Service Delivery Manager Jobs in Caerdydd, Cardiff

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Operations Manager

Bristol, Bristol
remote
Permanent
40000 - 42000 GBP / Yearly
Operations Manager Robert Half Ltd is working in partnership with this organisation to recruit an experienced Operations Manager for this role.Salary: Circa £42,000 + excellent benefits package Hours: Full-time Location: North BristolThe RoleWe are looking for an experienced and highly capable Operations Manager to take ownership of the day-to-day operational running of a busy, organisation.This is a broad, hands-on role suited to someone who enjoys being the lynchpin between multiple stakeholders, teams and functions. You will bring together facilities, health & safety, administration, HR and finance, ensuring that everything works effectively behind the scenes so that the wider organisation can focus on delivering its core purpose.You might come from a multisite retail, hospitality, education, leisure, healthcare or other customer-facing operational environment. What matters most is your ability to manage complexity, build strong relationships and keep multiple priorities moving simultaneously.You will need to be comfortable spinning multiple plates, responding calmly to changing priorities and knowing when to take ownership, when to delegate and when to bring in specialist support.Key ResponsibilitiesOperational Management<ul><li>Take overall responsibility for the effective day-to-day operation of multiple sites.</li><li>Coordinate activity across facilities, administration, HR, finance, compliance and other support functions.</li><li>Act as a key point of contact between operational teams, senior leaders, central functions and external suppliers.</li><li>Identify operational issues early and ensure they are resolved quickly and effectively.</li><li>Develop practical processes and systems that improve efficiency, consistency and service delivery.</li><li>Support the implementation of organisational change and new initiatives.</li></ul>Health, Safety & Compliance<ul><li>Ensure appropriate health & safety systems, procedures and risk assessments are in place and maintained.</li><li>Monitor compliance across sites and ensure actions are followed through.</li><li>Coordinate incident, accident and first-aid processes as required.</li><li>Maintain accurate operational records, policies and documentation.</li><li>Work with relevant specialists and senior colleagues to manage safeguarding, compliance and regulatory requirements.</li></ul>Facilities & Estates<ul><li>Oversee the effective management and maintenance of sites, buildings and facilities.</li><li>Coordinate internal site teams and external contractors and service providers.</li><li>Manage facilities-related contracts and ensure suppliers deliver against agreed standards.</li><li>Ensure appropriate fire, emergency and business continuity arrangements are in place.</li><li>Monitor maintenance requirements, repairs and improvements and ensure issues are progressed to completion.</li></ul>People & HR<ul><li>Work closely with HR/People colleagues on recruitment, onboarding, compliance and employee administration.</li><li>Ensure relevant employment records and compliance checks are maintained.</li><li>Coordinate absence and other people-related processes.</li><li>Support managers and colleagues with operational HR matters, escalating to specialist HR support where appropriate.</li></ul>Finance & Administration<ul><li>Work with finance colleagues to monitor budgets, expenditure and operational costs.</li><li>Support purchasing, invoicing and supplier management.</li><li>Ensure operational spend represents good value and is appropriately controlled.</li><li>Oversee administration processes and ensure teams provide an efficient, professional service.</li><li>Maintain accurate records, reports and documentation.</li></ul>Stakeholder Management<ul><li>Build strong and trusted relationships with senior leaders, operational teams, central functions and external partners.</li><li>Act as the link between multiple stakeholders, ensuring information flows effectively and actions are followed through.</li><li>Communicate clearly and confidently with people at all levels.</li><li>Influence and challenge constructively when required while maintaining positive working relationships.</li><li>Represent the organisation professionally with suppliers, contractors and external partners.</li></ul>About YouWe are looking for someone who is:<ul><li>An experienced operations professional, ideally with multisite or multi-location experience.</li><li>Comfortable working across a broad range of operational disciplines rather than within a single specialist function.</li><li>Highly organised, able to prioritise effectively and comfortable managing competing demands.</li><li>A natural problem-solver who takes ownership and gets things done.</li><li>A confident and engaging communicator who can build relationships quickly.</li><li>Adaptable and calm under pressure, with the ability to respond to changing circumstances.</li><li>Commercially aware and comfortable working with budgets, suppliers and operational costs.</li><li>Confident working with health & safety, facilities, HR and compliance processes.</li><li>Able to influence and coordinate people without always having direct authority.</li><li>Comfortable moving between strategic thinking and practical, hands-on problem solving.</li><li>Someone who enjoys being the person who keeps all the moving parts connected and on track.</li></ul>ExperienceWe would particularly welcome applications from candidates with experience in multisite retail, hospitality, leisure, education, healthcare, property, facilities or other complex customer-facing environments.You do not need to have worked in the same sector. We are more interested in your operational breadth, judgement, communication skills and ability to manage complexity.Above all, you will be someone who can walk into a busy environment, understand what needs to happen, bring the right people together and make sure it gets done.What Success Looks LikeSuccess in this role means that the organisation's sites run safely, efficiently and consistently, people know who to go to when they need help, issues are resolved before they become problems, and senior leaders have confidence that the operational detail is being well managed.You will be the person who connects the dots, keeps things moving and makes the complicated look straightforward. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/UmFjaGVsLlNoYXcuNjM5NjguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-08-17T09:35:12Z

Project Manager

Cardiff, Cardiff
remote
Permanent
45000 - 55000 GBP / Yearly
<h3>The Opportunity</h3>Robert half are working with an established organisation who are recruiting for an experienced Project Manager to take ownership of commercial installation projects across the UK.This is a varied, hands-on position where you will manage projects from initial order through to installation and final handover. You'll combine office-based project management with regular site visits, working closely with subcontractors, main contractors, site teams, clients and suppliers.This would suit someone who enjoys taking ownership of projects, solving problems and being close to the operational delivery rather than managing everything remotely.<h3>Key Responsibilities</h3><ul><li>Manage multiple projects simultaneously from order through to completion.</li><li>Coordinate drawings, specifications, materials, deliveries and installation programmes.</li><li>Organise and manage subcontract installation teams.</li><li>Attend sites regularly to monitor progress, quality and programme.</li><li>Build strong relationships with main contractors, site managers, clients and suppliers.</li><li>Monitor project costs and maintain commercial awareness throughout delivery.</li><li>Manage project variations and ensure changes are communicated effectively.</li><li>Oversee snagging and final project handover.</li><li>Identify potential issues early and take ownership of resolving them.</li><li>Maintain accurate project records and provide clear updates to customers and stakeholders.</li><li>Ensure projects are delivered safely, efficiently and to the required standard.</li></ul><h3>About You</h3>We're looking for a proactive and organised Project Manager who is comfortable taking responsibility for multiple projects.Ideally, you will have:<ul><li>Previous Project Management experience within construction, fit-out, interiors, commercial installations, blinds, curtains, soft furnishings or a related sector.</li><li>Experience managing subcontractors, installers or site-based teams.</li><li>Strong organisational skills with the ability to manage multiple projects and competing deadlines.</li><li>Confidence communicating with main contractors, site managers and clients.</li><li>A practical, solutions-focused approach to project delivery.</li><li>Good commercial awareness and an understanding of project costs.</li><li>The ability to read and interpret drawings, specifications and project documentation.</li><li>Confidence working across both office and construction site environments.</li><li>A full UK driving licence.</li><li>Flexibility to travel to project sites across the UK.</li></ul>Previous experience within commercial blinds, curtains, motorisation or window furnishings would be highly desirable, although it is not essential.<h3>The Person</h3>This role requires someone who takes ownership.You'll need to be comfortable getting involved in the detail, visiting sites, managing installers and subcontractors, resolving issues and ensuring projects continue to move forward.You'll be given responsibility for your projects and will need the confidence to make decisions, communicate effectively and ensure customers receive a high-quality service from initial order through to completion.<h3>What's on Offer?</h3><ul><li>£45,000 - £55,000 salary, depending on experience.</li><li>Benefits package.</li><li>Permanent, full-time opportunity.</li><li>Varied UK-wide projects.</li><li>A role offering genuine ownership and responsibility.</li><li>Opportunity to work across both project management and site delivery.</li></ul>If you're an experienced Project Manager from a construction, fit-out, interiors or specialist installation background and you're looking for a position where you can take genuine ownership of project delivery, we'd be keen to hear from you.Apply today for a confidential discussion. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/R2F2aW4uV2lsbGlhbXMuNzkyOTIuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">
2026-10-01T17:06:40Z

Finance Manager

Cardiff, Cardiff
remote
Permanent
45000 - 55000 GBP / Yearly
Robert Half Talent Solutions are seeking a Finance Manager within Outsourced Business Services Location: CardiffSalary: £40,000-£55,000, depending on experience and seniorityWorking pattern: Primarily office-based with flexible/agile working availableThe OpportunityAn established and growing professional services organisation is looking for an experienced Account Manager / Accounting Manager to join its Outsourced Business Services team in Cardiff.This is an excellent opportunity for an experienced accounting professional to take ownership of a diverse portfolio of clients, lead a small team, and play a key role in delivering high-quality outsourced finance solutions.You will oversee the delivery of management accounts, statutory financial statements and day-to-day finance support, while building strong client relationships and ensuring work is delivered accurately, efficiently, on time and within budget.Key ResponsibilitiesManage a diverse portfolio of moderately complex clients, with minimal supervision.Oversee a small team delivering outsourced finance functions across approximately 30-40 clients.Ensure the timely and accurate production of management accounts and year-end statutory financial statements.Act as a key point of contact for clients, leading meetings and developing long-term, trusted relationships.Take responsibility for financial performance, including WIP, debt, billing, recoveries and budgets.Manage and resolve day-to-day client queries and provide proactive financial support.Mentor, coach and support junior team members, contributing to their development and progression.Work closely with audit and corporate tax teams to provide a joined-up service to clients.Identify opportunities for business development, including leads, cross-selling and proposals.Contribute to process improvements and the introduction of technology and more efficient ways of working.Potentially take responsibility for the training and development of one or more trainees or team members.About YouWe're looking for an experienced accounting professional who is confident dealing with clients, managing workloads and supporting a team.You will ideally have:AAT, ACA or ACCA qualification, or be AAT qualified with relevant experience.Strong organisational skills and the ability to manage multiple client deadlines. .The organisation offers:Competitive salary of £40,000-£55,000, depending on experience and seniority.Flexible/agile working arrangements.Private medical cover.Pension matching.Enhanced parental leave. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjg3OTg3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">
2026-10-01T15:34:08Z

3 results for Service Delivery Manager in Caerdydd, Cardiff