<p>Robert Half are delighted to be partnering with a well-established, purpose-driven organisation in Didcot as they look to appoint a Finance Manager. Reporting directly into the COO, you will lead the day-to-day finance function and play a key part in maintaining strong financial management, control and assurance across the business.</p><p>This is a standout opportunity for a qualified accountant who wants real ownership, visibility at senior level and the chance to shape a finance function in a small, friendly and high-performing team.</p><p><strong>Job title:</strong> Finance Manager</p><p><strong>Salary:</strong> Up to £65,000 per annum, depending on experience</p><p><strong>Location:</strong> Didcot (hybrid, 2 days a week in the office)</p><p><strong>Contract:</strong> Permanent, full time</p><p> </p><p><strong>Key responsibilities</strong></p><ul><li>Lead the day-to-day finance function, giving clear, timely financial advice to the COO and wider leadership team</li><li>Own the monthly management accounts, cash flow reporting, balance sheet reconciliations and variance analysis</li><li>Lead the annual budget and quarterly forecasting process, working closely with budget holders</li><li>Manage financial reporting and compliance for grant funding, working with key partners and monitoring expenditure</li><li>Oversee accounts payable, accounts receivable, banking and cash management, maintaining robust financial controls</li><li>Lead the year-end process and external audit, including the statutory accounts and annual report</li><li>Prepare financial papers, dashboards and analysis for the Board and Audit and Finance Committee</li><li>Manage and develop a Finance Analyst, setting priorities and quality standards</li><li>Act as the main point of contact for the outsourced IT provider, monitoring performance and supporting cyber security and business continuity</li><li>Improve finance policies, systems and processes, and contribute to risk management and business planning</li></ul><p><strong>About you</strong></p><ul><li>ACCA, ACA or CIMA qualified</li><li>Strong technical accounting knowledge, with experience of producing management accounts, budgets, forecasts and year-end working papers</li><li>Proven experience of managing, supporting or developing finance staff</li><li>Excellent analytical and modelling skills, including advanced Excel</li><li>A confident communicator who can present to senior leaders, trustees and non-finance colleagues</li><li>A self-starting, organised and collaborative approach, comfortable in a small, fast-paced environment</li><li>Desirable: experience of not-for-profit, research or grant-funded accounting, Xero or a similar cloud-based system, and working with external auditors</li><li>Desirable: experience of overseeing an outsourced IT service or managed service provider</li></ul><p><strong>What's on offer</strong></p><ul><li>Salary of up to £65,000</li><li>Hybrid working, with 2 days a week in the office (likely Tuesday and Thursday)</li><li>Training budget to support your continuing professional development</li><li>The chance to lead and shape a finance function in an organisation contributing to the UK's transition to a more sustainable future</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4wNjcxNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h1>Customer Service & Operations Administrator</h1><p>Location: High Wycombe<br />Pay rate: £15 per hour + holiday pay<br />Contract: 3-month temporary contract with potential to become permanent<br />Start date: ASAP</p><h2>The Role</h2><p>We are currently recruiting for a Customer Service & Operations Administrator to join a busy team based in High Wycombe. This is an initial 3-month temporary position with the potential to become permanent.</p><p>The successful candidate will play an important role in providing excellent customer service and administrative support, responding to enquiries, resolving issues and ensuring operational processes run smoothly.</p><h2>Key Responsibilities</h2><ul><li><p>Answer incoming calls and respond to customer enquiries promptly and professionally.</p><br><br></li><li><p>Manage customer and stakeholder queries through a ticketing system.</p><br><br></li><li><p>Assist customers with membership registrations and account queries.</p><br><br></li><li><p>Provide administrative support with operational processes, changes and general enquiries.</p><br><br></li><li><p>Build and maintain positive relationships with customers and stakeholders.</p><br><br></li><li><p>Assist with complaint handling and escalate issues where appropriate.</p><br><br></li><li><p>Support compliance-related administration and maintain accurate records.</p><br><br></li><li><p>Ensure administrative tasks are completed accurately and within agreed deadlines.</p><br><br></li><li><p>Work collaboratively with the wider team and support changing business needs.</p><br><br></li></ul><h2>Skills and Experience</h2><ul><li><p>Previous experience in a customer service or administration role.</p><br><br></li><li><p>Strong organisational skills and attention to detail.</p><br><br></li><li><p>Excellent written and verbal communication skills.</p><br><br></li><li><p>Ability to manage multiple tasks and maintain accurate records.</p><br><br></li><li><p>A proactive approach to problem-solving.</p><br><br></li><li><p>Ability to work independently and as part of a team.</p><br><br></li><li><p>Experience using Microsoft Dynamics would be advantageous.</p></li><li>If you have accounting background, that is a plus. </li></ul><h2>Working Hours and Location</h2><ul><li><p>Based in High Wycombe.</p><br><br></li><li><p>Initially office-based five days per week, moving to three days in the office and two days working from home.</p><br><br></li><li><p>Monday to Thursday: 9am-5pm</p><br><br></li><li><p>Friday: 9am-4pm.</p><br><br></li><li><p>Saturday: Currently one Saturday per month, 9:30am-2:30pm.</p><br><br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDA4NjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">