£100,000 per annum</p><p><strong>The Opportunity</strong></p><p>We are working with a client seeking an experienced <strong>Information Security Manager</strong> to lead and drive information security governance, risk and compliance, with a particular focus on GDPR, data protection and ISO 27001 accreditation.</p><p>This is a GRC-focused role rather than a hands-on technical security position. <strong>The successful candidate will have a proven track record of taking organisations through the ISO 27001 accreditation process from scratch</strong>, establishing the necessary frameworks, policies, controls and governance structures to achieve certification and maintain ongoing compliance.</p><p>This is an excellent opportunity for someone who can combine strategic oversight with a hands-on approach to building and embedding a robust information security and data protection framework across an organisation.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end implementation of ISO 27001, taking the organisation from initial assessment through to successful accreditation.</li><li>Develop, implement and maintain an Information Security Management System (ISMS), ensuring alignment with ISO 27001 requirements and business objectives.</li><li>Own and drive the organisation's governance, risk and compliance (GRC) activities, identifying and managing information security and data protection risks.</li><li>Ensure compliance with GDPR, UK data protection legislation and relevant regulatory requirements.</li><li>Develop and maintain information security policies, procedures, risk registers, control frameworks and supporting documentation.</li><li>Conduct gap analyses, risk assessments and internal audits, coordinating remediation activities to address identified weaknesses.</li><li>Prepare the organisation for external audits and certification assessments, working closely with auditors and key stakeholders.</li></ul><p><strong>Required Experience:</strong></p><ul><li><strong>Proven experience implementing ISO 27001 from scratch and successfully taking an organisation through to accreditation.</strong> This is a key requirement for the role.</li><li>Strong knowledge of information security governance, risk management and compliance frameworks.</li><li>A solid understanding of GDPR, UK data protection legislation and information governance.</li><li>Experience developing and embedding an ISMS, including policies, procedures, controls and audit processes.</li><li>The ability to engage confidently with senior stakeholders and influence decision-making across the organisation.</li><li>Strong communication, stakeholder management and organisational skills.</li><li>A pragmatic, hands-on approach to building and maintaining compliance frameworks in a complex business environment.</li></ul><p><strong>Desirable Experience</strong></p><ul><li>Professional certifications such as <strong>CISSP, CISM or ISO 27001</strong></li><li>Experience working within the utilities, infrastructure or construction sectors, particularly in complex project-based environments.</li><li>Experience managing external audits, certification bodies and ongoing ISO 27001 compliance.</li><li>The ability to translate regulatory and compliance requirements into practical, business-focused solutions.</li></ul><p><strong>The Details</strong></p><ul><li><strong>Salary:</strong> £80,000-£100,000 per annum, depending on experience.</li><li><strong>Location:</strong> Manchester.</li><li><strong>Working arrangement:</strong> Four days onsite per week.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjc2NDQyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2026-10-14T08:18:54Z