Client Services Clerk Jobs in Cirencester, Gloucestershire

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Customer Service Administrator

Westbury, Wiltshire
remote
Permanent
26000 - 28000 GBP / Yearly
CUSTOMER SERVICES ADMINISTRATOR Westbury, Wiltshire | Hybrid (3 days office, 2 days home) | £26,000 - £28,000 DOERobert Half is working exclusively with a well-established manufacturing business, a leading name in its sector supplying high-profile clients across retail, art, music, and charity industries. This is a great opportunity for a customer-focused administrator to join a busy, collaborative commercial team.THE ROLEReporting to the Senior Client Services Manager, you'll play a key part in keeping clients happy and the wider business running smoothly. You'll be the link between the customer services department and the rest of the organisation, handling admin, reporting, and day-to-day client queries.KEY RESPONSIBILITIES<ul><li>Answering and directing incoming calls, taking messages where needed</li><li>Responding to daily customer service emails within a 24-hour SLA</li><li>Reviewing and logging customer returns</li><li>Running daily and weekly client stock reports</li><li>Liaising with clients on address issues and updating internal records</li><li>Managing shipping exceptions, including issuing commercial invoice details</li><li>Taking and writing up weekly sales meeting notes</li><li>Providing general admin support to account managers</li><li>Covering for the Digital Account Manager during holiday periods</li></ul>ABOUT YOU<ul><li>Strong attention to detail</li><li>Confident, self-aware, with excellent interpersonal skills</li><li>Comfortable communicating at all levels and building strong working relationships</li><li>A genuine team player</li><li>Good written and verbal communication skills</li><li>Able to juggle multiple tasks and think on your feet</li><li>Strong organisational and time-management skills</li><li>Excellent IT skills, including Microsoft Excel</li><li>Previous customer service experience is desirable but not essential</li></ul>THE PACKAGE<ul><li>Salary: £26,000 - £28,000 DOE</li><li>Hybrid working pattern (Tuesday-Thursday in office, Monday and Friday remote)</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNzUzNTEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-17T10:44:35Z

Italian Credit Control Clerk

Swindon, Wiltshire
remote
Permanent
30000 - 35000 GBP / Yearly
Robert Half are recruiting an Italian or French speaking Accounts Receivable Clerk on a permanent basis in Swindon. You will take ownership of the receivables for two Italian sites, supporting the business in collecting cash, managing risk and keeping customer relationships strong. This is a great opportunity for a language-skilled finance professional to build a career within an international, multi-functional finance team. ResponsibilitiesThe Accounts Receivable Clerk will be responsible for a range of duties including but not limited to:<ul><li>Taking ownership of two Italian sites and their AR ledgers</li><li>Managing the collection of country receivables</li><li>Setting up new customers</li><li>Assessing and managing risk on credit lines</li><li>Holding debtor ageing meetings with local customer service teams, sales and finance controllers, discussing customer status and helping where needed</li><li>Reporting weekly debtor data, including actual and projected bad debt</li><li>Managing month-end close and completing reconciliations between Accounts Receivable and the General Ledger</li><li>Completing weekly GL uploads</li><li>Partnering with other functions across the European SSC</li></ul> Key Requirements:<ul><li>Fluent Italian or French language skills.</li><li>Previous experience in a Finance or Accounts Receivable or Credit Control role, preferably within an international company.</li><li>Strong communication and customer relationship management skills.</li><li>Proven ability to manage collections, resolve account queries and reduce overdue debt.</li><li>Strong Excel knowledge and skills.</li><li>Experience in a shared service or multinational environment is beneficial.</li></ul> Benefits:<ul><li>£30,000 - £35,000 base salary.</li><li>Office based during the initial training period</li><li>Following successful completion of training, hybrid working of 3 days in the office and 2 days from home</li><li>28 days annual leave + bank holidays.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxvdHRlLmNsZW1lbnRzLjU3ODU2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-21T16:22:06Z

Customer Service Assistant

Avonmouth, Bristol
remote
Temporary
28000 - 30000 GBP / Yearly
Robert Half are currently supporting a business based in Avonmouth who are in need of short term support as a Customer Services Assistant. This role is office based with parking available. Role: Customer Services Assistant Start date: ASAPDuration: 1 month Location: Avonmouth Money: £28,000 - £30,000 (hourly rate equivalent) Responsibilities- Contacting customers - Updating on current accounts - Sending relevant customer account information Skills/experience needed:- Confident phone manner- Comfortable speaking to customers - Computer literate Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjAyMjY3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-02T16:35:42Z

Debt Recovery Specialist

Basingstoke, Hampshire
remote
Permanent
35000 - 42000 GBP / Yearly
Robert Half are delighted to be supporting a well-established and growing UK financial services business in the appointment of a Debt Recovery Specialist.This is an excellent opportunity for an experienced recoveries or collections professional to take ownership of a varied portfolio of delinquent, defaulted and impaired lending accounts, working across personal, commercial and asset finance.You'll be joining a supportive and collaborative team where you'll have the opportunity to manage more complex cases and develop your experience across the full recovery lifecycle.<h2>The Role</h2>As a Debt Recovery Specialist, you'll be responsible for progressing accounts through the recovery process, using sound judgement to determine the most appropriate strategy for each individual case.You'll combine commercial awareness, negotiation skills and customer care to maximise recoveries, minimise losses and achieve fair outcomes.Your responsibilities will include:<ul data-spread="false"><li>Managing and progressing delinquent and defaulted accounts.</li><li>Contacting customers via telephone, email, letter, SMS and other approved channels.</li><li>Assessing individual circumstances and determining appropriate recovery strategies.</li><li>Negotiating repayment arrangements, settlements and sustainable resolutions.</li><li>Identifying vulnerable customers and applying appropriate forbearance.</li><li>Supporting asset recovery, repossessions and enforcement activity.</li><li>Working closely with solicitors, insolvency practitioners, recovery agents, valuers and auction houses.</li><li>Supporting litigation and insolvency cases, including bankruptcies, IVAs, administrations and liquidations.</li><li>Maintaining accurate case records and ensuring all activity is fully documented.</li><li>Producing portfolio and management information.</li><li>Identifying risks, trends and opportunities to improve recovery performance.</li><li>Ensuring all activity complies with legal, regulatory and company requirements.</li></ul><h2>About You</h2>We're looking for someone who is professional, resilient, commercially aware and customer focused, with the confidence to have challenging conversations and make sound decisions.You'll ideally have experience in:<ul data-spread="false"><li>Debt recoveries</li><li>Collections</li><li>Debt resolution</li><li>Credit control</li><li>Financial services</li><li>Customer service within a regulated environment</li></ul>Experience of defaulted lending, commercial debt, asset finance, enforcement or insolvency would be particularly advantageous.You'll also bring:<ul data-spread="false"><li>Excellent communication and negotiation skills.</li><li>Confidence handling difficult or sensitive conversations.</li><li>Strong judgement and problem-solving ability.</li><li>Excellent organisation and the ability to prioritise a varied caseload.</li><li>Strong IT and systems capability.</li><li>Excellent attention to detail and record-keeping skills.</li><li>A genuine understanding of treating customers fairly and achieving positive outcomes.</li></ul><h2>What's on Offer?</h2><ul data-spread="false"><li>Salary of £35,000 - £40,000 (DOE).</li><li>Discretionary bonus scheme.</li><li>Monday to Friday, 9:00am - 5:00pm, 35 hours per week.</li><li>25 days' annual leave plus bank holidays.</li><li>4x annual salary death in service.</li><li>4% employer pension contribution / 5% employee.</li><li>Employee Assistance Programme.</li><li>Wellbeing and social events.</li><li>Supportive and collaborative working environment.</li><li>Genuine opportunities for career development within a growing financial services organisation.</li></ul>If you're an experienced collections or recoveries professional looking for a role offering greater responsibility, variety and exposure to complex recovery cases, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cnlhbi50dWNrZXIuOTcxMTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-08T12:14:58Z

Debt Recovery Specialist

Basingstoke, Hampshire
remote
Temporary
19 - 22 GBP / Hourly
<h3>Interim Debt Recovery Specialist</h3>Location: Basingstoke (Office-Based) Contract: Interim Contract | Initial 3-Month Assignment Start Date: Immediate / Short Notice Preferred The Opportunity We are supporting a well-established organisation seeking an experienced Debt Recovery Specialist to join the business on an initial 3-month interim basis. This role will focus on managing a portfolio of overdue and defaulted accounts, delivering effective recovery solutions while maintaining a customer-focused approach.This is an excellent opportunity for a hands-on collections or recovery professional who can quickly integrate into a busy team and make an immediate impact. Key Responsibilities <ul><li>Manage a portfolio of overdue, delinquent and defaulted accounts.</li><li>Proactively contact customers to discuss outstanding balances and agree appropriate repayment solutions.</li><li>Negotiate payment plans, settlements and recovery strategies.</li><li>Assess individual customer circumstances and determine the most appropriate course of action.</li><li>Work closely with internal stakeholders and external third parties to progress recovery activities.</li><li>Support litigation, insolvency and other complex recovery processes where required.</li><li>Maintain accurate and detailed records of all customer interactions and case activity.</li><li>Ensure all activity is conducted in line with relevant regulatory and compliance requirements.</li><li>Identify opportunities to improve recovery processes and operational efficiency.</li></ul> About You <ul><li>Previous experience within debt recovery, collections, credit control or arrears management.</li><li>Strong negotiation and communication skills.</li><li>Ability to manage challenging conversations professionally and effectively.</li><li>Excellent attention to detail and organisational skills.</li><li>Comfortable working in a fast-paced environment and managing a varied caseload.</li><li>Strong IT and systems skills.</li><li>Experience within a regulated financial services environment is advantageous but not essential.</li></ul> What's on Offer <ul><li>Initial 3-month interim assignment with potential for extension.</li><li>Immediate start available.</li><li>Opportunity to join a collaborative and supportive team.</li><li>Varied workload with autonomy and responsibility from day one.</li><li>Basingstoke-based office location.</li></ul>Suitable for candidates from debt recovery, collections, arrears management, financial services collections, commercial recoveries or credit control backgrounds. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UG9wcHkuR3JhbnQuNzA4NjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-08T10:39:58Z

5 results for Client Services Clerk in Cirencester, Gloucestershire