<p><strong>Director, IT & AI Infrastructure - Central London - BioTech</strong></p><p><strong>£100K - £140k, Bonus & Benefits</strong></p><p>Robert Half a partnered with a fast-scaling BioTech based in London.</p><p>Relentless Medicine Discovery Needs Relentless Technology!</p><p>The way medicines are discovered today is too slow. We believe patients deserve better - and faster. That requires unconventional thinking, advanced computation, and a relentless drive to do things differently.</p><p>We are an ambitious biotech organisation uniting <strong>AI, computation, and RNAi</strong> to accelerate the discovery of differentiated therapies with real-world impact. Our teams thrive on complexity, creativity, and collaboration, and we move quickly to turn insight into action.</p><p>As we continue to scale, we are seeking a <strong>Director of IT & AI Infrastructure</strong> to lead our enterprise technology, security, and AI enablement strategy at a pivotal moment in our journey.</p><p><strong>The Role</strong></p><p>Reporting to the <strong>VP, Head of Applied AI & Informatics</strong>, this role owns enterprise IT operations, cloud infrastructure, cybersecurity, and AI enablement across the organisation. You will be accountable for safeguarding systems, data, and intellectual property, while ensuring our technology estate actively accelerates R&D and commercial productivity.</p><p>This is a highly visible leadership role at the intersection of <strong>IT, security, AI, and biotech R&D</strong>, offering the opportunity to shape how AI is embedded responsibly and effectively across the business.</p><p><strong>What You'll Do</strong></p><p><strong>Infrastructure & Operations</strong></p><ul><li>Lead Microsoft 365 and end-user computing environments</li><li>Oversee AWS cloud architecture supporting discovery and computational platforms</li><li>Ensure availability, performance, backup, and disaster recovery readiness</li><li>Establish infrastructure standards, documentation, and operational best practice</li><li>Deploy AI-enabled IT automation for monitoring, support, and knowledge management</li><li>Partner with internal AI teams to support secure and efficient AI workloads</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Own the end-to-end cybersecurity posture across all systems</li><li>Implement access controls, monitoring, and incident response frameworks</li><li>Maintain compliance with GDPR, SOC 2 and other relevant standards</li><li>Conduct regular security audits, penetration testing, and risk assessments</li><li>Manage third-party vendors and security risk</li><li>Govern secure use of enterprise AI platforms (e.g. generative AI tools), protecting IP and sensitive data</li><li>Define and enforce responsible AI, data sharing, and access control policies</li></ul><p><strong>Strategy & Leadership</strong></p><ul><li>Develop and deliver a multi-year IT and AI infrastructure roadmap</li><li>Evaluate emerging technologies relevant to biotech, R&D, and computational science</li><li>Define IT governance and risk management aligned to regulatory needs</li><li>Own IT budget, licensing, and vendor relationships</li><li>Partner with R&D leadership on capacity planning and infrastructure strategy</li><li>Drive enterprise adoption of secure AI tools, including training teams to embed AI into daily workflows</li><li>Advise senior leadership on AI, security, and operational efficiency</li></ul><p><strong>Skills & Experience</strong></p><p><strong>Essential</strong></p><ul><li>8+ years in senior IT or infrastructure leadership roles, ideally in regulated environments (biotech, pharma, healthcare)</li><li>Strong experience managing AWS production environments</li><li>Proven success building and maturing enterprise security programmes</li><li>Hands-on expertise with Microsoft 365 and identity platforms (Azure AD / Entra ID)</li><li>Deep understanding of IAM, network security, and encryption</li><li>Degree in Computer Science, Engineering, or equivalent experience</li><li>Working knowledge of enterprise AI platforms and architectures</li><li>Experience defining or governing AI use in data-sensitive or regulated settings</li><li>Ability to translate AI opportunity and risk into practical enterprise outcomes</li></ul><p><strong>Nice to Have</strong></p><ul><li>Experience in high-growth or early-stage biotech/pharma</li><li>Familiarity with GxP, HIPAA, or similar frameworks</li><li>Exposure to data platforms, MLOps, or AI/ML infrastructure in R&D contexts</li><li>Ownership of SOC 2 or similar certifications</li></ul><p><strong>Benefits</strong></p><p><strong>Committed to Care</strong></p><ul><li>Healthcare, pension/401(k), and life assurance</li></ul><p><strong>Celebrating Success</strong></p><ul><li>Competitive salary, performance-related bonus, and recognition awards</li></ul><p><strong>Unlocking Potential</strong></p><ul><li>Dedicated personal development time and learning budget</li></ul><p><strong>Enjoying Life</strong></p><ul><li>Social and wellbeing initiatives and a competitive holiday/PTO policy</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4wMDQzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; font-family: Verdana; font-size: 10.0pt; color: black;">Our client is seeking a senior CRM Solution Engineer to provide technical leadership throughout the evaluation and selection of a customer relationship management (CRM) platform. </p><p style="margin: 0in; font-family: Verdana; font-size: 10.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 10.0pt; color: black;">This role requires strong architectural capability, hands-on technical expertise, and experience leading complex CRM assessment and implementation initiatives. The successful CRM Solution Engineer will translate business needs into scalable, secure, and user-centred technical solutions.</p><br><br>CRM Solution Engineer Key Responsibilities:<br><br><ul data-start="838" data-end="2233"><li data-start="838" data-end="1013"><p data-end="1013" data-start="840">CRM Evaluation and Selection<br data-end="875" / data-start="872"> Define technical and functional evaluation criteria, assess CRM platforms, and contribute to short-listing and recommendation decisions.</p></li><li data-start="1015" data-end="1205"><p data-end="1205" data-start="1017">Solution Design and Architecture<br data-end="1056" / data-start="1053"> Develop end-to-end solution designs, configure functional prototypes, and ensure proposed solutions align with business and technical requirements.</p></li><li data-end="1393" data-start="1207"><p data-end="1393" data-start="1209">Technical Leadership<br data-start="1233" data-end="1236" /> Provide technical guidance across the initiative, present findings and recommendations to stakeholders, and contribute to delivery planning where required.</p></li><li data-start="1395" data-end="1562"><p data-end="1562" data-start="1397">Stakeholder Collaboration<br data-start="1426" data-end="1429" /> Work closely with cross-functional teams, including business representatives and project resources, to support successful outcomes.</p></li><li data-end="1730" data-start="1564"><p data-start="1566" data-end="1730">Vendor Engagement<br data-end="1590" / data-start="1587"> Engage with CRM vendors during the evaluation process, including technical discussions, demonstrations, and clarification of capabilities.</p></li><li data-end="1904" data-start="1732"><p data-start="1734" data-end="1904">Risk and Governance Management<br data-start="1768" data-end="1771" /> Identify technical risks, define mitigation strategies, and ensure alignment with security, privacy, and data governance standards.</p></li><li data-end="2069" data-start="1906"><p data-end="2069" data-start="1908">User-Centred and Agile Delivery<br data-start="1943" data-end="1946" /> Apply agile delivery approaches and user-focused design principles to optimise workflows and improve end-user experience.</p></li><li data-start="2071" data-end="2233"><p data-end="2233" data-start="2073">Innovation and Emerging Technologies<br data-end="2116" / data-start="2113"> Assess and incorporate AI-enabled capabilities to enhance efficiency, insight, and automation within CRM solutions.</p></li></ul><br><br>Ideal CRM Solution Engineer Profile:<br><br><ul data-end="3076" data-start="2287"><li data-end="2476" data-start="2287"><p data-start="2289" data-end="2476">Professional Experience<br data-end="2319" / data-start="2316"> Minimum of 8 years' experience in CRM solution engineering, technical architecture, or closely related roles, including experience in technical leadership.</p></li><li data-start="2601" data-end="2853"><p data-start="2603" data-end="2631">Technical Capabilities</p><ul data-end="2853" data-start="2634"><li data-end="2707" data-start="2634"><p data-end="2707" data-start="2636">Experience with cloud-based CRM platforms and API-driven integrations</p></li><li data-start="2710" data-end="2759"><p data-start="2712" data-end="2759">Hands-on exposure to enterprise CRM solutions</p></li><li data-start="2762" data-end="2853"><p data-start="2764" data-end="2853">Strong understanding of data migration, data quality, and system integration approaches</p></li></ul></li><li data-start="2855" data-end="2963"><p data-start="2857" data-end="2963">Delivery Methodologies<br data-end="2886" / data-start="2883"> Proficiency in agile delivery frameworks and user-centred design practices.</p></li><li data-end="3076" data-start="2965"><p data-end="3076" data-start="2967">Innovation<br data-end="2984" / data-start="2981"> Practical experience applying AI or automation technologies to improve business processes</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTcxMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Senior Manager - Risk & Compliance (Non-Financial Risk Management)</strong></p><p>Are you passionate about risk management in financial services and ready to lead innovative change? We're seeking a dynamic Senior Manager to join a collaborative, inclusive consultancy focused on delivering non-financial risk solutions for major financial clients.</p><p><strong>Your Impact:</strong><br />As Senior Manager, you will lead client advisory and consulting engagements, guide teams in delivering data and technology-enabled risk management solutions, and play a pivotal role in developing our regulatory compliance practice. Your expertise will directly improve our clients' risk frameworks and regulatory readiness in sectors including banking, insurance, investment management, and more.</p><p><strong>We're looking for:</strong></p><ul><li>Strong technical competence in non-financial risk management within the financial services industry</li><li>Demonstrated consulting experience, particularly partnering with financial services clients on transformation programmes within first and second line risk/control functions</li><li>Advanced knowledge and hands-on application of data, enabling technologies, and AI to enhance risk management</li><li>Familiarity with technology vendors relevant to financial risk ecosystems</li><li>Proven understanding of financial services regulations and regulatory trends</li><li>Proven ability to develop proposals and bid materials for advisory/consulting projects</li><li>Excellent client relationship management and a strong professional network in the UK's FSI sector</li><li>Experience leading, developing, and coaching both client and internal staff</li><li>Exemplary communication, presentation, and team leadership skills</li><li>Deep subject matter expertise across a range of non-financial risk domains</li></ul><p><strong>Role Highlights:</strong></p><ul><li>Lead client engagements from planning to execution, ensuring high quality and satisfaction</li><li>Develop methodologies, proposals, and market thought leadership</li><li>Grow client relationships and drive new business opportunities</li><li>Coach junior staff and foster a collaborative, knowledge-sharing culture</li></ul><p><strong>Why Join?</strong></p><p>Enjoy a flexible hybrid work model with meaningful in-person and remote opportunities. You'll receive a competitive salary, comprehensive health and pension benefits, and generous annual leave. You'll also be part of a team that values integrity, inclusion, innovation, and a shared commitment to success.</p><p> </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QW50aG9ueS5DbGFyay4xNDcxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<h3 data-end="209" data-start="157"><strong data-end="209" data-start="161">Head of Systems Innovation - Microsoft Stack</strong></h3><p data-start="210" data-end="243"><strong data-end="243" data-start="210">Central London | Hybrid</strong></p><p data-end="243" data-start="210"><strong data-start="210" data-end="243">Perm Role</strong></p><p data-start="210" data-end="243"><strong data-end="243" data-start="210">High Bonus on offer!</strong></p><p data-end="402" data-start="245">Robert Half Ltd is partnering with a leading London-based business to hire a <strong data-start="318" data-end="348">Head of Systems Innovation</strong> to own and evolve their Microsoft business platforms for a leading FTSE 250 company! </p><p data-end="526" data-start="404">This is a <strong data-end="450" data-start="414">senior, hands-on leadership role</strong> with real ownership - not a legacy clean-up, not vendor management theatre.</p><h3 data-start="528" data-end="557"><strong data-end="557" data-start="532">What actually matters</strong></h3><p data-end="580" data-start="558">You must be strong in:</p><ul data-end="749" data-start="581"><li data-end="632" data-start="581"><p data-end="632" data-start="583"><strong data-start="583" data-end="599">Dynamics 365</strong> (CE and/or Finance & Operations)</p></li><li data-start="633" data-end="693"><p data-start="635" data-end="693"><strong data-end="653" data-start="635">Power Platform</strong> (Power Apps, Power Automate, Dataverse)</p></li><li data-end="749" data-start="694"><p data-start="696" data-end="749"><strong data-start="696" data-end="708">Power BI</strong> (analytics, reporting, business insight)</p></li></ul><p data-start="751" data-end="866">You'll lead platform strategy, set standards, and ensure these systems genuinely support the business as it scales.</p><h3 data-end="896" data-start="868"><strong data-start="872" data-end="896">What you'll be doing</strong></h3><ul data-end="1198" data-start="897"><li data-end="939" data-start="897"><p data-start="899" data-end="939">Owning and improving the <strong data-end="939" data-start="924">D365 estate</strong></p></li><li data-end="994" data-start="940"><p data-end="994" data-start="942">Driving delivery across <strong data-end="994" data-start="966">Power Platform solutions</strong></p></li><li data-end="1056" data-start="995"><p data-start="997" data-end="1056">Ensuring data and reporting are meaningful via <strong data-start="1044" data-end="1056">Power BI</strong></p></li><li data-end="1104" data-start="1057"><p data-end="1104" data-start="1059">Leading and mentoring a small specialist team</p></li><li data-start="1105" data-end="1198"><p data-start="1107" data-end="1198">Working closely with senior stakeholders to translate business needs into systems that work</p></li></ul><h3 data-start="1200" data-end="1222"><strong data-end="1222" data-start="1204">Who this suits</strong></h3><ul data-start="1223" data-end="1409"><li data-end="1259" data-start="1223"><p data-end="1259" data-start="1225">A senior Microsoft platform leader</p></li><li data-start="1260" data-end="1306"><p data-end="1306" data-start="1262">Comfortable balancing strategy with delivery</p></li><li data-start="1307" data-end="1352"><p data-start="1309" data-end="1352">Pragmatic, commercial, and outcomes-focused</p></li><li data-end="1409" data-start="1353"><p data-end="1409" data-start="1355">Experienced in complex, multi-stakeholder environments</p></li></ul><p data-start="1411" data-end="1515"><strong data-end="1433" data-start="1414">London | Hybrid</strong><br />Interested? then Apply now! </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/dG9ueS5rb3lyYXR0eS45NDYxOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="83" data-end="263"><strong data-end="261" data-start="83">Robert Half Technology are assisting a Property Development business to recruit an IT Technical Support Engineer on a 6-month contract basis. Onsite 5 days per week - London.</strong></p><h3 data-start="270" data-end="278">Role</h3><ul data-end="1013" data-start="279"><li data-start="279" data-end="430"><p data-start="281" data-end="430">Provide basic 1st line IT support to all staff, including senior management, ensuring smooth operation of systems and services across the business.</p></li><li data-end="545" data-start="431"><p data-end="545" data-start="433">Support Microsoft 365, Windows, and Active Directory issues, handling user requests and incidents efficiently.</p></li><li data-end="698" data-start="546"><p data-start="548" data-end="698">Log, monitor, and manage IT incidents, requests, and changes, escalating where necessary and maintaining communication with end users and suppliers.</p></li><li data-end="782" data-start="699"><p data-start="701" data-end="782">Assist with onboarding/offboarding, IT inductions, and user account management.</p></li><li data-start="783" data-end="886"><p data-end="886" data-start="785">Support hardware and software needs, including laptops, mobiles, printers, and collaboration tools.</p></li><li data-start="887" data-end="1013"><p data-end="1013" data-start="889">Maintain IT documentation, perform basic troubleshooting, and suggest process improvements to enhance IT service delivery.</p></li></ul><h3 data-end="1031" data-start="1020">Profile</h3><ul data-start="1032" data-end="1437"><li data-start="1032" data-end="1098"><p data-start="1034" data-end="1098">1-3 years' experience in a technical support or helpdesk role.</p></li><li data-end="1173" data-start="1099"><p data-end="1173" data-start="1101">Hands-on experience with Microsoft 365, Windows, and Active Directory.</p></li><li data-start="1174" data-end="1254"><p data-end="1254" data-start="1176">Strong problem-solving and troubleshooting skills, with attention to detail.</p></li><li data-start="1255" data-end="1339"><p data-start="1257" data-end="1339">Excellent communication and customer service skills, approachable and proactive.</p></li><li data-start="1340" data-end="1437"><p data-start="1342" data-end="1437">Ability to work independently in a fast-paced environment and learn new technologies quickly.</p></li></ul><h3 data-end="1455" data-start="1444">Company</h3><ul data-end="1564" data-start="1456"><li data-start="1456" data-end="1528"><p data-start="1458" data-end="1528">Property development business with a busy, fast-paced IT environment</p></li><li data-start="1529" data-end="1564"><p data-start="1531" data-end="1564">Onsite 5 days per week - London</p></li></ul><h3 data-start="1571" data-end="1594">Contract & Benefits</h3><ul data-end="1694" data-start="1595"><li data-end="1615" data-start="1595"><p data-start="1597" data-end="1615">6-month contract</p></li><li data-end="1694" data-start="1616"><p data-end="1694" data-start="1618">The daily rate is dependent upon experience, qualifications, and training.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjQ3MTExLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-end="186" data-start="63"><strong data-start="63" data-end="88">IT Support Technician</strong><br / data-end="91" data-start="88"> <strong data-start="91" data-end="104">Location:</strong> Central London<br / data-end="122" data-start="119"> <strong data-start="122" data-end="133">Salary:</strong> £35,000 - £40,000<br data-start="151" data-end="154" /> <strong data-end="163" data-start="154">Type:</strong> Full-time, Permanent</p><p data-end="518" data-start="188">A leading, fully regulated financial services firm is seeking an IT Support Technician to join its growing technology team. This is an excellent opportunity for someone with at least 18 months' experience in a helpdesk environment who wants to develop their technical capability within a professional, high-performing environment.</p><p data-end="847" data-start="520"><strong data-end="538" data-start="520">About the Role</strong><br / data-end="541" data-start="538"> You will provide day-to-day technical support to users across the business, ensuring colleagues receive an efficient, friendly and reliable service. The role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools.</p><p data-end="875" data-start="849"><strong data-end="873" data-start="849">Key Responsibilities</strong></p><ul data-start="876" data-end="1651"><li data-start="876" data-end="946"><p data-start="878" data-end="946">Desktop support and troubleshooting in a Windows 10/11 environment</p></li><li data-start="947" data-end="970"><p data-start="949" data-end="970">Remote user support</p></li><li data-start="971" data-end="1076"><p data-end="1076" data-start="973">Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services</p></li><li data-end="1133" data-start="1077"><p data-start="1079" data-end="1133">Support and administration of Microsoft Dynamics CRM</p></li><li data-start="1134" data-end="1177"><p data-end="1177" data-start="1136">Daily systems and infrastructure checks</p></li><li data-end="1247" data-start="1178"><p data-end="1247" data-start="1180">Installing and configuring new hardware, software and peripherals</p></li><li data-end="1272" data-start="1248"><p data-start="1250" data-end="1272">Onboarding new staff</p></li><li data-end="1317" data-start="1273"><p data-start="1275" data-end="1317">Maintaining and managing Windows servers</p></li><li data-end="1393" data-start="1318"><p data-start="1320" data-end="1393">Creating and updating documentation for all IT processes and procedures</p></li><li data-end="1447" data-start="1394"><p data-start="1396" data-end="1447">Business Continuity and Disaster Recovery testing</p></li><li data-start="1448" data-end="1502"><p data-end="1502" data-start="1450">Anti-virus, firewall and cyber security monitoring</p></li><li data-start="1503" data-end="1528"><p data-end="1528" data-start="1505">Backup administration</p></li><li data-end="1565" data-start="1529"><p data-start="1531" data-end="1565">Licensing and printer management</p></li><li data-end="1595" data-start="1566"><p data-end="1595" data-start="1568">Delivering staff training</p></li><li data-start="1596" data-end="1651"><p data-start="1598" data-end="1651">Supporting all other aspects of daily IT operations</p></li></ul><p data-start="1653" data-end="1687"><strong data-end="1685" data-start="1653">Skills & Experience Required</strong></p><ul data-start="1688" data-end="2054"><li data-start="1688" data-end="1782"><p data-end="1782" data-start="1690">Minimum 18 months' IT support experience within a regulated financial services environment</p></li><li data-end="1824" data-start="1783"><p data-start="1785" data-end="1824">Strong desktop troubleshooting skills</p></li><li data-start="1825" data-end="1880"><p data-end="1880" data-start="1827">Excellent analytical skills and attention to detail</p></li><li data-start="1881" data-end="1943"><p data-end="1943" data-start="1883">Strong communication skills with a customer-first approach</p></li><li data-end="1990" data-start="1944"><p data-end="1990" data-start="1946">Calm under pressure, flexible and reliable</p></li><li data-start="1991" data-end="2054"><p data-end="2054" data-start="1993">Good knowledge of Microsoft operating systems (Windows 10/11)</p></li></ul><p data-start="2056" data-end="2148"><strong data-end="2082" data-start="2056">Professional Standards</strong></p><p data-end="2148" data-start="2056">As part of a regulated organisation, you will be expected to:</p><ul data-end="2398" data-start="2149"><li data-start="2149" data-end="2208"><p data-end="2208" data-start="2151">Follow FCA, FSMA and all internal compliance procedures</p></li><li data-start="2209" data-end="2255"><p data-start="2211" data-end="2255">Keep documentation accurate and up to date</p></li><li data-start="2256" data-end="2336"><p data-end="2336" data-start="2258">Maintain CPD and stay informed on relevant legislative and technical changes</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42MzEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="48" data-end="98"><strong data-start="48" data-end="65">IT Technician</strong><br / data-end="68" data-start="65"> London | On-site | Full-time</p><p data-start="100" data-end="187"><strong data-end="187" data-start="100">Join a globally respected education organisation where innovation meets excellence.</strong></p><p data-start="189" data-end="458">A leading international education provider is seeking a hands-on IT Technician to support a busy London campus environment. This is a varied, people-facing role ideal for someone who enjoys responsibility, autonomy, and being embedded in a fast-moving organisation.</p><h3 data-start="465" data-end="477">The role</h3><p data-start="479" data-end="662">You'll take ownership of day-to-day IT operations across multiple sites, supporting staff, lecturers, and students while ensuring systems remain secure, reliable, and high-performing.</p><p data-start="664" data-end="693">Key responsibilities include:</p><ul data-start="695" data-end="1173"><li data-start="695" data-end="769"><p data-end="769" data-start="697">Supporting daily IT operations, troubleshooting, and system continuity</p></li><li data-end="816" data-start="770"><p data-start="772" data-end="816">Onboarding staff and providing IT training</p></li><li data-end="892" data-start="817"><p data-start="819" data-end="892">Installing and maintaining devices, software, networks, and peripherals</p></li><li data-start="893" data-end="949"><p data-start="895" data-end="949">Monitoring servers, backups, Wi-Fi, and connectivity</p></li><li data-start="950" data-end="1005"><p data-end="1005" data-start="952">Maintaining documentation and internal IT processes</p></li><li data-end="1067" data-start="1006"><p data-end="1067" data-start="1008">Supporting classroom AV systems and teaching environments</p></li><li data-start="1068" data-end="1116"><p data-end="1116" data-start="1070">Assisting with wider infrastructure projects</p></li><li data-end="1173" data-start="1117"><p data-end="1173" data-start="1119">Providing occasional support for events and students</p></li></ul><h3 data-start="1180" data-end="1206">What we're looking for</h3><ul data-start="1208" data-end="1450"><li data-start="1208" data-end="1270"><p data-start="1210" data-end="1270">Strong communicator with technical and non-technical users</p></li><li data-end="1328" data-start="1271"><p data-end="1328" data-start="1273">Passionate about IT with a proactive learning mindset</p></li><li data-start="1329" data-end="1387"><p data-end="1387" data-start="1331">Calm under pressure and able to prioritise effectively</p></li><li data-end="1450" data-start="1388"><p data-start="1390" data-end="1450">Team-oriented and adaptable in a multicultural environment</p></li></ul><h3 data-start="1457" data-end="1483">Technical requirements</h3><ul data-start="1485" data-end="1792"><li data-start="1485" data-end="1541"><p data-start="1487" data-end="1541">3+ years' experience in IT support or infrastructure</p></li><li data-end="1596" data-start="1542"><p data-start="1544" data-end="1596">Strong Windows 10/11 and Windows Server experience</p></li><li data-end="1633" data-start="1597"><p data-start="1599" data-end="1633">Solid Active Directory knowledge</p></li><li data-end="1715" data-start="1634"><p data-start="1636" data-end="1715">Good understanding of networking fundamentals (TCP/IP, VLANs, routing, Wi-Fi)</p></li><li data-start="1716" data-end="1792"><p data-start="1718" data-end="1792">Comfortable supporting hardware, printers, and general IT infrastructure</p></li></ul><h3 data-start="1799" data-end="1815">Nice to have</h3><ul data-end="2016" data-start="1817"><li data-end="1858" data-start="1817"><p data-start="1819" data-end="1858">M365, Azure AD sync, Entra ID, Intune</p></li><li data-end="1896" data-start="1859"><p data-end="1896" data-start="1861">Virtualisation (VMWare/XenServer)</p></li><li data-start="1897" data-end="1940"><p data-start="1899" data-end="1940">Linux, macOS, iOS, Android environments</p></li><li data-start="1941" data-end="1991"><p data-start="1943" data-end="1991">CCTV, telephony, access control, or AV systems</p></li><li data-start="1992" data-end="2016"><p data-start="1994" data-end="2016">Additional languages</p></li></ul><h3 data-end="2037" data-start="2023">Why apply?</h3><ul data-end="2211" data-start="2039"><li data-start="2039" data-end="2073"><p data-start="2041" data-end="2073">Broad, hands-on technical role</p></li><li data-start="2074" data-end="2115"><p data-end="2115" data-start="2076">Exposure to international IT projects</p></li><li data-end="2161" data-start="2116"><p data-end="2161" data-start="2118">Supportive, collaborative working culture</p></li><li data-end="2211" data-start="2162"><p data-start="2164" data-end="2211">Strong learning and development opportunities</p></li></ul><p data-end="2286" data-start="2213">(Some out-of-hours support may be required for events and holiday cover)</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC41NjQ2OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-end="166" data-start="128"><strong>Desktop Support Analyst</strong><br data-start="155" data-end="158" /> London, Financial Services</p><p data-start="168" data-end="302">We're partnering with a globally respected investment firm to hire an exceptional Desktop Support Analyst for their London office.</p><p data-end="616" data-start="304">This is not a high-volume help desk position and not a stepping-stone role. The business is looking for the best of the best at this level. A desktop support professional who takes pride in delivering outstanding service, owns issues end to end, and is trusted to support a demanding, professional user base.</p><h3 data-start="618" data-end="632">The Role</h3><p data-start="633" data-end="941">You'll be a key part of the on-site technology function, providing hands-on and remote support to colleagues in London and across international offices. This role requires strong technical capability, excellent communication skills, and the confidence to work with stakeholders at all levels of the business.</p><p data-end="972" data-start="943">Key responsibilities include:</p><ul data-start="973" data-end="1652"><li data-end="1066" data-start="973"><p data-start="975" data-end="1066">Providing high-quality desktop and end-user support across Windows and macOS environments</p></li><li data-end="1127" data-start="1067"><p data-end="1127" data-start="1069">Supporting users in person, remotely, and over the phone</p></li><li data-start="1128" data-end="1196"><p data-end="1196" data-start="1130">Managing incidents from first contact through to full resolution</p></li><li data-end="1309" data-start="1197"><p data-start="1199" data-end="1309">Supporting new joiner onboarding and leaver offboarding, including hardware deployment and access management</p></li><li data-start="1310" data-end="1395"><p data-end="1395" data-start="1312">Working with vendors and building management to coordinate site and telecoms work</p></li><li data-start="1396" data-end="1482"><p data-start="1398" data-end="1482">Supporting mobile devices, printers, network connectivity, and remote access tools</p></li><li data-end="1564" data-start="1483"><p data-start="1485" data-end="1564">Contributing ideas to improve service quality, processes, and user experience</p></li><li data-end="1652" data-start="1565"><p data-start="1567" data-end="1652">Working closely with global technology teams to ensure consistent support standards</p></li></ul><h3 data-end="1684" data-start="1654">What They're Looking For</h3><p data-end="1832" data-start="1685">This role suits someone who is already very strong in desktop support and wants to work in an environment where quality and professionalism matter.</p><p data-end="1855" data-start="1834">You'll ideally bring:</p><ul data-end="2429" data-start="1856"><li data-start="1856" data-end="1954"><p data-start="1858" data-end="1954">Several years of hands-on desktop / help desk support experience in a professional environment</p></li><li data-end="2028" data-start="1955"><p data-end="2028" data-start="1957">Strong Windows endpoint support experience and familiarity with macOS</p></li><li data-start="2029" data-end="2091"><p data-end="2091" data-start="2031">Experience with Active Directory user and group management</p></li><li data-start="2092" data-end="2168"><p data-end="2168" data-start="2094">Solid understanding of networking fundamentals (LAN, DNS, TCP/IP, Wi-Fi)</p></li><li data-end="2225" data-start="2169"><p data-end="2225" data-start="2171">Confidence supporting mobile devices and peripherals</p></li><li data-end="2273" data-start="2226"><p data-start="2228" data-end="2273">Experience working with third-party vendors</p></li><li data-start="2274" data-end="2363"><p data-end="2363" data-start="2276">Excellent customer service skills and the ability to explain technical issues clearly</p></li><li data-end="2429" data-start="2364"><p data-start="2366" data-end="2429">A calm, methodical approach and genuine ownership of problems</p></li></ul><p data-start="2431" data-end="2533">This is not about job titles or seniority. It's about being exceptionally good at desktop support.</p><h3 data-start="2535" data-end="2549">Benefits</h3><p data-start="2550" data-end="2615">The firm offers a market-leading benefits package, including:</p><ul data-end="2925" data-start="2616"><li data-end="2665" data-start="2616"><p data-end="2665" data-start="2618">Private medical insurance with family options</p></li><li data-start="2666" data-end="2728"><p data-start="2668" data-end="2728">Generous pension scheme with strong employer contributions</p></li><li data-end="2769" data-start="2729"><p data-start="2731" data-end="2769">Income protection and life assurance</p></li><li data-start="2770" data-end="2809"><p data-start="2772" data-end="2809">Wellness and fitness reimbursements</p></li><li data-start="2810" data-end="2849"><p data-start="2812" data-end="2849">Mental health and wellbeing support</p></li><li data-start="2850" data-end="2925"><p data-start="2852" data-end="2925">Cycle-to-work scheme, season ticket loans, and other lifestyle benefits</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC44NzgzMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-end="366" data-start="120">Robert Half Technology are assisting a leading UK legal firm to recruit a <strong data-start="194" data-end="267">Chief Technology Officer (CTO) </strong>on a contract basis. Outside IR35. UK-based remote working with occasional stakeholder sessions.</p><p data-start="368" data-end="1092"><strong data-end="376" data-start="368">Role</strong><br / data-start="376" data-end="379"> * The CTO will lead the assessment, design, and implementation of the firm's cloud and data platforms.<br / data-start="481" data-end="484"> * Provide Board-ready recommendations on cloud strategy (Azure vs GCP) and data architecture.<br data-start="577" / data-end="580"> * Design and implement a modern cloud data platform with Databricks as the core analytics and AI layer.<br data-end="686" data-start="683" /> * Build a production-ready lakehouse architecture optimised for analyst-led use.<br data-start="766" / data-end="769"> * Implement secure, scalable ingestion pipelines for structured, unstructured, text-based, and geospatial data.<br data-end="883" / data-start="880"> * Balance performance, security, cost, and operational simplicity across the platform.<br / data-start="969" data-end="972"> * Provide knowledge transfer, documentation, and guidance to enable internal teams to operate and extend the platform.</p><p data-end="1638" data-start="1094"><strong data-end="1105" data-start="1094">Profile</strong><br / data-start="1105" data-end="1108"> * Proven hands-on experience delivering cloud-based analytics platforms end to end.<br data-end="1194" data-start="1191" /> * Strong expertise in Azure and GCP, including Databricks implementation.<br data-start="1266" / data-end="1269"> * Deep understanding of lakehouse architectures, data engineering, and analytics design.<br / data-start="1357" data-end="1360"> * Experience with large datasets, NLP/AI workloads, and geospatial data.<br data-end="1435" / data-start="1432"> * Strong security, governance, and access control design experience.<br / data-start="1503" data-end="1506"> * Excellent communication skills with the ability to produce clear technical documentation and senior stakeholder recommendations.</p><p data-end="1751" data-start="1640"><strong data-end="1651" data-start="1640">Company</strong><br data-end="1654" / data-start="1651"> * Leading UK legal firm<br / data-start="1677" data-end="1680"> * Remote-first with occasional onsite or virtual stakeholder sessions</p><p data-start="1753" data-end="1880"><strong data-end="1774" data-start="1753">Salary & Benefits</strong><br data-end="1777" / data-start="1774"> The day rate / contract value is dependent upon experience, qualifications, and engagement structure.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjIwNTAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered with an Asset Management firm located in London looking to add an IT director to the team.</p><p>This role will report directly into the COO and will be responsible for the daily IT operations for the business. It will be 50% project work as well as 50% BAU work. You will also work closely with third party vendors and senior stakeholders within the business. </p><p>This is an exciting opportunity for someone to come in and take ownership for the IT function. </p><p><strong>Role: IT Director</strong></p><p><strong>Location: London (4 days a week in the office - Monday to Thursday)</strong></p><p><strong>Salary: £110,000 - £130,000 + discretionary bonus </strong></p><p><strong> </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi40Njk1OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half Technology are assisting a market leading PE-backed facilities organisation to recruit a Interim IT Director on an initial 8-12 month contract basis. </p><p><strong>Objectives (8-12-Month Outcomes)</strong></p><p>The Interim IT Director will be accountable for designing and executing a transformation roadmap, delivering tangible improvements across cost, service quality, resilience, and commercial value.</p><ol><li><strong> Digital Transformation & Value Creation</strong></li></ol><ul><li>Design and execute a clear, prioritised digital transformation plan aligned to the PE value-creation strategy.</li><li>Translate technology initiatives into commercial outcomes (cost reduction, productivity, service improvement, scalability).</li><li>Establish clear governance, milestones, and success metrics within the business.</li></ul><ol start="2"><li><strong> Automation, AI & Process Efficiency</strong></li></ol><ul><li>Identify and deliver automation and AI opportunities that reduce manual effort, improve speed, and enhance customer and internal service experience.</li><li>Simplify and streamline core business processes, removing friction and failure points.</li></ul><ol start="3"><li><strong> Outsourced IT Review & Supplier Reset</strong></li></ol><ul><li>Conduct a rapid but thorough review of the current outsourced IT model (including Aura).</li><li>Address poor service levels, slow response times, and lack of value for money.</li><li>Redesign the sourcing strategy: renegotiate, replace, or re-tender providers as required.</li><li>Deliver cost transparency, improved SLAs, and materially better service quality.</li><li>Resolve issues around overpriced, second-hand equipment and long lead times.</li></ul><ol start="4"><li><strong> IT Security & Risk Management</strong></li></ol><ul><li>Assess and remediate cyber and operational security risks.</li><li>Ensure the business meets an appropriate level of security maturity for a PE-backed organisation preparing for exit.</li><li>Put in place pragmatic, proportionate controls and incident response capability.</li></ul><ol start="5"><li><strong> Data & Analytics Capability</strong></li></ol><ul><li>Improve access to reliable management information and analytics.</li><li>Enable data-driven decision-making across the executive team.</li><li>Define a realistic roadmap for analytics maturity aligned to business need.</li></ul><ol start="6"><li><strong> IT Procurement & Commercial Control</strong></li></ol><ul><li>Establish disciplined IT procurement processes.</li><li>Ensure technology spend is justified, benchmarked, and ROI-led.</li><li>Introduce stronger commercial management of vendors and contracts.</li></ul><ol start="7"><li><strong> Build a Fit-for-Purpose IT Function</strong></li></ol><ul><li>Design and implement an appropriate target operating model for IT, balancing in-house capability and outsourced services.</li><li>Clarify roles, accountability, and governance.</li><li>Upskill or reshape the existing IT Manager role as part of a sustainable future-state function.</li></ul><ol start="8"><li><strong> Core Systems & Operating System Remediation</strong></li></ol><ul><li>Address critical system instability, including replacement of the unsupported operating system (in place since November 2015).</li><li>Build a robust business case for change, clearly articulating risk, cost, ROI, and implementation roadmap.</li><li>Reduce system failures and downtime, improving operational resilience.</li></ul><ol start="9"><li><strong> Exit Readiness</strong></li></ol><ul><li>Ensure all initiatives support the broader objective of maximising valuation and exit readiness for summer 2027.</li><li>Improve technology due-diligence readiness, documentation, resilience, and scalability.</li><li>Leave behind a clear technology roadmap that extends beyond the interim engagement.</li></ul><p><strong>Profile Type</strong></p><ul><li>Proven Interim IT Director / Technology Transformation Lead experience in PE-backed or highly commercial environments.</li><li>Strong track record of fixing underperforming outsourced IT models.</li><li>Commercially astute, able to build ROI-led business cases and challenge spend.</li><li>Hands-on, delivery-focused, and credible at board and CEO level.</li><li>Comfortable operating in ambiguity and moving at pace.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjU3NDAxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
