<p><strong>IT Support Specialist (Mac Based) - Global Executive Advisory Business</strong></p><p><strong>Location:</strong> Central London (Hybrid - 3 days on-site)</p><p><strong>£50-£60k (dependent on experience) + Bonus & Benefits</strong></p><p>Our client, a global platform of companies at the forefront of talent advisory and executive search, is seeking an <strong>IT Support Specialist</strong> to join their growing London team. With a presence across North America, EMEA and APAC, our client partners with some of the most innovative growth brands and established organisations worldwide, driving transformation through talent, technology, and networks.</p><p>This is an exciting opportunity to join a dynamic, people-focused business recognised as one of the best workplaces by Inc. Magazine for multiple years.</p><p><strong>The Role</strong></p><p>As an IT Support Specialist, you will be responsible for implementing IT procedures and delivering best-practice solutions across the organisation. Acting as the first point of contact for end-user support, you'll troubleshoot hardware, software, and network issues while collaborating with the wider IT team to enhance service delivery.</p><p>This role requires excellent communication skills and a service-oriented mindset, with the ability to listen, problem-solve, and provide an exceptional user experience. The environment is primarily Mac-based, so strong experience in macOS and MDM solutions such as Jamf or Kandji is essential.</p><p><strong>Key Responsibilities</strong></p><ul><li>Act as primary contact for Tier 1/desktop support, including account access, applications, and peripheral connectivity.</li><li>Troubleshoot and manage profiles, policies, and configurations using MDM tools.</li><li>Support and educate users on conference room equipment.</li><li>Escalate issues and coordinate hardware lifecycle management with Tier 2+ support.</li><li>Manage warranty repairs with Apple/Microsoft.</li><li>Maintain accurate departmental documentation.</li><li>Ensure compliance with security team requirements and communicate these effectively to end users.</li></ul><p><strong>About You</strong></p><ul><li>Strong macOS expertise with MDM administration (Kandji preferred).</li><li>Previous IT team experience, ideally with help desk/ticketing systems.</li><li>Confident supporting both Mac and Windows 10 environments.</li><li>Excellent communication skills with a professional, customer-first approach.</li><li>Strong time management, prioritisation, and problem-solving skills.</li><li>Knowledge of Google Workspace and Chrome browser management.</li><li>Familiarity with one or more of: Zoom, Sophos Central, Meraki Networking, Okta, Office 365, FreshService.</li><li>Scripting experience a bonus.</li><li>Degree-level education preferred.</li></ul><p><strong>Why Apply?</strong></p><ul><li>Join a fast-growing global business with a people-first culture.</li><li>Work in a collaborative, forward-thinking team environment.</li><li>Opportunity to work with cutting-edge IT systems in a Mac-first workplace.</li><li>Hybrid role offering flexibility with regular time in a central London office.</li></ul><p><strong>Location:</strong> Central London (Hybrid - 3 days on-site)</p><p><strong>£50-£60k (dependent on experience) + Bonus & Benefits</strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMjM4OS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-start="188" data-end="298"><strong data-start="188" data-end="245">Application Support Analyst - £40,000 + 12.5% pension</strong><br data-start="245" data-end="248" /> Hybrid - 2 days in the office (London)</p><p data-end="662" data-start="300">We're working with a not-for-profit membership organisation that champions and protects the rights of authors, ensuring they receive fair recognition and reward for their work. With over 125,000 members worldwide, the organisation plays a vital role in licensing, collecting, and distributing revenues, while also campaigning for policies that support writers.</p><p data-start="664" data-end="942">They are now looking for an <strong data-start="692" data-end="723">Application Support Analyst</strong> to join their IT team. This role is key to supporting the organisation's SAP Business One applications and associated systems, ensuring they run smoothly and continue to evolve in line with the needs of the business.</p><h3 data-start="944" data-end="956">The role</h3><p data-start="957" data-end="1001">As an Application Support Analyst, you'll:</p><ul data-start="1002" data-end="1507"><li data-end="1111" data-start="1002"><p data-end="1111" data-start="1004">Act as the escalation point for end-user support on SAP Business One, Power BI, and bespoke applications.</p></li><li data-start="1112" data-end="1187"><p data-end="1187" data-start="1114">Troubleshoot issues, resolve data queries, and manage service requests.</p></li><li data-start="1188" data-end="1292"><p data-start="1190" data-end="1292">Support income processing and data matching, ensuring accuracy across complex operational processes.</p></li><li data-end="1404" data-start="1293"><p data-start="1295" data-end="1404">Work closely with internal teams and external providers to develop enhancements, fix bugs, and perform UAT.</p></li><li data-end="1507" data-start="1405"><p data-end="1507" data-start="1407">Provide technical solutions to business problems while ensuring systems integrity and reliability.</p></li></ul><h3 data-end="1537" data-start="1509">What we're looking for</h3><ul data-start="1538" data-end="1977"><li data-end="1593" data-start="1538"><p data-end="1593" data-start="1540">Strong problem-solving and logical thinking skills.</p></li><li data-end="1650" data-start="1594"><p data-end="1650" data-start="1596">Excellent communication and documentation abilities.</p></li><li data-start="1651" data-end="1712"><p data-start="1653" data-end="1712">Experience in IT support, ideally within ERP/CRM systems.</p></li><li data-end="1774" data-start="1713"><p data-end="1774" data-start="1715">Knowledge of <strong data-end="1749" data-start="1728">SQL and/or Python</strong> for working with data.</p></li><li data-end="1877" data-start="1775"><p data-end="1877" data-start="1777">Experience with SAP Business One (or another ERP/CRM) is desirable, but training will be provided.</p></li><li data-end="1977" data-start="1878"><p data-end="1977" data-start="1880">Familiarity with reporting and data visualisation tools such as Power BI would be an advantage.</p></li></ul><h3 data-start="1979" data-end="2000">What's on offer</h3><ul data-end="2381" data-start="2001"><li data-start="2001" data-end="2019"><p data-start="2003" data-end="2019">£40,000 salary</p></li><li data-start="2020" data-end="2086"><p data-start="2022" data-end="2086">12.5% pension contribution (no employee contribution required)</p></li><li data-end="2137" data-start="2087"><p data-start="2089" data-end="2137">Hybrid working - 2 days per week in the office</p></li><li data-end="2167" data-start="2138"><p data-end="2167" data-start="2140">Private medical insurance</p></li><li data-end="2236" data-start="2168"><p data-start="2170" data-end="2236">25 days annual leave + bank holidays + 3 extra days at Christmas</p></li><li data-end="2304" data-start="2237"><p data-start="2239" data-end="2304">Flexible working, holiday trading, and work-from-anywhere weeks</p></li><li data-end="2381" data-start="2305"><p data-start="2307" data-end="2381">A supportive, inclusive culture with a focus on professional development</p></li></ul><p data-start="2383" data-end="2565">This is a fantastic opportunity to join a mission-driven organisation making a real difference to the creative community, while working in a collaborative and flexible environment.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC45MDI2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Role Summary</strong></p><p>The fundamental objective of the Head of OT is to manage the OT Team in designing, deploying, and supporting the communication and monitoring systems on new and existing distributed energy projects.</p><p>As new sites increasing rely on their communication networks for operation, my client needs to ensure that new designs meet the current requirements for performance and cybersecurity and that older designs are maintained and upgraded in line with current industry practises.</p><p>The Head of OT will also be available to provide advice and assistance for reactive issues which need additional skills or experience and will participate in an on-call rota for out-of-hours remote support along with the other members of comms team.</p><p><strong>Duties and Responsibilities</strong></p><ul><li>Manages and mentors engineers, delegating workload as necessary</li><li>Works closely with multiple stakeholder teams including engineering, design, commercial, planning and construction to optimise project designs</li><li>Ensure the OT Team are provided with all relevant information to complete designs</li><li>Assumes OT design responsibility for project OT scope from concept, through construction and to final acceptance.</li><li>Ensure cybersecurity policy is considered in new designs and in maintenance and upgrades of existing systems.</li><li>Ensure the required documentation needed to implement the OT system designs is produced on time, e.g. cable schedules, network diagrams, and register lists</li><li>Liaising with other teams & contractors to ensure that the overall project designs integrate smoothly</li><li>Communicates directly with suppliers' technical / service support teams regarding product capabilities and reviews client enquiries, escalating as required to equipment manufacturers.</li><li>Responds to EPC, O&M, technical advisor, funder, client, or asset owner technical enquiries. These enquiries may require several actions including documentation review, performance assessment, site survey and technical support</li><li>Staying abreast of relevant developments in the telecommunications and technology marketplace</li><li>Managing tickets raised by O&M and programming OT resource.</li><li>Planning and overseeing maintenance of OT systems software and hardware installed at solar PV and battery energy storage plants throughout the UK</li><li>Supporting operational staff with monitoring, data acquisition, security, and CCTV systems issue resolutions</li><li>Adherence to the Group's Quality Management System and processes</li></ul><p><strong>Experience and Skills</strong></p><p><strong>ESSENTIAL</strong></p><ul><li>Management of a technical team within the OT environment.</li><li>Basic Windows administration knowledge, including Intune endpoint management</li><li>Detailed knowledge of IT/OT networks and design principles; segmentation, VLANs, NAT, VPNs</li><li>Strong knowledge of OT cybersecurity</li><li>Industrial communication protocols including Modbus RTU / TCP, RS485 / serial communications</li><li>Familiarity with network troubleshooting tools</li><li>Technical problem-solving skills and an aptitude for implementing new ideas</li><li>Self motivated; able to work remotely and independently</li><li>Enthusiasm for ongoing personal development and learning</li><li>Strong communicator with patience and perseverance, able to troubleshoot and problem-solve with remote staff or equipment</li></ul><p><strong>PREFERRED</strong></p><ul><li>Knowledge and experience of PV specific and general industrial data acquisition systems</li><li>Linux system administration experience, focussed on Debian or derivatives, Ansible for centralised management, iptables/NFT firewalls.</li><li>Experience of the following network equipment; Fortinet firewalls and switches, Mikrotik routers, Moxa industrial networking, OpenWRT</li><li>PV, battery, and power electronics background knowledge</li><li>Basic AutoCAD skills</li></ul><p><strong>Education</strong></p><ul><li>Ideally an undergraduate degree in STEM subject that provides a demonstrable background in IT, computing, computer networking, or electronics via relevant course modules, but may also include vocational training or extensive relevant work experience</li><li>IT-related technical proficiency or security qualifications e.g. SANS, Microsoft, Cisco, CompTIA or similar are advantageous, but not essential</li></ul><p><strong>Other</strong></p><ul><li>Must possess a current Driving Licence</li><li>Must be prepared to travel within the UK, including occasional overnight stays, and potentially abroad, for site visits</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjkyMzQzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partners with a Financial Services Organisation in London, they are looking for an Information Security Manager to join their IT team. </p><p>You will join the Information Security Director as an Information Security Manager to form a team of 2 within IT. The majority of the role will require you to take charge of the Governance, Risk Management and Compliance perspective. </p><p><strong>Role</strong>: Information Security Manager requires previous experience of:</p><ul><li>Managing the businesses information securities Governance, Risk Management and Compliance for a business</li><li>Stakeholder management </li><li>Managing third party relationships</li><li>ISO27001</li></ul><p><strong>Location</strong>: London Remote (1 day per month in the office) </p><p><strong>Salary</strong>: £70,000 - £90,000 + benefits </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi41ODE4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Contract Role: Infrastructure Specialist </strong></p><p>📍 North West (Travel Required) | 💼 350 Outside IR35 (Pending SDS)| 📅 6 Month Contract</p><p>Our client is seeking a data-driven IT professional with strong compliance, reporting, and infrastructure experience to support a fast-paced technical environment. This role will suit someone with hands-on expertise across Microsoft 365, firewalls, VoIP platforms, and ISO-aligned service delivery.</p><p><strong>🔧</strong><strong> Key Responsibilities</strong></p><ul><li>Administer, configure, and secure Microsoft 365 services</li><li>Lead PCI DSS SAQ-D v4 submissions and maintain compliance documentation</li><li>Manage VoIP platforms (8x8, Avaya, Connex) and support campaign operations</li><li>Administer firewalls, VPNs, switches, and routers</li><li>Oversee Windows 11 upgrades and hardware lifecycle management</li><li>Manage organisational data and deliver compliance and client-facing reports</li></ul><p><strong>✅</strong><strong> What We're Looking For</strong></p><ul><li>Proven Microsoft 365 administration experience</li><li>Knowledge of PCI DSS SAQ-D v4 compliance requirements</li><li>Hands-on VoIP platform support</li><li>Network/firewall and OS upgrade expertise</li><li>Advanced Excel and database management skills</li><li>ISO experience and familiarity with audit frameworks</li><li>Strong data analysis and reporting capabilities</li><li>Willingness to travel between Harrogate and Leeds sites</li><li>Excellent client-facing and problem-solving skills</li></ul><p>If you are interested in this position please apply or send over your CV to Sam.Bos-</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjU4OTM2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
