4 results for Automation Manager in Cheltenham, Gloucestershire
IT Incident & Problem Manager
- Newport, Newport
- remote
- Permanent
-
60000 - 62500 GBP / Yearly
- <p data-start="149" data-end="507">Robert Half are working with a client sitting within the Utilities industry working in a highly regulated environment, and is seeking a proactive and experienced Incident and Problem Manager to join its IT Service Delivery function. This role is responsible for governing and executing incident and problem management processes, ensuring they are consistently applied, monitored, and aligned with organisational objectives.</p><p data-end="862" data-start="509">You will drive service stability and continuous improvement by ensuring incidents are effectively managed, root causes are identified promptly, and corrective actions are implemented to prevent recurrence. The role also includes leading a team of internal staff and external service providers, fostering a high-performance and collaborative environment.</p><p data-start="509" data-end="862"> </p><h3 data-end="169" data-section-id="cr3u3g" data-start="129"><strong data-end="167" data-start="133">Governance & SLA Management</strong></h3><p data-start="170" data-end="410">Own and oversee partner adherence to incident and problem management SLAs, acting as the client authority on Root Cause Analysis (RCA) quality and ensuring corrective actions are effective, timely, and aligned with contractual expectations.</p><h3 data-section-id="9s5edi" data-end="455" data-start="412"><strong data-end="453" data-start="416">Incident Management Leadership</strong></h3><p data-end="629" data-start="456">Ensure incidents are managed efficiently and in line with best practices, driving rapid resolution, minimizing service disruption, and maintaining high service availability.</p><h3 data-start="631" data-section-id="wz17as" data-end="686"><strong data-start="635" data-end="684">Problem Management & Root Cause Excellence</strong></h3><p data-start="687" data-end="859">Lead robust problem management practices, ensuring high-quality RCAs, accurate root cause identification, and implementation of sustainable solutions to prevent recurrence.</p><h3 data-start="861" data-end="913" data-section-id="8ju43f"><strong data-start="865" data-end="911">Vendor & Partner Performance Management</strong></h3><p data-end="1093" data-start="914">Drive vendor accountability through regular service reviews, evaluating SLA performance, RCA quality, and continuous improvement opportunities to enhance overall service delivery.</p><h3 data-section-id="puuog2" data-end="1153" data-start="1095"><strong data-end="1151" data-start="1099">Continuous Improvement & Service Optimization</strong></h3><p data-end="1325" data-start="1154">Identify trends, risks, and improvement opportunities, leading initiatives that enhance incident prevention, streamline processes, and elevate service management maturity.</p><h3 data-section-id="64tba7" data-end="1380" data-start="1327"><strong data-start="1331" data-end="1378">Team Leadership & Capability Development</strong></h3><p data-end="1543" data-start="1381">Lead, coach, and develop a high-performing incident and problem management team, fostering a culture of accountability, collaboration, and operational excellence.</p><h3 data-section-id="1f6av6t" data-end="1605" data-start="1545"><strong data-start="1549" data-end="1603">Stakeholder Collaboration & Service Integration</strong></h3><p data-end="1778" data-start="1606">Work closely with Service Delivery Managers, IT teams, and partners to integrate insights from incidents and problems into broader service strategies and improvement plans. Excellent management upwards and downwards.</p><h3 data-start="1780" data-section-id="1fx33tp" data-end="1837"><strong data-end="1835" data-start="1784">Reporting, Communication & Tooling Expertise</strong></h3><p data-start="1838" data-end="2024">Deliver clear, data-driven reporting and insights to IT leadership, leveraging tools such as ServiceNow, and communicating effectively with both technical and non-technical stakeholders.</p><h3 data-start="2134" data-end="2166" data-section-id="1lerpjn"> </h3><h3 data-start="78" data-end="119" data-section-id="d5l8tf"><strong data-start="82" data-end="117">Qualifications & Accreditations</strong></h3><ul data-end="795" data-start="120"><li data-start="120" data-end="246" data-section-id="1y9xgsk">Proven experience in a management role within IT service delivery, with a strong focus on incident and problem management.</li><li data-section-id="1r5so0k" data-end="371" data-start="247">Solid practical knowledge of ITIL frameworks, particularly across incident, problem, and service management disciplines.</li><li data-start="372" data-section-id="1rr6llk" data-end="474">Demonstrated expertise in Root Cause Analysis (RCA) and implementing effective corrective actions.</li><li data-start="475" data-section-id="5iqqcn" data-end="570">Strong analytical and problem-solving capabilities, with a focus on continuous improvement.</li><li data-start="571" data-section-id="amlqec" data-end="694">Excellent communication skills, with the ability to engage and influence both technical and non-technical stakeholders.</li><li data-section-id="1ax2jyb" data-end="795" data-start="695">Experience driving process optimisation and improving incident and problem management workflows.</li><li data-start="695" data-section-id="1ax2jyb" data-end="795">ITIL 4 Practitioner</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RmF6Lk5hbmRvby45ODg3NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-04-24T12:24:13Z
Integration Director
- Birmingham, West Midlands
- remote
- Permanent
-
- 91000 GBP / Yearly
- <p><strong>Interim Integration Director - Healthcare</strong></p><p>Robert Half is supporting a healthcare organisation with the appointment of an Interim Transformation / Integration Director to lead a major integration programme for a period of 6-12 Months.</p><p>This is a high-impact interim assignment, focused on integrating an acquisition. The successful candidate will take ownership of the mobilisation plan, customer transition, workforce integration, operating model design and commercial delivery.</p><p>The role requires someone who can move quickly, operate at board level and bring structure to a complex, time-critical transformation programme.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end mobilisation and transfer of a healthcare service into the existing business.</li><li>Deliver a safe, controlled transition across customers, workforce, systems, processes and operations.</li><li>Build and manage the overall integration plan, including key milestones, risks, dependencies and success measures.</li><li>Work closely with operations, HR, finance, quality, safeguarding, commercial and marketing teams to ensure a joined-up transition.</li><li>Support the transfer and integration of employees, working alongside specialist HR and TUPE support.</li><li>Develop a commercially viable operating model, including cost base, pricing assumptions, margin delivery and long-term scalability.</li><li>Review how customers and service delivery should be allocated across the existing branch or regional structure.</li><li>Design the target operating model for the service once mobilisation is complete.</li><li>Establish clear reporting to the executive team and board, including KPIs, risk management and progress updates.</li><li>Ensure the transition is delivered without compromising quality, safety, customer experience or regulatory standards.</li></ul><p> </p><p><strong>What we're looking for</strong></p><ul><li>A senior interim transformation or integration leader with experience in complex service environments.</li><li>Strong background in healthcare, social care, regulated services or another people-led, multi-site environment.</li><li>Proven experience leading acquisitions, service transfers, contract mobilisations, integrations or operational transformation programmes.</li><li>Commercially strong, with the ability to build robust operating models and understand pricing, cost structures and margin delivery.</li><li>Experience working with cross-functional teams including operations, HR, finance, quality, compliance and commercial leadership.</li><li>Comfortable operating at pace, dealing with ambiguity and reporting directly into senior leadership.</li><li>Exposure to regulated environments would be highly desirable, particularly healthcare or care-related services.</li><li>Able to combine strategic thinking with hands-on delivery.</li></ul><p>If you have led complex integrations programmes within healthcare or a similarly regulated environment, please apply now or get in touch for a confidential conversation.</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/RGFuaWVsLkdyZWVuZS45Mjk5NS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-06-01T15:47:37Z
Finance Assistant
- Bristol, Bristol
- remote
- Permanent
-
26000 - 28000 GBP / Yearly
- <p style="margin: 0in; font-family: Calibri; font-size: 18.0pt;">Finance Assistant</p><p style="margin: 0in; font-size: 11.0pt;">📍 Bristol (Hybrid Working)</p><p style="margin: 0in; font-size: 11.0pt;">💰 £26,000 - £28,000 + Study Support + Benefits</p><p style="margin: 0in; font-size: 11.0pt;">🕒 Full Time | Permanent</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">Robert Half is partnering with a consumer goods business based in Bristol is seeking a Finance Assistant. Reporting directly to the Finance Director, this opportunity would suit someone looking to build a long-term career within finance in a supportive working environment.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;">The company has invested heavily in digital systems, automation, and process improvement. This is an excellent opportunity for someone who is studying finance or looking to further develop their finance and accounting experience.</p><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 18.0pt;">Key Responsibilities</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Processing supplier invoices and customer payments </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Bank reconciliations and bank processing </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Maintaining customer and supplier accounts </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting month-end activities </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Assisting with finance administration and ad hoc tasks </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Updating and maintaining ERP systems </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supporting automation and process improvement initiatives </li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 18.0pt;">About You</p><ul type="disc" style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Ambitious and eager to learn </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Detail-oriented with strong organisational skills </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Interested in developing a career in finance </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Comfortable using technology and finance systems </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Good Excel skills </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Previous finance or administration experience preferred </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">AAT studies beneficial but not essential </li></ul><p style="margin: 0in; font-family: Calibri; font-size: 11.0pt;"> </p><p style="margin: 0in; font-family: Calibri; font-size: 18.0pt;">Salary & Benefits</p><ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">£25,000 - £28,000 salary </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Hybrid working model </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">25 days holiday + bank holidays </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">On-site parking</li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Additional holiday incentive scheme </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Pension scheme </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Study support available </li><li style="margin-top: 0; margin-bottom: 0; vertical-align: middle;">Supportive and collaborative team culture </li></ul><p style="margin: 0in; font-family: Calibri; font-size: 18.0pt;"> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/ZGlhbmEuZmVybmFkZXNsb3Blcy43MTI1Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">
- 2026-05-19T14:45:56Z
Head of Finance
- Northamptonshire, Northamptonshire
- remote
- Permanent
-
55000 - 65000 GBP / Yearly
- <p class="isSelectedEnd"><strong>Head of Finance - Exclusive (Robert Half) - Based in Crick office based with flexibility/hybrid once probation has been passed.</strong></p><p class="isSelectedEnd">Robert Half are exclusively supporting the search for a Head of Finance, reporting to the Finance and Commercial Director and leading a team of four (2 Accounts Administrators, Finance Administrator, Credit Controller).</p><p class="isSelectedEnd"><strong>Role ownership:</strong></p><ul data-spread="false"><li>Own end-to-end operational finance delivery</li><li>Lead monthly management accounts (P&L, balance sheet, cash flow)</li><li>Own budgeting, forecasting, and rolling forecasts</li><li>Oversee AP, AR, payroll, and full month-end close</li><li>Manage fixed assets (demo & hire fleet) including SAP processing, disposals, and depreciation</li></ul><p class="isSelectedEnd"><strong>Control & compliance:</strong></p><ul data-spread="false"><li>Strengthen internal controls and financial governance</li><li>Improve reporting processes, systems, and financial discipline</li><li>Support year-end audit process</li><li>Ensure tax and regulatory compliance (including VAT)</li><li>Identify and manage financial and operational risk</li></ul><p class="isSelectedEnd"><strong>Commercial support:</strong></p><ul data-spread="false"><li>Deliver financial insight and analysis to support decision-making</li><li>Improve forecasting accuracy through business driver understanding</li><li>Support challenge of cost base, margins, and performance assumptions</li><li>Drive profitability through commercial finance support</li></ul><p class="isSelectedEnd"><strong>Leadership & delivery:</strong></p><ul data-spread="false"><li>Lead, develop, and scale a small finance team</li><li>Embed accountability, structure, and process discipline</li><li>Drive automation and continuous improvement across finance</li><li>Ensure the function is scalable to support growth</li></ul><p class="isSelectedEnd"><strong>Stakeholder scope:</strong></p><ul data-spread="false"><li>Act as finance partner to operational teams and senior leadership</li><li>Operate across all levels from shop floor to board level</li><li>Engage with international stakeholders and major customers</li><li>UK & European travel may be required</li></ul><p class="isSelectedEnd"><strong>Requirements:</strong></p><ul data-spread="false"><li>Qualified accountant (CIMA / ACCA or equivalent)</li><li>Strong ERP experience (SAP preferred)</li><li>5+ years' senior commercial finance experience</li><li>Proven leadership experience in a hands-on environment</li><li>Strong balance of operational detail and commercial thinking</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.</p><img src="https://counter.adcourier.com/YmhhdmluLmtvdGVjaGEuNDkyNDMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
- 2026-06-09T07:44:52Z