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5 results for Service Delivery Manager in Leicester, Leicester

IT Manager
  • Milton Keynes, Buckinghamshire
  • remote
  • Contract
  • 300 - 400 GBP / Daily
  • <p>Robert Half are recruiting for an experienced IT Manager to join a growing HealthTech organisation based in Milton Keynes on an initial 3 month contract. This role will lead IT operations, infrastructure, service delivery, and cybersecurity within a fast paced, regulated environment.</p><p><strong>Responsibilities:</strong></p><ul><li style="font-weight: 400;">Manage and maintain all IT infrastructure including networks, servers, cloud platforms, endpoints, and core business applications<br /><br /></li><li style="font-weight: 400;">Ensure high availability, performance, resilience, and security of IT systems<br /><br /></li><li style="font-weight: 400;">Oversee 1st, 2nd, and 3rd line support and act as the senior escalation point<br /><br /></li><li style="font-weight: 400;">Establish and continuously improve IT policies, procedures, and service standards<br /><br /></li><li style="font-weight: 400;">Allocate workload effectively and provide technical leadership to the IT function<br /><br /></li><li style="font-weight: 400;">Identify opportunities to improve efficiency through technology and automation<br /><br /></li><li style="font-weight: 400;">Plan and deliver system upgrades, migrations, and infrastructure enhancements<br /><br /></li><li style="font-weight: 400;">Align IT initiatives with wider business objectives</li><li style="font-weight: 400;">Manage cybersecurity risks including vulnerability management, patching, backups, disaster recovery, and business continuity planning<br /><br /></li><li style="font-weight: 400;">Oversee third party vendors and enforce robust access control policies</li></ul><ul><li style="font-weight: 400;">Work closely with senior leadership and department heads to understand business requirements</li></ul><ul><li style="font-weight: 400;">Provide regular reporting on IT performance, risk posture, and ongoing initiatives<br /><br /></li></ul><p><strong>Experience Required:</strong></p><ul><li style="font-weight: 400;">Proven experience in an IT Manager or senior IT leadership role<br /><br /></li><li style="font-weight: 400;">Strong background in IT operations and service delivery management<br /><br /></li><li style="font-weight: 400;">Experience managing support functions and driving service improvement<br /><br /></li><li style="font-weight: 400;">Excellent stakeholder engagement and communication skills<br /><br /></li><li style="font-weight: 400;">Strong hands on expertise across infrastructure, networking, and end user computing environments<br /><br /></li><li style="font-weight: 400;">Proven experience with Microsoft Azure (IaaS, networking, storage, security)<br /><br /></li><li style="font-weight: 400;">In depth knowledge of Microsoft 365 including Entra ID (Azure AD)<br /><br /></li><li style="font-weight: 400;">Strong administration experience across Microsoft Server and Desktop operating systems<br /><br /></li><li style="font-weight: 400;">Hands on experience with Microsoft Hyper V virtualisation<br /><br /></li><li style="font-weight: 400;">Expert knowledge of Microsoft Intune and endpoint/mobile device management<br /><br /></li><li style="font-weight: 400;">Strong understanding of firewall technologies, network security principles, and the OSI model<br /><br /></li><li style="font-weight: 400;">Experience managing network switching environments</li></ul><p><strong>Contract</strong></p><ul><li style="font-weight: 400;">Initial 3 month contract<br /><br /></li><li style="font-weight: 400;">Competitive day rate - Inside IR35<br /><br /></li><li style="font-weight: 400;">Hybrid working - Milton Keynes based</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuNTEzNTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-24T17:15:36Z
Key Account Director
  • Worcester, Worcestershire
  • remote
  • Permanent
  • 85000 - 100000 GBP / Yearly
  • <p><strong>KEY ACCOUNT DIRECTOR - WORCESTER - PERMANENT - UP TO £100k </strong></p><p>Robert Half are partnering with a high-profile organisation to recruit a Key Account Director role, offering up to £100k.</p><p>This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.</p><p>You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.</p><p><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Key Account Director</li><li><strong>Salary</strong>: £85k - £100k (DOE)</li><li><strong>Location</strong>: Worcester</li><li><strong>Working hours</strong>: Full-time - Monday - Friday</li><li><strong>Working pattern</strong>: Fully onsite - potential flexibility for 1 day remote</li></ul><p><strong>Responsibilities: </strong></p><ul><li>Own full P&amp;L responsibility, ensuring profitability and growth.</li><li>Build a deep understanding of the client's business and shape tailored solutions.</li><li>Develop and deliver a strategic account plan focused on retention and expansion.</li><li>Act as a trusted advisor, building strong relationships at all levels.</li><li>Lead and develop cross-functional teams to deliver service excellence.</li><li>Drive performance through data, insights, and continuous improvement.</li><li>Manage senior stakeholders internally and externally.</li></ul><p><strong>Requirements: </strong></p><ul><li>PFI experience required.</li><li>Proven experience in key account management, sales, or consultancy.</li><li>Experience within Facilities Management or a service-led environment.</li><li>Strong commercial and financial acumen (P&amp;L ownership essential).</li><li>Experience managing complex stakeholder environments.</li><li>Track record of leading and developing high-performing teams.</li><li>Confident communicator with strong influencing skills.</li><li>Data-driven, strategic thinker with a hands-on approach.</li><li>Advanced MS Office skills.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzk0NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-16T13:57:29Z
Payroll Manager
  • Warwickshire, Warwickshire
  • remote
  • Permanent
  • 50000 - 55000 GBP / Yearly
  • <p></p><p>I'm supporting a respected school based in Warwick who are seeking an experienced <strong>Payroll Manager</strong> to cover a period of maternity leave. This is a key role within the school's central support function, overseeing the delivery of a compliant, accurate and timely payroll service for teaching and support staff.</p><p>This is a fully office‑based role within the Warwick site and would suit someone who enjoys working in an education environment, supporting a diverse workforce, and ensuring smooth payroll operations in line with school policies and statutory requirements.</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Manage the <strong>end‑to‑end payroll</strong> for teaching and non‑teaching staff, including term-time only workers, casual staff, supply cover, and variable hours.</li><li>Ensure correct application of Teachers' Pension Scheme (TPS) and Local Government Pension Scheme (LGPS) contributions, rules, and reporting requirements.</li><li>Process maternity, paternity, sickness, and other statutory payments in line with school and statutory policies.</li><li>Oversee payroll reconciliations and monthly reporting, working closely with HR and the School Business Manager.</li><li>Maintain accurate records for safeguarding and compliance audits.</li><li>Ensure all payroll processes align with safer recruitment and safeguarding guidelines.</li><li>Handle complex payroll queries sensitively and professionally.</li><li>Keep up to date with changes in education-sector payroll legislation and pension rules.</li><li>Manage the administration of payroll systems and ensure data integrity.</li><li>Support with year‑end tasks such as P60s, P11Ds, and pension year-end submissions.</li></ul><h2><strong>Experience &amp; Skills Required</strong></h2><ul><li>Previous experience managing payroll in a school, multi-academy trust, or similar public sector/education environment.</li><li>Strong understanding of <strong>TPS and LGPS</strong> processes and pension compliance.</li><li>Experience handling complex payroll for varied working patterns and term‑time structures.</li><li>Excellent working knowledge of UK payroll legislation.</li><li>High attention to detail and accuracy.</li><li>Confident working in a busy, people-focused environment where discretion and professionalism are essential.</li><li>Strong communication skills, particularly when dealing with teachers, support staff, and senior leadership.</li><li>Previous use of education payroll or HR systems beneficial (e.g., SIMS, Arbor, iTrent, or similar).</li></ul><h2><strong>Why This Opportunity?</strong></h2><ul><li>Play a key role in supporting staff across the school during a crucial period.</li><li>Join a friendly and collaborative support team.</li><li>Take full ownership of a stable payroll function with the chance to improve processes.</li></ul><br><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41NDA1MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-03-23T11:53:35Z
Operations Administrator
  • Warwick, Warwickshire
  • remote
  • Temporary
  • 27000 - 28000 GBP / Yearly
  • <p></p><p>A growing waste management business based in Warwick is looking for a proactive and organised <strong>Bookings Administrator</strong> to support the smooth day‑to‑day running of the office. This is a busy, customer-facing role requiring excellent communication skills, strong attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><h2><strong>Key Responsibilities</strong></h2><ul><li>Act as the <strong>first point of contact</strong> for incoming telephone calls, providing friendly and professional customer service.</li><li>Respond promptly to <strong>customer and supplier enquiries</strong>, resolving queries efficiently.</li><li><strong>Take bookings</strong> over the phone and via email, ensuring accurate information is captured.</li><li><strong>Place bookings</strong> with external providers and track delivery progress.</li><li>Produce and manage <strong>all relevant paperwork</strong> associated with bookings and daily operations.</li><li>Support with <strong>internal audits</strong> and compliance-related tasks.</li><li>Enter information accurately into spreadsheets and maintain up-to-date records.</li><li>Input data into the <strong>finance system</strong> as required.</li><li>General administrative duties including filing, photocopying, scanning, and document organisation.</li><li><strong>Process parts orders</strong> and manage stock levels to ensure availability for engineers.</li><li>Provide wider admin support to the Office Manager and the team as needed.</li></ul><h2><strong>Skills &amp; Experience Required</strong></h2><ul><li>Excellent <strong>written and verbal communication</strong> skills.</li><li>Strong <strong>customer service</strong> capability with a professional and friendly approach.</li><li>Good working knowledge of <strong>Microsoft Office</strong> (Word, Excel, Outlook).</li><li>High level of <strong>accuracy and attention to detail</strong>, especially when processing bookings and data.</li><li>Ability to <strong>prioritise workload</strong>, work independently and use initiative.</li><li>A collaborative <strong>team player</strong> with a flexible attitude.</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS45MTgyOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-03-25T15:55:44Z
Head of Finance Business Partnering
  • Birmingham, West Midlands
  • remote
  • Temporary
  • 70000 - 100000 GBP / Yearly
  • <p><strong>Job Title:</strong> Interim Head of Accounting and Financial Reporting<br /><strong>Location:</strong> Birmingham City Centre (on-site, 5 days per week)<br /><strong>Duration:</strong> 6 Month Contract<br /><strong>Day Rate:</strong> £350-£400 per day</p><p> </p><p><strong>Overview:</strong><br />We are seeking a skilled qualified interim finance leader to oversee accounting and financial reporting as an Interim Head of Business Partnering. This role is vital in ensuring operational excellence and delivering the highest standards of service across the finance function. The successful candidate will possess a track record of expert management, efficiency improvement, risk mitigation, and strong stakeholder support.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide strong leadership and line management, serving as the escalation point for complex matters.</li><li>Develop and implement strategies to enhance performance and achieve agreed targets and KPIs.</li><li>Ensure all statutory, regulatory, and internal process requirements are consistently met.</li><li>Identify and deliver projects focused on process improvement and risk reduction.</li><li>Lead key strategic initiatives within finance and financial reporting.</li><li>Work collaboratively with senior management and stakeholders from across the business to support shared objectives.</li><li>Encourage a culture of high performance, continuous development, and positive employee engagement.</li><li>Identify and realise opportunities for cost savings and revenue generation within the finance team.</li><li>Ensure quality assurance and compliance reviews are completed and signed off appropriately.</li><li>Support audit processes and act as the primary contact for audit related queries.</li><li>Guarantee accurate, timely delivery of financial reporting outputs in accordance with contractual and service level agreements.</li></ul><p> </p><p><strong>Person Specification:</strong></p><ul><li>Accounting qualification (ACCA, ACA, CIMA).</li><li>Strong leadership and team development abilities.</li><li>Deep knowledge of statutory, legislative, and compliance requirements.</li><li>Demonstrable experience in managing and improving accounting processes.</li><li>Commercial acumen with a solutions-focused approach.</li><li>Excellent communication, mentoring, and stakeholder management skills.</li><li>Highly numerate with keen attention to detail.</li><li>Proficiency in Microsoft Office and financial systems.</li></ul><p> </p><p><strong>Apply Today</strong><br />If you are immediately available and have the right experience, we want to hear from you! </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGluby5GcmVldGguNDIyMzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-23T16:41:23Z