5 results for Network Engineer in Guildford, Surrey

1st / 2nd Line Support Engineer

City of London, London
remote
Permanent
150 - 180 GBP / Daily
Robert Half have partnered with a UK Based non for profit organisation to recruit for a 1st / 2nd Line Support Engineer to join hire IT team on an initial 3-month contract.You'll be the first point of contact for staff experiencing technical issues, providing hands-on support and troubleshooting across hardware, software, and network systems, while also handling more complex escalations that fall into 2nd line.This is a great opportunity for someone who enjoys variety, works well independently, and wants to make a tangible difference by supporting a team focused on social impact. Responsibilities: <ul class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1" dir="ltr"><li class="font-claude-response-body whitespace-normal break-words pl-2">Mac and Windows troubleshooting.</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Provide 1st and 2nd line technical support to staff via phone, email, and ticketing system</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Log, triage, and resolve incidents and service requests within SLA</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Troubleshoot hardware, software, printer, and network connectivity issues</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Set up and configure new starter equipment (laptops, mobiles, accounts)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Manage user accounts and permissions (Active Directory / Office 365 / Google Workspace)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Escalate unresolved issues to 3rd line or external suppliers where appropriate</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Maintain accurate records of incidents, resolutions, and asset inventory</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Support with basic network and server troubleshooting</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Contribute to IT documentation and knowledge base articles</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Assist with IT projects and rollouts as required</li></ul> Experience: <ul dir="ltr" class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li class="font-claude-response-body whitespace-normal break-words pl-2">2-4 years experience within 1/2nd Line Support </li><li class="font-claude-response-body whitespace-normal break-words pl-2">Proven experience in a 1st/2nd line support or service desk role</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong working knowledge of Windows 10/11, Office 365, and Active Directory</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Proficient with both Mac and Windows IT Support </li><li class="font-claude-response-body whitespace-normal break-words pl-2">Experience with ticketing systems (e.g. ServiceNow, Freshservice, Zendesk)</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Solid troubleshooting skills across hardware, software, and connectivity issues</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Excellent communication skills, with the ability to explain technical issues to non-technical users</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Strong organisational skills and ability to manage a varied workload</li></ul> Contract: <ul dir="ltr" class="[li_&]:mb-0 [li_&]:mt-1 [li_&]:gap-1 [&:not(:last-child)_ul]:pb-1 [&:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li class="font-claude-response-body whitespace-normal break-words pl-2">3-month initial contract with potential to extend</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Opportunity to support a mission-driven organisation making a real difference</li><li class="font-claude-response-body whitespace-normal break-words pl-2">Based in London - 3 days per week onsite </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMDQzMzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-03T17:21:51Z

Junior Mac Support Engineer

City of London, London
remote
Contract
- GBP / Yearly
Robert Half are assisting a global market leading insurance organisation to recruit a Junior Mac Support Engineer on a 3 month contract - London based Role<ul><li>The Junior Mac Support Engineer will provide support for Mac systems and applications</li><li>Great customer service skills</li><li>Troubleshoot and diagnose technical issues</li><li>Monitor and maintain system performance</li><li>Provide guidance and advice on system optimisation</li></ul>Profile<ul><li>The Junior Mac Support Engineer will have 1-3 years' experience supporting Mac environments </li><li>The Mac Support Engineer will have experience with support ticket management and tracking (JIRA Service Desk preferred)</li><li>Strong customer service, problem-solving, and teamwork abilities</li><li>Technical knowledge of Mac OS, iOS, and Android</li><li>Technical knowledge of modern Windows OS</li><li>Network fundamentals (laptop connectivity, VPN, printing)</li><li>Basic knowledge of audio/video troubleshooting and support</li></ul>Company<ul><li>UK's market leading insurance organisation with offices in London</li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjEyNjcwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-14T11:19:10Z

2nd Line Support Engineer

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting a market leading consultancy based in central London to recruit a 2nd Line Support EngineerRole<ul><li>The 2nd Line Support Engineer will be front line call resolution for all IT related issues to the internal business </li><li>Responsible for desktop, laptop and application standardisation, provision, and support.</li><li>Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)</li><li>Active Directory user account management, access and network administration based on company standards and policies</li><li>Ensure all support calls within the call logging system follow defined processes and procedures</li><li>Deliver outstanding customer service, perception and satisfaction to all IT users and customers</li><li>Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate.</li></ul>Profile<ul><li>The 2nd Line Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.</li><li>Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+Exchange</li><li>Ability to provide "hands on" 1st, and 2nd level support for general IT operational requirements problems, and issues for end users and customers face to face and remotely</li><li>Experience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support tools</li><li>Working knowledge of Backup Software and common backup and restoration tasks</li><li>Printer administration and management, including changing consumables and managing stock supplies;</li><li>Great MS Office 365 skills and support of the Office suite of applications</li></ul>Company<ul><li>Market leading consultancy with offices in London</li><li>On-site required - London based </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjM2NTgzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-06T14:34:23Z

NetSuite Administrator

London, London
remote
Contract
- GBP / Yearly
Robert Half Technology are assisting UK's market leading sports media organisation to recruit a NetSuite Administrator on an initial 3 month contract - Hybrid working - LondonWe are looking for an experienced NetSuite Administrator to take ownership of the day-to-day administration, maintenance, and optimisation of our NetSuite ERP platform. The successful candidate will work closely with Finance, Operations, Sales, and IT teams to ensure NetSuite continues to support business processes efficiently while delivering a high level of user support and system performance.Role<ul><li>The NetSuite Administrator will administer, configure, and maintain the NetSuite ERP platform, ensuring system performance, security, and data integrity.</li><li>Provide first and second-line support for NetSuite users, troubleshooting issues and resolving system-related queries.</li><li>Manage user accounts, roles, permissions, and role-based access controls.</li><li>Configure NetSuite records, forms, workflows, saved searches, reports, dashboards, and custom fields to meet business requirements.</li><li>Support system enhancements by gathering business requirements, testing solutions, and coordinating deployments.</li><li>Manage system releases, ensuring changes are documented, tested, approved, and deployed in line with change management procedures.</li><li>Perform system testing, including User Acceptance Testing (UAT) and regression testing for new functionality and enhancements.</li><li>Support data migration activities, including data cleansing, validation, imports, and reconciliation.</li><li>Monitor integrations between NetSuite and third-party applications, identifying and resolving data or integration issues.</li><li>Produce and maintain system documentation, including configuration guides, process documentation, release notes, and user manuals.</li><li>Create reports, saved searches, dashboards, and KPIs to support business reporting and decision-making.</li><li>Deliver user training and create training materials to maximise adoption and promote best practice.</li><li>Collaborate with business stakeholders to identify opportunities for process improvements, automation, and system optimisation.</li><li>Ensure compliance with internal controls, governance, and data management standards.</li><li>Provide ongoing post-implementation support and recommend continuous improvements to the NetSuite environment.</li></ul>Profile<ul data-spread="false"><li>The NetSuite Administrator will have proven experience as a NetSuite Administrator or NetSuite Functional Support Analyst.</li><li>Strong knowledge of NetSuite administration, configuration, and system maintenance.</li><li>Experience managing users, roles, permissions, saved searches, dashboards, reports, workflows, and customisations.</li><li>Experience supporting NetSuite integrations with third-party applications.</li><li>Knowledge of ERP systems and business processes, particularly Finance, Procurement, Sales, and Operations.</li><li>Experience with data imports, exports, data cleansing, and migration.</li><li>Strong troubleshooting and analytical skills.</li><li>Excellent communication and stakeholder management skills.</li><li>Ability to prioritise workload and manage multiple requests in a fast-paced environment.</li><li>Experience supporting system upgrades, releases, testing, and change management activities.</li></ul>Company<ul><li>UK's market leading sports Media organisation with offices in London </li><li>Hybrid working </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjQ5NjUzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-13T21:31:37Z

Netsuite Administrator

London, London
remote
Contract
250 - 350 GBP / Daily
Robert Half has partnered with a growing London-based organisation seeking a NetSuite Administrator to support and maintain its existing NetSuite environment. The business needs someone who can quickly get up to speed, provide day-to-day platform support, maintain existing customisations, andensure NetSuite continues to run effectively for users across the business. The successful candidate will have experience supporting live NetSuite environments, with a particular focus on scripting, workflows, user support, and system administration.<h2>Key Responsibilities</h2><ul><li>Day-to-day administration and support of the NetSuite platform</li><li>Supporting users with queries, troubleshooting issues, and resolving system-related problems</li><li>Maintaining and enhancing existing NetSuite workflows and customisations</li><li>Managing user roles, permissions, and access controls</li><li>Monitoring system performance and ensuring critical business processes continue to operate effectively</li><li>Supporting finance and operational teams with NetSuite-related requests</li><li>Investigating and resolving data, workflow, and process issues</li><li>Assisting with reporting requirements and system housekeeping activities</li><li>Working with stakeholders to identify small-scale improvements and efficiency gains where appropriate</li><li>Maintaining system documentation and supporting knowledge transfer where required</li></ul><h2>Required Skills & Experience</h2><ul><li>1-4 years' experience working as a NetSuite Administrator or within a NetSuite support role</li><li>Strong hands-on NetSuite administration experience</li><li>Experience supporting a live NetSuite environment in a business-as-usual capacity</li><li>Ability to troubleshoot and resolve functional and technical NetSuite issues</li><li>Strong understanding of finance and operational business processes</li><li>Confident supporting end users and managing stakeholder relationships</li><li>Ability to work independently and take ownership of day-to-day platform support</li></ul><h2>Contract Details</h2><ul><li>Initial 2-month contract</li><li>Inside IR35</li><li>3 days in their central London office and 2 at home</li><li>Potential opportunity to transition into a permanent role</li></ul>This role would suit a NetSuite professional who enjoys being hands-on, solving problems, and keeping a critical business system running smoothly while gaining further exposure to scripting, workflows, and platform administration. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/QWxleC5IaWxsLjc4MDIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-07-15T08:31:33Z