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7 results for Client Services in Chester, Cheshire West and Chester

OTC Process Associate
  • Liverpool, Merseyside
  • remote
  • Permanent
  • 27000 - 29000 GBP / Yearly
  • <p data-start="75" data-end="180"><strong data-start="75" data-end="178">Robert Half has partnered with a leading services business to recruit for an OTC Process Associate.</strong></p><p data-end="264" data-start="182"><strong data-start="182" data-end="195">Location:</strong> Liverpool <br data-end="234" / data-start="231"> <strong data-end="252" data-start="234">Contract type:</strong> Permanent</p><p data-end="622" data-start="266">We're seeking an organised and proactive OTC Process Associate to join a growing shared services team. This role will focus on order-to-cash activities, ensuring accurate invoicing, timely cash collection, and strong client account management. It also offers opportunities to rotate across other finance functions, providing excellent career development.</p><h3 data-end="650" data-start="624">Key Responsibilities</h3><ul data-start="651" data-end="1271"><li data-end="705" data-start="651"><p data-end="705" data-start="653">Maintain and update client master data accurately.</p></li><li data-start="706" data-end="773"><p data-end="773" data-start="708">Oversee credit control processes, including credit assessments.</p></li><li data-end="852" data-start="774"><p data-start="776" data-end="852">Manage collections by contacting customers and resolving overdue accounts.</p></li><li data-end="922" data-start="853"><p data-end="922" data-start="855">Process customer invoices, credit notes, and payment allocations.</p></li><li data-end="987" data-start="923"><p data-start="925" data-end="987">Investigate and resolve aged debt and unapplied cash issues.</p></li><li data-start="988" data-end="1066"><p data-end="1066" data-start="990">Support month-end close with reporting and data for cash flow forecasting.</p></li><li data-end="1137" data-start="1067"><p data-end="1137" data-start="1069">Handle client queries promptly to minimise cash collection delays.</p></li><li data-start="1138" data-end="1196"><p data-start="1140" data-end="1196">Ensure compliance with internal controls and policies.</p></li><li data-end="1271" data-start="1197"><p data-end="1271" data-start="1199">Collaborate effectively with internal teams and external stakeholders.</p></li></ul><h3 data-start="1273" data-end="1298">Skills &amp; Experience</h3><ul data-start="1299" data-end="1757"><li data-end="1378" data-start="1299"><p data-start="1301" data-end="1378">Previous experience in credit control, collections, or accounts receivable.</p></li><li data-start="1379" data-end="1441"><p data-start="1381" data-end="1441">Knowledge of debt management and credit control processes.</p></li><li data-end="1491" data-start="1442"><p data-end="1491" data-start="1444">Strong analytical and problem-solving skills.</p></li><li data-start="1492" data-end="1552"><p data-end="1552" data-start="1494">Excellent organisational skills and attention to detail.</p></li><li data-start="1553" data-end="1638"><p data-start="1555" data-end="1638">Strong communication skills and confidence in building stakeholder relationships.</p></li><li data-start="1639" data-end="1684"><p data-end="1684" data-start="1641">Proactive, adaptable, and eager to learn.</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguMDg4MDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-02T13:25:08Z
Front of House Reception
  • Stafford, Staffordshire
  • remote
  • Temporary
  • 27000 - 28000 GBP / Yearly
  • <p data-start="337" data-end="688">Robert Half is currently recruiting for a professional and personable <strong data-end="456" data-start="423">Front of House / Receptionist</strong> to support a client based in <strong data-start="486" data-end="498">Stafford</strong> on a <strong data-end="551" data-start="504">temporary basis for approximately 4-5 weeks</strong>. This role is ideal for someone with strong communication and customer service skills who enjoys working in a client-facing environment.</p><p data-start="690" data-end="717"><strong data-start="690" data-end="715">Key Responsibilities:</strong></p><ul data-end="1066" data-start="718"><li data-start="718" data-end="777"><p data-start="720" data-end="777">Welcoming visitors and clients in a professional manner</p></li><li data-start="778" data-end="826"><p data-end="826" data-start="780">Answering and directing incoming phone calls</p></li><li data-end="896" data-start="827"><p data-end="896" data-start="829">Managing meeting room bookings and ensuring rooms are presentable</p></li><li data-end="951" data-start="897"><p data-end="951" data-start="899">Handling incoming and outgoing post and deliveries</p></li><li data-end="1014" data-start="952"><p data-end="1014" data-start="954">Providing general administrative support to the wider team</p></li><li data-start="1015" data-end="1066"><p data-start="1017" data-end="1066">Maintaining a tidy and organised reception area</p></li></ul><p data-end="1087" data-start="1068"><strong data-end="1085" data-start="1068">Requirements:</strong></p><ul data-end="1378" data-start="1088"><li data-start="1088" data-end="1149"><p data-end="1149" data-start="1090">Previous experience in a reception or front of house role</p></li><li data-end="1202" data-start="1150"><p data-start="1152" data-end="1202">Excellent communication and interpersonal skills</p></li><li data-end="1261" data-start="1203"><p data-end="1261" data-start="1205">Confident using Microsoft Office (Outlook, Word, etc.)</p></li><li data-end="1321" data-start="1262"><p data-end="1321" data-start="1264">Professional appearance and a positive, can-do attitude</p></li><li data-start="1322" data-end="1378"><p data-start="1324" data-end="1378">Availability to start immediately or at short notice</p></li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS43Njg2MC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
  • 2025-09-24T14:35:15Z
Head of Financial Planning & Analysis
  • Knutsford, Cheshire
  • remote
  • Permanent
  • 90000 - 110000 GBP / Yearly
  • <p>An experienced and commercially astute Head of Financial Planning &amp; Analysis is sought to lead the financial insight and planning capabilities of this Knutsford based pharmaceutical business.</p><p>Robert Half is proud to be partnering this expanding global business in the appointment of a Head of FP&amp;A. </p><p>The business is a leading medical communications and healthcare consultancy group, serving clients across biotech, pharma, and healthcare technology. It is due to the growth that an opportunity has arisen to lead the companies FP&amp;A function. This role is critical to supporting strategic decision-making across the business, providing high-quality analysis, reporting, and business partnering. You will lead a team of four Finance Business Partners and own the development of financial reporting through Power BI to ensure data-driven performance management across the company.</p><p>Reporting into the Group CFO, duties will include: </p><p><strong>Strategic Planning &amp; Forecasting </strong></p><ul><li>Lead the annual budgeting, quarterly forecasting, and long-term planning processes in close collaboration with the leadership team</li><li>Align financial plans with business objectives, market dynamics, and operational drivers</li><li>Present robust analysis and recommendations to support strategic initiatives, growth opportunities, and investment decisions</li></ul><p><strong>Financial Reporting &amp; Analysis </strong></p><ul><li>Deliver timely, accurate, and insightful management reporting across the business using Power BI dashboards and reports</li><li>Oversee analysis of revenue, margin, and cost drivers across service lines, geographies, therapeutic areas and clients</li><li>Present robust analysis and recommendations to support strategic initiatives, growth opportunities, and investment decisions</li></ul><p><strong>Business partnering </strong></p><ul><li>Lead and coach a team of 4 Finance Business Partners, supporting their engagement with senior leaders across the business</li><li>Ensure the FP&amp;A team is an effective partner to the business, driving accountability and financial understanding.</li><li>Work closely with commercial leads to evaluate client profitability, pricing models, and project-level performance</li></ul><p><strong>Decision Support &amp; Commercial Insight </strong></p><ul><li>Support strategic decision-making through scenario modelling, cost-benefit analysis, and ROI evaluations.</li><li>Provide financial input into new business opportunities, client proposals, and contract negotiations</li><li>Identify risks and opportunities to help drive financial performance improvement.</li><li>Where needed, support on due ad hoc diligence and reporting for current/prospective capital providers, and future transactions (e.g. M&amp;A, refinancing and exit)</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead, mentor, and develop the FP&amp;A team, fostering a high-performance collaborative culture </li><li>Set clear objectives, monitor performance, and support the career development of team members</li></ul><p><strong>Experience and qualifications: </strong></p><ul><li>Qualified accountant (e.g., ACA, ACCA, CIMA) with at least 5-7 years of progressive experience in FP&amp;A roles</li><li>Experience in a people based business where most of the revenue was derived by fixed project fee billing.</li><li>Strong track record of delivering high-quality financial planning, analysis, and reporting in a dynamic environment</li><li>Proven leadership of a finance team and senior stakeholder engagement</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Advanced user of Power BI with a demonstrable track record of building insightful, self-serve dashboards</li><li>Strong financial modelling and Excel capabilities</li></ul><p><strong>Personal attributes:</strong></p><ul><li>Commercial mindset with strong analytical and strategic thinking</li><li>Hands-on, detail-oriented, and willing to roll up their sleeves and drive a strong financial grip on the business with an interest in the day-to-day minutiae of the business.</li><li>Excellent communication and storytelling skills, able to translate complex financial data into actionable insights</li><li>Confident, proactive, and collaborative leader who thrives in a fast-paced, client-centric environment</li><li>A strong collaborator and team player able to operate at pace across the business, whilst instilling financial rigour and discipline</li><li>Ambitious, forward-looking and drives action with a solutions-oriented and improvement-focused mindset</li><li>Excellent attention to detail</li></ul><p><strong>To be considered for this role you must meet this key criteria: </strong></p><ul><li>Experienced working within a private equity backed business</li><li>Experience working within an SME- turnover of £50m-£100m</li><li>Experience working within a people business selling time for a fixed fee</li><li>Northwest based </li></ul><p>This is a fantastic opportunity to work in a forward-thinking investor backed business where you will see progression. This is a highly visible role, where you be able to add real value. Experience working in a fixed project fee billing environment is essential. </p><p>In return you will be rewarded with a market-leading salary and benefits package. Hybrid working with the requirement to be in the office 2 days per week. </p><p> </p><p>Only candidates who meet the key criteria as listed will be considered. </p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5LjQxMDQ4LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-10-01T10:36:13Z
Credit Manager
  • Holywell, Flintshire
  • remote
  • Permanent
  • 65000 - 75000 GBP / Yearly
  • <p>Robert Half are delighted to be supporting an international business for their recruitment needs of a Senior Credit Control Leader</p><p>This role will cover UK &amp; Ireland (with European Travel)<br />Location: Preferably based in the UK or Ireland<br />Travel: Required across the UK, Ireland, and selected European locations</p><p><br />🧭 Purpose of the Role<br />This senior leadership position oversees the credit control function across the UK and Ireland, while coordinating credit policy and performance across wider international operations (Europe, Africa, and APAC). The role is critical in safeguarding financial interests through robust credit risk assessment, credit insurance management, and fostering a commercially supportive, customer-centric credit environment that enables sustainable growth and long-term client relationships.</p><p>🔑 Key Responsibilities<br />1. Leadership &amp; People Management<br />* Lead and inspire credit control teams across the UK and Ireland<br />* Set clear objectives, expectations, and development plans<br />* Promote a high-performance culture and cross-functional collaboration<br />2. Credit Risk Assessment &amp; Financial Control<br />* Conduct detailed financial analysis of customers, including large contractors and key accounts<br />* Approve and monitor credit limits in line with risk appetite<br />* Oversee overdue debt, high-risk accounts, and escalations<br />3. Commercial Partnership &amp; Customer Engagement<br />* Collaborate with sales and business development teams to support growth while protecting receivables<br />* Engage directly with major buyers to review terms, resolve disputes, and negotiate recovery strategies<br />* Champion service excellence and customer retention<br />4. Credit Insurance Management<br />* Manage the regional credit insurance programme<br />* Liaise with insurers on limit applications, exposure updates, and claims processes<br />5. Divisional Coordination &amp; Policy Alignment<br />* Drive standardisation and best practices across international credit teams<br />* Lead divisional credit forums and continuous improvement initiatives<br />* Coordinate with other business units on shared buyer exposure and risk<br />6. Reporting &amp; Governance<br />* Deliver timely, insightful reports to senior finance stakeholders<br />* Ensure compliance with internal controls, audit standards, and governance frameworks</p><p>👤 Candidate Profile<br />Experience &amp; Qualifications<br />* 10+ years in credit control, with 5+ years in a senior leadership role within a multinational B2B environment<br />* Experience in construction, manufacturing, or building materials sectors preferred<br />* Proven ability to manage complex credit operations across multiple geographies<br />* Credit insurance portfolio management experience is essential<br />* Relevant financial or business qualification (e.g. ACA, ACCA, CIMA, CICM) is advantageous<br />Skills &amp; Attributes<br />* Financial Acumen: Strong in credit risk assessment and financial analysis<br />* Leadership Excellence: Skilled in team development and change management<br />* Commercial Insight: Balances growth with risk management<br />* Customer Focus: Builds long-term, trust-based relationships<br />* Organisational Agility: Manages multiple priorities in a dynamic environment<br />* Tech Proficiency: Comfortable with ERP systems (SAP, Oracle Netsuite), BI tools, and Excel</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNzQyMzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-16T13:55:30Z
Facilities Coordinator
  • Warrington, Cheshire
  • remote
  • Temporary
  • 14.00 - 16.00 GBP / Hourly
  • <p>Robert Half has partnered with a facilities management business based in Warrington to recruit for a Facilities Coordinator.</p><p><strong>Location:</strong> Warrington, UK (fully on-site)<br /> <strong>Contract:</strong> Temporary, until 28th February 2026 (potential to go permanent) <br /> <strong>Hours:</strong> Monday to Friday, 8:00am - 4:30pm (1-hour unpaid lunch)<br /> <strong>Rate:</strong> £14 - £16 per hour</p><p><strong>Role Overview:</strong><br /> We are seeking a Facilities Coordinator to support a busy helpdesk managing facilities services across multiple sites. You will coordinate work orders, monitor service requests, liaise with suppliers, and ensure agreed service levels are met. The role also involves maintaining records, supporting reporting, and assisting with process improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage end-to-end work orders, incidents, and service requests.</li><li>Procure services and liaise with external suppliers.</li><li>Maintain accurate records and support trend analysis.</li><li>Learn and use core FM systems and scheduling tools.</li><li>Resolve customer issues and escalate where necessary.</li></ul><p><strong>Candidate Requirements:</strong></p><ul><li>Experience in facilities management is a huge plus</li><li>Strong organisational skills and reliability.</li><li>Team player with good communication skills.</li><li>Flexible and adaptable to changing priorities.</li><li>No formal qualifications required; transferable skills welcomed.</li></ul><p><strong>Benefits:</strong></p><ul><li>Potential to convert to a permanent role.</li><li>On-site parking and good public transport links.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/eWFoeWUuZGluZWguODQ3OTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-08T10:55:45Z
Credit Control Clerk
  • Manchester, Greater Manchester
  • remote
  • Temporary
  • 25.00 - 28 GBP / Hourly
  • <p data-start="494" data-end="872">Our client is a fast growing, Manchester based business in the consumer goods and retail sector. With continued expansion across UK and international markets, they are seeking an experienced Senior Credit Controller to take ownership of their credit function and support further growth.</p><br><br>The Role<br><br><p data-start="892" data-end="1200">As Senior Credit Controller, you will play a key role in managing the company's credit risk and ensuring healthy cash flow. You'll oversee the end to end credit control process, working closely with both internal teams and external customers to drive performance, reduce aged debt, and improve processes.</p><p data-end="1200" data-start="892">£25 - £28 per hour. </p><br><br>Key Responsibilities<br><br><ul><li>Manage the full credit control function, including setting and reviewing credit limits, chasing overdue accounts, and allocating payments.</li><li>Build and maintain strong relationships with key customers and internal stakeholders.</li><li>Lead on the preparation of aged debt reports and cash flow forecasts for management.</li><li>Resolve complex or escalated queries efficiently, maintaining a professional approach at all times.</li><li>Support month-end close, reconciliations, and reporting requirements.</li><li>Drive process improvements within the credit control and accounts receivable function.</li><li>Mentor and support junior members of the finance team as the department grows.</li></ul><p><strong>About you</strong></p><ul><li>Proven experience as a Senior Credit Controller or Credit Control Lead in a fast paced, product based business (FMCG, retail, wholesale, or manufacturing).</li><li>Strong understanding of credit risk management, debtor reporting, and cash collection.</li><li>Excellent communication and negotiation skills, with a confident and professional telephone manner.</li><li>High attention to detail and accuracy under pressure.</li></ul><p><strong>What's on Offer</strong></p><ul><li>Competitive salary and benefits package.</li><li>Hybrid working (3 days in the office).</li><li>Supportive and collaborative finance team environment</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Y2hsb2Uua2VsbHkuMzIzMjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
  • 2025-10-16T15:39:16Z
Finance Manager
  • Bury, Greater Manchester
  • remote
  • Permanent
  • 65000 - 75000 GBP / Yearly
  • <p>Robert Half is delighted to be partnering with this Northwest based global SME in the appointment of a qualified (ACA, ACCA or CIMA) Finance Manager to lead the companies accounting function. The business produces products for well-known household names. </p><p>Reporting directly into the FD, the main purpose of the role will be to ensure efficient management of the global accounting function, producing insightful reporting on monthly business performance with clear indicators on successes and areas for improvement, and the timely preparation of submissions to the tax authorities for Corporation Tax, PAYE and VAT. </p><p>You will manage and develop the team through technical coaching and empowerment to enable them to perform and grow. You will understand the overall business goals and what they mean for you and your team and support your team members to achieve those goals. </p><p>Main duties include:</p><ul><li>Create &amp; maintain monthly management reporting deck</li><li>Site controlling with full variance analysis</li><li>Continuous improvement of reporting to support business needs</li><li>Preparation of monthly/annual accounts </li><li>Oversight of monthly group reporting</li><li>Oversight of annual external audit process</li><li>Management of quarterly forecast &amp; budget process </li><li>Quarterly corporation tax calculation and payment on account</li><li>Quarterly VAT submission and calculation of payment</li><li>Monthly PAYE reconciliation and calculation of payment</li><li>Management of the asset additions pool to ensure correct capitalisation</li></ul><p>This is a great role working within a collaborative team who hold their cultural values in the highest esteem. A culture that promotes the 'better together' and 'customer first' ethos. You will possess strong business partnering skills working collaboratively with finance, budget holders, payroll, operations and external audit. </p><p>YOU: </p><ul><li>Qualified ACA, ACCA or CIMA qualfiied Accountant with manufacturing or FMCG experience</li><li>Proactive and collaborative approach</li><li>Strong problem-solving skills</li><li>Excellent communication skills written and verbal</li><li>Excellent Excel and Reporting skills</li><li>ERP experience </li><li>Stable career history demonstrating commitment </li></ul><p>This role will provide you with the opportunity to work for a successful global business on a growth trajectory, a pleasant and friendly team-orientated working environment, hybrid working with 3 days on site and on site parking, a 'dress for your day' approach, continuous learning and development and the opportunity to progress. </p><p>Benefits include: </p><ul><li>Flexible working hours </li><li>7.5% employer pension contribution</li><li>26 days holiday excluding bank holidays rising with service </li><li>Private medical insurance</li><li>Discretionary bonus </li></ul><p>Due to the volume of applications, we are only able to contact candidates who meet the requisite skills and experience.</p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/Q2F0aGVyaW5lLkhlbnJ5Ljk4MzQwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
  • 2025-09-09T13:54:03Z