3 results for Service Delivery Manager in Cheltenham, Gloucestershire

HR Operations Manager

Solihull, West Midlands
remote
Contract
- 41 GBP / Yearly
Robert Half are recruiting for an exciting new contract opportunity! This role is fully remote or working from their Solihull offices on a hybrid basis if preferred. The HR Operations Manager is responsible for the effective day-to-day delivery of HR operational services across the business. This role ensures that core HR processes across the employee lifecycle-including onboarding, payroll coordination, HR systems, employee data, benefits administration, and policy governance-are delivered consistently, efficiently, and in line with regulatory requirements.Acting as a key link between the People team, Finance, managers, and external partners, the HR Operations Manager drives service excellence, continuous improvement, and operational efficiency. The role also leads the HR Operations team and uses data, systems, and standardised processes to enhance the employee experience and support informed business decision-making.<h2 data-start="1418" data-end="1445">Key Responsibilities</h2><h3 data-start="1447" data-end="1483">HR Operations & Service Delivery</h3><ul data-start="1484" data-end="2018"><li data-start="1484" data-end="1653">Lead the delivery of HR operational services across the full employee lifecycle, including onboarding, offboarding, payroll coordination, and employee data management.</li><li data-start="1654" data-end="1877">Act as the primary point of contact for operational HR queries and provide pragmatic advice to managers on employee relations matters, including contractual terms, absence management, policies, and consultation processes.</li><li data-start="1878" data-end="2018">Ensure HR services are delivered consistently and in line with internal governance, employment legislation, and data protection standards.</li></ul><h3 data-end="2053" data-start="2020">HR Systems, Data & Compliance</h3><ul data-start="2054" data-end="2513"><li data-start="2054" data-end="2216">Own and optimise the use of the HRIS (Sage HR), ensuring data accuracy, confidentiality, and compliance with GDPR, employment legislation, and ISO requirements.</li><li data-end="2306" data-start="2217">Maintain ownership of the company's HMRC SMS visa portal and ensure ongoing compliance.</li><li data-end="2403" data-start="2307">Conduct regular audits and quality checks to safeguard the integrity of HR data and processes.</li><li data-end="2513" data-start="2404">Leverage workforce data and insights to support senior leadership decision-making and service improvements.</li></ul><h3 data-start="2515" data-end="2554">Leadership & Stakeholder Management</h3><ul data-end="2981" data-start="2555"><li data-start="2555" data-end="2690">Provide line management and development support to the HR Operations team, promoting a high-performance and customer-focused culture.</li><li data-end="2856" data-start="2691">Build strong, collaborative relationships with People teams, Finance, Payroll, regional HR colleagues, and wider stakeholders to ensure joined-up service delivery.</li><li data-start="2857" data-end="2981">Act as the escalation point for complex or sensitive HR operational issues, resolving them efficiently and professionally.</li></ul><h3 data-start="3455" data-end="3484">Change & Project Delivery</h3><ul data-end="3795" data-start="3485"><li data-start="3485" data-end="3594">Lead and support HR Operations activity related to TUPE transfers, restructures, and redundancy programmes.</li><li data-end="3697" data-start="3595">Partner with overseas HR teams to align operational processes and ensure consistency across regions.</li><li data-start="3698" data-end="3795">Provide cross-coverage for international People Operations during peak periods or annual leave.</li></ul><h3 data-end="3823" data-start="3797">Broader People Support</h3><ul data-end="5103" data-start="4211"><li data-end="3989" data-start="3824">Act as the dedicated HR Advisor for specific business units, supporting recruitment activity, employee relations cases, organisational change, and people planning.</li><li data-end="4165" data-start="3990">Contribute to wider People & Culture initiatives beyond core operations, including learning and development delivery, workplace strategy, engagement, and culture programmes.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/SmVzc2ljYS5NdXNncmF2ZS4xNzIyMS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2025-12-16T16:53:52Z

Clinical Systems Manager

Chippenham, Wiltshire
remote
Permanent
60000 - 70000 GBP / Yearly
Robert Half is seeking an IT Clinical Systems Manager to oversee and enhance its portfolio of clinical applications across oncology, haematology, radiotherapy, diagnostic imaging, and supporting systems (billing, interfaces, third-party integrations). This role is central to ensuring reliable system performance and leading the roll out of clinical systems across an expanding UK network.<h2 data-start="624" data-end="651">Key Responsibilities</h2><ul data-end="1226" data-start="652"><li data-end="764" data-start="652">Provide expert support for clinical applications, working closely with IT, Service Desk, and clinical teams.</li><li data-start="765" data-end="838">Manage system upgrades, new technologies, and integration activities.</li><li data-end="924" data-start="839">Build strong relationships with vendors and ensure high-quality service delivery.</li><li data-start="925" data-end="994">Act as the strategic technology partner to clinical stakeholders.</li><li data-end="1070" data-start="995">Lead and deliver key projects on time, within scope, and within budget.</li><li data-end="1160" data-start="1071">Oversee application performance, reduce technical debt, and maintain system roadmaps.</li><li data-end="1226" data-start="1161">Maintain strong documentation and drive continuous improvement.</li></ul>About You <ul data-end="1657" data-start="1250"><li data-start="1250" data-end="1322">Strong background in clinical information systems and healthcare IT.</li><li data-end="1400" data-start="1323">Experience in system management, vendor engagement, and project delivery.</li><li data-start="1401" data-end="1481">Excellent communication, problem-solving, and stakeholder management skills.</li><li data-end="1573" data-start="1482">Relevant qualifications (e.g., Computing degree, Microsoft/Citrix/ITIL certifications).</li><li data-start="1574" data-end="1657">Able to work autonomously and participate in on-call/occasional after-hours work.</li></ul>On Offer <ul><li>Salary up to £70,000</li><li>Remote working (need to be flexible to travel to other sites in the UK)</li><li>25 days annual leave</li><li>PMI</li><li>Pension contribution</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Um94eS5MYXcuMzgwNjQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-01-05T13:31:46Z

Payroll Manager

Swindon, Wiltshire
remote
Permanent
48000 - 54000 GBP / Yearly
Robert Half are working in partnership with a values-led organisation in Swindon to recruit a Payroll Manager role on a full-time permanent basis. This is a unique opportunity for an experienced Payroll Manager that is looking to be a part of a highly respected organisation that is renowned for making a positive impact across a number of communities across the country, as well as offering long-term career prospects. The salary is between £48,000 - £54,000 plus hybrid working and other excellent benefits. The Role The main duties of the Senior Payroll Manager role will consist of: <ul><li>Oversee the complete payroll process, working closely with managers and relevant teams to ensure all personal and payroll data is accurate and timely for monthly payroll.</li><li>Manage the end-to-end processing of monthly timesheets and overtime claims.</li><li>Ensure compliance with legal and organisational requirements, with particular attention to IR35 and employment status guidelines.</li><li>Administer pay review processes and handle payroll close activities for both month-end and year-end.</li><li>Foster effective working relationships across teams, managing the liaison between payroll, HR, budget holders, and other departments to ensure proper data flow and record-keeping.</li><li>Assist with financial accounts by reconciling payroll-related balance sheet codes.</li><li>Continuously review workflows, templates, and communication tools to seek improvements in payroll service delivery.</li></ul> Requirements To be considered for the Senior Payroll Manager role, you must ideally possess the following skills/experience: <ul><li>Must have experience within a Payroll management role. </li><li>Ideally CIPP qualified. </li><li>Experience in managing/supervising a team. </li><li>Strong knowledge of technical and legal, payroll related requirements. </li><li>Strong communication skills. </li><li>Excellent organisational skills. </li><li>Good problem solving skills. </li><li>Keen to implement and improve processes. </li></ul> Salary & Benefits <ul><li>£48,000 - £52,000 annual salary</li><li>Hybrid working; up to 3 days in the office.</li><li>Competitive pension scheme</li><li>28 days annual leave (plus bank holidays)</li><li>Flexitime </li><li>Life assurance </li><li>On site parking </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/cGF0cmljay5jaHVuZy40NjE0Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
2026-01-02T09:19:23Z