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8 results for Brand Manager in Glasgow, Glasgow City

IT Manager
  • Glasgow, Glasgow
  • remote
  • Permanent
  • 55000 - 65000 GBP / Yearly
  • <p><strong>The Company:</strong></p><p>A long-established organisation with over a century of experience in manufacturing and defense projects. With a focus on advancing engineering technology through innovative solutions, especially in the field of sustainable propulsion systems-moving from hybrid to alternative fuel technologies, including hydrogen. Their ongoing development is driven by a commitment to core values: safety, sustainability, quality, innovation, excellence, and teamwork.</p><p><strong>Overview:</strong><br />The IT Manager leads the delivery, security, reliability, and ongoing improvement of IT services and infrastructure, acting as the strategic link between technology and business objectives. Reporting to the Head of Finance and IT, this role oversees IT Infrastructure and Support functions, managing a team of two and ensuring seamless, secure, and scalable IT operations across the business.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>People Leadership:</strong> Manage, mentor, and develop IT Infrastructure Engineer and IT Support Engineer. Oversee performance, resource planning, and foster a culture of accountability and continuous improvement.</li><li><strong>IT Operations &amp; Service Delivery:</strong> Ensure delivery of reliable IT services that meet business SLAs. Oversee incident, problem, and change management processes, serving as an escalation point for technical issues.</li><li><strong>Infrastructure Management:</strong> Direct the design, implementation, and maintenance of on-premises, cloud, and hybrid IT infrastructure. Ensure system availability, resilience, and compliance with recovery and continuity plans.</li><li><strong>End-User Support:</strong> Drive high-quality, consistent end-user support. Oversee device lifecycle, onboarding/offboarding, and enhance user satisfaction with a focus on self-service and knowledge sharing.</li><li><strong>Security &amp; Compliance:</strong> Enforce IT security standards and compliance with policies and regulatory requirements. Oversee risk management, vulnerability patching, and audit readiness.</li><li><strong>Strategy &amp; Budget:</strong> Develop and execute IT strategy in alignment with business goals. Manage IT budgets, vendor relationships, and prioritise technology investments.</li><li><strong>Process &amp; Governance:</strong> Implement and maintain IT policies, procedures, and ITIL-aligned service management best practices. Track operational KPIs and optimise processes through documentation and automation.</li></ul><p><strong>Experience:</strong></p><ul><li>5-10+ years' experience in IT operations or infrastructure/support; 2-5+ years in a management role</li><li>Knowledge of business system / ERP implementation</li><li>Experience with Cyber Essentials / Cyber Essentials Plus</li><li>Experience managing infrastructure and service desk teams</li><li>Strong technical knowledge (enterprise infrastructure, cloud platforms, IT support operations)</li><li>Experience with ITSM frameworks (ITIL preferred), budgeting, and vendor management</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby41MTk5OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-02-27T10:00:04Z
Finance Manager
  • Glasgow, Glasgow
  • remote
  • Permanent
  • 55000 - 60000 GBP / Yearly
  • <p><strong>Finance Manager - Permanent </strong></p><p><strong>Location: Scotland </strong></p><p><strong>Salary: Competitive + excellent benefits </strong></p><p>The Company Our client is a well‑established and growing organisation. They are seeking a skilled Finance Manager to take full ownership of management accounting, financial reporting, and stakeholder engagement across multiple projects.</p><p>This is a broad, hands‑on role offering strong visibility, autonomy, and the opportunity to directly influence business performance.</p><p>The Role As Finance Manager, you will be responsible for delivering accurate financial information, maintaining strong financial control, and supporting both operational and strategic decision‑making. You'll oversee month‑end processes, statutory reporting, and key external relationships, including auditors, tax advisors, lenders and project stakeholders.</p><p><strong> Key Responsibilities</strong></p><p><strong>Management Accounting</strong></p><ul><li>Oversee and review core ledgers, loan schedules and cash books,ensuring accurate integration and reconciliation.</li><li>Maintain accruals, prepayments and amortisation schedules.</li><li>Produce monthly management accounts, including variance analysis and commentary.</li></ul><p><strong>Financial Accounting</strong></p><ul><li>Prepare statutory accounts and supporting documentation for year‑end audit.</li><li>Act as the main point of contact for external auditors.</li></ul><p><strong>Reporting &amp; Analysis</strong></p><ul><li>Present finance updates and reports at quarterly project board meetings.</li><li>Maintain financial and operational models; prepare annual budgets and cash flow forecasts.</li></ul><p><strong>The Person</strong></p><p>The ideal candidate will be a proactive, detail‑oriented finance professional with excellent technical skills and strong stakeholder management capability.</p><p><strong>Requirements</strong></p><ul><li>Fully qualified ACA / ACCA / CIMA.</li><li>Strong communication and interpersonal skills with the ability to build effective relationships across finance, operations, and external partners.</li><li>High attention to detail with strong analytical and problem‑solving capability.</li><li>Confident challenging information, interpreting data, and improving processes.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q29ubm9yLk5vcnJpcy4xNzkwNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-02-18T10:33:40Z
Client Manager
  • Edinburgh, Edinburgh
  • remote
  • Permanent
  • 35000 - 45000 GBP / Yearly
  • <p>Robert Half is delighted to be working with a growing independent accountancy firm in Edinburgh who look to add a new Client Manager to their tight knit team.</p><p>As a Client Manager, you'll play a key supporting role within the client services team, helping to deliver accurate and timely financial information. You'll assist with core compliance tasks, contribute to the smooth running of client accounts, and gain exposure to a wide range of accounting processes.</p><p>You'll work closely with senior team members and have the opportunity to develop your skills in a dynamic and supportive environment.</p><p>Suitable applicants must have prior experience of working within an accountancy practice setting. </p><p><strong>Day-to-day responsibilities include:</strong></p><ul><li><p>Assisting in the preparation of year-end accounts using IRIS</p></li><li><p>Supporting the completion of corporation tax and self-assessment returns</p></li><li><p>Preparing VAT returns and reviewing data for accuracy</p></li><li><p>Responding to client queries in a timely and professional manner</p></li><li><p>Assisting with bookkeeping and management accounts preparation</p></li><li><p>Maintaining Xero certification and supporting clients with cloud software queries</p></li><li><p>Ensuring compliance with AML procedures under supervision</p></li><li><p>Contributing to internal process improvements and team initiatives</p></li><li><p>Supporting ad hoc tasks and projects as directed by senior staff or directors</p></li></ul><strong>About You</strong><br><p>We're looking for someone who's enthusiastic, detail-oriented, and eager to grow within a practice environment. You'll enjoy working with clients and colleagues alike, and bring a proactive, can-do attitude to your work.</p><p><strong>You'll ideally be:</strong></p><ul><li><p>Part-qualified (ACCA/ICAS/ACA), studying, or qualified by experience</p></li><li><p>Familiar with preparing accounts and tax returns within a practice setting (essential)</p></li><li><p>Comfortable using cloud accounting software (Xero experience preferred)</p></li><li><p>Organised and able to manage multiple tasks efficiently</p></li><li><p>A good communicator with a client-focused mindset</p></li><li><p>Keen to learn and contribute to a culture of continuous improvement</p></li></ul><strong>What's on Offer</strong><br><ul><li><p>Competitive salary between £35,000 - £45,000 per annum, dependent on experience</p></li><li><p>Hybrid working model with flexibility around office/home balance</p></li><li><p>Supportive and inclusive team culture</p></li><li><p>Exposure to a varied and interesting client base</p></li></ul><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cmVnZ2llLm1jbWFob24uMzYwMTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-02-09T15:05:31Z
Accounts Assistant
  • Edinburgh, Edinburgh
  • remote
  • Temporary
  • 30000 - 32000 GBP / Yearly
  • <p><strong>Accounts Assistant </strong></p><p><strong>Location:</strong> City Centre Edinburgh <br /> <strong>Contract Type:</strong> 6-Month FTC - To start ASAP </p><p><strong>Salary:</strong> £28,000-£32,000 per annum (DOE) - PAYE Equivalent <br /> <strong>Hours:</strong> 5 days per week, office-based with 1-2 days WFH <br /> <strong>Start Date:</strong> Mid-November 2025<br /> <strong>Reporting to:</strong> Finance Director</p><p><strong>About the Organisation</strong></p><p>Our client is a well-established, retail and distribution business that has been trading successfully for over 30 years. From small beginnings, they have grown into a trusted name within their sector, known for their strong customer relationships, quality products, and loyal workforce.</p><p>With a close-knit team of around 35 employees and multiple sites across Edinburgh and Fife, this is a friendly, hands-on environment where everyone plays a key part in the success of the business. The company values hard work, trust, and a down-to-earth attitude - and offers a supportive culture where people stay long term.</p><p><strong>The Opportunity</strong></p><p>Due to maternity leave, the company is seeking an <strong>Accounts Assistant</strong> to join their small finance team on a <strong>fixed-term basis</strong> for a minimum of six months. You'll work closely with the Finance Director and play a key role in managing the day-to-day finance operations.</p><p>This is an excellent opportunity for someone who enjoys a varied, all-round finance role within an SME setting and takes pride in ensuring things run smoothly behind the scenes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Processing and managing <strong>purchase ledger</strong> transactions</li><li>Supporting <strong>credit control</strong> activities and issuing customer statements</li><li>Managing <strong>weekly and monthly payroll</strong>, including commission calculations</li><li>Performing <strong>bank reconciliations</strong>, maintaining cash books, and managing petty cash</li><li>Preparing <strong>weekly finance overview sheets</strong> and assisting with month-end tasks</li><li>Supporting with <strong>credit notes and damaged goods claims</strong></li><li>Using <strong>Sage</strong> for accounting and an internal retail system (training provided)</li><li>Occasional <strong>office management</strong> duties, including stationery and spend control</li></ul><p><strong>About You</strong></p><p>We're looking for someone who brings both experience and energy - someone who thrives in a varied role where no two days are the same.</p><p><strong>Essential skills and experience:</strong></p><ul><li>Proven experience in an <strong>Accounts Assistant</strong> or similar all-round finance role</li><li>Proficient in <strong>Sage accounting software</strong></li><li>Experience across <strong>purchase ledger, credit control, and payroll</strong></li><li>Excellent attention to detail and organisational skills</li><li>Strong interpersonal skills with a proactive and resilient approach</li></ul><p><strong>Desirable:</strong></p><ul><li>Experience working in a <strong>retail, construction, or small business</strong> environment</li><li>Knowledge of <strong>commission-based payroll</strong></li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary up to <strong>£32,000</strong> depending on experience</li><li><strong>28 days annual leave</strong> (including bank holidays)</li><li>Supportive and close-knit working environment</li><li>Hands-on onboarding and mentorship from the Finance Director</li></ul><p><strong><br /> Interested?</strong></p><p>If you're available within the 2-3 weeks and have solid experience as a Finance/Accounts Assistant, we'd love to hear from you. Apply today or contact Ailidh van Wyk to arrange a conversation on 0131 240 3704/email</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YWlsaWRoLnZhbnd5ay41NDUwOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-02-11T10:33:56Z
Trainee / Graduate - Financial Services
  • Perth, Perth & Kinross
  • remote
  • Permanent
  • 22000 - 25000 GBP / Yearly
  • <p> </p><p><strong>Trainee/Graduate - Financial Services</strong></p><p>Robert Half is partnering with a well-known company within the Financial Services sector with offices located in Perth, Scotland. This company emphasises the importance of inclusion and continuous growth through focus on the people. The company has seen growth throughout the last years, and are looking to add to their current team in Scotland.</p><p>This trainee role of Account Executive will be essential for business development and you will be market mapping, as well as engaging with future clients in the local area, acting as an advocate for the business and its offering. This role will involve communication via phone, email, and other relevant mediums, while keeping up to date records of conversations and clientele.</p><p><strong>Responsibilities </strong>will include but not be limited to:</p><ul><li>Liaise with the team</li><li>Market mapping to identify new business opportunities</li><li>Building relationships with both external and internal stakeholders</li><li>Administrative duties: updating the client records and information on other activities</li><li>Manage your own workload and prioritise tasks</li><li>Involvement in projects and campaigns</li></ul><p><strong>Requirements</strong></p><p>This is an entry level position, and would suit a recent graduate, a school leaver or someone looking to secure their first role within Financial Services with excellent potential for development, growth, and promotion opportunities. To be successful in this role, you will be:</p><ul><li>an excellent communicator (verbal and written)</li><li>confident in your delivery, especially over the phone with varied clientele</li><li>competent with common IT software</li><li>able to accurately update information and analyse data; have a high attention to detail</li><li>able to prioritise your tasks &amp; day effectively</li><li>a driven individual, with positive attitude and keen to learn</li></ul><p>Previous experience in sales environment, target driven roles, and/or customer service roles would be beneficial, but not a strict requirement.</p><p><strong>On offer</strong></p><ul><li>Comprehensive training and development</li><li>Opportunities to grow and advance in your career within the business</li><li>Holiday allowance &amp; Pension contributions</li><li>Welcoming, young, and fun team: regular team events and activities, and a supportive culture</li><li>Compensation from £22,000 - £26,000 per annum, which consists of a base salary &amp; monthly bonus (bonus calculated based on performance against targets)</li></ul><p>Working hours are 9-5 and an early finish on Friday, no weekend work. This role is based on-site in Perth, Scotland, and the current team works from the office. Occasional working from home/flexibility is available when required &amp; can be discussed with line managers - sometimes life happens, and the business is supportive of making things work.</p><p>Interested in? Get in touch with Hamish Chapple at Robert Half for a confidential conversation and full job spec or click apply to be considered.</p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuOTQ3MDkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-09T13:59:42Z
Lead Finance Officer
  • Edinburgh, Edinburgh
  • remote
  • Permanent
  • 30000 - 40000 GBP / Yearly
  • <h2 data-end="25" data-section-id="1x69vwz" data-start="0">Lead Finance Officer</h2><p data-start="26" data-end="76"><strong data-end="76" data-start="26">Edinburgh | Hybrid Working </strong></p><p data-end="227" data-start="78">We are currently supporting a growing private sector organisation in their search for a Lead Finance Officer to join their team in Edinburgh.</p><p data-start="229" data-end="605">This is an excellent opportunity for someone with finance or accounts administration experience who is looking to step into a broad and varied role within a supportive and collaborative environment. The organisation is continuing to grow, offering strong potential for professional development and career progression, alongside a flexible hybrid working model.</p><h3 data-end="619" data-section-id="ixx92j" data-start="607">The Role</h3><p data-end="834" data-start="620">Working closely with senior finance colleagues, you will play an important role in supporting the day-to-day running of the finance function, ensuring financial processes are managed efficiently and accurately.</p><p data-start="836" data-end="870">Key responsibilities will include:</p><ul data-start="872" data-end="1263"><li data-end="938" data-section-id="17jpsna" data-start="872"><p data-end="938" data-start="874">Processing weekly payroll for employees and subcontractors</p></li><li data-end="978" data-start="939" data-section-id="8z8swm"><p data-start="941" data-end="978">Completing bank reconciliations</p></li><li data-start="979" data-section-id="i8ss0j" data-end="1055"><p data-start="981" data-end="1055">Maintaining financial records within the company's accounting system</p></li><li data-start="1056" data-section-id="12dvuo2" data-end="1124"><p data-end="1124" data-start="1058">Supporting debtor management and work-in-progress monitoring</p></li><li data-start="1125" data-section-id="7jr3h7" data-end="1187"><p data-end="1187" data-start="1127">Assisting with month-end processes and VAT preparation</p></li><li data-end="1263" data-section-id="1uw5ckc" data-start="1188"><p data-start="1190" data-end="1263">Providing general finance and administrative support where required</p></li></ul><p data-end="1447" data-start="1265">This is a hands-on role within a small team, offering the opportunity to take ownership of core finance processes and gain exposure across multiple areas of the finance function.</p><h3 data-end="1462" data-section-id="hodw2w" data-start="1449">About You</h3><p data-start="1463" data-end="1503">We are keen to hear from candidates who:</p><ul data-start="1505" data-end="1939"><li data-start="1505" data-section-id="nwxpen" data-end="1583"><p data-start="1507" data-end="1583">Have experience in a finance, accounts, or finance administration role</p></li><li data-section-id="7j239i" data-start="1584" data-end="1631"><p data-start="1586" data-end="1631">Have some exposure to payroll processes</p></li><li data-start="1632" data-section-id="1fw3eu" data-end="1692"><p data-end="1692" data-start="1634">Are highly organised with strong attention to detail</p></li><li data-section-id="1vqgs8k" data-start="1693" data-end="1770"><p data-end="1770" data-start="1695">Are comfortable working independently and managing their own workload</p></li><li data-end="1845" data-section-id="58p3bq" data-start="1771"><p data-start="1773" data-end="1845">Have strong communication skills and enjoy working collaboratively</p></li><li data-end="1939" data-section-id="rhg4do" data-start="1846"><p data-start="1848" data-end="1939">Are studying towards an accountancy qualification, or keen to progress within finance</p></li></ul><p data-start="1941" data-end="2030">Experience with ERP or accounting systems would be advantageous but is not essential.</p><h3 data-start="2032" data-section-id="147v60v" data-end="2051">What's on Offer</h3><ul data-end="2401" data-start="2052"><li data-end="2133" data-section-id="qo1id6" data-start="2052"><p data-start="2054" data-end="2133">Salary £30,000 - £40,000</p></li><li data-end="2206" data-section-id="1hqd9cu" data-start="2134"><p data-start="2136" data-end="2206">Hybrid working model </p></li><li data-end="2253" data-section-id="dwp7km" data-start="2207"><p data-end="2253" data-start="2209">Pension and standard holiday allowance</p></li><li data-end="2315" data-start="2254" data-section-id="igmmd4"><p data-end="2315" data-start="2256">Company-wide incentive scheme and bonus opportunities</p></li><li data-end="2401" data-start="2316" data-section-id="yt0aip"><p data-end="2401" data-start="2318">A supportive environment with opportunities for learning and career development</p></li></ul><p data-is-last-node="" data-start="2403" data-end="2583" data-is-only-node="">If you are looking for a role where you can develop your finance career while gaining exposure across a broad range of responsibilities, we would be delighted to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuODE1MjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-03-09T09:04:28Z
Part-Time Bookkeeper / Payroll Assistant
  • Edinburgh, Edinburgh
  • remote
  • Contract
  • 30000 - 35000 GBP / Yearly
  • <h3 data-start="98" data-end="190"><strong data-end="190" data-start="102">Part-Time Bookkeeper / Payroll Assistant (1 Day per Week, 6-Month Contract)</strong></h3><p data-end="367" data-start="192"><strong data-start="192" data-end="205">Location:</strong> Outskirts of Edinburgh - Fully remote will be considered <br data-end="246" / data-start="243"> <strong data-start="246" data-end="259">Contract:</strong> up to 6 months, Part-Time (1 day per week)<br / data-start="296" data-end="299"> <strong data-start="299" data-end="310">Salary:</strong> £30-35k pro-rata (PAYE hourly equivalent)<br data-start="342" / data-end="345"> <strong data-end="355" data-start="345">Start:</strong> Immediate</p><p data-end="649" data-start="369">We are looking for an experienced <strong data-end="437" data-start="403">Bookkeeper / Payroll Assistant</strong> to join a growing company on a <strong data-end="505" data-start="469">part-time basis (1 day per week)</strong>. This is an exciting opportunity to play a key role in managing payroll for approximately <strong data-end="608" data-start="596">30 staff</strong> while supporting the finance function.</p><p data-end="672" data-start="651"><strong data-start="651" data-end="670">What you'll do:</strong></p><ul data-end="911" data-start="673"><li data-end="723" data-start="673"><p data-start="675" data-end="723">Process accurate payroll for all staff on time</p></li><li data-end="781" data-start="724"><p data-end="781" data-start="726">Maintain payroll records and handle related reporting</p></li><li data-end="840" data-start="782"><p data-start="784" data-end="840">Support bookkeeping and basic accounts tasks as needed</p></li><li data-end="911" data-start="841"><p data-start="843" data-end="911">Work closely with management to ensure smooth financial operations</p></li></ul><p data-end="929" data-start="913"><strong data-end="927" data-start="913">About you:</strong></p><ul data-start="930" data-end="1114"><li data-start="930" data-end="978"><p data-end="978" data-start="932">Proven experience in payroll and bookkeeping</p></li><li data-end="1037" data-start="979"><p data-start="981" data-end="1037">Confident with payroll software and accounting systems</p></li><li data-start="1038" data-end="1076"><p data-start="1040" data-end="1076">Organised, proactive, and reliable</p></li><li data-end="1114" data-start="1077"><p data-end="1114" data-start="1079">Comfortable working independently<br /><br /></p></li></ul><p data-start="1116" data-end="1236">This role is ideal for someone looking for <strong data-start="1159" data-end="1211">flexible, part-time work with a growing business</strong>, starting immediately.<br /><br />If you would like further details please get in touch with Ailidh on 0131 240 3704 or drop an email with your profile </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YWlsaWRoLnZhbnd5ay4yOTc5NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2026-01-26T14:12:24Z
Customer Service Administrator
  • Edinburgh, Edinburgh
  • remote
  • Permanent
  • 27000 - 30000 GBP / Yearly
  • <h2 data-start="236" data-end="282">Customer Service Administrator</h2><p data-end="335" data-start="283"><strong data-start="283" data-end="335">Full-time | Permanent | Edinburgh (Office-based)</strong></p><p data-end="677" data-start="337">An established, long-standing business based in Edinburgh is seeking a Customer Service &amp; Administration Officer to join their close-knit team. This is a permanent, office-based role offering variety, responsibility, and the opportunity to become a key part of day-to-day operations within a supportive and friendly working environment.</p><p data-start="679" data-end="817">The organisation is family-run, with a high staff retention rate and a relaxed, collaborative culture where everyone supports one another.</p><h3 data-start="824" data-end="838">The Role</h3><p data-start="839" data-end="1063">This is a hands-on role supporting the smooth running of the office and wider operations. You will be involved in customer service, administration, order coordination, and liaising with internal teams and external suppliers.</p><p data-end="1200" data-start="1065">This position is ideally full-time (Monday to Friday, 9am-5pm)</p><h3 data-end="1233" data-start="1207">Key Responsibilities</h3><ul data-end="1976" data-start="1235"><li data-start="1235" data-end="1298"><p data-start="1237" data-end="1298">Providing high-quality customer service via phone and email</p></li><li data-start="1299" data-end="1372"><p data-end="1372" data-start="1301">Handling day-to-day administrative tasks to support office operations</p></li><li data-start="1373" data-end="1433"><p data-start="1375" data-end="1433">Processing payments and carrying out basic banking tasks</p></li><li data-end="1488" data-start="1434"><p data-end="1488" data-start="1436">Managing stock orders, invoicing, and stock checks</p></li><li data-end="1564" data-start="1489"><p data-start="1491" data-end="1564">Coordinating orders from placement through to delivery and installation</p></li><li data-start="1565" data-end="1640"><p data-start="1567" data-end="1640">Liaising with internal teams, warehouse staff, and external contractors</p></li><li data-end="1700" data-start="1641"><p data-start="1643" data-end="1700">Managing timelines for orders, deliveries, and fittings</p></li><li data-start="1701" data-end="1776"><p data-start="1703" data-end="1776">Communicating with customers regarding scheduling, queries, and updates</p></li><li data-end="1837" data-start="1777"><p data-end="1837" data-start="1779">Supporting logistics and resolving any issues that arise</p></li><li data-end="1898" data-start="1838"><p data-end="1898" data-start="1840">Maintaining accurate records using an Excel-based system</p></li><li data-start="1899" data-end="1976"><p data-start="1901" data-end="1976">Covering supervisory duties during periods of annual leave where required</p></li></ul><p data-end="2106" data-start="1978">The role can be time-sensitive and requires someone comfortable juggling multiple priorities while remaining calm and organised.</p><h3 data-start="2113" data-end="2147">Skills &amp; Experience Required</h3><p data-start="2149" data-end="2163"><strong data-end="2163" data-start="2149">Essential:</strong></p><ul data-start="2164" data-end="2424"><li data-end="2212" data-start="2164"><p data-end="2212" data-start="2166">Strong customer service and telephone manner</p></li><li data-start="2213" data-end="2267"><p data-start="2215" data-end="2267">Excellent organisational and prioritisation skills</p></li><li data-start="2268" data-end="2336"><p data-start="2270" data-end="2336">Confidence dealing with customers, suppliers, and internal teams</p></li><li data-end="2371" data-start="2337"><p data-start="2339" data-end="2371">Proficiency in Microsoft Excel</p></li><li data-end="2424" data-start="2372"><p data-end="2424" data-start="2374">Self-motivated with a proactive, can-do attitude</p></li></ul><p data-end="2440" data-start="2426"><strong data-start="2426" data-end="2440">Desirable:</strong></p><ul data-end="2649" data-start="2441"><li data-end="2523" data-start="2441"><p data-end="2523" data-start="2443">Previous experience in an administrative, customer service, or operations role</p></li><li data-end="2584" data-start="2524"><p data-start="2526" data-end="2584">Experience coordinating orders, logistics, or scheduling</p></li><li data-end="2649" data-start="2585"><p data-end="2649" data-start="2587">Willingness to learn and build product or industry knowledge</p></li></ul><p data-start="2651" data-end="2719">Candidates who are qualified by experience (QBE) will be considered.</p><h3 data-start="2726" data-end="2747">What's on Offer</h3><ul data-start="2749" data-end="3119"><li data-start="2749" data-end="2782"><p data-end="2782" data-start="2751">Permanent, full-time position</p></li><li data-start="2783" data-end="2817"><p data-end="2817" data-start="2785">Salary dependent on experience</p></li><li data-end="2942" data-start="2818"><p data-start="2820" data-end="2862">28 days' holiday including bank holidays</p></li><li data-start="2818" data-end="2942"><p data-start="2820" data-end="2862">Statutory pension contributions</p></li><li data-start="2979" data-end="3003"><p data-start="2981" data-end="3003">Free on-site parking</p></li><li data-start="3004" data-end="3053"><p data-start="3006" data-end="3053">6-month probation period based on performance</p></li><li data-start="3054" data-end="3119"><p data-end="3119" data-start="3056">Friendly, relaxed working environment with long-serving staff</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SGFtaXNoLkNoYXBwbGUuMTAxNjIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2026-01-27T11:58:01Z