4 results for Service Delivery Manager in Leicester, Leicester

ERP Manager

Lincolnshire, Lincolnshire
remote
Permanent
65000 - 75000 GBP / Yearly
Robert Half are working with a client recruiting for an ERP Manager within Lincolnshire<h3 id="key-responsibilities">Key responsibilities</h3><ul><li>Own the performance, support and roadmap of core business systems, including ERP, warehouse scanning, route planning, mailing solutions, SharePoint and related platforms.</li><li>Partner with business stakeholders to improve workflows, system adoption and business outcomes.</li><li>Ensure appropriate business continuity, disaster recovery, security and regulatory compliance across business systems.</li><li>Oversee warehouse systems and handheld scanning solutions to support accurate stock and operational processes across sites.</li><li>Manage suppliers, contracts, licences, SLAs and escalations to ensure quality, value and timely resolution.</li><li>Monitor business systems support tickets and ensure effective service delivery.</li><li>Work closely with infrastructure and support teams to deliver a joined-up IT service and one-team approach.</li></ul><h3 id="key-requirements">Key requirements</h3><ul><li>Experience managing ERP and wider business systems in a complex operational environment.</li><li>Experience managing system integrations, customisations and third-party vendors.</li><li>Good understanding of change control, release management, service delivery and compliance.</li><li>Experience supporting warehouse-related systems and operational business processes.</li><li>Strong stakeholder management skills with the ability to work in a business-partnering capacity.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4wMjgwNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-28T09:11:05Z

Key Account Director

Worcester, Worcestershire
remote
Permanent
85000 - 100000 GBP / Yearly
KEY ACCOUNT DIRECTOR - WORCESTER - PERMANENT - UP TO £100k Robert Half are partnering with a high-profile organisation to recruit a Key Account Director role, offering up to £100k.This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.Key Details: <ul><li>Job Title: Key Account Director</li><li>Salary: £85k - £100k (DOE)</li><li>Location: Worcester</li><li>Working hours: Full-time - Monday - Friday</li><li>Working pattern: Fully onsite - potential flexibility for 1 day remote</li></ul>Responsibilities: <ul><li>Own full P&L responsibility, ensuring profitability and growth.</li><li>Build a deep understanding of the client's business and shape tailored solutions.</li><li>Develop and deliver a strategic account plan focused on retention and expansion.</li><li>Act as a trusted advisor, building strong relationships at all levels.</li><li>Lead and develop cross-functional teams to deliver service excellence.</li><li>Drive performance through data, insights, and continuous improvement.</li><li>Manage senior stakeholders internally and externally.</li></ul>Requirements: <ul><li>PFI experience required.</li><li>Proven experience in key account management, sales, or consultancy.</li><li>Experience within Facilities Management or a service-led environment.</li><li>Strong commercial and financial acumen (P&L ownership essential).</li><li>Experience managing complex stakeholder environments.</li><li>Track record of leading and developing high-performing teams.</li><li>Confident communicator with strong influencing skills.</li><li>Data-driven, strategic thinker with a hands-on approach.</li><li>Advanced MS Office skills.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzk0NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-04-16T13:57:29Z

Payroll Manager

Warwickshire, Warwickshire
remote
Permanent
50000 - 55000 GBP / Yearly
I'm supporting a respected school based in Warwick who are seeking an experienced Payroll Manager to cover a period of maternity leave. This is a key role within the school's central support function, overseeing the delivery of a compliant, accurate and timely payroll service for teaching and support staff.This is a fully office‑based role within the Warwick site and would suit someone who enjoys working in an education environment, supporting a diverse workforce, and ensuring smooth payroll operations in line with school policies and statutory requirements.<h2>Key Responsibilities</h2><ul><li>Manage the end‑to‑end payroll for teaching and non‑teaching staff, including term-time only workers, casual staff, supply cover, and variable hours.</li><li>Ensure correct application of Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) contributions, rules, and reporting requirements.</li><li>Process maternity, paternity, sickness, and other statutory payments in line with school and statutory policies.</li><li>Oversee payroll reconciliations and monthly reporting, working closely with HR and the School Business Manager.</li><li>Maintain accurate records for safeguarding and compliance audits.</li><li>Ensure all payroll processes align with safer recruitment and safeguarding guidelines.</li><li>Handle complex payroll queries sensitively and professionally.</li><li>Keep up to date with changes in education-sector payroll legislation and pension rules.</li><li>Manage the administration of payroll systems and ensure data integrity.</li><li>Support with year‑end tasks such as P60s, P11Ds, and pension year-end submissions.</li></ul><h2>Experience & Skills Required</h2><ul><li>Previous experience managing payroll in a school, multi-academy trust, or similar public sector/education environment.</li><li>Strong understanding of TPS and LGPS processes and pension compliance.</li><li>Experience handling complex payroll for varied working patterns and term‑time structures.</li><li>Excellent working knowledge of UK payroll legislation.</li><li>High attention to detail and accuracy.</li><li>Confident working in a busy, people-focused environment where discretion and professionalism are essential.</li><li>Strong communication skills, particularly when dealing with teachers, support staff, and senior leadership.</li><li>Previous use of education payroll or HR systems beneficial (e.g., SIMS, Arbor, iTrent, or similar).</li></ul><h2>Why This Opportunity?</h2><ul><li>Play a key role in supporting staff across the school during a crucial period.</li><li>Join a friendly and collaborative support team.</li><li>Take full ownership of a stable payroll function with the chance to improve processes.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41NDA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-23T11:53:35Z

Operations Administrator

Warwick, Warwickshire
remote
Temporary
27000 - 28000 GBP / Yearly
A growing waste management business based in Warwick is looking for a proactive and organised Bookings Administrator to support the smooth day‑to‑day running of the office. This is a busy, customer-facing role requiring excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment.<h2>Key Responsibilities</h2><ul><li>Act as the first point of contact for incoming telephone calls, providing friendly and professional customer service.</li><li>Respond promptly to customer and supplier enquiries, resolving queries efficiently.</li><li>Take bookings over the phone and via email, ensuring accurate information is captured.</li><li>Place bookings with external providers and track delivery progress.</li><li>Produce and manage all relevant paperwork associated with bookings and daily operations.</li><li>Support with internal audits and compliance-related tasks.</li><li>Enter information accurately into spreadsheets and maintain up-to-date records.</li><li>Input data into the finance system as required.</li><li>General administrative duties including filing, photocopying, scanning, and document organisation.</li><li>Process parts orders and manage stock levels to ensure availability for engineers.</li><li>Provide wider admin support to the Office Manager and the team as needed.</li></ul><h2>Skills & Experience Required</h2><ul><li>Excellent written and verbal communication skills.</li><li>Strong customer service capability with a professional and friendly approach.</li><li>Good working knowledge of Microsoft Office (Word, Excel, Outlook).</li><li>High level of accuracy and attention to detail, especially when processing bookings and data.</li><li>Ability to prioritise workload, work independently and use initiative.</li><li>A collaborative team player with a flexible attitude.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS45MTgyOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-03-25T15:55:44Z