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9 results for Client Services Clerk in Luton
- City of London, London
- remote
- Contract
- 16 - 18 GBP / Hourly
- <p>Robert Half Finance & Accounting are partnering with a leading Media Business in London to recruit an immediate, Interim Sales Ledger Clerk for 1-3 months.</p><p><strong>Role:</strong></p><p>Our client is looking for an immediate interim Sales Ledger Clerk to assist them for 1-3 months. You will be responsible for following duties:</p><ul><li>Manage the end-to-end accounts receivable process, including customer invoicing, payment allocation and account reconciliations.</li><li>Raise and process client invoices accurately and within agreed deadlines.</li><li>Manage customer accounts, monitor outstanding balances and proactively chase overdue payments.</li><li>Reconcile client accounts and investigate invoice queries, billing discrepancies and payment disputes.</li><li>Work closely with account management, client services, media planning and commercial teams to resolve billing issues.</li><li>Ensure advertising campaign costs, media spend, purchase orders and client billing details are accurately reflected in invoices.</li><li>Monitor aged debt reports and maintain accurate records of collection activity.</li><li>Prepare regular accounts receivable, aged debt and cash collection reports.</li><li>Allocate incoming payments and investigate unidentified or unallocated cash.</li><li>Support month-end close activities, including reconciliations, reporting and the review of outstanding balances.</li><li>Assist with credit control procedures and escalate high-risk or long-overdue accounts where necessary.</li><li>Maintain accurate customer master data and ensure compliance with internal financial controls.</li><li>Identify opportunities to improve billing, cash collection and accounts receivable processes.</li></ul><p><strong>Profile:</strong></p><p>The successful interim Sales Ledger Clerk will have 2+ years experience. <br /> You must be immediate or 1 weeks notice to be considered for this role.</p><p><strong>Salary & Benefits:</strong></p><p>This role is paying between £16-£18p/h + Holiday (DOE)</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5Ljc2MjM3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-10-28T12:09:38Z
- High Wycombe, Buckinghamshire
- remote
- Temporary
- 15 - 16 GBP / Hourly
- <h1>Customer Service & Operations Administrator</h1><p>Location: High Wycombe<br />Pay rate: £15 per hour + holiday pay<br />Contract: 3-month temporary contract with potential to become permanent<br />Start date: ASAP</p><h2>The Role</h2><p>We are currently recruiting for a Customer Service & Operations Administrator to join a busy team based in High Wycombe. This is an initial 3-month temporary position with the potential to become permanent.</p><p>The successful candidate will play an important role in providing excellent customer service and administrative support, responding to enquiries, resolving issues and ensuring operational processes run smoothly.</p><h2>Key Responsibilities</h2><ul><li><p>Answer incoming calls and respond to customer enquiries promptly and professionally.</p><br><br></li><li><p>Manage customer and stakeholder queries through a ticketing system.</p><br><br></li><li><p>Assist customers with membership registrations and account queries.</p><br><br></li><li><p>Provide administrative support with operational processes, changes and general enquiries.</p><br><br></li><li><p>Build and maintain positive relationships with customers and stakeholders.</p><br><br></li><li><p>Assist with complaint handling and escalate issues where appropriate.</p><br><br></li><li><p>Support compliance-related administration and maintain accurate records.</p><br><br></li><li><p>Ensure administrative tasks are completed accurately and within agreed deadlines.</p><br><br></li><li><p>Work collaboratively with the wider team and support changing business needs.</p><br><br></li></ul><h2>Skills and Experience</h2><ul><li><p>Previous experience in a customer service or administration role.</p><br><br></li><li><p>Strong organisational skills and attention to detail.</p><br><br></li><li><p>Excellent written and verbal communication skills.</p><br><br></li><li><p>Ability to manage multiple tasks and maintain accurate records.</p><br><br></li><li><p>A proactive approach to problem-solving.</p><br><br></li><li><p>Ability to work independently and as part of a team.</p><br><br></li><li><p>Experience using Microsoft Dynamics would be advantageous.</p></li><li>If you have accounting background, that is a plus. </li></ul><h2>Working Hours and Location</h2><ul><li><p>Based in High Wycombe.</p><br><br></li><li><p>Initially office-based five days per week, moving to three days in the office and two days working from home.</p><br><br></li><li><p>Monday to Thursday: 9am-5pm</p><br><br></li><li><p>Friday: 9am-4pm.</p><br><br></li><li><p>Saturday: Currently one Saturday per month, 9:30am-2:30pm.</p><br><br></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuMDA4NjkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-10-29T17:04:32Z
- City of London, London
- remote
- Permanent
- 30000 - 35000 GBP / Yearly
- <p>Our client is a large company based in Waltham Abbey who specialise in utilities and energy within the pubic sector. They focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes them a leader in the industry nationwide.</p><p><strong>Duties of the role:</strong></p><ul><li>Manage a portfolio of customer accounts and reconcile invoices across two separate finance systems, identifying and resolving discrepancies in a timely manner</li><li>Monitor and manage the sales inbox(es), responding to customer queries and routing issues appropriately</li><li>Act as a point of contact for invoice and account queries from both customers and internal stakeholders</li><li>Post receipts accurately against customer accounts on the bank/system daily</li><li>Support cashflow reporting and forecasting, providing visibility on incoming receivables</li><li>Monitor aged debt and flag risks to cashflow proactively</li><li>Manage the credit control process, including chasing overdue accounts via phone/email</li><li>Generating accurate customer invoices with correct VAT treatment</li><li>Perform bulk classification updates across customer/account records, ensuring data accuracy and consistency</li><li>Maintain and update the valuation spreadsheet, ensuring figures are current and correctly reflect account/asset status</li></ul><p class="x_MsoNormal"><strong>What they will offer:</strong></p><ul type="disc"><li class="x_MsoNormal">Opportunity to join a growing and supportive finance team.</li><li class="x_MsoNormal">Broad exposure across multiple entities within the group.</li><li class="x_MsoNormal">Stable business with opportunities to broaden finance knowledge and support wider finance operations.</li></ul><p class="x_MsoNormal"><strong>Title:</strong> Accounts Receivable Assistant </p><p class="x_MsoNormal"><strong>Salary: </strong>£DOE</p><p class="x_MsoNormal"><strong>Working Structure: </strong>5 days on-site during probation (6 months), 1 day wfh thereafter</p><p class="x_MsoNormal"><strong>Working hours:</strong> 9am - 5pm or 8am-4pm</p><p class="x_MsoNormal"><strong>Location: </strong>Waltham Abbey EN9 3JT</p><p class="x_MsoNormal"><strong>Additional benefits:</strong></p><ul type="disc"><li class="x_MsoNormal">24 days annual leave + bank holidays </li><li class="x_MsoNormal">Standard pension</li><li class="x_MsoNormal">On-site parking </li><li class="x_MsoNormal">Healthcare </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGFpamEuQnJ5YW4uOTM3ODAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-10-08T17:48:59Z
- Bracknell, Berkshire
- remote
- Permanent
- 30000 - 35000 GBP / Yearly
- <p data-pm-slice="1 1 []"><strong>CUSTOMER SERVICE AGENT</strong></p><p data-pm-slice="1 1 []"><strong>Bracknell, Berkshire | £28,000 - £35,000 per annum</strong></p><p>We are recruiting for a Customer Service Specialist to join an established and growing international business operating within the mobile technology and refurbished device sector.</p><p>Working with leading consumer technology brands and retailers, the business provides services including mobile phone trade-ins, buy-back programmes and the sale of refurbished devices.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><h3>The Role</h3><p>You will provide customer support across telephone, email and live chat, handling a variety of enquiries and ensuring an excellent customer experience.</p><p>Responsibilities will include:</p><ul data-spread="false"><li><p>Managing customer enquiries relating to orders, payments, trade-ins, returns and warranties.</p></li><li><p>Handling complaints and taking ownership of issues through to resolution.</p></li><li><p>Supporting customers with mobile device trade-in and buy-back programmes.</p></li><li><p>Working towards customer service KPIs, including response times and first-contact resolution.</p></li><li><p>Recording customer interactions accurately using internal ticketing systems.</p></li><li><p>Liaising with internal teams to resolve customer queries.</p></li><li><p>Identifying opportunities to improve processes and customer service.</p></li></ul><h3>About You</h3><ul data-spread="false"><li><p>2-5 years' experience in a customer service or contact centre environment.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Experience handling enquiries across telephone, email and live chat.</p></li><li><p>Comfortable working towards service levels and performance targets.</p></li><li><p>Experience using CRM or ticketing systems.</p></li><li><p>A professional, empathetic approach to handling customer complaints.</p></li><li><p>Good attention to detail and organisational skills.</p></li><li><p>A flexible approach to working shifts, including weekends and bank holidays on a rota.</p></li></ul><p>Experience within telecoms, electronics, retail or e-commerce would be advantageous. Additional European language skills or experience with mobile phone trade-in and refurbished device programmes would also be beneficial.</p><h3>The Package</h3><ul data-spread="false"><li><p>Salary of £28,000 - £35,000 depending on experience.</p></li><li><p>Full-time, permanent position.</p></li><li><p>Opportunity to join an established international business.</p></li><li><p>Exposure to leading consumer technology brands and exciting customer programmes.</p></li></ul><p><strong>Location:</strong> Bracknell, Berkshire</p><p>If you are an experienced customer service professional looking for your next opportunity within a growing international business, we would love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy4xMjQxMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-11-13T14:03:13Z
- Bracknell, Berkshire
- remote
- Permanent
- - GBP / Yearly
- <p data-pm-slice="1 1 []"><strong>CUSTOMER SERVICE AGENT</strong></p><p data-pm-slice="1 1 []"><strong>Bracknell, Berkshire | £28,000 - £35,000 per annum</strong></p><p>We are recruiting for a Customer Service Specialist to join an established and growing international business operating within the mobile technology and refurbished device sector.</p><p>Working with leading consumer technology brands and retailers, the business provides services including mobile phone trade-ins, buy-back programmes and the sale of refurbished devices.</p><p>This is an excellent opportunity for an experienced customer service professional to join a growing team, supporting customers across the UK and wider EMEA region.</p><h3>The Role</h3><p>You will provide customer support across telephone, email and live chat, handling a variety of enquiries and ensuring an excellent customer experience.</p><p>Responsibilities will include:</p><ul data-spread="false"><li><p>Managing customer enquiries relating to orders, payments, trade-ins, returns and warranties.</p></li><li><p>Handling complaints and taking ownership of issues through to resolution.</p></li><li><p>Supporting customers with mobile device trade-in and buy-back programmes.</p></li><li><p>Working towards customer service KPIs, including response times and first-contact resolution.</p></li><li><p>Recording customer interactions accurately using internal ticketing systems.</p></li><li><p>Liaising with internal teams to resolve customer queries.</p></li><li><p>Identifying opportunities to improve processes and customer service.</p></li></ul><h3>About You</h3><ul data-spread="false"><li><p>2-5 years' experience in a customer service or contact centre environment.</p></li><li><p>Excellent verbal and written communication skills.</p></li><li><p>Experience handling enquiries across telephone, email and live chat.</p></li><li><p>Comfortable working towards service levels and performance targets.</p></li><li><p>Experience using CRM or ticketing systems.</p></li><li><p>A professional, empathetic approach to handling customer complaints.</p></li><li><p>Good attention to detail and organisational skills.</p></li><li><p>A flexible approach to working shifts, including weekends and bank holidays on a rota.</p></li></ul><p>Experience within telecoms, electronics, retail or e-commerce would be advantageous. Additional European language skills or experience with mobile phone trade-in and refurbished device programmes would also be beneficial.</p><h3>The Package</h3><ul data-spread="false"><li><p>Salary of £28,000 - £35,000 depending on experience.</p></li><li><p>Full-time, permanent position.</p></li><li><p>Opportunity to join an established international business.</p></li><li><p>Exposure to leading consumer technology brands and exciting customer programmes.</p></li></ul><p><strong>Location:</strong> Bracknell, Berkshire</p><p>If you are an experienced customer service professional looking for your next opportunity within a growing international business, we would love to hear from you.</p><p><strong>Apply today for further information.</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy45MTAzOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-11-06T13:50:36Z
- Basingstoke, Hampshire
- remote
- Permanent
- 35000 - 42000 GBP / Yearly
- <p class="isSelectedEnd">Robert Half are delighted to be supporting a well-established and growing UK financial services business in the appointment of a Debt Recovery Specialist.</p><p class="isSelectedEnd">This is an excellent opportunity for an experienced recoveries or collections professional to take ownership of a varied portfolio of delinquent, defaulted and impaired lending accounts, working across personal, commercial and asset finance.</p><p class="isSelectedEnd">You'll be joining a supportive and collaborative team where you'll have the opportunity to manage more complex cases and develop your experience across the full recovery lifecycle.</p><h2>The Role</h2><p class="isSelectedEnd">As a Debt Recovery Specialist, you'll be responsible for progressing accounts through the recovery process, using sound judgement to determine the most appropriate strategy for each individual case.</p><p class="isSelectedEnd">You'll combine commercial awareness, negotiation skills and customer care to maximise recoveries, minimise losses and achieve fair outcomes.</p><p class="isSelectedEnd">Your responsibilities will include:</p><ul data-spread="false"><li>Managing and progressing delinquent and defaulted accounts.</li><li>Contacting customers via telephone, email, letter, SMS and other approved channels.</li><li>Assessing individual circumstances and determining appropriate recovery strategies.</li><li>Negotiating repayment arrangements, settlements and sustainable resolutions.</li><li>Identifying vulnerable customers and applying appropriate forbearance.</li><li>Supporting asset recovery, repossessions and enforcement activity.</li><li>Working closely with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.</li><li>Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.</li><li>Maintaining accurate case records and ensuring all activity is fully documented.</li><li>Producing portfolio and management information.</li><li>Identifying risks, trends and opportunities to improve recovery performance.</li><li>Ensuring all activity complies with legal, regulatory and company requirements.</li></ul><h2>About You</h2><p class="isSelectedEnd">We're looking for someone who is professional, resilient, commercially aware and customer focused, with the confidence to have challenging conversations and make sound decisions.</p><p class="isSelectedEnd">You'll ideally have experience in:</p><ul data-spread="false"><li>Debt recoveries</li><li>Collections</li><li>Debt resolution</li><li>Credit control</li><li>Financial services</li><li>Customer service within a regulated environment</li></ul><p class="isSelectedEnd">Experience of defaulted lending, commercial debt, asset finance, enforcement or insolvency would be particularly advantageous.</p><p class="isSelectedEnd">You'll also bring:</p><ul data-spread="false"><li>Excellent communication and negotiation skills.</li><li>Confidence handling difficult or sensitive conversations.</li><li>Strong judgement and problem-solving ability.</li><li>Excellent organisation and the ability to prioritise a varied caseload.</li><li>Strong IT and systems capability.</li><li>Excellent attention to detail and record-keeping skills.</li><li>A genuine understanding of treating customers fairly and achieving positive outcomes.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £35,000 - £40,000 (DOE).</li><li>Discretionary bonus scheme.</li><li>Monday to Friday, 9:00am - 5:00pm, 35 hours per week.</li><li>25 days' annual leave plus bank holidays.</li><li>4x annual salary death in service.</li><li>4% employer pension contribution / 5% employee.</li><li>Employee Assistance Programme.</li><li>Wellbeing and social events.</li><li>Supportive and collaborative working environment.</li><li>Genuine opportunities for career development within a growing financial services organisation.</li></ul><p>If you're an experienced collections or recoveries professional looking for a role offering greater responsibility, variety and exposure to complex recovery cases, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuOTcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-10-08T12:14:58Z
- Basingstoke, Hampshire
- remote
- Temporary
- 19 - 22 GBP / Hourly
- <p></p><h3>Interim Debt Recovery Specialist</h3><p><strong>Location:</strong> Basingstoke (Office-Based)<br /> <strong>Contract:</strong> Interim Contract | Initial 3-Month Assignment<br /> <strong>Start Date:</strong> Immediate / Short Notice Preferred</p><br><br>The Opportunity<br><br><p>We are supporting a well-established organisation seeking an experienced <strong>Debt Recovery Specialist</strong> to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.</p><p>This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact.</p><br><br>Key Responsibilities<br><br><ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul><br><br>About You<br><br><ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul><br><br>What's on Offer<br><br><ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul><p><strong>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds.</strong></p><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-10-08T10:39:58Z
- Peterborough, Cambridgeshire
- remote
- Temporary
- 13 - 15 GBP / Hourly
- <p data-pm-slice="1 3 []"><strong>Location:</strong> Peterborough (Fully onsite)<br /><strong>Pay Rate:</strong> £13-£15 per hour<br /><strong>Contract:</strong> Interim, initially until the end of December 2026, with potential for extension<br /><strong>Start Date:</strong> Immediate</p><p>Robert Half is working on behalf of a Peterborough-based manufacturing business to recruit an Interim Credit Control Administrator to support its existing Credit Control function.</p><p>This is a great opportunity for a junior administrator who is confident using systems, enjoys working with customers and is looking to gain further experience within a busy finance environment.</p><p>Working closely with the Credit Manager, you will provide day-to-day administrative support, taking ownership of routine tasks and helping to free up management capacity as the team introduces and embeds new processes.</p><p><strong>Key Responsibilities:</strong></p><ul data-spread="false"><li><p>Providing general administrative support to the Credit Control team, helping to manage day-to-day workloads.</p></li><li><p>Following established flowcharts and procedures to review and release customer credit holds.</p></li><li><p>Processing and allocating customer cash receipts.</p></li><li><p>Supporting the management of the shared finance inbox, responding to queries and directing correspondence where appropriate.</p></li><li><p>Working with customer accounts, sales orders, quotations and credit notes within Microsoft Dynamics 365 (D365).</p></li><li><p>Liaising directly with B2B customers to resolve routine account and payment queries.</p></li><li><p>Ensuring customer account information is accurate and kept up to date.</p></li><li><p>Supporting the Credit Manager with the implementation of updated processes and procedures.</p></li></ul><p><strong>About You:</strong></p><ul data-spread="false"><li><p>Previous experience in an administrative or finance administration role.</p></li><li><p>Comfortable working with business systems and picking up new processes quickly.</p></li><li><p>Some familiarity with Microsoft Dynamics 365 would be advantageous, particularly around sales orders, quotations and credit notes.</p></li><li><p>Good attention to detail and a methodical approach to following processes.</p></li><li><p>Confident communicating with business customers over email and potentially by telephone.</p></li><li><p>A proactive, organised individual who is happy to get stuck into routine, hands-on administrative work.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmFtZXMuRGF2aWVzLjQ0OTQ5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
- 2026-11-02T16:07:00Z
- City of London, London
- remote
- Permanent
- 30000 - 33500 GBP / Yearly
- <p><strong>German Speaking Collections Agent | Central London | Hybrid | £30k-£33.5k + £7k-10k OTE Bonus</strong></p><p>We are hiring a <strong>German-speaker</strong> to join a multi-geo Collections and Recoveries team, supporting both <strong>German and UK portfolios</strong>.</p><p>This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>Fluent in <strong>German and English</strong> (written and verbal)</li><li>Background in <strong>credit control or collections</strong> advantageous <strong>but not essential - this role offers training for complete beginners</strong></li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym and other amenities</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuOTUwODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-10-02T07:11:45Z