Second Line Support Jobs in Chippenham, Cambridgeshire

It Support Technician

Oxfordshire, Oxfordshire
remote
Permanent
- GBP / Yearly
Contract Opportunity: 1st & 2nd Line IT Support Engineer Role: 1st & 2nd Line IT Support Engineer📍 Location: Oxfordshire💷 Rate: Competitive Daily Rate🕐 Working Pattern: Full Time My client is looking for an experienced 1st & 2nd Line IT Support Engineer to join their IT department. This is a hands-on support role, providing technical assistance to users while helping to maintain and support the organisation's IT environment. Key Responsibilities<ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide 1st and 2nd line technical support across hardware, software and network-related issues</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Install, configure and troubleshoot hardware, software and corporate devices</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Support user on-boarding and off-boarding, including account setup, identity management and hardware preparation</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Troubleshoot workplace technologies, with a strong focus on:</li><ul type="circle" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Active Directory</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Exchange</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Windows</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Microsoft 365 (M365)</li></ul><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide basic networking support and troubleshooting</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Provide IT support to both office-based and remote users</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Work effectively both independently and collaboratively as part of a wider IT team</li></ul> About YouYou will have previous experience in a 1st and/or 2nd Line IT Support role, with strong troubleshooting skills and a practical, user-focused approach. Experience supporting Microsoft-based workplace environments is essential. My client is looking to move quickly on this opportunity. If you are interested, please get in touch with an up-to-date CV as soon as possible. Contract Opportunity: 1st & 2nd Line IT Support Engineer Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/c2FtLmJvc2NvbGV5LjUwNDM4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-08T08:07:25Z

IT Support Engineer

Didcot, Oxfordshire
remote
Permanent
30000 - 40000 GBP / Yearly
Exciting opportunity for an IT Support Engineer to join a thriving business based near Didcot, offering up to £40,000 depending on experience plus excellent benefitsThe roleAs IT Support Engineer, you'll be responsible for:<ul><li>providing excellent 1st-2nd line support and service to users across the business, both locally and internationally</li><li>building and deploying laptops, desktops, mobile devices etc. (predominantly Windows, some MacOS)</li><li>managing starters / leavers process, building and deploying new equipment as well as decommissioning </li><li>managing and supporting M365, Entra ID, OneDrive, SharePoint, Intune etc. </li><li>license management (software & hardware) </li><li>support on various IT projects </li></ul>About youApplicants for the IT Support Engineer role will have:<ul><li>prior experience gained in a similar IT Support, Help desk, Service Desk, IT Technician role</li><li>excellent communication and customer service skills </li><li>experience with M365, Windows, Intune, Windows, Entra ID etc. </li><li>excellent troubleshooting skills and ability to take ownership of problems </li><li>basic networking and cyber security skills </li></ul>On offerSalary up to £40,000 depending on experience plus excellent benefits including hybrid working Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjczMjAyLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-04T15:04:01Z

IT Support Engineer

Bristol, Bristol
remote
Permanent
28000 - 33000 GBP / Yearly
Robert Half are support a client to recruit for an IT Support Engineer. As part of the IT Services Team, you will provide day-to-day IT support to colleagues across Microsoft 365 and internal systems.<h3>Key Responsibilities</h3><ul data-spread="false"><li>Manage helpdesk tickets and resolve IT issues efficiently</li><li>Support laptops, monitors, docks and meeting room equipment</li><li>Provide support for corporate iPhones and personal devices</li><li>Troubleshoot network and connectivity issues</li><li>Manage user accounts for new starters and leavers</li><li>Keep IT asset records up to date</li><li>Provide basic IT inductions for new users</li><li>Manage Teams, Exchange Online groups and distribution lists</li><li>Assist with IT equipment rollouts and office projects</li><li>Support users with Microsoft 365 and internal applications</li><li>Help maintain the helpdesk, automated processes and phishing awareness systems</li><li>Embrace new technologies, including automation and AI</li></ul><h3>About You</h3>You will be organised, detail-focused and customer-focused, with strong communication and problem-solving skills. You should be comfortable supporting users and keen to learn new technologies.<h3>Experience Required</h3><ul data-spread="false"><li>At least 3 years of hands-on IT support experience</li><li>Active Directory administration</li><li>Windows 11 and Microsoft 365 support</li><li>Laptop hardware support</li><li>Ticket-based helpdesk systems</li><li>Video conferencing equipment</li><li>Strong troubleshooting and customer service skills</li></ul><h3>Desirable</h3><ul data-spread="false"><li>Azure and Azure AD</li><li>Microsoft or CompTIA qualifications</li><li>iPhone and iOS support</li><li>Power Automate</li><li>Software testing</li><li>ITIL</li></ul>The role offers a friendly, supportive working environment, good work/life balance and hybrid workingRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/RmF6Lk5hbmRvby40MzY2Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-08-19T07:55:56Z

FP&A Specialist

Herefordshire, Herefordshire
remote
Temporary
400 - 500 GBP / Daily
Robert Half are recruiting an FP&A Specialist for a private equity-backed professional services business, pursuing an ambitious organic and buy-and-build growth strategy ahead of a planned exit in the coming years.This is a great opportunity to join a high-growth, fast-paced finance function with genuine exposure to board reporting, M&A and business scale-up.<ul><li>Location: Herefordshire / hybrid - 2 days on site, 3 remote</li><li>Duration: up to 6 months</li><li>Day rate: Up to £500pd (Inside & experience dependent)</li><li>Start: ASAP</li></ul>Duties for the role:<ul><li>Support the annual budgeting process and rolling forecasts, working closely with department and divisional heads</li><li>Build and maintain robust financial models for scenario planning and sensitivity analysis, tracking progress against the growth plan</li><li>Support delivery of monthly Board packs and investor reporting, including KPI dashboards and trend analysis for PE sponsor requirements</li><li>Analyse pricing, margin and contract profitability across service lines, including recurring revenue contracts</li><li>Support working capital/cash flow analysis and capex business cases</li><li>Support financial due diligence and post-acquisition integration for bolt-on acquisitions, including harmonising reporting and KPIs across acquired businesses</li><li>Drive continuous improvement of reporting tools, templates and processes, including ERP/system automation</li></ul>What they're looking for:<ul><li>Qualified accountant (ACA/ACCA/CIMA) or equivalent</li><li>Experience in FP&A, financial analysis or commercial finance, ideally in a fast-growing, multi-site or services-based business</li><li>Experience with recurring-revenue services highly advantageous</li><li>Exposure to PE-backed businesses, Board reporting or M&A/due diligence a strong plus</li><li>Experience consolidating multi-entity/multi-site results beneficial</li><li>Advanced Excel and financial modelling skills essential; Power BI/ERP-consolidation systems knowledge advantageous</li><li>Working knowledge of AI and automation of planning processes highly advantageous</li></ul>For more information or to apply, please contact Ben Williams or Hannah Curnow @ Robert Half in Bristol on 01179 935 400. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/YmVuLndpbGxpYW1zLjI0MTcxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-01T07:51:28Z

Payroll Administrator

Bourton-on-the-Water, Gloucestershire
remote
Permanent
32000 - 35000 GBP / Yearly
Robert Half are exclusively working with a long-established, family-focused business in the heart of the Cotswolds to recruit a Payroll Administrator. The company is growing and modernising, and it's investing in its people and services while staying true to its community values. You'll be the go-to person for accurate weekly payroll data. You'll also give the wider operations team practical administrative support, so this suits someone who likes variety and being close to the day-to-day.Payroll Administrator Salary: £35,000 per annum Location: Bourton-on-the-Water, Cotswolds Contract: Permanent, 40 hours per week, Monday to FridayKey responsibilities<ul><li>Prepare and submit accurate weekly operational and payroll data for frontline colleagues</li><li>Check clocking records against scheduled duties, investigating and resolving any discrepancies</li><li>Manage holiday allocation for colleagues in line with business needs</li><li>Act as a first point of contact for colleague queries by phone, email and in person</li><li>Work closely with HR on colleague administration, including starters, leavers and employee updates</li><li>Support day-to-day site operations, assisting the operations team when required</li><li>Handle justified complaints through informal discussions</li><li>Order and distribute uniform, and maintain the related records</li><li>Manage petty cash, prepaid cards, cash machine issues and cash variances</li><li>Keep accurate records, update internal systems and complete general administrative duties</li><li>Support the wider team and promote company values at all times</li></ul>About you<ul><li>Experience in payroll administration, including checking and correcting payroll data</li><li>Experience working within a finance team</li><li>Strong Excel skills and familiarity with rota systems</li><li>Strong communication and teamwork skills, with excellent attention to detail</li><li>Able to prioritise your workload, meet deadlines and work independently</li><li>Reliable, punctual and flexible when the business needs it</li></ul>What's on offer<ul><li>£35,000 per annum</li><li>Holiday purchase scheme</li><li>20 days' annual leave plus bank holidays</li><li>Pension scheme</li><li>Lifestyle benefits</li><li>Employee assistance programme</li><li>Career development opportunities within the wider group</li></ul>How to applyRobert Half is working exclusively with the company on this role. To apply, please send your CV via the link or contact the Oxford office for a confidential conversation. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4zNzIxOS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-28T15:51:33Z

Financial Controller

Southampton, Hampshire
remote
Permanent
75000 - 90000 GBP / Yearly
FINANCIAL CONTROLLER - SOUTHAMPTONI am excited to be the exclusive recruitment partner to this incredible retail brand that has risen from founder lead start up to almost 50 stores nationwide in six years! They have ambitious plans to dominate the UK market through both acquisition (several currently in play) and organic growth, and now need to recruit their first ever Financial Controller to insource finance, put all processes and systems in from scratch, work through historical issues around stock control, VAT, credit control, supplier payments and take them through their first ever audit, whilst integrating in acquisitions, building your own team, developing a technology strategy and delivering it. Every day will be a different challenge, and the ownership want to grow at pace, so be ready for an incredible journey towards a sale process in the future! This role is based at their Southampton HQ with the opportunity to work from home 3 days a week, and can offer up to £90k P/A plus bonus and benefits. It would ideally suit a qualified accountant with strong technical knowledge, and eye for detail, an innovative nature and the confidence to present to C-suite.Duties:<ul><li>To insource all financial accounting and tax activities from their outsourced provider</li><li>To map out resource, and begin to build out a finance team inhouse</li><li>Responsible for ensuring the completion of monthly management accounts, in line with Group deadlines</li><li>Responsible for the integrity of the balance sheet through regular monthly reconciliations and reviews</li><li>Co-ordinating the management of cash flow and cash flow projections across the business</li><li>Ensure the business follows all required internal procedures and legislation</li><li>Own the annual audit, liaising with the external auditors and other stakeholders</li><li>Drive the month end review process and year end close to gain clear understanding of P&L, Cashflow and Balance Sheet performance Financial Planning & Analysis</li><li>Preparation of annual financial budgets and periodic forecasts for P&L, balance sheet and cashflow</li><li>Improve and embed 'FP&A' quality reporting across the leadership</li><li>Support Head of commercial finance in improving the quality of commercial insight / commentary of business performance and developing "business partnering" capability</li><li>Prepare and deliver commercial performance reports for internal and external stakeholders</li><li>Drive improvements in reporting tools and processes to ensure accurate, timely data</li><li>Develop and extend the use of a fit for purpose ERP and related technology tools across the group companies, to improve financial insight and monthly reporting</li><li>Work with other Teams to standardise and streamline operations through process and systems changes</li><li>To support M&A activities, and integrate acquisitions</li></ul>Benefits:<ul><li>A highly competitive base salary of between £75,000 and £90,000 p/a based on the candidate's experience.</li><li>A performance related bonus of up to 15%</li><li>4% contributory pension</li><li>25 days holiday</li><li>WFH flexibility 2-3 days per week</li><li>Discounts on products</li><li>Other great benefits on application</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuNDI4OTAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-09-25T12:27:27Z

Finance Manager

Cheltenham, Gloucestershire
remote
Temporary
250 - 270 GBP / Daily
Robert Half Finance & Accounting are supporting a business based in Cheltenham needing an interim Finance Manager to join them for an initial period of eight months. Role: Finance Manager Start date: ASAP Duration: 8 months, with potential of extension Location: Cheltenham Hybrid working: 2 days per week in the office Day rate: Up to £270 umbrella Role summary: <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Line management of a small team </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Overseeing both the accounts payable and receivable ledgers - dealing with escalation, offering support & guidance to the team</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Sharing ideas & implementation of best practice & process improvement </li></ul> Skills/Experience needed: <ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Strong people management skills</li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ability to work autonomously </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Proven experience of implementing best practice/process improvement </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;" lang="en-US">Willingness to learn </li><li lang="en-US" style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">NetSuite experience - Desirable </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/U3RlcGguTWFubGV5LjgxMTY5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-08-17T13:35:26Z

Infrastructure Team Leader

Wantage, Oxfordshire
remote
Permanent
- GBP / Yearly
Exciting opportunity to join a well established and growing business based in Wantage as Infrastructure Team Leader, offering excellent career progression and development and competitive salary/package.The RoleAs Infrastructure Team Leader, you'll be responsible for:<ul><li>leading a small team of infrastructure specialists, responsible for monitoring, supporting and maintaining a reliable and high-performing server, storage and data-centre infrastructure </li><li>coordinating activities with internal and 3rd party resources across multiple international sites </li><li>lead continuous improvement of backups, disaster recovery and monitoring processes</li><li>identify opportunities to implement new technologies in line with IT strategy, driving automation and continuous improvement</li><li>maintaining standards and adhering to compliance processes and procedures, in line with various IT and security frameworks </li><li>lead on exciting infrastructure change projects and initiatives</li></ul>About youApplicants for the Infrastructure Team Leader role will:<ul><li>have sound experience gained as an infrastructure engineer, systems administrator, or similar, with strong knowledge across storage, server and data-centres, in particular Microsoft based infrastructure</li><li>be experienced with hyper-visor technologies (e.g. VMWare, Hyper-V, Nutanix, Proxmox)</li><li>have knowledge or experience of automation / orchestration (e.g. Ansible, Terraform) and container platforms (e.g. Kubernetes) would be beneficial </li><li>be comfortable working in a regulated environment and experience driving compliance with frameworks / standards</li><li>be comfortable working in an office based environment and with occasional international travel</li></ul>On offerCompetitive salary and benefits package, including generous pension, bonus, private medical and flexible working hoursRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjczODg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-09-12T08:43:12Z

Director of Finance & Operations

Bristol, Bristol
remote
Contract
75000 - 75000 GBP / Yearly
Robert Half is exclusively partnering with a well-established Bristol-based charity to appoint a Director of Finance & Operations, covering maternity leave.You'll sit on the Senior Management Team, act as strategic lead for finance, operations and grant-making, and report directly to the CEO - equally comfortable in the Boardroom and close to operational detail.Location: Bristol - hybrid 2 days onsite.Salary: Circa £75,000Reporting to: Chief Executive OfficerDuration: 12 month FTCDirect reports: Financial Controller, Head of Grants, Head of Operations The charity has recently been through a merger, and this role will help steer the resulting change programme, including a finance system implementation already in flight.What You'll Do:<ul><li>Own budgeting, forecasting, management accounts and month-end close, reporting into the Finance & Grants and Audit Committees.</li><li>Lead risk, governance and policy - including company secretary duties and Board/committee papers.</li><li>Act as HR lead, overseeing payroll, pay and staff wellbeing. Manage two investment portfolios and a portfolio of let properties, including rent reviews and lease renewals.</li><li>Run the year-end audit and SORP-compliant statutory accounts.</li><li>Oversee IT and operational projects, and line-manage a Financial Controller, Head of Operations and Head of Grants - a team currently settling into some new appointments.</li></ul> About You:<ul><li>Qualified accountant with senior/Director-level experience in the charity sector - essential, to hit the ground running.</li><li>Confident presenting to Trustees and Boards, and translating finance for non-finance audiences.</li><li>Strong, adaptable people leader - comfortable managing a varied team through a period of change.</li><li>Working knowledge of charity SORP and UK charity governance.</li></ul> For more information or to apply, please contact Hannah Curnow on 01179 935459 or apply directly to this advert. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/aGFubmFoLmN1cm5vdy4yNDYxNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-03T16:08:48Z

IT Operations Manager

Reading, Berkshire
remote
Permanent
60000 - 65000 GBP / Yearly
IT Operations Manager Reading | £65,000 | Permanent | 5 days office-based initially, reducing to 3 days after probation We are recruiting for an experienced IT Operations Manager to join a growing organisation based in Reading. This is a key role within the technology function, responsible for ensuring the organisation's IT services and infrastructure are reliable, secure, efficient and aligned with business needs. Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment. The role You will take ownership of IT service delivery and operational performance, ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation. Key responsibilities will include: * Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services * Managing and developing technical support capabilities * Ensuring IT services meet agreed SLAs and performance targets * Managing incidents, problems, changes and major incidents * Driving continuous improvement across IT operations and service management * Maintaining the stability and security of Microsoft 365, Azure, Active Directory/Entra ID and endpoint services * Overseeing infrastructure upgrades, patching and lifecycle management * Supporting disaster recovery and business continuity * Managing third-party IT suppliers and service providers * Monitoring supplier performance against agreed SLAs * Working closely with security teams to manage vulnerabilities, risks and compliance * Producing operational reports and performance dashboards * Managing operational budgets and identifying opportunities for cost efficiencies * Leading, coaching and developing members of the IT team About you We are looking for an experienced IT Operations, Infrastructure or Service Delivery professional who combines strong technical understanding with excellent people and stakeholder management skills. You will ideally have: * Significant experience in IT Operations, Infrastructure Management or Service Delivery * Experience managing technical support and/or infrastructure teams * Strong knowledge of Microsoft 365, Azure and Active Directory/Entra ID * Experience working within an ITIL-based service management environment * Strong experience managing incidents, problems, changes and operational risk * Excellent supplier and stakeholder management skills * Strong analytical and troubleshooting capabilities * Excellent written and verbal communication skills * A degree in IT, Computer Science or equivalent professional experience Desirable experience includes hybrid cloud environments, cyber security frameworks, digital transformation, AI strategy, DevOps/SRE and relevant ITIL or Microsoft certifications. What you'll get * £65,000 salary * Permanent position * Reading-based * 5 days in the office initially, reducing to 3 days per week after successful completion of probation * Monday-Friday, 7:00am to 4:00pm or 7:30am-4:30pm * 24 days' holiday + bank holidays * Opportunity to play a key role in the development and improvement of the IT function * Supportive environment focused on initiative, learning, collaboration and continuous improvement Our values We believe in Deliver, Initiative, Appreciation, Learn and Support. We want people who take ownership, use their initiative, learn from challenges and work collaboratively to deliver great results. If you're an experienced IT Operations Manager, IT Infrastructure Manager or Service Delivery Manager looking for your next challenge, we'd love to hear from you.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UGV0ZS5SaWNoYXJkcy44NTExNy4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-09-20T13:03:51Z

10 results for Second Line Support in Chippenham, Cambridgeshire