<p><strong>Administration Manager - Finance Team</strong></p><p><strong>North Bristol | Hybrid (3 days office) </strong></p><p><strong>The Company</strong></p><p>Robert Half LTD are delighted to be partnering with <strong>Comply365</strong>, a private equity-backed, fast-growing technology business that provides innovative workflow and document management solutions to highly regulated industries. As the organisation continues to scale in the UK and internationally, they are now seeking an <strong>Administration Manager</strong> to join their Finance team and play a pivotal role in supporting business operations, culture, and cross-functional collaboration.</p><p><strong>The Role</strong></p><p>This is a varied and highly visible administration position, ideal for someone who thrives in a growth-oriented environment. Reporting indirectly to the CFO, you will build strong relationships across the company and with external partners, ensuring smooth day-to-day operations and supporting business-critical activities.</p><p>You will also have exposure to company governance, supporting the Finance and Leadership teams with core administrative and compliance processes. As the organisation grows, this role has the potential to expand into supporting HR and IT with broader administrative responsibilities.</p><p><strong>Responsibilities</strong></p><ul><li>Provide comprehensive administrative support to the Finance function and wider business.</li><li>Build and manage relationships with internal and external stakeholders, acting as a trusted point of contact.</li><li>Support insurance renewals, employee benefit contract renewals, and other commercial documentation.</li><li>Assist the CFO and senior leadership with governance-related administration</li><li>Help maintain statutory company records and ensure company information is kept up to date (e.g., registers, contact details, documentation).</li><li>Support with filings, documentation, and compliance-related submissions to regulatory bodies such as Companies House (e.g., annual statements, record updates).</li><li>Facilitate clear communication flows across departments, ensuring timely sharing of information.</li><li>Manage documentation, processes, and internal systems to ensure a high standard of organisation and compliance.</li><li>Contribute actively to shaping and promoting a positive, collaborative company culture.</li><li>Provide cross-functional administrative support to HR and IT as the business grows.</li></ul><p><strong>Person Specification</strong></p><ul><li>Exceptionally organised, proactive, and able to manage multiple priorities.</li><li>Strong relationship builder with confident communication skills.</li><li>Comfortable supporting senior stakeholders, including directors and external partners.</li><li>A natural collaborator who enjoys driving culture and improving processes.</li><li>Interested in governance, compliance, and supporting board-level administration.</li><li>Comfortable working in a fast-paced, evolving PE-backed environment.</li><li>Prior experience in administration, operations, governance support, or coordination roles is essential.</li></ul><p><strong>What's On Offer</strong></p><ul><li>Salary DOE, depending on experience.</li><li><strong>Hybrid working</strong> - 3 days per week in the North Bristol office.</li><li>Exposure to senior leadership, commercial operations, and governance processes.</li><li>Genuine career development opportunities as the company continues to scale.</li><li>A supportive, collaborative culture within a forward-thinking, tech-driven organisation.</li></ul><p>Please note that any 3rd party applications, will be forwarded to Robert Half Ltd for screening as per the exclusivity agreement.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMDQzMDcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half is partnering with a high-growth, technology-led business in the East Midlands that is recruiting for a permanent Senior Tax Manager to support a highly acquisitive strategy with a strong focus on M&A.</p><p>This is a senior, permanent Senior Tax Manager role within a fast-paced tech environment where mergers and acquisitions sit at the heart of the growth agenda. The role will suit a commercially minded tax professional who wants to operate close to deal activity, working alongside senior leadership and external advisors as the business continues to scale across the East Midlands and beyond.</p><p><strong>The role</strong></p><p>As Senior Tax Manager, you will take ownership of the tax agenda for a technology business undergoing frequent M&A activity, with exposure across transaction support, structuring and post-acquisition integration.</p><p><strong>Key responsibilities will include:</strong></p><ul><li>Leading tax input into M&A activity, including structuring, due diligence and deal execution</li><li>Managing tax aspects of acquisitions, integrations and group re-organisations</li><li>Overseeing corporate tax compliance and reporting across the group</li><li>Acting as the key point of contact for external tax advisors</li><li>Providing clear, commercial tax advice to senior stakeholders</li><li>Supporting tax risk management and governance in a growing tech business</li><li>Keeping up to date with relevant tax legislation impacting M&A and the technology sector</li></ul><p> </p><p><strong>Who we are looking for</strong></p><p>We are looking for an experienced Senior Tax Manager with a strong background in M&A-focused tax, ideally gained within a technology, PE-backed or fast-growth environment.</p><p><strong>You are likely to bring:</strong></p><ul><li>ACA, ACCA or CTA qualification</li><li>Ideally industry experience, but exceptional practice candidates will be considered</li><li>Experience working closely with senior stakeholders</li><li>A commercial mindset with the ability to balance risk and growth</li></ul><p><strong>What's on offer</strong></p><p>This permanent Senior Tax Manager role in the East Midlands offers a rare opportunity to join a tech business where tax is central to the M&A strategy.</p><p><strong>You can expect:</strong></p><ul><li>A senior, permanent Senior Tax Manager position with significant M&A exposure</li><li>Direct involvement in acquisitions and integration activity</li><li>Visibility and influence at senior leadership level</li><li>Career progression within a growing East Midlands technology business</li></ul><p>If this Senior Tax Manager role in the East Midlands looks of interest, or if you are an accomplished tax professional with strong M&A experience and would like to get on our radar, please apply now.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGFuaWVsLkdyZWVuZS4yNzMwMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong>Director of Performance Marketing (PPC Focus)</strong></p><p>Location: Hybrid - Bolton<br /> Working pattern: Four day working week (Monday to Thursday)<br /> Salary: £80,000 - £120,000</p><p><strong>Overview</strong><br /> We're partnering with a high-growth digital agency to appoint a Director of Performance Marketing with deep, hands-on PPC expertise. This is a senior leadership role for a best-in-class paid media specialist who is equally comfortable setting strategy, managing client relationships, and working directly in ad accounts day to day.</p><p>This is a four day working week role with hybrid working, offering a strong balance between senior responsibility, commercial impact, and quality of life. The position suits someone from a fast-moving digital agency environment who has grown within a business, delivered long-term results for clients, and wants to help shape and elevate an existing performance function rather than having built one from scratch.</p><p><strong>The opportunity</strong><br /> This is a highly commercial, client-facing role with people management responsibility and genuine influence. You'll take ownership of PPC and paid media performance across a varied client portfolio, ensuring activity is directly linked to revenue, growth, and wider business outcomes.</p><p>You'll work closely with senior stakeholders across creative, tech, and commercial teams, acting as a trusted advisor to clients while raising standards internally across performance frameworks, optimisation approaches, and delivery.</p><p><strong>Key responsibilities</strong></p><ul><li>Lead PPC and paid media strategy across multiple client accounts, with PPC as the core channel</li><li>Remain hands-on in accounts, actively managing, auditing, and improving performance</li><li>Own client relationships and performance conversations, clearly explaining strategy, results, and commercial impact</li><li>Develop and refine paid media frameworks, account structures, and optimisation processes</li><li>Manage, mentor, and develop a team of paid media specialists</li><li>Partner with commercial and leadership teams to ensure media activity drives profitable growth</li><li>Identify opportunities to grow and retain client relationships through performance-led insight</li></ul><p><strong>Core requirements</strong></p><ul><li>Deep PPC expertise with a strong technical foundation</li><li>Background in a digital agency environment, ideally within a fast-paced or scaling business</li><li>Strong paid media strategist with excellent commercial awareness</li><li>Highly commercially minded, with a clear understanding of how media drives revenue and business outcomes</li><li>Comfortable being on the tools and close to performance data day to day</li><li>Strong understanding of account structure, optimisation levers, and performance gaps</li><li>Proven experience managing and developing teams</li><li>Confident, credible, and effective in client-facing environments</li><li>Broad exposure across multiple accounts, sectors, and challenges</li><li>Track record of stability and progression, ideally spending 3-5+ years in roles and seeing initiatives through</li></ul><p><strong>Why consider this role</strong></p><ul><li>Senior leadership role with real influence and autonomy</li><li>Four day working week as standard</li><li>Hybrid working with a collaborative and experienced leadership team</li><li>Opportunity to shape and grow an established performance function</li><li>Competitive salary and bonus aligned to impact and results</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNjAwOTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>We are seeking an experienced and forward-thinking <strong>IT Manager</strong> to lead and develop our technology function across multiple sites. This role will be responsible for overseeing day-to-day IT operations, driving strategic technology improvements, and ensuring our systems, infrastructure, and data remain secure, resilient, and aligned with business goals. The ideal candidate will have strong technical expertise, proven ERP implementation experience, and a track record of managing IT within an SME environment.</p><p><strong>Key Responsibilities</strong></p><p><strong>ERP Implementation & Management</strong></p><ul><li>Lead or support the implementation, optimisation, and ongoing management of ERP system</li><li>Collaborate with internal teams and external partners to ensure the ERP platform meets evolving operational needs.</li><li>Provide user support, training, and process refinement related to ERP functions.</li></ul><p><strong>Strategic Leadership & Technology Roadmap</strong></p><ul><li>Develop and maintain a clear IT and technology roadmap aligned to business objectives.</li><li>Assess business needs and translate them into actionable IT strategies.</li><li>Drive continuous improvement across systems, processes, and security.</li></ul><p><strong>Team Leadership & People Management</strong></p><ul><li>Line manage the IT Support team, providing coaching, training, and performance management.</li><li>Set clear objectives and create a high-performing service-focused culture.</li><li>Oversee prioritisation and resolution of support tickets and escalations.</li></ul><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Oversee and support the core Microsoft desktop and server environment, including AD, O365/M365, networking, and virtualisation.</li><li>Manage hardware, software, networks, backups, and disaster recovery procedures.</li><li>Ensure system performance, reliability, and scalability across all sites.</li></ul><p><strong>Cybersecurity & Compliance</strong></p><ul><li>Lead cybersecurity initiatives, risk assessments, and mitigation plans.</li><li>Ensure compliance with data protection (e.g., GDPR) and industry standards.</li><li>Implement and maintain security policies, monitoring tools, and incident-response processes.</li></ul><p><strong>Supplier & Third-Party Management</strong></p><ul><li>Manage third-party IT vendors, suppliers, and service providers.</li><li>Negotiate contracts, manage performance, and ensure value and quality of service.</li><li>Coordinate external support for ERP, infrastructure, and security services where required.</li></ul><p><strong>Skills & Experience Required</strong></p><p><strong>Essential</strong></p><ul><li>Proven experience as an IT Manager or Senior IT Leader within an SME environment.</li><li>Hands-on experience with ERP systems</li><li>Experience with security frameworks (IS027001, CE, CE+. CAF)</li><li>Strong technical knowledge of Microsoft desktop and server technologies, networking, cloud services (e.g., Microsoft 365/Azure), and virtualisation.</li><li>Demonstrable experience in cybersecurity management, compliance, and risk mitigation.</li><li>Experience managing IT suppliers, third-party providers, and service contracts.</li><li>Track record of managing and developing IT support teams.</li><li>Ability to create and deliver an IT/technology roadmap for business growth.</li><li>Full UK driving licence</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby42MDkxMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p style="margin: 0in; font-family: Verdana; font-size: 10.0pt; color: black;">Our client is seeking a senior CRM Solution Engineer to provide technical leadership throughout the evaluation and selection of a customer relationship management (CRM) platform. </p><p style="margin: 0in; font-family: Verdana; font-size: 10.0pt; color: black;"> </p><p style="margin: 0in; font-family: Verdana; font-size: 10.0pt; color: black;">This role requires strong architectural capability, hands-on technical expertise, and experience leading complex CRM assessment and implementation initiatives. The successful CRM Solution Engineer will translate business needs into scalable, secure, and user-centred technical solutions.</p><br><br>CRM Solution Engineer Key Responsibilities:<br><br><ul data-start="838" data-end="2233"><li data-start="838" data-end="1013"><p data-end="1013" data-start="840">CRM Evaluation and Selection<br data-end="875" / data-start="872"> Define technical and functional evaluation criteria, assess CRM platforms, and contribute to short-listing and recommendation decisions.</p></li><li data-start="1015" data-end="1205"><p data-end="1205" data-start="1017">Solution Design and Architecture<br data-end="1056" / data-start="1053"> Develop end-to-end solution designs, configure functional prototypes, and ensure proposed solutions align with business and technical requirements.</p></li><li data-end="1393" data-start="1207"><p data-end="1393" data-start="1209">Technical Leadership<br data-start="1233" data-end="1236" /> Provide technical guidance across the initiative, present findings and recommendations to stakeholders, and contribute to delivery planning where required.</p></li><li data-start="1395" data-end="1562"><p data-end="1562" data-start="1397">Stakeholder Collaboration<br data-start="1426" data-end="1429" /> Work closely with cross-functional teams, including business representatives and project resources, to support successful outcomes.</p></li><li data-end="1730" data-start="1564"><p data-start="1566" data-end="1730">Vendor Engagement<br data-end="1590" / data-start="1587"> Engage with CRM vendors during the evaluation process, including technical discussions, demonstrations, and clarification of capabilities.</p></li><li data-end="1904" data-start="1732"><p data-start="1734" data-end="1904">Risk and Governance Management<br data-start="1768" data-end="1771" /> Identify technical risks, define mitigation strategies, and ensure alignment with security, privacy, and data governance standards.</p></li><li data-end="2069" data-start="1906"><p data-end="2069" data-start="1908">User-Centred and Agile Delivery<br data-start="1943" data-end="1946" /> Apply agile delivery approaches and user-focused design principles to optimise workflows and improve end-user experience.</p></li><li data-start="2071" data-end="2233"><p data-end="2233" data-start="2073">Innovation and Emerging Technologies<br data-end="2116" / data-start="2113"> Assess and incorporate AI-enabled capabilities to enhance efficiency, insight, and automation within CRM solutions.</p></li></ul><br><br>Ideal CRM Solution Engineer Profile:<br><br><ul data-end="3076" data-start="2287"><li data-end="2476" data-start="2287"><p data-start="2289" data-end="2476">Professional Experience<br data-end="2319" / data-start="2316"> Minimum of 8 years' experience in CRM solution engineering, technical architecture, or closely related roles, including experience in technical leadership.</p></li><li data-start="2601" data-end="2853"><p data-start="2603" data-end="2631">Technical Capabilities</p><ul data-end="2853" data-start="2634"><li data-end="2707" data-start="2634"><p data-end="2707" data-start="2636">Experience with cloud-based CRM platforms and API-driven integrations</p></li><li data-start="2710" data-end="2759"><p data-start="2712" data-end="2759">Hands-on exposure to enterprise CRM solutions</p></li><li data-start="2762" data-end="2853"><p data-start="2764" data-end="2853">Strong understanding of data migration, data quality, and system integration approaches</p></li></ul></li><li data-start="2855" data-end="2963"><p data-start="2857" data-end="2963">Delivery Methodologies<br data-end="2886" / data-start="2883"> Proficiency in agile delivery frameworks and user-centred design practices.</p></li><li data-end="3076" data-start="2965"><p data-end="3076" data-start="2967">Innovation<br data-end="2984" / data-start="2981"> Practical experience applying AI or automation technologies to improve business processes</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTcxMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Are you an established CFO looking for the next step in your career? Would you like to work for a growing technology service business who expand through acquisition? Do you have a decade of senior leadership and strategic finance experience specifically within the technology sector?</p><p>As the successful candidate you will be both a strategic leader and be willing to be technically relevant. You will manage a mainly UK based team but have constant dialogue with senior stakeholders in USA HQ. You will enjoy working in a complex and fast paced environment. Other key responsibilities include;</p><p>1. UK & US GAAP experience spanning multiple roles</p><p>2. Manage USA led deadlines</p><p>3. Manage key none finance stakeholders including Tech/Marketing/HR and Legal teams</p><p>4. Understand multiple currency environments </p><p>5. Manage external auditors</p><p>6. Manage external Tax entities</p><p>In return we offer a great salary and benefits package with an opportunity to work for an industry leading brand. This is a career defining role helping the business grow, shape and expand. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGhpbGlwLkJvZGVuLjg5MjIzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>IT Infrastructure Manager - Central London - Full-Time </strong></p><p><strong>£70,000 - £76,000 + Excellent Benefits</strong></p><p><strong>Hybrid Working</strong></p><p>Robert Half is working exclusively with a valued client who is seeking an experienced <strong>IT Infrastructure & Cloud Manager</strong>. The successful candidate will be responsible for ensuring the secure, efficient and reliable operation of all IT infrastructure, software and associated systems. This role plays a critical part in enabling the organisation to deliver its business objectives and meet evolving user requirements.</p><p><strong>Key Responsibilities</strong></p><p><strong>Infrastructure & Systems Management</strong></p><ul><li>Manage, support and maintain the organisation's infrastructure, including hardware, networks and software systems, ensuring optimal performance and correct licensing.</li><li>Oversee IT security, backups and compliance - including GDPR - in collaboration with internal teams and third-party suppliers.</li><li>Lead supplier management activities and coordinate regular security testing.</li></ul><p><strong>Team Leadership & Service Delivery</strong></p><ul><li>Line manage the IT Helpdesk function (2 people).</li><li>Participate in the organisation's incident management planning and response.</li><li>Work with operational teams to ensure comprehensive system documentation, robust processes and effective user support and training.</li></ul><p><strong>Strategic & Technical Leadership</strong></p><ul><li>Contribute to architectural decision-making alongside the wider IT team.</li><li>Develop and maintain IT governance, including policies and procedures.</li><li>Plan, document and test disaster recovery and business continuity measures.</li><li>Lead on telephony development, including mobile services, and manage multi-year procurement and licensing strategies.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Maintain high-quality documentation across infrastructure, equipment, manuals and risk management.</li><li>Stay current with emerging technologies and propose enhancements that support operational effectiveness.</li><li>Provide support to the broader IT team and contribute to special projects as required.</li></ul><p><strong>Skills & Experience Required</strong></p><ul><li>Microsoft Associate certification in Azure, Microsoft 365 or Microsoft Security.</li><li>Proven experience as an IT Infrastructure Manager or equivalent role within a Microsoft hybrid environment (Entra, Intune, Azure).</li><li>Strong track record delivering IT infrastructure projects and organisational change, such as M365 file migrations, email protection initiatives and legacy-to-Azure transitions.</li><li>Excellent understanding of technical management, information analysis, hardware/software systems and hybrid cloud architectures.</li><li>Expertise in data governance and security principles.</li><li>Hands-on experience with computer networks, including switching, routing, security appliances, installation and administration.</li><li>Ability to combine strategic thinking with effective tactical execution.</li><li>Experience developing and monitoring IT policies and procedures.</li><li>Excellent communication and interpersonal skills, with the ability to engage credibly at all levels.</li><li>Strong people-management skills.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4xMzUyOC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half has partnered with a fast-growing global client based near Chippenham to recruit for a Cyber Security Manager role. Paying up to £95,000 with company bonus and fantastic benefits and remote working (with occasional trips to Chippenham office as and when needed). This is a newly created position where the role is a 50/50 split between strategic oversight and hands-on delivery. It involves direct collaboration with wider IT teams and business stakeholders to ensure secure practices and maintain alignment with business objectives.</p><p><strong>The Role</strong></p><ul><li>Deliver the Global Cyber Security Strategy regionally, aligning with business needs and regulations, and advising leadership on security investments and resource priorities</li><li>Maintain and evolve security tools and platforms (e.g. SIEM/XDR, endpoint protection, gateways), ensuring optimal utilisation and effectiveness.</li><li>Drive the development of threat hunting and vulnerability management practices, ensuring proactive identification and mitigation of risks across systems and infrastructure.</li><li>Track emerging threats and recommend updates to policies, standards, and procedures.</li><li>Oversee daily security operations, including monitoring, vulnerability management, and incident response.</li><li>Lead and mature the regional incident response function, coordinating with global teams on high-severity events and driving continuous improvement.</li><li>Manage regional security governance, including policy reviews, ITSM processes, KPIs, and reporting.</li><li>Act as the primary contact for operational cyber matters, providing clear, timely communication to stakeholders and leadership.</li></ul><p><strong>About You </strong></p><ul><li>Demonstrable experience in cyber security operations, including incident management, threat monitoring, and vulnerability management.</li><li>Familiarity with regulatory frameworks within region and best practices (such as ISO 27001, NIST CSF, Cyber Essentials).</li><li>Professional certifications - CISSP, CISM, ISO27001</li></ul><p><strong>On Offer </strong></p><ul><li>Salary up to £95,000</li><li>Company bonus</li><li>25 days annual leave</li><li>Remote working (occasional visits to office near Chippenham)</li><li>Enhanced pension contribution</li><li>Private medical insurance</li><li>Life assurance - 3x annual salary</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMTQwOTYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Job Title: Office Manager</strong></p><p><strong>Location:</strong> North Somerset / Hybrid<br /> <strong>Salary:</strong> £35,000 - £45,000 per annum DOE</p><p><strong>The Opportunity</strong></p><p>Robert Half are working with a fast-growing business entering an exciting phase of expansion, including a planned move to larger offices in the coming months. The business is seeking a highly proactive and organised Office Manager to act as the go-to person for office operations, administration, IT coordination and business support.</p><p>This is a varied, hands-on role suited to someone who enjoys taking ownership, supporting senior stakeholders, and working across multiple priorities in a growing environment.</p><p><strong>Role Purpose</strong></p><p>Reporting directly to the Finance Director, the Office Manager will support the smooth day-to-day running of the office and wider business operations. The role combines office management, business administration, diary and calendar support, IT coordination and project support, including involvement in the upcoming office move.</p><p><strong>Key Responsibilities</strong></p><p><strong>Office & Business Administration</strong></p><ul><li>Act as the main point of contact for day-to-day office operations and administration.</li><li>Provide diary, calendar and meeting support to the Finance Director, including scheduling, coordination and preparation as required.</li><li>Manage meetings, internal communications and general office coordination.</li><li>Maintain accurate records, filing systems and business documentation.</li><li>Support procurement and ordering of office supplies and services.</li><li>Assist with the preparation of business documents, presentations, proposals and reports, ensuring a professional and consistent brand.</li><li>Provide ad hoc administrative and project support to the Finance Director and wider leadership team.</li></ul><p><strong>IT & Systems Coordination</strong></p><ul><li>Act as the first point of contact for internal IT queries, working closely with the Finance Director and external IT support providers.</li><li>Coordinate IT requirements for new starters, including equipment setup, email and system access.</li><li>Maintain IT asset registers, licences and user access across core business systems (e.g. Microsoft 365, CRM, ERP).</li><li>Support software upgrades, system changes and ongoing improvements.</li><li>Manage mobile phone and telephony contracts, allocations and basic troubleshooting.</li><li>Ensure meeting rooms and office technology are functional, up to date and effective.</li></ul><p><strong>Office Move & Facilities</strong></p><ul><li>Support the Finance Director with the coordination of the upcoming office relocation, liaising with suppliers, IT providers and internal teams.</li><li>Oversee facilities-related matters and ensure the office environment supports productivity and growth.</li></ul><p><strong>General</strong></p><ul><li>Be a proactive, dependable point of contact across the business - the "go-to" person for operational and administrative support.</li><li>Contribute to a collaborative, well-organised working environment.</li><li>Identify opportunities to improve processes, systems and ways of working.</li></ul><p><strong>About You</strong></p><ul><li>Proven experience in an Office Manager, Business Support, Operations or similar role.</li><li>Highly organised, proactive and comfortable supporting a senior stakeholder.</li><li>Confident managing diaries, calendars and competing priorities.</li><li>Tech-savvy, with experience coordinating IT support and business systems.</li><li>Comfortable working in a fast-growing, evolving business.</li><li>Strong attention to detail with a positive, can-do attitude.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Salary up to £45,000 depending on experience</li><li>Hybrid working</li><li>A broad, influential role with real ownership</li><li>Exposure to senior leadership and business-wide projects</li><li>An exciting period of growth, including an office move</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuMTU4MTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Head of Customer Service - FinTech Scale-Up<br /> <br /> Are you an experienced Customer Service leader looking to make your mark in one of Europe's fastest-growing FinTechs? This rapidly expanding, award-winning company is seeking a Head of Customer Service to lead and scale its multi-market operations across the UK and Europe.<br /> <br /> About the Company<br /> This FinTech is transforming the embedded finance space, partnering with leading global e-commerce and payment platforms. Backed by a major private equity firm, the business has achieved over 100% YoY growth since 2020 and continues to expand globally.<br /> <br /> The Role<br /> You will lead an established customer service team to deliver exceptional merchant experiences across phone, email, and live chat. You'll own service strategy, performance management, and process optimisation, working closely with Product, Operations, and Compliance teams to drive continuous improvement.<br /> <br /> About You<br /> * Proven experience leading and scaling Customer Service teams in FinTech or banking/lending.<br /> * Track record managing KPIs, SLAs, and service excellence.<br /> * Strong communication and leadership skills.<br /> * Analytical, proactive, and comfortable in a fast-paced, growth-driven setting.<br /> <br /> What's on Offer<br /> * Competitive salary + performance bonus<br /> * Private medical & dental insurance<br /> * Enhanced parental leave<br /> * Modern Central London office</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbGlhbS5Ccmlja2hpbGwuNTc0NDYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are working with a long standing client to recruit a Cyber Security Manager on a permanent basis. <br /><br /></p><p data-end="372" data-start="345"><strong data-end="370" data-start="345">Key Responsibilities:</strong></p><ul data-end="1211" data-start="373"><li data-start="373" data-end="496"><p data-end="496" data-start="375">Provide expert cyber security guidance, translating control requirements into technical standards and secure baselines.</p></li><li data-start="497" data-end="574"><p data-start="499" data-end="574">Support architectural governance, project reviews, and digital assurance.</p></li><li data-start="575" data-end="674"><p data-start="577" data-end="674">Maintain the technical security roadmap and drive improvements across tooling and capabilities.</p></li><li data-start="675" data-end="811"><p data-end="811" data-start="677">Operate and optimise core security tools (Defender, Sentinel, Tenable, CASB) and track control adoption through KPIs and dashboards.</p></li><li data-end="926" data-start="812"><p data-end="926" data-start="814">Lead and document security initiatives, including hardening guides, architecture diagrams, and evidence packs.</p></li><li data-end="1006" data-start="927"><p data-start="929" data-end="1006">Chair the Cyber Security Working Group and support regional security leads.</p></li><li data-start="1007" data-end="1069"><p data-end="1069" data-start="1009">Assist the Security Architect with deploying new controls.</p></li><li data-end="1211" data-start="1070"><p data-start="1072" data-end="1211">Deliver incident response: triage escalations, coordinate crisis response, provide out-of-hours support, and perform post-incident reviews.</p></li></ul><p data-end="1242" data-start="1213"><strong data-end="1240" data-start="1213">What We're Looking For:</strong></p><ul data-start="1243" data-end="1578"><li data-end="1327" data-start="1243"><p data-start="1245" data-end="1327">Strong communicator with excellent stakeholder engagement and leadership skills.</p></li><li data-end="1427" data-start="1328"><p data-end="1427" data-start="1330">Highly organised, detail-driven, proactive, and able to manage multiple projects independently.</p></li><li data-start="1428" data-end="1528"><p data-end="1528" data-start="1430">Strong analytical and problem-solving ability, with clear and professional documentation skills.</p></li><li data-start="1529" data-end="1578"><p data-start="1531" data-end="1578">Commitment to ongoing professional development.</p></li></ul><p data-start="1580" data-end="1606"><strong data-start="1580" data-end="1604">Required Experience:</strong></p><ul data-start="1607" data-end="2199"><li data-end="1730" data-start="1607"><p data-end="1730" data-start="1609">Degree or equivalent experience plus relevant security certifications (Security+, CEH, CySA+, Cloud Security Engineer).</p></li><li data-start="1731" data-end="1808"><p data-end="1808" data-start="1733">Significant experience in cyber security operations or incident response.</p></li><li data-end="1913" data-start="1809"><p data-end="1913" data-start="1811">Hands-on expertise with Microsoft Defender, Sentinel, Tenable, CASB, and cloud security (AWS/Azure).</p></li><li data-start="1914" data-end="2017"><p data-start="1916" data-end="2017">Proven security project delivery, PowerShell automation skills, and familiarity with IR frameworks.</p></li><li data-end="2097" data-start="2018"><p data-start="2020" data-end="2097">Consulting-style experience providing advisory support to IT/Digital teams.</p></li><li data-end="2199" data-start="2098"><p data-end="2199" data-start="2100">Knowledge of NIST, CIS, ISO, COBIT, OWASP, and willingness to work out of hours/travel when needed.</p></li></ul><p data-start="2201" data-end="2217"><strong data-start="2201" data-end="2215">Desirable:</strong></p><ul data-end="2425" data-start="2218"><li data-end="2371" data-start="2218"><p data-start="2220" data-end="2371">Experience in MxDR/SOC support, security technologies (IDS/IPS, SIEM, firewalls), and compliance frameworks (GDPR, Cyber Essentials+, SOC2, PCI-DSS).</p></li><li data-end="2425" data-start="2372"><p data-start="2374" data-end="2425">Strong understanding of data protection principles.</p></li></ul><p data-is-only-node="" data-end="2558" data-start="2427" data-is-last-node="">If you're a proactive security professional looking to shape and strengthen a growing cyber capability, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjM0ODQwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half have partnered on an exclsuive basis with a growing Pharmaceutical/MedTech organisation in the Greater Manchester area to recruit and IT Manager on a permanent basis.<br /><br />As the IT Manager, you will lead the planning, implementation, maintenance, and security of IT systems, ensuring seamless day-to-day operations. You will work closely with cross-functional teams and external vendors to support secure, scalable, and compliant technology solutions across the organisation. Experience in regulated industries, particularly within healthcare, is highly desirable.<br /><br /><strong>Responsibilities:<br /></strong></p><ul><li>Lead the day-to-day operations of the IT team including the dedicated service desk, infrastructure maintenance and systems management.</li><li>Be responsible for meeting IT Service Desk SLA's and achieving KPI's</li><li>Develop policies and drive process improvement in line with standards such as ITIL and Cyber Essentials.</li><li>Ensure that company policies are implemented, review and maintain procedures and ensure necessary tracking information is captured.</li><li>Lead and manage the IT team Comprising of Senior IT Engineers and an IT Engineer, providing guidance, support, and development opportunities to ensure the team's success and alignment with organisational goals.</li><li>Engage with internal and external stakeholders</li><li>Manage and maintain IT budgets, procurement, and vendor relationships. Own, develop and manage the IT budget, ensuring cost-effective use of resources and services supplied to the business.</li><li>Contribute to and ensure first line security of the organisation IT systems and data through implementing cybersecurity measures.</li><li>Ensure network and system security, ensuring compliance with data protection laws (e.g., GDPR) and any other appropriate regulatory standards.</li><li>Lead IT projects, including Company acquisitions, software and hardware upgrades, migrations, and digital transformation initiatives.</li><li>Covering team absences which may require time filling other team roles, such as commissioning equipment, covering the help desk, technical research and implementation.</li><li>Provide technical support, training and communications to end-users as part of the wider change projects.</li><li>Monitor system performance and implement improvements as needed.</li></ul><p><strong>Experience/Skills required:</strong></p><ul><li>Proven experience in an IT Manager or similar leadership role, preferably within healthcare, life sciences, or medical communications.</li><li>Strong knowledge of cloud-based platforms (especially Microsoft 365, SharePoint, Azure).</li><li>Excellent understanding of cybersecurity frameworks and data protection regulations (e.g. GDPR, ISO 27001).</li><li>Experience supporting hybrid/remote teams using collaboration tools such as Teams, Zoom, and project management systems.</li></ul><p><strong>Salary/logistics:</strong></p><ul><li>£60,000-£70,000 + additional benefits</li><li>Hybrid working - 2/3 days a week on site as standard.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjM0OTg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="80" data-end="210"><strong data-start="80" data-end="117">Senior IT Specialist - Operations</strong><br data-end="120" / data-start="117"> <strong data-end="133" data-start="120">Location:</strong> London (supporting EMEA & AsiaPac) - Hybrid, 3 Days in the Office<br / data-end="167" data-start="164"> <strong data-start="167" data-end="187">Employment Type:</strong> Full-time, Permanent</p><p data-end="501" data-start="212">We are looking for an experienced Senior IT Specialist to join a leading international conferences and events organisation. The company delivers high-level industry conferences attended by global professionals and is continuing to expand its technical capabilities across multiple regions.</p><h3 data-end="527" data-start="503"><strong data-end="525" data-start="507">About the Role</strong></h3><p data-end="936" data-start="528">As a Senior IT Specialist, you will be responsible for maintaining and optimising the organisation's IT infrastructure to ensure performance, security, and reliability. You'll handle advanced operational support, work closely with regional teams, and act as a technical liaison for local vendors. You'll also contribute to key IT projects including system upgrades, migrations, and new technology rollouts.</p><p data-end="1086" data-start="938">This role is ideal for an experienced IT professional who enjoys varied technical work, takes ownership, and thrives in a multinational environment.</p><h3 data-start="1088" data-end="1118"><strong data-start="1092" data-end="1116">Key Responsibilities</strong></h3><p data-end="1160" data-start="1119"><strong data-end="1158" data-start="1119">Infrastructure & Systems Management</strong></p><ul data-end="1464" data-start="1161"><li data-end="1248" data-start="1161"><p data-end="1248" data-start="1163">Maintain and optimise servers, network equipment, storage, and core infrastructure.</p></li><li data-start="1249" data-end="1340"><p data-start="1251" data-end="1340">Deploy, configure, and support hardware and software across EMEA and AsiaPac locations.</p></li><li data-end="1399" data-start="1341"><p data-end="1399" data-start="1343">Implement security and data protection best practices.</p></li><li data-end="1464" data-start="1400"><p data-end="1464" data-start="1402">Perform regular system monitoring, maintenance, and updates.</p></li></ul><p data-end="1492" data-start="1466"><strong data-start="1466" data-end="1490">Operations & Support</strong></p><ul data-end="1781" data-start="1493"><li data-end="1561" data-start="1493"><p data-start="1495" data-end="1561">Provide advanced technical support and resolve escalated issues.</p></li><li data-end="1639" data-start="1562"><p data-start="1564" data-end="1639">Ensure compliance with IT policies, procedures, and regulatory standards.</p></li><li data-end="1717" data-start="1640"><p data-end="1717" data-start="1642">Troubleshoot system and network performance issues and minimise downtime.</p></li><li data-start="1718" data-end="1781"><p data-start="1720" data-end="1781">Maintain technical documentation and configuration records.</p></li></ul><p data-start="1783" data-end="1813"><strong data-start="1783" data-end="1811">Vendor & Project Support</strong></p><ul data-end="2110" data-start="1814"><li data-start="1814" data-end="1892"><p data-end="1892" data-start="1816">Act as technical point of contact for local service providers and vendors.</p></li><li data-start="1893" data-end="1948"><p data-start="1895" data-end="1948">Support procurement decisions with technical input.</p></li><li data-start="1949" data-end="2021"><p data-start="1951" data-end="2021">Contribute to IT projects, including system upgrades and expansions.</p></li><li data-end="2110" data-start="2022"><p data-start="2024" data-end="2110">Provide hands-on implementation support and collaborate with cross-functional teams.</p></li></ul><p data-start="2112" data-end="2149"><strong data-end="2147" data-start="2112">Business & Technical Leadership</strong></p><ul data-start="2150" data-end="2351"><li data-start="2150" data-end="2213"><p data-end="2213" data-start="2152">Support regional business units with their technical needs.</p></li><li data-end="2267" data-start="2214"><p data-end="2267" data-start="2216">Offer guidance and mentorship to junior IT staff.</p></li><li data-start="2268" data-end="2351"><p data-start="2270" data-end="2351">Stay informed on emerging technologies and contribute to strategic discussions.</p></li></ul><h3 data-end="2372" data-start="2353"><strong data-end="2370" data-start="2357">About You</strong></h3><ul data-end="2739" data-start="2373"><li data-start="2373" data-end="2440"><p data-end="2440" data-start="2375">5-7 years' experience in IT Operations or Infrastructure roles.</p></li><li data-start="2441" data-end="2540"><p data-end="2540" data-start="2443">Strong knowledge of server administration, networking, system security, and enterprise systems.</p></li><li data-end="2599" data-start="2541"><p data-end="2599" data-start="2543">Experience with cloud technologies and virtualisation.</p></li><li data-end="2655" data-start="2600"><p data-end="2655" data-start="2602">Excellent troubleshooting and analytical abilities.</p></li><li data-end="2739" data-start="2656"><p data-start="2658" data-end="2739">Strong communication skills and comfortable working across multinational teams.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC43Njk1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-end="186" data-start="63"><strong data-start="63" data-end="88">IT Support Technician</strong><br / data-end="91" data-start="88"> <strong data-start="91" data-end="104">Location:</strong> Central London<br / data-end="122" data-start="119"> <strong data-start="122" data-end="133">Salary:</strong> £35,000 - £40,000<br data-start="151" data-end="154" /> <strong data-end="163" data-start="154">Type:</strong> Full-time, Permanent</p><p data-end="518" data-start="188">A leading, fully regulated financial services firm is seeking an IT Support Technician to join its growing technology team. This is an excellent opportunity for someone with at least 18 months' experience in a helpdesk environment who wants to develop their technical capability within a professional, high-performing environment.</p><p data-end="847" data-start="520"><strong data-end="538" data-start="520">About the Role</strong><br / data-end="541" data-start="538"> You will provide day-to-day technical support to users across the business, ensuring colleagues receive an efficient, friendly and reliable service. The role includes user support, system administration and broader IT operations, with exposure to Microsoft technologies, cloud platforms and security tools.</p><p data-end="875" data-start="849"><strong data-end="873" data-start="849">Key Responsibilities</strong></p><ul data-start="876" data-end="1651"><li data-start="876" data-end="946"><p data-start="878" data-end="946">Desktop support and troubleshooting in a Windows 10/11 environment</p></li><li data-start="947" data-end="970"><p data-start="949" data-end="970">Remote user support</p></li><li data-start="971" data-end="1076"><p data-end="1076" data-start="973">Administration of Active Directory, Exchange Online, Office 365, Azure and other third-party services</p></li><li data-end="1133" data-start="1077"><p data-start="1079" data-end="1133">Support and administration of Microsoft Dynamics CRM</p></li><li data-start="1134" data-end="1177"><p data-end="1177" data-start="1136">Daily systems and infrastructure checks</p></li><li data-end="1247" data-start="1178"><p data-end="1247" data-start="1180">Installing and configuring new hardware, software and peripherals</p></li><li data-end="1272" data-start="1248"><p data-start="1250" data-end="1272">Onboarding new staff</p></li><li data-end="1317" data-start="1273"><p data-start="1275" data-end="1317">Maintaining and managing Windows servers</p></li><li data-end="1393" data-start="1318"><p data-start="1320" data-end="1393">Creating and updating documentation for all IT processes and procedures</p></li><li data-end="1447" data-start="1394"><p data-start="1396" data-end="1447">Business Continuity and Disaster Recovery testing</p></li><li data-start="1448" data-end="1502"><p data-end="1502" data-start="1450">Anti-virus, firewall and cyber security monitoring</p></li><li data-start="1503" data-end="1528"><p data-end="1528" data-start="1505">Backup administration</p></li><li data-end="1565" data-start="1529"><p data-start="1531" data-end="1565">Licensing and printer management</p></li><li data-end="1595" data-start="1566"><p data-end="1595" data-start="1568">Delivering staff training</p></li><li data-start="1596" data-end="1651"><p data-start="1598" data-end="1651">Supporting all other aspects of daily IT operations</p></li></ul><p data-start="1653" data-end="1687"><strong data-end="1685" data-start="1653">Skills & Experience Required</strong></p><ul data-start="1688" data-end="2054"><li data-start="1688" data-end="1782"><p data-end="1782" data-start="1690">Minimum 18 months' IT support experience within a regulated financial services environment</p></li><li data-end="1824" data-start="1783"><p data-start="1785" data-end="1824">Strong desktop troubleshooting skills</p></li><li data-start="1825" data-end="1880"><p data-end="1880" data-start="1827">Excellent analytical skills and attention to detail</p></li><li data-start="1881" data-end="1943"><p data-end="1943" data-start="1883">Strong communication skills with a customer-first approach</p></li><li data-end="1990" data-start="1944"><p data-end="1990" data-start="1946">Calm under pressure, flexible and reliable</p></li><li data-start="1991" data-end="2054"><p data-end="2054" data-start="1993">Good knowledge of Microsoft operating systems (Windows 10/11)</p></li></ul><p data-start="2056" data-end="2148"><strong data-end="2082" data-start="2056">Professional Standards</strong></p><p data-end="2148" data-start="2056">As part of a regulated organisation, you will be expected to:</p><ul data-end="2398" data-start="2149"><li data-start="2149" data-end="2208"><p data-end="2208" data-start="2151">Follow FCA, FSMA and all internal compliance procedures</p></li><li data-start="2209" data-end="2255"><p data-start="2211" data-end="2255">Keep documentation accurate and up to date</p></li><li data-start="2256" data-end="2336"><p data-end="2336" data-start="2258">Maintain CPD and stay informed on relevant legislative and technical changes</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/V2lsbC5TdGVhZC42MzEzNS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Exciting opportunity for applicants with a real interest in cyber security and GRC to join a global business based in Wantage as IT Governance Coordinator, offering excellent development opportunities and chance to support international cyber security initiatives!</p><p> </p><p><strong>The role</strong></p><p>As IT Governance Coordinator, you'll join an international team and support governance, risk & compliance initiatives within cyber security. This will include:</p><ul><li>risk management (risk assessments, maintaining risk register etc.)</li><li>ensuring IT governance, policies, standards and processes are maintained and adhered to</li><li>supporting on an ISO 27001 implementation (maintaining ISMS, supporting audits etc.)</li><li>work closely with IT and infrastructure teams, supporting various cyber security activities (e.g. vulnerability management, incident response etc.)</li></ul><p> </p><p><strong>About you</strong></p><p>Applicants for the IT Governance Coordinator will:</p><ul><li>have experience gained in an IT governance, cyber security or compliance / GRC focused role(s)</li><li>familiarity with ISO 27001 and other frameworks </li><li>excellent attention to detail, strong analytical approach and documentation skills </li><li>strong communicator</li></ul><p> </p><p><strong>On offer</strong></p><p>Competitive salary and benefits including bonus, generous pension, 25 days annual leave, as well as excellent career prospects and professional development. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjY3MjA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p data-start="186" data-end="640">This role invites a detail-ready, systems-aware specialist into a global CRM environment where marketing operations pulse across regions and time zones.</p><p data-start="186" data-end="640">Your focus is to keep CRM programs healthy, tuned, and steadily improving. You will partner with market teams, digital specialists, and technical groups to translate strategy into executable workflows, ensure campaigns run smoothly, and maintain a clear view of data, audiences, and platform behaviour.</p><p data-start="186" data-end="640"><strong>This role requires proven success with Salesforce Marketing Cloud. </strong></p><p data-end="640" data-start="186"> </p><p data-end="1906" data-start="642"><strong>Global CRM Support Specialist Key Responsibilities:</strong><br /> * Serve as the frontline resource for CRM colleagues worldwide, responding to operational and technical questions with clarity and efficiency.<br /> * Coordinate CRM processes end to end, from gathering requirements to confirming delivery timelines and verifying outcomes.<br /> * Guide markets in designing A/B experiments, multivariate tests, and automated journeys that adapt to customer behavior.<br /> * Build and refine audience segments using SQL queries, structured filters, and data relationships.<br /> * Create and maintain dynamic or personalized emails and landing pages in Salesforce Marketing Cloud, overseeing test contacts, content rules, and subscriber groups.<br /> * Perform thorough quality assurance across templates, devices, and browsers to ensure each journey operates consistently.<br /> * Collaborate with technical teams to release new features, integrations, and automations that strengthen reporting and operational agility.<br /> * Produce training guides, how-to notes, and reference materials that help marketing teams work confidently and independently.<br /> * Pinpoint opportunities for streamlined processes, automation gains, and improved use of SFMC's advanced features.<br /> * Support global adoption of emerging CRM practices, tools, and platform updates.</p><p data-start="1908" data-end="2580"><strong>Ideal Global CRM Support Specialist Profile: </strong><br /> * You communicate with precision and can translate difficult technical concepts into friendly, usable explanations.<br /> * You notice anomalies quickly and approach troubleshooting with logical steadiness.<br /> * You understand the essentials of deliverability, including DNS, IP behavior, DKIM, bounce types, and sender reputation.<br /> * You have hands-on experience with A/B tests and iterative optimization based on measurable insights.<br /> * You adapt gracefully to shifting priorities and maintain a steady workflow.<br /> * You manage time effectively and prioritize tasks based on impact and urgency.<br /> * You keep your knowledge fresh by following CRM trends and SFMC enhancements.</p><p data-start="2582" data-end="4308">Global CRM Support Specialist Qualifications & Experience<br /> * Bachelor's or Master's degree in a relevant discipline.<br /> * At least one year of direct experience working inside Salesforce Marketing Cloud.<br /> * SFMC Email Specialist or Administrator certification is a welcomed advantage.<br /> * Strong technical communication and support experience.<br /> * Working knowledge of Journey Builder, Automation Studio, Email Studio, Mobile Studio, and Interaction Studio.<br /> * Familiarity with SQL, AMPscript, HTML, CSS, JavaScript, and SOQL.<br /> * Demonstrated ability to solve complex issues with limited supervision.<br /> * Fluency in written and spoken English.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2Fyb2xpbmUuR3JhaW5nZXIuOTgyNDEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Exciting opportunity for a Systems Manager with strong experience gained in hospitality / retail to join a growing business based near Chipping Norton, offering up to £60,000 DOE.</p><p><strong>The role</strong></p><p>As Systems Manager, you'll be responsible for administering and supporting a variety of hospitality and retail systems. This will include:</p><ul><li>provide day to day support and coordination business systems</li><li>troubleshoot / problem solve technical issues (driving root cause analysis)</li><li>coordinate upgrades, releases etc. </li><li>maintain documentation as well as training and best practice support to users</li><li>work closely with 3rd party vendors </li><li>support on ongoing projects, including roll outs of new systems and applications </li><li>ensure systems are compliant with IT security standards</li></ul><p><strong>About you</strong></p><p>Applicants for the Systems Manager role will have:</p><ul><li>experience of supporting hospitality and/or retail systems, with strong knowledge of the hospitality / retail industries and processes</li><li>experience of hospitality / retail systems (e.g. Opera Cloud, Simphony)</li><li>excellent stakeholder management skills, including experience of working with 3rd party vendors </li><li>excellent coordination and organisation skills, with ability to work on projects</li><li>have access to own car/transport and driving licence, with flexibility to travel to various local sites</li></ul><p><strong>On offer</strong></p><p>Salary of up to £60,000 depending on experience plus excellent benefits.<strong> Note this is an office based role. </strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjE4MTcwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
