<p><strong>First line support | 5 days a week in the office | London | Permanent</strong></p><p><strong> The Role</strong></p><p>As a 1st Line Support Engineer, you'll be the first point of contact for internal IT support, ensuring employees receive fast, effective assistance across hardware, software, networks, and workplace technology. This is a hands-on position where you'll have real visibility across the business and the opportunity to develop your technical skills within a collaborative environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide 1st line IT support to users across multiple offices</li><li>Manage and resolve incidents and service requests through the ITSM platform Configure, maintain and troubleshoot laptops, mobile devices, printers and AV equipment</li><li>Support meeting room technology, including Microsoft Teams Rooms Install, update and maintain software applications Manage user accounts and permissions across Microsoft 365 and Azure Active Directory</li><li>Assist with network connectivity issues across enterprise environments</li><li>Maintain IT asset records and documentation</li><li>Deliver a high level of customer service and user communication</li><li>Escalate complex issues when required while ensuring accurate documentation</li></ul><p><strong>What We're Looking For</strong></p><ul><li>Previous experience in a 1st Line Support, Service Desk or IT Support role Good troubleshooting and problem-solving skills</li><li>Experience supporting Microsoft 365 environments</li><li>Strong communication and customer service skills</li><li>Ability to manage multiple tasks and priorities effectively A proactive, organised and detail-oriented approach to work</li></ul><p>This role will allow you to join a growing and innovative business where you'll gain exposure to a wide range of technologies, develop your technical skills, and build your career within a supportive and collaborative IT team.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi45Nzg5OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-pm-slice="1 1 []">Robert Half are supporting a leading global technology organisation within the entertainment and media industry in the appointment of an experienced Systems Administrator to join their IT function.</p><p>This role will play a key part in maintaining, securing and improving the organisation's global IT infrastructure, with a focus on cloud platforms, identity management, networking and automation. You will work closely with international IT teams to ensure systems remain secure, reliable and scalable, while driving operational improvements across a complex technology environment.</p><h3 data-pm-slice="1 3 []">Role</h3><ul><li>The Systems Administrator will be responsible for the administration, maintenance, security and continuous improvement of the company's global IT infrastructure and core systems.</li><li>Ensure the reliability, availability and performance of cloud platforms, identity services, networking and enterprise applications.</li><li>Provide advanced technical support and act as an escalation point for complex infrastructure and systems issues.</li><li>Work closely with global IT teams, Desktop Engineering and Information Security to maintain a secure, scalable and efficient IT environment.</li><li>Drive automation, standardisation and operational improvements across the organisation.</li></ul><h3>Key Responsibilities</h3><ul><li>The Systems Administrator will administer and support Microsoft 365, Microsoft Entra ID, Google Workspace and other enterprise SaaS platforms.</li><li>Manage identity and access management, including SSO, MFA, conditional access, user provisioning and access permissions.</li><li>Maintain Windows Server, Linux and cloud infrastructure environments where applicable.</li><li>Support core networking services, including DNS, DHCP, VPN, firewalls, Wi-Fi and network connectivity.</li><li>Monitor infrastructure performance, availability, security and capacity.</li><li>Manage system patching, vulnerability remediation, backups and disaster recovery processes.</li><li>Develop PowerShell, Bash and Python scripts to automate administration, reporting and operational workflows.</li><li>Manage integrations between enterprise applications using APIs, SAML, OAuth and SCIM.</li><li>Provide Tier 2 and Tier 3 support, troubleshooting complex infrastructure, authentication and application issues.</li><li>Implement system hardening, security controls and compliance requirements in collaboration with Information Security.</li><li>Support automated employee onboarding, offboarding and access management processes.</li><li>Lead and participate in infrastructure upgrades, cloud migrations, system deployments and global IT projects.</li><li>Maintain technical documentation, system configurations, operational procedures and infrastructure diagrams.</li><li>Work with international IT teams and third-party vendors to resolve incidents and implement global standards.</li><li>Identify recurring technical issues, perform root-cause analysis and implement long-term solutions.</li></ul><h3>Company</h3><ul><li>Global organisation with employees and IT operations across multiple international locations.</li><li>Predominantly macOS-based environment, supported by Windows and cloud-first technologies.</li><li>Collaborative IT function working across Desktop Engineering, Systems Administration and Information Security.</li><li>Strong focus on security, automation, standardisation and operational excellence.</li><li>Opportunity to contribute to global infrastructure improvements, technology initiatives and the ongoing development of the company's IT environment.</li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjE3OTk3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p style="margin: 0in; font-family: Calibri; font-size: 20.0pt;">Contract - IT Technician </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Competitive Day rate</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Location: on site Hybrid working</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Start: ASAP</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Based in Didcot</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">The Opportunity</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">We are looking for a friendly, customer-focused IT Service Desk Analyst to provide short-term cover for a busy internal IT team.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">This is a hands-on, varied service desk role where the priority will be keeping tickets moving, resolving day-to-day technical issues and ensuring a consistently high standard of IT support for colleagues across the business.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The successful candidate will be approachable, proactive and confident communicating with users at all levels, with the ability to troubleshoot common IT issues and escalate more complex problems where necessary.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 16.0pt;">Key Responsibilities</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Acting as the first point of contact for internal IT support queries.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Logging, managing and resolving service desk tickets, ensuring issues are dealt with promptly.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing 1st line and some 2nd line technical support.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting Microsoft Office 365 administration and troubleshooting.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Carrying out remote troubleshooting and resolving common technical issues.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Building and configuring machines for new and existing users.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Providing on-site support for AV-related issues, including meeting room and equipment troubleshooting.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting general hardware, software and connectivity issues.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintaining excellent customer service and keeping users updated on progress.</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Escalating more complex technical issues when required.</li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">If you are interested apply as soon as possible.</p><br><br><br><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjA2Njc0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half has partnered with a growing, high-performing technology organisation looking to add an additional Desktop Support Engineer to the team in London.</p><p>They are looking for the Desktop Support Engineer to deliver critical IT support within a fast-paced, client-focused environment. This is an on-site role in Central London, with occasional travel to other locations.</p><p>You'll provide hands-on support, act as a technical escalation point, and ensure a high-quality, responsive service across a busy service desk.</p><p><strong>Key Responsibilities </strong></p><ul><li>Deliver 1st/2nd line desktop support and resolve incidents quickly Act as an escalation point for complex technical issues</li><li>Manage tickets effectively, ensuring regular updates and timely resolution Support user onboarding/offboarding and maintain service standards.</li><li>Respond to monitoring alerts, incidents, and security issues Maintain documentation and improve processes.</li><li>Support patching, licensing, and vulnerability management Work closely with stakeholders and conduct service reviews</li></ul><p><strong> Requirements</strong></p><p>Proven Desktop Support / IT Support experience</p><p>Strong Microsoft stack (AD, Azure AD, Windows, M365) Experience with ITSM tools (ConnectWise desirable)</p><p>Basic networking knowledge (LAN, firewalls, troubleshooting)</p><p>Strong communication and customer service skills</p><p>Highly organised with a proactive, problem-solving mindset</p><p><strong>Package</strong></p><ul><li>£40,000-£45,000 salary 33 days holiday + flexible options Ongoing training and certifications</li><li>Device allowance scheme</li><li>Regular company events</li><li>Ideal for someone looking to step into a hands-on role with real impact in a critical support environment.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RXJpay5Pc21hbi44NTYyNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half is recruiting a Business Analyst for our client near Hatfield, on a Fixed Term contract basis to cover maternity. </p><p>The Business Analyst is a pivotal position that bridges the business and technology functions, supporting the delivery of projects and the smooth running of day-to-day systems. Working closely with project managers and cross-functional teams, the role analyses business processes as part of project requests, gathers and documents requirements, leads testing, and produces reporting that supports benefit realisation. </p><p>Alongside this, the Business Analyst provides second-line technical support and helps maintain key systems, end-user devices, and vendor relationships, operating within a regulatory environment. </p><ul><li>Experience with tools such as Microsoft Visio, Power BI, Power Automate, and SharePoint for analysis, documentation, and process automation.</li><li>Involvement in system upgrades, digital transformation, and working with third-party vendors or partners.</li></ul><p>The Business Analyst will be hired on a Fixed Term Contract basis for a period of at least 12 months, it is paying competitively and is considered an urgent requirement. </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/amFtZXMuZWxsaXMuNzA3MzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p><strong>Interim Head of Legal</strong></p><p><strong>6 month fixed term contract</strong></p><p><strong>Asset Finance firm</strong></p><p><strong>London - Hybrid working</strong></p><p> </p><p><strong>The role:</strong></p><p>Sales & Commercial Support</p><ul><li>Act as the first point of contact for all customer and introducer-facing documentation amendments and new requests. Maintain and update the suite of approved customer and introducer documents to reflect changes in legislation and market practice and ensure they are fit for purpose.</li><li>Visit customers and introducers where required, supporting Sales in documenting framework agreements to build relationships for future business.</li><li>Where necessary, review and finalise European structures and paperwork supporting new products and framework agreements.</li><li>Ensure the registration of charges at Companies House, maintain the outstanding documents list, and register the receipt of documents.</li></ul><p>Legal Counsel & Security.</p><ul><li>Ensure legal security and participate in the prevention of legal operational risks</li><li>Review, update, and ensure all local Legal Policies and Procedures are fit for purpose.</li><li>Define and implement internal service agreements or contractual policies with main internal clients, especially the Sales department</li><li>Define a mapping of local legal risks, establish an action plan to control these risks, and identify/deliver training needs.</li><li>Provide regular training to the business to ensure contractual documentation is used in the right context and completed correctly.</li><li>Ensure continuous legal watch; inform local management, business lines, support functions, and the Legal/Compliance teams of any draft or changes in laws, regulations, or case law, drawing appropriate conclusions and action plans.</li><li>Maintain regular exchanges with other legal departments.</li></ul><p>Litigation</p><ul><li>Handle and supervise all pre-litigation and litigation files</li><li>Provide legal support in hard arrears cases, including processing statutory demands, preparing witness statements, and maintaining disclosure packs.</li><li>Submit court forms, applications, and draft tailored letter templates for specific legal cases.</li><li>Provide local Management and the General Counsel with legal opinions on risks of conviction in major litigation risks.</li></ul><p> </p><p>Management</p><ul><li>Recruit, manage, and coach the UK legal team</li><li>Manage relationships with external legal firms, seeking specialist external advice when necessary, and act as the principal point of contact.</li><li>Ensure the legal department is fully integrated into the crisis management teams and the business continuity plan</li></ul><p>Requirements:</p><ul><li>Qualified Lawyer (UK law expertise is essential) with solid experience as a Senior Lawyer or Head of a Legal department.</li><li>Experience in the equipment leasing/financing sector, banking, or financial services is highly preferred.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjQxMDI3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Exciting opportunity to join a growing business based in Oxford as an IT Support Technician, offering up to £29,000 plus excellent benefits and career development opportunities</p><p><strong>The role</strong></p><p>As IT Support Technician, you'll be responsible for:</p><ul><li>supporting internal customers with IT requests, managing / updating tickets </li><li>troubleshooting day to day software, hardware and connectivity issues </li><li>setting up computers, mobile devices and software </li><li>escalating complex issues to senior members of the team </li><li>maintaining records and documentations, as well as ensuring that IT equipment is stored/dispatched in efficiently</li></ul><p><strong>About you</strong></p><p>Applicants for the IT Support Technician role will have:</p><ul><li>excellent written and verbal communication and customer service skills with a friendly and helpful approach </li><li>strong attention to detail and an analytical mindset suited to troubleshooting / fault finding </li><li>familiarity (and ideally hands-on/office experience) with Windows 11, M365, Active Directory, Entra ID, cyber security, general networking</li><li>flexibility and willingness to work in an office based environment, and a valid driving licence for occasional travel to other sites</li></ul><p><strong>On offer</strong></p><p>Salary of up to £29,000 DOE plus excellent benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjUzMDg3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are exclusively working with a long-established, family-focused business in the heart of the Cotswolds to recruit a Payroll Administrator. The company is growing and modernising, and it's investing in its people and services while staying true to its community values. You'll be the go-to person for accurate weekly payroll data. You'll also give the wider operations team practical administrative support, so this suits someone who likes variety and being close to the day-to-day.</p><p><strong>Payroll Administrator</strong><br /> <strong>Salary:</strong> £35,000 per annum<br /> <strong>Location:</strong> Bourton-on-the-Water, Cotswolds<br /> <strong>Contract:</strong> Permanent, 40 hours per week, Monday to Friday</p><p><strong>Key responsibilities</strong></p><ul><li>Prepare and submit accurate weekly operational and payroll data for frontline colleagues</li><li>Check clocking records against scheduled duties, investigating and resolving any discrepancies</li><li>Manage holiday allocation for colleagues in line with business needs</li><li>Act as a first point of contact for colleague queries by phone, email and in person</li><li>Work closely with HR on colleague administration, including starters, leavers and employee updates</li><li>Support day-to-day site operations, assisting the operations team when required</li><li>Handle justified complaints through informal discussions</li><li>Order and distribute uniform, and maintain the related records</li><li>Manage petty cash, prepaid cards, cash machine issues and cash variances</li><li>Keep accurate records, update internal systems and complete general administrative duties</li><li>Support the wider team and promote company values at all times</li></ul><p><strong>About you</strong></p><ul><li>Experience in payroll administration, including checking and correcting payroll data</li><li>Experience working within a finance team</li><li>Strong Excel skills and familiarity with rota systems</li><li>Strong communication and teamwork skills, with excellent attention to detail</li><li>Able to prioritise your workload, meet deadlines and work independently</li><li>Reliable, punctual and flexible when the business needs it</li></ul><p><strong>What's on offer</strong></p><ul><li>£35,000 per annum</li><li>Holiday purchase scheme</li><li>20 days' annual leave plus bank holidays</li><li>Pension scheme</li><li>Lifestyle benefits</li><li>Employee assistance programme</li><li>Career development opportunities within the wider group</li></ul><p><strong>How to apply</strong></p><p>Robert Half is working exclusively with the company on this role. To apply, please send your CV via the link or contact the Oxford office for a confidential conversation.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4zNzIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p><strong> FINANCIAL CONTROLLER - SOUTHAMPTON</strong></p><p>I am excited to be the exclusive recruitment partner to this incredible retail brand that has risen from founder lead start up to almost 50 stores nationwide in six years! They have ambitious plans to dominate the UK market through both acquisition (several currently in play) and organic growth, and now need to recruit their first ever Financial Controller to insource finance, put all processes and systems in from scratch, work through historical issues around stock control, VAT, credit control, supplier payments and take them through their first ever audit, whilst integrating in acquisitions, building your own team, developing a technology strategy and delivering it.<br /> <br /> Every day will be a different challenge, and the ownership want to grow at pace, so be ready for an incredible journey towards a sale process in the future!<br /> <br /> This role is based at their Southampton HQ with the opportunity to work from home 3 days a week, and can offer up to £90k P/A plus bonus and benefits.<br /> <br /> It would ideally suit a qualified accountant with strong technical knowledge, and eye for detail, an innovative nature and the confidence to present to C-suite.</p><p><strong>Duties:</strong></p><ul><li>To insource all financial accounting and tax activities from their outsourced provider</li><li>To map out resource, and begin to build out a finance team inhouse</li><li>Responsible for ensuring the completion of monthly management accounts, in line with Group deadlines</li><li>Responsible for the integrity of the balance sheet through regular monthly reconciliations and reviews</li><li>Co-ordinating the management of cash flow and cash flow projections across the business</li><li>Ensure the business follows all required internal procedures and legislation</li><li>Own the annual audit, liaising with the external auditors and other stakeholders</li><li>Drive the month end review process and year end close to gain clear understanding of P&L, Cashflow and Balance Sheet performance Financial Planning & Analysis</li><li>Preparation of annual financial budgets and periodic forecasts for P&L, balance sheet and cashflow</li><li>Improve and embed 'FP&A' quality reporting across the leadership</li><li>Support Head of commercial finance in improving the quality of commercial insight / commentary of business performance and developing "business partnering" capability</li><li>Prepare and deliver commercial performance reports for internal and external stakeholders</li><li>Drive improvements in reporting tools and processes to ensure accurate, timely data</li><li>Develop and extend the use of a fit for purpose ERP and related technology tools across the group companies, to improve financial insight and monthly reporting</li><li>Work with other Teams to standardise and streamline operations through process and systems changes</li><li>To support M&A activities, and integrate acquisitions</li></ul><p><strong>Benefits:</strong></p><ul><li>A highly competitive base salary of between £75,000 and £90,000 p/a based on the candidate's experience.</li><li>A performance related bonus of up to 15%</li><li>4% contributory pension</li><li>25 days holiday</li><li>WFH flexibility 2-3 days per week</li><li>Discounts on products</li><li>Other great benefits on application</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuNDI4OTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>Robert Half are pleased to be partnering with an established organisation based in <strong>Kidlington</strong> to recruit a <strong>Senior Management Accountant</strong> (Finance Manager). The Senior Management Accountant will receive a base salary up to <strong>£56,300</strong> along with an attractive benefits package including <strong>mostly remote working</strong>; 1-2 days a week in the office max.</p><p> </p><p>This role is in the <strong>public sector</strong>; however, the hiring manager has <strong>no preference</strong> between <strong>public and private sector</strong>.</p><p> </p><p>This role will have 3 direct reports. <strong>Strong leadership</strong> is highly desirable for the role.</p><p> </p><p><strong>Primary responsibilities; </strong></p><p> </p><ul><li>Own the month-end process, ensuring timetables are adhered to and producing accurate management accounts and reporting packs, including outturn and commentary, within agreed SLAs.</li><li>Oversee compliance and income generation, leading on grant returns and working with business leads to ensure accuracy, meet deadlines and maximise cost recovery opportunities.</li><li>Ensure relevant financial analysis, information requests and statutory returns are completed accurately and within deadlines.</li><li>Maintain and update the fixed asset register to support year-end close, ensuring compliance with capital policies and accounting standards.</li><li>Manage, develop and coach direct reports, setting clear objectives, supporting personal development and recognising achievements.</li><li>Review balance sheet reconciliations to ensure financial controls are maintained.</li><li>Support the preparation of annual accounts and external audit, assisting the Finance Operations Manager in delivering the year-end timetable.</li><li>Ensure financial processes and procedures are followed, proactively identifying improvements and supporting continuous development, systems enhancements and upskilling across the team.</li></ul><p> </p><p><strong>Key experience and attributes; </strong></p><p> </p><ul><li>Qualified/Part-qualified accountant to maintain professional standards and continuous development. Or qualified by experience.</li><li>Extremely analytical with strong Excel skills and the ability to interpret and analyse data, identifying and highlighting trends to infer meaning and facilitate action.</li><li>Proven line management experience and ability to coach and mentor staff.</li><li>Good communication and co-ordination skills with a customer-focused and results driven mentality.</li><li>Strong presentational skills and the ability to explain financial results and outputs to senior management.</li><li>Demonstrable experience of leading and supporting change and driving process improvement.</li><li>Demonstrate attention to detail and taking ownership of outputs.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Sm9yZGFuLldlc3QuNzAzNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p data-pm-slice="1 3 []">We are seeking an experienced IT Manager to lead a small technical team and oversee IT infrastructure, systems and support services across a multi-site organisation. This is a permanent role paying up to £63,500 plus company car, with hybrid working after successful completion of probation.</p><p>This is a hands-on leadership role, combining day-to-day operational responsibility with project delivery, team development and continuous improvement. You will work closely with business systems colleagues to ensure technology supports business performance, security and efficiency.</p><p><strong>Key Responsibilities</strong></p><ul data-spread="false"><li><p>Lead, mentor and develop the internal IT team, promoting accountability and continuous improvement.</p></li><li><p>Oversee IT support, service desk operations and service level agreements.</p></li><li><p>Manage IT infrastructure, including servers, networks, applications, devices and communications.</p></li><li><p>Plan and deliver IT projects, managing resources, budgets, suppliers and timescales.</p></li><li><p>Support IT strategy, technology improvements and business transformation initiatives.</p></li><li><p>Maintain cyber security, data protection, system updates and IT governance.</p></li><li><p>Develop and test business continuity and disaster recovery arrangements.</p></li><li><p>Provide hands-on technical support and troubleshooting when required</p></li></ul><p><strong>About You</strong></p><ul data-spread="false"><li><p>Strong knowledge of Microsoft technologies, including Windows Server, Microsoft 365, Azure/Entra ID, Active Directory, SharePoint Online and SQL Server.</p></li><li><p>Good understanding of networking, storage, virtualisation and remote desktop technologies.</p></li><li><p>Knowledge of cyber security, GDPR and IT governance.</p></li><li><p>Proven IT project management and service delivery experience.</p></li><li><p>Strong leadership, communication, organisational and problem-solving skills.</p></li><li><p>A proactive, hands-on approach with a focus on ownership and continuous improvement.</p></li></ul><p><strong>On Offer</strong></p><ul><li>Salary up to £63,500</li><li>Company car</li><li>Hybrid working - 3 days a week in Melksham</li><li>Competitive benefits</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Um94eS5MYXcuMzU2MTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p class="isSelectedEnd">Robert Half Technology are assisting a growing technology organisation to recruit an IT Manager on a contract basis. 6-month minimum contract. Part-time working - 3 days per week. Hybrid working - London based. ASAP start.</p><p class="isSelectedEnd"><strong>Role</strong></p><ul data-spread="false"><li>The IT Manager will manage and maintain the organisation's IT environment, ensuring reliable, secure and efficient day-to-day operations.</li><li>Manage the company's macOS and Apple device estate, including device enrolment, configuration, application deployment, patching and compliance.</li><li>Administer endpoint management platforms including Microsoft Intune and JAMF, supporting device provisioning and lifecycle management.</li><li>Manage Microsoft 365 and Entra ID, including users, groups, permissions, licensing, MFA, SSO and Conditional Access.</li><li>Provide hands-on IT support across hardware, software, endpoint, identity and access issues.</li><li>Manage onboarding and offboarding processes, including user accounts, access and device provisioning.</li><li>Maintain IT assets, software records, documentation, processes and support procedures.</li><li>Support IT security and compliance requirements, ensuring devices and users remain appropriately managed and secure.</li><li>Identify opportunities to improve and automate IT processes, including device provisioning, reporting and routine support activities.</li></ul><p class="isSelectedEnd"><strong>Profile</strong></p><ul data-spread="false"><li>The IT Manager will have strong experience in IT Support, IT Operations, Endpoint Management or a similar role.</li><li>Strong hands-on experience supporting macOS and Apple devices.</li><li>Experience with Microsoft Intune, JAMF or other MDM technologies.</li><li>Strong Microsoft 365 and Entra ID / Azure AD experience.</li><li>Good understanding of MFA, SSO, Conditional Access and identity management.</li><li>Experience with Apple Business Manager and automated device enrolment would be advantageous.</li><li>Excellent problem-solving and troubleshooting skills, with strong attention to detail.</li><li>Strong communication and organisational abilities, with the ability to work effectively independently and as part of a wider team.</li></ul><p class="isSelectedEnd"><strong>Company</strong></p><ul data-spread="false"><li>Growing technology organisation with offices in London</li><li>Hybrid working - 3 days per week, part-time</li><li>6-month minimum contract</li><li>ASAP start</li></ul><p class="isSelectedEnd"><strong>Salary & Benefits</strong></p><p>The contract rate is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/QWxmaWUuUm93ZXR0LjAzNjQ1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>The Permanent Division of Robert Half is recruiting for an IT Support Specialist on behalf of a specialist sales and service business with offices in Bedford</p><p>The Role</p><p>As IT Support Specialist you will take responsibility for helping across business systems, software and processes and needs someone with strong technical understanding of computer systems, training, implementation, best-practices, and technical problem solving. This full-time, onsite role will maintain operation of the local office, regional offices and warehouses, and remote users. This includes new laptop preparation and upgrades, break/fix, peripheral support, asset inventory, and assistance with server, network, phone system, and audio-visual equipment.</p><p>Day to day duties will consist of:</p><ul><li>Ensure that appropriate measures are taken to keep the enterprise-wide network available to users. Implement new technologies to improve performance and provide the latest tools to access company information. Carry out responsibilities as instructed by more senior staff within the IT Infrastructure and Operations team.</li><li>Provide remote support for locations in EMEA, APAC, and North America, working collaboratively with IT staff to ensure continuity of service. Must be capable of working independently and escalating issues to other team members as necessary.</li><li>Create and maintain documentation and perform technical training to assist end users and team members.</li><li>Develop and assist in the rollout of strategic corporate initiatives and system changes, which may include office moves, mass system upgrades, hardware inventory and lifecycle support, and special projects.</li><li>Improve existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications.</li><li>Perform application deployment and system imaging leveraging Microsoft System Center Configuration Manager (SCCM).</li><li>Support endpoint vulnerability management through security related applications (e.g., anti-virus, vulnerability scanning, & patch management)</li><li>Participate in support activities and enhance daily operations including opening and closing procedures and uphold all corporate and IT Policies and Procedures regarding software, hardware, and equipment use and allocation within the company.</li><li>Responsible for maintaining and troubleshooting client devices, PCs, thin clients, printers, and other peripherals.</li><li>Maintain network and system documentation, including network diagrams, facility location diagrams, system specific installation procedures, and procedural documentation. Maintain documentation of all IT related equipment, inventory management and company assets.</li></ul><p>Your Profile</p><p>You will ideally have a degree in computer science or engineering technology or suitable work experience with aptitude and ability across operation systems like Microsoft Windows 10, iOS and Android and also experience of warehouse equipment, barcode printing and scanners etc. This is a role 5 days in the office in Bedford.</p><p>Salary</p><p>Role of IT Support Specialist based in Bedford is offering a salary of £45-50K + Benefits</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGVhbi5QdWxsZW4uMDYxNzguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p dir="ltr">Robert Half is partnering with a global, multi-site group to find an interim Project Accountant for its finance team. Several global projects are underway and additional support is now required.</p><p dir="ltr">You'll take over project accounting from day one, become the finance lead on two major transformation programmes, and support a newly promoted Finance Manager.</p><ul><li><strong>Interim Project Accountant</strong></li><li>Gloucester (hybrid, 2 days on site)</li><li>6 months, immediate start</li><li>Competitive day rate</li></ul><p dir="ltr"><strong>What you'll be doing:</strong></p><ul dir="ltr"><li>Acting as finance lead on a large Capex programme with central costs recharged to operating companies</li><li>Supporting a global hardware rollout programme, including cost tracking, projections and quarterly spend reporting</li><li>Reviewing cost lines in detail and building the case for Capex vs Opex treatment, working with Group external reporting</li><li>Putting together the financials for business cases and costings on new projects</li><li>Month end: accruals, prepayments and reporting</li><li>Presenting the numbers at steering committees</li><li>Partnering with technology, procurement, deployment teams and operating companies across the group.</li><li>Deputising for the Finance Manager when needed</li></ul><p dir="ltr"><strong>What you'll bring</strong></p><ul dir="ltr"><li>Hands-on project accounting experience, ideally on internal or corporate projects such as IT, ERP or other capital programmes. Strong management accountants with deep cost management experience will also be considered</li><li>Sound judgement on Capex/Opex treatment</li><li>Confidence challenging stakeholders on how costs are treated</li><li>Experience of working across functions and countries, and of prioritising a high volume of requests</li><li>The ability to pick things up quickly and take ownership from the start</li><li>Experience in a large, complex group (preferred)</li></ul><p dir="ltr">For more information or to apply, please apply directly to this advert or email </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmVuLndpbGxpYW1zLjg5OTE0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p>Robert Half are working in partnership with a reputable, continuously growing company in Cirencester to recruit a Credit Controller role on a full-time permanent basis. This is a great opportunity for a proactive and organised Credit Controller to join their Finance team. This role is key to reducing outstanding debt, supporting company policies, improving cash flow, and ensuring timely payment collection while maintaining strong customer relationships. The successful candidate will be responsible for managing customer accounts, resolving payment queries efficiently, and providing vital support to the wider Finance function and business growth. The salary is up to £30,000 plus hybrid working and other excellent benefits. </p><p> </p><p><strong>The Role</strong></p><p> </p><p>The main duties of the role will consist of:</p><p> </p><ul><li>Chase outstanding payments by telephone and email, agree payment dates, and maintain accurate records of customer conversations.</li><li>Managing debtor communications in line with company credit control policy, including sending reminder letters, copy invoices, and proof of delivery documents.</li><li>Issuing sales invoices and credit notes to maintenance customers and submit invoices and credits through customer portals.</li><li>Posting cash receipts accurately and carry out general customer account administration, including credit account applications.</li><li>Liaising closely with Sales Teams to resolve customer queries and disputes promptly while maintaining positive customer relationships.</li><li>Processing credit checks, report on debtor status to the Assistant Finance Manager, and provide cover across Accounts Receivable and other finance functions as needed.</li></ul><h3> </h3><p><strong>About you..</strong></p><p> </p><p>To be considered for the Credit Controller role, you must ideally possess the following skills/experience:</p><p> </p><ul><li>Must have 2+ years within credit control or accounts receivable.</li><li>Confident communicating with customers by phone and email.</li><li>Highly organised with strong attention to detail.</li><li>Able to manage queries and disputes professionally and efficiently.</li><li>Comfortable working collaboratively with internal stakeholders.</li><li>Able to prioritise workload and meet deadlines in a fast-paced environment.</li></ul><p> </p><p><strong>Salary & Benefits</strong></p><p> </p><ul><li>£28,000 - £30,000 annual salary</li><li>Hybrid working; 2 days from home, 3 days on site</li><li>Pension scheme </li><li>25 days annual leave</li><li>Life assurance </li><li>On site parking</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy4yODc0Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p>Robert Half are recruiting an Italian or French speaking Accounts Receivable Clerk on a permanent basis in Swindon. You will take ownership of the receivables for two Italian sites, supporting the business in collecting cash, managing risk and keeping customer relationships strong. This is a great opportunity for a language-skilled finance professional to build a career within an international, multi-functional finance team.</p><p><strong> </strong></p><p><strong> </strong></p><p><strong>Responsibilities</strong></p><p>The Accounts Receivable Clerk will be responsible for a range of duties including but not limited to:</p><ul><li>Taking ownership of two Italian sites and their AR ledgers</li><li>Managing the collection of country receivables</li><li>Setting up new customers</li><li>Assessing and managing risk on credit lines</li><li>Holding debtor ageing meetings with local customer service teams, sales and finance controllers, discussing customer status and helping where needed</li><li>Reporting weekly debtor data, including actual and projected bad debt</li><li>Managing month-end close and completing reconciliations between Accounts Receivable and the General Ledger</li><li>Completing weekly GL uploads</li><li>Partnering with other functions across the European SSC</li></ul><p><strong> </strong></p><p><strong> </strong></p><p><strong>Key Requirements:</strong></p><ul><li>Fluent Italian or French language skills.</li><li>Previous experience in a Finance or Accounts Receivable or Credit Control role, preferably within an international company.</li><li>Strong communication and customer relationship management skills.</li><li>Proven ability to manage collections, resolve account queries and reduce overdue debt.</li><li>Strong Excel knowledge and skills.</li><li>Experience in a shared service or multinational environment is beneficial.</li></ul><p> </p><p> </p><p><strong>Benefits:</strong></p><ul><li>£30,000 - £35,000 base salary.</li><li>Office based during the initial training period</li><li>Following successful completion of training, hybrid working of 3 days in the office and 2 days from home</li><li>28 days annual leave + bank holidays.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmNsZW1lbnRzLjU3ODU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
<p><strong>Internal Audit Manager - IT | Major Infrastructure & Energy | Central London (Hybrid Working) | £76,000-£86,000 + Bonus + Benefits | Permanent Role</strong></p><p> </p><p>Robert Half are partnering with a leading UK infrastructure and energy organisation with a diverse and evolving operational landscape.</p><p> </p><p>As the business continues to evolve, its Internal Audit function is growing, creating an excellent opportunity for an experienced Internal Audit Manager - IT to join a high-impact team and help strengthen technology governance, risk management and internal controls.</p><p> </p><p>This is a hands-on management role where you'll lead multiple audit engagements across IT governance, cyber security, digital transformation and technology risk. You'll oversee audit quality, manage and develop audit professionals, and work closely with senior stakeholders to provide clear, evidence-based insight that supports decision-making and strengthens the control environment.</p><p> </p><p>📊 <strong>About the Position</strong></p><p> </p><p>As Internal Audit Manager - IT, you'll take ownership of technology-focused audit engagements from planning through to reporting and action tracking, ensuring work is delivered to a consistently high standard.</p><p> </p><p> </p><p> </p><p>You'll oversee multiple audits, review findings and recommendations, and act as a key point of contact for senior stakeholders. Alongside managing and developing the Senior Internal Auditor, you'll work with co-sourced providers and contribute to the ongoing development of the risk-based Internal Audit Plan.</p><p> </p><p>This is an opportunity for an established IT Audit professional who combines strong technical expertise with people management, quality assurance and the confidence to challenge senior stakeholders.</p><p> </p><p>Day-to-day, you'll:</p><p> </p><ul><li>Lead multiple IT audit engagements, from risk assessment and planning through to fieldwork, reporting and action tracking.</li><li>Oversee audits covering IT governance, cyber security, cloud services, IT operations, data management and digital transformation.</li><li>Review audit scopes, testing strategies, evidence, findings and reports, ensuring recommendations are practical and evidence-based.</li><li>Manage, coach and develop audit professionals, including workload allocation, performance management and development planning.</li><li>Build trusted relationships with senior stakeholders and communicate audit findings clearly to management.</li><li>Monitor emerging technology risks, cyber threats and regulatory developments to inform audit planning.</li><li>Contribute to the risk-based Internal Audit Plan and collaborate with co-sourced providers and other assurance teams.</li></ul><p> </p><p>📋 <strong>What We're Looking For</strong></p><p> </p><ul><li>At least 7 years of relevant experience leading IT internal audit engagements.</li><li>Significant IT Internal Audit experience gained within a large, complex or regulated organisation, or a Big Four professional services environment.</li><li>Experience across both IT Audit and broader Internal Audit.</li><li>Proven experience managing multiple audits simultaneously, from planning through to reporting and action follow-up.</li><li>Essential line management experience, including coaching, developing and overseeing audit professionals.</li><li>Experience reviewing and signing off audit work, challenging findings and maintaining high-quality reporting standards.</li><li>Strong knowledge of IT General Controls, cyber security, technology risk and governance frameworks.</li><li>Familiarity with NIST, ISO 27001 or equivalent technology risk frameworks.</li><li>A relevant professional qualification, such as CISA, CIA, ACA, ACCA, CPA or CA.</li></ul><p> </p><p> </p><p>🤝 <strong>Here's What's Waiting for You</strong></p><p> </p><ul><li>£76,000-£86,000 base salary, depending on experience.</li><li>Up to 10% annual bonus.</li><li>Hybrid working- 2-3 days per week in the office.</li><li>28 days' annual leave, increasing to 30 days after five years, plus bank holidays.</li><li>Option to purchase additional annual leave.</li><li>Pension scheme with up to 7.5% employee contribution and 15% employer contribution.</li><li>Private healthcare and additional health, financial wellbeing and lifestyle benefits.</li></ul><p> </p><p> </p><p>💼 <strong>Why This Role Could Be Your Next Move</strong></p><p> </p><p>This is an opportunity to step into a management role where you can shape audit delivery, influence senior stakeholders and play a meaningful part in strengthening technology risk and governance.</p><p> </p><p>You'll combine hands-on audit leadership with people management and quality assurance, overseeing multiple engagements while helping develop the wider Internal Audit function.</p><p> </p><p>For an established IT Audit Manager looking to take ownership of a broader audit programme, work across complex technology risks and develop their leadership experience, this is an excellent next step.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuMDE2NTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
<p>IT Operations Manager<br />Reading | £65,000 | Permanent | 5 days office-based initially, reducing to 3 days after probation<br />We are recruiting for an experienced IT Operations Manager to join a growing organisation based in Reading.<br />This is a key role within the technology function, responsible for ensuring the organisation's IT services and infrastructure are reliable, secure, efficient and aligned with business needs.<br />Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment.<br />The role<br />You will take ownership of IT service delivery and operational performance, ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation.<br />Key responsibilities will include:<br />* Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services<br />* Managing and developing technical support capabilities<br />* Ensuring IT services meet agreed SLAs and performance targets<br />* Managing incidents, problems, changes and major incidents<br />* Driving continuous improvement across IT operations and service management<br />* Maintaining the stability and security of Microsoft 365, Azure, Active Directory/Entra ID and endpoint services<br />* Overseeing infrastructure upgrades, patching and lifecycle management<br />* Supporting disaster recovery and business continuity<br />* Managing third-party IT suppliers and service providers<br />* Monitoring supplier performance against agreed SLAs<br />* Working closely with security teams to manage vulnerabilities, risks and compliance<br />* Producing operational reports and performance dashboards<br />* Managing operational budgets and identifying opportunities for cost efficiencies<br />* Leading, coaching and developing members of the IT team<br />About you<br />We are looking for an experienced IT Operations, Infrastructure or Service Delivery professional who combines strong technical understanding with excellent people and stakeholder management skills.<br />You will ideally have:<br />* Significant experience in IT Operations, Infrastructure Management or Service Delivery<br />* Experience managing technical support and/or infrastructure teams<br />* Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID<br />* Experience working within an ITIL-based service management environment<br />* Strong experience managing incidents, problems, changes and operational risk<br />* Excellent supplier and stakeholder management skills<br />* Strong analytical and troubleshooting capabilities<br />* Excellent written and verbal communication skills<br />* A degree in IT, Computer Science or equivalent professional experience<br />Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications.<br />What you'll get<br />* £65,000 salary<br />* Permanent position<br />* Reading-based<br />* 5 days in the office initially, reducing to 3 days per week after successful completion of probation<br />* Monday-Friday, 7:00am to 4:00pm or 7:30am-4:30pm<br />* 24 days' holiday + bank holidays<br />* Opportunity to play a key role in the development and improvement of the IT function<br />* Supportive environment focused on initiative, learning, collaboration and continuous improvement<br />Our values<br />We believe in Deliver, Initiative, Appreciation, Learn and Support.<br />We want people who take ownership, use their initiative, learn from challenges and work collaboratively to deliver great results.<br />If you're an experienced IT Operations Manager, IT Infrastructure Manager or Service Delivery Manager looking for your next challenge, we'd love to hear from you.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44NTExNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
<p data-pm-slice="1 1 []">Seeking an experienced, commercially focused Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</p><p>Operating across four UK locations, the business has grown through acquisition and delivers strong organic growth and profitability, serving predominantly SME clients.</p><p>Following significant changes to the Executive Leadership Team, the immediate focus is on strengthening leadership, embedding operational structures and driving performance. The role combines operational and financial accountability with strategic client engagement, technology transformation and commercial growth.</p><p><strong>Role</strong></p><ul><li>Interim CIO to lead the stabilisation and transformation of a UK IT Managed Services Provider (MSP).</li><li>Provide strategic and operational leadership following significant changes to the Executive Leadership Team.</li><li>Drive operational performance, organisational development and technology transformation across a multi-site business.</li><li>Combine internal leadership and financial accountability with senior client engagement and commercial growth.</li><li>Initially focused on stabilisation, with the remit evolving towards longer-term business transformation.</li><li>Potential for the interim appointment to transition into a permanent executive leadership role.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Stabilise the business following significant changes to the Executive Leadership Team, providing clear direction and leadership.</li><li>Review, refine and embed the organisational structure across the IT and service delivery functions.</li><li>Take responsibility for a £5.8m operational budget, driving financial performance, cost efficiency and profitability.</li><li>Lead the implementation of Halo, the new service management and ticketing platform.</li><li>Oversee the NetSuite upgrade, improving operational processes, financial reporting and business visibility.</li><li>Drive operational efficiency, standardisation and service delivery improvements across all four UK locations.</li><li>Act as the senior executive point of contact for key clients, strengthening relationships and ensuring high levels of customer satisfaction.</li><li>Identify and deliver cross-selling, account expansion and organic revenue growth opportunities.</li><li>Support geographic expansion, including the development and opening of new branches.</li><li>Develop and execute a longer-term transformation strategy to create a scalable, efficient and commercially focused MSP platform.</li></ul><p><strong>Company</strong></p><ul><li>Established IT Managed Services Provider with a strong presence in the SME market.</li><li>Delivers a broad range of managed IT services alongside hardware resale.</li><li>Strong track record of organic revenue growth and profitability.</li><li>Operates a multi-site business with an established national presence.</li><li>Has grown through acquisitions, with acquired businesses now wholly owned and integrated into a single platform.</li></ul><p><strong>Salary & Benefits</strong></p><p>The salary range/rates of pay is dependent upon your experience, qualifications or training.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjEzMTQyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">