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8 results for Client Services in Leicester, Leicester

Regional Director
  • Stoke-on-Trent, Staffordshire
  • remote
  • Permanent
  • 120000 - 130000 GBP / Yearly
  • <p class="isSelectedEnd"><strong>REGIONAL DIRECTOR - UP TO £130k + 25% BONUS - STOKE - HYBRID </strong></p><p class="isSelectedEnd">Robert Half are thrilled to be assisting a well-known client with their search for a Regional Director, offering hybrid working, a basic salary of up to £130,000 + bonus + car allowance! </p><p class="isSelectedEnd">This senior leadership role offers the chance to take ownership of a significant regional portfolio, driving customer excellence, operational performance, financial success, and sustainable growth across a complex landscape. You will lead a team of senior account leaders, building strong customer partnerships, developing high-performing teams, and ensuring exceptional service delivery that directly supports providers in achieving their objectives.</p><p class="isSelectedEnd"><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Regional Director </li><li><strong>Salary</strong>: £120k - £130k + 25% bonus + car allowance </li><li><strong>Location</strong>: Flexible based on local office - Stoke or Bolton ideally </li><li><strong>Working Pattern</strong>: Full-time - hybrid (3 days onsite, 2 days remote) </li></ul><p><strong>Responsibilities: </strong></p><p> </p><ul><li>Lead and develop a portfolio of key accounts, ensuring exceptional customer outcomes, operational excellence and commercial performance.</li><li>Manage and support a team of senior account leaders, driving accountability, engagement and high performance.</li><li>Develop and implement strategic account plans aligned to both customer objectives and wider business goals.</li><li>Identify opportunities for growth, service enhancement and long-term value creation across the portfolio.</li><li>Build and maintain strong relationships with senior customer stakeholders, acting as a trusted partner and advisor.</li><li>Translate customer needs and business insights into effective service solutions and operational strategies.</li><li>Ensure alignment between customers, operational teams and support functions to deliver against agreed objectives.</li><li>Take full ownership of regional P&amp;L performance, including budgeting, forecasting and profitability.</li><li>Drive service excellence through effective management of contractual obligations, SLAs and KPIs.</li><li>Lead continuous improvement initiatives that enhance service delivery, efficiency and customer satisfaction.</li><li>Promote a strong culture of safety, compliance and governance across all operations.</li><li>Develop future talent through succession planning, coaching and leadership development initiatives.</li><li>Foster a culture of collaboration, accountability and high employee engagement throughout the region.</li></ul><p><strong>Requirements:</strong> </p><p> </p><ul><li>Proven experience leading senior managers and high-performing teams within Facilities Management or a similar service-led environment.</li><li>Strong background in strategic account management, customer relationship development and consultative sales.</li><li>Experience operating within large, complex matrix organisations with multiple stakeholders.</li><li>Demonstrable success managing budgets, forecasting, profitability and overall P&amp;L performance.</li><li>Strong understanding of SLA management, KPI reporting and operational performance improvement.</li><li>Experience overseeing Hard Services within critical or highly regulated environments.</li><li>Commercially astute, with the ability to identify growth opportunities and deliver sustainable business performance.</li><li>Excellent stakeholder management, communication and influencing skills.</li><li>Resilient and adaptable, with the ability to navigate complex challenges and changing priorities.</li><li>A natural leader who inspires, develops and motivates others to achieve outstanding results.</li><li>Decisive, action-oriented and solutions-focused, with strong problem-solving capabilities.</li><li>Proficient in Microsoft Office and business reporting tools.</li><li>Committed to driving continuous improvement, innovation and customer excellence.</li></ul><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTAzMzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-06-01T16:21:01Z
Key Account Director
  • Worcester, Worcestershire
  • remote
  • Permanent
  • 85000 - 100000 GBP / Yearly
  • <p><strong>KEY ACCOUNT DIRECTOR - WORCESTER - PERMANENT - UP TO £100k </strong></p><p>Robert Half are partnering with a high-profile organisation to recruit a Key Account Director role, offering up to £100k.</p><p>This is a senior, client-facing leadership role where you will take full ownership of a key strategic account - driving commercial performance, service excellence, and long-term partnership growth.</p><p>You will act as the central point of leadership for the account, responsible for financial performance, stakeholder engagement, service delivery, and team leadership.</p><p><strong>Key Details: </strong></p><ul><li><strong>Job Title</strong>: Key Account Director</li><li><strong>Salary</strong>: £85k - £100k (DOE)</li><li><strong>Location</strong>: Worcester</li><li><strong>Working hours</strong>: Full-time - Monday - Friday</li><li><strong>Working pattern</strong>: Fully onsite - potential flexibility for 1 day remote</li></ul><p><strong>Responsibilities: </strong></p><ul><li>Own full P&amp;L responsibility, ensuring profitability and growth.</li><li>Build a deep understanding of the client's business and shape tailored solutions.</li><li>Develop and deliver a strategic account plan focused on retention and expansion.</li><li>Act as a trusted advisor, building strong relationships at all levels.</li><li>Lead and develop cross-functional teams to deliver service excellence.</li><li>Drive performance through data, insights, and continuous improvement.</li><li>Manage senior stakeholders internally and externally.</li></ul><p><strong>Requirements: </strong></p><ul><li>PFI experience required.</li><li>Proven experience in key account management, sales, or consultancy.</li><li>Experience within Facilities Management or a service-led environment.</li><li>Strong commercial and financial acumen (P&amp;L ownership essential).</li><li>Experience managing complex stakeholder environments.</li><li>Track record of leading and developing high-performing teams.</li><li>Confident communicator with strong influencing skills.</li><li>Data-driven, strategic thinker with a hands-on approach.</li><li>Advanced MS Office skills.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuMzk0NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-16T13:57:29Z
Integration Director
  • Birmingham, West Midlands
  • remote
  • Permanent
  • - 91000 GBP / Yearly
  • <p><strong>Interim Integration Director - Healthcare</strong></p><p>Robert Half is supporting a healthcare organisation with the appointment of an Interim Transformation / Integration Director to lead a major integration programme for a period of 6-12 Months.</p><p>This is a high-impact interim assignment, focused on integrating an acquisition. The successful candidate will take ownership of the mobilisation plan, customer transition, workforce integration, operating model design and commercial delivery.</p><p>The role requires someone who can move quickly, operate at board level and bring structure to a complex, time-critical transformation programme.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end mobilisation and transfer of a healthcare service into the existing business.</li><li>Deliver a safe, controlled transition across customers, workforce, systems, processes and operations.</li><li>Build and manage the overall integration plan, including key milestones, risks, dependencies and success measures.</li><li>Work closely with operations, HR, finance, quality, safeguarding, commercial and marketing teams to ensure a joined-up transition.</li><li>Support the transfer and integration of employees, working alongside specialist HR and TUPE support.</li><li>Develop a commercially viable operating model, including cost base, pricing assumptions, margin delivery and long-term scalability.</li><li>Review how customers and service delivery should be allocated across the existing branch or regional structure.</li><li>Design the target operating model for the service once mobilisation is complete.</li><li>Establish clear reporting to the executive team and board, including KPIs, risk management and progress updates.</li><li>Ensure the transition is delivered without compromising quality, safety, customer experience or regulatory standards.</li></ul><p> </p><p><strong>What we're looking for</strong></p><ul><li>A senior interim transformation or integration leader with experience in complex service environments.</li><li>Strong background in healthcare, social care, regulated services or another people-led, multi-site environment.</li><li>Proven experience leading acquisitions, service transfers, contract mobilisations, integrations or operational transformation programmes.</li><li>Commercially strong, with the ability to build robust operating models and understand pricing, cost structures and margin delivery.</li><li>Experience working with cross-functional teams including operations, HR, finance, quality, compliance and commercial leadership.</li><li>Comfortable operating at pace, dealing with ambiguity and reporting directly into senior leadership.</li><li>Exposure to regulated environments would be highly desirable, particularly healthcare or care-related services.</li><li>Able to combine strategic thinking with hands-on delivery.</li></ul><p>If you have led complex integrations programmes within healthcare or a similarly regulated environment, please apply now or get in touch for a confidential conversation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGFuaWVsLkdyZWVuZS45Mjk5NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-06-01T15:47:37Z
Purchase Ledger Clerk
  • Derby, Derbyshire
  • remote
  • Temporary
  • 14 - 16 GBP / Hourly
  • <p></p><h2><strong>Office Administrator (Temp to Perm)</strong></h2><p><strong>Location:</strong> Alfreton, Derbyshire<br /> <strong>Salary:</strong> Up to £28,000 (permanent equivalent)<br /> <strong>Contract:</strong> Temp to perm<br /> <strong>Hours:</strong> Full‑time, office‑based</p><h3><strong>The Role</strong></h3><p>We're recruiting an organised and proactive <strong>Office Administrator</strong> on a <strong>temp‑to‑perm basis</strong> to join a busy and friendly team based in Alfreton. This is a hands‑on role offering a strong mix of <strong>administration, customer service, and finance support</strong>, with the opportunity to go permanent for the right individual.</p><p>You'll be a key support to the Office Manager and wider business, helping to keep day‑to‑day operations running smoothly while gaining exposure to core finance tasks. Full training will be provided, making this an ideal opportunity for someone looking to build or strengthen their administrative and finance experience.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Acting as a <strong>first point of contact</strong>, answering incoming phone calls and handling general enquiries</li><li>Managing <strong>administrative email inboxes</strong> and responding professionally and efficiently</li><li>Preparing, issuing and tracking <strong>sales invoices</strong></li><li>Supporting <strong>purchase invoice processing</strong>, including checking, coding and filing</li><li>Assisting with <strong>employee expense processing</strong> and maintaining accurate expense records</li><li>Preparing and issuing <strong>quotes</strong>, supporting the order‑to‑invoice process</li><li>Working with <strong>company and customer portals</strong>, ensuring data is accurate and up to date</li><li>Carrying out general finance and admin support, including data entry and record keeping</li><li>Making <strong>occasional outbound calls</strong> to warm leads and existing customers</li><li>Delivering a consistently high level of <strong>customer service</strong></li></ul><h3><strong>About You</strong></h3><ul><li>Confident and <strong>computer‑literate</strong>, with good working knowledge of <strong>Microsoft Excel, Word and Outlook</strong></li><li>Comfortable working with <strong>numbers, invoices and financial data</strong>, with strong attention to detail</li><li>Professional and confident communicator, particularly on the phone</li><li>Well‑organised, reliable, and able to manage multiple tasks</li><li>Keen to learn, adaptable, and looking for a role with the potential to go permanent</li></ul><h3><strong>What's on Offer</strong></h3><ul><li><strong>Temp‑to‑perm opportunity</strong> with a realistic pathway to a permanent role</li><li>Salary up to <strong>£28,000</strong> (permanent equivalent)</li><li>Full training and ongoing support from the Office Manager</li><li>Broad exposure to <strong>finance and office administration</strong></li><li>Supportive team environment and stable workload</li></ul><br><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmF5LkJob2phbmkuNDQ0NzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-04-29T08:55:20Z
ERP Manager
  • Lincolnshire, Lincolnshire
  • remote
  • Permanent
  • 65000 - 75000 GBP / Yearly
  • <p>Robert Half are working with a client recruiting for an ERP Manager within Lincolnshire</p><h3 id="key-responsibilities">Key responsibilities</h3><ul><li>Own the performance, support and roadmap of core business systems, including ERP, warehouse scanning, route planning, mailing solutions, SharePoint and related platforms.</li><li>Partner with business stakeholders to improve workflows, system adoption and business outcomes.</li><li>Ensure appropriate business continuity, disaster recovery, security and regulatory compliance across business systems.</li><li>Oversee warehouse systems and handheld scanning solutions to support accurate stock and operational processes across sites.</li><li>Manage suppliers, contracts, licences, SLAs and escalations to ensure quality, value and timely resolution.</li><li>Monitor business systems support tickets and ensure effective service delivery.</li><li>Work closely with infrastructure and support teams to deliver a joined-up IT service and one-team approach.</li></ul><h3 id="key-requirements">Key requirements</h3><ul><li>Experience managing ERP and wider business systems in a complex operational environment.</li><li>Experience managing system integrations, customisations and third-party vendors.</li><li>Good understanding of change control, release management, service delivery and compliance.</li><li>Experience supporting warehouse-related systems and operational business processes.</li><li>Strong stakeholder management skills with the ability to work in a business-partnering capacity.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby4wMjgwNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-04-28T09:11:05Z
Payroll Manager
  • Milton Keynes, Buckinghamshire
  • remote
  • Permanent
  • 40000 - 50000 GBP / Yearly
  • <p>The Permanent Division of Robert Half is currently recruiting a Payroll Manager on behalf of a Large Outsourced Services Provider with offices in Milton Keynes.</p><p>The Role</p><p>As Payroll Manager you will support the Finance Teams during an exciting period of growth to manage all payroll activities on behalf of clients whilst managing a small team. Day to day duties will consist of:</p><ul><li>End-to-end processing of company payrolls including processing BACS/Faster Payments and pensions payments.</li><li>Payroll administration including filing, setting up new starters, HMRC tax codes and student loan updates</li></ul><ul><li>Termination payment calculations</li><li>P11Ds</li><li>Process increases and calculation of back pay</li><li>Month end RTI submissions</li><li>Support any required system updates, parallel runs, migrations, reconciliation and implementations</li><li>Regular reports to Senior Finance</li></ul><p>Your Profile</p><p>You will be an experienced Senior Payroll individual who has ideally lead teams and has experience within a multi-site/multi entity business ideally from a Bureau setting or similar who is able to work at a fast pace and with the ability to work both internally and externally with stakeholders.</p><p>Salary and Benefits</p><p>Role of Payroll Manager in Milton Keynes is working 5 days a week in the office with some flexibility and offering a salary of £40-50K.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMjMxMDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-05-07T09:43:31Z
Interim Commercial Project Lead
  • Leicestershire, Leicestershire
  • remote
  • Temporary
  • 400 - 550 GBP / Daily
  • <p> </p><p>Robert Half is currently partnering a organisation going though substantial change and are seeking a proactive and commercially minded <strong>Commercial Project Leader</strong> to join our Finance team.</p><p>This role plays a key part in supporting the Commercial/Finance Department, working closely with the Contracts Managers, Operation Directors, Commercial Directors and the Heads of Finance. </p><p>You will be responsible for supporting fee management activities across the Group, including managing referrals, coordinating fee uplifts, and liaising with funders to secure annual percentage increases across Residential and Care in the Home packages.</p><p><strong>Fees Management &amp; Commercial Support</strong></p><ul><li>Negotiate annual fee uplifts with Care Boards, Local Authorities, and private clients</li><li>Communicate directly with funders and manage ongoing follow‑ups to progress negotiations</li><li>Work closely with Service Managers and internal stakeholders to support costing and funder discussions</li><li>Maintain accurate and well‑organised records of all funder communications and fee agreements</li><li>Record approved fees to ensure accurate billing</li><li>Prepare weekly and monthly reports on fee uplift progress and future income projections</li><li>Investigate and help resolve discrepancies between expected fees and actual receipts</li><li>Produce and maintain advanced spreadsheets and management reports</li></ul><p><strong>Exeprience Required</strong></p><p>Experience within healthcare, or a similar environment such as care provision</p><ul><li>Strong confidence working with financial data and producing advanced spreadsheets and reports</li><li>Excellent organisational and strategic planning skills</li><li>High level of IT proficiency</li><li>Experience using CRM systems</li></ul><p>Up to £550 per day with a view to go perm. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RG9taW5pYy5Gb3J0ZXkuMzk0ODAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-05-05T10:13:03Z
Interim Finance Analyst
  • Birmingham, West Midlands
  • remote
  • Temporary
  • 30000 - 35000 GBP / Yearly
  • <p class="isSelectedEnd"><strong>Job Title:</strong> Finance Analyst<br /><strong>Location:</strong> Central Birmingham (Office-based, 5 days per week)<br /><strong>Salary:</strong> £30,000 - £35,000 (pro rata)<br /><strong>Contract:</strong> 3 month contract with potential for extension or permanent opportunity</p><p class="isSelectedEnd"> </p><p class="isSelectedEnd"><strong>Overview</strong><br />We are seeking a driven and commercially minded Finance Analyst to join a busy and collaborative finance team based in Central Birmingham. This role requires someone who can hit the ground running, take ownership of key processes, and quickly add value in a fast-paced environment.</p><p class="isSelectedEnd">You will play a key role in budgeting, forecasting, and financial reporting, while working closely with both internal stakeholders and external clients. Strong communication skills and a proactive approach are essential.</p><p class="isSelectedEnd"> </p><p class="isSelectedEnd"><strong>Key Responsibilities</strong></p><ul data-spread="false"><li>Support the preparation and delivery of budgets and forecasts across a varied portfolio</li><li>Analyse financial performance, providing clear commentary and actionable insights</li><li>Manage reconciliations, investigate variances, and resolve financial queries</li><li>Maintain accurate and up-to-date financial records in line with accounting standards</li><li>Partner with internal teams and external stakeholders to ensure smooth financial operations</li><li>Assist with service charge processes, including budgeting and reconciliations</li><li>Contribute to month-end processes and reporting requirements</li><li>Support audits and ensure compliance with internal controls and procedures</li><li>Identify opportunities to improve processes and enhance efficiency</li></ul><p class="isSelectedEnd"> </p><p class="isSelectedEnd"><strong>Key Requirements</strong></p><ul data-spread="false"><li>Previous experience in a Finance Analyst or similar accounting role</li><li>Strong analytical skills with high attention to detail</li><li>Confident communicator, able to work effectively with a range of stakeholders</li><li>Ability to manage multiple priorities and meet tight deadlines</li><li>Part-qualified (ACCA/CIMA) or qualified by experience</li><li>Good understanding of financial reporting, reconciliations, and forecasting</li><li>Strong Excel skills and familiarity with finance systems</li></ul><p class="isSelectedEnd"> </p><p class="isSelectedEnd"><strong>What's on Offer</strong></p><ul data-spread="false"><li>Competitive salary equivalent of £30,000 - £35,000</li><li>Immediate opportunity to make an impact within a well established organisation</li><li>Potential for contract extension or a permanent role</li><li>Supportive and team oriented working environment</li></ul><p> </p><p>If you are immediately available (or on short notice) and looking for your next Finance Analyst opportunity where you can make a real difference, we look forward to hearing from you! </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/VGluby5GcmVldGguNzQ5MjAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-05-01T15:47:31Z