Client Services Manager Jobs in Halesowen, Dudley

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Key Account Administrator

Leicester, Leicestershire
remote
Contract
120 - 140 GBP / Daily
Key Account Administrator - 6 month assignment - Up to £140/day - Leicester - OnsiteAre you a natural relationship-builder with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where organisation, communication and attention to detail are key?We're working with a well-established business within the engineering and service industry to recruit a Key Account Administrator. This is a fantastic opportunity to join a customer-focused team, playing a pivotal role in supporting key client relationships and ensuring the smooth delivery of services to some of the organisation's most important accounts.Key Details:<ul><li>Job Title: Key Account Administrator</li><li>Pay rate: Up to £140/day (DOE) + holiday pay</li><li>Location: Leicester</li><li>Contract Length: 6 months</li><li>Start date: ASAP</li><li>Working pattern: Full-time, 5 days onsite</li><li>Working hours: First 2 weeks: Monday - Friday 08:00 - 16:00, after that can choose between 3 set shifts: Monday - Friday 08:00 - 16:00 OR 10:00 - 18:00 OR 12:00 - 20:00</li></ul>Responsibilities:<ul><li>Building and maintaining strong relationships with key account clients and internal stakeholders.</li><li>Acting as a primary point of contact for customer queries, ensuring initial responses are provided within 24 hours.</li><li>Coordinating engineer updates and estimated arrival times, ensuring customer records and internal systems remain up to date.</li><li>Managing customer helpdesks and maintaining accurate contact information across designated accounts.</li><li>Updating customer web portals with service information, progress reports and work order updates.</li><li>Coordinating quotations and supporting the submission of documentation through customer portals.</li><li>Preparing and delivering bespoke customer reports, ensuring deadlines and agreed KPIs are consistently achieved.</li><li>Managing and communicating updates relating to equipment shutdowns, keeping customers fully informed throughout.</li><li>Supporting the closure of insurance reports, work orders and outstanding tasks.</li><li>Working closely with Account Managers to support customer meetings and account management activities.</li></ul>Requirements:<ul><li>Previous experience in corporate account management, customer account administration or a similar customer-facing role.</li><li>Experience acting as a primary point of contact for customers.</li><li>Excellent written and verbal communication skills, with the confidence to liaise with customers and internal stakeholders at all levels.</li><li>Strong interpersonal skills and the ability to build effective working relationships.</li><li>Excellent organisational skills and the ability to manage competing priorities in a fast-paced environment.</li><li>A resilient, solutions-focused approach, with the ability to remain calm under pressure.</li><li>Good Microsoft Office skills, particularly Excel. Experience with Dynamics CRM or customer web portals would be advantageous.</li><li>A proactive, can-do attitude, with a strong sense of ownership and accountability.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RW1pbHkuTGV3aXMuNTg2MzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-30T13:26:15Z

Technical Project Manager/Business Analyst

Birmingham, West Midlands
remote
Contract
450 - 500 GBP / Daily
Technical Project Manager / Business Analyst (Technical PM/BA) | Birmingham | Financial Services | January 2027 StartRobert Half is recruiting for an experienced Technical Project Manager/Business Analyst to join a Global Risk Consulting Firm as an Associate, supporting a major technology and regulatory transformation programme within a leading global financial services organisation. This is a hybrid Technical PM/BA role combining hands-on technical business analysis with end-to-end project delivery ownership. You will work across multiple software engineering teams, coordinating complex system integrations, managing technical dependencies and translating business and regulatory requirements into deliverable technology solutions. The successful PM/BA will bring a strong understanding of software engineering, system architecture and technical delivery, combined with the ability to independently manage complex, cross-functional projects.Assignment Details<ul><li>📍 Location: Birmingham City Centre (5 Days Per Week Onsite)</li><li>💷 Rate: £450/day+12.07% via PAYE Equivalent to gross c.£504/day)</li><li>📄 Contract: Initial 6 Months, until end of June 2027</li><li>🚀 Start Date: January 2027, subject to onboarding and clearance</li></ul>Key Responsibilities<ul><li>Lead technical project delivery across multiple software engineering teams, coordinating activities, dependencies and delivery milestones.</li><li>Gather, analyse and document complex business, functional and technical requirements.</li><li>Work closely with Software Engineers, Solution Architects and Technical Leads to understand, review and challenge system architecture, API integrations and technical designs.</li><li>Coordinate technology changes spanning multiple interconnected applications, platforms and engineering teams.</li><li>Analyse existing business processes, legacy systems, data flows and calculations to support process improvement and automation.</li><li>Facilitate technical and functional workshops involving Business Management, Operations, Trading, Compliance and Engineering stakeholders.</li><li>Produce and maintain requirements documentation, process maps, workflow diagrams and technical delivery artefacts.</li><li>Proactively identify and resolve project risks, technical dependencies, integration issues and gaps in delivery ownership</li></ul>Essential Experience<ul><li>Financial Services experience, ideally within Investment Banking, Wealth Management or complex banking technology environments.</li><li>Proven experience in a Technical Project Manager, Technical Business Analyst or combined Technical PM/BA role within complex software engineering programmes.</li><li>Strong technical understanding of software architecture, APIs, data models, system integrations and application development.</li><li>Demonstrable experience coordinating delivery across multiple interconnected systems and engineering teams, rather than solely single-application projects.</li><li>Proven ability to explain technical architecture, challenge engineering decisions and understand complex integration dependencies.</li><li>Strong business analysis capability, including requirements gathering, process modelling, technical documentation and stakeholder workshops.</li><li>Experience taking ownership of project delivery, managing milestones, dependencies, risks and issues through to implementation.</li><li>Strong understanding of software development lifecycles, including Agile and traditional delivery approaches.</li><li>Experience coordinating cross-functional UAT activities, test planning, defect management and business sign-off.</li><li>Excellent analytical and problem-solving skills, with the ability to quickly understand unfamiliar systems, business processes and complex technical environments.</li><li>Confident communicator, comfortable engaging with Developers, Architects, Engineering Leads and senior business stakeholders.</li></ul>Desirable Experience<ul><li>Previous hands-on software engineering, development or solution design experience.</li><li>Experience delivering regulatory technology change, controls automation or process automation initiatives.</li><li>Asset & Wealth Management technology experience.</li><li>Exposure to Front Office, Trading, Operations or Compliance functions.</li><li>Experience with complex enterprise architecture and multi-platform integrations.</li><li>Working knowledge of SQL, data analysis or legacy application processes.</li><li>Experience with Jira, Confluence, Agile, Scrum or SAFe methodologies.</li><li>Previous experience delivering technology projects within large global investment banks.</li></ul> Please note: Successful applicants will be required to provide employment references covering the previous five years and undergo financial and criminal background screening in accordance with the client's onboarding requirements. Any adverse findings, including County Court Judgments (CCJs), may impact clearance and eligibility for the engagement.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Tmljb2xhcy5HZW9yZ2lvdS44NzczNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-11-09T17:40:25Z

Accounts Payable Manager

West Midlands, West Midlands
remote
Contract
30000 - 32000 GBP / Yearly
We are seeking an experienced Accounts Payable Manager to lead a busy purchase ledger function, ensuring efficient processing of supplier payments, strong financial controls, and exceptional stakeholder service. The successful candidate will drive process improvements, support operational efficiencies, and lead a high-performing team within a fast-paced environment.<h3>Key Responsibilities</h3><ul><li>Lead, develop, and manage the Accounts Payable team, ensuring high levels of performance, accuracy, and service delivery.</li><li>Oversee the end-to-end accounts payable process, ensuring invoices and payments are processed accurately and on time.</li><li>Manage regular supplier payment runs and maintain strong cash flow controls.</li><li>Ensure all purchasing and expenditure transactions comply with company policies, procedures, and financial controls.</li><li>Perform monthly ledger reconciliations and support the preparation of management accounts.</li><li>Reconcile supplier statements and investigate and resolve discrepancies promptly.</li><li>Produce spend analysis and supplier reporting, providing meaningful commentary and recommendations to finance leadership.</li><li>Identify and implement process improvements, cost-saving initiatives, and operational efficiencies across the finance function.</li><li>Build and maintain strong relationships with internal stakeholders, suppliers, and external partners.</li><li>Act as a key contact for internal and external audits, ensuring compliance and accuracy of financial records.</li><li>Maintain accurate financial data and ensure robust controls are in place across the accounts payable function.</li><li>Support the ongoing development of finance systems and processes to enhance reporting and operational effectiveness.</li><li>Deliver a high standard of customer service, resolving queries efficiently and professionally.</li></ul><h3>Person Specification</h3><ul><li>Previous experience managing an Accounts Payable or Purchase Ledger team.</li><li>Strong understanding of accounts payable processes, controls, and reconciliations.</li><li>Experience working with ERP/finance systems and producing management information.</li><li>Excellent stakeholder management and communication skills.</li><li>Proven ability to drive process improvements and deliver operational efficiencies.</li><li>Strong attention to detail with a proactive and problem-solving approach.</li><li>Ability to work effectively in a fast-paced environment and manage competing priorities.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4yMzQ5Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-11-09T13:40:02Z

Senior Head of Finance

Birmingham, West Midlands
remote
Permanent
- GBP / Yearly
Title: Senior Head of FinanceLocation: BirminghamSalary: Competitive + BenefitsThe OpportunityRobert Half are a retained search partner for a market leading, UK-based professional services organisation seeking an experienced Senior Head of Finance to lead a significant finance function supporting a diverse portfolio of clients and business operations.This is a highly visible leadership position, responsible for driving financial performance, governance, reporting excellence, service delivery, and continuous improvement across a complex and growing operation. Working closely with senior leadership, you will play a key role in shaping strategy, commercial outcomes, and ensuring best-in-class financial processes and controls.The role offers an opportunity to lead an established team while driving transformation, process optimisation, and service excellence in a client-focused environment.Key ResponsibilitiesStrategic Leadership<ul><li>Lead the overall finance strategy, operating model, and service delivery framework.</li><li>Partner with executive leadership to support business growth and operational performance.</li><li>Build strong relationships with senior internal and external stakeholders.</li><li>Support commercial initiatives, business development activity, and client presentations.</li><li>Act as the senior point of escalation for complex financial matters.</li></ul>Control & Governance<ul><li>Ensure robust financial governance, controls, and risk management processes are maintained.</li><li>Oversee compliance with regulatory requirements, professional standards, and internal policies.</li><li>Manage internal and external audit relationships.</li><li>Monitor and mitigate financial and operational risks.</li><li>Deliver high-quality governance reporting to senior leadership.</li></ul>Reporting & Commercial <ul><li>Drive the production of accurate, timely, and commercially focused management information.</li><li>Develop meaningful financial reporting, KPIs, and performance dashboards.</li><li>Support strategic decision-making through insightful financial analysis.</li><li>Translate complex financial information for both financial and non-financial stakeholders.</li></ul>Leadership <ul><li>Lead, mentor, and develop a sizeable finance team.</li><li>Foster a high-performance culture built on accountability, collaboration, and continuous improvement.</li><li>Support succession planning, talent development, and professional qualifications.</li><li>Ensure appropriate resource planning and organisational capability to support future growth.</li></ul>Transformation<ul><li>Champion finance transformation initiatives and operational improvements.</li><li>Identify opportunities to streamline processes, improve controls, and enhance efficiency.</li><li>Drive the adoption of technology, automation, and data-driven decision making.</li><li>Lead change programmes that improve service delivery and commercial performance.</li></ul> About YouWe are seeking a commercially minded finance leader who combines strong technical expertise with exceptional stakeholder management and leadership capability.You will ideally possess:<ul><li>ACA, ACCA, CIMA or equivalent professional qualification.</li><li>Significant senior finance leadership experience within a complex environment.</li><li>Proven experience leading large finance teams through growth and change.</li><li>Strong understanding of financial controls, governance, risk management, and compliance.</li><li>Ability to influence and engage senior stakeholders both internally and externally.</li><li>A track record of delivering operational improvement, transformation, and process optimisation initiatives.</li><li>Strong commercial acumen with the ability to balance strategic thinking and operational delivery.</li><li>Excellent communication and relationship-building skills.</li></ul> What's on Offer<ul><li>A critical leadership role within a growing and ambitious organisation.</li><li>Significant exposure to executive leadership and strategic decision-making.</li><li>Opportunity to shape the future direction of a large finance function.</li><li>Strong career progression potential.</li><li>Competitive salary, bonus, and comprehensive benefits package</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/amFjay5jb253YXkuMzgxNzUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-25T15:22:35Z

Credit Controller

Cirencester, Gloucestershire
remote
Permanent
28000 - 30000 GBP / Yearly
Robert Half are working in partnership with a reputable, continuously growing company in Cirencester to recruit a Credit Controller role on a full-time permanent basis. This is a great opportunity for a proactive and organised Credit Controller to join their Finance team. This role is key to reducing outstanding debt, supporting company policies, improving cash flow, and ensuring timely payment collection while maintaining strong customer relationships. The successful candidate will be responsible for managing customer accounts, resolving payment queries efficiently, and providing vital support to the wider Finance function and business growth. The salary is up to £30,000 plus hybrid working and other excellent benefits. The Role The main duties of the role will consist of: <ul><li>Chase outstanding payments by telephone and email, agree payment dates, and maintain accurate records of customer conversations.</li><li>Managing debtor communications in line with company credit control policy, including sending reminder letters, copy invoices, and proof of delivery documents.</li><li>Issuing sales invoices and credit notes to maintenance customers and submit invoices and credits through customer portals.</li><li>Posting cash receipts accurately and carry out general customer account administration, including credit account applications.</li><li>Liaising closely with Sales Teams to resolve customer queries and disputes promptly while maintaining positive customer relationships.</li><li>Processing credit checks, report on debtor status to the Assistant Finance Manager, and provide cover across Accounts Receivable and other finance functions as needed.</li></ul><h3> </h3>About you.. To be considered for the Credit Controller role, you must ideally possess the following skills/experience: <ul><li>Must have 2+ years within credit control or accounts receivable.</li><li>Confident communicating with customers by phone and email.</li><li>Highly organised with strong attention to detail.</li><li>Able to manage queries and disputes professionally and efficiently.</li><li>Comfortable working collaboratively with internal stakeholders.</li><li>Able to prioritise workload and meet deadlines in a fast-paced environment.</li></ul> Salary & Benefits <ul><li>£28,000 - £30,000 annual salary</li><li>Hybrid working; 2 days from home, 3 days on site</li><li>Pension scheme </li><li>25 days annual leave</li><li>Life assurance </li><li>On site parking</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy4yODc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-28T15:50:59Z

Finance Assistant

Telford, Shropshire
remote
Temporary
27000 - 28000 GBP / Yearly
Robert Half is delighted to be recruiting for a Finance Assistant on behalf of a fast-growing and ambitious business based in Telford. This is an excellent opportunity for an experienced finance professional looking to join a busy and collaborative finance team within a dynamic environment.This role will initially be offered on a temporary basis with the opportunity to become permanent for the successful candidate.<h2>The Role</h2>Reporting into the Finance Manager, the Finance Assistant will support the day-to-day running of the finance function, ensuring transactions are processed accurately and deadlines are met.<h3>Key Responsibilities</h3><ul><li>Processing purchase invoices and matching them to purchase orders</li><li>Raising and processing sales invoices</li><li>Managing supplier statement reconciliations</li><li>Assisting with payment runs and supplier payments</li><li>Posting cash receipts and allocating customer payments</li><li>Bank reconciliations and investigation of discrepancies</li><li>Maintaining accurate customer and supplier accounts</li><li>Supporting credit control activities and chasing outstanding debt</li><li>Resolving invoice, payment and account queries</li><li>Assisting with month-end processes, including accruals and prepayments</li><li>Preparing finance reports and spreadsheets as required</li><li>Maintaining finance records and ensuring data accuracy</li><li>Supporting audits and compliance activities</li><li>Assisting with ad hoc finance and administrative duties</li></ul><h2>About You</h2><ul><li>Previous experience within a Finance Assistant, Accounts Assistant or similar finance role</li><li>Strong understanding of accounts payable and accounts receivable processes</li><li>Experience with reconciliations and high-volume transaction processing</li><li>Good working knowledge of Microsoft Excel</li><li>Strong attention to detail and organisational skills</li><li>Excellent communication skills and ability to work collaboratively</li><li>Ability to prioritise workload and meet deadlines in a fast-paced environment</li><li>AAT study or qualification would be advantageous but not essential</li></ul><h2>What's on Offer</h2><ul><li>Temp-to-perm opportunity with long-term career prospects</li><li>Join a supportive and growing finance team</li><li>Full-time office-based role in Telford</li><li>Competitive salary and benefits package</li><li>Opportunity to develop skills and progress within the finance function</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS41OTQ1My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-29T15:37:00Z

Finance Assistant

Burton-On-Trent, Staffordshire
remote
Permanent
25000 - 28000 GBP / Yearly
Finance Assistant | South Derbyshire Are you looking for a role where you can develop your finance career, gain further qualifications and have a clear path to progress?I'm working with an established business in South Derbyshire that is looking to add a Finance Assistant to its growing finance team.This would suit someone with some experience across sales ledger, accounts receivable or credit control who is looking to take the next step and build on their existing experience.The role will have a particular focus on:<ul data-spread="false"><li>Sales ledger and accounts receivable</li><li>Sales invoicing and cash allocation</li><li>Customer queries and account reconciliations</li><li>Credit control and dispute management</li><li>Supporting the wider finance team</li></ul>What makes this opportunity stand out is the investment in your development. The business offers study support towards professional qualifications, alongside genuine opportunities to progress as you develop your skills and experience.📍 South Derbyshire 📚 Study support 📈 Progression opportunitiesIf you're looking for your next finance role and want to join a business that will invest in you and support your development, get in touch for more information.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFubmFoLkFybm90dC4xNjg4Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-10-02T13:11:30Z

7 results for Client Services Manager in Halesowen, Dudley