7 results for Service Delivery Manager in Guildford, Surrey

IT Operations Manager

London, London
remote
Permanent
60000 - 65000 GBP / Yearly
<h2 data-end="26" data-start="0" data-section-id="1nyuh71">IT Operations Manager</h2>London | On-siteA prestigious London-based professional services organisation is looking for an experienced IT Operations Manager to join its growing technology team. This is a hands-on role supporting a fast-paced, high-performance environment where reliability, responsiveness, and professionalism are critical.You'll take ownership of the day-to-day IT operation while also playing a key role in modernising and improving the wider technology function. Alongside managing core infrastructure and end-user support, you'll have the opportunity to help drive an exciting automation programme across the business, making this an ideal opportunity for someone who enjoys both operational support and continuous improvement projects.<h3 data-end="846" data-section-id="1xdyghs" data-start="821">What you'll be doing:</h3><ul data-start="847" data-end="1583"><li data-start="847" data-section-id="1k0qjhs" data-end="954">Managing and supporting Microsoft Azure, Microsoft 365, Entra ID, networking, and endpoint environments</li><li data-section-id="xzqi70" data-start="955" data-end="1033">Providing hands-on support across Windows, MacOS, iOS, and Android devices</li><li data-end="1102" data-start="1034" data-section-id="12gjr1m">Acting as a senior escalation point for complex technical issues</li><li data-end="1198" data-start="1103" data-section-id="1a9puja">Supporting AV and video conferencing technology for high-profile meetings and hybrid events</li><li data-end="1290" data-start="1199" data-section-id="1ljtuv3">Delivering infrastructure and systems projects from discovery through to implementation</li><li data-end="1403" data-section-id="mfb81s" data-start="1291">Driving automation initiatives using PowerShell, Azure Automation, Logic Apps, Power Apps, and similar tools</li><li data-end="1486" data-section-id="12bxuoj" data-start="1404">Managing IT suppliers, hardware provisioning, and service delivery performance</li><li data-section-id="17bb6cs" data-start="1487" data-end="1583">Ensuring strong security, backup, disaster recovery, and compliance practices are maintained</li></ul><h3 data-end="1614" data-section-id="12d06p0" data-start="1585">What they're looking for:</h3><ul data-end="2156" data-start="1615"><li data-start="1615" data-section-id="14e2nnf" data-end="1696">Strong experience in IT Operations, Infrastructure, or Systems Administration</li><li data-end="1767" data-start="1697" data-section-id="k2opsc">Hands-on knowledge of Microsoft Azure, Microsoft 365, and Entra ID</li><li data-end="1823" data-section-id="3fr55a" data-start="1768">Experience with PowerShell scripting and automation</li><li data-end="1906" data-start="1824" data-section-id="1qts9jg">Excellent communication skills with the ability to support senior stakeholders</li><li data-section-id="1n231g7" data-start="1907" data-end="1987">Experience delivering technical projects and improving operational processes</li><li data-start="1988" data-section-id="62bwag" data-end="2067">Knowledge of AV/conferencing technologies and modern workplace environments</li><li data-start="2068" data-section-id="1eguzl3" data-end="2156">A proactive mindset with a genuine interest in technology improvement and automation</li></ul>This is a fantastic opportunity to join a highly respected organisation investing heavily in its technology function, where you'll have real ownership, visibility, and the chance to shape future IT operations and automation strategy.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC40NTUwMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-08T16:02:41Z

Billing Team Manager

Beaconsfield, Buckinghamshire
remote
Permanent
40000 - 45000 GBP / Yearly
Robert Half Accountancy & Finance are partnering exclusively with an established and growing healthcare services organisation in seeking an experienced Billing Manager to lead its billing function (of 4 staff) and drive operational excellence across invoicing and revenue processes in a large, wider UK Finance team. This is an exciting opportunity for a hands-on Supervisor or Manager with strong billing, process, data and stakeholder management experience to join a collaborative finance environment supporting essential healthcare operations across the UK. The RoleReporting to the Revenue & Payables Manager, you will lead and develop the Billing Team, ensuring accurate, timely, and compliant billing across multiple operational service lines. You will play a key role in improving billing accuracy, streamlining processes, enhancing data quality, and reducing the time from service delivery through to invoicing. This role offers hybrid working, with occasional travel to operational sites for key meetings and projects. Key Responsibilities<ul><li>Lead and manage the Billing Team to deliver accurate and timely invoicing</li><li>Oversee end-to-end billing processes across NHS and private service pathways</li><li>Ensure billing activities align with contractual and month-end reporting deadlines</li><li>Drive continuous improvement in billing controls, systems, and data quality</li><li>Support automation initiatives and standardisation of processes</li><li>Maintain robust pricing controls, including inflationary uplifts</li><li>Work closely with Finance, Operations, Commercial, and Data teams to resolve billing issues and improve upstream processes</li><li>Support implementation of billing processes for new contracts and service lines</li><li>Deliver month-end KPIs, reporting, and performance metrics</li><li>Develop team capability through coaching, performance management, and cross-training</li></ul> About YouThe successful candidate will be an experienced billing or revenue professional with proven leadership capability and a strong understanding of end-to-end billing operations, work-flow complexities and data management. You will also have:<ul><li>Previous experience managing and developing teams</li><li>Strong organisational and stakeholder management skills</li><li>Excellent attention to detail and commitment to quality</li><li>Experience driving process improvement and operational efficiency</li><li>Confidence working with billing systems, data processes, and reporting tools</li><li>The ability to manage competing priorities in a fast-paced environment</li><li>Strong communication skills with the ability to influence at all levels</li></ul> What's on Offer<ul><li>Hybrid working model</li><li>Opportunity to join a growing and purpose-driven organisation</li><li>Collaborative and supportive working culture</li><li>Career development and progression opportunities</li></ul> If you are an experienced Billing professional looking for your next Team-management opportunity, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmFtZXMuQWRleS4zMjgwNi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-05-13T15:20:57Z

Group Credit Manager

Slough, Berkshire
remote
Permanent
50000 - 60000 GBP / Yearly
Group Credit Manager Location: Hybrid - Slough area (3-4 days per week, with occasional travel to other offices) Salary: Highly competitive + comprehensive benefits package<h3>The Opportunity</h3>Reporting into senior finance leadership, this role will hold full responsibility for the credit control and accounts receivable function across the wider group. You will be tasked with driving cash collection performance, improving controls, reducing aged debt, and ensuring the function is scalable to support continued growth.This is a highly visible role with regular interaction across the wider business, requiring someone who can balance strategic leadership with hands-on operational management.<h3>Key Responsibilities</h3>Strategic Leadership & Ownership * Develop and implement a group-wide credit control strategy aligned to wider business growth and cashflow objectives * Own key performance metrics including DSO, overdue debt, cash collection, and debtor quality * Build a scalable credit function capable of supporting future acquisitions and integration activity * Provide meaningful reporting and insight to senior leadership around collections performance, risk exposure, and improvement opportunitiesTeam Management & Development * Lead and develop a multi-level team including Credit Control Team Leads, Credit Controllers, legacy debt teams, and cash allocation staff * Introduce clear KPIs, accountability frameworks, and service standards across the department * Drive a high-performance culture focused on ownership, continuous improvement, and collaboration * Support succession planning, coaching, recruitment, and resource planning as the business growsCredit Risk & Governance * Review and strengthen credit policies, procedures, and governance frameworks across all entities * Oversee credit limits, risk assessments, provisioning, write-offs, and escalated accounts * Ensure strong compliance with internal controls, audit requirements, and financial best practice * Act as the senior escalation point for complex disputes, insolvencies, and high-risk balancesCommercial Business Partnering * Work closely with Managing Directors, Operations, Sales, Billing, and Finance teams to improve collection outcomes * Lead arrears review meetings and challenge stakeholders where action is required * Provide commercial insight into payment trends, customer behaviour, contractual exposure, and collection barriers * Ensure credit risk considerations are embedded into commercial decision-makingReporting, Forecasting & Month-End * Own debtor-related inputs into group cashflow forecasting * Ensure timely month-end close for receivables, reconciliations, ageing reviews, and provisions * Deliver accurate MI on collections performance, overdue balances, and risk trends * Act as key contact for audit queries relating to receivables and credit processesTransformation & Continuous Improvement * Lead projects to improve systems, processes, controls, and automation across the function * Support finance transformation programmes and acquisition integrations * Improve alignment between Credit Control, Billing, and Cash Allocation teams to maximise efficiency and service delivery<h3>Ideal Background</h3>* Extensive experience in senior Credit Control / Credit Management leadership roles * Proven track record leading larger or multi-layered teams * Experience operating in a multi-entity, acquisitive, or fast-growth environment * Demonstrable success improving DSO, reducing aged debt, and enhancing controls * Strong stakeholder management skills with the ability to influence senior leaders * Commercially astute, analytical, and comfortable working in a changing environment * Hands-on approach with the ability to lead from the front<h3>Why This Role?</h3>This is an excellent opportunity to join an ambitious organisation in a period of continued growth. The role offers real autonomy, visibility, and the chance to shape a critical finance function while developing your career within a progressive business.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxlcy5QZW5tYW4uOTcwMTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-01T10:57:47Z

Project Manager - IT

City of London, London
remote
Contract
350 - 400 GBP / Daily
IT Project Manager - Real EstateDay Rate Contract London (4 days onsite)Robert Half have partnered with a well established real estate organisation who are looking for an experienced Project Manager to support the delivery of several concurrent technology and infrastructure initiatives across their London portfolio.This is a hands on delivery role, ideal for a Project Manager who is comfortable working in a complex environment and managing multiple work streams at once.Key Responsibilities<ul><li>Manage the end‑to‑end delivery of multiple IT and infrastructure projects, including:</li><ul><li>Wi‑Fi network refresh and upgrades</li><li>Business software delivery and implementation</li></ul><li>Own project planning, timelines, budgets, risks and dependencies across all workstreams.</li><li>Coordinate internal stakeholders, third‑party vendors and technology partners to ensure projects are delivered on time and to agreed scope.</li><li>Lead governance activities including project status reporting, RAID management, and steerco updates.</li><li>Support business readiness, cutover planning and post‑implementation handover.</li></ul>Experience & Skills Required<ul><li>Proven experience as a Project Manager delivering IT or technology enabled projects.</li><li>Strong background managing multiple concurrent projects in parallel.</li><li>Experience delivering infrastructure projects (e.g. Wi‑Fi, networks, devices) and software implementations.</li><li>Comfortable working in onsite, operational environments such as real estate, property, facilities, or similar asset heavy organisations.</li><li>Strong stakeholder management skills with the ability to work across technical and non‑technical teams.</li><li>Highly organised with a pragmatic, delivery focused approach.</li><li>Delivered end to end projects in an SME environment.</li></ul>Desirable<ul><li>Experience working with third party suppliers and managed service providers.</li><li>Exposure to property, real estate, facilities management or multi‑site environments.</li><li>Formal project management qualifications (PRINCE2, PMP, Agile, etc.).</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxleC5IaWxsLjczNTgwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-05-12T08:25:32Z

Head of Finance

City of London, London
remote
Permanent
100000 - 105000 GBP / Yearly
Head of Finance | Property Managed Services | Central London (Hybrid Working) | £100,000 - £105,000 | Permanent Role Robert Half are working with a Leading Multinational in the Property and Workplace Services Space, known for delivering integrated solutions across a global client base. Following an internal promotion, the business is now looking to hire a Head of Finance to oversee a portfolio of 20 clients, working closely with operational teams to drive financial performance and commercial insight. This is a high-impact leadership role for a commercially driven finance professional who thrives in a matrix environment, enjoys operating at pace, and is confident influencing senior operational and executive stakeholders. You will play a critical role in driving performance, strengthening financial governance, and supporting strategic decision-making across a large, revenue-generating portfolio. 📊 About the Position Reporting to the Sector Finance Director, you will: <ul><li>Provide financial leadership across multiple business units, ensuring delivery of growth, margin improvement, and operational performance across a complex client portfolio. * Act as a key finance business partner to Executive Directors and senior operational leadership teams, influencing commercial decisions and strategic direction. * Review and challenge monthly P&L, balance sheet, forecasts, and management reporting, ensuring accuracy, consistency, and actionable insight. * Lead monthly business and contract performance reviews, with a strong focus on underperforming contracts, risk identification, and value creation opportunities. * Support divisional budgeting, forecasting, and long-range planning cycles, ensuring robust assumptions and commercial alignment. * Oversee financial governance, ensuring balance sheet integrity, compliance with internal controls, and adherence to relevant accounting standards and frameworks. * Support new business wins from a financial perspective, providing oversight from tender stage through mobilisation and transition. * Drive continuous improvement across reporting processes, systems usage, and financial controls, reducing inefficiencies and enhancing data quality. * Provide high-quality financial analysis, modelling, and insight to support commercial decision-making and performance improvement.</li></ul> 📋 What we're looking for <ul><li>Fully qualified accountant (ACA, ACCA, or CIMA) with significant post-qualification experience in a senior finance business partnering role. * Strong experience working in a contracts-led, service-based environment is essential, ideally within industries such as Facilities Management, Property Services, Defence, Security, Cleaning, Catering, Infrastructure Services, or similar multi-site operational businesses. * Demonstrable background in business partnering within complex, operational organisations where performance is driven by contract delivery and margin management. * Proven experience influencing senior operational stakeholders and working effectively within a matrix structure. * Strong technical grounding in management accounting, financial reporting, and performance management, with the ability to operate at both detail and strategic level. * Experience reviewing, challenging, and improving financial performance across large, multi-contract portfolios, including P&L, forecasting, and budgeting. * Strong understanding of financial governance, controls, and ideally experience working within structured compliance environments. * Excellent communication and influencing skills, with the ability to translate financial data into clear commercial insight and actionable recommendations. * A proactive, hands-on leader who drives accountability, improves performance, and builds strong cross-functional relationships across operational teams.</li></ul> 🤝 Here's what's waiting for you <ul><li>£100,000 - £105,000 base salary plus bonus * Hybrid working model - 3 days per week in the Central London office * Private healthcare and enhanced benefits package * 25 days holiday plus bank holidays * Senior exposure to divisional and executive leadership teams * Strong career progression within a large, growing UK finance structure * Opportunity to shape financial performance across a significant client portfolio * High visibility role with direct commercial impact across multiple business units</li></ul> 💼 Why this role could be your next move This is a rare opportunity to step into a senior client-facing finance leadership role with genuine breadth and influence. You will operate close to divisional leadership, shaping financial strategy while ensuring strong delivery across a complex, multi-contract portfolio. The organisation continues to experience strong growth and regular new contract wins, creating ongoing opportunities for senior finance professionals who can combine commercial thinking with strong technical and governance capability. With a proven track record of internal progression, this role offers both immediate impact and longer-term progression into divisional or country-level leadership positions.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuNTk2MjYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-05-06T11:30:55Z

Financial Controller

Wantage, Oxfordshire
remote
Permanent
75000 - 85000 GBP / Yearly
Robert Half are working in partnership with a US listed business based in South Oxfordshire to recruit a Financial Controller within their shared service function. This is a senior role focusing on areas of Record to Report (R2R) across the EMEA region, an opportunity to partner with senior stakeholders whilst maintaining and improving controls, processes and systems.If you have worked within a large, complex environment and have an affinity to maintaining controls, reporting and efficient monthly/annual close then this is a great role to move into! There is a road to develop and transform the function into a value add, best in class operation, this would suit a candidate with ideas and a mindset geared towards process improvement and change.As Financial Controller, you will receive a base salary of in the region of £75,000 to £85,000 with excellent benefits including a 15% bonus! Please not this role is a site-based position. Key responsibilities include<ul style="text-align: justify;"><li>Accountable for the accuracy and delivery of management reporting, statutory accounts, balance sheet integrity and overall financial records of the EMEA region</li><li>Operate as the finance lead for your region, a conduit between the head office/group functions and regional leads within the business in their respective entities</li><li>Drive continuous improvement and optimisation within areas of ERP and reporting tools</li><li>Deliver multi-entity financial reporting under IFRS/US GAAP</li><li>Establish what good looks like in terms of performance/team management with clear KPI's, plan and deliverables - coach, develop and drive the function</li><li>Own month-end, quarter-end and year-end closes across the region</li><li>Build strong and valuable relationships with cross-functional stakeholders</li></ul> About your experience<ul><li style="text-align: justify;">Fully qualified (ACA/ACCA/CIMA)</li><li style="text-align: justify;">Experience within the group reporting/R2R function of a complex and international business</li><li style="text-align: justify;">Ability to maintain control and compliance whilst developing best in class processes</li><li style="text-align: justify;">Strong communication and business partnering capabilities, working with international senior stakeholders</li><li style="text-align: justify;">Excellent systems aptitude with mainstream ERP experience</li><li style="text-align: justify;">Desire to be seen as a leader, setting tone and example for the function</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y3JhaWcua2lsbWluc3Rlci43NzEzMy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-04-16T09:40:30Z

Interim Ecommerce & Digital Marketing Specialist

London, London
remote
Contract
190 - 220 GBP / Daily
<h1>Interim Ecommerce & Digital Marketing Specialist (Contract)</h1>West London | Hybrid | Start ASAP | 1-2 months rollingThis premium D2C brand is looking for an experienced interim ecommerce/digital specialist to step in immediately and keep the digital function running smoothly while the permanent hire is recruited. You'll take ownership of the day‑to‑day, keep trading performance on track, and relieve pressure from the internal team during a high‑growth period.<h2>Key Responsibilities</h2><h3>Ecommerce & Trading</h3>* Manage the daily performance of the Shopify site - updates, merchandising, content, product launches. * Lead weekly trading activity, reporting on key metrics and identifying quick wins. * Complete regular site checks and implement CRO improvements. * Troubleshoot any on‑site issues and coordinate fixes.<h3>CRM & Email Marketing</h3>* Own all Klaviyo activity - campaigns, flows, segmentation, A/B testing. * Support customer lifecycle improvements and retention initiatives. * Prepare and execute the weekly email marketing calendar.<h3>Digital Marketing & Agency Management</h3>* Work with the external agency across paid social and paid search, ensuring delivery stays on brief and on budget. * Monitor performance and flag optimisation opportunities. * Ensure campaigns and landing pages are aligned with trading priorities.<h3>Customer Experience & Brand</h3>* Collaborate with customer service and ops to maintain a premium end‑to‑end journey. * Support on homepage, landing page and digital creative updates to keep the brand elevated. * Assist with loyalty/VIP programme execution.<h2>What You'll Need</h2>* Strong experience in ecommerce/digital roles, ideally within D2C, fashion, beauty or premium consumer brands. * Confident operating Shopify end‑to‑end (Shopify Plus exposure helpful). * Hands‑on Klaviyo experience - must be able to build and deploy campaigns quickly. * Proven ability to manage agencies and oversee paid performance. * Strong trading mindset and ability to hit the ground running. * Comfortable in small, agile teams with minimal handholding. * Available to start immediately or on short notice. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFyZWwuVGhvbXBzb24uNDE3ODkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-03-20T15:46:43Z