Client Services Clerk Jobs in England

Customer Service Administrator

Westbury, Wiltshire
remote
Permanent
26000 - 28000 GBP / Yearly
CUSTOMER SERVICES ADMINISTRATOR Westbury, Wiltshire | Hybrid (3 days office, 2 days home) | £26,000 - £28,000 DOERobert Half is working exclusively with a well-established manufacturing business, a leading name in its sector supplying high-profile clients across retail, art, music, and charity industries. This is a great opportunity for a customer-focused administrator to join a busy, collaborative commercial team.THE ROLEReporting to the Senior Client Services Manager, you'll play a key part in keeping clients happy and the wider business running smoothly. You'll be the link between the customer services department and the rest of the organisation, handling admin, reporting, and day-to-day client queries.KEY RESPONSIBILITIES<ul><li>Answering and directing incoming calls, taking messages where needed</li><li>Responding to daily customer service emails within a 24-hour SLA</li><li>Reviewing and logging customer returns</li><li>Running daily and weekly client stock reports</li><li>Liaising with clients on address issues and updating internal records</li><li>Managing shipping exceptions, including issuing commercial invoice details</li><li>Taking and writing up weekly sales meeting notes</li><li>Providing general admin support to account managers</li><li>Covering for the Digital Account Manager during holiday periods</li></ul>ABOUT YOU<ul><li>Strong attention to detail</li><li>Confident, self-aware, with excellent interpersonal skills</li><li>Comfortable communicating at all levels and building strong working relationships</li><li>A genuine team player</li><li>Good written and verbal communication skills</li><li>Able to juggle multiple tasks and think on your feet</li><li>Strong organisational and time-management skills</li><li>Excellent IT skills, including Microsoft Excel</li><li>Previous customer service experience is desirable but not essential</li></ul>THE PACKAGE<ul><li>Salary: £26,000 - £28,000 DOE</li><li>Hybrid working pattern (Tuesday-Thursday in office, Monday and Friday remote)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzUzNTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-17T10:44:35Z

Customer Service Assistant

Avonmouth, Bristol
remote
Temporary
28000 - 30000 GBP / Yearly
Robert Half are currently supporting a business based in Avonmouth who are in need of short term support as a Customer Services Assistant. This role is office based with parking available. Role: Customer Services Assistant Start date: ASAPDuration: 1 month Location: Avonmouth Money: £28,000 - £30,000 (hourly rate equivalent) Responsibilities- Contacting customers - Updating on current accounts - Sending relevant customer account information Skills/experience needed:- Confident phone manner- Comfortable speaking to customers - Computer literate Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjAyMjY3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-02T16:35:42Z

Customer Service Advisor

Leeds, West Yorkshire
remote
Temporary
12.71 - 13.00 GBP / Hourly
Location: Central LeedsHours: Monday-Friday, 9:00am-5:30pmDuration: Minimum 2 weeksRate: £12.71-£13.00 per hourStart: ASAPJob SummaryRobert Half is working with a leading property management company based in Central Leeds, who are looking for a Customer Service Advisor to join their leasing team on a temporary basis.This is a customer-facing, telephone-based role where you will be speaking with prospective tenants regarding rental properties, arranging viewings and following up with customers to gather feedback.Key Responsibilities<ul><li>Handling both inbound and outbound calls</li><li>Following up on enquiries for available rental properties</li><li>Speaking with prospective tenants and answering their initial queries</li><li>Booking and coordinating property viewings</li><li>Following up after viewings to obtain customer feedback</li><li>Updating internal systems with enquiry and viewing information</li><li>Providing a friendly, professional and positive customer experience</li></ul>About You<ul><li>Immediately available and able to start ASAP</li><li>Confident and personable with an excellent telephone manner</li><li>Comfortable making outbound calls and speaking to customers throughout the day</li><li>Customer-focused with strong communication skills</li><li>Organised and able to manage multiple enquiries</li><li>Previous customer service, call centre, sales, lettings or property experience would be beneficial but is not essential</li><li>Happy to work 5 days per week from the Central Leeds office</li></ul>This is an excellent opportunity for an immediately available candidate with strong communication skills who enjoys speaking with people and is looking for a short-term temporary opportunity.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMjcwNzYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-06T14:01:41Z

Credit Control Clerk

City of London, London
remote
Contract
19 - 21 GBP / Hourly
Robert Half Finance & Accounting are partnering with a leading Tech business in London to recruit an immediate, Interim Credit Control Clerk for 3-6 months.Role:Our client is looking for an immediate interim Credit Control Clerk to assist them for 3-6 months. You will be responsible for following duties:<ul><li>Solely manage a high-volume ledger of approximately 500-700 customer accounts.</li><li>Take full ownership of the credit control and debt collection process across the assigned portfolio.</li><li>Manage a ledger of approximately £2 million, with a strong focus on reducing outstanding and aged debt.</li><li>Proactively pursue 150+ days aged debt, implementing effective collection strategies to recover outstanding balances.</li><li>Work within a high-volume credit control environment, prioritising workload and managing multiple accounts effectively.</li><li>Carry out detailed account reconciliations and resolve discrepancies.</li><li>Investigate and resolve queries, disputes and issues preventing payment.</li><li>Problem-solve complex account and payment issues to drive debt recovery.</li><li>Investigate potential bad debt, identifying root causes and taking appropriate action.</li><li>Maintain accurate account records and ensure all collection activity is documented.</li><li>Work independently and take full responsibility for achieving collection targets and improving debtor performance.</li></ul>Profile:The successful interim Credit Control Clerk will have 3+ years experience. You must be immediate or 1 weeks notice to be considered for this role.Salary & Benefits:This role is paying between £18-£21p/h - DOERobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SGFycnkuU3RvcmV5LjQ1ODk1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-14T08:26:16Z

Accounts Administrator

Didcot, Oxfordshire
remote
Temporary
28000 - 30000 GBP / Yearly
<h1>Finance Administrator - Temporary</h1>Location: Harwell Duration: 3 months Hours: 16-20 hours per week £28,000 (FTE) Robert Half Ltd are currently recruiting for a Finance Administrator to join a business on a temporary 3-month basis. This is a part-time role, working 16-20 hours per week, and would suit an experienced finance administrator. You'll support the day-to-day finance and administration function, working closely with suppliers, customers and internal teams to ensure everything runs smoothly.<h3>Key responsibilities</h3><ul data-spread="false"><li>Raising and sending supplier purchase orders using Sage 50</li><li>Receiving goods and maintaining accurate records on Sage 50</li><li>Processing and coding supplier invoices, ensuring they are matched to purchase orders and delivery notes</li><li>Reconciling supplier statements and resolving any queries</li><li>Raising sales orders and invoices</li><li>Carrying out weekly debtor chasing and supporting timely customer payments</li><li>Liaising with suppliers regarding delivery dates and following up on delays</li><li>Supporting import/export administration and ensuring goods move through customs efficiently</li><li>Providing general finance and site administration support as required</li><li>Maintaining accurate documentation and records</li></ul><h3>About you</h3><ul data-spread="false"><li>Purchase orders and purchase invoices</li><li>Sales orders, invoicing and credit control/debtor management</li><li>Sage 50 (desirable) </li><li>Microsoft Office, particularly Excel/spreadsheets</li><li>Working with suppliers and customers</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuMDkyNzIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-14T10:51:41Z

Credit Control Team Leader

Manchester, Greater Manchester
remote
Permanent
38000 - 40000 GBP / Yearly
Credit Control Team Leader£40,000 | Hybrid | Manchester | 3 days officeRobert Half is partnering with a growing and established business to recruit a Credit Control Team Leader to join its finance function.This is a great opportunity for an experienced credit professional who enjoys leading people, working in a fast-paced environment and taking ownership of a high-volume ledger.You'll manage a team of 6-10 Credit Controllers, with responsibility for performance, development, cash collection and the overall effectiveness of the credit control function. You'll also work closely with the Head of Credit and act as an escalation point for more complex customer and credit matters.What you'll be doing<ul><li>Lead, motivate and develop a team of 6-10 Credit Controllers.</li><li>Set and monitor individual and team collection targets and KPIs.</li><li>Carry out regular ledger reviews and drive improvements in cash collection.</li><li>Manage performance, including coaching, development and addressing underperformance.</li><li>Identify training and development opportunities across the team.</li><li>Manage escalated customer accounts and complex credit issues.</li><li>Assess and manage credit risk, taking action to minimise bad debt exposure.</li><li>Deal with invoice queries and ensure timely resolution.</li><li>Work with customers on payment plans and complex debt situations.</li><li>Ensure credit policies and processes are consistently followed.</li><li>Work with senior stakeholders and support the Head of Credit with wider process improvements.</li><li>Use Excel and financial data to identify trends, risks and opportunities.</li></ul>What we're looking forYou'll ideally have:<ul><li>5+ years' Credit Control experience, with at least 2 years in a leadership role.</li><li>Experience managing a team of 6-10 people.</li><li>Strong experience of performance management and developing team members.</li><li>Experience working with high-volume ledgers.</li><li>Strong understanding of credit risk.</li><li>Experience with insurance and legal exposure within a credit environment.</li><li>Excellent Excel skills and strong numerical ability.</li><li>Experience managing complex customer relationships and working with senior stakeholders.</li><li>A commercial, proactive and results-focused approach.</li><li>Strong communication skills and the confidence to lead from the front.</li></ul>What's on offer?<ul><li>£40,000 salary</li><li>Hybrid working - 3 days in the office</li><li>Leadership responsibility for a team of 6-10</li><li>Opportunity to make a genuine impact on credit performance</li><li>A role with clear responsibility and visibility within the wider finance function</li></ul>If you're an experienced Credit Control Team Leader looking for your next opportunity, apply now or get in touch with Robert Half for more information.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/S2lyc3R5LldvcmRlbi4zNTg1Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-02T16:03:56Z

German Speaking Collections Agent

City of London, London
remote
Permanent
30000 - 33500 GBP / Yearly
German Speaking Collections Agent | Central London | Hybrid | £30k-£33.5k + £7k-10k OTE BonusWe are hiring a German-speaker to join a multi-geo Collections and Recoveries team, supporting both German and UK portfolios.This role focuses on managing arrears, maintaining professional merchant relationships, and agreeing practical repayment solutions.Key Responsibilities<ul><li>Manage collections and recoveries activity across a portfolio of accounts</li><li>Act as a primary point of contact for merchants in arrears</li><li>Handle inbound and outbound calls, as well as written communications</li><li>Manage cases involving higher-value and more complex accounts</li><li>Negotiate repayment solutions balancing customer circumstances and business needs</li><li>Maintain accurate records across multiple systems</li><li>Work closely with colleagues in a team-based environment</li></ul>Ideal Candidate<ul><li>Fluent in German and English (written and verbal)</li><li>Background in credit control or collections advantageous but not essential - this role offers training for complete beginners</li><li>Confident communicator with strong negotiation and listening skills</li><li>Good attention to detail and data accuracy</li><li>Comfortable handling challenging conversations</li></ul>Benefits<ul><li>Competitive salary plus equity participation</li><li>Private medical and dental cover</li><li>Enhanced parental leave</li><li>Modern Central London office with on-site gym and other amenities</li><li>Subsidised meals and wellbeing initiatives</li><li>Collaborative, results-focused working environment</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um9iaW4uSG9iYnMuOTUwODIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-02T07:11:45Z

7 results for Client Services Clerk in England